U.S. public vehicle records

2019 Isuzu NQR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V064000 · Electrical System: Instrument Cluster/Panel

Reported: 2019-02-08 (February 8, 2019)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

Consequence: An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

NHTSA campaign record ↗

19V663000 · Steering

Reported: 2019-09-18 (September 18, 2019)

Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.

Consequence: Unexpected loss of steering increases the risk of a crash.

Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.

NHTSA campaign record ↗

19V835000 · Wheels:Lugs/Nuts/Bolts/Studs

Reported: 2019-11-20 (November 20, 2019)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

NHTSA campaign record ↗

21V194000 · Suspension:Rear:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle

Reported: 2021-03-19 (March 19, 2021)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-10-01.

UnavailableUsable mileage0 / 0 records

UnavailableValid incident date0 / 0 records

UnavailableValid filing date0 / 0 records

UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008	2009	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020
Engine	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine And Engine Cooling:Engine	0Unavailable No examples available for this selection.	133.3% ODI 10354018 · 75,000 mi WE DRIVE THE TRUCK EVERYDAY FROM 1 LOCATION TO ANOTHER LOCATION FOR ABOUT 65 MILES PER DAY THE ODOMETER IS ABOUT 75,000 MILES. WE DO REGULAR SERVICE ON TIME AND THERE'S NO ACCIDENT SO FAR (TOUCH WOOD). THERE'S NO SYMPTOM FOR THE INCIDENT. THIS HAPPENED ON 8/15/2010 SUNDAY HEADING FROM MONTEREY PARK TO CHINO HILLS. THE DRIVER HEARD A NOISY SOUND IN THE FRONT, BUT DON'T KNOW WHERE. WE PARKED AT CHINO HILLS AND ON THE NEXT DAY TOWED TO BODY SHOP. AFTER A QUICK LOOK, HE TOLD US TO TOW TO THE DEALER. PECK ROAD TRUCK CENTER IN CITY OF INDUSTRY CHECKE… Look up ODI 10354018 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel System, Diesel	0Unavailable No examples available for this selection.	133.3% ODI 10407743 · 202,000 mi TL* THE CONTACT OWNS A 2007 ISUZU NQR. THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND CAUSING THE DIESEL FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 202,000. Look up ODI 10407743 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Latches/Locks/Linkages	0Unavailable No examples available for this selection.	133.3% ODI 10361463 · 80,000 mi 2007 ISUZU NPR-HD, TRUCK GIVES A SOFT TO HARD VIBRATION DURING MOTION AT OR OVER 65MPH. THE TRUCK WAS UNDER WARRANTY, INFORMED DEALER ABOUT THE PROBLEM. TRUCK WAS TAKEN FOR REPAIRS AS VIBRATION IN FRONT, DEALER CHECKED AND ADVISED TIRES ARE BAD, "REPLACED ALL TIRES-PROBLEM NOT FIXED INFORMED DEALER", THEY CHECKED AND INFORMED RIMS ARE BAD "REPLACED WITH 2 NEW FRONT RIMS - PROBLEM NOT FIXED INFORMED DEALER". THEN DEALER PUT ALL 6 RIMS & TIRES FROM THEIR STOCK TO VERIFY THE PROBLEMS, AND THEN THEY INFORMED ME THE SHOCKS ARE BAD. WELL I HAVE REPLA… Look up ODI 10361463 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Steering	0Unavailable No examples available for this selection.	133.3% ODI 10361463 · 80,000 mi 2007 ISUZU NPR-HD, TRUCK GIVES A SOFT TO HARD VIBRATION DURING MOTION AT OR OVER 65MPH. THE TRUCK WAS UNDER WARRANTY, INFORMED DEALER ABOUT THE PROBLEM. TRUCK WAS TAKEN FOR REPAIRS AS VIBRATION IN FRONT, DEALER CHECKED AND ADVISED TIRES ARE BAD, "REPLACED ALL TIRES-PROBLEM NOT FIXED INFORMED DEALER", THEY CHECKED AND INFORMED RIMS ARE BAD "REPLACED WITH 2 NEW FRONT RIMS - PROBLEM NOT FIXED INFORMED DEALER". THEN DEALER PUT ALL 6 RIMS & TIRES FROM THEIR STOCK TO VERIFY THE PROBLEMS, AND THEN THEY INFORMED ME THE SHOCKS ARE BAD. WELL I HAVE REPLA… Look up ODI 10361463 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Suspension:Front	0Unavailable No examples available for this selection.	133.3% ODI 10361463 · 80,000 mi 2007 ISUZU NPR-HD, TRUCK GIVES A SOFT TO HARD VIBRATION DURING MOTION AT OR OVER 65MPH. THE TRUCK WAS UNDER WARRANTY, INFORMED DEALER ABOUT THE PROBLEM. TRUCK WAS TAKEN FOR REPAIRS AS VIBRATION IN FRONT, DEALER CHECKED AND ADVISED TIRES ARE BAD, "REPLACED ALL TIRES-PROBLEM NOT FIXED INFORMED DEALER", THEY CHECKED AND INFORMED RIMS ARE BAD "REPLACED WITH 2 NEW FRONT RIMS - PROBLEM NOT FIXED INFORMED DEALER". THEN DEALER PUT ALL 6 RIMS & TIRES FROM THEIR STOCK TO VERIFY THE PROBLEMS, AND THEN THEY INFORMED ME THE SHOCKS ARE BAD. WELL I HAVE REPLA… Look up ODI 10361463 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Tires:Tread/Belt	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2019: 0 complaints · 2020: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2019	0	0	0
2020	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2019	0	0	0
2020	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.