2004 Itasca SUNOVA: complaints, problems and recalls

TL*THE CONTACT OWNS A 2004 ITASCA SUNOVA MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE BRAKE CALIPERS. THE NOTICE INDICATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL FALL OF 2009. THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO THE DEALER FOR A TEMPORARY REMEDY. THE CONTACT WILL HAVE HER VEHICLE TOWED TO THE DEALER, BUT FEELS THAT SHE SHOULD NOT HAVE TO PAY THE TOWING COST. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 22,635.

Owner-reported narrative. 22,635 miles reported. Look up ODI 10274104 at NHTSA ↗

Reported: 2003-07-08 (July 8, 2003)

ON CERTAIN MOTOR HOMES, WHEN THE COOKING RANGE AND FURNACE ARE OPERATING AT THE SAME TIME, THE FLAME ON THE COOKING RANGE COULD BE FORCED DOWNWARD OVER THE BURNER OR FLAME OUTAGE COULD OCCUR. THIS CONDITION IS DUE TO THE LOCATION OF THE FURNACE AND COOKING RANGE WHEREBY THE FURNACE MAY DRAW AIR IN FROM ABOVE THE RANGE BURNERS AND CAUSE A DOWNDRAFT.

Consequence: SHOULD THIS OCCUR, THE FLAME MAY GO OUT, AND THE LIQUID PROPANE (LP) GAS WILL CONTINUE TO FLOW. THIS IS A HAZARDOUS SITUATION THAT COULD RESULT IN AN EXPLOSION OR FIRE.

Remedy: DEALERS WILL INSTALL AN AIR RESTRICTOR PANEL UNDER THE RANGE. OWNER NOTIFICATION BEGAN JULY 10, 2003. OWNERS SHOULD CONTACT WINNEBAGO AT 1-641-585-6939.

Reported: 2003-10-16 (October 16, 2003)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR WINNEBAGO AT 641-585-3535.

Reported: 2004-07-19 (July 19, 2004)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR WINNEBAGO AT 1-641-585-3535.

Reported: 2004-12-18 (December 18, 2004)

CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE BUCKLES. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR WINNEBAGO AT 1-800-537-1885.

Reported: 2004-12-22 (December 22, 2004)

ON CERTAIN MOTOR HOMES BUILT ON A 20,700 GVWR OR GREATER WORKHORSE CHASSIS, THERE MAY NOT BE SUFFICIENT CLEARANCE IN THE AREA WHERE THE FUEL LINE CROSSES THE FRAME CROSS MEMBER.

Consequence: WITHOUT CLEARANCE, A CONDITION COULD DEVELOP WHERE THE CROSS MEMBER MAY WEAR INTO THE FUEL LINE AND A FUEL LEAK MAY DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPAIR THESE MOTOR HOMES BY PROVIDING CLEARANCE BETWEEN THE FUEL LINE AND FRAME CROSS MEMBER. THE FUEL LINE WILL BE INSPECTED AND, IF NECESSARY, REPLACED. THE RECALL BEGAN JANUARY 7, 2005. OWNERS SHOULD CONTACT WINNEBAGO AT 1-800-537-1885.

Reported: 2010-10-26 (October 26, 2010)

WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.