U.S. public vehicle records

2018 Jaguar E-PACE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

13 owner complaints analyzed

2 distinct recall campaigns

10,600 mi median reported failure mileage

Scope: 2018 model year. Data updated: 2026-09-30 (September 30, 2026). 8 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 6 of 13 complaints (46.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	1	7.7%
Braking behavior	1	7.7%
Electrical and battery issues	1	7.7%
Steering behavior	1	7.7%
Fuel system concerns	1	7.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine

Fuel System, Gasoline

Fuel/Propulsion System

Power Train

Electrical System

Service Brakes

Unknown Or Other

Visibility/Wiper

Engine: 6; Fuel System, Gasoline: 2; Fuel/Propulsion System: 2; Power Train: 2; Electrical System: 1; Service Brakes: 1; Unknown Or Other: 1; Visibility/Wiper: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018

2019

2020

2024

2025

2026

2018: 1; 2019: 3; 2020: 1; 2024: 1; 2025: 2; 2026: 5

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11131836 · 2018-09-26 (September 26, 2018)

ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION.

Owner-reported narrative. 12 miles reported. Look up ODI 11131836 at NHTSA ↗

Owner report 11194180 · 2019-04-05 (April 5, 2019)

THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.

Owner-reported narrative. 200 miles reported. Look up ODI 11194180 at NHTSA ↗

Owner report 11230344 · 2019-07-09 (July 9, 2019)

ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY,…

Owner-reported narrative. 8,200 miles reported. Look up ODI 11230344 at NHTSA ↗

Owner report 11253550 · 2019-09-06 (September 6, 2019)

VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP …

Owner-reported narrative. 5,500 miles reported. Look up ODI 11253550 at NHTSA ↗

Owner report 11337541 · 2020-07-05 (July 5, 2020)

WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP.…

Owner-reported narrative. 13,000 miles reported. Look up ODI 11337541 at NHTSA ↗

Owner report 11600232 · 2024-07-08 (July 8, 2024)

The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was dia…

Owner-reported narrative. 68,900 miles reported. Look up ODI 11600232 at NHTSA ↗

Owner report 11638656 · 2025-01-26 (January 26, 2025)

The cooling fan runs at extremely high speed for no reason and makes an extremely loud noise. There have been similar multiple complaints on jaguar e pace forums

Owner-reported narrative. Look up ODI 11638656 at NHTSA ↗

Owner report 11683190 · 2025-08-26 (August 26, 2025)

The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Owner-reported narrative. 75,000 miles reported. Look up ODI 11683190 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V090000 · Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2018-02-02 (February 2, 2018)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.

NHTSA campaign record ↗

18V140000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings

Reported: 2018-03-01 (March 1, 2018)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar E-Pace vehicles. The brackets that secure the front brake hoses may not have been installed properly, allowing the front brake hoses to contact the tires, possibly resulting in a brake fluid leak.

Consequence: A brake fluid leak can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will inspect the front brake hose brackets, replacing any that do not provide sufficient clearance, free of charge. The recall began on April 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H074.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

13 unique complaints in this selection. Analysis snapshot: 2026-09-30.

61.5%Usable mileage8 / 13 records

100.0%Valid incident date13 / 13 records

100.0%Valid filing date13 / 13 records

100.0%Ordered incident and filing dates13 / 13 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2018	2019	2020	2021	2022	2023	2024
Engine	646.2% ODI 11131836 · 12 mi ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION. Look up ODI 11131836 at NHTSA ↗	233.3% ODI 11271774 · 9,000 mi WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF. Look up ODI 11271774 at NHTSA ↗	4100.0% ODI 11558650 The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … Look up ODI 11558650 at NHTSA ↗	1100.0% ODI 11737775 · 27,703 mi The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue cou… Look up ODI 11737775 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	17.7% ODI 11194180 · 200 mi THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. Look up ODI 11194180 at NHTSA ↗	466.7% ODI 11271774 · 9,000 mi WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF. Look up ODI 11271774 at NHTSA ↗	250.0% ODI 11558650 The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … Look up ODI 11558650 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	17.7% ODI 11600232 · 68,900 mi The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was dia… Look up ODI 11600232 at NHTSA ↗	233.3% ODI 11297273 · 15,000 mi AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 M… Look up ODI 11297273 at NHTSA ↗	125.0% ODI 11558650 The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … Look up ODI 11558650 at NHTSA ↗	1100.0% ODI 11737775 · 27,703 mi The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue cou… Look up ODI 11737775 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11624815 · 8,500 mi The contact owns a 2024 Jaguar E-Pace. The contact stated while driving at an undisclosed speed, the battery fault warning light illuminated. The contact stated that the battery did not disconnect or charge. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had been towed to the dealer several times due to the failure. The contact stated that the battery and the wiring harness had been replaced; however, the failure persisted. In addition,… Look up ODI 11624815 at NHTSA ↗
Power Train	215.4% ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗	233.3% ODI 11667532 Description of Incident: While driving on the highway, my 2019 Jaguar E-PACE suddenly and without warning lost power, putting myself and others at serious risk. The vehicle went into limp mode with no prior indication of any issues. Once the failure occurred, a warning message appeared on the dashboard stating “Gearbox Fault,” and the transmission temperature began to rise rapidly. This failure occurred during active highway travel, with no safe shoulder or emergency lane available due to nearby construction. I was nearly rear-ended as I atte… Look up ODI 11667532 at NHTSA ↗	125.0% ODI 11750246 I WAS DRIVING THE CAR AND THERE WERE NO INDICATIONS OF AN ISSUE. THEN THE CHECK ENGINE LIGHT CAM ON AND IMMEDIATELY STARTED TO FLASH AND BEFORE i COULD GET TO THE SIDE OF THE ROAD THE ENGINE JUST SHUT OFF. Look up ODI 11750246 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Fuel System, Gasoline	215.4% ODI 11683190 · 75,000 mi The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. Look up ODI 11683190 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	215.4% ODI 11337541 · 13,000 mi WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP.… Look up ODI 11337541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	17.7% ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Tires:Sidewall	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11578448 L-FRONT TIRE SHOWED A SIDEWALL BUBBLE. THE TIRE COULD HAVE BLOWN OUT WHILE RUNNING AT A HISH RATE OF SPEED, AND CAUSED LOSS OF CONTROL THE DEALER (CHECKERED FLAG, VIRGINIA BEACH, VA)., HAS THE TIRE. THEY THINK IT WAS A CURB HIT. I HAVE A PHOTO OF THE TIRE ISSUE. I WAS TOLD, BY THE DEALER SERVICE WRITER, THIS WAS NOT THE FIRST TIRE SEEN AT THIS SELLING DEALERSHIP WITH THIS ISSUE. I INSPECTED THE TIRE AND THERE IS NO WAY THIS COULD HAVE HAPPENED BY HITTING A POTHOLE OR CURB AND NOT HAVE ANY SCRATCH OR DENT IN THE RIM HAD I HIT HARD ENOUGH TO… Look up ODI 11578448 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Engine	Too few reports for a range	200 mi	3 (sparse)	ODI 11131836 · 12 mi ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION. Look up ODI 11131836 at NHTSA ↗ ODI 11194180 · 200 mi THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. Look up ODI 11194180 at NHTSA ↗ ODI 11230344 · 8,200 mi ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY,… Look up ODI 11230344 at NHTSA ↗
Fuel System, Gasoline	Too few reports for a range	80,000 mi	2 (sparse)	ODI 11683190 · 75,000 mi The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. Look up ODI 11683190 at NHTSA ↗ ODI 11736076 · 85,000 mi The contact called on behalf of the owner of a 2018 Jaguar E-Pace. The contact stated that since the vehicle was purchased, an abnormal fuel odor had been emitting from the vehicle. The contact stated that the abnormal smell persisted. The contact stated that the fuel odor was strong when filling up the vehicle. The vehicle was taken to several independent mechanics who diagnosed that fuel was leaking into the engine bay. The vehicle was not repaired. The dealer was contacted, however, and refused to inspect or diagnose the vehicle. The manufac… Look up ODI 11736076 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	13,000 mi	1 (sparse)	ODI 11337541 · 13,000 mi WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP.… Look up ODI 11337541 at NHTSA ↗
Power Train	Too few reports for a range	5,500 mi	1 (sparse)	ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗
Electrical System	Too few reports for a range	68,900 mi	1 (sparse)	ODI 11600232 · 68,900 mi The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was dia… Look up ODI 11600232 at NHTSA ↗
Service Brakes	Too few reports for a range	5,500 mi	1 (sparse)	ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗
Unknown Or Other	Too few reports for a range	200 mi	1 (sparse)	ODI 11194180 · 200 mi THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. Look up ODI 11194180 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11638656 The cooling fan runs at extremely high speed for no reason and makes an extremely loud noise. There have been similar multiple complaints on jaguar e pace forums Look up ODI 11638656 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11683190 · 75,000 mi The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. Look up ODI 11683190 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	2	None	ODI 11718997 The car shifts into neutral on the freeway. Look up ODI 11718997 at NHTSA ↗ ODI 11719401 OEM windshield, vehicle has no accidents or damage. Windshield seal failed. Can push the windshield away from the frame and has water intrusion. Unknown how much of the seal and dash electronics are compromised. Safety concern catastrophic failure of a windshield while driving or loss of electronics resulting in loss of driver control. No picture of seal failure available as it requires destructive testing. Look up ODI 11719401 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11736076 · 85,000 mi The contact called on behalf of the owner of a 2018 Jaguar E-Pace. The contact stated that since the vehicle was purchased, an abnormal fuel odor had been emitting from the vehicle. The contact stated that the abnormal smell persisted. The contact stated that the fuel odor was strong when filling up the vehicle. The vehicle was taken to several independent mechanics who diagnosed that fuel was leaking into the engine bay. The vehicle was not repaired. The dealer was contacted, however, and refused to inspect or diagnose the vehicle. The manufac… Look up ODI 11736076 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11760778 Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the cabin of the car, and leaking fuel with the possibility of detonation. The problem has been inspected by a Jaguar specialist, there aren't any warning l… Look up ODI 11760778 at NHTSA ↗
2026-09 (partial)	1	None	ODI 11764006 I own a 2018 Jaguar E-PACE that recently failed the Virginia state safety inspection due to a problem involving the fuel system/fuel rail. The vehicle and affected components are available for inspection upon request. The primary symptom was a strong smell of raw gasoline. There were no warning lights or messages on the dashboard. The vehicle was also driving normally, with no noticeable change in performance. The gasoline odor was the only noticeable symptom before the problem was identified. The vehicle failed a Virginia state safety inspec… Look up ODI 11764006 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	1
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Engine	Fuel System, Gasoline	Fuel/Propulsion System	Power Train	Electrical System	Service Brakes	Unknown Or Other	Visibility/Wiper
Engine	—	0	1 ODI 11760778 Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the cabin of the car, and leaking fuel with the possibility of detonation. The problem has been inspected by a Jaguar specialist, there aren't any warning l… Look up ODI 11760778 at NHTSA ↗	0	0	0	1 ODI 11194180 · 200 mi THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. Look up ODI 11194180 at NHTSA ↗	0
Fuel System, Gasoline	0	—	0	0	0	0	0	0
Fuel/Propulsion System	1 ODI 11760778 Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the cabin of the car, and leaking fuel with the possibility of detonation. The problem has been inspected by a Jaguar specialist, there aren't any warning l… Look up ODI 11760778 at NHTSA ↗	0	—	0	0	0	0	0
Power Train	0	0	0	—	0	1 ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗	0	0
Electrical System	0	0	0	0	—	0	0	0
Service Brakes	0	0	0	1 ODI 11253550 · 5,500 mi VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … Look up ODI 11253550 at NHTSA ↗	0	—	0	0
Unknown Or Other	1 ODI 11194180 · 200 mi THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. Look up ODI 11194180 at NHTSA ↗	0	0	0	0	0	—	0
Visibility/Wiper	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 23.1% of complaints

Median mileage: 75,000 mi (1 usable records).

ODI 11683190 · 75,000 mi

Look up ODI 11683190 at NHTSA ↗

ODI 11760778

Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the cabin of the car, and leaking fuel with the possibility of detonation. The problem has been inspected by a Jaguar specialist, there aren't any warning l…

Look up ODI 11760778 at NHTSA ↗

ODI 11764006

I own a 2018 Jaguar E-PACE that recently failed the Virginia state safety inspection due to a problem involving the fuel system/fuel rail. The vehicle and affected components are available for inspection upon request. The primary symptom was a strong smell of raw gasoline. There were no warning lights or messages on the dashboard. The vehicle was also driving normally, with no noticeable change in performance. The gasoline odor was the only noticeable symptom before the problem was identified. The vehicle failed a Virginia state safety inspec…

Look up ODI 11764006 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

1 mentions · 7.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11764006

Look up ODI 11764006 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 7.7% of complaints

Median mileage: 8,200 mi (1 usable records).

ODI 11230344 · 8,200 mi

Look up ODI 11230344 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b