2023 Jaguar E-PACE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V201000 · Service Brakes, Hydraulic
Reported: 2024-03-14 (March 14, 2024)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will update the car configuration file software, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H481.
NHTSA campaign record ↗24V278000 · Air Bags
Reported: 2024-04-18 (April 18, 2024)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow the escape of hot gases which can burn an occupant.
Remedy: Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H491.
NHTSA campaign record ↗25V466000 · Air Bags:Passenger Side Frontal:Cushion
Reported: 2025-07-11 (July 11, 2025)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
Remedy: Dealers will replace the passenger air bag module, free of charge. Owner letters were mailed February 6, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
NHTSA campaign record ↗26V599000 · Electrical System:Propulsion System:Dc/Dc Converter
Reported: 2026-09-17 (September 17, 2026)
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover Evoque, Land Rover Range Rover, Land Rover Discovery Sport, Land Rover Defender, 2021-2024 Land Rover Range Rover Velar, Jaguar E-Pace, F-Pace, and Land Rover Discovery vehicles. The DC-DC converter may malfunction due to an electrical overload that can occur during high power demand. Additionally, a software error can cause the DC-DC converter to stop functioning at vehicle start-up under certain circumstances. Failure of the DC-DC converter will result in the loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed November 13, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's number for this recall is E008. This recall expands previous NHTSA recall number 26V248.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Engine | 646.2%ODI 11131836 · 12 miENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION. | 233.3%ODI 11271774 · 9,000 miWHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF. | 4100.0%ODI 11558650The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … | 1100.0%ODI 11737775 · 27,703 miThe contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue cou… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Unknown Or Other | 17.7%ODI 11194180 · 200 miTHE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE. | 466.7%ODI 11271774 · 9,000 miWHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF. | 250.0%ODI 11558650The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System | 17.7%ODI 11600232 · 68,900 miThe contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was dia… | 233.3%ODI 11297273 · 15,000 miAT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 M… | 125.0%ODI 11558650The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. … | 1100.0%ODI 11737775 · 27,703 miThe contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue cou… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11624815 · 8,500 miThe contact owns a 2024 Jaguar E-Pace. The contact stated while driving at an undisclosed speed, the battery fault warning light illuminated. The contact stated that the battery did not disconnect or charge. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had been towed to the dealer several times due to the failure. The contact stated that the battery and the wiring harness had been replaced; however, the failure persisted. In addition,… |
| Power Train | 215.4%ODI 11253550 · 5,500 miVEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … | 233.3%ODI 11667532Description of Incident: While driving on the highway, my 2019 Jaguar E-PACE suddenly and without warning lost power, putting myself and others at serious risk. The vehicle went into limp mode with no prior indication of any issues. Once the failure occurred, a warning message appeared on the dashboard stating “Gearbox Fault,” and the transmission temperature began to rise rapidly. This failure occurred during active highway travel, with no safe shoulder or emergency lane available due to nearby construction. I was nearly rear-ended as I atte… | 125.0%ODI 11750246I WAS DRIVING THE CAR AND THERE WERE NO INDICATIONS OF AN ISSUE. THEN THE CHECK ENGINE LIGHT CAM ON AND IMMEDIATELY STARTED TO FLASH AND BEFORE i COULD GET TO THE SIDE OF THE ROAD THE ENGINE JUST SHUT OFF. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Fuel System, Gasoline | 215.4%ODI 11683190 · 75,000 miThe contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Fuel/Propulsion System | 215.4%ODI 11337541 · 13,000 miWHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP.… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes | 17.7%ODI 11253550 · 5,500 miVEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Tires:Sidewall | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11578448L-FRONT TIRE SHOWED A SIDEWALL BUBBLE. THE TIRE COULD HAVE BLOWN OUT WHILE RUNNING AT A HISH RATE OF SPEED, AND CAUSED LOSS OF CONTROL THE DEALER (CHECKERED FLAG, VIRGINIA BEACH, VA)., HAS THE TIRE. THEY THINK IT WAS A CURB HIT. I HAVE A PHOTO OF THE TIRE ISSUE. I WAS TOLD, BY THE DEALER SERVICE WRITER, THIS WAS NOT THE FIRST TIRE SEEN AT THIS SELLING DEALERSHIP WITH THIS ISSUE. I INSPECTED THE TIRE AND THERE IS NO WAY THIS COULD HAVE HAPPENED BY HITTING A POTHOLE OR CURB AND NOT HAVE ANY SCRATCH OR DENT IN THE RIM HAD I HIT HARD ENOUGH TO… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | 25V466000 | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | 26V599000 | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 1 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.