2021 Jayco Travel Trailer JAY FEATHER: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 JAYCO JAY FEATHER TRAVEL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13E039000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09-23-14 *BF UPDATED 2/23/2015 *JS

Look up ODI 10616971 at NHTSA ↗

The contact owns a 2018 Jayco Jay Feather Travel Trailer. The contact stated that there was an abnormal odor of fuel/propane in the vehicle. While utilizing the stove the flames were very high. The contact received notification of NHTSA campaign number: 221V425000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. Parts distrib…

Look up ODI 11432103 at NHTSA ↗

The contact owns a 2019 Jayco Jay Feather Camper. The contact stated that propane gas was leaking into the camper. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) and 21V184000 (Equipment) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Look up ODI 11460870 at NHTSA ↗

WE WERE DRIVING HOME PULLING ARE 2017 JAYCO JAY FLIGHT SLX 264BHW AT 65 MPH ON I 10 WEST ON ARE WAY HOME. A TRUCKER HAD PASSED US AND I HAD NOTICED SOME DEBRIS FLYING OUT FROM THE BACK OF MY TRAILER HITTING CARS BEHIND ME I SLOWED DOWN AND EXITED THE FREEWAY. I STARTED TO LOOK AROUND THE TRAILER AND FOUND THAT THE UNDER SIDE OF THE TRAILER HAD COME LOOSE AND WHEN IT HIT THE GROUND IT EXPLODED AND THE PIECES OF THE DEBRIS I HAD SEEN WERE THE PLASTIC BELLY COMING OFF AND THE INSULATION THIS COULD BE A DANGER TO CAR FOLLOWING TO CLOSE.

Look up ODI 11208861 at NHTSA ↗

On [XXX], my wife and I were driving northbound on [XXX] in Georgia, pulling our Jayco Feather Micro 166FBS travel trailer. It was early afternoon on a sunny day with moderately heavy traffic; we were traveling in the outside lane at approximately 65 mph. We were approximately 40 miles south of the South Carolina border when a car, then a semi, in quick order, waved us over. We did not feel or hear anything amiss on the trailer. We pulled over as quickly as possible and saw that panels of the undercarriage of the travel trailer were dragging o…

Look up ODI 11679638 at NHTSA ↗

I PURCHASED A 2017 JAYCO 23BHM JAY FEATHER TT BACK IN JAN 2017. OVERALL I'M SATISFIED WITH THE QUALITY AND THE DESIGN OF THIS UNIT. I DO HAVE ONE SAFETY CONCERN OVER THE DECISION BE IT AT THE FACTORY PRODUCTION LEVEL OR BACK AT THE BEGINNING OF THE DESIGN STAGE. MY 2 ENTRY DOOR UNIT HAS A 3 STEP STAIR SET AT THE FRONT BUT ONLY A 2 STEP STAIR AT THE REAR DOOR. I WAS NOT TOLD THIS NOR DID I NOTICE IT UNTIL AFTER I PURCHASED THE TRAILER. THIS IS VERY UNSAFE FOR THOSE WHO ENTER MY UNIT FROM THE FRONT AND FOR WHAT EVER REASON EXIT OUT THE REAR DOOR…

Look up ODI 11012678 at NHTSA ↗

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

Look up ODI 11528983 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.

Look up ODI 10873643 at NHTSA ↗

TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500 THAT TOWED A 2019 JAYCO JAY FEATHER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH WITH WINDS, THE RECREATIONAL TRAILER BEGAN TO WOBBLE AND BEGAN LOSING CONTROL. THE CONTACT MENTIONED THAT THE BRAKES LOCKED AND THE VEHICLE CAME TO A JACKKNIFED STOP. THE VEHICLE THEN ROLLED AND LANDED ON ITS SIDE WHILE THE TRAILER WAS STILL UPRIGHT. ANOTHER DRIVER BEHIND THE CONTACT MENTIONED WITNESSING THAT THE REAR TIRES OF THE RECREATIONAL TRAILER WERE LOCKED. THE CONTACT WHO WAS SEATED IN T…

Look up ODI 11372400 at NHTSA ↗

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

Look up ODI 11528983 at NHTSA ↗

The contact owns a 2021 Jayco Jay Feather RV. The contact received a recall notification for NHTSA campaign number: 21V317000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11425140 at NHTSA ↗

LED LIGHTING OVERHEATS AND THEN FLICKERS

Look up ODI 11311399 at NHTSA ↗

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

Look up ODI 11528983 at NHTSA ↗

AN APPOINTMENT WAS MADE FOR MAY 4, 2018 WITH THE DEALERSHIP TO REPACK LIGHTING PER CAMPAIGN 17V-290. THE DEALER IS ALBANY RV, 48 RENSSELAER AVE., LATHAM, NY 12110. ON MAY 2, AFTER TRYING TO CONFIRM THE APPOINTMENT, I WAS ADVISED THAT I DIDN'T HAVE AN APPOINTMENT BECAUSE IT WAS MADE BY A TERMINATED EMPLOYEE. THIS RESERVATION WAS MADE ABOUT 5 MONTHS AGO. THE BOTTOM LINE, MY TIME IS LIMITED, I HAVE TO SCHEDULE TIME OFF FAR IN ADVANCE. BELIEVING THAT ALBANY RV WAS A REPUTABLE COMPANY I LEARNED IT HAS A BLATANT DISREGARD FOR CUSTOMER SAFETY OR TH…

Look up ODI 11091718 at NHTSA ↗