Auto Recall Watch
U.S. public vehicle records

2018 Jeep CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

686 owner complaints analyzed

7 distinct recall campaigns

33,200 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 361 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 294 of 686 complaints (42.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation8412.2%
Electrical and battery issues7210.5%
Transmission and shifting7110.3%
Braking behavior679.8%
Steering behavior294.2%
Fuel system concerns30.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
294
Electrical System
188
Unknown Or Other
173
Engine
155
Service Brakes
34
Steering
30
Fuel/Propulsion System
26
Vehicle Speed Control
20
Component breakdown data
CategoryCount
Power Train294
Electrical System188
Unknown Or Other173
Engine155
Service Brakes34
Steering30
Fuel/Propulsion System26
Vehicle Speed Control20

Power Train: 294; Electrical System: 188; Unknown Or Other: 173; Engine: 155; Service Brakes: 34; Steering: 30; Fuel/Propulsion System: 26; Vehicle Speed Control: 20

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
125
25,000 to 49,999
141
50,000 to 74,999
48
75,000 to 99,999
18
100,000 to 149,999
23
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,000125
25,000 to 49,999141
50,000 to 74,99948
75,000 to 99,99918
100,000 to 149,99923
150,000 and above6

Under 25,000: 125; 25,000 to 49,999: 141; 50,000 to 74,999: 48; 75,000 to 99,999: 18; 100,000 to 149,999: 23; 150,000 and above: 6

25,000 to 49,999 miles has the most reports with usable mileage (141). 325 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
35
2019
128
2020
144
2021
75
2022
51
2023
43
2024
61
2025
89
2026
58
Complaints over time data
CategoryCount
20172
201835
2019128
2020144
202175
202251
202343
202461
202589
202658

2017: 2; 2018: 35; 2019: 128; 2020: 144; 2021: 75; 2022: 51; 2023: 43; 2024: 61; 2025: 89; 2026: 58

Pattern summary

Power Train leads the component reports. Engine operation appears in 84 complaint narratives. Electrical and battery issues appears in 72 complaint narratives. Transmission and shifting appears in 71 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11046490 · 2017-11-16 (November 16, 2017)

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

Owner-reported narrative. 535 miles reported. Look up ODI 11046490 at NHTSA ↗

Owner report 11054699 · 2017-12-14 (December 14, 2017)

PLEASE SEE ATTACHED DOCUMENT

Owner-reported narrative. 616 miles reported. Look up ODI 11054699 at NHTSA ↗

Owner report 11063399 · 2018-01-17 (January 17, 2018)

THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD.

Owner-reported narrative. Look up ODI 11063399 at NHTSA ↗

Owner report 11072894 · 2018-02-14 (February 14, 2018)

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

Owner-reported narrative. 466 miles reported. Look up ODI 11072894 at NHTSA ↗

Owner report 11073289 · 2018-02-16 (February 16, 2018)

I WAS STOPPED AT A RED LIGHT, THE. LIGHT TURNED GREEN AND ALL SUDDEN MY CAR MY PASSENGER SIDE RIM JUST SHATTERED AND POP 4 HOLES IN MY TIRE. THE TIRE WAS NOT MISSING ANY RUBBER. TOOK IT TO THE DEALERSHIP AND THEY SAID IT IS NOT UNDER WARRANTY WHEN I JUST THE CAR IN NOV. I HAVE CONTACTED JEEP AND THE DEALERSHIP AND I GET THE SAME THING. YES MY TIRES AND RIMS ARE COVERED UNDER MY WARRANTY PLAN BUT NOT LOWER CONTROL ARM AND BALL ISN'T UNDER WARRANTY UNLESS IT WAS A DEFECT. HOW CAN A RIM COMPLETELY EXPLODED FROM THE INSIDE? SEE PHOTOS ATTACHED

Owner-reported narrative. 1,980 miles reported. Look up ODI 11073289 at NHTSA ↗

Owner report 11079585 · 2018-03-15 (March 15, 2018)

TRANSMISSION RANDOMLY DOES NOT WANT TO GO IN THE RIGHT GEAR. THE VEHICLE THEN FEELS LIKE IT IS ALMOST STOPPING AND JERKING HARD WHILE THE VEHICLE THEN FINDS THE CORRECT GEAR AND STARTS WORKING PROPERLY AGAIN A WEIRD NOISE ALSO SEEMS TO RANDOMLY COME FOR THE ENGINE OR TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND A TRIGGER OR WHAT MAKES THE TRANSMISSION DO THIS, IT SEEMS COMPLETELY RANDOM. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS AND BOTH SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I TOOK IT IN THEY TOOK IT ON A TEST DRIVE SA…

Owner-reported narrative. 2,500 miles reported. Look up ODI 11079585 at NHTSA ↗

Owner report 11079857 · 2018-03-16 (March 16, 2018)

ENTERING I 264 VA, PRESSED ACCELERATOR RESULTING IN A LURCHING MOTION, THE VEHICLE WOULD NOT ACCELERATE CAUSING OTHER VEHICLES TO SWERVE TO AVOID REAR ENDING OUR 2018 JEEP CHEROKEE LATITUDE. IT REPEATED THIS ACTION MANY TIMES AS WE LIMPED HOME UNDER 40 MPH. WE WERE AFRAID TO DRIVE THE VEHICLE AND CALLED THE DEALER (SOUTHERN CHRYSLER JEEP AT GREENBRIER). THE DEALER AUTHORIZED TOWING THE VEHICLE IN FOR REPAIRS. THE SERVICE REPRESENTATIVE CALLED US AND SAID THE TRANSMISSION MECHANIC AUTHORIZED ORDERING A NEW TRANSMISSION DUE TO THE FACT THAT T…

Owner-reported narrative. 800 miles reported. Look up ODI 11079857 at NHTSA ↗

Owner report 11080025 · 2018-03-18 (March 18, 2018)

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED …

Owner-reported narrative. 875 miles reported. Look up ODI 11080025 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V543000 · Equipment:Other:Labels | Wheels:Rim

Reported: 2017-08-31 (August 31, 2017)

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

NHTSA campaign record ↗
17V670000 · Engine And Engine Cooling:Engine

Reported: 2017-10-24 (October 24, 2017)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

NHTSA campaign record ↗
18V282000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2018-05-01 (May 1, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

NHTSA campaign record ↗
18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

NHTSA campaign record ↗
18V494000 · Power Train:Axle Assembly:Axle Shaft

Reported: 2018-07-26 (July 26, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

NHTSA campaign record ↗
18V524000 · Electrical System:Wiring:Front Underhood

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

NHTSA campaign record ↗
25V011000 · Power Train

Reported: 2025-04-29 (April 29, 2025)

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

686 unique complaints in this selection. Analysis snapshot: 2026-09-30.

52.6%Usable mileage361 / 686 records
100.0%Valid incident date686 / 686 records
100.0%Valid filing date686 / 686 records
100.0%Ordered incident and filing dates686 / 686 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20142015201620172018201920202021202220232026
Power Train
1,45354.9%
ODI 10560953

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T…

Look up ODI 10560953 at NHTSA ↗

99455.6%
ODI 10654122 · 225 mi

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I …

Look up ODI 10654122 at NHTSA ↗

61844.0%
ODI 10810021 · 1,300 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Look up ODI 10810021 at NHTSA ↗

64348.2%
ODI 10929792 · 6,200 mi

VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY.

Look up ODI 10929792 at NHTSA ↗

29442.9%
ODI 11046490 · 535 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

Look up ODI 11046490 at NHTSA ↗

79548.4%
ODI 11122133 · 200 mi

THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE.

Look up ODI 11122133 at NHTSA ↗

17256.6%
ODI 11312125 · 75 mi

VEHICLE STALLS WHILE IN MOTION ON CITY STREETS AND NEEDS TO BE PUT INTO PARK AND DRIVE AGAIN TO MOVE. VEHICLE HAS 85 MILES ON IT. PURCHASED 4 DAYS AGO. ON DAY AFTER PURCHASE VEHICLE STALLED WHILE GOING STRAIGHT ON 2 INSTANCES, IT STALLED ON A RIGHT TURN ON 2 INSTANCES, IT STALLED AT TAKEOFF AFTER BEING PARKED ONCE, IT STALLED WHEN TRYING TO BACK OUT OF PARKING SPACE 3 TIMES ON REVERSE. ON DAY 3 THE VEHICLE STALLED ON RIGHT TURN ONCE, GOING STRAIGHT ONCE AND WHILE EXITING PARKING LOT THE VEHICLE STALLED AND THE ENGINE SHUT OFF COMPLETELY WHILE …

Look up ODI 11312125 at NHTSA ↗

9255.4%
ODI 11406339 · 5,696 mi

MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.

Look up ODI 11406339 at NHTSA ↗

2854.9%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

266.7%
ODI 11630925 · 11,500 mi

The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the inciden…

Look up ODI 11630925 at NHTSA ↗

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Engine
51519.5%
ODI 10567955 · 4,640 mi

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC…

Look up ODI 10567955 at NHTSA ↗

36420.4%
ODI 10639307 · 800 mi

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR

Look up ODI 10639307 at NHTSA ↗

31422.3%
ODI 10887436 · 5,400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

Look up ODI 10887436 at NHTSA ↗

25819.3%
ODI 10936257 · 3,000 mi

STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AN…

Look up ODI 10936257 at NHTSA ↗

15522.6%
ODI 11054699 · 616 mi

PLEASE SEE ATTACHED DOCUMENT

Look up ODI 11054699 at NHTSA ↗

45727.8%
ODI 11097812 · 1,400 mi

ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT

Look up ODI 11097812 at NHTSA ↗

4314.1%
ODI 11307842 · 496 mi

DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURRENTLY HAS 500 MILES, VEHICLE HAS THE 2.4 LITER ENGINE AND AUTOMATIC 4X4 TRANSMISSION. CONTACTED THE JEEP DEALER WHEE I PURCHASED THE VEHICLE AND THEY DID NOT MENTION THAT THERE COULD BE A KNOWN ISSUE WITH THIS JEEP, HOWEVER AFTER SOME RESEARCH I FOUN…

Look up ODI 11307842 at NHTSA ↗

2716.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

815.7%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

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Electrical System
43716.5%
ODI 10566660 · 2,950 mi

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR

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31917.9%
ODI 10644580 · 35 mi

I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH…

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29120.7%
ODI 10876100

SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!

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34025.5%
ODI 10983214 · 2,000 mi

NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTA…

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18827.4%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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33720.5%
ODI 11091657 · 1,000 mi

THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON.

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3310.9%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

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2213.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

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815.7%
ODI 11523140

Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning

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00.0%

No examples available for this selection.

120.0%
ODI 11764248

I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.

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Unknown Or Other
28310.7%
ODI 10713512

THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR

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25714.4%
ODI 10691919 · 360 mi

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO…

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31322.3%
ODI 10871876

I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOM…

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34325.7%
ODI 10995781 · 900 mi

SUDDEN SHATTERED SUNROOF

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17325.2%
ODI 11063399

THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD.

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25715.6%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

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3611.8%
ODI 11277328 · 740 mi

I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM.

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2414.5%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

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35.9%
ODI 11518445

Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive …

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00.0%

No examples available for this selection.

240.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

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Vehicle Speed Control
1816.8%
ODI 10579742 · 6,500 mi

I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED…

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1196.7%
ODI 10644794 · 23 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N…

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755.3%
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

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594.4%
ODI 11000819 · 9,700 mi

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

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202.9%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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825.0%
ODI 11121248 · 450 mi

BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.

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82.6%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

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21.2%
ODI 11560125

ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNC…

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12.0%
ODI 11567587

Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
1847.0%
ODI 10575104 · 900 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL…

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1287.2%
ODI 10668629 · 2,022 mi

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

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926.5%
ODI 10788109 · 2 mi

BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.

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554.1%
ODI 10985518 · 85 mi

WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE.

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345.0%
ODI 11143377

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

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1006.1%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

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247.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

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137.8%
ODI 11402644 · 1,400 mi

WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP.

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35.9%
ODI 11514435

New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me s…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
1184.5%
ODI 10576862 · 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE…

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583.2%
ODI 10639639 · 175 mi

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

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523.7%
ODI 10850836 · 1,000 mi

JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D…

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453.4%
ODI 11021528 · 42 mi

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

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304.4%
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

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1207.3%
ODI 11131635 · 3,300 mi

I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.

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216.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

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31.8%
ODI 11476110

After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked…

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35.9%
ODI 11533515

While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.

Look up ODI 11533515 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
00.0%

No examples available for this selection.

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10.1%
ODI 11680944

The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehic…

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No examples available for this selection.

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No examples available for this selection.

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No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train20,000–71,225 mi41,000 mi143
ODI 11046490 · 535 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

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ODI 11079585 · 2,500 mi

TRANSMISSION RANDOMLY DOES NOT WANT TO GO IN THE RIGHT GEAR. THE VEHICLE THEN FEELS LIKE IT IS ALMOST STOPPING AND JERKING HARD WHILE THE VEHICLE THEN FINDS THE CORRECT GEAR AND STARTS WORKING PROPERLY AGAIN A WEIRD NOISE ALSO SEEMS TO RANDOMLY COME FOR THE ENGINE OR TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND A TRIGGER OR WHAT MAKES THE TRANSMISSION DO THIS, IT SEEMS COMPLETELY RANDOM. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS AND BOTH SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I TOOK IT IN THEY TOOK IT ON A TEST DRIVE SA…

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ODI 11079857 · 800 mi

ENTERING I 264 VA, PRESSED ACCELERATOR RESULTING IN A LURCHING MOTION, THE VEHICLE WOULD NOT ACCELERATE CAUSING OTHER VEHICLES TO SWERVE TO AVOID REAR ENDING OUR 2018 JEEP CHEROKEE LATITUDE. IT REPEATED THIS ACTION MANY TIMES AS WE LIMPED HOME UNDER 40 MPH. WE WERE AFRAID TO DRIVE THE VEHICLE AND CALLED THE DEALER (SOUTHERN CHRYSLER JEEP AT GREENBRIER). THE DEALER AUTHORIZED TOWING THE VEHICLE IN FOR REPAIRS. THE SERVICE REPRESENTATIVE CALLED US AND SAID THE TRANSMISSION MECHANIC AUTHORIZED ORDERING A NEW TRANSMISSION DUE TO THE FACT THAT T…

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Electrical System21,000–46,000 mi35,500 mi105
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11089613 · 250 mi

I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH H…

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ODI 11103516 · 500,000 mi

WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR

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Unknown Or Other17,000–41,000 mi30,000 mi93
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11082393 · 800 mi

TRANSMISSION LURCHES WHEN TAKING OFF FROM A STOP ALSO WHEN COMING TO A STOP AND SOMETIMES GOING INTO REVERSE. IT'S A HARD LURCH SO STOPPING FOR PEDESTRIANS HAS TO HAPPEN EARLY AS I'M CONCERNED THE CAR COULD HIT SOMEONE. THIS HAPPENS FREQUENTLY.

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ODI 11091525 · 8,400 mi

MY JEEP DOES NOT STAY LOCKED. I CAN LOCK THE CAR, BUT IF SOMEONE TRIES TO OPEN IT, THEY ARE ABLE TO WITHOUT A PROBLEM, EVEN WHEN THE FOB IS NOWHERE NEAR THE CAR. ALL THAT HAPPENS IS THE THEFT ALARM TRIGGERS. MY CAR WAS OPENED BY SOMEONE IN A PARKING GARAGE AT WORK EVEN THOUGH MYSELF AND THE FOB WERE NOT NEAR THE VEHICLE. THE ALARM WENT OFF BUT THE PERSON WAS ABLE TO OPEN MY DOOR WITH NO PROBLEM,

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Engine17,838–43,000 mi28,000 mi85
ODI 11054699 · 616 mi

PLEASE SEE ATTACHED DOCUMENT

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ODI 11080025 · 875 mi

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED …

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ODI 11081209 · 4,300 mi

I BOUGHT A BRAND NEW 2018 JEEP LATITUDE AND AT 4300 MILES IT STARTED ACTING UP AND SHUT DOWN RIGHT IN THE MIDDLE OF THE ROAD I WAS TRAVELING. I HAD TO USE ROADSIDE ASSISTANCE AND HAVE IT TOWED.JEEP STATED THAT IT WAS BURNING A QUART OF OIL EVERY 1000 MILES STATED IT WAS 4 QUARTS OF OIL LOW. THEY ALSO STATED THAT THEY DIDN'T KNOW WHERE IT WAS BURNING FROM EITHER. TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK. I DON'T EVEN HAVE A WARNING THAT MY OIL WAS LOW IT JUST SHUT DOWN. *TT *CN *JS

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Service Brakes25,396–43,250 mi36,050 mi14
ODI 11193813 · 280 mi

FRONT RIGHT BRAKE PAD/ROTOR FAILURE WHEN STOPPING VEHICLE. APPEARANCE OF SIGNIFICANT LOCALIZED BRAKE PAD MATERIAL IS CEMENTED TO THE ROTOR IN ONE LOCATION CAUSING FAILURE OF RIGHT FRONT TIRE TO BRAKE PROPERLY. VEHICLE DELIVERED AFTER PURCHASE WITH 272 MILES, NOTICED ON FIRST TRIP THAT THE SYSTEM "PULSATED" WHEN STOPPING. INCREASED STOPPING DISTANCE REQUIRED FROM HIGHWAY SPEEDS. INSPECTION OF ASSEMBLY SHOWS APPROXIMATELY 2" CIRCULAR RUSTED RING ON ROTOR, INDICATING FAILURE OCCURRED WITH LESS THAN 272 MILES ON VEHICLE.

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ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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Steering13,738–29,179 mi23,264 mi16
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

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ODI 11140689 · 85 mi

WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHI…

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ODI 11141778 · 28,075 mi

AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY

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Fuel/Propulsion System3,598–21,198 mi10,062 mi10
ODI 11111642 · 7,123 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE AND A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V282000 (FUEL SYSTEM, GASOLINE). THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM FIAT, 4025 E BOYD ROAD, DECATUR, IL 62521, [phone removed]) WAS CONTACTED AND STATED THAT THERE WAS A WAITING LIST FOR THE RECALL REPAIR. THE FA…

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ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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ODI 11156434 · 13,000 mi

UNABLE TO FILL GAS TANK - NOZZLE KEEPS TURNING OFF AND SPITTING GAS OUT OF SPOUT. TRIED SLOWING DOWN FLOW BUT AFTER TANK IS ABOUT 3/4 FULL IT JUST KEEPS CLICKING AND GOING OFF. THIS HAS HAPPENED AT THREE DIFFERENT FUEL STATIONS OVER THE LAST TWO WEEKS. MY JEEP HAS ABOUT 15,000 MILES ON IT AND THIS HAS BEEN THE STORY FOR THE LAST 3,000 MILES.

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Vehicle Speed Control17,838–41,000 mi25,000 mi13
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11089854 · 119 mi

I GOT ON I-95 FROM THE LANTANA EXIT HEADING WEST AND I NOTICED THAT THE DASHBOARD SPEEDOMETER ACCELERATED TO 119 MILE PER HOUR BUT THE VEHICLE ITSELF WAS NOT MOVING AT THAT SPEED. I EXITED TWO EXIT'S LATER ONTO GATEWAY BLVD AND THE DASHBOARD SPEEDOMETER WAS STILL SHOWING THAT I WAS GOING AT A DANGEROUS SPEED THAN I WAS ACTUALLY GOING. I CALLED SCHUMACHER DELRAY WHERE I NOW LEASE THE VEHICLE FROM AND I WAS GIVEN AN APPOINTMENT FOR FRIDAY 4/27/2018. I ALSO EMAILED THE MANAGER KEN CADMENS AND EXECUTIVE DIRECTOR SAL DELGRECO AND I AM STILL AWAITI…

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ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V011000 · 2025-04-2917 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-106None
ODI 11619601

Error popped up on the dash saying Service Shifter, all the lights on the gears lit up. First occurrence, I was able to turn the car off and the error went away. 1 week later, it came back and has not gone away. Was unable to put car into drive.

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ODI 11620433

SVC 4WD warning. Diagnosed at Jeep Dealership (Recommend replace due to CODE C14A7-97 - PTU Motor-Component or System Operation Obstructed or Blocked. Part is on a back-order status, the only information provided from the manufacturer is they are working to obtain part status. We have no ETA on part at this time.) Part is not available, and car can't be driven

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ODI 11620523

Vehicle keeps having the service shifter light come on with all of the "PRDN" lights turning red. I have to quickly try and get off of the road and see if I can get my car into "Park" and then turn the car off, let it sit for a few minutes and then turn the car back on. There is not a recall on this, but I can see that a lot of people with this same type of vehicle and same year have had this issue. The shifter wiring is faulty and also needs updates or else this can cause the vehicle to completely turn off while driving which could in turn cau…

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2024-116None
ODI 11623570

Service shifter engine light at 20000 miles has done it on and off for two years

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ODI 11625144 · 17,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that the service shifter message was displayed on the instrument panel. The contact stated that the shifter lights had turned red. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 17,000.

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ODI 11626967

PTU failure repair cost 3500$ out of pocket Milage 96K Pre-owned

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2024-124None
ODI 11630260

PTU failure.

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ODI 11630334

Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

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ODI 11630394

# 1 PTU went out and can not get it repaired at the dealer parts not available. # 2 got stuck in snow storm on the way home and had to spent the night in a rural area as four wheel drive stopped working. #3 yes it has been confirmed by a independent Jeep etherized shop and there were no warning lights.

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2025-017None
ODI 11634943

There is an issue with the car pertaining the gear shifter and the way it effects the engine . There are currently 2k parts on back order for this same issue . Center shifter bezel Parts number 5YD27LS5AAA

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ODI 11635743

After period of changes in cold and hot weather swinging from 70s to 30s car began to have a small oil leak. Took vehicle in for oil change at 120,xxx miles and no leak was found, over the next weeks the leak got worse and during driving the vehicle would intermittently display low oil pressure warning. After checking the dipstick there was very little oil. Vehicle was taken in for service (123,xxx miles) and it was found that the Oil Filter Housing had cracked. The Jeep Service Advisor stated that it was a common issue for Jeep vehicles with …

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ODI 11636080

Cracked Oil housing pump failure Fuel tube leak The car shifts while in drive it jumps like it gets stuck in a gear.

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2025-0217None
ODI 11640060

4wd service message pops up and the car shuts on and off while driving I thought it was the battery so I replaced and the problems stop but the problems came back

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ODI 11640249

Service shifter message appears on screen over speedometer. All the gears light up red on the shifter. Unable to change gears unless you turn off the car and restart. Happens multiple times per year. When you search the internet this is a common occurrence and nothing is being done about it.

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ODI 11640400 · 28,908 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was not repaired due to the part not being available. The contact stated that …

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2025-036None
ODI 11645742

Constant overheating , I have replace the cooling system 3 times

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ODI 11646154

Manufacture can replace whole PTU unit and not just the snap ring. Issue the recall based on shaft and snap ring incompatibility engineering intolerances resulted in complete PTU unit being replaced. There is a remedy if you replaced the whole PTU unit. Car comes out of gear and rolls freely. Park does not work properly!

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ODI 11647018

Power Transfer Unit is bad. Vehicle 4WD light came one and after getting it diagnosed at Jeep Dealership, they determined that my PTU had a code C14A7-97 | Stored. PTU Motor-Component or System Operation Obstructed or Blocked. The PTU part alone costs close to $2,000 alone. With labor at the dealer I’m at approximately $2,500. Vehicle is not safe to drive due to 4WD system stalling when attempting to accelerate and kicks.

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2025-04725V011000
ODI 11652504

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11652821

At this time, the manufacture is unable to remedy the recall issues for the 2018 Jeep Cherokee that could affect the safety of the vehicle.

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ODI 11652878 · 122,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the contact smelled a burning odor. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with oil filter housing cooler unit failure. The vehicle was repaired by a mobile independent mechanic with a part that the contact had purchased on Amazon. The contact stated that recently the vehicle was taken for maintenance, and the vehicle was diagnosed with oil filter housing cooler unit failure. The ve…

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2025-054None
ODI 11659019 · 44,231 mi

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to restart. In addition, the contact stated that the failure had occurred while driving on a major highway. The contact stated that the vehicle was at an unsafe location and the local authorities…

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ODI 11659020

Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard…

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ODI 11662386

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-068None
ODI 11664577 · 320,000 mi

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving 80 MPH, the vehicle stalled in the middle of the highway. The contact was able to pull over to the side of the road. The vehicle failed to start and was towed to the mother-in-law's residence. The vehicle was then towed to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be r…

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ODI 11665750 · 82,000 mi

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the vehicle would roll away while parked on an incline and required that the vehicle be parked on level ground. The contact stated that the electric parking brake was inoperable. Additionally, the contact stated that while driving at various speeds, the vehicle made an abnormal humming and vibrating sound. There was no warning light il…

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ODI 11666685 · 127,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 25-35 MPH, the vehicle was jerking abnormally. The contact stated that while accelerating from a stop sign, the rear end of the vehicle was jerking hard. The vehicle shifted to high gear, and the driver's side rear swayed. The failure progressed over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to an independent mechanic, where it was det…

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2025-076None
ODI 11672144

All lights on the gear shift light up and a message on the display says service shifter. Happens randomly. Have to turn car off and back on to get to clear. Yesterday I had to turn car off and back on 3 times before error would reset. Found online this is happening to a lot of Jeep cherokees and most common fix is to replace the shifter bezel and wiring. So I replaced the shift bezel and wiring harness yesterday.

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ODI 11673252 · 79,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle began to vibrate. The 4WD warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer where it was diagnosed with codes related to the PTU. The vehicle was not repaired. The vehicle was taken to an independent mechanic, but no assistance was provi…

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ODI 11673473

There is currently a recall for jeep cherokee ptu units. Our vehicle is experiencing all the same issues listed in the recall. The manufacturer claims that our vehicle does not fall in to the recall. Any assistance would be appreciated.

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2025-086None
ODI 11678303

While driving, my "service 4WD" light came on, on my dashboard. I took the car to the Jeep dealership where it was purchased and always serviced. They ran a diagnostic check, and it showed I need a new PTU unit. This was on May 13th, 2025. I was told I could drive it home, but not to drive it and they would notify me when the part arrived at the dealership. I would be scheduled for the necessary repairs. The car had a total of 33,740 at that time at the dealership. It is now August 4, 2025, and they still have not received the proper part or PT…

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ODI 11680161

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the dealer had been contacted several times; however, the contact was informed that parts were still not available. The contact was concerned about the failure occurring while driving the vehicle. The manufacturer was made aware of the contact’s concern. The contact had not experienced a failure.

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ODI 11680722

A component (Power Transfer Unit (PTU)) in my 2018 Jeep Cherokee Latitude has failed but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the current 2017-2019 Jeep Cherokee PTU recall. I am requesting immediate inclusion and repair under the recall provisions.

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2025-0910None
ODI 11684606

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that while stopped and about to drive forward, there was an abnormal sound coming from the vehicle. The contact believed that a part underneath the vehicle had fractured. The contact was unsure if a warning light was illuminated. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to coa…

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ODI 11684752

The car is in the shop for defective rear diferential. Once replaced the car now throws a code for the TPU being defective. Jeep issued a recall in jan 2025 for the TPU components on jeep cherokee 2017-2019. The VIN for my jeep is not showing as part of the recall. I want to report my car so it can be added to the recall.

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ODI 11685266

My Jeep Cherokee is under NHTSA Recall 25V-011 / Manufacturer Recall 01C for a defect in the Power Transfer Unit (PTU) that can cause sudden loss of power while driving or loss of PARK while stationary, both posing crash risks. The recall was issued in January 2025 and as of September 2025 the remedy is still not available. The defect has not been inspected or confirmed by a dealer since FCA/Stellantis has not released the fix.

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2025-103None
ODI 11692027

My Trailhawk has severe vibrations/ grinding from the PTU. When accelerating from a stop or making turn, the vehicle hesitates and vibrates from the rear which almost caused a bad accident when I was pulling out to the main road.

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ODI 11692527

While driving the car was stalling not getting up in speed on a hill and the 4wd service came on. We took it to Jeep in Jenkintown for a diagnostics test and it was the Power transfer unit.

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ODI 11696031 · 103,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at various speeds, the accelerator pedal was depressed, and there was an abnormal ticking sound coming from the vehicle. The contact stated that while turning the steering wheel to the left or right, there was an abnormal grinding sound coming from under the floorboards. The contact stated that the message "4WD Unserviceable" was displayed. Additionally, the contact noticed that the vehicle intermittently lost motive power. While depressing the accelerator pedal, the v…

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2025-119None
ODI 11697520

Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it bro…

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ODI 11697835

Driving on the highway going around 60mph and my transmission disengaged and all of my sensors turned off and i had no power at the gas pedal. I was able to pull over and the warning message told me to put put it in park and turn it off in order to fix the issue

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ODI 11698156 · 87,155 mi

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 55 MPH, the message “Service Shifter Soon” was displayed. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed that the shifter harness and shifter bezel needed to be replaced. The vehicle was not repaired; however, the contact ordered the parts for the repair and intended to repair the vehicle personally. The manufacturer was not notified of the failure. The approximate failure mileage was 87,155.

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2025-126None
ODI 11702327

svc 4wd light came on - PTU bad confirmed at Jeep Dealership- Recall for 2017-2019 models but not my VIN.

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ODI 11702372

Car started spitting out liquid and smoking while driving. Pulled over and had it towed to a shop that confirmed the Power Transfer Unit (PTU) is broken and the part is not able to be ordered at this time. Mechanic unable to obtain the part due to the already existing recall on jeeps of the same year, make, and model. It is available for inspection upon request. safety was put at risk because the car was inoperable while driving. No warning lights or warning symptoms prior to the incident.

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ODI 11702883

My PTU has failed and my safety is at risk as my car could at any point loose power causing harm to me and others involved. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions

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2026-0111None
ODI 11708621

The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an open safety recall. The vehicle has developed severe drivability issues consistent with PTU failure. The vehicle is available for inspection upon request. This condition places my safety and the satety of others at risk because the PTU defect can result in loss of drive power and/or failure of the vehicle to remain securely in park, increasing the risk of a crash or unintended vehicle movement. I contacted an authorized Jeep deale…

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ODI 11708731

See attached document for complaint.

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ODI 11709063

Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got vehicle home. "Service Brake" came on. Attempted all recommended actions to disengage Parking Brake. Parking Brake continued engagement and the Vehicle cannot be driven.

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2026-0214None
ODI 11714781

Service 4WD indicator showing PTU issue. My vehicle is not included in the recall, but this issue seems to be the same one noted.

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ODI 11715588 · 80,075 mi

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving over bumps on the roadway, the transmission shifted out of gear. There was an abnormal banging sound while shifting gears. The transmission disengaged while in the park(P). There were no warning lights illuminated. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a claim, an…

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ODI 11716699 · 149,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD feature was inoperable. The contact stated that the PTU splines were worn, preventing the engagement of the 4WD feature, and potentially preventing the vehicle from remaining unmovable while shifted to park(P). The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for …

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2026-036None
ODI 11721568 · 143,000 mi

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN). While driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact exited the freeway and was driving uphill when they heard a loud pop coming from the front of the vehicle. The vehicle failed to accelerate, and the contact was unable to move the gear shifter or turn off the vehicle. The vehicle rolled to the side of the road. The contact removed the foot from the brak…

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ODI 11721853

Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them last month they told me this recall have been released that was a lie, he told me any Jeep Dodge Chrysler have this part anywhere in the country, I said…

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ODI 11724283

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my jeep Dealership-Hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems…

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2026-048None
ODI 11729016 · 180,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated. There was an abnormal clunking sound coming from the vehicle while driving approximately 55-60 MPH and shifting gears. Upon research, the contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, who confirmed that the VIN was not associated with the recall. The vehicle was diagnosed, and it was determined that the failure was with the power train. The vehicle was not repaired…

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ODI 11729414

My power train unit warning light is on. I took it to a independent licensed auto mechanic that stated there are is a open recall on this vehicle for this part. I have went to the Jeep Dealership and was told to call jeep directly. After numerous calls Jeep denies there is a open recall on this part and refuses to repair this part on the recall and I will have to pay the entire cost of repair. I also researched a Safety Recall number W47, NHTSA number 20V-343PYU Input Spine. There is also NHTSA campaign number 25V)1 1000 and a Jeep recall numbe…

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ODI 11729828

What component or system failed or malfunctioned, and is it available for inspection upon request? The Power Transfer Unit (PTU) has malfunctioned. Specifically, the Drivetrain Control Module (DTCM) is reporting a "TestFailed" status with active fault codes C1440-64 (Transfer Case Clutch Pressure Sensor) and C1477-4B (Transfer Case Clutch - Over Temperature). The vehicle and its diagnostic logs are available for inspection. How was your safety or the safety of others put at risk? The failure creates a risk of sudden loss of motive power while …

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2026-0510None
ODI 11735194 · 99,477 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift properly when the accelerator was applied. The contact was unaware of any warning lights illuminated at the time of the failure. The vehicle was taken to the dealer, where it was diagnosed that the power transfer unit and drivetrain had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a reimbursement case was opened. The failure mileage was approximately …

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ODI 11736261 · 110,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated, rendering the 4WD inoperable. The vehicle automatically switched to the Rear Wheel Drive mode. The vehicle was taken to both an independent mechanic and the dealer, who determined that the PTU had failed and needed to be replaced, but the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included in t…

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ODI 11737078

while i was driving my vehicle put the parking brake on and then i was unable to get it deactivated at first, after a few seconds i got it and moved forward in traffic. after a few feet the vehicle put the parking brake on and i was unable to move once again. this was in the middle of traffic and i ended up blocking the single lane road. I called a family member who was near by and they came and some how got the parking brake off and drove me and the vehicle home. my safety and everyone one around safety was jeopardized because they had to go i…

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2026-061None
ODI 11746163 · 143,790 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rear end of the vehicle was shaking abnormally, and the rear end of the vehicle was uncontrollable. The vehicle was taken to an independent mechanic, where it was diagnosed with two fractured bolts on the rear passenger’s side wheel. The contact was informed that the two bolts needed to be replaced. The vehicle was not repaired. The vehicle was taken to another independent mechanic where it was confirmed that the two bolts were fractured on…

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2026-072None
ODI 11749251 · 102,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at 25–30 MPH on the highway, the brakes locked up, and the vehicle failed to move. The "Service Brakes" message illuminated on the instrument panel after the failure. The contact related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed that the electronic brake module had failed due to water intrusion and corrosion. The vehicle was not repaired. The manufacturer was not contac…

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ODI 11752716 · 117,270 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated on the instrument panel, and the transmission was shifting very roughly. The vehicle was taken to a dealer, where the battery was replaced several times out of pocket; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 117,270.

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2026-082None
ODI 11756845

I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a separate occasion, a “4WD Service Unavailable” message appeared along with the SVC 4WD warning light. That warning also later disappeared. I am concerned about my safety because these warnings involve the vehicle’s shifter and four-wheel-drive system, a…

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ODI 11759616

Noticed that while going slow and turning heard popping from the rear end. Had 3 different certified shops give me different answers to the cause. Had to attempt to find my wife a way to work. As stated previous We started at Becks for estimate and diagnosis. Then Daver Taylor transmission. Then I called Jeep Customer Care. Also dropped off our Jeep at Dealership. The day we picked it up from Dave Taylor and went to the dealership the SVC4x4 light came on. We not have it all together again. However we retained every parts that they said was fau…

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2026-09 (partial)4None
ODI 11761982

My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving and jerking. An independent repair facility replaced the transmission. On May 18, 2026, another drivetrain failure occurred. An authorized Jeep dealer confirmed PTU failure and performed Recall 01C. Dealer records state the PTU h…

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ODI 11766172 · 84,400 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that on a rainy day while driving 45 MPH, the vehicle almost spun out of control due to a lack of traction. The message "4WD System Service Required" was displayed. The dealer was contacted and diagnosed the vehicle with a power transfer unit failure. The DTC: C14a7-97, associated with TSB: S1721000016 and NHTSA ID: 102247452 for the 4WD, was displayed. The manufacturer was contacted by phone about the failure and stated that the cost of the repair was not covered because the VIN was no…

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ODI 11766663 · 90,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where it was diagnosed with rear differential failure. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The contact stated that the 4WD warning light was later illuminated. The vehicle was taken to an ind…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 223 reports

2022: 23 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202251423
2023012
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20225100
2023300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainElectrical SystemUnknown Or OtherEngineService BrakesSteeringFuel/Propulsion SystemVehicle Speed Control
Power Train—
42
ODI 11089613 · 250 mi

I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH H…

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ODI 11157252

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

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ODI 11196406 · 18,000 mi

WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.

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25
ODI 11129089 · 14,186 mi

WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.

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ODI 11196790 · 23,676 mi

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COM…

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ODI 11220853

DURING THE COURSE OF TRAVELING ON JUNE 18TH 2019 I RECEIVED A MESSAGE VIA THE DISPLAY THAT SAID "SERVICE SHIFTER". IN ADDITION THE GEAR SHIFT PANEL (PARK, REVERSE, DRIVE) COLLECTIVELY ILLUMINATED IN RED. THE ISSUE GAVE THE IMPRESSION THAT THE TRANSMISSION OR GEARS COULD CEASE FROM WORKING WHILE IN MOTION.

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39
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11156071 · 5,000 mi

REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA

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ODI 11157252

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

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3
ODI 11255522 · 44,000 mi

DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.

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ODI 11280560 · 34,300 mi

ELECTRICAL WARNING SYSTEM CAN NOT BE REMEDIED. EMERGENCY BRAKE SYSTEM IS MALFUNCTIONING AND SETTING WHEN CAR IS IN DRIVE. ELECTRICAL SYSTEM COMPLETELY WENT DEAD ON THE FREEWAY CAUSING THE CAR TO STALL, WHEN CAR WAS RESTARTED AND NURSED OFF OF THE FREEWAY THE ELECTRICAL SYSTEM COMPLETELY WENT DEAD, THE TRANSMISSION LOCKED UP PREVENTING THE TOW COMPANY FROM LOADING THE CAR ONTO THE TOW TRUCK, THE CAR WAS MANUALLY MANIPULATED TO RELEASE THE SYSTEM INTO NEUTRAL. THE CARS ELECTRONIC DASH BOARD COMPLETELY GOES DEAD WHILE ON THE FREEWAY. THE CAR H…

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ODI 11317413 · 49,000 mi

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

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9
ODI 11326319 · 56,000 mi

BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREE…

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ODI 11329794 · 19,300 mi

MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR

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ODI 11375603

THE CAR RANDOMLY SHUT OFF WHILE I WAS AT A LIGHT. IT HAS DONE THIS SEVERAL TIMES AND IT IS VERY DANGEROUS. I ALMOST GOT REAR ENDED. THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS. IT WAS IN MOTION ONCE AND THE WHEEL LOCKED UP. BUT IT WAS A VERY SLOW MOTION. SECOND TIME I WAS TAKING OFF FROM A STOP

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5
ODI 11301801 · 2,980 mi

CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.

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ODI 11453709

My car will randomly shut off going 60mph. I will start it back up and it will make a pop sounds and give a little gas to go and it acts like I I’m giving it more gas than I am. I have almost been hit on freeways because of this. This is the 2nd time in 2 years. I took to a dealership and was told they had to rest my motor but gave me no paper work on that

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ODI 11630334

Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

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4
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11657620

While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incident, the vehicle could not be driven over 45mph, the steering was so stiff I could hardly turn it, and every time I put the vehicle into drive or park it would feel like the transmission was about to drop.

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ODI 11697520

Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it bro…

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Electrical System
42
ODI 11089613 · 250 mi

I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH H…

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ODI 11157252

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

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ODI 11196406 · 18,000 mi

WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.

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43
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11156450 · 13,000 mi

FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WA…

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ODI 11187192 · 17,000 mi

VEHICLE WILL STALL DEALERSHIP CLAIMS BATTERY IS NOT CHARGING COMPUTER CHECK SHOWS MULTIPLE LOW VOLTAGE CODES

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42
ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11103516 · 500,000 mi

WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR

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ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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11
ODI 11143377

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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ODI 11255522 · 44,000 mi

DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.

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13
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

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ODI 11141778 · 28,075 mi

AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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9
ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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ODI 11217470

- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRA…

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ODI 11268429 · 21,630 mi

STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE

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5
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11257668 · 48,000 mi

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

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Unknown Or Other
25
ODI 11129089 · 14,186 mi

WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.

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ODI 11196790 · 23,676 mi

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COM…

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ODI 11220853

DURING THE COURSE OF TRAVELING ON JUNE 18TH 2019 I RECEIVED A MESSAGE VIA THE DISPLAY THAT SAID "SERVICE SHIFTER". IN ADDITION THE GEAR SHIFT PANEL (PARK, REVERSE, DRIVE) COLLECTIVELY ILLUMINATED IN RED. THE ISSUE GAVE THE IMPRESSION THAT THE TRANSMISSION OR GEARS COULD CEASE FROM WORKING WHILE IN MOTION.

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43
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11156450 · 13,000 mi

FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WA…

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ODI 11187192 · 17,000 mi

VEHICLE WILL STALL DEALERSHIP CLAIMS BATTERY IS NOT CHARGING COMPUTER CHECK SHOWS MULTIPLE LOW VOLTAGE CODES

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14
ODI 11196790 · 23,676 mi

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COM…

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ODI 11287938 · 56,000 mi

THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPP…

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ODI 11289985 · 22,425 mi

"SERVICE SHIFTER" LIGHTS UP.

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2
ODI 11359900 · 37,800 mi

'SERVICE SHIFTER' LIGHT HAS COME ON THE DASH SEVERAL TIMES. STARTING AT 26,000 MILES. HAVE TAKEN IT SEVERAL TIME TO CROWN CHRYSLER DOGE JEEP IN CHATTANOOGA TENNESSEE FOR THEM TO TELL ME IT'S ONLY THE BATTERY. THIS BATTERY HAS BEEN REPLACED AND THIS ISSUE IS STILL OCCURRING. TONIGHT, SEPTEMBER 18, 2020, MY JEEP CHEROKEE NOTIFIED SERVICE SHIFTER THE. SLAMMED THE EBRAKE ON WHILE GOING 55. THIS IS A MAJOR SAFETY ISSUE AND THE DEALERSHIP KEEPS STATING NOTHING IS WRONG. I HAVE ALSO HAD ISSUES WITH AFTER PUSHING THE 'BUSH TO START' BUTTON …

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ODI 11361624 · 38,000 mi

AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS

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6
ODI 11140689 · 85 mi

WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHI…

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ODI 11269737 · 12,200 mi

WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. W…

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ODI 11385969 · 25,976 mi

PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.

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2
ODI 11461003

Vehicle has stalled on multiple occasions. Safety hazards include stalling in middle of intersection and being stranded. Call out for service at this time, therefore problem has not been reproduced or confirmed. Not inspected yet. No police involvement. No warning light-including battery or engine light- upon initial start of vehicle. Battery and engine warning lights visible at time of stall. Battery was turning over but engine not engaging, however, able to restart vehicle after multiple attempts. No jump start required. Warning light disappe…

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ODI 11591162

Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.

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3
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11257668 · 48,000 mi

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

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ODI 11306388 · 51,000 mi

THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED

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Engine
39
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11156071 · 5,000 mi

REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA

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ODI 11157252

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

Look up ODI 11157252 at NHTSA ↗

42
ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11103516 · 500,000 mi

WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR

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ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

Look up ODI 11129625 at NHTSA ↗

14
ODI 11196790 · 23,676 mi

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COM…

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ODI 11287938 · 56,000 mi

THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPP…

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ODI 11289985 · 22,425 mi

"SERVICE SHIFTER" LIGHTS UP.

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—
4
ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

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ODI 11317413 · 49,000 mi

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

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10
ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

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17
ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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ODI 11217470

- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRA…

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ODI 11287402 · 19,900 mi

VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.

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9
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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Service Brakes
3
ODI 11255522 · 44,000 mi

DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.

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ODI 11280560 · 34,300 mi

ELECTRICAL WARNING SYSTEM CAN NOT BE REMEDIED. EMERGENCY BRAKE SYSTEM IS MALFUNCTIONING AND SETTING WHEN CAR IS IN DRIVE. ELECTRICAL SYSTEM COMPLETELY WENT DEAD ON THE FREEWAY CAUSING THE CAR TO STALL, WHEN CAR WAS RESTARTED AND NURSED OFF OF THE FREEWAY THE ELECTRICAL SYSTEM COMPLETELY WENT DEAD, THE TRANSMISSION LOCKED UP PREVENTING THE TOW COMPANY FROM LOADING THE CAR ONTO THE TOW TRUCK, THE CAR WAS MANUALLY MANIPULATED TO RELEASE THE SYSTEM INTO NEUTRAL. THE CARS ELECTRONIC DASH BOARD COMPLETELY GOES DEAD WHILE ON THE FREEWAY. THE CAR H…

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ODI 11317413 · 49,000 mi

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

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11
ODI 11143377

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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ODI 11255522 · 44,000 mi

DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.

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2
ODI 11359900 · 37,800 mi

'SERVICE SHIFTER' LIGHT HAS COME ON THE DASH SEVERAL TIMES. STARTING AT 26,000 MILES. HAVE TAKEN IT SEVERAL TIME TO CROWN CHRYSLER DOGE JEEP IN CHATTANOOGA TENNESSEE FOR THEM TO TELL ME IT'S ONLY THE BATTERY. THIS BATTERY HAS BEEN REPLACED AND THIS ISSUE IS STILL OCCURRING. TONIGHT, SEPTEMBER 18, 2020, MY JEEP CHEROKEE NOTIFIED SERVICE SHIFTER THE. SLAMMED THE EBRAKE ON WHILE GOING 55. THIS IS A MAJOR SAFETY ISSUE AND THE DEALERSHIP KEEPS STATING NOTHING IS WRONG. I HAVE ALSO HAD ISSUES WITH AFTER PUSHING THE 'BUSH TO START' BUTTON …

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ODI 11361624 · 38,000 mi

AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS

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4
ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

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ODI 11317413 · 49,000 mi

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

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4
ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

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1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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Steering
9
ODI 11326319 · 56,000 mi

BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREE…

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ODI 11329794 · 19,300 mi

MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR

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ODI 11375603

THE CAR RANDOMLY SHUT OFF WHILE I WAS AT A LIGHT. IT HAS DONE THIS SEVERAL TIMES AND IT IS VERY DANGEROUS. I ALMOST GOT REAR ENDED. THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS. IT WAS IN MOTION ONCE AND THE WHEEL LOCKED UP. BUT IT WAS A VERY SLOW MOTION. SECOND TIME I WAS TAKING OFF FROM A STOP

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13
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

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ODI 11141778 · 28,075 mi

AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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6
ODI 11140689 · 85 mi

WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHI…

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ODI 11269737 · 12,200 mi

WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. W…

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ODI 11385969 · 25,976 mi

PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.

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10
ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

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4
ODI 11230044 · 28,000 mi

MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB

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ODI 11230601 · 22,000 mi

I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .

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ODI 11291548 · 24,528 mi

I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATU…

Look up ODI 11291548 at NHTSA ↗

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1
ODI 11724283

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my jeep Dealership-Hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems…

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1
ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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Fuel/Propulsion System
5
ODI 11301801 · 2,980 mi

CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.

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ODI 11453709

My car will randomly shut off going 60mph. I will start it back up and it will make a pop sounds and give a little gas to go and it acts like I I’m giving it more gas than I am. I have almost been hit on freeways because of this. This is the 2nd time in 2 years. I took to a dealership and was told they had to rest my motor but gave me no paper work on that

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ODI 11630334

Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

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9
ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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ODI 11217470

- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRA…

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ODI 11268429 · 21,630 mi

STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE

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2
ODI 11461003

Vehicle has stalled on multiple occasions. Safety hazards include stalling in middle of intersection and being stranded. Call out for service at this time, therefore problem has not been reproduced or confirmed. Not inspected yet. No police involvement. No warning light-including battery or engine light- upon initial start of vehicle. Battery and engine warning lights visible at time of stall. Battery was turning over but engine not engaging, however, able to restart vehicle after multiple attempts. No jump start required. Warning light disappe…

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ODI 11591162

Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.

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17
ODI 11129625 · 5,450 mi

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

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ODI 11217470

- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRA…

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ODI 11287402 · 19,900 mi

VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.

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1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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1
ODI 11724283

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my jeep Dealership-Hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems…

Look up ODI 11724283 at NHTSA ↗

—
1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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Vehicle Speed Control
4
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11657620

While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incident, the vehicle could not be driven over 45mph, the steering was so stiff I could hardly turn it, and every time I put the vehicle into drive or park it would feel like the transmission was about to drop.

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ODI 11697520

Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it bro…

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5
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11257668 · 48,000 mi

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

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3
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

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ODI 11257668 · 48,000 mi

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

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ODI 11306388 · 51,000 mi

THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED

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9
ODI 11098090 · 8,000 mi

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY …

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ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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1
ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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1
ODI 11416759 · 41,000 mi

I WAS DRIVING ON THE CITY STREET COMING TO A STOP SIGN. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO PULL OUT, THE CAR SLOWED DOWN, PUTTERED AND THE ACCELERATED MORE THAN I GAVE IT GAS TO. THEN I GO TO THE GAS STATION & PULLIN INTO THE PARKING LOT, THE PARKING LOT HAS SOMEWHAT OF A STEEP INCLINE, WHEN I GO TO PULL IN, THE CAR PUTTERED AND THE DIES . AND THATS WHEN THE SERVICE SHIFTER CAME ON . I FOLLOWED THE DIRECTIONS OF THE SERVICE SHIFTER BUT THAT DIDNT WORK. I TURNED THE CAR OFF AND ON, IT STARTED UP FINE AND THE SERVICE SHIFTER TURNED OFF…

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Stalling or loss of power

93 mentions · 13.6% of complaints

Median mileage: 28,789 mi (54 usable records).

ODI 11102009

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

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ODI 11120966 · 3,600 mi

WHILE DRIVING MY CAR, THE ENGINE SHUT OFF IN MID DRIVE, IN MOTION, IN A PARKING STRUCTURE GETTING READY TO GET ON THE FREEWAY. I COMPLAINED TO THE DEALER AND THEY SAID IT WAS BECAUSE I NEEDED AN OIL CHANGE AND I WASN'T OVER MILEAGE BY THAT MUCH, HE SAID HE HAS HEARD THIS HAPPEN BEFORE TO A CUSTOMER. I WAS SO TERRIFIED BECAUSE I COULD HAVE BEEN ON THE FREEWAY AND COULD HAVE GOTTEN INTO AN ACCIDENT AND INJURED AND UNTIL THIS DAY I AM VERY DISTURBED AND WORRY IF IT WILL TURN OFF WHILE DRIVING AND EVEN MORE TERRIFIED IF I AM ON THE FREEWAY! I JU…

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ODI 11128007 · 4,000 mi

WHILE TURNING CORNERS, VEHICLE SOMETIMES STALLS. WHEN REPORTED TO SERVICE DEPARTMENT,THEY SAID IT IS A SAFETY FEATURE TO LET YOU KNOW OIL IS LOW. OUR OIL CAN BE AT 35% AND CAUSE THE CAR TO STOP DRIVING IN THE MIDDLE OF A ROADWAY...THAT IS NOT SAFE! WE SHOULDN'T NEED TO REPLACE OIL U TIL 20% OR LESS AS THAT IS WASTEFUL...

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

91 mentions · 13.3% of complaints

Median mileage: 50,000 mi (62 usable records).

ODI 11046490 · 535 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

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ODI 11080025 · 875 mi

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED …

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ODI 11143583 · 17,838 mi

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROX…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Oil consumption or dilution

25 mentions · 3.6% of complaints

Median mileage: 25,000 mi (19 usable records).

ODI 11128650 · 7,100 mi

ON TWO DIFFERENT OCCASIONS THE ENGINE SHUT OFF UNEXPECTEDLY AND WITHOUT WARNING WHILE DRIVING. ONCE ON A HILL, THE NEXT TIME ON A HIGHWAY. THERE WERE NO INDICATOR LIGHTS OR OTHER WARNING SYSTEMS IN PLACE. WHEN IT HAPPENED THE STEERING FAILED AS DID ALL BRAKING SYSTEMS. THE CAR WAS BROUGHT BACK TO THE DEALERSHIP. BOTH TIMES OIL WAS BELOW READABLE LEVEL. IT WAS ALSO LOW PRIOR TO DEALER RECOMMENDED OIL CHANGE PERIOD. I WAS TOLD AN OIL CONSUMPTION TEST NEEDED TO BE DONE, BUT IT WAS SAFE TO DRIVE. WHEN OIL CONSUMPTION WAS DEEMED LOW, I WAS TOLD THA…

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ODI 11184498 · 23,000 mi

VEHICLE WHILE DRIVEN MADE AN ALERT PING WHEN MAKING LEFT AND RIGHT HAND TURNS WITH NO OTHER INDICATOR. FOLLOWING DAY VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT 55 MPH WITH OIL PRESSURE INDICATOR ILLUMINATED AS WELL AS MULTIPLE ERRORS ABOUT PLACING VEHICLE IN DRIVE AND SHIFTING (ALTHOUGH VEHICLE IS AN AUTOMATIC). DEALERSHIP CONTACTED AND VEHICLE BROUGHT IN FOR INSPECTION. DEALER CONCLUDED THAT ENGINE HAD NO OIL, ALTHOUGH INTERNAL INDICATORS FAILED TO ADVISE AND SHOWED VEHICLE HAD 17% OIL LIFE REMAINING AND 300 MILES UNTIL …

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ODI 11196790 · 23,676 mi

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COM…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Hard or delayed shifting

24 mentions · 3.5% of complaints

Median mileage: 28,372 mi (16 usable records).

ODI 11079585 · 2,500 mi

TRANSMISSION RANDOMLY DOES NOT WANT TO GO IN THE RIGHT GEAR. THE VEHICLE THEN FEELS LIKE IT IS ALMOST STOPPING AND JERKING HARD WHILE THE VEHICLE THEN FINDS THE CORRECT GEAR AND STARTS WORKING PROPERLY AGAIN A WEIRD NOISE ALSO SEEMS TO RANDOMLY COME FOR THE ENGINE OR TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND A TRIGGER OR WHAT MAKES THE TRANSMISSION DO THIS, IT SEEMS COMPLETELY RANDOM. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS AND BOTH SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I TOOK IT IN THEY TOOK IT ON A TEST DRIVE SA…

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ODI 11079857 · 800 mi

ENTERING I 264 VA, PRESSED ACCELERATOR RESULTING IN A LURCHING MOTION, THE VEHICLE WOULD NOT ACCELERATE CAUSING OTHER VEHICLES TO SWERVE TO AVOID REAR ENDING OUR 2018 JEEP CHEROKEE LATITUDE. IT REPEATED THIS ACTION MANY TIMES AS WE LIMPED HOME UNDER 40 MPH. WE WERE AFRAID TO DRIVE THE VEHICLE AND CALLED THE DEALER (SOUTHERN CHRYSLER JEEP AT GREENBRIER). THE DEALER AUTHORIZED TOWING THE VEHICLE IN FOR REPAIRS. THE SERVICE REPRESENTATIVE CALLED US AND SAID THE TRANSMISSION MECHANIC AUTHORIZED ORDERING A NEW TRANSMISSION DUE TO THE FACT THAT T…

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ODI 11082393 · 800 mi

TRANSMISSION LURCHES WHEN TAKING OFF FROM A STOP ALSO WHEN COMING TO A STOP AND SOMETIMES GOING INTO REVERSE. IT'S A HARD LURCH SO STOPPING FOR PEDESTRIANS HAS TO HAPPEN EARLY AS I'M CONCERNED THE CAR COULD HIT SOMEONE. THIS HAPPENS FREQUENTLY.

Look up ODI 11082393 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

10 mentions · 1.5% of complaints

Median mileage: 25,000 mi (7 usable records).

ODI 11269737 · 12,200 mi

WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. W…

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ODI 11280871 · 25,000 mi

MY 2018 JEEP CHEROKEE LATITUDE HAS BEEN STALLING DUE TO HIGH OIL CONSUMPTION (PER THE DEALER). THE STALLS HAPPEN WHILE DRIVING WHEN BRAKING OR MAKING TURNS. THERE IS NO WARNING, THE ENGINE JUST SHUTS OFF, WITH LOSS OF POWER STEERING. WHEN THIS OCCURS, NEED TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND WAIT A COUPLE MINUTES. AS YOU CAN IMAGINE, THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED ON THE HIGHWAY AND IN CITY DRIVING. IN TWO SCENARIOS, I WAS ALMOST REAR ENDED AND IN ANOTHER, I STALLED IN THE MIDDLE OF A BUSY INTERSECTION. …

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ODI 11301630 · 40,875 mi

2018 JEEP CHEROKEE STALLED WHILE DRIVING, IN MOTION ON STATE HIGHWAY, OIL LIGHT CAME ON SIMULTANEOUSLY, CAUSING POWER STEERING TO FAIL, FINALLY AFTER SEVERAL ATTEMPTS MOTOR RESTARTED BUT AUTO WOULD NOT ENGAGE DRIVE, HAD TO TURN OFF ENGINE AND RESTART X3,, THIS HAS HAPPENED 3 TIME TODAY 1/24/2020

Look up ODI 11301630 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

7 mentions · 1.0% of complaints

Median mileage: 34,000 mi (3 usable records).

ODI 11282109 · 43,250 mi

WHEN ATTEMPTING TO START THE VEHICLE, THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN AND A CREATE A NO START SITUATION. IT MAY TAKE SEVERAL ATTEMPTS WITH THE SAME RESULT, A PARTIAL ROTATION OF THE ENGINE BEFORE THE SYSTEM RESETS. I CHECKED THE BATTERY VOLTAGE WHICH WAS READING ABOUT 11.5 VOLTS, WHEN I ATTEMPTED TO JUMP THE VEHICLE, I GOT THE SAME RESULT. IT FINALLY STARTED AFTER MORE THAN 5 ATTEMPTS WITH JUMPER CABLES CONNECTED. MOST OTHER TIMES, IT WILL START AFTER ABOUT 2 ATTEMPTS WITHOUT ATTACHING ANY JUMPER CABLES. THIS IS ALSO AFTER THE A…

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ODI 11290266 · 34,000 mi

MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!

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ODI 11363301 · 22,400 mi

FIRST INCIDENT, VEHICLE WAS PARKED, HENCE STATIONARY. VEHICLE WOULD NOT START, LIGHTS WOULD FLICKER AND A A CLICKING NOISE WOULD BE HEARD WHEN STARTING THE VEHICLE. VEHICLE WAS JUMP STARTED AND LET IT RUN FOR A WHILE, THEN I SHUT IT OFF TO MAKE SURE EVERYTHING IS OK AND IT DID NOT START AGAIN. SAME FLICKERING LIGHTS AND CLICKING NOISE. GOT IT JUMP STARTED AGAIN. DROVE TO AUTOZONE TO HAVE BATTERY CHECKED, WHILE TRYING TO PARK, VEHICLE JUST SHUT OFF WITH CAR ON DRIVE. AUTOZONE EMPLOYEE TRIED TO JUMP START VEHICLE AND IT WOULD NOT START AT ALL. AU…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

6 mentions · 0.9% of complaints

Median mileage: 80,999 mi (3 usable records).

ODI 11427701

While engaged in cruise control at 63mph, going up a hill, upon desending hill car unexpectedly starts to down shift and accelerate to 70+ before I disengage cruise control through brake pedal usage. This has happened repeatedly while desending hills in a mountain terrian area, Does not repeat while driving on flat roads.

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ODI 11463886 · 45,000 mi

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at various speeds, the front end of the vehicle and the steering wheel would violently shake and vibrate while depressing the brake pedal. The contact indicated that the check engine warning light was illuminated when the failure occurred. The vehicle was taken to the local mechanic who diagnosed that the passenger’s side and driver side front wheel ball joints were damaged. The passenger’s side ball joint was more severely damaged. The vehicle was then taken to the local d…

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ODI 11550153

I see no open recalls on this issue however I did find a class action lawsuit related to this issue. My emergency (Parking) brake engaged and will not disengage. I stopped to get gas yesterday and upon re-entering the vehicle two lights appeared, the service parking brake message appeared on the screen along with the brake light. The car would not move the brakes would not disengage. Several attempts to press the switch to turn off the parking brake failed. I sat for 5 hours at a gas station waiting for AAA to find me a tow truck to get home. T…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 0.1% of complaints

Median mileage: 7,123 mi (1 usable records).

ODI 11111642 · 7,123 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE AND A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V282000 (FUEL SYSTEM, GASOLINE). THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM FIAT, 4025 E BOYD ROAD, DECATUR, IL 62521, [phone removed]) WAS CONTACTED AND STATED THAT THERE WAS A WAITING LIST FOR THE RECALL REPAIR. THE FA…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b