2021 Keystone ALPINE: complaints, problems and recalls

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and …

Look up ODI 11570344 at NHTSA ↗

I AM A RETIRED AIRFORCE AIRCRAFT TECHNICAN.I HAVE A CDL. THEREFORE,I KNOW THE IMPORTANCE OF PROPER VEHICLE MAINTENANCE. THERE HAS ONLY BEEN 2 TRIPS(PGH.PA. & DALLAS,TEX.)ON THIS RV SINCE PURCHASED.ON THE DAY IN QUESTION,I CHECKED AIR PRESSURE OF ALL TIRES(TOW VEHICLE & RV).I WAS ON I-20 EASTBOUND ABOUT 65 MI. FROM DALLAS,TEXAS WHEN,I HEARD A LOUD BANG.THE RVPASSENGER SIDE FRONT TIRE BLEW OUT.IN ADDITION TO THE BLOWN TIRE,DAMAGE WAS DONE TO SLIDE OUT.I HAD NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE 5TH WHEEL I WAS TOWING.I HAD NOT RUN…

Look up ODI 10559825 at NHTSA ↗

SHORTLY AFTER PICKING UP OUR NEW RV , WE NOTICED THE TWO CENTER SLIDEOUTS WOULD CREEP OUT WHILE TOWING RV ON HIGHWAY. WE HAVE NOTIFIED KEYSTONE OF THIS PROB AND HAVE HAD THE RV IN THE SHOP 2 TIMES AND WAS TOLD IT WAS A HYDRAULIC LEAK , AND STILL TO THIS DAY IT IS STILL THE SAME PROBLEM, SLIDEOUT ARE COMING OUT GOING DOWN HIGHWAY. I AM TAKING THE RV BACK IN AGAIN TO ANOTHER REPAIR SHOP. THIS IS A HIGHWAY HAZARD WHILE THE VEHICLE IS IN MOTION ON ANY ROAD OR HIGHWAY SLIDEOUT OUT COULD HIT ANYTHING IN ITS PATH. NOW AS WE TRAVEL WE HAVE TO STOP EVE…

Look up ODI 11057236 at NHTSA ↗

RV shows early sign of possible frame flex by developing a bulge on the front drivers side slideout area. Keystone was notified and denied warranty participation because unit was outside of the warranty period. Frame flex is a known safety issue on multiple RVs and keystone is aware of this. Keystone has repaired other units due to the safety concern of a crack in the frame jeopardizing the integrity of the RV while being towed. The RV was seen at the dealer who took measurements that are consistent with frame flex.

Look up ODI 11556370 at NHTSA ↗

The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the lives of other motorists. These seems to be a known, recurring issue in many Keystone/Alpine 5th wheel campers around this model year.…

Look up ODI 11580875 at NHTSA ↗

My husband and I purchased a 2021 alpine Keystone 3712 KB fifth wheel on June 2, 2021 around the end of Aug 2021. We left to Oregon for our vacation. Around the first part of September 2021 our trailer started showing signs of issues. We put it in the camper world in Eugene OR and found out that it had front structural damage where they tore out all the the foam off the front goose neck & replaced it with tongue in groove wood. In November 2021 we were finally able to bring the trailer back to Utah. On our way home. We blew two driver side tire…

Look up ODI 11544186 at NHTSA ↗

5th wheel is experiencing what is defined as frame flex. My rig has not been fixed yet so i can not describe where tthe cracks are at this time. Keystone has said they will cover repairs. I feel this item should be looked at further, it is a know issue that is being covered up. Once I found a dealer to complete the repairs I stated I was nervous about traveling 6 hours to them. What they described to me about the condition of other rigs that have been brought in was scary. This defect can cause death if the rig was to completely fail on the roa…

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UNKNOWN The frame and wall of the RV seem to be separating. This is called frame flex in the industry. We are having the RV inspected to be sure. If this is confirmed it could put the passengers and others on the highway at risk. There were no warnings with the exception of physical seeing the damage before a professional inspection was done.

Look up ODI 11728556 at NHTSA ↗

WE BOUGHT A KEYSTONE ALPINE NOV 2012 AND MADE 5000 MILES ON THE 5TH WHEEL TIRES. TRAVELING FROM MPLS TO MADISON WI HAD A BLOW OUT CAUSING SEVERAL THOUSANDS OF DOLLARS TO THE 5TH WHEEL PLUS THE WRECKER SERVICE FEES. THIS WAS ON A TWO LANE HIGHWAY AND PARTS OF THE TIRE WENT ALL OVER INTO THE OPPOSITE LANE CAUSING GREAT DANGER THE TIRE WAS A TOWNMASTER ST235/80R16. WE ENDED UP HAVING TO BUY 4 NEW FIRESTONE TIRES TO ENSURE OUR SAFETY. *TR

Look up ODI 10558385 at NHTSA ↗

TWO TIRE FAILURES WITHIN 100 MILES, ONE ON EACH SIDE OF TRAVEL TRAILER. TIRES WERE ABOUT A YEAR OLD AND HAD WELL UNDER 5,000 MILES. TIRES WERE INFLATED TO MAX RECOMMENDED PSI AND TIRES/HUBS WERE INSPECTED A FEW HOURS BEFORE THE INCIDENTS OCCURRED. TRAILER WEIGHT WAS WELL UNDER MAX WEIGHT ALLOWED AND WELL WITHIN THE RATINGS OF THE TIRES. EACH FAILURE OCCURRED WHILE DRIVING 60MPH ON HIGHWAY. TREAD SUDDENLY SEPARATED. TREAD SLAPPED UNDERSIDE AND SIDE OF TRAILER, RIPPING OUT PLYWOOD, INSULATION, SKIRTING, RUBBER SEALS, WIRING, ETC. SEVER…

Look up ODI 11271385 at NHTSA ↗

The contact owns a 2017 Keystone RV equipped with Sailun S637 Tires Size: ST235/80/R16, DOT, Number: 1YJ276PLY. The contact stated that while pulling in to rest for the night, he noticed that the front passenger’s side tire tread had detached from the tire and was flapping around, causing additional damage to the body of the RV. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the issue. The approximate failure mileage for the RV was 8,000 and for the replacement tire was 5,000.

Look up ODI 11441293 at NHTSA ↗

The contact owns a 2020 Ford F-250 hauling a 2020 Keystone Alpine equipped with HiSpec Tires, Tire Line: JURL4, Tire Size: ST235/80/R16, DOT Number: 041JUHPRL. The contact stated while driving 60 MPH and going uphill, the front driver’s side and rear passenger’s side tires sustained blowouts. The cause of the failure was not yet determined. The tires were original equipment. The vehicle manufacturer was not notified of the failure. The tire manufacturer was notified of the failure. The tire failure mileage was 7,000. The vehicle failure mileage…

Look up ODI 11600121 at NHTSA ↗

My husband and I purchased a 2021 alpine Keystone 3712 KB fifth wheel on June 2, 2021 around the end of Aug 2021. We left to Oregon for our vacation. Around the first part of September 2021 our trailer started showing signs of issues. We put it in the camper world in Eugene OR and found out that it had front structural damage where they tore out all the the foam off the front goose neck & replaced it with tongue in groove wood. In November 2021 we were finally able to bring the trailer back to Utah. On our way home. We blew two driver side tire…

Look up ODI 11544186 at NHTSA ↗

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and …

Look up ODI 11570344 at NHTSA ↗

I AM A RETIRED AIRFORCE AIRCRAFT TECHNICAN.I HAVE A CDL. THEREFORE,I KNOW THE IMPORTANCE OF PROPER VEHICLE MAINTENANCE. THERE HAS ONLY BEEN 2 TRIPS(PGH.PA. & DALLAS,TEX.)ON THIS RV SINCE PURCHASED.ON THE DAY IN QUESTION,I CHECKED AIR PRESSURE OF ALL TIRES(TOW VEHICLE & RV).I WAS ON I-20 EASTBOUND ABOUT 65 MI. FROM DALLAS,TEXAS WHEN,I HEARD A LOUD BANG.THE RVPASSENGER SIDE FRONT TIRE BLEW OUT.IN ADDITION TO THE BLOWN TIRE,DAMAGE WAS DONE TO SLIDE OUT.I HAD NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE 5TH WHEEL I WAS TOWING.I HAD NOT RUN…

Look up ODI 10559825 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 (NA) KEYSTONE ALPINE RV. THE CONTACT STATED THAT THE RV ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT NOTICED THAT THE OUTLETS FAILED TO PROVIDE ELECTRICAL POWER AND THE HOT WATER SYSTEM DID NOT PROVIDE HEATED WATER. AN RV TECHNICIAN INSPECTED THE POWER OUTLETS AND WAS ABLE TO CORRECT THE WIRES; HOWEVER, THE HOT WATER SYSTEM WAS NOT REPAIRED AND THE WALL NEEDED TO BE REMOVED TO LOCATE THE DEFECTIVE WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Look up ODI 10712263 at NHTSA ↗

THE POWER WIRE TO THE EMERGENCY BREAKAWAY SWITCH OF A 2018 KEYSTONE ALPINE 3400RS 5TH WHEEL TRAILER WAS WIRED DIRECTLY TO BATTERY POWER WITHOUT A FUSE OR CIRCUIT BREAKER TO PROTECT IT. DUE TO ANOTHER MANUFACTURING PROBLEM, THAT POWER WIRE WAS PINCHED BETWEEN THE PIN BOX (5TH WHEEL HITCH) AND THE FIBERGLASS FRONT CAP OF THE TRAILER. THE INSULATION ON THE WIRE CHAFED DURING TRAVEL DUE TO FLEXING AND EVENTUALLY SHORTED TO THE PIN BOX WHICH IS CHASSIS GROUND. AS THE WIRE WAS NOT FUSED, IT GOT VERY HOT, MELTED THE INSULATION ON THE WIRE, AND MELTE…

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WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.

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One of the batteries overheated causing hydrogen sulfide fumes to enter the RV coach. This was a battery supplied with the RV when purchased new.

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The frame is cracked above the spring hangers.

Look up ODI 11467120 at NHTSA ↗

SLIDES OPEN WHILE MOVING TRAILER- PASSIVE. EMERGENCY WINDOW IN BEDROOM FLEW OFF TRAILER ON HIGHWAY- FAULTY LATCH AS NEVER OPENED AND LATCH WAS IN CLOSED POSITION

Look up ODI 11011567 at NHTSA ↗

The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the lives of other motorists. These seems to be a known, recurring issue in many Keystone/Alpine 5th wheel campers around this model year.…

Look up ODI 11580875 at NHTSA ↗

My husband and I purchased a 2021 alpine Keystone 3712 KB fifth wheel on June 2, 2021 around the end of Aug 2021. We left to Oregon for our vacation. Around the first part of September 2021 our trailer started showing signs of issues. We put it in the camper world in Eugene OR and found out that it had front structural damage where they tore out all the the foam off the front goose neck & replaced it with tongue in groove wood. In November 2021 we were finally able to bring the trailer back to Utah. On our way home. We blew two driver side tire…

Look up ODI 11544186 at NHTSA ↗

I have the Insignia 4 burner stove model NS-RNG24SS9. It is in an Alpine RV by Keystone. I used the oven for the first time ever June 24. The pilot light lit as advertised and baked the biscuits without problems. When I went to shut off the oven, the knob would not turn lower than 250 deg. THE OVEN COULD NOT BE SHUT OFF! I shut off the propane at the bottle and the oven of course turned off. Now I don’t have a stove or hot water. I still have the stove in the RV and it is available for inspection. I believe this could be a safety issue as th…

Look up ODI 11529681 at NHTSA ↗

I WAS TAKING MY FIFTH WHEEL FROM MY HOUSE AND PUTTING IT IN TO STORAGE, ABOUT 4 MILES AWAY. I NOTICED WHEN ARRIVING, MY FIFTH WHEEL CAMPER WAS LEANING TO THE RIGHT. I CHECKED UNDER THE CAMPER AND NOTICED THE RIGHT REAR LEAF SPRING WAS NOT IN THE REAR HANGER BRACKET AND WAS LODGED UP INSIDE THE FRAME. I ALSO NOTICED RUBBING TO THE RIGHT REAR TIRE DUE TO THE SUSPENSION SYSTEM / LEAF SPRING. I USED THE HYDRAULIC LEVELING SYSTEM AND A PRY BAR AND HAMMER TO GET THE LEAF SPRING BACK IN TO THE REAR HANGER BRACKET. I THEN INSTALLED A HIGH TENSION BOLT…

Look up ODI 10953861 at NHTSA ↗

THE TIGHT REAR SHACKLE BOLTS FAILED ON THE LIPPERT AUTO ALIGNMENT SUSPENSION, CAUSING THE TRAILER WHEELS TO BECOME MISALIGNED FORCING THE TRAILER TO FORCE THE SUSPENSION TO TRACK TO THE LEFT. THE SHACKLE BOLTS FAILED TO THE NUTS BECAME LOOSE CAUSING THE SHACKLE PLATES TO FALL OFF THE TRAILER. THE CONDITION WAS DANGEROUS BECAUSE THE TRAILER COULD HAVE FLIPPED WHEN TOWED. I HAD TO HAVE THE TRAILER SUSPENSION REPAIRED. THE SHACKLE BOLTS WERE DETERMINED TO BE UNDERSIZED FOR THE TRAILER AND THE CORES HAD BEEN BORED TO ALLOW GREASE FITTING TO BE INS…

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SHAKLE BOLTS HOLDING THE SPRINGS AND AXELS TO THE FRAME ARE LOOSE AND OR STRIPPED CAUSING THE NUT TO FALL OFF THE SHAKLE BOLT AND THE BOLT EVENTUALLY WORKING ITS WAY OUT OF THE MOUNTING ALLOWING THE AXEL TO SHIFT UNDER THE TRAILER POSSIBLY CAUSING AN CATASTOPHIC ACCIDENT. I WAS INFORMED TO CHECK THE BOLTS FROM AN OWNER OF THE SAME YEAR AND MAKE CAMPER. FORTUNATELY, I FOUND ONE STRIPPED READY TO FALL OFF, AND 4 LOOSE BEFORE MY NEXT TRIP. UNFORTUNATELY HE LOST ONE OF THE BOLTS AND HIS AXEL COCKED SIDEWAYS AND WORE OUT HIS REAR SET OF TIRES. …

Look up ODI 11130968 at NHTSA ↗

Stress Crack under Kitchen slideout. Dealer told me this is common. I disagree

Look up ODI 11585717 at NHTSA ↗

UNKNOWN The frame and wall of the RV seem to be separating. This is called frame flex in the industry. We are having the RV inspected to be sure. If this is confirmed it could put the passengers and others on the highway at risk. There were no warnings with the exception of physical seeing the damage before a professional inspection was done.

Look up ODI 11728556 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE CONTACT DISCONNECTED THE MICROWAVE TO PREVENT THE POSSIBILITY OF A FIRE. THE MANUFACTURER STATED THAT THE UNIT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: …

Look up ODI 10638847 at NHTSA ↗

SHORTLY AFTER PICKING UP OUR NEW RV , WE NOTICED THE TWO CENTER SLIDEOUTS WOULD CREEP OUT WHILE TOWING RV ON HIGHWAY. WE HAVE NOTIFIED KEYSTONE OF THIS PROB AND HAVE HAD THE RV IN THE SHOP 2 TIMES AND WAS TOLD IT WAS A HYDRAULIC LEAK , AND STILL TO THIS DAY IT IS STILL THE SAME PROBLEM, SLIDEOUT ARE COMING OUT GOING DOWN HIGHWAY. I AM TAKING THE RV BACK IN AGAIN TO ANOTHER REPAIR SHOP. THIS IS A HIGHWAY HAZARD WHILE THE VEHICLE IS IN MOTION ON ANY ROAD OR HIGHWAY SLIDEOUT OUT COULD HIT ANYTHING IN ITS PATH. NOW AS WE TRAVEL WE HAVE TO STOP EVE…

Look up ODI 11057236 at NHTSA ↗

The contact owns a 2021 Keystone Keystone RV. The contact received notification of NHTSA Campaign Number: 22V726000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11548007 at NHTSA ↗

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and …

Look up ODI 11570344 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 KEYSTONE ALPINE TRAILER. WHILE DRIVING APPROXIMATELY 55 MPH, THE ROOF BEGAN TO DETACH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A MANUFACTURER DEFECT DUE TO THE FACT THAT THERE WAS NOT ENOUGH ADHESIVE ON THE VEHICLE TO KEEP THE ROOF ATTACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/16*LJ THE CONSUMER STATED WHILE DRIVING DOWN THE HIGHWAY, THE ROOF STARTED FLAPPING . IT WAS DETERMINED IT…

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TL* THE CONTACT OWNS A 2019 KEYSTONE ALPINE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, TWO LEVELING JACKS STARTED DESCENDING FROM THE TRAILER PREVENTING THE TRAILER FROM MOVING. THE CONTACT PULLED OVER TO THE SHOULDER BUT COULD NOT GET THE JACKS TO RETRACT AND STAY IN PLACE. THE TRAILER WAS TOWED TO THE CONTACT'S DESTINATION. THE MANUFACTURER DISPATCHED A MOBILE SERVICE TECHNICIAN WITH REPLACEMENT JACKS BUT THE REMEDY FAILED. THE CONTACT THEN DISCONNECTED THE HYDRAULICS TO THE LEVELING JACKS AND WAS ABLE TO CONTINUE TO DRIVE AFTER …

Look up ODI 11143773 at NHTSA ↗

I AM A RETIRED AIRFORCE AIRCRAFT TECHNICAN.I HAVE A CDL. THEREFORE,I KNOW THE IMPORTANCE OF PROPER VEHICLE MAINTENANCE. THERE HAS ONLY BEEN 2 TRIPS(PGH.PA. & DALLAS,TEX.)ON THIS RV SINCE PURCHASED.ON THE DAY IN QUESTION,I CHECKED AIR PRESSURE OF ALL TIRES(TOW VEHICLE & RV).I WAS ON I-20 EASTBOUND ABOUT 65 MI. FROM DALLAS,TEXAS WHEN,I HEARD A LOUD BANG.THE RVPASSENGER SIDE FRONT TIRE BLEW OUT.IN ADDITION TO THE BLOWN TIRE,DAMAGE WAS DONE TO SLIDE OUT.I HAD NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE 5TH WHEEL I WAS TOWING.I HAD NOT RUN…

Look up ODI 10559825 at NHTSA ↗