2014 Keystone BULLET: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
5 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2014 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Structure:Body is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 2 |
| Electrical System | 1 |
| Suspension | 1 |
| Unknown Or Other | 1 |
Structure:Body: 2; Electrical System: 1; Suspension: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2017 | 3 |
2015: 1; 2017: 3
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10732833 · 2015-07-08 (July 8, 2015)
THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED WAS ON 7/5/2015. WHEN WE RETURNED HOME FROM OUR TRIP WHILE WASHING THE CAMPER WE NOTICED THE AXLE SPRING SHACKLE WAS HANGING DOWN. UPON INSPECTION WE REALIZED THAT THE BOLT WAS MISSING AND AT SOME POINT MUST HAVE SNAPPED OFF THE VEHICLE WHILE WE WER…
Owner-reported narrative. Look up ODI 10732833 at NHTSA ↗
Owner report 10981437 · 2017-04-29 (April 29, 2017)
WINDOWS WERE MANUFACTURED IN MEXICO. WINDOWS DO NOT FIT AND IMPROPERLY INSTALLED.CLAIM WAS MADE AND AND DENIED WITHIN WARRANTY PERIOD. KEYSTONE AFTER WARRANTY WAS OUT CHANGED COMPLAINT TO ANOTHER CAUSE WITHOUT INSPECTION AND DENIED AGAIN AS OUT OF WARRANTY. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.
Owner-reported narrative. Look up ODI 10981437 at NHTSA ↗
Owner report 11001967 · 2017-06-28 (June 28, 2017)
TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET 284RLS TRAVEL TRAILER 28FT. THE CONTACT STATED THAT THE VEHICLE'S LIGHT SWITCHES BECAME INOPERABLE. UPON EXPECTING THE CEILING LIGHTS, THE CONTACT NOTICED THAT THE LIGHT SWITCHES HAD MELTED AND BURNED. THE CONTACT ALSO STATED THAT THE SOCKETS WERE BURNED. THE CONTACT STATED THAT THE SWITCHES WERE MOUNTED TO THE EXTERIOR OF THE WOODEN CABINETS AND WAS CONCERNED OF GREATER HEAT DISSIPATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED…
Owner-reported narrative. Look up ODI 11001967 at NHTSA ↗
Owner report 11019368 · 2017-08-24 (August 24, 2017)
TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET. THE CONTACT STATED THAT WATER ENTERED THE REAR PANEL OF THE TRAILER. UPON INSPECTION, THE CONTACT FOUND THAT THE ALUMINUM MOLDING HEATED AND CAUSED THE REAR PANEL TO WARP. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT INADEQUATE MATERIAL WAS USED, WHICH CAUSED THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.
Owner-reported narrative. 1,500 miles reported. Look up ODI 11019368 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V155000 · Equipment
Reported: 2013-04-23 (April 23, 2013)
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
NHTSA campaign record ↗14V120000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2014-03-12 (March 12, 2014)
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Consequence: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
NHTSA campaign record ↗14V146000 · Suspension:Rear:Springs:Leaf Spring Assembly:Hanger/Bracket
Reported: 2014-03-27 (March 27, 2014)
Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Consequence: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
NHTSA campaign record ↗16V600000 · Equipment:Appliance:Air Conditioner
Reported: 2016-08-15 (August 15, 2016)
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Structure:Body | 0UnavailableNo examples available for this selection. | 150.0%ODI 10281519 · 2,000 miTL*THE CONTACT OWNS A 2010 TRAIL MANOR ELKMONT TRAILER. THE CONTACT NOTICED THAT WHENEVER IT RAINS HEAVILY THAT THE OUTSIDE VENTS FOR THE REFRIGERATOR AND FREEZER BECOME WET WHICH LEADS TO THE ELECTRICAL CORDS OF THE EQUIPMENT TO BECOME WET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE TRAILER HAD A PREVIOUS LEAK PROBLEM. THE CURRENT AND FAILURE MILEAGE WAS AT 2000. BML | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 250.0%ODI 10981437WINDOWS WERE MANUFACTURED IN MEXICO. WINDOWS DO NOT FIT AND IMPROPERLY INSTALLED.CLAIM WAS MADE AND AND DENIED WITHIN WARRANTY PERIOD. KEYSTONE AFTER WARRANTY WAS OUT CHANGED COMPLAINT TO ANOTHER CAUSE WITHOUT INSPECTION AND DENIED AGAIN AS OUT OF WARRANTY. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. | 00.0%No examples available for this selection. | 133.3%ODI 11383319TL* THE CONTACT OWNS A 2016 KEYSTONE BULLET. THE CONTACT STATED THAT THE FLOORBOARDS WERE ROTTING DUE TO WATER DAMAGE. THE CONTACT CALLED TERRYTOWN RV SUPERSTORE (7145 DIVISION AVE S, GRAND RAPIDS, MI 49548; [phone removed]) AND NOTIFIED THE DEALER OF THE FAILURE. THE RV HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11343662TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 10732833THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED WAS ON 7/5/2015. WHEN WE RETURNED HOME FROM OUR TRIP WHILE WASHING THE CAMPER WE NOTICED THE AXLE SPRING SHACKLE WAS HANGING DOWN. UPON INSPECTION WE REALIZED THAT THE BOLT WAS MISSING AND AT SOME POINT MUST HAVE SNAPPED OFF THE VEHICLE WHILE WE WER… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 250.0%ODI 11006198 · 1,000 miTL* THE CONTACT OWNS A 2017 KEYSTONE BULLET TRAVEL TRAILER. WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE TRAILER BECAME EXTREMELY UNSTABLE AND SWAYED AND ROCKED BACK AND FORTH. THE TRAILER WAS TAKEN TO THE DEALER (CAMPING WORLD OF NEW PORT RICHIE IN HOLIDAY, FLORIDA). THE HITCH AND TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 1,000. | 150.0%ODI 11191484 · 1,000 miREPORT FROM MERRILL AUTOMOTIVE INSPECTION. HTTPS://2UN.ME/QRJ5AQ6Z TRAVEL TRAILER UNDER MOUNTS HAVE BROKEN OFF AT THE POINTS WHERE THE SUSPENSION FIXES TO THE FRAME. CONSTRUCTION MATERIALS UNUSED IN THE SUSPENSION SYSTEM APPEAR TO BE TOO LITE FOR THE NORMAL LOAD OF THE TRAILER. THE AXELS ARE ALSO BENT AND OUT ALIGNMENT. THE EXACT TIMING OF WHEN THE UNDER MOUNTS FAILED IS UNKNOW, IT IS ASSUMED THAT THE UNIT WAS IN MOTION DURING THE FAILURES. . ALIGNMENT ISSUES WERE FIRST DISCOVERED IN JULY OF 2018, BUT DID NOT UNDERSTAND THE EXTEN… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11697465 · 5,000 miThe contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger’s side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 10732833THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED WAS ON 7/5/2015. WHEN WE RETURNED HOME FROM OUR TRIP WHILE WASHING THE CAMPER WE NOTICED THE AXLE SPRING SHACKLE WAS HANGING DOWN. UPON INSPECTION WE REALIZED THAT THE BOLT WAS MISSING AND AT SOME POINT MUST HAVE SNAPPED OFF THE VEHICLE WHILE WE WER… | 00.0%No examples available for this selection. | 133.3%ODI 10983543 · 1,500 miFLOOR IS BUCKLING, COULD LEAD TO FOOT GOING THROUGH FLOOR. | 125.0%ODI 11091828CPSC:WE PURCHASED A NEW 2017 KEYSTONE BULLET TRAVEL TRAILER IN SEPTEMBER 2017. WE HAVE TWO DOORS ON OUR TRAILER AND HAVE HAD PROBLEMS WITH THE ENTRY DOOR LOCKS LOCKING WHEN THE LATCH IS IN THE UNLOCK POSITION. THE FIC LOCKS HAVE BOTH LOCKED WHEN THE DOOR WAS JUST CLOSED. THE LAST TIME LEAVING MY DOG ON THE INSIDE AND I WAS LEFT IN 38 DEGREE WEATHER(IN MY PJ'S AND A LIGHT JACKET AND MY CELL PHONE ON THE INSIDE WITH MY DOG) FOR OVER 4 HOURS BEFORE FINDING ANOTHER OWNER OF A KEYSTONE TRAVEL TRAILER WHO WAS GRACIOUS ENOUGH IN ALLOWING US TO TR… | 150.0%ODI 11191484 · 1,000 miREPORT FROM MERRILL AUTOMOTIVE INSPECTION. HTTPS://2UN.ME/QRJ5AQ6Z TRAVEL TRAILER UNDER MOUNTS HAVE BROKEN OFF AT THE POINTS WHERE THE SUSPENSION FIXES TO THE FRAME. CONSTRUCTION MATERIALS UNUSED IN THE SUSPENSION SYSTEM APPEAR TO BE TOO LITE FOR THE NORMAL LOAD OF THE TRAILER. THE AXELS ARE ALSO BENT AND OUT ALIGNMENT. THE EXACT TIMING OF WHEN THE UNDER MOUNTS FAILED IS UNKNOW, IT IS ASSUMED THAT THE UNIT WAS IN MOTION DURING THE FAILURES. . ALIGNMENT ISSUES WERE FIRST DISCOVERED IN JULY OF 2018, BUT DID NOT UNDERSTAND THE EXTEN… | 150.0%ODI 11457741My 2019 Keystone Travel Trailer has a Safety Recall 21V-708 regarding defective Winn-Tec Model 6020 dual stage propane regulators. The recall is due to the regulators may elevate the propane pressure to the appliances and cause a fire. My 2019 Keystone Travel Trailer was manufactured in 2018 with a Winn-Tec Model 6020 dual stage propane regulator manufactured in 2017. The Safety Recall 21V-708 from Keystone RV Company letter states they will only replace the regulator if the regulator was manufactured in 2018-2021. I have talked to Keystone… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10903773 · 12,000 miI EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKES. THE AXLES AND BRAKES ARE MANUFACTURED BY DEXTER AXLES. DEXTERS SERVICE MANUAL SPECIFICALLY RECOMMENDS THAT A TRAILER UNDER 30 FEET WITH FOUR BRAKES… | 125.0%ODI 11001967TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET 284RLS TRAVEL TRAILER 28FT. THE CONTACT STATED THAT THE VEHICLE'S LIGHT SWITCHES BECAME INOPERABLE. UPON EXPECTING THE CEILING LIGHTS, THE CONTACT NOTICED THAT THE LIGHT SWITCHES HAD MELTED AND BURNED. THE CONTACT ALSO STATED THAT THE SOCKETS WERE BURNED. THE CONTACT STATED THAT THE SWITCHES WERE MOUNTED TO THE EXTERIOR OF THE WOODEN CABINETS AND WAS CONCERNED OF GREATER HEAT DISSIPATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED… | 00.0%No examples available for this selection. | 133.3%ODI 11099672KEYSTONE BULLET TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-600. *LD THE CONSUMER WAS UNABLE TO GET IN CONTACT WITH A DEALER TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED ANOTHER DEALER, THAT ALSO DID NOT RETURN THE CONSUMER'S PHONE CALL. *JS | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11343662TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10903773 · 12,000 miI EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKES. THE AXLES AND BRAKES ARE MANUFACTURED BY DEXTER AXLES. DEXTERS SERVICE MANUAL SPECIFICALLY RECOMMENDS THAT A TRAILER UNDER 30 FEET WITH FOUR BRAKES… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 266.7%ODI 114853872021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Latches/Locks/Linkages | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10871533TL* THE CONTACT OWNS A 2015 KEYSTONE BULLET. THE CONTACT STATED THAT THE RV DOOR WAS LOCKED; HOWEVER, THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE CONTACT STATED THAT THE DEADBOLT SEIZED IN THE LOCK POSITION. THE RV WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13E039000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS A TOW-BEHIND. THERE WAS NO FAILURE MILEAGE ASSOCIATED WITH THE RV. | 00.0%No examples available for this selection. | 125.0%ODI 11091828CPSC:WE PURCHASED A NEW 2017 KEYSTONE BULLET TRAVEL TRAILER IN SEPTEMBER 2017. WE HAVE TWO DOORS ON OUR TRAILER AND HAVE HAD PROBLEMS WITH THE ENTRY DOOR LOCKS LOCKING WHEN THE LATCH IS IN THE UNLOCK POSITION. THE FIC LOCKS HAVE BOTH LOCKED WHEN THE DOOR WAS JUST CLOSED. THE LAST TIME LEAVING MY DOG ON THE INSIDE AND I WAS LEFT IN 38 DEGREE WEATHER(IN MY PJ'S AND A LIGHT JACKET AND MY CELL PHONE ON THE INSIDE WITH MY DOG) FOR OVER 4 HOURS BEFORE FINDING ANOTHER OWNER OF A KEYSTONE TRAVEL TRAILER WHO WAS GRACIOUS ENOUGH IN ALLOWING US TO TR… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Webbing/Cable | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11457295The contact owns a 2019 Keystone Bullet Premier equipped with Winntec model 6020 two-stage propane regulator. The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that his propane regulator was not affected by the recall as it was manufactured i… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10732105CPSC: X1530922A. KEYSTONE BULLET. CONSUMER STATED WHEN COOKING INSIDE THE TRAILER, THE RANGE HOOD CAUSES THE SMOKE ALARM TO GO OFF, DUE TO FUMES AND ODORS BECOME AIRBORNE IN THE CABIN. *SS UPDATED 10/07/15*LJ UPDATED 11/07/2017*CN | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Structure:Body | Too few reports for a range | 1,500 mi | 1 (sparse) | ODI 11019368 · 1,500 miTL* THE CONTACT OWNS A 2014 KEYSTONE BULLET. THE CONTACT STATED THAT WATER ENTERED THE REAR PANEL OF THE TRAILER. UPON INSPECTION, THE CONTACT FOUND THAT THE ALUMINUM MOLDING HEATED AND CAUSED THE REAR PANEL TO WARP. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT INADEQUATE MATERIAL WAS USED, WHICH CAUSED THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Structure:Body | Electrical System | Suspension | Unknown Or Other |
|---|---|---|---|---|
| Structure:Body | — | 0 | 0 | 0 |
| Electrical System | 0 | — | 0 | 0 |
| Suspension | 0 | 0 | — | 1ODI 10732833THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED WAS ON 7/5/2015. WHEN WE RETURNED HOME FROM OUR TRIP WHILE WASHING THE CAMPER WE NOTICED THE AXLE SPRING SHACKLE WAS HANGING DOWN. UPON INSPECTION WE REALIZED THAT THE BOLT WAS MISSING AND AT SOME POINT MUST HAVE SNAPPED OFF THE VEHICLE WHILE WE WER… |
| Unknown Or Other | 0 | 0 | 1ODI 10732833THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED WAS ON 7/5/2015. WHEN WE RETURNED HOME FROM OUR TRIP WHILE WASHING THE CAMPER WE NOTICED THE AXLE SPRING SHACKLE WAS HANGING DOWN. UPON INSPECTION WE REALIZED THAT THE BOLT WAS MISSING AND AT SOME POINT MUST HAVE SNAPPED OFF THE VEHICLE WHILE WE WER… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.