2021 Keystone CROSSROADS REDWOOD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 1 |
| Suspension | 1 |
Structure: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
2021: 1
Pattern summary
Structure leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11440893 · 2021-11-18 (November 18, 2021)
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has mere…
Owner-reported narrative. Look up ODI 11440893 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V015000 · Suspension:Front:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle | Suspension:Rear:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle
Reported: 2021-01-20 (January 20, 2021)
Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
Consequence: If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-03.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2021 | 2022 |
|---|---|---|
| Suspension | 1100.0%ODI 11440893The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has mere… | 1100.0%ODI 11663146The contact owns a 2022 Keystone Dutchman Redwood RV. The contact stated that while driving at slow speeds in stop-and-go traffic, there was an abnormally loud sound coming from the rear of the RV. The contact pulled over to the side of the road and inspected the fifth wheel and became aware that the rear axle had detached. A mobile mechanic was contacted and repaired the RV, allowing the contact to continue driving. The RV was taken to a dealer where it was diagnosed and determined that the U-bolts had failed. The RV was repaired. The contact … |
| Structure | 1100.0%ODI 11440893The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has mere… | 00.0%No examples available for this selection. |
| Suspension:Multiple Axle | 00.0%No examples available for this selection. | 1100.0%ODI 11663146The contact owns a 2022 Keystone Dutchman Redwood RV. The contact stated that while driving at slow speeds in stop-and-go traffic, there was an abnormally loud sound coming from the rear of the RV. The contact pulled over to the side of the road and inspected the fifth wheel and became aware that the rear axle had detached. A mobile mechanic was contacted and repaired the RV, allowing the contact to continue driving. The RV was taken to a dealer where it was diagnosed and determined that the U-bolts had failed. The RV was repaired. The contact … |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2022: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2021 | 0 | 0 | 1 |
| 2022 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Structure | Suspension |
|---|---|---|
| Structure | — | 1ODI 11440893The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has mere… |
| Suspension | 1ODI 11440893The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has mere… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.