2006 Keystone NRG: complaints, problems and recalls

Reported: 2006-02-16 (February 16, 2006)

ON CERTAIN TRAVEL TRAILERS BUILT WITH MANUAL PULL-DOWN BUNK BEDS, THE BEDS MAY NOT BE PROPERLY SECURED AND COULD COLLAPSE.

Consequence: THE BED PLATFORM COULD COLLAPSE WHEN A PERSON IS ON IT POSSIBLY CAUSING PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL ADDITIONAL SCREWS FROM THE BED PLATFORM INTO THE CLOTH COVER RAIL AND IN THE GUIDE CHANNEL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 1, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.

Reported: 2006-06-06 (June 6, 2006)

ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A 9 VOLT BATTERY OPERATED CARBON MONOXIDE (CO) DETECTOR, IF THE BATTERY IN THE DETECTOR GOES DEAD OR IS REMOVED, THE DETECTOR WILL NOT FUNCTION AND THEREFORE CAN NOT WARN THE OCCUPANTS IF CO REACHES A HARMFUL LEVEL.

Consequence: IF CO REACHES A HARMFUL LEVEL, SERIOUS ILLNESS OR DEATH COULD RESULT TO THE OCCUPANTS.

Remedy: DEALERS WILL INSTALL A HARD WIRED 12 VOLT CO DETECTORS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 5, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.