U.S. public vehicle records

2016 Keystone PASSPORT: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2016 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V207000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2015-04-07 (April 7, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

NHTSA campaign record ↗

16V291000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2016-05-11 (May 11, 2016)

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.

Consequence: If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.

NHTSA campaign record ↗

16V600000 · Equipment:Appliance:Air Conditioner

Reported: 2016-08-15 (August 15, 2016)

Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

NHTSA campaign record ↗

17V755000 · Equipment

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-09-30.

UnavailableUsable mileage0 / 0 records

UnavailableValid incident date0 / 0 records

UnavailableValid filing date0 / 0 records

UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022
Unknown Or Other	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11104871 · 5,000 mi WHEEL BEARING ON FRONT AXLE WENT OUT WHILE DRIVING ON FREEWAY. I25 IN COLORADO. Look up ODI 11104871 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11121596 MANUFACTURER CERTIFIES COMPLIANCE WITH STANDARD FOR RECREATIONAL VEHICLES NFPA 1192. RV DOES NOT MEET NFPA 1192. MANUFACTURER HAS BEEN MADE AWARE OF THIS AND REFUSES TO CORRECT IT. RV LACKS ADEQUATE FIRE ESCAPE WINDOWS IN VIOLATION OF NFPA 6.2.1 Look up ODI 11121596 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Equipment:Recreational Vehicle/Trailer	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11486637 Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware to transport RV safely to an RV repair shop. They replaced all LAGS with rivets to ensure safety. Look up ODI 11486637 at NHTSA ↗	0Unavailable No examples available for this selection.	150.0% ODI 11668672 What component or system failed or malfunctioned, and is it available for inspection upon request? The bolts attaching the lower cable pulleys for the living room slide shear off. The damaged components are still in the wall of my camper. How was your safety or the safety of others put at risk? If they had broken going down the road during the next right hand turn the slide could come out unexpectedly causing collision or roll over of the travel trailer. Has the problem been reproduced or confirmed by a dealer or independent service center? T… Look up ODI 11668672 at NHTSA ↗
Service Brakes	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11033369 · 200 mi THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET. THE BRAKE CONTROL BOX WAS READING SHORT CIRCUIT AND EVENTUALLY WENT TO AN OVERLOADED CONDITION AND STOPPED APPLYING THE BRAKES ALTOGETHER. Look up ODI 11033369 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11461086 There are 4 bolts that hold the backing plate to the axle. All 4 were missing from one of the wheels. The brakes of that wheel were over heating to the point of billowing out smoke. We called the dealer and the tech thought a stuck brake. Told me how to cut the wires for just that wheel. Trailer was dropped off at the dealer for repair and is available to view. I also took two photos. I feel as though there was a risk of our wheel falling off, potentially causing us to roll the trailer or the wheel hitting someone else. Look up ODI 11461086 at NHTSA ↗
Electrical System:Wiring	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 10405486 TL* THE CONTACT OWNS A 2010 KEYSTONE PASSPORT RV. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THERE WAS EXCESS CABLING DRAGGING ON THE ROAD. THERE WAS AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE CONTACT STATED THAT THE RV ITSELF BEGAN TO DRAG. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS UNAVAILABLE. Look up ODI 10405486 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Exterior Lighting	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Interior Lighting	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 10407477 · 980 mi TLTHE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST WITH REPAIRING THE FAILURE. THE FAILURE MILEAGE WAS 980 AND THE CURRENT MILEAGE WAS 1,000. UPDATED 07/26/11 BF THE CONSUMER STATED THE FAULTY CICRUIT WAS DISCONNECTED AND ROUTED I… Look up ODI 10407477 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Latches/Locks/Linkages	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 10639631 THERE WAS A SAFETY RECALL ON THE DEADBOLT LOCK CYLINDER. I WENT ON LINE AND FILLED OUT THE FORM TO GET THE REPLACEMENT. IT WAS SUPPOSE TO BE DELIVERED IN 10-12 BUSINESS DAYS. WHEN IT DID NOT ARRIVE, I CALLED FASTEC INDUSTRIAL. THEY SAID THEY WERE EXPERIENCING EXTREMELY HIGH VOLUMES OF REQUESTS DUE TO THE RECALL, SO IT WAS TAKING LONGER THAN NORMAL. I WAITING A FEW MONTHS AND CALLED BACK. THEY SAID THEY WERE JUST GETTING TO THE FEBRUARY REQUESTS (WHICH WOULD BE MINE). SO I AM STILL CONTINUING TO WAIT. NOW IT HAS BEEN A LITTLE OVER 7 MONTHS! I AM… Look up ODI 10639631 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11668672 What component or system failed or malfunctioned, and is it available for inspection upon request? The bolts attaching the lower cable pulleys for the living room slide shear off. The damaged components are still in the wall of my camper. How was your safety or the safety of others put at risk? If they had broken going down the road during the next right hand turn the slide could come out unexpectedly causing collision or roll over of the travel trailer. Has the problem been reproduced or confirmed by a dealer or independent service center? T… Look up ODI 11668672 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 0 complaints · 2022: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	0	0	0
2022	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	0	0	0
2022	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.