2020 Kia CADENZA: complaints, problems and recalls

ON SATURDAY - NOVEMBER 22, 2014 AROUND 6:30 PM THE CAR ENGINE STOPPED AND CAR ROLLED FOR FEW FEET AND STOPPED IN THE MIDDLE OF THE STREET. ALSO STEERING JAMMED AND DIDN'T MOVE. IT WAS STOPPED AND DIDN'T START BACK ON AND STEERING BECAME VERY HARD TO CRANK IT. THE BATTERY WAS RUNNING FINE. DUE TO ELECTRICAL AND/OR MECHANICAL FAILURE WE WERE EXPOSED TO THE UNSAFE ENVIRONMENT. FORTUNATELY, WE WERE NOT ON THE BUSY STREET/FREEWAY OTHERWISE IT COULD HAVE BEEN ENDED UP IN MAJOR SAFETY INCIDENT. WHEN THIS HAPPENED, WE COULDN'T MANEUVER THE STEERING RES…

Look up ODI 10663249 at NHTSA ↗

UPON PRESSING ENGINE PUSH BUTTON START A STRONG ODOR OF GASOLINE FILLED THE CABIN COMPARTMENT DURING IDLING WHILE THE CAR WAS IN PARK. THE ENGINE STARTED AS NORMAL WITH NO INDICATION OF MALFUNCTION. AS CAR WAS PUT INTO DRIVE AND DRIVEN A SHORT DISTANCE LESS THAN 500 FEET FROM MY STARTING POINT THE GASOLINE ODOR WAS OVERPOWERING IN THE CABIN COMPARTMENT AND THE CAR WAS UNABLE TO CLIMB A SMALL INCLINE IN THE ROAD AND THE ENGINE WAS NOT ABLE TO PROVIDE SPEED OVER 5 MPH. I WAS ABLE TO TURN THE CAR AROUND AND RETURN HOME. THE CAR WAS THEN DRIPPING G…

Look up ODI 10661857 at NHTSA ↗

THE CONTACT OWNS A 2016 KIA CADENZA. THE CONTACT STATED UPON STARTING THE VEHICLE, A LOUD RATTLING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND DIAGNOSED HOWEVER, THE MECHANIC STATED THERE WAS NOTHING TO REPAIR OR REPLACE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,674.

Look up ODI 11417823 at NHTSA ↗

OUTSIDE AIR TEMP SENSOR HAS DEFECT. IT READS 32 DEGREES F. WHEN TEMPS ARE OVER 80 F OUTSIDE. WON'T ALLOW AUTO AIR CONDITIONING TO WORK. THE ENGINE EMISSION CONTROL WARNING LIGHT COMES ON AND STAYS ON. HAVE HAD IN THE DEALERSHIP 3 TIMES AND THEY KEEP TELLING ME MY GAS CAP IS NOT SEALING. IT'S RESET AND IT COMES BACK ON AGAIN.

Look up ODI 11110901 at NHTSA ↗

I PURCHASED A NEW 2018 KIA CADENZA WITH 11 MILES ON IT. I HAVE HAD THE CAR LESS THAN A YEAR AND IT RANDOMLY STALLS WHILE IN DRIVE MODE IN MOTION AND SOMETIMES WHILE SITTING IDLE. IT HAS STALLED ON THE FREEWAY, NEIGHBORHOOD STREETS, DRIVE-WAY AND ON FEEDER ROADS. THE CAR HAS BEEN IN AND OUT OF THE DEALERSHIP AT LEAST 5 TIMES. KIA MOTORS CANNOT FIGURE OUT WHAT'S WRONG WITH THE VEHICLE. THEY PLACED A TRACKER IN THE VEHICLE AND DETERMINED THE CRANK SENSOR WAS MALFUNCTIONING. THEY REPLACED THE CRANK SENSOR, I PICKED THE VEHICLE UP AND LESS THAN 24 H…

Look up ODI 11208151 at NHTSA ↗

The contact owns a 2019 Kia Cadenza. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, upon starting the vehicle later, the contact noticed that there was an abnormal ticking sound coming from under the hood. The vehicle was taken to AutoZone, where the contact was informed that the diagnostic trouble code was associated with a tire sensor failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. …

Look up ODI 11742797 at NHTSA ↗

THE "SMART KEY" FOR THIS VEHICLE IS A NEW DESIGN, RELEASED FOR THE 2013 KDM KIA K7, AND HAS A RELEASE BUTTON WHERE THE PLASTIC KEY/REMOTE PART MAY BE REMOVED TO EXPOSE A METAL CENTER-CUT KEY THAT CAN BE USED ON THE DRIVER'S DOOR, TRUNK, OR GLOVE COMPARTMENT. THE RELEASE WILL DETACH THE KEY WELL BEFORE THE BUTTON IS FLUSH WITH THE PLASTIC BODY, ALLOWING MANY DIFFERENT NORMAL MOTIONS TO RELEASE THE KEY. ON MANY OCCASIONS, JUST REGULAR MOVEMENT HAS RELEASED THE KEY AND IT HAS FALLEN OFF IN MY POCKET. ON ONE OCCASION, THE SMART KEY CAME OFF AS I RE…

Look up ODI 10560512 at NHTSA ↗

TL* THE CONTACT OWNED A 2015 KIA CADENZA. WHILE THE VEHICLE WAS BEING OPERATED, THE FRONT SEAT PASSENGER NOTICED SMOKE AND A BURNING ODOR COMING FROM THE AIR VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED BEFORE THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMAT…

Look up ODI 10877062 at NHTSA ↗

I am submitting this complaint regarding a 2016 Kia Cadenza (VIN: [XXX] ) and Kia’s repeated failure to properly diagnose or repair a serious overheating/safety defect despite this being a well-documented and known issue affecting these engines. Vehicle and Service Information •Vehicle: 2016 Kia Cadenza (VIN: [XXX] ) •Mileage: ~129,608 •Dealer Involved: Central Kia of Plano (Plano, TX) •Repair Order #: [XXX] •Dates: [XXX] Issues 1.Overheating / Known Engine Defect •My vehicle overheats, especially with the A/C on or at idle. •Kia has already …

Look up ODI 11684923 at NHTSA ↗

OUTSIDE AIR TEMP SENSOR HAS DEFECT. IT READS 32 DEGREES F. WHEN TEMPS ARE OVER 80 F OUTSIDE. WON'T ALLOW AUTO AIR CONDITIONING TO WORK. THE ENGINE EMISSION CONTROL WARNING LIGHT COMES ON AND STAYS ON. HAVE HAD IN THE DEALERSHIP 3 TIMES AND THEY KEEP TELLING ME MY GAS CAP IS NOT SEALING. IT'S RESET AND IT COMES BACK ON AGAIN.

Look up ODI 11110901 at NHTSA ↗

ENGINE WAS MAKING A NOISE AND FOWL ODOR FROM VENTS TOOK TO KIA DEALER AFTER A WK THEY DIDN'T KNOW THE PROBLEM SAID IT WAS SAFE TO DRIVE BACK TO LAS VEGAS FROM CALIF ONCE WE ARRIVED WE CALLED LOCAL DEALER THEY REPLACED ENGINE SO THEY SAID. THEN 2 WKS LATER WE GET IT BACK I BEGAN HAVING SITE THROAT COUGH AND SEVERE HEADACHES AND LATER TOLD MY HUSBAND I THOUGHT IT WAS GAS I WAS SMELLING IN THE CAR WE TOOK IT TO THE DEALER THEY LOOKED AT IT AND SAID IT WAS FINE SO WE LEAVE TO CALIF AND THE FOLLOWING DAY I WENT TO START THE CAR AND WE HEARD A LOUD N…

Look up ODI 10778840 at NHTSA ↗

WHILE DRIVING DOWN A STRAIGHT PATH ON AN INTERSTATE AT ROUGHLY 70 MPH, THE SUNROOF OF THE VEHICLE EXPLODED WITH A SOUND LIKE A BOMB GOING OFF. THE DEALER IS CLAIMING THE EXPLOSION WAS CAUSED BY A DIMPLE IN THE ROOF OF THE CAR CAUSED BY A ROCK OR AN OBJECT THAT HIT THE CAR AT SOME POINT. HOWEVER, THE DEALERSHIP - AND ONLINE RESEARCH - SHOWS THAT THERE HAVE BEEN MULTIPLE INSTANCES OF SUNROOFS EXPLODING IN THIS MAKE/MODEL/YEAR OF KIAS BUT NO RECALL HAS BEEN REGISTERED AS YET.

Look up ODI 10839935 at NHTSA ↗

While driving down the highway, I heard a loud boom and my sunroof exploded sending glass everywhere all through the car with my kids in the backseat. Driving straight on the highway at 60 miles per hour and nothing to hit the glass, Something is definitely wrong with the pano sunroof on these cars.

Look up ODI 11649124 at NHTSA ↗

PULLING INTO A PARKING SPACE IN A PARKING LOT HAD MY FOOT ON THE BRAKE TO STOP WHEN THE CAR SUDDENLY SURGED FORWARD RAPIDLY. FOOT WAS NOT ON THE ACCELERATOR WHEN THIS OCCURRED.

Look up ODI 11252659 at NHTSA ↗

WE BECAME MORE CONCERNED AFTER SEEING A REPORT ABOUT FIRES INVOLVING KIAS THIS MORNING. OUR NEW 2018 KIA CADENZA HAD ABOUT 1,750 MILES ON THE ODOMETER ON OCTOBER 11, 2018, WHEN THE FOLLOWING OCCURRED: WE WERE ON A CITY STREET, STOPPED AT A STOP LIGHT, WHEN WE SAW SOME SMALL, LIGHT STRANDS OF SMOKE THAT SEEMED TO BE RISING JUST OUTSIDE THE RIGHT, FRONT FENDER. WE PULLED INTO A NEARBY PARKING LOT & CHECKED UNDER THE HOOD. THERE WAS A SMELL. IT SEEMED LIKE SOMETHING HOT OR SCORCHED (RUBBER OR OIL RELATED??), BUT NO SMOKE OR LEAKS WERE NOTICEABL…

Look up ODI 11140136 at NHTSA ↗

I picked up my Cadenza from the repair shop. They were repairing the sunroof controls because the sunroof was not operating properly. I was 24 miles away from the shop headed home from Temple, TX to Waxahachie, TX on [XXX]. It sounded like a shotgun was fired right above my head and scared me. I am surprised I didn't crash. I pulled over and the sunroof had a 2 foot hole in it. The shade was in the shut position so no glass made into the cab. No rock or any debris hit the vehicle. My mom was driving behind me and she said she saw a huge chunk o…

Look up ODI 11744719 at NHTSA ↗

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11555977 at NHTSA ↗

The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11557740 at NHTSA ↗

The contact owns a 2016 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11561041 at NHTSA ↗

The contact owns a 2017 Kia Cadenza. The contact received notification of NHTSA campaign number 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11418007 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 KIA CADENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AIRPORT KIA NAPLES (3325 WESTVIEW DR, NAPLES, FL 34104) WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE UNTIL AUGUST 8, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT TO GET…

Look up ODI 11416147 at NHTSA ↗

ON SATURDAY - NOVEMBER 22, 2014 AROUND 6:30 PM THE CAR ENGINE STOPPED AND CAR ROLLED FOR FEW FEET AND STOPPED IN THE MIDDLE OF THE STREET. ALSO STEERING JAMMED AND DIDN'T MOVE. IT WAS STOPPED AND DIDN'T START BACK ON AND STEERING BECAME VERY HARD TO CRANK IT. THE BATTERY WAS RUNNING FINE. DUE TO ELECTRICAL AND/OR MECHANICAL FAILURE WE WERE EXPOSED TO THE UNSAFE ENVIRONMENT. FORTUNATELY, WE WERE NOT ON THE BUSY STREET/FREEWAY OTHERWISE IT COULD HAVE BEEN ENDED UP IN MAJOR SAFETY INCIDENT. WHEN THIS HAPPENED, WE COULDN'T MANEUVER THE STEERING RES…

Look up ODI 10663249 at NHTSA ↗

The vehicle steering wheel became hard to turn while driving. This could have caused serious accident and injury. The car also died on me while driving and impossible to turn the steering wheel while the vehicle is in motion. I then noticed a flashing light. This happened all at the same time and without notice. This could have been a major accident and I believe a serious defect as I saw too many KIA and Hyundai vehicles with the same complaints. Can this please be looked into? The vehicle next day refused to start. I paid $209.00 to g…

Look up ODI 11501155 at NHTSA ↗

BOUGHT A LEFT OVER 2017 KIA CADENZA IN JULY OF 18,WITHIN FIRST 10,000 MILES CAR STARTED SOUNDING LIKE A HELICOPTER,TOOK TO THE DEALERSHIP,THEY DROVE IT,THOUGHT MAYBE A WHEEL BEARING,REPLACED THAT,ROTATED TIRES TOLD ME TO DRIVE FOR AWHILE AND SEE IF THAT CHANGED IT,WENT BACK 3 WEEKS LATER SAYING NEED TO ROTATE TIRES THEN WENT BACK AGAIN AT 17500 MILES WITH SAME ISSUE,SERVICE ADVISOR ASKED ME HARSHLY 'WHERE HAVE YOU BEEN DRIVING THIS THING', I TELL ON THE HIGHWAY TO AND FROM WORK AND DAILY DRIVING,HE TELLS ME YOU KNOW YOU CAN TAKE THIS TO ANY OTH…

Look up ODI 11387674 at NHTSA ↗

Hello, I wasn't notified of the recall on my vehicle. The steering wheel is extremely hard to turn and all of the system lights are on.

Look up ODI 11481339 at NHTSA ↗

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11465483 at NHTSA ↗

The contact owns a 2015 Kia Cadenza. The contact stated that while at a stoplight, he became aware that the windshield was not properly secured. The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 22V158000 (Visibility) as a possible solution to the failure. The failure mileage was 52,304.

Look up ODI 11461288 at NHTSA ↗

The contact owns a 2016 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11523845 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 KIA CADENZA. WHILE DRIVING 20 MPH DOWNHILL, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED A FLAT SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED. IN ADDITION, WHILE DRIVING 10 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAI…

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The same engine in these 2015 - 2016 Kia Cadenzas is the same engine present in the Kia Sorentos which have been being investigated for early failure, My kia cadenza stalled at 63 miles per hour on route 73 in new jersey and ever since I've been terrified of it, the dealer (Burlington Kia of South Jersey) told me this is common, and they have stingers and most cars with this same 3.3 engine in for the same failure and it just boggles my mind, I was driving and stalled at 68 while cars are flying by me all because of a known failure? Something t…

Look up ODI 11561800 at NHTSA ↗

BRAKE ISSUE: I HAD AN ACCIDENT DUE TO A BRAKE FAILURE ON THIS CAR. I WAS DRIVING VERY SLOWLY GOING DOWNHILL (SPEEDS 0 TO 10 MPH) IN A LINE OF CARS STOPPING AND GOING, STOPPING AND GOING MANY TIMES. AT FIRST THE BRAKE PEDAL FELT NORMAL AS PRESSURE WAS APPLIED THE CAR SLOWED THEN PETAL RESISTANCE WOULD DROP AND THE CAR WOULD SPEED UP DUE TO THE DOWNHILL GRADE. I APPLIED FOOT PRESSURE TO PETAL AGAIN AND THE SAME THING HAPPENED OVER AND OVER AGAIN. I SLOWLY RAN INTO THE BACK OF THE CAR IN FRONT OF ME. I HIT THE CAR IN FRONT OF ME MANY TIMES AS…

Look up ODI 11105339 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 KIA CADENZA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS IT BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IPS FILTER FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300, AND THE CURRENT MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10595211 at NHTSA ↗

UPON PRESSING ENGINE PUSH BUTTON START A STRONG ODOR OF GASOLINE FILLED THE CABIN COMPARTMENT DURING IDLING WHILE THE CAR WAS IN PARK. THE ENGINE STARTED AS NORMAL WITH NO INDICATION OF MALFUNCTION. AS CAR WAS PUT INTO DRIVE AND DRIVEN A SHORT DISTANCE LESS THAN 500 FEET FROM MY STARTING POINT THE GASOLINE ODOR WAS OVERPOWERING IN THE CABIN COMPARTMENT AND THE CAR WAS UNABLE TO CLIMB A SMALL INCLINE IN THE ROAD AND THE ENGINE WAS NOT ABLE TO PROVIDE SPEED OVER 5 MPH. I WAS ABLE TO TURN THE CAR AROUND AND RETURN HOME. THE CAR WAS THEN DRIPPING G…

Look up ODI 10661857 at NHTSA ↗

SHORTLY AFTER FILLING FUEL TANK A STRONG RAW FUEL ODOR EMANATED FROM THE LEFT SIDE OF THE VEHICLE NEAR THE FUEL DOOR. THE SMELL WAS MOST PRONOUNCED OUTSIDE THE VEHICLE. INITIALLY I THOUGHT SOME FUEL HAD SPILLED, BUT THE SMELL LASTED SEVERAL DAYS UNTIL THE TANK WAS DEPLETED TO 1/2 FULL, AND IMMEDIATELY CAME BACK UPON NEXT FILL UP. NO CEL OR CODES WERE THROWN, AND DRIVABILITY WAS NOT AFFECTED. DEALER SERVICE DEPARTMENT INITIALLY MISDIAGNOSED PROBLEM AS CLOGGED FUEL VENT LINES, BUT ON THE SECOND VISIT THEY APPEAR TO HAVE CORRECTLY IDENTIFIED T…

Look up ODI 11047835 at NHTSA ↗