| Fuel/Propulsion System | 4325.7%ODI 11430639When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is replacing the gas tank at no cost to me. Look up ODI 11430639 at NHTSA ↗ | 3527.6%ODI 11508467On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty Look up ODI 11508467 at NHTSA ↗ | 3936.4%ODI 11574622I was driving on [XXX] Orlando Florida on [xxx] doing approximately 70 miles an hour when a large explosion occurred out and within my car the whole car shook this happened twice within a 5 mile radius. The car was eventually brought to Kia city in Orlando, where they determined that the fuel system had failed . the valve had failed, and the fuel system tank and fuel pump had swelled and blew .This could lead to catastrophic explosion in the vehicle, and or someone catching on fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC… Look up ODI 11574622 at NHTSA ↗ | 26.7%ODI 11715086On 10/20/25 as a rideshare driver one of my riders told me that the right side back seat was lifting. I could not believe what the rider was telling me until one of my family members told me the same thing. I immediately for safety reasons parked the car and started searching about any problems with the gas tank, for my surprise there was a serious safety problem in the car where the gas tank was expanding. The car could have got on fire and exploited putting my family, riders and myself at the risk of death. This was reported to Kia Customer C… Look up ODI 11715086 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Electrical System | 4526.9%ODI 11374783KEEP LOST WIRELESS CARPLAY SCINAL. Look up ODI 11374783 at NHTSA ↗ | 2418.9%ODI 11420327The contact owns a 2022 Kia K5. The contact stated that with the key inserted in the ignition and turned to the ON position, the locks failed to automatically lock as designed. The failure only occurs while the vehicle was turned on. The vehicle was securely locked using this method a few days ago, whether the vehicle was tuned ON or OFF. The contact stated that the vehicle was only automatically securely locked when the vehicle was turned off. The contact stated they had a similar failure with the Kia that was traded for the current vehicle. T… Look up ODI 11420327 at NHTSA ↗ | 65.6%ODI 11606869 · 13,000 miThe contact owns a 2023 Kia K5. The contact stated while making a turn from a complete stop, the check engine warning light and several other unknown warning lights illuminated. The message "A possible condition with your engine control system has been detected" was displayed on the infotainment screen display. The accelerator pedal was depressed, but the vehicle failed to respond as needed. The contact was able to drive back to her nearby residence at a significantly slow speed. The vehicle was towed to the dealer, where the failure could not … Look up ODI 11606869 at NHTSA ↗ | 620.0%ODI 11582181 · 3,000 miThe contact owns a 2024 Kia K5. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the throttle body. The vehicl… Look up ODI 11582181 at NHTSA ↗ | 1121.6%ODI 11624123Battery keeps dying even after replacement. I would drive it then park it overnight and the next day it would dead. this put my safety at risk because at any time my car could die and I wouldn’t know until I sat in it. I would then have to figure out what to do next since the last 3 times it has died i was stuck with important work to do. There were no warnings or symptoms that first appeared. We have taken it to the dealership and they replaced the battery, but it has died again even after battery replacement. Look up ODI 11624123 at NHTSA ↗ | 325.0%ODI 11722365The car only has 150 miles on it and I bought it 3 days ago and there is a LOW ENGINE OIL warning on the dash. Look up ODI 11722365 at NHTSA ↗ |
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| Unknown Or Other | 3219.2%ODI 11394262 · 10,400 miI WAS TRAVELING AT APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CROSSED IN MY PATH, AND I BROADSIDED HIS VEHICLE. I AM NOT SURE OF MY SPEED AT IMPACT. I WOULD GUESS 30 MPH. AIRBAGS DID NOT DEPLOY. THE REAR DRIVERS SIDE SEAT ALSO CAME UNLATCHED, FOLDING ITSELF DOWN. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE. Look up ODI 11394262 at NHTSA ↗ | 2015.7%ODI 114573902022 KIA K5 REMOTE CONTROL/ENTRY/START KEY FOB BATTERIES CONTINUALLY DYING EVERY 2-3 WEEKS. ONCE KEY IS DEAD, THE DRIVER IS LOCKED OUT OF VEHICLE AND CANNOT START IT. DRIVER IS GETTING STUCK ON THE SIDE OF THE ROAD CONSTANTLY, POSING A SEVERE SAFETY HAZARD. IF VEHICLE STALLS, DRIVER CANNOT RESTART THE VEHICLE SINCE KEYT FOB IS DEAD. VEHICLE COULD THEN BE STUCK ON AN ACTIVE ROADWAY WITHOUT THE ABILITY TO RESTART THE VEHICLE. KIA CANNOT FIX THE ISSUE AND HAS REFUSED TO REPLACE THE FAILING VEHICLES. Look up ODI 11457390 at NHTSA ↗ | 2321.5%ODI 11516448My sunroof exploded while driving on Lakeshore drive. I hear a loud boom and I almost crashed. I thought it was my tire or something else look up its my sunroof, I could have hit some one or hit something. It hasn't been inspected or anything as of yet it just happened at 6:30am. This is crazy because there was no warnings no cracks no anything. I ride with my sunroof cracked open every morning. so I don't understand. Look up ODI 11516448 at NHTSA ↗ | 723.3%ODI 11622216On [XXX], while driving to campus during rush-hour traffic at approximately 15-20 MPH, the car suddenly felt as if the brakes had been slammed, giving me a serious scare and nearly causing an accident. The car stopped in the middle of the road, and I was stuck there, forced to manually push the car to the side to avoid further risk to myself and other drivers. I immediately had the vehicle towed to Ourisman Chantilly Kia for service. Upon arrival at the dealership, I requested a loaner vehicle. However, it took an entire week for one to be … Look up ODI 11622216 at NHTSA ↗ | 611.8%ODI 11658417I believe my cars GPS system is having issues where it thinks I’m on the wrong side of the road and proceeds to reducing my speed so I can no longer accelerate. I receive the do not enter traffic sign on my dash. Look up ODI 11658417 at NHTSA ↗ | 433.3%ODI 11703123Had the sunroof sunshade open, and the sunroof has exploded spontaneously out of nowhere. Since i had the sunshade open, the glass pieces went all over me and my wife, it had first scared us cause it was like a gun being fired off in the car, and i could've gotten into an accident. No. the car hasn’t been seen by the dealership. Theres has been many reports about this issue, me personally im in a group and theres a few people on there that this has happened to. No warning before it happened, there was no sign of impact. looks like it ju… Look up ODI 11703123 at NHTSA ↗ |
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| Engine | 2917.4%ODI 11404009 · 75 miWHILE DRIVING THE VEHICLE AND AFTER IT IS PARKED AND ENGINE IS TURNED OFF THE COOLING SYSTEM ( COOLANT RESERVOIR ON UPPER RIGHT SIDE OF ENGINE ARE) ALLOWS ANTIFREEZE VAPORS AND HIGH PRESSURE TO ESCAPE INTO ENGINE AREA. WHEN PARKING IN A GARAGE THERE IS A VERY STRONG SMELL OF COOLANT. DEALER HAS VERIFIED THAT THE RADIATOR CAP APPEARS TO ACT AS A VENT ALLOWING VAPORS TO ESCAPE THE SYSTEM. Look up ODI 11404009 at NHTSA ↗ | 2721.3%ODI 11442425 · 2,000 miThe contact owns a 2022 Kia K5. The contact stated that while driving 60 mph, she struck two deers that jumped into the roadway. No safety object detection was activated during the failure. The vehicle went to the left and right and stalled. The driver-side door was jammed. The air bags failed to deploy. There were no warning lights illuminated. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufactur… Look up ODI 11442425 at NHTSA ↗ | 1211.2%ODI 11490250MPG is lower then number provided by both dealer and manufactorer (my average 24 city 27 highway ) factoring that i rarely even use climate controls and other fuel consuming things and often turn off engine in mcdonald's drive thru lane Look up ODI 11490250 at NHTSA ↗ | 930.0%ODI 11565957After driving the car for approximately 30 minutes at freeway speeds I exited the freeway at my off-ramp and being driving on Surface streets. Suddenly several alerts started appearing on the screen of my car. That was followed by the engine revving up and down on its own without me touching the accelerator. When I arrived at a stoplight the engine was idling but revving slightly up and down. When the light changed I pressed accelerator and the engine never exceeded idle speed so I basically idled my way across the intersection and pulled over … Look up ODI 11565957 at NHTSA ↗ | 35.9%ODI 11630533 · 2,230 miThe contact owns a 2025 Kia K5. The contact stated that the engine made an abnormally loud sound while driving and idling. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was taken to the dealer, where it was diagnosed that the tensioner and the pulley were worn out and needed to be replaced. The vehicle was repaired; however, the contact stated while driving 55 MPH six days later, the service, the battery, the low-pressure oil warning lights, and several other unknown warning lights were … Look up ODI 11630533 at NHTSA ↗ | 433.3%ODI 11722165Low oil engine warning. Oil level is okay. Car has 80 miles on it, total. Look up ODI 11722165 at NHTSA ↗ |
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| Power Train | 1810.8%ODI 11385251 · 298 miTRANSMISSION REQUIRES TOTAL REPLACEMENT WITHIN 5 DAYS OF PURCHASE OF NEW CAR. VEHICLE WAS PARKED WHEN TRANSMISSION FLUID LEAK WAS DISCOVERED. IT WAS DRIVEN BACK TO THE DEALER, WHICH IS NEARBY, BUT THIS EXPERIENCE HAS SHAKEN OUR FAITH IN THE SAFETY AND BUILD QUALITY OF THIS 2021 KIA K5 GT-LINE. Look up ODI 11385251 at NHTSA ↗ | 2015.7%ODI 11446079I bought a 2022 Kia K5 on 06/18/2021. On 12/31/2021, the check engine light came on, it shows code P088000 in the Kia Access app. Transmission control system issue. It started to jerk slightly when shifting into reverse. The engine is working twice as hard as it should when trying to pick up speed, using gas at double the normal rate. It will not downshift unless I actually release the gas pedal so it runs at high rpm's at all times. Driving at 55-60mph, the rpm's are at 3-3.5K and it will not downshift at all. (Unless the gas pedal is released… Look up ODI 11446079 at NHTSA ↗ | 1110.3%ODI 11502507My wife was driving down the highway with her cruise control set to 75. She noticed she was only doing 71 and pushed the gas pedal manually. The rpm's increased to between 4000-5000 but there was no acceleration with the car. The car then dropped to 68 mph and would not accelerate at all. After pulling over and turning the car off and then restarting it started working ok. This seems to match the transmission recall of the 2023 Kia K5 GT-Line but this car is not currently included in that recall. This recall should be investigated and pos… Look up ODI 11502507 at NHTSA ↗ | 310.0%ODI 11559483I purchased a brand new 2024 kia k5 gt on September 2 2023; from kia of Cerritos "18201 Studebaker Rd, Cerritos, CA 90703" . My car has noticeable defects that affect the driving experience and can be dangerous. When coming to a stop the engine turns off as if it was deactivating one or more of my cylinders. While that happens it stalls the car. My adaptive cruise control doesn't work as intended since it came damaged from the manufacturer, while driving with the adaptive cruise control on the vehicle requires more input to maneuver. The vehicl… Look up ODI 11559483 at NHTSA ↗ | 611.8%ODI 11631165While cruising at approximately 40 mph on a surface street, the car lost all power, completely shutting down. After rolling for two seconds it turned back on. Look up ODI 11631165 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Structure:Body | 106.0%ODI 11389188 · 344 miTL* THE CONTACT OWNS A 2021 KIA K5. THE CONTACT STATED WHILE DRIVING AT 65-75 MPH, THERE WAS AN ABNORMAL WIND NOISE DETECTED FROM THE REAR DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; [phone removed]) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 344. Look up ODI 11389188 at NHTSA ↗ | 86.3%ODI 11442425 · 2,000 miThe contact owns a 2022 Kia K5. The contact stated that while driving 60 mph, she struck two deers that jumped into the roadway. No safety object detection was activated during the failure. The vehicle went to the left and right and stalled. The driver-side door was jammed. The air bags failed to deploy. There were no warning lights illuminated. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufactur… Look up ODI 11442425 at NHTSA ↗ | 109.3%ODI 11526279I was involved in a traffic accident on May 29 2023. I was hit on the passenger side sustaining $18,000 in damages. My side air bag never went off. Look up ODI 11526279 at NHTSA ↗ | 620.0%ODI 11559483I purchased a brand new 2024 kia k5 gt on September 2 2023; from kia of Cerritos "18201 Studebaker Rd, Cerritos, CA 90703" . My car has noticeable defects that affect the driving experience and can be dangerous. When coming to a stop the engine turns off as if it was deactivating one or more of my cylinders. While that happens it stalls the car. My adaptive cruise control doesn't work as intended since it came damaged from the manufacturer, while driving with the adaptive cruise control on the vehicle requires more input to maneuver. The vehicl… Look up ODI 11559483 at NHTSA ↗ | 35.9%ODI 11671380I am the owner of a 2025 Kia K5 GT-Line that was recently involved in an accident. In the days prior to the crash, I experienced recurring issues including screen reboots while driving and temporary power loss. I do not remember the moment of the accident, and I am currently under medical care for head trauma. I am reporting this because I believe the vehicle may have malfunctioned in a way that contributed to the accident. Please advise if there are known issues with the 2025 K5 GT-Line, and how I can formally report this case for technical i… Look up ODI 11671380 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel System, Gasoline | 127.2%ODI 11657502 · 86,000 miThe contact owns a 2021 Kia K5. The contact stated while her daughter was driving 60 MPH, there was an abnormal sound coming from the engine, when the gas tank expanded, and the back seat popped up. The contact stated that two teenagers were in the back seat, and one was injured. The contact's daughter pulled over and waited for a short while. The vehicle was restarted; however, the vehicle drove slowly. The vehicle was taken to a dealer; however, the vehicle was not diagnosed. The vehicle was taken to another dealer; however, no cause for the … Look up ODI 11657502 at NHTSA ↗ | 75.5%ODI 11560731 · 72,000 miThe contact owns a 2022 Kia K5. The contact statement while driving at approximately 45 MPH, there was a sound of air inside the cabin of the vehicle and the fuel gauge erroneously reduced to empty. The vehicle was later driven to the local dealer who diagnosed that the fuel tank was defective and had expanded and needed to be replaced. The contact was informed that the fuel tank expansion had also caused damage to the rear seat support metal. The exact cause of the failure was not yet determined. The manufacturer was notified of the failure. T… Look up ODI 11560731 at NHTSA ↗ | 1413.1%ODI 11553391The contact owns a 2023 Kia K5. The contact stated that the interior of the vehicle had an abnormal gasoline odor. The contact stated that the gasoline odor was inside and surrounding the outside of the vehicle. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated the vehicle was previously taken to a dealer a month prior, but the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was… Look up ODI 11553391 at NHTSA ↗ | 26.7%ODI 11703177The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the contact was unable to ship the vehicle as planned. The manufacturer was made aware of the issue. The contact had not experienced a failure. Look up ODI 11703177 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 95.4%ODI 11472594While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior i… Look up ODI 11472594 at NHTSA ↗ | 97.1%ODI 11453002Vehicle will brake suddenly and without notice while using the adaptive cruise control option. The system believes there is a vehicle in front of the car when none is present. This is usually attributed to a vehicle exiting or when somebody passes and does not leave enough room between vehicles. The car will slow considerably (from 75 to 50) when this occurs and trailing vehicles will have to suddenly brake as well to avoid an accident. Discussions with the dealership have not provided any useful information. The vehicle manual illustrates … Look up ODI 11453002 at NHTSA ↗ | 65.6%ODI 11512736This is the letter I sent to Kia: Dear Sirs, I own a 2023 Kia K5 EX that I bought new and currently has about 8500 miles on it. Today, while driving on I95 in Florida, I had my right rear tire blow out. I could tell by the feel of the car that I had a flat before the systems warned me, but that is not why I’m writing you today. While I was working my way over to the right shoulder to stop, all of the waring lights came on and the brakes stopped working. Now I want to be clear. It wasn’t a failure of the brakes themselves. It was not the a… Look up ODI 11512736 at NHTSA ↗ | 26.7%ODI 11570035Break caliper and brake rotors Look up ODI 11570035 at NHTSA ↗ | 12.0%ODI 11752288The first time the collision warning lights and sounds came on when I was parked but had my engine on in the morning of 7/21/2026. The second time was when I was merging on a busy highway with cars going 65+mph... There were no cars around me, but the collision warning said crash, the sounds came on, and my brakes went into effect. I pulled off the road, and now I am terrified to drive my car. I called KIA and told them this. They sent out a tow. They had my car and told me that the computer on my car did not register any issues for both times … Look up ODI 11752288 at NHTSA ↗ | 00.0%No examples available for this selection. |
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