2021 Kia NIRO PHEV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Power Train is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1 |
Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
2023: 1
Pattern summary
Power Train leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11549446 · 2023-10-11 (October 11, 2023)
The contact owns a 2021 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11549446 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V534000 · Power Train:Automatic Transmission:Internal:Clutches/Bands:Actuators/Solenoids
Reported: 2023-07-31 (July 31, 2023)
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|
| Power Train | 646.2%ODI 11144919 · 50 miTHE TRANSMISSION FAILS TO ENGAGE IMMEDIATELY TO THE GEAR SHIFTED TO. WHEN STATIONARY AND WITH THE VEHICLE IN REVERSE, IF YOU PROCEED TO PRESS THE ACCELERATOR AND THE VEHICLE STARTS TO MOVE BACKWARDS, THE VEHICLE WILL CONTINUE TO ROLL IN THE REVERSE DIRECTION EVEN AFTER SWITCHING THE GEAR SELECTOR TO DRIVE AND PRESSING THE ACCELERATOR. THIS PROBLEM HAPPENS WHEN SWITCHING FROM EITHER DRIVE TO REVERSE OR REVERSE TO DRIVE. | 934.6%ODI 11300065 · 1,100 miTHE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE.… | 240.0%ODI 11365017 · 50 miWE PURCHASED A NEW 2020 KIA NIRO EX PREMIUM PHEV ON 10/10/2020 AND REGRET IT. LESS THAN A WEEK AND 50 MILES IN WE HAD THE "CHECK ACTIVE AIR FLAP SYSTEM" WARNING. APPARENTLY THIS A KNOWN PROBLEM, HTTPS://WWW.KIANIROFORUM.COM/THREADS/2020-PHEV-CHECK-ACTIVE-AIR-FLAP-SYSTEM.9142/ HOW RIDICULOUS THAT A WELL KNOW AND VERY WIDESPREAD FAULT LIKE THIS IS NOT ADDRESSED BY THE MANUFACTURER BEFORE THE SALE. THE 1-800 PEOPLE WERE WELL AWARE OF THE PROBLEM BUT COULD NOT ANSWER EVEN THE MOST SIMPLE QUESTION. Q - IS THE VEHICLE SAFE TO DRIVE? A - IF YOU FEE… | 1100.0%ODI 11549446The contact owns a 2021 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | 650.0%ODI 11472871On four separate occasion I shifted it the car into park and a car computer did not register it in the correct mode. Video of lst event upload to Google photos https://photos.app.goo.gl/Ty4AYfnUiF9EX6oE6 | 233.3%ODI 11526844 · 1,300 miThe contact owns a 2023 Kia Niro. The contact stated that while attempting to shift into drive (D), the transmission failed to shift to the intended gear. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Unknown Or Other | 215.4%ODI 11190496 · 15,000 miVEHICLE RANDOMLY FLASHES MESSAGE TO CHECK HYBRID SYSTEM. WARNING MESSAGE DISAPPEAR AFTER VEHICLE RESET BUT THE MESSAGE HAS REPEATEDLY COME UP VERY OFTEN NOW. MESSAGE POPS UP DURING MANY DIFFERENT SCENARIOS: AFTER CHARGING, BEFORE CHARGING, WHILE CHARGING, AND DURING OPERATION. | 623.1%ODI 11355331 · 6,600 miTHE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 216.7%ODI 11456146I have tried to contact several dealerships to have it inspected, but they have as of yet (4 days later) not contacted me to get anything set up. We have collectively called 15 times, and they continue to tell us that a "service advisor" will call us back. Because of this, it has not been inspected yet, though we have tried. We plan to just show up and demand it be inspected, without appointment. The concern is that the crack continues to grow, and we are worried if there is a collision that it would cause our safety to be in jeopardy. Accordi… | 466.7%ODI 11522778Main screen goes blank randomly and also randomly switches between android auto and normal. This disrupts navigation and other functions and is both distracting and disruptive to driving which is dangerous. Dealership said there is no fix from Kia at this point so advised to file a complaint. | 133.3%ODI 11685023have had a serious issue with my 2025 Kia Niro PHEV. I first reported the problem to the dealer when the car was a few months old and they were of no help. I had an accident as a result of this issue. I was very fortunate that the only result was a completely ruined drivers door. I have had a problem of the car freezing in neutral after starting. It will not turn off or shift. After 5-10 minutes it seems to unfreeze and will allow me to turn it off and start over successfully. This has happened about 6-8 times since I got the car. The dealer wa… | 150.0%ODI 11684141The first time I drove this car after getting screwed in my contract , I pulled over in a pullout spot to turn around. I went to back up and it would not move. I tried everything to get it to go. There was a ed malfunction warning on the dash panel.between 5 and 10 minutes later it finally backed up and then trying to go forward did the same thing. I called Kia in medford and took it in, Noone had heard of such a thing and basically just sent me on my way. This is a brand new car. It wasn't even 3 hours and this happened. It happened aga… |
| Electrical System | 215.4%ODI 11190496 · 15,000 miVEHICLE RANDOMLY FLASHES MESSAGE TO CHECK HYBRID SYSTEM. WARNING MESSAGE DISAPPEAR AFTER VEHICLE RESET BUT THE MESSAGE HAS REPEATEDLY COME UP VERY OFTEN NOW. MESSAGE POPS UP DURING MANY DIFFERENT SCENARIOS: AFTER CHARGING, BEFORE CHARGING, WHILE CHARGING, AND DURING OPERATION. | 311.5%ODI 11559989On 7-31-2022 while traveling on the freeway the gas engine shut down, HEV triangle came on and the information center on the car displayed "turn off car restart" on this trip it happened three times. I took the car to the dealer and they had it for a month and could not get it to act up. On 5-5-2023 it did it again twice, I called the dealer and they did not have a loaner car, they said they would let me know when they do. On the 6-30-2023 it did it eleven times. I called the dealer and they checked the car into service a mouth later 7-2023. Th… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 216.7%ODI 11547586Hi, We made an appointment for lube oil and filter change for Oct. 12 in Redding. We made the call because the dock to recharge the phone was getting very hot and the phone shut down and said it needed to cool down. Two different phones and several times. We do not use it. During the call to two different dealers. Harper Motors and Redding Kia the said there was another issues with no remedy but we should receive a recall by mail. This leading to yesterday morning. Sept. 30, 2023 at 08:30. I put my foot on the brake and pushed the start b… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 11647314The contact owns a 2025 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 25V024000 (Seats, Electrical System); however, the dealer inspected the wiring but did not install the wiring covers as described in the recall. The contact stated that the dealer advised her that the inspection of the wiring harness was all that was required by the manufacturer. The contact explained to the dealer that the recall stated that a wiring cover would be installed. The contact attempted to contact the manufacturer but was unable to rea… |
| Engine | 430.8%ODI 11190496 · 15,000 miVEHICLE RANDOMLY FLASHES MESSAGE TO CHECK HYBRID SYSTEM. WARNING MESSAGE DISAPPEAR AFTER VEHICLE RESET BUT THE MESSAGE HAS REPEATEDLY COME UP VERY OFTEN NOW. MESSAGE POPS UP DURING MANY DIFFERENT SCENARIOS: AFTER CHARGING, BEFORE CHARGING, WHILE CHARGING, AND DURING OPERATION. | 415.4%ODI 11452958I don't know what components are involved. When attempting to move forward from a stop the car does not respond immediately. Then there is clunk noise and a lurch forward. Sometimes when this happens it feels like the car has been hit from behind. The problem began about a year ago and has been into the dealer's service center several times. I believe during one of those service visits a reset of something was done that seemed to resolve the issue for several months. The problem is intermittent. Dealer has been unable to reproduce the is… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 18.3%ODI 11558408 · 10,500 miThe contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, there were exhaust fumes inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The VIN was included; however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not y… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes | 17.7%ODI 11299943 · 5,000 mi2018 KIA NIRO PLUG-IN HYBRID, 16,235MI. VEHICLE HAS BEEN IN 5 TIMES IN LAST SEVERAL MONTHS FOR A TOTAL OF OVER 30 DAYS IN SHOP. TRANSMISSION WILL DO A VERY HARD DOWNSHIFT INTERMITTENTLY WHEN STOPPING. MAKES VEHICLE DIP HARD..NOTICEABLE ON DASH CAM VIDEO. ON HARDER ACCELERATION, POWER TRAIN HAS TROUBLE DECIDING WHAT TO DO AND OFTEN THERE IS A NOTICEABLE DELAY IN ACCELERATION. FEELS SORT OF LIKE IT IS SLIPPING, BUT IS A DELAY IN POWERING THE ELECTRIC MOTOR FULLY AND STARTING THE GAS MOTOR.THIS HAS CAUSED A COUPLE CLOSE CALLS WHEN PULLING INTO TRA… | 27.7%ODI 11351885 · 4,000 miTL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTO… | 120.0%ODI 11615809The vehicle locks the left wheel when braking. It skids and brakes in one simultaneous action. It doesn't happen often but occasionally if I'm in heavy traffic. I reported this problem to the Kia dealer who found no problem. I really feel that this requires investigation as it could cause an accident. El vehículo bloquea la rueda izquierda al frenar. Patina y frena en una sola acción simultánea. No sucede a menudo, pero de vez en cuando, si hay mucho tráfico. Informé de este problema al concesionario de Kia, que no encontró ningún problema. Re… | 00.0%No examples available for this selection. | 18.3%ODI 11547586Hi, We made an appointment for lube oil and filter change for Oct. 12 in Redding. We made the call because the dock to recharge the phone was getting very hot and the phone shut down and said it needed to cool down. Two different phones and several times. We do not use it. During the call to two different dealers. Harper Motors and Redding Kia the said there was another issues with no remedy but we should receive a recall by mail. This leading to yesterday morning. Sept. 30, 2023 at 08:30. I put my foot on the brake and pushed the start b… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Vehicle Speed Control | 215.4%ODI 11564643I was driving myself and two passengers on a highway at night in the rain. I was using the adaptive cruise control and was maintaining speed when i went through a puddle and I think the car hydroplaned a little. A warning sign flashed up on the dash that said something towards "deactivating cruise control" - i am not sure of the exact warning. I've had a warning similar, im not sure if its the exact same, when the adaptive cruise control turns off in traffic and it slows down and turns itself off. But when it turned off this time after the pudd… | 13.8%ODI 11495928I have a used 2019 Niro PHEV. I started getting a loud jerk when starting from a full stop. At first it started happened in EV mode only but I've had it happen in Hybrid mode a couple of times ( not sure if the engine is actually working or just on for Heating). The sound and jerk can best be described as what happens when you drive a stick shift and you pull the clutch too quickly in first gear without any gas and the car jerks forward. It also feels like I've been rear ended. The car feels unsafe the drive. There were no warning lights. Dea… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11685147Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it expe… | 133.3%ODI 11682894 · 13,000 miThe contact owns a 2024 Kia Niro. The contact stated that while driving in slow traffic, the vehicle accelerated unintentionally and crashed into the rear of another vehicle. The contact stated that while reversing, the failure recurred and the rear end of the vehicle crashed into the front end of another vehicle. The air bags did not deploy. There was no warning light illuminated. None of the vehicle's occupants sustained injuries. No police report was filed. The contact drove to a nearby safe location, and the vehicle was towed to the dealer.… | 00.0%No examples available for this selection. |
| Visibility/Wiper | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 325.0%ODI 11456146I have tried to contact several dealerships to have it inspected, but they have as of yet (4 days later) not contacted me to get anything set up. We have collectively called 15 times, and they continue to tell us that a "service advisor" will call us back. Because of this, it has not been inspected yet, though we have tried. We plan to just show up and demand it be inspected, without appointment. The concern is that the crack continues to grow, and we are worried if there is a collision that it would cause our safety to be in jeopardy. Accordi… | 00.0%No examples available for this selection. | 133.3%ODI 11681038The shiny black interior located on the center console is highly reflective resulting in sun glare shining into your eyes for a large portion of the day. This causes serious visibility issue while driving and is a safety hazard. I reported this issue to the dealership within two weeks of purchasing my car. I have not had the dealership, independent service center, manufacturer, insurance company, or anyone else inspect this issue, but am agreeable to having this issue inspected upon request. There are no indication lights or alert systems rel… | 00.0%No examples available for this selection. |
| Fuel/Propulsion System | 17.7%ODI 11741362Year/Make/Model: 2018 Kia Niro Hybrid Mileage at time of incident: approximately 69,000 Component: Hybrid Propulsion System / Powertrain My 2018 Kia Niro Hybrid has experienced five recurring "Hybrid System Failure , Turn Off Engine" errors occurring without warning while the vehicle was being operated. Each occurrence rendered the gas engine ineffective in moving the vehicle, creating an immediate safety hazard. The driver was forced to quickly navigate to safety each time. The vehicle has been brought to the dealership four times for this i… | 27.7%ODI 11452958I don't know what components are involved. When attempting to move forward from a stop the car does not respond immediately. Then there is clunk noise and a lurch forward. Sometimes when this happens it feels like the car has been hit from behind. The problem began about a year ago and has been into the dealer's service center several times. I believe during one of those service visits a reset of something was done that seemed to resolve the issue for several months. The problem is intermittent. Dealer has been unable to reproduce the is… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 10 complaints · 2023: 6 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 5 | 10 | 10 |
| 2023 | 5 | 5 | 6 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 12 | 0 | 0 |
| 2023 | 6 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Power Train |
|---|---|
| Power Train | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.