Auto Recall Watch
U.S. public vehicle records

2020 Kia NIRO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

38 owner complaints analyzed

1 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 9 of 38 complaints (23.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior615.8%
Engine operation410.5%
Electrical and battery issues410.5%
Transmission and shifting37.9%
Steering behavior12.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
9
Power Train
8
Unknown Or Other
8
Electrical System
7
Service Brakes
4
Air Bags
2
Back Over Prevention
2
Engine And Engine Cooling
2
Component breakdown data
CategoryCount
Engine9
Power Train8
Unknown Or Other8
Electrical System7
Service Brakes4
Air Bags2
Back Over Prevention2
Engine And Engine Cooling2

Engine: 9; Power Train: 8; Unknown Or Other: 8; Electrical System: 7; Service Brakes: 4; Air Bags: 2; Back Over Prevention: 2; Engine And Engine Cooling: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9993
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (3). 29 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2022
5
2023
4
2024
8
2025
8
2026
12
Complaints over time data
CategoryCount
20201
20225
20234
20248
20258
202612

2020: 1; 2022: 5; 2023: 4; 2024: 8; 2025: 8; 2026: 12

Pattern summary

Engine leads the component reports. Braking behavior appears in 6 complaint narratives. Engine operation appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11343051 · 2020-08-03 (August 3, 2020)

THE SERVICE ENGINE VALVE WITH "CHECK ACTIVE AIR FLAP SYSTEM" ERROR MESSAGE IS DISPLAYED. THE DIAGNOSTIC ERROR THAT COMES UP IS AAF - P059F. ACCORDING TO THE DEALER AIR COMPRESSION TEST WERE COMPLETED AND PROPERLY FUNCTIONING. I HAVE SUBMITTED 3 PICTURES WITH THE SAME ERROR MESSAGE CODE TO THE DEALER AND THEY STATE NOT ALL SAVED IN THE CAR'S ECM. THE LIGHTS CAME ON WHEN STARTING AS WELL AS WHILE DRIVING. NOTICED THAT THE CAR TAKES LONGER TO CHANGE GEARS OR GO INTO EV MODE.

Owner-reported narrative. 958 miles reported. Look up ODI 11343051 at NHTSA ↗

Owner report 11450471 · 2022-02-04 (February 4, 2022)

I was involved in a collision 11/2021. I had just left a stop sign and was starting to go when a semi hit my front end and spun my vehicle around. I do not understand why my air bags did not deploy and I feel like emergency braking did not work. I have had it work when someone get close to my bumper in the past.

Owner-reported narrative. Look up ODI 11450471 at NHTSA ↗

Owner report 11455280 · 2022-03-04 (March 4, 2022)

I've had my Kia Niro EV approximately 1yr. I'm the only owner so far was brand new but it had set for a year or so. (Purchase Date: March 2021). I noticed about 6 mo./8k miles that listening the same thing that my 2012 Kia Sorento that was involved in the class action lawsuit was having. When I pressed the gas pedal my RPMs go up to five to seven but the car doesn't really go it's like it's barely even going 10 miles an hour. This to me is a huge safety concern considering what if you were trying to get out of the way of a semi and you have th…

Owner-reported narrative. Look up ODI 11455280 at NHTSA ↗

Owner report 11484418 · 2022-09-14 (September 14, 2022)

The contact’s wife owns a 2020 Kia Niro. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently decelerated. The contact stated that during the failure the regenerative brake warning light illuminated. The contact stated that his wife was able to coast into a parking lot. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacture was notified of the failure and informed the contact that the vehicle was covered under warranty. The failure mileage was approximately…

Owner-reported narrative. 46,000 miles reported. Look up ODI 11484418 at NHTSA ↗

Owner report 11485034 · 2022-09-18 (September 18, 2022)

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

Owner-reported narrative. Look up ODI 11485034 at NHTSA ↗

Owner report 11492683 · 2022-11-08 (November 8, 2022)

I first bought the car brand new from the car dealership and the first problem was a check engine light came on when I bought it. I took it to the car dealership and could not find the problem. I bought the car in December 2020. And off and on the check engine light comes and goes. And they could not find the error. Lastly about two weeks before the car caught on fire. It was service for oil change and a catalytic converter replacement. After that while I was driving on the parkway in New Jersey I heard a loud bang in the engine and I pulled ov…

Owner-reported narrative. Look up ODI 11492683 at NHTSA ↗

Owner report 11523754 · 2023-05-24 (May 24, 2023)

I have been a Lyft driver for over 2 years, and because of the mileage I put on mile personal vehicle. I had to result to renting a vehicle from Lyft Flex Drive Rental, located at 2214 Century Center Blvd Irving, TX 75062. 0n 05/15/2023 at approximately 8:15 p.m. Right after dropping off passenger, and on my way to pick up another one. The vehicle mentioned hereof suddenly blew up out of no where. My personal property in the vehicle was destroyed , and almost loss my life! However, Lyft is suggesting I pay over a thousand dollars. When it wa…

Owner-reported narrative. Look up ODI 11523754 at NHTSA ↗

Owner report 11552803 · 2023-10-31 (October 31, 2023)

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner-reported narrative. Look up ODI 11552803 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V534000 · Power Train:Automatic Transmission:Internal:Clutches/Bands:Actuators/Solenoids

Reported: 2023-07-31 (July 31, 2023)

Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.

Consequence: A fire increases the risk of injury.

Remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

38 unique complaints in this selection. Analysis snapshot: 2026-10-01.

23.7%Usable mileage9 / 38 records
100.0%Valid incident date38 / 38 records
100.0%Valid filing date38 / 38 records
100.0%Ordered incident and filing dates38 / 38 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2017201820192020202120222023202420252026
Electrical System
2024.4%
ODI 10957721 · 30 mi

LEASED THE 2017 KIA NIRO EX HYBRID CAR, LATE SUNDAY, FEBRUARY 19, 2017 AND DROVE HOME 10+ MILES. ODOMETER HAD 15 MILES AT START. LEFT THE CAR IN THE GARAGE FOR TWO DAYS AND ATTEMPTED TO DRIVE IT EARLY WEDNESDAY, FEBRUARY 22, 2017 AT 4AM. BACKING OUT OF THE GARAGE AND WAS STEERING ONTO THE STREET WHEN THE POWER STEERING WARNING LIGHT CAME ON AND STEERING WAS VERY DIFFICULT AND NOISY (GROWLING) - VIBRATING WHILE TURNING THE WHEEL ITSELF. PULLED BACK INTO THE GARAGE AND ALL WARNING LIGHTS CAME ON. SHUT THE CAR OFF AND RETRIED SEVERAL TIMES. …

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1830.0%
ODI 11081995 · 1,927 mi

WIRING HARNESS CHEWED UP BY RODENTS 6 WEEKS AFTER BUYING CAR NEW. ONLY 1900 MILES ON CAR. CAR WAS PARKED BETWEEN '01 TOYOTA TACOMA AND '04 F250 DIESEL, WHICH HAVE BEEN THERE SINCE NEW WITHOUT PROBLEMS, AS WAS A '06 VW DIESEL, AND A '12 VW DIESEL, ALSO PARKED THERE SINCE NEW. THE USE OF SOY BASED INSULATION ON THE WIRING HAS TURNED VEHICLES INTO ROLLING FOOD SOURCES. WITH CRITICAL FUNCTIONS NOW CONTROLLED ELECTRICALLY RATHER THAN MECHANICALLY (THROTTLE TRANSMISSION AND STEERING), THIS A MAJOR SAFETY HAZARD, NOT TO MENTION EXTREMELY COSTLY $200…

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1323.2%
ODI 11453100

Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.

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718.4%
ODI 11640082

2020 Kia Niro was driving fine until one day while driving down the highway at highway speeds (65-70 mph), the car began to lose power and as we switched lanes to get to the side of the highway, the car began to smoke and caught on fire. Our safety was at risk due to the car catching on fire. The problem is unable to be reproduced as the car is a total loss. Vehicle was inspected by police at the scene. There were no warning lights, and the vehicle had been in working condition prior to the incident. The vehicle had a recall that was fixed at …

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222.2%
ODI 11555688

Problem has not been remedied. What is my recourse? How long do I have to drive around worried about the car going on fire?

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722.6%
ODI 11531915

Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.

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1431.8%
ODI 11530655

The components and systems failing are the brakes, adaptive cruise control, smart stop n go cruise control and electrical. Yes it is available for inspection upon request. The auto cruise control doesn’t give a safe distance to stop at (u r close enough to not see there tires) from the car in front of u in case someone hits u from behind. It also doesn’t stop at the same distance it’s set at for the speed distance option. The car also doesn’t emergency brake itself when getting super close to the car in front of u. It only gives u warning s…

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330.0%
ODI 11643288

What happened? While driving my 2025 KIA Niro on [XXX] , I stopped at a red light behind another vehicle. Suddenly, my car was rear-ended by another vehicle, causing a significant impact that pushed my car forward into the vehicle in front. The seat belts deployed but I sustained a broken nose from hitting the steering wheel. My daughter and I were taken to the hospital for treatment. Component or System that Failed or Malfunctioned: The floor wiring assembly beneath the front passenger seat, which may have prevented the front airbags and sea…

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317.6%
ODI 11648654

Took car in and dealership kept it. Recall indicated that parts were available, however, dealership says that because there's additional fraying of wires, they don't have the parts. When I contacted Kia corporate, they confirmed that they have release of parts indicated as "TBD." According to NHTSA records, they should have the parts but they say they don't and can't indicate when parts will be available.

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150.0%
ODI 11753634

Falsification and/or alteration of repair logs, service dates, and/or mileage records across dealership diagnostic networks and third parties. Evasion of warranty and/or other maintenance requirements. Poor dealership and corporate treatment/harassment of military veterans. Suspected unauthorized non-factory wiring harness splices and/or other devices tapped directly into primary Controller Area Network (CAN-Bus) control modules on current model-year (2026) passenger vehicles; resulting in inconvenient and unsafe intermittent faults including p…

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Power Train
1923.2%
ODI 11343331 · 37,000 mi

WHILE PARKED AND ENGINE OFF, THE TRANSMISSION SLIPPED OUT OF PARK AND ROLLED BACK INTO ANOTHER VEHICLE. NO ONE WAS IN THE VEHICLE AT THE TIME. WHEN I RETURNED TO THE VEHICLE, IT WAS STILL SHOWING IT IN PARK AND OFF.

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1931.7%
ODI 11222226 · 10 mi

I WAS DRIVING ON THE FREEWAY. AFTER SLOWED DOWN AND STOPPED COMPLETELY, SUDDENLY IT LOSE POWER TO RUN. TRYING TO STEP DEEPER THE GAS PEDAL, BUT NO REACTION AT ALL. AFTER TURN OFF AND TURN ON ENGINE FEW TIMES, IT CAN RUN AGAIN, BUT THIS TIME, THE REAL PROBLEM OCCUR. THE ENGINE SOUNDS SO LOUD..IT'S HYBRID CAR SUPPOSED TO SO QUIET (THAT'S WHAT SOUNDS USUALLY). LATER ON, I FOUND OUT HOW TO STILL CAN DROVE IT, BUT WITH HIGH RISK SUDDENLY LOSE POWER ON THE STREET. LATER FOUND OUT, WHEN THE CAR IN MOTION, THE HYBRID SYSTEM DIDN'T WORKED COMPLETELY, …

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2239.3%
ODI 11269378 · 9,000 mi

TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS

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821.1%
ODI 11552803

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11552803 at NHTSA ↗

333.3%
ODI 11570590

I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part w…

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412.9%
ODI 11557904

Kia issued a recall warning dated September 29, 2023 regarding a fire hazard in our car. The recall stated that remedy was not available. After two months of no remedy from Kia and failure of Kia's Customer Care Center to respond to our requests for help, we went to the Kia dealer in Van Nuys, California to inspect the car to ascertain if it was still safe. The dealer refused to inspect or take any remedial action. To date there has been nothing from Kia to correct the problem. However, the 2023 and 2024 Kia Niro Hybrids do not have the fire ha…

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613.6%
ODI 11602434

Engine light indicating error code P040100. Dealership noted excessive buildup in emission tube, cooler plugged and needs replaced, EGR valve needs replaced. Car has less than 35k miles.

Look up ODI 11602434 at NHTSA ↗

220.0%
ODI 11738543 · 140,000 mi

The contact owns a 2024 Hyundai Niro Hybrid. The contact stated that while at a stop light the warning message "transmission overheating" had displayed and the vehicle did not drive forward. The contact attempted to push the vehicle offer the road when suddenly the vehicle accelerated forward and drove on the opposite side of the over a curb and drove into oncoming traffic and crashed head on into a second vehicle. The vehicle the drover over a curb and down an embankment and crashed. The failure mileage was 140,000.

Look up ODI 11738543 at NHTSA ↗

15.9%
ODI 11744906

Transmission was replaced but then completely shut down as I was making a right turn. Multiple indicators on dash went off and safety errors kept scrolling across dash. Vehicle then wouldn’t shift at all. TCM was replaced but vehicle has high RPMs at low speeds. Has been at the dealership now for over 90 days.

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00.0%

No examples available for this selection.

Engine
2935.4%
ODI 11419182 · 94,000 mi

The contact owns a 2017 Kia Niro. The contact stated while driving 35 mph, the vehicle stalled without warning. The contact took the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

Look up ODI 11419182 at NHTSA ↗

1728.3%
ODI 11058078 · 4,230 mi

ENGINE/TRANSMISSION BECOMES VERY SLUGGISH AS TEMPERATURES DROP AND THE TRANSMISSION SEEMS TO BE "ENGINE BRAKING" THE VEHICLE, MAKING COASTING NEARLY IMPOSSIBLE. PUTTING THE VEHICLE IN NEUTRAL ALLOWED THE CAR TO NORMALLY COAST BUT ONCE BACK IN DRIVE, ACCELERATION WAS TAXING. THE VEHICLE LACKS ANY POWER AND IS RUINING THE FUEL ECONOMY TRYING TO GET THE CAR UP TO SPEED.

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1017.9%
ODI 11246151 · 26,500 mi

FIRST THE AIR CONDITIONER STOPPED WORKING FOR 2 DAYS. THEN ON THE 3RD DAY, 8/13/19, THE HEV LIGHT AND OIL LIGHTS WENT ON. THE ENGINE SLOWED DOWN. THE CAR WAS TOWED TO THE KIA DEALERSHIP IN ONTARIO, CA. INITIALLY THEY SAID IT MAY NOT BE COVERED BY WARRANTY. THEN ON 8/17 THEY TOLD ME THE AIR CONDITIONER NEEDS A NEW COMPRESSOR. THEN ON 8/23 I WAS TOLD THAT OIL AND METAL SHARDS HAD LEAKED INTO THE ENGINE AND THE ENTIRE ENGINE NEEDS TO BE REPLACED. IT IS UNKNOWN WHEN THE REPAIR WILL BE DONE.

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923.7%
ODI 11343051 · 958 mi

THE SERVICE ENGINE VALVE WITH "CHECK ACTIVE AIR FLAP SYSTEM" ERROR MESSAGE IS DISPLAYED. THE DIAGNOSTIC ERROR THAT COMES UP IS AAF - P059F. ACCORDING TO THE DEALER AIR COMPRESSION TEST WERE COMPLETED AND PROPERLY FUNCTIONING. I HAVE SUBMITTED 3 PICTURES WITH THE SAME ERROR MESSAGE CODE TO THE DEALER AND THEY STATE NOT ALL SAVED IN THE CAR'S ECM. THE LIGHTS CAME ON WHEN STARTING AS WELL AS WHILE DRIVING. NOTICED THAT THE CAR TAKES LONGER TO CHANGE GEARS OR GO INTO EV MODE.

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222.2%
ODI 11570590

I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part w…

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619.4%
ODI 11557904

Kia issued a recall warning dated September 29, 2023 regarding a fire hazard in our car. The recall stated that remedy was not available. After two months of no remedy from Kia and failure of Kia's Customer Care Center to respond to our requests for help, we went to the Kia dealer in Van Nuys, California to inspect the car to ascertain if it was still safe. The dealer refused to inspect or take any remedial action. To date there has been nothing from Kia to correct the problem. However, the 2023 and 2024 Kia Niro Hybrids do not have the fire ha…

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49.1%
ODI 11550666

I was 3 1/2 weeks into a four year lease driving this brand new car and it stopped completely in the middle of the road flashing a HYBRID SYSTEM FAILURE warning. I nearly died. It would not move nor turn off. Had to be in the shop for 2 weeks. I don’t feel safe in this car and I want out of this lease asap. Kia is not willing to work with me on this

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220.0%
ODI 11651839 · 9,999 mi

The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passenger’s side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the…

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211.8%
ODI 11744906

Transmission was replaced but then completely shut down as I was making a right turn. Multiple indicators on dash went off and safety errors kept scrolling across dash. Vehicle then wouldn’t shift at all. TCM was replaced but vehicle has high RPMs at low speeds. Has been at the dealership now for over 90 days.

Look up ODI 11744906 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
1214.6%
ODI 11102835 · 8,000 mi

TL* THE CONTACT OWNED A 2017 KIA NIRO. WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT LOOKED OUTSIDE AND NOTICED THAT THE FRONT PASSENGER TURN SIGNAL LIGHT AND THE MIDDLE OF THE VEHICLE WERE ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE BATTERY CAUSED THE FIRE AND DECLARED THE VEHICLE A TOTAL LOSS. THERE WERE NO INJURIES SUSTAINED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS …

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1118.3%
ODI 11099431 · 1,800 mi

PURCHASED THE VEHICLE WITH SAFETY TECH PACKAGE WHICH INCLUDES AEB (AUTO EMERGENCY BRAKING) AND VEHICLE DID NOT STOP EVEN WHEN I APPLIED FULL BRAKES TO PREVENT A COLLISION. THE MAIN REASON I PURCHASED THIS VEHICLE WAS FOR THIS SAFETY FEATURE.

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610.7%
ODI 11321456 · 1,500 mi

PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.

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821.1%
ODI 11455280

I've had my Kia Niro EV approximately 1yr. I'm the only owner so far was brand new but it had set for a year or so. (Purchase Date: March 2021). I noticed about 6 mo./8k miles that listening the same thing that my 2012 Kia Sorento that was involved in the class action lawsuit was having. When I pressed the gas pedal my RPMs go up to five to seven but the car doesn't really go it's like it's barely even going 10 miles an hour. This to me is a huge safety concern considering what if you were trying to get out of the way of a semi and you have th…

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222.2%
ODI 11550728

Vehicle is available for inspection upon request. HEV light lit up on dashboard and a warning message was displayed alerting me to immediately pull over and turn off the vehicle. At the same time the vehicle was not responding and acceleration became troubling and with marked hesitation. After waiting several minutes I attemped to turn the vehicle on again but the warning light and alarm went off. Vehicle is currently at the dealership but they have not offer a solution or even a temporary remedy.

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619.4%
ODI 11467170

The silver accent bar on the center console below the air vents creates a major glare when the sunlight hits it. It reduces visibility by causing a distraction and feels as if you're staring into the sun. The photo doesn't do it justice but this has happened multiple times and I have to hold up my arm to block the glare. Additionally when the sunlight hits the screens on the dashboard and center console they become unreadable.

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1534.1%
ODI 11523135

The dash is textured. In direct sunlight, the texture reflects on the windshield and makes it difficult to see. The other day I came close to hitting a pedestrian because I didn’t them. It is so dangerous!

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220.0%
ODI 11692576

Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sur…

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847.1%
ODI 11660224

The engine light went on. I took the car into the dealer, where they explained that the navigation system needs to be updated. But they couldn't update the navigation system, because the Kia website for that is down. Since this isn't actually an engine issue, I retrieved my car. The dealer suggested that I try to update the nav system myself, as the website for consumers is different from that for dealers. No dice: that website is down. 1. The fact that my car needs a map update causes the engine light to go on? That's misleading--bad de…

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00.0%

No examples available for this selection.

Service Brakes
22.4%
ODI 11741038

The vehicle experienced a dangerous driving failure due to a hydraulic clutch actuator system issue and was towed to Kia Delray. The authorized dealership has officially diagnosed the issue as a "brake/clutch fluid leak" (attached diagnostic estimate), which is exactly the hazardous condition outlined under Safety Recall 23V534 (SC276). However, the dealer refuses to perform the free recall repair remedy, claiming that the recall campaign was technically marked as completed after a previous interim fuse replacement. They are demanding $5,642.21…

Look up ODI 11741038 at NHTSA ↗

610.0%
ODI 11083238 · 1,145 mi

I AM WRITING TO YOUR COMPANY IN REGARDS TO A SERIOUS ACCIDENT WHICH HAPPENED ON THE DATE OF SATURDAY, MARCH 24TH AROUND 4PM EST. THIS ACCIDENT INVOLVED MY FAMILY AND I DRIVING THE NEW KIA NIRO HYBRID EX W/ TECH PKG WE PURCHASED FROM SANSONE DEALERSHIP ON NOVEMBER 24TH, 2017. MY VEHICLE WAS INVOLVED IN THE ACCIDENT ON ROUTE 22 HIGHWAY WHILE DRIVING EASTWARDS AT THE SPEEDS OF AROUND 35-36 MPH AS THERE WAS A TRAFFIC FLOW AND ALSO A TRAFFIC STOP OF CARS. OUR VEHICLE (KIA NIRO) WAS ABOUT 2-3 CAR DISTANCE BEHIND THE VEHICLE IN FRONT AND AS WE WERE TR…

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1017.9%
ODI 11454862

Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.

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410.5%
ODI 11484418 · 46,000 mi

The contact’s wife owns a 2020 Kia Niro. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently decelerated. The contact stated that during the failure the regenerative brake warning light illuminated. The contact stated that his wife was able to coast into a parking lot. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacture was notified of the failure and informed the contact that the vehicle was covered under warranty. The failure mileage was approximately…

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00.0%

No examples available for this selection.

722.6%
ODI 11462521

Just over 2 weeks after purchase of new Kia Niro the brakes failed completely. The regenerative brake light appeared in red along with the ABS light and several others. I was driving in a major highway and had no pressure in the brake pedal, leaving me completely unable to brake. I dropped the car to “manual” second gear” and rode (very fortunately on a straightaway) until I was able to apply the emergency brake. The Niro was towed to the dealership who has had the vehicle ever since. They are uncertain of the cause, have opened a tech case …

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49.1%
ODI 11637344

On Oct 4, 2024, a driver rolled into my car on an incline. While waiting for the police, I looked inside my car and thought the engine was still on. (Flashers). I turned the power button and the car began to roll backwards. I jumped in and tried the break. Pedal went all the way to the floor and car rolled faster. Moved gear shift around and kept rolling faster and faster (incline). I had my left foot out of the car and right on the break. At one point, I was thrown out of the car and my left leg was run over. Car stopped when it hit a tree. Th…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
1012.2%
ODI 11455351

UNKNOWN. Second instance of car not working while driving; this time is was on a highway. Both times "Check Hybrid System" warning comes on. Previously the dealer had to replace entire battery (covered under warranty at the time). This apparently common and may have to do with some fuse. I believe the vehicle shows the battery as completely empty now. I also think my particular Kia Niro should be included in campaign 18V257000. My car is the correct year make and model and I believe something is leaking which could have also caused my battery t…

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23.3%
ODI 11567929

Fire warning recall notice issued in July 2023. Follow up with both Kia and with Kia dealership that I purchased the vehicle from still says that there is no fix to this problem. THE PRINTED CIRCUIT BOARD (PCB) IN THE HYDRAULIC CLUTCH ACTUATOR (HCA) MAY BECOME CONTAMINATED WITH FLUID. A FLUID-CONTAMINATED PCB MAY LEAD TO AN ELECTRICAL SHORT CIRCUIT, THEREBY INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE DRIVING. With the potential of a fire risk while driving, why is the manufacturer not required to remedy this situation in a more ti…

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814.3%
ODI 11245045 · 6,140 mi

AS I WAS DRIVING ON THE HIGHWAY, THE AC STOPPED WORKING. THERE WERE NO WARNING LIGHTS, ALARMS OR INDICATORS THAT SOMETHING WAS WRONG, BUT I IMMEDIATELY GOT OFF THE HIGHWAY BECAUSE I THOUGHT THIS IS NOT RIGHT. AS I BRAKED ON THE RAMP, THE CAR STILL WORKED, BUT WHEN I TRIED TO ACCELERATE LEAVING THE RAMP, THERE WAS NO POWER. I GOT INTO AN ADJACENT PARKING LOT AND TURNED OFF THE CAR. WHEN I TRIED TO TURN IT BACK ON, IT WAS COMPLETELY DEAD. I CALLED AAA, THEY GAVE IT A JUMP, BUT EVEN THOUGH THE BATTERY WAS FULL, WHEN PUT INTO DRIVE OR REVERSE IT WO…

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25.3%
ODI 11563391

My vehicle was the victim of attempted theft and reported to City of Cincinnati police 8/11/23. It then underwent repairs and delays before it was returned to me on 9/22/23. The left side rear door is basically detached from the system, causing the alarm to go off or not even work. The back seat lock is completely malfunctional, and there is glass remaining inside the car. I was informed by two separate Kia locations that they would contact me about repairs. On 9/29, notice attached here, I was informed that when a remedy is available, the…

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00.0%

No examples available for this selection.

39.7%
ODI 11626261

Vehicle has been submitted for repair under recall RCRIT-23V534-0846. DTC P17ED - Engine clutch system EOL fault, is set and has never gone away. Initially the dealership did the recall in the spring of 2024. It was taken to the dealership after an accident and returned with the same DTC. I believe the DTC was never repaired; it is a non-MIL light so it is easy to miss. It was taken back, and they claimed to bleed a clutch. DTC is still present. Taken back again, wiring harness was ordered and replaced, DTC is still present. The dealership (Ser…

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511.4%
ODI 11514541

While slowing down (without bringing it to a full stop) to make a left turn, car dies, losses all propulsion power just coasts. First it happened intermittently than more often. First it happened in low speed later even with highway speed. After bringing it to a park position and restarting car it will run fine until another incident.

Look up ODI 11514541 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
22.4%
ODI 11065272 · 30,000 mi

THE AIR BAGS DIDN'T DEPLOY WHEN I WAS REAR ENDED AND TOTALED MY CAR.. WHILE.SITTING AND WAITING FOR GREEN LIGHT ON A ROAD(STATIONARY).THE NEW KIA ARE NOT SAFE. IF YOU ARE REAR ENDED.THERES NO PROTECTION.THE AIR BAGS DON'T WORK EVEN IF YOU GET HIT AT 35 MPH.I AM COMPLAINING TO MAKE THE CONSUMERS TO BE AWARE OF THE KIA BRAND.THAT THEY ARE NOT TESTING CARS ON REAR END COLLISIONS.MY CAR WAS ONLY 6 MONTHS OLD.I HOPE YOU INVESTIGATE THIS AND MAKE CARS MORE SAFER.

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11.7%
ODI 11548735

The contact owns a 2018 Kia Niro. The contact received a recall notification of the NHTSA Campaign Number: 23V534000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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23.6%
ODI 11496969

I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car thi…

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25.3%
ODI 11450471

I was involved in a collision 11/2021. I had just left a stop sign and was starting to go when a semi hit my front end and spun my vehicle around. I do not understand why my air bags did not deploy and I feel like emergency braking did not work. I have had it work when someone get close to my bumper in the past.

Look up ODI 11450471 at NHTSA ↗

00.0%

No examples available for this selection.

39.7%
ODI 11464534

We discovered the passenger airbag "OFF" indicator was illuminated during while driving. My wife needs an orthotic cushion in the seat for anything other than a 10 minute trip. When the orthopedic cushion is placed in the seat the air bag does not activate. I went to the dealership and we tested a my and another 2022 Niro, a 2022 Sportage and a Telluride. The air bag in the Telluride was the only one that activated. The owners guidance was to contact KIA Consumer Assistance. A call to Kia Consumer Assistance [phone removed]) options 2,5 & 2…

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613.6%
ODI 11543321

I was in a very light two-car collision on 08-09-2023. Both cars had little to no damages, just very minute scratches that are very hard to see. But two of the airbags on my KIA Niro (front and knee) deployed suddenly, causing me to black out for a couple of minutes and later have a concussion, and the bottom airbag caused a bruise and consistent knee pain to this day. My car is at a Kia Service facility and has been for the past 3 weeks and we haven’t gotten any information from them as to what the problem was. I visited this facility to get s…

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110.0%
ODI 11643288

What happened? While driving my 2025 KIA Niro on [XXX] , I stopped at a red light behind another vehicle. Suddenly, my car was rear-ended by another vehicle, causing a significant impact that pushed my car forward into the vehicle in front. The seat belts deployed but I sustained a broken nose from hitting the steering wheel. My daughter and I were taken to the hospital for treatment. Component or System that Failed or Malfunctioned: The floor wiring assembly beneath the front passenger seat, which may have prevented the front airbags and sea…

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15.9%
ODI 11648654

Took car in and dealership kept it. Recall indicated that parts were available, however, dealership says that because there's additional fraying of wires, they don't have the parts. When I contacted Kia corporate, they confirmed that they have release of parts indicated as "TBD." According to NHTSA records, they should have the parts but they say they don't and can't indicate when parts will be available.

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150.0%
ODI 11748432

Driving through intersection making a left turn and a driver blew the light at 45-50 (speed limit is 45 on road) t-boned the vehicle. Air bags did not go off even hitting the zone on the car front passenger door. I have pictures and police report if needed. I contacted Kia and haven’t heard back. This was a rental car through Dollar Rental at Orlando Intl Airport. It was not drivable.

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Vehicle Speed Control
11.2%
ODI 11543219

- my car started releasing white smoke - i took it to repair shop, stated it was fixed, white smoke continued -car started overheating -Took it to KIA dealership and was told i was responsible for fuel leaking into engine, was told my car was not covered under warranty, I also have an extended warranty at the dealership which they wouldn't honor stating it was not covered -Recently while driving the car flashed Hybrid system Failure and shut off -I was unable to move the car -I had the car towed to the original dealer (wiz autos) and it has bee…

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46.7%
ODI 11222226 · 10 mi

I WAS DRIVING ON THE FREEWAY. AFTER SLOWED DOWN AND STOPPED COMPLETELY, SUDDENLY IT LOSE POWER TO RUN. TRYING TO STEP DEEPER THE GAS PEDAL, BUT NO REACTION AT ALL. AFTER TURN OFF AND TURN ON ENGINE FEW TIMES, IT CAN RUN AGAIN, BUT THIS TIME, THE REAL PROBLEM OCCUR. THE ENGINE SOUNDS SO LOUD..IT'S HYBRID CAR SUPPOSED TO SO QUIET (THAT'S WHAT SOUNDS USUALLY). LATER ON, I FOUND OUT HOW TO STILL CAN DROVE IT, BUT WITH HIGH RISK SUDDENLY LOSE POWER ON THE STREET. LATER FOUND OUT, WHEN THE CAR IN MOTION, THE HYBRID SYSTEM DIDN'T WORKED COMPLETELY, …

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23.6%
ODI 11457420

Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which wa…

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00.0%

No examples available for this selection.

111.1%
ODI 11600985

I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious…

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26.5%
ODI 11625827

I got my oil changed and since I picked it up, I have an EPB light on and my “auto-hold” is orange, I also can’t set my cruise control. This disables safety features on my car- adaptive cruise control.

Look up ODI 11625827 at NHTSA ↗

36.8%
ODI 11570832

My dashboard screen has turned off completely 3 different times in the 14 months I have had the vehicle. It is normally off for several days at a time. When it is off, I have no access to my speed, gas, or any other controls shown on that display. When I run the KIa diagnostic tool, it tells me there is an issue with my airbags. Kia has a recall for this issue but refuses to apply the recall (software update) to my vehicle because it was manufactured 19 days before the recall period. I have photos and videos that I have shared with Kia Corpor…

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110.0%
ODI 11767593

I have experienced two incidents of sudden, severely reduced propulsion while driving my 2024 Kia Niro Hybrid. The incidents occurred several weeks apart. During both incidents, pressing the accelerator did not produce normal acceleration. The vehicle continued moving with very limited propulsion, but the gasoline engine remained at 0 RPM and did not engage when additional power was requested. There were no warning lights, error messages, or other indications of a malfunction on the dashboard. During both incidents, I shifted to Neutral and bac…

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15.9%
ODI 11737568

Situation: Slowing on exit lane from freeway while in I-Pedal mode. Anomaly: As i gradually lifted the accelerator pedal, at about 61 mph the car strongly accelerated. My response: I lifted my foot entirely off the accelerator pedal and scanned the dash to confirm that cruise control was not active. Acceleration continued. I tapped the accelerator pedal and the acceleration stopped. We were now at 69 mph and close to the car in front of us.

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
EngineToo few reports for a range958 mi1 (sparse)
ODI 11343051 · 958 mi

THE SERVICE ENGINE VALVE WITH "CHECK ACTIVE AIR FLAP SYSTEM" ERROR MESSAGE IS DISPLAYED. THE DIAGNOSTIC ERROR THAT COMES UP IS AAF - P059F. ACCORDING TO THE DEALER AIR COMPRESSION TEST WERE COMPLETED AND PROPERLY FUNCTIONING. I HAVE SUBMITTED 3 PICTURES WITH THE SAME ERROR MESSAGE CODE TO THE DEALER AND THEY STATE NOT ALL SAVED IN THE CAR'S ECM. THE LIGHTS CAME ON WHEN STARTING AS WELL AS WHILE DRIVING. NOTICED THAT THE CAR TAKES LONGER TO CHANGE GEARS OR GO INTO EV MODE.

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Power TrainToo few reports for a range28,750 mi2 (sparse)
ODI 11570713 · 30,000 mi

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that another warning light of an HEV failure had occurred. The manufacturer was made aware of the failure. The failure mileage …

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ODI 11579317 · 27,500 mi

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa…

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Service BrakesToo few reports for a range46,000 mi1 (sparse)
ODI 11484418 · 46,000 mi

The contact’s wife owns a 2020 Kia Niro. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently decelerated. The contact stated that during the failure the regenerative brake warning light illuminated. The contact stated that his wife was able to coast into a parking lot. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacture was notified of the failure and informed the contact that the vehicle was covered under warranty. The failure mileage was approximately…

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Back Over PreventionToo few reports for a range62,000 mi1 (sparse)
ODI 11623718 · 62,000 mi

The contact owns a 2020 Kia Niro. The contact stated while reversing, the back over prevention camera failed to function as intended. The contact stated that the screen displayed a black image. In addition, the contact stated that the back over prevention system was inoperable. The vehicle was taken to the dealer. The contact declined the diagnostic test because of the cost. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage…

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Engine And Engine CoolingToo few reports for a range84,250 mi2 (sparse)
ODI 11665324 · 70,500 mi

The contact owns a 2020 Kia Niro. The contact stated that the oil change due in 700 miles message was displayed. The contact stated while driving 55 MPH to have an oil change performed, oil change service at 55 MPH, the contact heard an abnormal popping sound. The contact stated that the low oil pressure warning light became illuminated. The contact stated while approaching the Auto Shop for the oil change, the vehicle lost motive power and made another abnormal sound. The independent mechanic informed the contact that the engine might have fai…

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ODI 11760958 · 98,000 mi

The contact owns a 2020 Kia Niro. The contact stated that while driving 79 MPH, the thermostat displayed that the engine was running hot and there was white smoke coming from the front of the vehicle, with the check engine warning light illuminated. Upon inspection, the contact became aware that a hose underneath the radiator was disconnected, and coolant was leaking from the hose, and the dipstick had dislodged into the engine. The contact stated that while accelerating from a complete stop or while decelerating, the vehicle jolted forward. Th…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11623718 · 62,000 mi

The contact owns a 2020 Kia Niro. The contact stated while reversing, the back over prevention camera failed to function as intended. The contact stated that the screen displayed a black image. In addition, the contact stated that the back over prevention system was inoperable. The vehicle was taken to the dealer. The contact declined the diagnostic test because of the cost. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage…

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2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11640082

2020 Kia Niro was driving fine until one day while driving down the highway at highway speeds (65-70 mph), the car began to lose power and as we switched lanes to get to the side of the highway, the car began to smoke and caught on fire. Our safety was at risk due to the car catching on fire. The problem is unable to be reproduced as the car is a total loss. Vehicle was inspected by police at the scene. There were no warning lights, and the vehicle had been in working condition prior to the incident. The vehicle had a recall that was fixed at …

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2025-030None

No examples available for this selection.

2025-042None
ODI 11653649

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11657864

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and …

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2025-050None

No examples available for this selection.

2025-061None
ODI 11665324 · 70,500 mi

The contact owns a 2020 Kia Niro. The contact stated that the oil change due in 700 miles message was displayed. The contact stated while driving 55 MPH to have an oil change performed, oil change service at 55 MPH, the contact heard an abnormal popping sound. The contact stated that the low oil pressure warning light became illuminated. The contact stated while approaching the Auto Shop for the oil change, the vehicle lost motive power and made another abnormal sound. The independent mechanic informed the contact that the engine might have fai…

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2025-070None

No examples available for this selection.

2025-081None
ODI 11679423 · 110,000 mi

The contact owns a 2020 Kia Niro. The contact stated that while driving at an undisclosed speed, the HEV Hybrid System warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

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2025-090None

No examples available for this selection.

2025-101None
ODI 11695034

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 25V426000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R) or the image was frozen. The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for…

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2025-111None
ODI 11697442

AS AT 11/07/2023 KIA AMERICA KNEW OF HCV/HYDRAULIC CLUTCH ACTUATOR -HEV/HYBRID ELECTRIC VEHICLE CAUSED TRANMSISSION PROBLEM IN KIA NIRO HYBRID 2020 AND KIA AMERICA REFUSED TO REPAIR IT. RECALL COMPLETED 5/27/2025 AFTER POWER TRAIN WARRANTY EXPIRED.

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2025-121None
ODI 11706924

There were no symptoms prior to the warning message and warning symbol on the dash. Warning message was "Check EV System". I took my car to the dealer immediately. The dealer has had my car for 3 1/2 months, since Sept 12, 2025. Now the field tech from Kia, on 12/22/25, says that the Electric Power Control Unit (EPCU) needs to be replaced. This could have cause the vehicle to stop in the middle of traffic and cause an accident.

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2026-010None

No examples available for this selection.

2026-022None
ODI 11719210

When I’m braking at slow speeds, 10mph or less the front left tire braking system locks and makes the car skid. This happens randomly. There’s also a clicking sound made from the regen braking to switching to regular braking. The mechanic replaced the hca assembly and wiring kit from a recall but the car is still having the same issues. This also brings up the codes EBS and AUTO HOLD on my dash.

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ODI 11720581

One night the tailgate latch began clicking, locking and unlocking itself and then not latching closed, causing the inside light to remain on and the tailgate open indicator to display on the display panel. Then it just went dead and would not open at all, even if using the specific tailgate open key on the key fob. Then a few weeks later while driving on an empty street very slowly as I was turning a corner, with no warning the back windshield suddenly made a loud noise and then spontaneously shattered. I got out and looked around and there wa…

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2026-032None
ODI 11726377

Engine Seized at 79,000 miles on Kia Niro Hybrid on 3/8/2025. Oil was changed at 78,225 miles on 12/16/2025. No issues with vehicle until approx. 1,000 miles later and just a month and a half later when car suddenly lost power on a highway forcing me to try to safely and quickly navigate off the road. This could have caused risk to my life and other lives. The car could not be restarted. Kia said the drain plug was not screwed on and is refusing to honor warranty despite no issues with the oil change. Notably, in October 2022, the Nation…

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ODI 11727309

I own a 2020 Kia Niro PHEV. In October 2024, my dealership performed Technical Service Bulletin SA512 on my vehicle addressing the inverter coolant system. I was not informed at that time that the issue was likely to recur or that periodic maintenance would be required. In March 2026, the inverter coolant warning light returned. I brought the vehicle back to the dealership, where I was told the coolant had crystallized. The dealer confirmed this is a known recurring issue with this vehicle and stated it would need to be flushed approximately ev…

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2026-042None
ODI 11733521

I had my oil changed in Dec. 2025. I drove 1000+ miles w/no issue. Engine suddenly seized w/no engine light warning. Oil dumped all at once. Kia refuses to cover under warranty. THIS HAPPENED TO MY CAR: NTSA announced it had launched an investigation into Hyundai Motor Company and Kia Motor Company for problems with their oil pans and oil drain plugs... consumers have filed complaints their engine’s oil drain plug falls out, causing all the oil to drain out of their engine while driving. In multiple tests the oil drain plug was tightened…

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ODI 11734752

10.25" audio head unit. UVO no longer connects so that 911 and roadside assistance can not be reached. This is a known problem with 2019 and early 2020 Kia Niro's part# 96160-Q4210. I spoke to the Kia UVO Call Center and they confirmed that my unit is not communicating and has not since Dec. 2021. As I usually drive just around town I have not used UVO, but now that I'm on the road I need to be able to use this feature. I'm attaching a quote for a replacement unit

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2026-050None

No examples available for this selection.

2026-063None
ODI 11741696

The AC compressor failed due to an isolation resistance failure at the high voltage inverter. Freon leaked from the AC system into the battery chiller coolant loop, causing crystallization and blockages in the inverter coolant circuit. This is a battery thermal management system failure. The failure was confirmed and diagnosed by an authorized Kia dealer. Warning lights appeared on the dashboard including an inverter coolant warning. The vehicle was driven in ambient temperatures exceeding 108 degrees Fahrenheit in Arizona with no cabin cooling…

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ODI 11744598

The electronic parking brake controller failed after intermittent warnings that began while the vehicle was still under warranty. The parking brake actuator also failed and had to be replaced. The electronic parking brake system is part of the vehicle’s safety system, and the failure caused the parking brake to malfunction unpredictably. The issue did not store persistent diagnostic codes, making it difficult to diagnose earlier. This is a safety concern because it affects the vehicle’s ability to hold position when parked and can interfere wit…

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ODI 11746979

What's malfunctioning: coolant monitoring system shows low coolant warning when coolant level is observably fine. Problem has been ongoing for over a year. Available for inspection: yes. Safety problem: coolant monitoring is inaccurate, causing alarm when coolant levels are fine and possibly causing no alarm when coolant levels are too low. Problem reproduced: yes, by both dealer and independent service center. Vehicle inspected by manufacturer: yes. They attempted service but their repair only lasted a few months. Symptoms prior to failur…

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2026-071None
ODI 11749340

This submission is supplemental information for my prior NHTSA complaint (Complaint #XXX). After filing the original report, I learned additional details from the Kia dealership that serviced my vehicle. The service department stated that they have seen the same electronic parking brake controller and actuator failure on multiple Kia Niro vehicles from model years 2018–2021. They reported that these failures were not covered under warranty for those years, even when the symptoms began during the warranty period. The dealer also explained that …

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2026-082None
ODI 11755319

AC not working, recall SA512 is needed, Kia wont cover the cost of replacing electrical components. Thermal Runaway / Fire Risk: The broken compressor prevents the battery thermal management system from cooling the main high-voltage lithium-ion battery package, creating an overheating hazard during driving or DC fast-charging. Sudden Loss of Power (Motive Power): Battery overheating can trigger a sudden "safe mode" or turtle mode, dropping your speed to zero unexpectedly on the highway.Impaired Driver Visibility: The lack of functional cabin …

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ODI 11760958 · 98,000 mi

The contact owns a 2020 Kia Niro. The contact stated that while driving 79 MPH, the thermostat displayed that the engine was running hot and there was white smoke coming from the front of the vehicle, with the check engine warning light illuminated. Upon inspection, the contact became aware that a hose underneath the radiator was disconnected, and coolant was leaking from the hose, and the dipstick had dislodged into the engine. The contact stated that while accelerating from a complete stop or while decelerating, the vehicle jolted forward. Th…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 235 reports

2022: 14 complaints · 2023: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223914
2023142935
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20223100
20234400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainUnknown Or OtherElectrical SystemService BrakesAir BagsBack Over PreventionEngine And Engine Cooling
Engine—0
3
ODI 11485034

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

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ODI 11563391

My vehicle was the victim of attempted theft and reported to City of Cincinnati police 8/11/23. It then underwent repairs and delays before it was returned to me on 9/22/23. The left side rear door is basically detached from the system, causing the alarm to go off or not even work. The back seat lock is completely malfunctional, and there is glass remaining inside the car. I was informed by two separate Kia locations that they would contact me about repairs. On 9/29, notice attached here, I was informed that when a remedy is available, the…

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ODI 11697442

AS AT 11/07/2023 KIA AMERICA KNEW OF HCV/HYDRAULIC CLUTCH ACTUATOR -HEV/HYBRID ELECTRIC VEHICLE CAUSED TRANMSISSION PROBLEM IN KIA NIRO HYBRID 2020 AND KIA AMERICA REFUSED TO REPAIR IT. RECALL COMPLETED 5/27/2025 AFTER POWER TRAIN WARRANTY EXPIRED.

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3
ODI 11640082

2020 Kia Niro was driving fine until one day while driving down the highway at highway speeds (65-70 mph), the car began to lose power and as we switched lanes to get to the side of the highway, the car began to smoke and caught on fire. Our safety was at risk due to the car catching on fire. The problem is unable to be reproduced as the car is a total loss. Vehicle was inspected by police at the scene. There were no warning lights, and the vehicle had been in working condition prior to the incident. The vehicle had a recall that was fixed at …

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ODI 11657864

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and …

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ODI 11755319

AC not working, recall SA512 is needed, Kia wont cover the cost of replacing electrical components. Thermal Runaway / Fire Risk: The broken compressor prevents the battery thermal management system from cooling the main high-voltage lithium-ion battery package, creating an overheating hazard during driving or DC fast-charging. Sudden Loss of Power (Motive Power): Battery overheating can trigger a sudden "safe mode" or turtle mode, dropping your speed to zero unexpectedly on the highway.Impaired Driver Visibility: The lack of functional cabin …

Look up ODI 11755319 at NHTSA ↗

0000
Power Train0—000000
Unknown Or Other
3
ODI 11485034

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

Look up ODI 11485034 at NHTSA ↗

ODI 11563391

My vehicle was the victim of attempted theft and reported to City of Cincinnati police 8/11/23. It then underwent repairs and delays before it was returned to me on 9/22/23. The left side rear door is basically detached from the system, causing the alarm to go off or not even work. The back seat lock is completely malfunctional, and there is glass remaining inside the car. I was informed by two separate Kia locations that they would contact me about repairs. On 9/29, notice attached here, I was informed that when a remedy is available, the…

Look up ODI 11563391 at NHTSA ↗

ODI 11697442

AS AT 11/07/2023 KIA AMERICA KNEW OF HCV/HYDRAULIC CLUTCH ACTUATOR -HEV/HYBRID ELECTRIC VEHICLE CAUSED TRANMSISSION PROBLEM IN KIA NIRO HYBRID 2020 AND KIA AMERICA REFUSED TO REPAIR IT. RECALL COMPLETED 5/27/2025 AFTER POWER TRAIN WARRANTY EXPIRED.

Look up ODI 11697442 at NHTSA ↗

0—00000
Electrical System
3
ODI 11640082

2020 Kia Niro was driving fine until one day while driving down the highway at highway speeds (65-70 mph), the car began to lose power and as we switched lanes to get to the side of the highway, the car began to smoke and caught on fire. Our safety was at risk due to the car catching on fire. The problem is unable to be reproduced as the car is a total loss. Vehicle was inspected by police at the scene. There were no warning lights, and the vehicle had been in working condition prior to the incident. The vehicle had a recall that was fixed at …

Look up ODI 11640082 at NHTSA ↗

ODI 11657864

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and …

Look up ODI 11657864 at NHTSA ↗

ODI 11755319

AC not working, recall SA512 is needed, Kia wont cover the cost of replacing electrical components. Thermal Runaway / Fire Risk: The broken compressor prevents the battery thermal management system from cooling the main high-voltage lithium-ion battery package, creating an overheating hazard during driving or DC fast-charging. Sudden Loss of Power (Motive Power): Battery overheating can trigger a sudden "safe mode" or turtle mode, dropping your speed to zero unexpectedly on the highway.Impaired Driver Visibility: The lack of functional cabin …

Look up ODI 11755319 at NHTSA ↗

00—0000
Service Brakes0000—000
Air Bags00000—00
Back Over Prevention000000—0
Engine And Engine Cooling0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

14 mentions · 36.8% of complaints

Median mileage: 60,000 mi (7 usable records).

ODI 11484418 · 46,000 mi

The contact’s wife owns a 2020 Kia Niro. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently decelerated. The contact stated that during the failure the regenerative brake warning light illuminated. The contact stated that his wife was able to coast into a parking lot. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacture was notified of the failure and informed the contact that the vehicle was covered under warranty. The failure mileage was approximately…

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ODI 11485034

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

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ODI 11492683

I first bought the car brand new from the car dealership and the first problem was a check engine light came on when I bought it. I took it to the car dealership and could not find the problem. I bought the car in December 2020. And off and on the check engine light comes and goes. And they could not find the error. Lastly about two weeks before the car caught on fire. It was service for oil change and a catalytic converter replacement. After that while I was driving on the parkway in New Jersey I heard a loud bang in the engine and I pulled ov…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 13.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11455280

I've had my Kia Niro EV approximately 1yr. I'm the only owner so far was brand new but it had set for a year or so. (Purchase Date: March 2021). I noticed about 6 mo./8k miles that listening the same thing that my 2012 Kia Sorento that was involved in the class action lawsuit was having. When I pressed the gas pedal my RPMs go up to five to seven but the car doesn't really go it's like it's barely even going 10 miles an hour. This to me is a huge safety concern considering what if you were trying to get out of the way of a semi and you have th…

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ODI 11485034

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

Look up ODI 11485034 at NHTSA ↗

ODI 11657864

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and …

Look up ODI 11657864 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

2 mentions · 5.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11485034

My Niro has been having issues with sputtering, jerking, chugging, and feeling like it’s about to stall. Sometimes it happens right when I start the car and sometimes it happens while I am driving. The check engine light just started coming on yesterday. I believe the transmission is faulty and have spoken to or taken it to the dealer with this same issue multiple times as it is covered under warranty. They keep telling me that’s just how the car drives but in the 8 cars I’ve owned in my life, I have never had a car that behaves this way before…

Look up ODI 11485034 at NHTSA ↗

ODI 11657864

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and …

Look up ODI 11657864 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b