Auto Recall Watch
U.S. public vehicle records

2015 Kia SORENTO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

750 owner complaints analyzed

3 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2015 model year. Data updated: . 341 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 360 of 750 complaints (48.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation7910.5%
Braking behavior668.8%
Steering behavior506.7%
Electrical and battery issues395.2%
Transmission and shifting202.7%
Fuel system concerns70.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
360
Unknown Or Other
113
Structure:Body
95
Exterior Lighting
86
Electrical System
57
Power Train
42
Steering
32
Air Bags
30
Component breakdown data
CategoryCount
Engine360
Unknown Or Other113
Structure:Body95
Exterior Lighting86
Electrical System57
Power Train42
Steering32
Air Bags30

Engine: 360; Unknown Or Other: 113; Structure:Body: 95; Exterior Lighting: 86; Electrical System: 57; Power Train: 42; Steering: 32; Air Bags: 30

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
40
25,000 to 49,999
37
50,000 to 74,999
93
75,000 to 99,999
75
100,000 to 149,999
77
150,000 and above
19
Reported problems by failure mileage data
CategoryCount
Under 25,00040
25,000 to 49,99937
50,000 to 74,99993
75,000 to 99,99975
100,000 to 149,99977
150,000 and above19

Under 25,000: 40; 25,000 to 49,999: 37; 50,000 to 74,999: 93; 75,000 to 99,999: 75; 100,000 to 149,999: 77; 150,000 and above: 19

50,000 to 74,999 miles has the most reports with usable mileage (93). 409 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
12
2015
8
2016
15
2017
28
2018
45
2019
91
2020
88
2021
123
2022
100
2023
98
2024
67
2025
46
2026
29
Complaints over time data
CategoryCount
201412
20158
201615
201728
201845
201991
202088
2021123
2022100
202398
202467
202546
202629

2014: 12; 2015: 8; 2016: 15; 2017: 28; 2018: 45; 2019: 91; 2020: 88; 2021: 123; 2022: 100; 2023: 98; 2024: 67; 2025: 46; 2026: 29

Pattern summary

Engine leads the component reports. Engine operation appears in 79 complaint narratives. Braking behavior appears in 66 complaint narratives. Steering behavior appears in 50 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10593145 · 2014-05-21 (May 21, 2014)

I WAS DRIVING MY NEW KIA SORENTO ON A TWO LANE ROAD. WHILE DRIVING IN A PASSING ZONE GOING 50-55 MPH, I ATTEMPTED TO PASS A TRUCK. MY RIGHT HAND BUMPED THE GEAR SHIFT TO THE LEFT (AT THAT TIME I HAD NO IDEA THAT BY SLIGHTLY BUMPING THE GEAR SHIFT THE VEHICLE WENT FROM AUTOMATIC TO MANUAL...THERE IS ALSO A BOOT OVER THE GEAR SHIFT THAT PREVENTS VISUAL CONFIRMATION THAT THE VEHICLE IS IN A DIFFERENT MODE ). WHILE ATTEMPTING TO PASS THE TRUCK, MY VEHICLE WOULD NOT ACCELERATE PAST 55-60 FOR APPROXIMATELY 11 SECONDS. I NARROWLY MISSED A HEAD ON …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10593145 at NHTSA ↗

Owner report 10596586 · 2014-06-06 (June 6, 2014)

OUR 2015 KIA SORENTO LX WITH TOURING PACKAGE WAS PARKED IN OUR DRIVEWAY WHEN THE TAILGATE WINDOW EXPLODED AND SHATTERED ALL OVER THE DRIVEWAY. FORTUNATELY NO ONE WAS IN OR NEXT TO IT AT THE TIME. VEHICLE IS BACK AT FUCILLA KIA DEALERSHIP FOR REPAIR. IT IS ONLY ONE WEEK SINCE WE PICKED UP THE BRAND NEW CAR AND IT IS ALREADY IN THE SHOP FOR REPAIR...NOT A GOOD OMEN AND WE ARE NOT HAPPY. *TR

Owner-reported narrative. 84 miles reported. Look up ODI 10596586 at NHTSA ↗

Owner report 10605212 · 2014-06-23 (June 23, 2014)

TL ' THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS FLAGGED BY ANOTHER MOTORIST AND NOTICED FUEL LEAKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK AT THE FUEL PUMP INLET. THE FUEL PUMP WAS CLEANED AND RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,744. JCC

Owner-reported narrative. 2,744 miles reported. Look up ODI 10605212 at NHTSA ↗

Owner report 10615106 · 2014-07-21 (July 21, 2014)

HIGH PRESSURE FUEL LINE FITTINGS DETERMINED TO BE DEFECTIVE AND NOT FITTING CORRECTLY. LINE(S) BECAME DETACHED CAUSING NEAR CATASTROPHIC FUEL SPILL IN CROWDED PARKING LOT. *TR

Owner-reported narrative. 3,730 miles reported. Look up ODI 10615106 at NHTSA ↗

Owner report 10628777 · 2014-08-27 (August 27, 2014)

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WENT INTO "SAFE MODE" AND DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10628777 at NHTSA ↗

Owner report 10632241 · 2014-09-10 (September 10, 2014)

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SURGED FORWARD AT APPROXIMATELY 40 MPH WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINKAGE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/14*CN THE CONSUMER STATED THE CAUSE OF THE FAILURE WAS T…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10632241 at NHTSA ↗

Owner report 10639657 · 2014-09-28 (September 28, 2014)

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

Owner-reported narrative. 500 miles reported. Look up ODI 10639657 at NHTSA ↗

Owner report 10649724 · 2014-10-24 (October 24, 2014)

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Owner-reported narrative. 14,000 miles reported. Look up ODI 10649724 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V907000 · Engine | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2018-12-19 (December 19, 2018)

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

NHTSA campaign record ↗
20V519000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2020-08-27 (August 27, 2020)

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Consequence: If the HECU short circuits, there is an increased risk of an engine compartment fire.

Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.

NHTSA campaign record ↗
21V331000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2021-05-10 (May 10, 2021)

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Consequence: An electrical short in the HECU increases the risk of a fire while parked or driving.

Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

750 unique complaints in this selection. Analysis snapshot: 2026-10-01.

45.5%Usable mileage341 / 750 records
100.0%Valid incident date750 / 750 records
100.0%Valid filing date750 / 750 records
100.0%Ordered incident and filing dates750 / 750 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.6%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6626.7%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Look up ODI 10545551 at NHTSA ↗

577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

Look up ODI 10661198 at NHTSA ↗

1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

Look up ODI 10948107 at NHTSA ↗

2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Look up ODI 11241885 at NHTSA ↗

1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

Look up ODI 11487905 at NHTSA ↗

4618.6%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

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3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

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14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

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11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

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3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

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11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

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2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

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3915.8%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

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3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

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3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

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614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

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2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

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Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

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697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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1229.8%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

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374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

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93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

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5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

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1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

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13554.7%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

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6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

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2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

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49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

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1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

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858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

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15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

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9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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1058.4%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

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172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

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93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

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5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

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00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

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10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

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21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

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717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

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00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

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798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

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8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

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11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

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3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

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42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

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31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

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21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

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22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

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515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

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304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

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141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

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103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

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51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

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41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

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10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

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00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

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34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

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222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

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353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

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324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

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9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

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2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

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112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

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42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

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62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

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105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

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75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

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12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

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22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine62,000–108,594 mi87,560 mi174
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

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ODI 10716343 · 35,000 mi

HAD OIL LIGHT GO ON WHEN I WOULD TAKE OFF FROM A STOP BUT WOULD TURN OFF WHEN I STOP. I CALLED THE DEALER AND TOOK IT IN AND WAS TOLD THAT THE OIL FILTER WAS PUT IN WRONG. THE DEALER PUT A NEW ONE ON AND DID ALL THE TEST TO MAKE SURE IT WAS WORKING PROPER. NINE DAY LATER I HAD A OIL LEAK AND CALLED THE SAME DEALER AND WAS TOLD TO COME BACK IN. THE SERVICE MANAGER THEN TOLD ME THE BECAUSE SOMEONE ELSE HAD DONE OTHER OIL CHANGES ON THE CAR I WOULD HAVE TO PAY FOR ANY REPAIRS IF THE OTHER PLACE WOULD NOT. WHEN I ASKED ABOUT THE PART BEING UNDER W…

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ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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Unknown Or Other47,274–88,000 mi67,000 mi32
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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ODI 10861772 · 20,500 mi

SOOO MANY COMPLAINTS OF KIA DOORS NOT OPENING FROM THE INSIDE. KIA IS NOT ISSUING A VOLUNTARY RECALL OF THIS. THEY SHOULD ASAP! AS SOON AS SOMEONE'S CAR CATCHES FIRE AND THEY CAN'T GET THE DOORS OPEN, THERE WILL BE SERIOUS LAWSUITS. IF YOU ARE UNDER WARRANTY WHEN THIS HAPPENS, YOU ARE GOOD TO GO. BUT ONE BY ONE, THE DOORS STOP WORKING....AND IF OUT OF WARRANTY, DEALERS WANT $400+ PER DOOR LOCK. IT WOULD BEHOOVE KIA TO FIX THESE ASAP BEFORE SOME CHILD GETS TRAPPED INSIDE. GO TO CARGURUS.COM AND YOU WILL SEE ALL THE COMPLAINTS.

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ODI 10872455 · 5,000 mi

BACK PASSENGER SOOR ONLY OPENS UNDER EXTREME PULLING ON HANDLE OR PUSHING FROM INSIDE HARD...THE INSIDE FRAME COMES LOOSE AND THEN WE BANK IT BACK IN PLACE WITH ONES FIST....NEXT TIME ,,,,IT STICKS AGAIN!! VEHICLE PARKED OF COURSE.

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Structure:Body53,500–80,000 mi61,000 mi25
ODI 11006230 · 61,000 mi

AS FOUND WITH MANY OTHER COMPLAINTS ONLINE REGARDING THE SORENTO, THE PARTS INSIDE THE DOOR HANDLE BROKE AND THE DOOR HANDLE FELL OFF WHEN I ATTEMPTED TO OPEN THE DOOR. ALL THE PARTS INSIDE, INCLUDING THE DOOR HANDLE ARE PLASTIC AND, APPARENTLY DEFECTIVE. YOU CANNOT GET INTO YOUR CAR. IF THE HANDLES FALL OFF WHILE DRIVING, IT CAN HIT A FOLLOWING CAR AND POSSIBLY CAUSE A CASUALTY.

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ODI 11097551 · 40,000 mi

ROOF RAIL DETACHED ON HIGHWAY WHILE HAULING KAYAK, SPEED 30 MPH. GUST OF CROSSWIND. RAIL IS PLASTIC AND THE FLANGES ON THE END ARE HELD ON BY TWO SCREWS AT EACH END ON THE OUT SIDE EDGE ONLY.PLASTIC AT THAT POINT IS PAPER THIN. INSIDE EDGE OF FLANGE IS NOT ATTACHED AT ALL. THIS ALLOWS THE RAIL TO ROLL OFF TO THE OUTSIDE WITH VERY LITTLE PRESSURE, RIPPING OUT THE SCREWS ON THE OUTER EDGE. I TRIED THE RAIL ON THE OTHER SIDE AND BY PULLING OUT I COULD LIFT UP THE INNER EDGE AND COULD HAVE RIPPED IT OFF BY HAND WITH A LITTLE MORE PRESSURE. FORT…

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ODI 11112410 · 60,000 mi

THE PAINT FROM THE ROOF OF MY 2015 WHITE KIA SORENTO IS PEELING OFF AND RUSTING IS UNDERNEATH. I STARTED ABOUT 6 MONTHS AGO WITH A LITTLE SPOT AND NOW HAS BECOME A BIG SPOT. THERE ARE ALSO 2 OTHER SPOTS THAT HAVE STARTED.

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Exterior Lighting47,500–93,500 mi74,000 mi36
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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ODI 10983537 · 20,000 mi

THE HEADLIGHTS ARE SO DIM THAT THE ROAD IS NOT VISIBLE. MY CARS' LIGHT METER VALUE IS 77LU COMPAIRED TO A NIEGHBORS' HEADLIGHT VALUE OF 489LU WITH THE SAME LIGHTS. THIS LOW HEADLIGHT OUTPUT VALUE MAKES THIS CAR UNSAFE TO DRIVE IN LOW LIGHT SITUATIONS AND AT NIGHT. THE LOCAL PORT CHARLOTTE, FLORIDA DEALERS' SERVICE MANAGER SAID THAT THERE WAS NO PROBLEM WITH MY HEADLIGHTS. P.S. THE SERVICE MANAGER DID NOT USE A LIGHT METER. HE "EYEBALLED" IT IN THE PARKING LOT IN DAYLIGHT.

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ODI 11004854 · 73,000 mi

THE WIPERS AND HEADLIGHTS WOULD RANDOMLY COME IN AND OUT OF WORKING CONDITIONS. YOU DON'T KNOW WHEN WIPERS ARE WORKING UNTIL IT STARTS RAINING SO IT WAS VERY DANGEROUS. WE HAD TO PULL OVER AND EITHER WAIT FOR THE RAIN TO STOP OR WAIT UNTIL THE WIPERS STARTED WORKING AGAIN. THE BACKUP CAMERA ALSO COMES IN AND OUT. YOU CAN SEE THE SCREEN WARNING YOU TO BE CAREFUL BUT THE CAMERA ITSELF IS ABSENT. THE DOOR HANDLE FELL OFF ONTO THE FLOOR WITH NO PRIOR WARNING. NO ONE HIT IT OR ANYTHING. WE OPENED THE BACKSEAT IN FRONT OF OUR HOME THEN DROVE TO TH…

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Electrical System48,000–102,359 mi70,054 mi29
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

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ODI 10703261 · 4,000 mi

TIRE PRESSURE SENSOR DID NOT LIGHT UP AT ANY TIME WHILE DRIVING ON 95 IN RUSH HOUR MORNING TRAFFIC FOREWARNING ME OF ANY PROBLEM WITH MY FRONT RIGHT PASSENGER SIDE TIRE WHICH TIRE SOMEHOW IMMEDIATELY COMPLETELY DEFLATED WHILE DRIVING. I IMMEDIATELY PULLED OVER TO THE RIGHT SIDE OF ROAD AND CALLED FOR ROAD SIDE ASSISTANCE. THE TIRE PRESSURE SENSOR DID NIGHT LIGHT UP UNTIL THE TOW TRUCK DRIVER REMOVED THE FLAT TIRE FROM MY VEHICLE. WHEN VEHICLE WAS TAKE TO MCCAFFERTY IN LANGHORNE, SERVICE MANAGER ADVISED ME THAT I SHOULD HAVE HAD THE TIRE CHE…

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ODI 10897802 · 30,400 mi

RETURNING FROM A TRIP TO CALIFORNIA, THE KIA HAD JUST TURNED OVER 30000 MILES ON THE KS TURNPIKE WHEN THE ENGINE OIL LIGHT CAME ON. WE STOPPED AND CHECKED THE OIL, IT WAS FINE. WE HAD HAD THE OIL CHANGED BEFORE THE TRIP SO IT HAD LESS THAN 3000 MILES. AFTER CHECKING THE OIL, WE RESUMED THE TRIP. WITHIN A MILE WE HEARD A KNOCKING SOUND, THE CAR DIED, WE PULLED OVER AND THE CAR ENGINE WAS ON FIRE. CALLED 911, WITHIN 15 MINUTES THE FIREMEN ARRIVED AND EXTINGUISHED THE FIRE. ONE OF THE FIREMEN SAID IT LOOKED ELECTRICAL AND SEEMED TO BE CENTERE…

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Power Train68,000–103,600 mi74,000 mi23
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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ODI 11145251 · 61,000 mi

I HAD OIL CHANGED AT THE MECHANIC SHOP. A WEEK LATER I DROVE IN THE CITY, THE OIL LIGHT CAME ON AND OFF. THEN THE CAR JUST SHUT DOWN. I HAD IT RESTARTED AND WENT HOME. I CHECKED THE OIL IT WAS ALMOST GONE. TOOK IT BACK TO THE SHOP. THEY CHECKED EVERYTHING AGAIN AND COULDN'T FIND ANYTHING WRONG WITH IT. NO LEAKS. THEY DON'T KNOW WHAT WENT WRONG. I CONTACTED THE OTHER MECHANIC. HE IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. HE HAD OTHER CUSTOMERS WITH SAME PROBLEMS. IT IS THE POWERTRAIN. WE HAVE TO ADD OIL WEEKLY TO KEEP OIL INSIDE.. IT KEEPS BU…

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ODI 11171106 · 150,000 mi

WE WENT TO GET OIL CHANGED AND THEY SAID IF THEY CHANGE OIL THE ENGINE WILL EXPLOED . THEY SAID OUR VEHICLE HAD RECALL ON IT

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Steering32,000–98,000 mi65,000 mi21
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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ODI 10668775 · 17,000 mi

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…

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Air Bags17,500–94,814 mi63,250 mi14
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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ODI 10668775 · 17,000 mi

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…

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ODI 10846023 · 12,000 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO A TELEPHONE POLE ON THE PASSENGER SIDE. NONE OF THE AIR BAGS DEPLOYED, BUT THE VEHICLE WAS FILLED WITH A VERY STRONG SMELL COMING FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED A MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOWED TO AN AUTO BODY YARD THAT WAS ASSOCIATED WITH THE LOCAL DEALER. THE MANUFACTURER WAS NOT MA…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

8 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-115None
ODI 11623351

My engine is using excessive amounts of oil. I am having to fill the engine with oil in between my 3000-mile oil changes. No oil is leaking in my driveway. I just started an oil consumption test with a dealer and after driving it 1000 miles I brought it back to them as they asked, and the engine oil level had dropped by almost 4 qt. But after making some calls with KIA regional they said they my car wouldn't have the engine replaced due to it not being in the recall. KIA knows there is a problem with their engines and will not fix the problem.

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ODI 11624348

Bought a 2015 Kia Sorento that is Pearl white. Got the car without any knowledge of the pearl white issues. For a beautiful color it is the worst paint job I have ever seen a manufacturer put out. The paint code is steadily flaking off and I'm finding new spots what seems to be daily now. My 2003 Tahoe paint job is holding up better than what my 2015 Kia paint job is. Kia needs to fix their crappy paint job it's hard to enjoy this color when it's flaking and won't even stay intact

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ODI 11625135 · 162,645 mi

March of 2022 the engine stalled out and found out due to coolant leaking from head gasget area. Put new engine in and July 2024 the new engine started stalling and knocking. No warning lights. In middle of busy traffic and died. Rod bearings failed and metal shavings appeared in engine. Need another engine but can't afford it. Dealership said its manufacturer problem. I know other kia engines were covered under the problem with rod bearing but ours wasn't. This should be included

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2024-125None
ODI 11629682

Problem: exploding panoramic sunroof in KIA Sorento 2015 I was driving on a smooth, paved two-lane road in a rural area. No cars were nearby (thankfully). car Internal temp: 64. outside external temp: 64 (I specifically made note of this because I thought a temperature differential could explain the explosion, but my car has a digital readout of both temperatures, and they matched exactly.) Sunroof was closed at the time, and I was not trying to open/close it. When the sunroof exploded, I heard a deafening, "exploding" sound. Initially, I …

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ODI 11629888 · 76,289 mi

The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal popping sound coming from the steering column. There was no warning light illuminated. The contact stated that the steering column became severely loose, and the steering wheel became difficult to turn. The vehicle was restarted. The vehicle was taken to an independent mechanic, and the contact was informed that the steering column might have failed and needed to be replaced. The contact stated that the mechanic had not completed…

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ODI 11631803

I HAVE THE SNOW WHITE PAINT, AND IT IS PEELING IN SEVERAL AREAS. HOOD, ROOF, AND SECTION THAT GOES FROM FENDER TO ROOF.

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2025-016None
ODI 11633965

Paint peel, only happening on shiny white pearl coat.

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ODI 11635095

Paint peeling and delaminating

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ODI 11635196

I don’t know why, but I keep losing oil somewhere. I do my oil changes on time regularly and they said it’s burning oil fast and that that’s an issue with all Kia.

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2025-022None
ODI 11640873

Kia had a class action lawsuit for rod bearing failure. The settlement appears to require a KSDS (knock sensor) software update. This was a 'Product improvement campaign', which would extend the warranty to 15yr 150k miles. Kia mailed the letter to a previous address, failing to notify the owner. This should have been a recall. Engine has seized, warranty claim denied. Estimated repair over $9,000. Kia failed to notify owner of the defect, only sending one letter, to a bad address. Kia is dodging it's responsibility, the warranty claim i…

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ODI 11641923

My Kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for Kia vehicles made between 2013 and 2019. [XXX] . While this is not necessarily a safety issue, it is common problem that Kia knows about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-038None
ODI 11646196

My car started shaking and making knocking sounds, pulled over and turned it off, tried to turn it back on and it shut off, had it towed to a family/friend mechanic he says my engine needs to be replaced. I’ve never had issues up until now.

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ODI 11646743

The oil pump quit and Kia had a service bulletin that indicated that the oil pumps were defective and 10 years or 180k they would repair. Not may case.

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ODI 11647886

UNKNOWN. My engine light comes on often. When I had my oil changed the professional indicated that my car is burning oil. When reviewing online, it appears that this is a common issue for Kia Sorento and specifically the engine that is installed in my 2015.

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2025-045None
ODI 11652193

Engine died in the middle of the right of way suddenly and would not restart. Knocking sound ensued when restart was attempted. Within the previous 48 hours, the engine had been topped off with 2 quarts of oil. The dealership it was towed to to assess the issue confirmed they added an additional 3 quarts of oil during the assessment. They confirmed the engine would need to be replaced. Mileage at the time of incident was 68K. Kia corporate confirmed they would not replace the engine since there are 4 owners on the vehicle history, and the w…

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ODI 11652700

Kia Sorento Limited 2015. Regular oil changes on engine using Valvoline synthetic oil. 118k miles on the 3.3L engine. Car is in mint condition. I have all records. At oil change, Valvoline tech mentioned it was low on oil. Never had a tech tell me that before. 24 hours after oil change, I started the engine and heard a pinging noise. I let the engine warm up and the sounds smoothed out. I drove it for less than 5 minutes on the highway at 60mph and warning lights came on and the car had no power from the engine. No loud sounds or knocking at …

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ODI 11655490 · 20,735 mi

Odometer Fraud. The contact purchased a 2015 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an auction sale. At the time of purchase, the vehicle mileage was 20,19,4 and at the time of registration, it was discovered that the mileage was 20,735.

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2025-052None
ODI 11658674

With little to no warning my check engine, steering, and oil lights turned on and the engine stalled after a loud noise as I was coming to a stop. This occurred on a major highway and could have been catastrophic and dangerous if it occurred at full speed by leaving my vehicle in the middle of the road open to potential collisions that could harm myself or others. Thank goodness i did not have any passengers. I was barely able to pull off to the median and had the vehicle towed to a mechanic who confirmed the engine had seized due to rapid oil …

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ODI 11660441

On April 26, 2025, while driving, my car just stopped in the middle of the road. There were no warning signs, no engine indicator light on on the dash. It just stopped and would not crank.

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2025-065None
ODI 11666019

My 2015 Kia Sorento was in complete engine failure need help of repairing and replacing engine

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ODI 11667035

On [XXX] while driving at approximately 45 mph the check engine light came on and the car would not accelerate. It was towed to the Kia Dealership in Charleston South Carolina. A Code P1326 was diagnosed. They performed bearing clearance test and it passed. Also Performed software update. The car drove as normal until [XXX]. On [XXX] while on the interstate, going about 65 mph, the check engine light began flashing and car would not accelerate. The car was taken to the Kia dealership in Florence, South Carolina where we were told the knockin…

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ODI 11667364

2014-2015 Kia Sorento 3.3L V6 Engines Coolant Leak Extension of Warranty and or Financial reimbursement of a repair done prior to receive this notice. engine develop coolant leak from cylinder head gasket area I have tried since 6-24-2024 to get a reimbursement from Kia for Case#[XXX] I have sent info through their website portal, last Dec 2024, they emailed, sent a requested paper, and still nothing. No reimbursement check, no notice that it isn't going to be paid, NOTHING. In a few days 24th it will have been 1 year since I contacted them. …

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2025-077None
ODI 11671535

White vehicle paint is peeling. Was told by dealer it's a known issue and is awaiting defect with paint manufacturer.

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ODI 11672834

Paint randomly flys off the vehicle while driving. There are many documented issues with this white pearl coat on my year of vehicle where the paint did not adhere correctly to the base coat.

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ODI 11672972

Metal rod on driver seat broke

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2025-085None
ODI 11678103

Cut off in middle of the interstate start smoking

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ODI 11679300

Car had a blown head gasket. Took it to my mechanic and upon inspection determined that the head bolts had stretched. My mechanic said that it was a common problem and service advisor at dealership also agreed it was a common problem. After a little research found a lot of complaints about this problem. Talked to KIA and was told no warranty or recall for this problem

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ODI 11679539

I have the pearl white paint on this vehicle. It is peeling off the car.

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2025-092None
ODI 11685783

My problem is with the headlights, in that the condenser lens for the low beam lights has clouded so badly that driving at night has become so dangerous. I have changed the bulbs twice in an effort to correct the problem to no avail. And with the sealed unit not able to be disassembled to clean the lens, my only option is to replace the units at approximately $800 each. This condition in my opinion should not have occurred.

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ODI 11685823

Low beam headlights would work and some times not work and then one day they stopped working completely. We've had everything checked out and there is no explanation as to why this is happening. Replaced headlights, relays, and checked wiring.

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2025-103None
ODI 11692891

Faulty motor I have changed oil early every time and every mechanic I’ve been to said the Kia motor is always doing this ! I still owe 9k on this car! It’s burning oil so fast and not going into the engine this is a on going issue with these motors ! I just now hit 100 k miles no reason for my motor to be blowing please put the recall back on for the 2015 Kia’s!!!

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ODI 11694849 · 109,200 mi

The contact owns a 2015 Kia Sorento. The contact stated while the vehicle was parked and shifted into park(P), the gear shifter failed to shift into the intended gear. No warning lights were illuminated. The contact stated that the gear shifter had seized in park(P). In addition, the contact stated that the failure had occurred while at the drive-thru picking up lunch. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was advised to tow the vehicle to the dealer for diagnostic testing. The vehicle was…

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ODI 11695233 · 134,000 mi

The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. The contact was able to coast to the side of the road, and the vehicle failed to restart. Several unknown warning lights were illuminated. The contact stated that prior to the failure, the vehicle was consuming an excessive amount of engine oil. The vehicle…

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2025-111None
ODI 11698466

My vehicle has a slow speed pick up and I’m getting code p0018 and has very rough idling !

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2025-120None

No examples available for this selection.

2026-014None
ODI 11710713

I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. I was stuck in the middle of a busy road way causing traffic’s to back up. I had to call the police to sit behind me so I wouldn’t get hit from behind.

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ODI 11712657

The low beam headlights do not illuminate the highway sufficiently to drive safely. I lowered the aim of my high beam to be able to drive at night and not blind approaching drivers. This is unacceptable for a modern vehicle to be permitted to be sold in this condition.

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ODI 11713407

Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the dim lights since I bought the car have a very low light were you can hardly see at night. And this SUV drinks gas on long/short trips. I’ve taken it in several times but they keep saying nothing’s wrong and I know there is I have driven my boyfriend vehicle which is a V6 and went the same exact distance and didn’t have to get any fuel until I was about half way back. Something has to give. I love my Kia as I have owned 2. But somet…

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2026-024None
ODI 11715653

Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Discovery of Defect: I am the owner of a 2015 Kia Sorento. Recently, one of my headlights failed. Upon attempting a routine bulb replacement, I discovered a critical hardware defect: the bulb socket is physically seized. It cannot be rotated or removed by any standard manual force. This is not a simple wear-and-tear issue; it is a mechanical seizure of a component that must remain accessible for safety maintenance. 2. Kia’s Refusa…

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ODI 11716580

I am filing this complaint regarding a suspected safety defect involving the Theta II engine in my 2015 Kia Sorento. The vehicle developed progressive engine failure symptoms including: Engine knocking and abnormal mechanical noise Loss of power while driving Misfire conditions Excessive oil consumption Progressive deterioration of engine performance These symptoms began at approximately 150,000 miles and worsened over time. Given the documented history of Theta II engine failures involving rod bearing defects, sudden engine seizure, loss of po…

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ODI 11717647 · 98,954 mi

The contact owns a 2015 Kia Sorento. The contact stated that while driving approximately 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was pulled over to the side of the road. The contact attempted to restart the vehicle, but the engine made abnormal knocking sounds. The vehicle was towed to the residence and failed to restart. A mobile technician diagnosed the vehicle with engine failure. The vehicle was not repaired. The dealer and the manufacturer were not contacted. The failure mileage was 98,954.

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2026-037None
ODI 11721770 · 128,405 mi

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. There was a knocking sound coming from the engine. The vehicle was towed the local dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 128,405.

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ODI 11722038

Subject: Broken Driver Seat Metal Rod – Safety Hazard in 2015 Kia Sorento To Whom It May Concern, I am writing to report a serious issue involving the driver’s seat in my 2015 Kia Sorento, specifically a broken metal rod inside the seat frame. This part appears to be part of the seat's internal adjustment mechanism and should not fail under normal use. Its failure presents a potential safety hazard. 📌 Vehicle Details: Make/Model: 2015 Kia Sorento VIN [XXX] 5 Registered Owner [XXX] m Address [XXX] 4 Email [XXX] m 📌 Part Label Information: Labe…

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ODI 11724298

I’m tired of replacing my headlight bulbs every month!!! Both high and low beam go out all the time! It’s expensive. Also it is a safety concern. The low beams are dim to begin with and having one go out I have to drive with high beams on due to inability to see. I even upgraded bulbs in hopes of brightening but they also go out all the time.

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2026-042None
ODI 11729177

Shift arm gear stuck- unable to shift from park to drive to neutral, reverse, etc.

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ODI 11734100 · 94,000 mi

The contact owns a 2015 Kia Sorento. The contact stated that while driving at undisclosed speeds, the vehicle hesitated to maintain automotive power. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

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2026-052None
ODI 11737792

I own a 2015 Kia Sorento with Snow White Pearl paint. The paint is prematurely peeling/delaminating from multiple areas of the vehicle despite normal maintenance and no accident damage. The vehicle was inspected by a Kia dealership, and I was informed that the condition appears to be a paint defect rather than normal wear and tear. The paint failure is occurring in a manner consistent with numerous complaints from other Kia owners involving Snow White Pearl paint adhesion failure. The peeling paint affects the appearance and value of the vehi…

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ODI 11738617

I am filing a safety complaint regarding a 2015 Kia Sorento equipped with the 2.4L Theta II engine. The vehicle developed progressive engine knock, reduced power, and check engine warnings while driving. Diagnostic trouble codes include P0017, P0014, and P0340 relating to crankshaft/camshaft timing correlation and camshaft position faults. A Kia dealership performed diagnostic testing using Kia diagnostic equipment (KDS) and documented abnormal knock activity across all cylinders. The dealer repair order specifically states: * “Found data PI…

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2026-064None
ODI 11741434

While driving on interstate 380 south,with cruise on ,my engine failed with loud knocikng, Ihad two tractor trailors behind me ,i was lucky to get off road onto side of shoulder this was on May 5,2026. this was the second 2.4 liter theta 2 motor in my sorento, first motor failed at 58.000 miles, second motor failed at 138,000miles. auto was taken to kia dealership in Blakely ,Pa. a NEW MOTER HAS BEEN INST.ALLED UNDER WAURENTEE.MY ENGINE HAS THE KNOICK SENSOR AND SOFTWARE INSTALLED

Look up ODI 11741434 at NHTSA ↗

ODI 11743877

I am filing a safety complaint regarding a Kia vehicle I purchased from CarMax Waldorf approximately 3 months ago. The vehicle has developed a strong gasoline/fuel odor that is consistent with a possible fuel leak. This creates a serious safety concern, including the risk of fire or explosion while driving or operating the vehicle. The issue began shortly after purchase and has continued. The vehicle is now unsafe to drive due to the strong fuel smell. When I contacted CarMax about the issue, I was instructed to take the vehicle to a Kia dea…

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ODI 11744083

2015 Kia Sorento fire on the 7th I was drive lost brakes and steering and as soon as I stop to get out to check the whole truck went up in flames

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2026-072None
ODI 11748406

My 2015 Kia Sorento is experiencing a catastrophic structural failure of the exhaust system where the front manifold catalytic converter has internally collapsed This is a severe safety hazard because the physical blockage of the exhaust flow creates massive engine backpressure stalling when trying to drive even a small hill on highway, risking sudden engine stalling, unprompted deceleration, and power loss at highway speeds, which increases the risk of a crash. Furthermore, the blocked exhaust gases generate extreme temperatures under the hoo…

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ODI 11749754

I parked my car and it was sitting for about an hour I came back to the car and heard a humming noise found that weird but I had to drive home about 10 mins later I parked car, sound was still going even while car was off. So I thought to let it sit for another while. Came back to car sound was still on I started car and the abs, traction, & brake light came on and not even 2 mins later my car starts smoking. So immediately I shut it off and have to leave my car parked in another city because I didn’t want to risk driving it home. Fast forward …

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2026-081None
ODI 11755502

Paint De lamination on Snow White Pearl due to manufacturing defect Date listed was the date it started to peel. Started peeling around the window first. Then it continued on the front hood.

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2026-093None
ODI 11761812

The headlights are so dim that I could not see at night. I am forced to drive with the fog lights on for any amount of visibility. I recently replaced the headlights with factory replacements and now the connectors going into the back have failed and power only makes it to the lights when Mercury is in retrograde. This is unacceptable and a severe safety hazard.

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ODI 11761836 · 119,000 mi

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an Auto Zone auto parts store. The contact was notified of an open recall. The dealer was made aware of the failure by phone. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact stated that the vehicle was previously involved in a crash, and the air bags had not deployed. The failure mileage was …

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ODI 11763639

I was driving my 2015 Kia Sorento on [XXX] south of the [XXX] junction when the engine suddenly started making severe mechanical noise and the vehicle seemed to have significantly reduced power. This is a remote stretch of highway with no usable shoulder. I had my son with me and had to immediately navigate with reduced speeds and power until I could reach a pullout and get safely off the highway. The sudden engine problem at highway speed created a serious safety concern because I could not immediately get the vehicle out of the traffic lane,…

Look up ODI 11763639 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineUnknown Or OtherStructure:BodyExterior LightingElectrical SystemPower TrainSteeringAir Bags
Engine—
14
ODI 10904210 · 25 mi

THE SUV HAS BEEN HAVING WHITE SMOKE COMING FROM TAILPIPE AND THE CAR HAS BEEN PULLING. IT MAKES UGLY NOISE WHEN WE TRY TO ACCELERATE ON THE FREEWAY AND PULLS. THE OIL LIGHT ISN'T COMING ON TO TELL US WHEN THE OIL IS LOW EVEN IF IT'S NOT TIME FOR A PIL CHANGE. WE SEEM TO NOTICE THAT THE CAR IS BURNING OIL MORE FREQUENTLY THAN A NORMAL VEHICLE. ALSO NOTICE SLUDGE WHEN WE CHECK THE OIL EVEN IF WE HAD JUST HAD A OIL CHANGE IT SEEMS TO COME BACK. THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. THEY TELL ME THEY CAN'T FIND ANYTHING WRONG.…

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ODI 11112506 · 5,000 mi

I HAVE 2 CONCERNS, 1 MAINLY I HAVE A NEWER 2015 KIA SORRENTO WITH UNDER 25K MILES, OWNED IT ABOUT 2 YEARS EVER SINCE I OWNED IT THERE HAS BEEN A TICKING IN THE ENGINE AND WHITE SMOKE BLOWING OUT THE EXHAUST. WHICH SHOULD NOT BE THECASE WITH A NEWER CAR, AFTER TAKING IT TO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. ADDITIONALLY WHEN I TURN ON THE AIR CONDITIONER IT SMELLS LIKE VINEGAR OR DIRTY SOCKS AN AWEFUL SMELL, ONCE AGAIN THE DEALERSHIP STATED NOTHING WRONG WITH THE CAR. IT SOUNDS LIKE KIA IS COVERING UP OLD DEFICIENCIES WITH THEIR ENGINES…

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ODI 11246220 · 10 mi

CAR STARTED MAKING KNOCKING NOISES FROM ENGINE AND GOT LOUDER AS MY HUSBAND ACCELERATED. CAR THEN HESITATED TO ACCELERATED AND EVENTUALLY STALLED. THIS IS DANGEROUS!

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4
ODI 11397217 · 8,500 mi

I HAVE HAD COMPLETE ENGINE FAILURE WHILE DRIVING AND ALSO PAINT CHIPPING IN SEVERAL AREAS.

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ODI 11515352

While driving at night on 2 lane highway at speed limit the engine seized as I pressed acceleration. Had to get to safe spot to pull off while just coasting as other drivers got upset so glad I didn’t get hit from behind. Had to be towed home had mechanic look at it he said engine is needing replaced. Kia knows they have a recall on engines but won’t fix unless something happens that’s dangerous! I was told when I had their knock sensor put on that would just slow the engine down before it became a danger but no that didn’t happen it literally …

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ODI 11553306

Paint started peeling off

Look up ODI 11553306 at NHTSA ↗

5
ODI 11402955 · 117,000 mi

TOOK MY CAR TO THE MECHANIC FOR A SECOND OPINION REGARDING LOW BEAM LIGHTS SHUTTING OFF WHEN I TURN ON THE HIGH BEAMS. THIS OCCURRED FREQUENTLY WHEN USING HIGH BEAMS. ALSO, MY HEADLIGHTS (LOW BEAMS) CONSISTENTLY BURNT OUT. HAD TO INSTALL 2-3 NEW BULBS IN EACH HEADLIGHT (WITHIN 1 YR.). MECHANIC SAID PROBLEM IS MORE THAN JUST THE LIGHTS, THE KNOCK SENSOR WAS BAD AND NEEDED MORE WORK THAN WHAT THEY WERE WILLING TO DO AND RECOMMENDED ME GOING BACK TO KIA. DRIVING HOME FROM MY MECHANIC, I WAS ON THE SURFACE STREETS TO GET ON THE FREEWAY, A KNOCKING…

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ODI 11443507

Upon accelerating causes a lot of exhaust smoke and bogs down so I can’t get out of the way and others behind me cannot see a thing. Two Kia dealerships refused assistance. The first after I called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. The other telling me it would be six months at least. The warning dashboard lights did not trigger during or after incidents. The only light that came on ever was the oil ligh…

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ODI 11482333

SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?

Look up ODI 11482333 at NHTSA ↗

19
ODI 11101233

WENT TO TURN ON THE CAR THE CAR HAD ACCELERATED WHILE IN PARK. FROM THERE THE SAME THAT THE ELECTRICAL PART IN THE CAR STOP WORKING. THE TIRE SENSOR WAS ALSO ON THE ENGINE SENSOR WAS ALSO ON MAJOR ISSUES

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ODI 11203312 · 112,000 mi

THE VEHICLES ENGINE JUST STALLS OUT AND SHUTS COMPLETELY DOWN. KIA KEEPS SAYING CAMSHAFT SENSOR BUT YET THEY HAVE REPLACED IT THREE TIMES IN THE PAST 2 MONTHS. IT'S THE ENGINE AND IT'S NOT SAFE!! I'VE READ MANY REPORTS ON THIS HAPPENING TO OTHERS. I WAS DRIVING DOWN THE HIGHWAY AND IT JUST STALLED OUT. I HAD TO SHUT THE CAR OFF AND RESTART IT AND IT KEPT HAPPENING. THIS IS NOT SAFE! I HAVE THREE CHILDREN WITH ME AND I JUST ABOUT GOT HIT BY A SEMI. LAWSUIT IN THE MAKING. THIS NEEDS TO BE RECALLED ASAP!

Look up ODI 11203312 at NHTSA ↗

ODI 11320173 · 27,000 mi

I JUST RECENTLY MADE A POST HERE YESTERDAY ... AND AFTER READING COMMENTS, I THOUGHT I'D ADD ON. MY COMMENTS HAVE TO DO WITH A 2015 KIA SORENTO WHICH NEEDS A NEW MOTOR BECAUSE BOLTS THAT HOLD THE HEAD TO THE BLOCK ARE STRIPPED (I SMELLED ANTIFREEZE). OBVIOUSLY, NOT MY FAULT. MILEAGE IS 102,000. KIA DOESN'T WANT TO HELP ME FIX THIS. TELLING ME I NEED A NEW MOTOR AT A COST OF $7,000+. AFTER READING THE COMMENTS, I HAD TO ADD ON. TWO WEEKS AFTER WE BOUGHT THE CAR USED, THE FUEL PUMP WENT. THAT COST WAS COVERED. A SHORT TIME LATER, THE BACK-UP CAME…

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22
ODI 11171106 · 150,000 mi

WE WENT TO GET OIL CHANGED AND THEY SAID IF THEY CHANGE OIL THE ENGINE WILL EXPLOED . THEY SAID OUR VEHICLE HAD RECALL ON IT

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ODI 11190429

WHEN I TURN A CORNER, MY KIA SPUTTER TO GET AROUND THE CORNER. THIS PROBLEM HAS ALMOST CAUSED ME TO BE IN A COUPLE OF ACCIDENTS. I ADVISED THE DEALER BEFORE ABOUT THIS PROBLEM AND WAS TOLD, "MY CAR IS OK". THIS IS NOT OK. ALSO, WHEN ACCELERATING, IT SOUNDS LIKE THE TRANSMISSION OR SOME OTHER COMPONENT IS SLIPPING. IT RPMS GOES HIGH BEFORE DECREASING BACK DOWN TO GET INTO NEXT GEAR. I'VE EXPRESSED THIS TO THE DEALERSHIP AS WELL AND WAS TOLD ONCE THEY DROVE MY CAR, "THEY DIDN'T NOTICE ANY CHANGE". WHEN GOING UP A HILL, I HAVE TO PRESS ALL THE WAY…

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ODI 11221637 · 70,000 mi

AT APPROXIMATELY 70,000 MILES, PROBLEMS BEGAN. FIRST NOTED THE COOLANT CONTAINER WAS CONTAMINATED WITH OIL AND SLUDGE. ENTIRE SYSTEM WAS SLUDGED, DID NOT KNOW WHY. I HAD THE SYSTEM COMPLETELY FLUSHED AND ALL NEW FLUIDS REPLACED. 2 WEEKS LATER, AGAIN, THE SLUDGE APPEARED AND COOLANT CONTAINER FILLED WITH OIL AND COOLANT HOSE BURNED THROUGH DUE TO THE OIL. THE COOLANT HOSE WAS REPLACED. AND AGAIN I HAD THE ENTIRE SYSTEM FLUIDS FLUSHED. AGAIN, THE SAME THING HAPPENED WITH SLUDGE BUT THIS TIME AS I WAS DRIVING THE CAR 2 MILES FROM MY HOME TO…

Look up ODI 11221637 at NHTSA ↗

8
ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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ODI 11162330 · 90,600 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. EVER SINCE THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO, THERE HAD BEEN AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. ALSO, THE STEERING WHEEL MADE A LOUD POPPING NOISE THAT CAUSED IT TO VIBRATE. THE FAILURES OCCURRED UPON STARTING THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (5819 US-19, NEW PORT RICHEY, FL 34652), BUT WAS NOT DIAGNOSED OR REPAIRED. THE STAFF STATED THAT THEY WERE TOO BUSY TO ASSIST. THE MANUFACTURER ADVISED THE CONTACT …

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ODI 11221819 · 98,000 mi

THIS IS MY 4TH TIME HAVING TO CALL A TOW TRUCK FOR MY VEHICLE. I WAS REVERSING OUT OF A PARKING SPACE, AND TRIED TO PUT CAR IN DRIVE , CAR WOULD NOT DO ANYTHING. I TRIED AGAIN TO PUT CAR IN DRIVE, WOULD NOT BUDGE. COULD NOT TAKE KEY OUT OF IGNITION, COULD NOT MOVE STEERING WHEEL. LATER ON TRIED TO TAKE KEYS OUT OF IGNITION, IT LET ME ,BUT WOULD NOT START STILL. HAD IT TOWED TO DEALERSHIP, DID NOT FIND ANYTHING BUT A DEAD BATTERY. I BOUGHT A NEW BATTERY. PICKED CAR UP. DROVE TO STORE ABOUT 10 MILES FROM HOME, SAME THING HAPPENED AGAIN. HAD IT …

Look up ODI 11221819 at NHTSA ↗

8
ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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ODI 11000887 · 19,000 mi

(AMENDMENTS TO ODI#S: 10668775 & 10663356 - UPDATE) ON 12/01/2014, I WAS IN A 2015 KIA SORENTO LX (ENTERPRISE INSURANCE RENTAL) TRAVELING ON CRABB RIVER ROAD, (A CITY STREET) SUGARLAND, TEXAS. I FULLY STOPPED AT THE TRAFFIC LIGHTS BECAUSE IT WAS RED. ONCE LIGHTS TURNED GREEN, I PUT THE VEHICLE IN MOTION BY STEPPING ON THE GAS PEDAL TO ACCELERATE BUT THE CAR FELT REALLY SLUGGISH SO I GAVE IT MORE GAS IN ORDER TO GAIN ENOUGH SPEED AS I WAS ABOUT TO GO OVER SOME RAILROAD TRACKS (APPROX. 55+ MPH) WHICH WERE ON A ROAD THAT WAS ON AN INCLINE. RIG…

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ODI 11220921

THE ENGINE INDICATOR LIGHT WAS COMING ON AT FIRST; I PUT IT ON A TEST AND THE SERVICE TECH EXPLAINED TO ME THAT THE SENSOR NEEDED TO BE REPLACED. NOW THE AIRBAG LIGHT IS ON.

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Unknown Or Other
14
ODI 10904210 · 25 mi

THE SUV HAS BEEN HAVING WHITE SMOKE COMING FROM TAILPIPE AND THE CAR HAS BEEN PULLING. IT MAKES UGLY NOISE WHEN WE TRY TO ACCELERATE ON THE FREEWAY AND PULLS. THE OIL LIGHT ISN'T COMING ON TO TELL US WHEN THE OIL IS LOW EVEN IF IT'S NOT TIME FOR A PIL CHANGE. WE SEEM TO NOTICE THAT THE CAR IS BURNING OIL MORE FREQUENTLY THAN A NORMAL VEHICLE. ALSO NOTICE SLUDGE WHEN WE CHECK THE OIL EVEN IF WE HAD JUST HAD A OIL CHANGE IT SEEMS TO COME BACK. THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. THEY TELL ME THEY CAN'T FIND ANYTHING WRONG.…

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ODI 11112506 · 5,000 mi

I HAVE 2 CONCERNS, 1 MAINLY I HAVE A NEWER 2015 KIA SORRENTO WITH UNDER 25K MILES, OWNED IT ABOUT 2 YEARS EVER SINCE I OWNED IT THERE HAS BEEN A TICKING IN THE ENGINE AND WHITE SMOKE BLOWING OUT THE EXHAUST. WHICH SHOULD NOT BE THECASE WITH A NEWER CAR, AFTER TAKING IT TO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. ADDITIONALLY WHEN I TURN ON THE AIR CONDITIONER IT SMELLS LIKE VINEGAR OR DIRTY SOCKS AN AWEFUL SMELL, ONCE AGAIN THE DEALERSHIP STATED NOTHING WRONG WITH THE CAR. IT SOUNDS LIKE KIA IS COVERING UP OLD DEFICIENCIES WITH THEIR ENGINES…

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ODI 11246220 · 10 mi

CAR STARTED MAKING KNOCKING NOISES FROM ENGINE AND GOT LOUDER AS MY HUSBAND ACCELERATED. CAR THEN HESITATED TO ACCELERATED AND EVENTUALLY STALLED. THIS IS DANGEROUS!

Look up ODI 11246220 at NHTSA ↗

—
12
ODI 11291296 · 73,000 mi

I WAS DRIVING STRAIGHT IN A GRAIN SILO TOWN IN KANSAS (COMING UP ON OAKLEY FROM COLORADO SPRINGS) AND THERE WERE NO CARS AROUND ME. THE WEATHER WASN'T DRASTICALLY CHANGING AND THERE WAS NO ADVERSE WEATHER. SUDDENLY, IT SOUNDS AS THOUGH THERE WAS AN EXPLOSION ON THE TOP OF MY CAR. THE FABRIC PARTITION THAT SEPARATES THE SUNROOF FROM THE INTERIOR OF THE CAR STARTS SHAKING VIOLENTLY IN THE WIND AND THERE WAS SOME GLASS SHARDS THAT FELL INTO THE CAR. IT GOES WITHOUT SAYING THAT THE INCIDENT SCARED BOTH ME AND MY TWO KIDS WHO WERE IN THE CAR WITH ME…

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ODI 11362117 · 95,000 mi

THE PEARL WHITE PAINT IS CHIPPING OFF OF MY KIA SORENTO ON THE WINDSHIELD PILLARS, ABOVE THE WINDSHIELD AND THE HOOD AND VARIOUS OTHER LOCATIONS.... THE PAINT FINISH IS FAULTY AND WAS NOT PROPERLY APPLIED

Look up ODI 11362117 at NHTSA ↗

ODI 11387550

MY 2015 KIA SORRENTO HAS PAINT THAT IS CHIPPING OFF IN LARGE CHUNKS AROUND THE WINSHIELD AND THE HOOD. THIS ISSUE HAS BEEN HAPPENING FOR A COUPLE OF YEARS NOW. I SPOKE WITH KIA CONSUMER ASSURANCE AND THEY INFORMED ME THAT THE ONLY MODELS COVERED IS 2011-2014. I PURCHASED MY KIA SORRENTO IN APRIL 2014, ALTHOUGH IT IS A 2015 MODEL. I WANT TO MAKE A FORMAL COMPLAINT REGARDING THIS MODEL. I HAVE SEEN OTHERS WITH THE SAME ISSUE IN THIS AREA.

Look up ODI 11387550 at NHTSA ↗

3
ODI 11397221

I LOGGED INTO CREDIT KARMA LOOKING AT MY CAR DETAILS AND SAW THERE WAS A RECALL ON THE TRACTION. IVE NOTICED MY TRACTION LIGHT ON IN THE CAR; HOWEVER, DID NOT THINK ANYTHING OF IT AS THE BUTTON WAS PUSHED IN AS NORMAL. THE LIGHT IS ON CONSISTENTLY.

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ODI 11431669

Lowlight beams are very dim. Poor visibility. NHTSA ratings are poor. I’m concerned as to why Kia will not fix the issue. There was no accident but for years I’ve been afraid to drive at night or avoid it. I’ve looked online and see I’m not the only Kia Sorento owner with these concerns. This does make me regret purchasing Kia and I tell everyone I know don’t buy this car.

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ODI 11570135

Low beams have completely gone out and will not work. High beams and all other lights work fine. Car Burns oil regularly. 2 quarts every 2 weeks is required now ro operate the car. I have only had the car since 2020.

Look up ODI 11570135 at NHTSA ↗

9
ODI 11190183

CAR SHUT OFF REPEATEDLY IN THE MIDDLE OR DRIVING AND THE CAR SHAKES.THE CAR WILL NOT GO OVER 60 WHILE DRIVING. *TR

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ODI 11257634 · 102,359 mi

I HAVE A SERIOUS ELECTRICAL/WIRING PROBLEM. WHENEVER IT RAINS OR I GO TO THE CARWASH, I AM GUARANTEED TO HAVE MY HEADLIGHT, BRAKE LIGHTS, TURN SIGNAL LIGHT TO GO OUT BECAUSE IT GETS WET. ALSO, I HAVE A BAD VIBRATION IN MY FRONT WHEELS WHILE I AM DRIVING. I HAVE HAD MY ROTORS REPLACED WITH NEW ROTORS AS WELL AS BRAKES. I HAVE HAD MY TIRES REBALANCED AND ROTATED AND IT STILL VIBRATES. I HAVE TAKEN IT TO THE KIA DEALERSHIP SERVICE DEPARTMENT FOR ISSUES. THE VIBRATION DOES NOT HAPPEN WHEN I HIT THE BRAKES, IT VIBRATES WHEN I ACCELERATE. IT DOES…

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ODI 11300355 · 88,000 mi

MY 2015 KIA SORENTO IGNITION WENT OUT AND I HAD TO HAVE IT TOWED INTO THE DEALERSHIP AND COST ME RIGHT AT $500 FOR A NEW IGNITION. MAKING ME LEAVE WITH TWO KEYS, MY ORIGINAL KEY WILL ONLY OPERATED THE DOOR AND THEN NEW KEY OPERATES ONLY THE IGNITION. MY FACTORY FOB IS NO LONGER A PART OF THE WORKING IGNITION. I AM SERIOUSLY UNHAPPY AND FIND THIS HARD TO BELIEVE BEING THAT MY KIA HAS LESS THAT 88K MILES ON IT.

Look up ODI 11300355 at NHTSA ↗

0
1
ODI 11174969 · 65,000 mi

MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY …

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2
ODI 11363267

OUR KIA SORRENTO HAS THE METAL SHAVINGS IN THE OIL PASSAGE WHICH HAS CAUSED THE ENTIRE ENGINE TO FAIL AT $50K MILES. THERE IS A KIA RECALL FOR THIS ISSUE; HOWEVER, KIA IS REFUSING TO COVER THE COST BECAUSE OUR VEHICLE VIN IS NOT PART OF THE SPECIFIC RECALL. THE ESTIMATED COST FOR REPAIR IS $8K, PLUS OUR OUT OF POCKET COSTS FOR RENTING A CALL. WE ALSO HAD ISSUES WITH THE CAR THAT REQUIRED AIR CONDITIONER REPAIR AND REPLACEMENT OF THE ENTIRE CENTER CONSOLE, BUT ARE NOT SURE IF THEY ARE RELATED TO THE MANUFACTURING DEFECT AT ISSUE CURRENTLY.…

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ODI 11390886 · 88,000 mi

MY CAR SHOWS AIRBAG SIGNAL HOWEVER I NEVER INVOLVE IN ANY KIND OF ACCIDENT AND ALSO WHEN I TURN ON AC IT BLOW HOT AIR AND MY BACKUP CAMERA NOT WORKING

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Structure:Body
4
ODI 11397217 · 8,500 mi

I HAVE HAD COMPLETE ENGINE FAILURE WHILE DRIVING AND ALSO PAINT CHIPPING IN SEVERAL AREAS.

Look up ODI 11397217 at NHTSA ↗

ODI 11515352

While driving at night on 2 lane highway at speed limit the engine seized as I pressed acceleration. Had to get to safe spot to pull off while just coasting as other drivers got upset so glad I didn’t get hit from behind. Had to be towed home had mechanic look at it he said engine is needing replaced. Kia knows they have a recall on engines but won’t fix unless something happens that’s dangerous! I was told when I had their knock sensor put on that would just slow the engine down before it became a danger but no that didn’t happen it literally …

Look up ODI 11515352 at NHTSA ↗

ODI 11553306

Paint started peeling off

Look up ODI 11553306 at NHTSA ↗

12
ODI 11291296 · 73,000 mi

I WAS DRIVING STRAIGHT IN A GRAIN SILO TOWN IN KANSAS (COMING UP ON OAKLEY FROM COLORADO SPRINGS) AND THERE WERE NO CARS AROUND ME. THE WEATHER WASN'T DRASTICALLY CHANGING AND THERE WAS NO ADVERSE WEATHER. SUDDENLY, IT SOUNDS AS THOUGH THERE WAS AN EXPLOSION ON THE TOP OF MY CAR. THE FABRIC PARTITION THAT SEPARATES THE SUNROOF FROM THE INTERIOR OF THE CAR STARTS SHAKING VIOLENTLY IN THE WIND AND THERE WAS SOME GLASS SHARDS THAT FELL INTO THE CAR. IT GOES WITHOUT SAYING THAT THE INCIDENT SCARED BOTH ME AND MY TWO KIDS WHO WERE IN THE CAR WITH ME…

Look up ODI 11291296 at NHTSA ↗

ODI 11362117 · 95,000 mi

THE PEARL WHITE PAINT IS CHIPPING OFF OF MY KIA SORENTO ON THE WINDSHIELD PILLARS, ABOVE THE WINDSHIELD AND THE HOOD AND VARIOUS OTHER LOCATIONS.... THE PAINT FINISH IS FAULTY AND WAS NOT PROPERLY APPLIED

Look up ODI 11362117 at NHTSA ↗

ODI 11387550

MY 2015 KIA SORRENTO HAS PAINT THAT IS CHIPPING OFF IN LARGE CHUNKS AROUND THE WINSHIELD AND THE HOOD. THIS ISSUE HAS BEEN HAPPENING FOR A COUPLE OF YEARS NOW. I SPOKE WITH KIA CONSUMER ASSURANCE AND THEY INFORMED ME THAT THE ONLY MODELS COVERED IS 2011-2014. I PURCHASED MY KIA SORRENTO IN APRIL 2014, ALTHOUGH IT IS A 2015 MODEL. I WANT TO MAKE A FORMAL COMPLAINT REGARDING THIS MODEL. I HAVE SEEN OTHERS WITH THE SAME ISSUE IN THIS AREA.

Look up ODI 11387550 at NHTSA ↗

—
1
ODI 11453087

Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it’s still hard to see further down the road.

Look up ODI 11453087 at NHTSA ↗

1
ODI 11641923

My Kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for Kia vehicles made between 2013 and 2019. [XXX] . While this is not necessarily a safety issue, it is common problem that Kia knows about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11641923 at NHTSA ↗

0
1
ODI 11508559

I own a 2015 Kia Sorento in Snow White Pearl. I have 2 Complaints: 1.) The paint is peeling off of the hood. I have read many reviews online where similar issues are happening with Kia vehicles manufactured in a similar timeframe that have issues with SWP peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2.) Our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at hi…

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1
ODI 11542877

Pearl white paint is peeling off on both sides of windshield and hood. Air bag light stays on.

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Exterior Lighting
5
ODI 11402955 · 117,000 mi

TOOK MY CAR TO THE MECHANIC FOR A SECOND OPINION REGARDING LOW BEAM LIGHTS SHUTTING OFF WHEN I TURN ON THE HIGH BEAMS. THIS OCCURRED FREQUENTLY WHEN USING HIGH BEAMS. ALSO, MY HEADLIGHTS (LOW BEAMS) CONSISTENTLY BURNT OUT. HAD TO INSTALL 2-3 NEW BULBS IN EACH HEADLIGHT (WITHIN 1 YR.). MECHANIC SAID PROBLEM IS MORE THAN JUST THE LIGHTS, THE KNOCK SENSOR WAS BAD AND NEEDED MORE WORK THAN WHAT THEY WERE WILLING TO DO AND RECOMMENDED ME GOING BACK TO KIA. DRIVING HOME FROM MY MECHANIC, I WAS ON THE SURFACE STREETS TO GET ON THE FREEWAY, A KNOCKING…

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ODI 11443507

Upon accelerating causes a lot of exhaust smoke and bogs down so I can’t get out of the way and others behind me cannot see a thing. Two Kia dealerships refused assistance. The first after I called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. The other telling me it would be six months at least. The warning dashboard lights did not trigger during or after incidents. The only light that came on ever was the oil ligh…

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ODI 11482333

SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?

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3
ODI 11397221

I LOGGED INTO CREDIT KARMA LOOKING AT MY CAR DETAILS AND SAW THERE WAS A RECALL ON THE TRACTION. IVE NOTICED MY TRACTION LIGHT ON IN THE CAR; HOWEVER, DID NOT THINK ANYTHING OF IT AS THE BUTTON WAS PUSHED IN AS NORMAL. THE LIGHT IS ON CONSISTENTLY.

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ODI 11431669

Lowlight beams are very dim. Poor visibility. NHTSA ratings are poor. I’m concerned as to why Kia will not fix the issue. There was no accident but for years I’ve been afraid to drive at night or avoid it. I’ve looked online and see I’m not the only Kia Sorento owner with these concerns. This does make me regret purchasing Kia and I tell everyone I know don’t buy this car.

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ODI 11570135

Low beams have completely gone out and will not work. High beams and all other lights work fine. Car Burns oil regularly. 2 quarts every 2 weeks is required now ro operate the car. I have only had the car since 2020.

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1
ODI 11453087

Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it’s still hard to see further down the road.

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11
ODI 11114235

MY KIA SORENTO HAVE PROBLEMS. I TOOK IT IN FOR A RECALL TWO WEEKS AGO. THEN THE NEXT DAY AFTER THAT I HAVE 2 MORE LIGHT COME ON. THE ABS LIGHT AND SOME OTHER LIGHT UNDER THAT. DON'T KNOW WHAT IS THE PROBLEM WITH THAT. THEN MY SENSOR FOR MY TIRE IS ONE . I HAVE BRAND NEW TIRE. ALSO MY HEAD LIGHTS GO OUT EVERY TWO WEEKS THIS HAVE BEEN GOING ON NOW FOR WELL OVER A YEAR. SOMETHING IS WRONG WITH THE CAR.

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ODI 11141371 · 92,000 mi

WHEN TRYING TO START THE CAR, EVERYTHING FLICKERS LIKE THE BATTERY IS DYING, THEN IT WILL CRANK, BUT NOW ALL OF THE LIGHTS ARE ON AND WON'T GO OFF AND IT IS DINGING LIKE THE KEYS ARE STILL IN THE IGNITION, BUT THEY AREN'T.

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ODI 11144480 · 38,000 mi

HEADLIGHTS (MAINLY LOW BEAMS) KEEP BURNING OUT AND NEED BE REPLACED ABOUT EVERY 6 MONTHS TO YEAR AND HALF. THIS TIME WHEN I NEEDED TO REPLACE THE LEFT LOW BEAM BULB, I NOTICED THE BULB WAS OUT WHEN I WAS JUMPING THE CAR DUE TO A DEAD BATTERY. A DAY LATER THE BATTERY WAS DEAD AGAIN SO I TOOK IT OUT AND HAD IT TESTED. THE DEALERSHIP SAID THE BATTERY WAS FINE. CAME HOME AND TESTED THE POWER TO THE HEADLIGHTS BOTH WHEN THE CAR WAS RUNNING AND COMPLETELY OFF (ALL LIGHTS AS WELL AS ENGINE). POWER IS RUNNING TO THE HEADLIGHT EVEN WHEN THE CAR IS OFF A…

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2
ODI 11443507

Upon accelerating causes a lot of exhaust smoke and bogs down so I can’t get out of the way and others behind me cannot see a thing. Two Kia dealerships refused assistance. The first after I called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. The other telling me it would be six months at least. The warning dashboard lights did not trigger during or after incidents. The only light that came on ever was the oil ligh…

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ODI 11455888

My vehicle was stuck in park. I noted that module 2 fuse was blown. I replaced the fuse and smelled smoke. I took my Sorento in to the local KIA dealership for diagnosis. It was determined by a technician that the headlight level sensor and harness pigtail were both significantly melted. It was suggested by the tech to remove the level sensor and that has created a safety issue with the headlights pointing significantly low. The level sensor or headlight leveling system and harness connection are a potential fire hazard and if the component fai…

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00
Electrical System
19
ODI 11101233

WENT TO TURN ON THE CAR THE CAR HAD ACCELERATED WHILE IN PARK. FROM THERE THE SAME THAT THE ELECTRICAL PART IN THE CAR STOP WORKING. THE TIRE SENSOR WAS ALSO ON THE ENGINE SENSOR WAS ALSO ON MAJOR ISSUES

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ODI 11203312 · 112,000 mi

THE VEHICLES ENGINE JUST STALLS OUT AND SHUTS COMPLETELY DOWN. KIA KEEPS SAYING CAMSHAFT SENSOR BUT YET THEY HAVE REPLACED IT THREE TIMES IN THE PAST 2 MONTHS. IT'S THE ENGINE AND IT'S NOT SAFE!! I'VE READ MANY REPORTS ON THIS HAPPENING TO OTHERS. I WAS DRIVING DOWN THE HIGHWAY AND IT JUST STALLED OUT. I HAD TO SHUT THE CAR OFF AND RESTART IT AND IT KEPT HAPPENING. THIS IS NOT SAFE! I HAVE THREE CHILDREN WITH ME AND I JUST ABOUT GOT HIT BY A SEMI. LAWSUIT IN THE MAKING. THIS NEEDS TO BE RECALLED ASAP!

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ODI 11320173 · 27,000 mi

I JUST RECENTLY MADE A POST HERE YESTERDAY ... AND AFTER READING COMMENTS, I THOUGHT I'D ADD ON. MY COMMENTS HAVE TO DO WITH A 2015 KIA SORENTO WHICH NEEDS A NEW MOTOR BECAUSE BOLTS THAT HOLD THE HEAD TO THE BLOCK ARE STRIPPED (I SMELLED ANTIFREEZE). OBVIOUSLY, NOT MY FAULT. MILEAGE IS 102,000. KIA DOESN'T WANT TO HELP ME FIX THIS. TELLING ME I NEED A NEW MOTOR AT A COST OF $7,000+. AFTER READING THE COMMENTS, I HAD TO ADD ON. TWO WEEKS AFTER WE BOUGHT THE CAR USED, THE FUEL PUMP WENT. THAT COST WAS COVERED. A SHORT TIME LATER, THE BACK-UP CAME…

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9
ODI 11190183

CAR SHUT OFF REPEATEDLY IN THE MIDDLE OR DRIVING AND THE CAR SHAKES.THE CAR WILL NOT GO OVER 60 WHILE DRIVING. *TR

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ODI 11257634 · 102,359 mi

I HAVE A SERIOUS ELECTRICAL/WIRING PROBLEM. WHENEVER IT RAINS OR I GO TO THE CARWASH, I AM GUARANTEED TO HAVE MY HEADLIGHT, BRAKE LIGHTS, TURN SIGNAL LIGHT TO GO OUT BECAUSE IT GETS WET. ALSO, I HAVE A BAD VIBRATION IN MY FRONT WHEELS WHILE I AM DRIVING. I HAVE HAD MY ROTORS REPLACED WITH NEW ROTORS AS WELL AS BRAKES. I HAVE HAD MY TIRES REBALANCED AND ROTATED AND IT STILL VIBRATES. I HAVE TAKEN IT TO THE KIA DEALERSHIP SERVICE DEPARTMENT FOR ISSUES. THE VIBRATION DOES NOT HAPPEN WHEN I HIT THE BRAKES, IT VIBRATES WHEN I ACCELERATE. IT DOES…

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ODI 11300355 · 88,000 mi

MY 2015 KIA SORENTO IGNITION WENT OUT AND I HAD TO HAVE IT TOWED INTO THE DEALERSHIP AND COST ME RIGHT AT $500 FOR A NEW IGNITION. MAKING ME LEAVE WITH TWO KEYS, MY ORIGINAL KEY WILL ONLY OPERATED THE DOOR AND THEN NEW KEY OPERATES ONLY THE IGNITION. MY FACTORY FOB IS NO LONGER A PART OF THE WORKING IGNITION. I AM SERIOUSLY UNHAPPY AND FIND THIS HARD TO BELIEVE BEING THAT MY KIA HAS LESS THAT 88K MILES ON IT.

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1
ODI 11641923

My Kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for Kia vehicles made between 2013 and 2019. [XXX] . While this is not necessarily a safety issue, it is common problem that Kia knows about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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11
ODI 11114235

MY KIA SORENTO HAVE PROBLEMS. I TOOK IT IN FOR A RECALL TWO WEEKS AGO. THEN THE NEXT DAY AFTER THAT I HAVE 2 MORE LIGHT COME ON. THE ABS LIGHT AND SOME OTHER LIGHT UNDER THAT. DON'T KNOW WHAT IS THE PROBLEM WITH THAT. THEN MY SENSOR FOR MY TIRE IS ONE . I HAVE BRAND NEW TIRE. ALSO MY HEAD LIGHTS GO OUT EVERY TWO WEEKS THIS HAVE BEEN GOING ON NOW FOR WELL OVER A YEAR. SOMETHING IS WRONG WITH THE CAR.

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ODI 11141371 · 92,000 mi

WHEN TRYING TO START THE CAR, EVERYTHING FLICKERS LIKE THE BATTERY IS DYING, THEN IT WILL CRANK, BUT NOW ALL OF THE LIGHTS ARE ON AND WON'T GO OFF AND IT IS DINGING LIKE THE KEYS ARE STILL IN THE IGNITION, BUT THEY AREN'T.

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ODI 11144480 · 38,000 mi

HEADLIGHTS (MAINLY LOW BEAMS) KEEP BURNING OUT AND NEED BE REPLACED ABOUT EVERY 6 MONTHS TO YEAR AND HALF. THIS TIME WHEN I NEEDED TO REPLACE THE LEFT LOW BEAM BULB, I NOTICED THE BULB WAS OUT WHEN I WAS JUMPING THE CAR DUE TO A DEAD BATTERY. A DAY LATER THE BATTERY WAS DEAD AGAIN SO I TOOK IT OUT AND HAD IT TESTED. THE DEALERSHIP SAID THE BATTERY WAS FINE. CAME HOME AND TESTED THE POWER TO THE HEADLIGHTS BOTH WHEN THE CAR WAS RUNNING AND COMPLETELY OFF (ALL LIGHTS AS WELL AS ENGINE). POWER IS RUNNING TO THE HEADLIGHT EVEN WHEN THE CAR IS OFF A…

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4
ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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ODI 11320173 · 27,000 mi

I JUST RECENTLY MADE A POST HERE YESTERDAY ... AND AFTER READING COMMENTS, I THOUGHT I'D ADD ON. MY COMMENTS HAVE TO DO WITH A 2015 KIA SORENTO WHICH NEEDS A NEW MOTOR BECAUSE BOLTS THAT HOLD THE HEAD TO THE BLOCK ARE STRIPPED (I SMELLED ANTIFREEZE). OBVIOUSLY, NOT MY FAULT. MILEAGE IS 102,000. KIA DOESN'T WANT TO HELP ME FIX THIS. TELLING ME I NEED A NEW MOTOR AT A COST OF $7,000+. AFTER READING THE COMMENTS, I HAD TO ADD ON. TWO WEEKS AFTER WE BOUGHT THE CAR USED, THE FUEL PUMP WENT. THAT COST WAS COVERED. A SHORT TIME LATER, THE BACK-UP CAME…

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ODI 11352678 · 119,853 mi

MY STEERING COLUMN IS OFF CENTER WHICH MAKES MY CAR OR TIRES SHAKE UNLESS I GO A CERTAIN SPEED. MY REAR VIEW CAMERA NEVER WORKS, SCREEN GOES BLACK, BUT OUTLINE SHOWS. THE ELECTRICAL ISSUES WITH MY HEADLIGHTS, REAR, BRAKE AND REVERSE LIGHTS ARE ALWAYS GOING OUT. I HAVE TO REPLACE THEM CONSTANTLY. I HATE GOING TO THE CARWASH BECAUSE I FEAR THAT MY LIGHTS WILL GO OUT AND I WILL HAVE TO REPLACE THE BULBS AGAIN & AGAIN.

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3
ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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ODI 11352678 · 119,853 mi

MY STEERING COLUMN IS OFF CENTER WHICH MAKES MY CAR OR TIRES SHAKE UNLESS I GO A CERTAIN SPEED. MY REAR VIEW CAMERA NEVER WORKS, SCREEN GOES BLACK, BUT OUTLINE SHOWS. THE ELECTRICAL ISSUES WITH MY HEADLIGHTS, REAR, BRAKE AND REVERSE LIGHTS ARE ALWAYS GOING OUT. I HAVE TO REPLACE THEM CONSTANTLY. I HATE GOING TO THE CARWASH BECAUSE I FEAR THAT MY LIGHTS WILL GO OUT AND I WILL HAVE TO REPLACE THE BULBS AGAIN & AGAIN.

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ODI 11591798

My car has been giving me problems for about three months now and we’ve changed about four or five parts on the engine/transmission and it’s still acting up. We’ve called the Kia dealership several times to alleviate the problem but they are giving us the runaround about the three recalls that pulled up for the 2015 Kia Sorrento and they saying that we have to pay $150 for diagnostic per recall, which I don’t understand that if it’s not our fault then they should cover the diagnostic and the recall. We’ve contacted them on several occasions abo…

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1
ODI 11469993

My car first off is a LEMON Kia has dragged me along from the beginning. My engine was replaced due to a smoke fire no flames they have yet to take blame for it and had my car for a month in the shop and wouldn't tell me anything they still don't admit it was a car fire but I know it was I had witnesses trying to pull me out of the vehicle which I had towed to kia. Before that happened I took it in twice letting them know I had shortage problems with my lights turning off and bulbs going out over and over with the headlights it happen one time …

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Power Train
22
ODI 11171106 · 150,000 mi

WE WENT TO GET OIL CHANGED AND THEY SAID IF THEY CHANGE OIL THE ENGINE WILL EXPLOED . THEY SAID OUR VEHICLE HAD RECALL ON IT

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ODI 11190429

WHEN I TURN A CORNER, MY KIA SPUTTER TO GET AROUND THE CORNER. THIS PROBLEM HAS ALMOST CAUSED ME TO BE IN A COUPLE OF ACCIDENTS. I ADVISED THE DEALER BEFORE ABOUT THIS PROBLEM AND WAS TOLD, "MY CAR IS OK". THIS IS NOT OK. ALSO, WHEN ACCELERATING, IT SOUNDS LIKE THE TRANSMISSION OR SOME OTHER COMPONENT IS SLIPPING. IT RPMS GOES HIGH BEFORE DECREASING BACK DOWN TO GET INTO NEXT GEAR. I'VE EXPRESSED THIS TO THE DEALERSHIP AS WELL AND WAS TOLD ONCE THEY DROVE MY CAR, "THEY DIDN'T NOTICE ANY CHANGE". WHEN GOING UP A HILL, I HAVE TO PRESS ALL THE WAY…

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ODI 11221637 · 70,000 mi

AT APPROXIMATELY 70,000 MILES, PROBLEMS BEGAN. FIRST NOTED THE COOLANT CONTAINER WAS CONTAMINATED WITH OIL AND SLUDGE. ENTIRE SYSTEM WAS SLUDGED, DID NOT KNOW WHY. I HAD THE SYSTEM COMPLETELY FLUSHED AND ALL NEW FLUIDS REPLACED. 2 WEEKS LATER, AGAIN, THE SLUDGE APPEARED AND COOLANT CONTAINER FILLED WITH OIL AND COOLANT HOSE BURNED THROUGH DUE TO THE OIL. THE COOLANT HOSE WAS REPLACED. AND AGAIN I HAD THE ENTIRE SYSTEM FLUIDS FLUSHED. AGAIN, THE SAME THING HAPPENED WITH SLUDGE BUT THIS TIME AS I WAS DRIVING THE CAR 2 MILES FROM MY HOME TO…

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00
2
ODI 11443507

Upon accelerating causes a lot of exhaust smoke and bogs down so I can’t get out of the way and others behind me cannot see a thing. Two Kia dealerships refused assistance. The first after I called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. The other telling me it would be six months at least. The warning dashboard lights did not trigger during or after incidents. The only light that came on ever was the oil ligh…

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ODI 11455888

My vehicle was stuck in park. I noted that module 2 fuse was blown. I replaced the fuse and smelled smoke. I took my Sorento in to the local KIA dealership for diagnosis. It was determined by a technician that the headlight level sensor and harness pigtail were both significantly melted. It was suggested by the tech to remove the level sensor and that has created a safety issue with the headlights pointing significantly low. The level sensor or headlight leveling system and harness connection are a potential fire hazard and if the component fai…

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4
ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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ODI 11320173 · 27,000 mi

I JUST RECENTLY MADE A POST HERE YESTERDAY ... AND AFTER READING COMMENTS, I THOUGHT I'D ADD ON. MY COMMENTS HAVE TO DO WITH A 2015 KIA SORENTO WHICH NEEDS A NEW MOTOR BECAUSE BOLTS THAT HOLD THE HEAD TO THE BLOCK ARE STRIPPED (I SMELLED ANTIFREEZE). OBVIOUSLY, NOT MY FAULT. MILEAGE IS 102,000. KIA DOESN'T WANT TO HELP ME FIX THIS. TELLING ME I NEED A NEW MOTOR AT A COST OF $7,000+. AFTER READING THE COMMENTS, I HAD TO ADD ON. TWO WEEKS AFTER WE BOUGHT THE CAR USED, THE FUEL PUMP WENT. THAT COST WAS COVERED. A SHORT TIME LATER, THE BACK-UP CAME…

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ODI 11352678 · 119,853 mi

MY STEERING COLUMN IS OFF CENTER WHICH MAKES MY CAR OR TIRES SHAKE UNLESS I GO A CERTAIN SPEED. MY REAR VIEW CAMERA NEVER WORKS, SCREEN GOES BLACK, BUT OUTLINE SHOWS. THE ELECTRICAL ISSUES WITH MY HEADLIGHTS, REAR, BRAKE AND REVERSE LIGHTS ARE ALWAYS GOING OUT. I HAVE TO REPLACE THEM CONSTANTLY. I HATE GOING TO THE CARWASH BECAUSE I FEAR THAT MY LIGHTS WILL GO OUT AND I WILL HAVE TO REPLACE THE BULBS AGAIN & AGAIN.

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5
ODI 11221819 · 98,000 mi

THIS IS MY 4TH TIME HAVING TO CALL A TOW TRUCK FOR MY VEHICLE. I WAS REVERSING OUT OF A PARKING SPACE, AND TRIED TO PUT CAR IN DRIVE , CAR WOULD NOT DO ANYTHING. I TRIED AGAIN TO PUT CAR IN DRIVE, WOULD NOT BUDGE. COULD NOT TAKE KEY OUT OF IGNITION, COULD NOT MOVE STEERING WHEEL. LATER ON TRIED TO TAKE KEYS OUT OF IGNITION, IT LET ME ,BUT WOULD NOT START STILL. HAD IT TOWED TO DEALERSHIP, DID NOT FIND ANYTHING BUT A DEAD BATTERY. I BOUGHT A NEW BATTERY. PICKED CAR UP. DROVE TO STORE ABOUT 10 MILES FROM HOME, SAME THING HAPPENED AGAIN. HAD IT …

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ODI 11244200 · 70,230 mi

DRIVING DOWN ROAD CAR WOULD RATTLE WHEN TURNING AND IT BECAME HARD TO TURN WHICH ALMOST CAUSED AN ACCIDENT THEN I WAS DRIVING GOING UP HILL WHEN ALL OF A SUDDEN THE CAR FRONT WHEEL STARTED SPINNING AND A RATTLING SOUND BECAME LOUDER FROM THE BOTTOM THE AWD COMPONENT SUDDENLY FAILED TIRES WOULD NOT ENGAGE. I TOOK IT IN TO A KIA DEALERSHIP AND THEY REFUSE TO DIAGNOSE THE AWD UNTIL AN ALIGNMENT IS DONE AND NEW TIRES ARE BOUGHT

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ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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2
ODI 11353332 · 140,000 mi

I PURCHASED THE 2015 KIA SORENTO NEW IN THE YEAR OF 2014 FROM THE KIA DEALERSHIP LOCATED IN MERIDIAN, MS. SINCE THE PURCHASED... MY GOODNESS, I'VE HAD AIRBAG SYSTEM ISSUES, ELECTRICAL ISSUES WITH MY LIGHTS, THE ELECTRONIC OUTLETS FOR DEVICE INPUT, CONTROL PANEL ON STEERING TO MAKE ACCESSING THE RADIO AND PHONE; THE BUTTONS ALWAYS JAM WITH THE SLIGHTEST TOUCH!! LAST BUT DEFINITELY NOT LEAST THE MOTOR HAS A RECALL AS OF TODAY'S DATE 09/2020. PLUS THE TRANSMISSION JERKS IN GEAR AND I'M TOLD THAT THAT WAS BECAUSE OF THE OLD MOTOR DEFECTS.., BUT NOW…

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ODI 11480113

Airbag lights remain on regardless of what’s in the passenger seat. Engine smells like burning metal when driven longer than 15minutes. Ticking noises when the steering wheel is turned. Acceleration issues Vehicle lags when initially starting after being off for hours. Mechanics have looked at them KIA dealership WONT assist.

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Steering
8
ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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ODI 11162330 · 90,600 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. EVER SINCE THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO, THERE HAD BEEN AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. ALSO, THE STEERING WHEEL MADE A LOUD POPPING NOISE THAT CAUSED IT TO VIBRATE. THE FAILURES OCCURRED UPON STARTING THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (5819 US-19, NEW PORT RICHEY, FL 34652), BUT WAS NOT DIAGNOSED OR REPAIRED. THE STAFF STATED THAT THEY WERE TOO BUSY TO ASSIST. THE MANUFACTURER ADVISED THE CONTACT …

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ODI 11221819 · 98,000 mi

THIS IS MY 4TH TIME HAVING TO CALL A TOW TRUCK FOR MY VEHICLE. I WAS REVERSING OUT OF A PARKING SPACE, AND TRIED TO PUT CAR IN DRIVE , CAR WOULD NOT DO ANYTHING. I TRIED AGAIN TO PUT CAR IN DRIVE, WOULD NOT BUDGE. COULD NOT TAKE KEY OUT OF IGNITION, COULD NOT MOVE STEERING WHEEL. LATER ON TRIED TO TAKE KEYS OUT OF IGNITION, IT LET ME ,BUT WOULD NOT START STILL. HAD IT TOWED TO DEALERSHIP, DID NOT FIND ANYTHING BUT A DEAD BATTERY. I BOUGHT A NEW BATTERY. PICKED CAR UP. DROVE TO STORE ABOUT 10 MILES FROM HOME, SAME THING HAPPENED AGAIN. HAD IT …

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1
ODI 11174969 · 65,000 mi

MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY …

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1
ODI 11508559

I own a 2015 Kia Sorento in Snow White Pearl. I have 2 Complaints: 1.) The paint is peeling off of the hood. I have read many reviews online where similar issues are happening with Kia vehicles manufactured in a similar timeframe that have issues with SWP peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2.) Our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at hi…

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0
3
ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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ODI 11352678 · 119,853 mi

MY STEERING COLUMN IS OFF CENTER WHICH MAKES MY CAR OR TIRES SHAKE UNLESS I GO A CERTAIN SPEED. MY REAR VIEW CAMERA NEVER WORKS, SCREEN GOES BLACK, BUT OUTLINE SHOWS. THE ELECTRICAL ISSUES WITH MY HEADLIGHTS, REAR, BRAKE AND REVERSE LIGHTS ARE ALWAYS GOING OUT. I HAVE TO REPLACE THEM CONSTANTLY. I HATE GOING TO THE CARWASH BECAUSE I FEAR THAT MY LIGHTS WILL GO OUT AND I WILL HAVE TO REPLACE THE BULBS AGAIN & AGAIN.

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ODI 11591798

My car has been giving me problems for about three months now and we’ve changed about four or five parts on the engine/transmission and it’s still acting up. We’ve called the Kia dealership several times to alleviate the problem but they are giving us the runaround about the three recalls that pulled up for the 2015 Kia Sorrento and they saying that we have to pay $150 for diagnostic per recall, which I don’t understand that if it’s not our fault then they should cover the diagnostic and the recall. We’ve contacted them on several occasions abo…

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5
ODI 11221819 · 98,000 mi

THIS IS MY 4TH TIME HAVING TO CALL A TOW TRUCK FOR MY VEHICLE. I WAS REVERSING OUT OF A PARKING SPACE, AND TRIED TO PUT CAR IN DRIVE , CAR WOULD NOT DO ANYTHING. I TRIED AGAIN TO PUT CAR IN DRIVE, WOULD NOT BUDGE. COULD NOT TAKE KEY OUT OF IGNITION, COULD NOT MOVE STEERING WHEEL. LATER ON TRIED TO TAKE KEYS OUT OF IGNITION, IT LET ME ,BUT WOULD NOT START STILL. HAD IT TOWED TO DEALERSHIP, DID NOT FIND ANYTHING BUT A DEAD BATTERY. I BOUGHT A NEW BATTERY. PICKED CAR UP. DROVE TO STORE ABOUT 10 MILES FROM HOME, SAME THING HAPPENED AGAIN. HAD IT …

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ODI 11244200 · 70,230 mi

DRIVING DOWN ROAD CAR WOULD RATTLE WHEN TURNING AND IT BECAME HARD TO TURN WHICH ALMOST CAUSED AN ACCIDENT THEN I WAS DRIVING GOING UP HILL WHEN ALL OF A SUDDEN THE CAR FRONT WHEEL STARTED SPINNING AND A RATTLING SOUND BECAME LOUDER FROM THE BOTTOM THE AWD COMPONENT SUDDENLY FAILED TIRES WOULD NOT ENGAGE. I TOOK IT IN TO A KIA DEALERSHIP AND THEY REFUSE TO DIAGNOSE THE AWD UNTIL AN ALIGNMENT IS DONE AND NEW TIRES ARE BOUGHT

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ODI 11267679

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RE…

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4
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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ODI 10668775 · 17,000 mi

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…

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ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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Air Bags
8
ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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ODI 11000887 · 19,000 mi

(AMENDMENTS TO ODI#S: 10668775 & 10663356 - UPDATE) ON 12/01/2014, I WAS IN A 2015 KIA SORENTO LX (ENTERPRISE INSURANCE RENTAL) TRAVELING ON CRABB RIVER ROAD, (A CITY STREET) SUGARLAND, TEXAS. I FULLY STOPPED AT THE TRAFFIC LIGHTS BECAUSE IT WAS RED. ONCE LIGHTS TURNED GREEN, I PUT THE VEHICLE IN MOTION BY STEPPING ON THE GAS PEDAL TO ACCELERATE BUT THE CAR FELT REALLY SLUGGISH SO I GAVE IT MORE GAS IN ORDER TO GAIN ENOUGH SPEED AS I WAS ABOUT TO GO OVER SOME RAILROAD TRACKS (APPROX. 55+ MPH) WHICH WERE ON A ROAD THAT WAS ON AN INCLINE. RIG…

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ODI 11220921

THE ENGINE INDICATOR LIGHT WAS COMING ON AT FIRST; I PUT IT ON A TEST AND THE SERVICE TECH EXPLAINED TO ME THAT THE SENSOR NEEDED TO BE REPLACED. NOW THE AIRBAG LIGHT IS ON.

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2
ODI 11363267

OUR KIA SORRENTO HAS THE METAL SHAVINGS IN THE OIL PASSAGE WHICH HAS CAUSED THE ENTIRE ENGINE TO FAIL AT $50K MILES. THERE IS A KIA RECALL FOR THIS ISSUE; HOWEVER, KIA IS REFUSING TO COVER THE COST BECAUSE OUR VEHICLE VIN IS NOT PART OF THE SPECIFIC RECALL. THE ESTIMATED COST FOR REPAIR IS $8K, PLUS OUR OUT OF POCKET COSTS FOR RENTING A CALL. WE ALSO HAD ISSUES WITH THE CAR THAT REQUIRED AIR CONDITIONER REPAIR AND REPLACEMENT OF THE ENTIRE CENTER CONSOLE, BUT ARE NOT SURE IF THEY ARE RELATED TO THE MANUFACTURING DEFECT AT ISSUE CURRENTLY.…

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ODI 11390886 · 88,000 mi

MY CAR SHOWS AIRBAG SIGNAL HOWEVER I NEVER INVOLVE IN ANY KIND OF ACCIDENT AND ALSO WHEN I TURN ON AC IT BLOW HOT AIR AND MY BACKUP CAMERA NOT WORKING

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1
ODI 11542877

Pearl white paint is peeling off on both sides of windshield and hood. Air bag light stays on.

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0
1
ODI 11469993

My car first off is a LEMON Kia has dragged me along from the beginning. My engine was replaced due to a smoke fire no flames they have yet to take blame for it and had my car for a month in the shop and wouldn't tell me anything they still don't admit it was a car fire but I know it was I had witnesses trying to pull me out of the vehicle which I had towed to kia. Before that happened I took it in twice letting them know I had shortage problems with my lights turning off and bulbs going out over and over with the headlights it happen one time …

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2
ODI 11353332 · 140,000 mi

I PURCHASED THE 2015 KIA SORENTO NEW IN THE YEAR OF 2014 FROM THE KIA DEALERSHIP LOCATED IN MERIDIAN, MS. SINCE THE PURCHASED... MY GOODNESS, I'VE HAD AIRBAG SYSTEM ISSUES, ELECTRICAL ISSUES WITH MY LIGHTS, THE ELECTRONIC OUTLETS FOR DEVICE INPUT, CONTROL PANEL ON STEERING TO MAKE ACCESSING THE RADIO AND PHONE; THE BUTTONS ALWAYS JAM WITH THE SLIGHTEST TOUCH!! LAST BUT DEFINITELY NOT LEAST THE MOTOR HAS A RECALL AS OF TODAY'S DATE 09/2020. PLUS THE TRANSMISSION JERKS IN GEAR AND I'M TOLD THAT THAT WAS BECAUSE OF THE OLD MOTOR DEFECTS.., BUT NOW…

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ODI 11480113

Airbag lights remain on regardless of what’s in the passenger seat. Engine smells like burning metal when driven longer than 15minutes. Ticking noises when the steering wheel is turned. Acceleration issues Vehicle lags when initially starting after being off for hours. Mechanics have looked at them KIA dealership WONT assist.

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4
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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ODI 10668775 · 17,000 mi

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…

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ODI 10881567 · 17,000 mi

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE …

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

150 mentions · 20.0% of complaints

Median mileage: 95,500 mi (80 usable records).

ODI 10918847 · 62,000 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO LOW OIL MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

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ODI 10970781 · 32,541 mi

WE HAD JUST LEFT HOME, AND WERE DRIVING AT APPROXIMATELY 40 MILES PER HOUR, AND NO "WARNING LIGHTS OR INDICATOR LIGHTS" CAME ON, WE LOST ALL POWER ABOUT A QUARTER MILE AWAY. COASTING TO THE SIDE OF THE ROAD AND CALLED FOR ROAD-SIDE ASSISTANCE. HAD VEHICLE TOWED TO DEALER, AND WAS TOLD IT WAS ENGINE FAILURE, DUE TO SEIZURE OF ENGINE.

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ODI 10995460 · 72,819 mi

ENGINE LOCKED UP WITH NO WARNING LIGHTS OR OTHER INDICATION IT WAS HAPPENING. VEHICLE WAS DRIVEN TO STORE AND PARKED. CAME BACK OUT AND IT WOULDN'T START. TOWED TO DEALER. DEALER SAYS EXCESS SLUDGE IN ENGINE EVEN WITH REGULAR OIL CHANGES. VEHICLE HAS 72,819 MILES AND DEALER IS STATING IT WILL NOT BE COVERED UNDER 100K POWER TRAIN WARRANTY. PICTURES OF ENGINE DO NOT INDICATE EXCESS SLUDGE.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

89 mentions · 11.9% of complaints

Median mileage: 88,000 mi (57 usable records).

ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

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ODI 10898199 · 40,000 mi

I WAS DRIVING DOWN THE ROAD WITH MY 4 CHILDREN IN THE CAR AT 45 MPH WHEN ALL OF A SUDDEN MY CAR COMPLETELY LOST POWER. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. IT WAS OVER A 100 DEGREES OUTSIDE AND MY 4 KIDS UNDER 6 HAD TO SIT AND WAIT ON A RIDE IN THE HEAT. THE CAR HAS 40,000 MILES ON IT AND HAS HAD 7 OIL CHANGES, OF WHICH I HAVE PROVIDED THE RECEIPTS FOR. THERE IS ENGINE SLUDGE DESPITE THE FACT THAT THE OIL WAS CHANGED MORE FREQUENTLY THAN THE MANUAL SUGGESTED 7500 MILES,

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ODI 10906816 · 70,000 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART AND HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS DIAGNOSED THAT SLUDGE WAS PRESENT IN THE OIL RESERVOIR, WHICH CAUSED THE ENGINE TO SHUT DOWN. THE VEHICLE HAD TO BE TOWED BACK TO THE STATE OF RESIDENCE AND THE DEALER DIAGNOSED THAT IMPROPER OIL CHANGES WERE PERFORMED. THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPRO…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

20 mentions · 2.7% of complaints

Median mileage: 81,390 mi (8 usable records).

ODI 10904210 · 25 mi

THE SUV HAS BEEN HAVING WHITE SMOKE COMING FROM TAILPIPE AND THE CAR HAS BEEN PULLING. IT MAKES UGLY NOISE WHEN WE TRY TO ACCELERATE ON THE FREEWAY AND PULLS. THE OIL LIGHT ISN'T COMING ON TO TELL US WHEN THE OIL IS LOW EVEN IF IT'S NOT TIME FOR A PIL CHANGE. WE SEEM TO NOTICE THAT THE CAR IS BURNING OIL MORE FREQUENTLY THAN A NORMAL VEHICLE. ALSO NOTICE SLUDGE WHEN WE CHECK THE OIL EVEN IF WE HAD JUST HAD A OIL CHANGE IT SEEMS TO COME BACK. THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. THEY TELL ME THEY CAN'T FIND ANYTHING WRONG.…

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ODI 11115516 · 117,000 mi

DRIVING ON A 4 LANE HIGHWAY MY 2015 KIA SORENTO DIED WITHOUT WARNING AND MADE A CLICKING NOISE WHEN I TRIED TO START IT. I HAD THE CAR TOWED TO A LOCAL KIA DEALERSHIP WHO ADVISED METAL SHAVINGS WERE FOUND IN THE OIL, WHICH CLOGGED THE OIL FILTER, RESTRICTING OIL FLOW THUS CAUSING THE CONNECTING ROD BEARINGS TO BREAK. THEY CONFIRMED THERE WAS NO SLUDGE FOUND IN THE ENGINE. THE CAR NEEDS THE ENGINE REPLACED AND MY EXTENDED WARRANTY IS REFUSING TO PAY CITING THERE WAS NOT SUFFICIENT OIL LUBRICATION DUE TO LOW OIL WHICH CAUSED THE CONNECTING ROD B…

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ODI 11162073 · 75,000 mi

TAKATA RECALL. I HAVE A 2015 KIA SORENTO. AT ABOUT 76,000 MILES, THE ENGINE BEGAN TO BURN OIL. I HAD IT CHECKED FOR A LEAK, BUT THE MECHANICS COULDN'T FIND ANYTHING. WHEN I START THE ENGINE, BLUE SMOKE EMITS FROM THE TAIL PIPE. I AM LOOSING ABOUT A QUART OF OIL EVERY 200 MILES.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

13 mentions · 1.7% of complaints

Median mileage: 98,000 mi (7 usable records).

ODI 11098899 · 465,000 mi

MY WIFE WAS DRIVING HOME FROM WORK AND WHILE IN RUSH HOUR TRAFFIC ON THE HIGHWAY TRAVELING APPROXIMATELY 50 MPH THE ENGINE JUST STOPPED. SHE DID NOT RECEIVE ANY WARNING, NO SMOKE COMING FROM THE TAILPIPE, AND NONE OF THE CHECK/OIL LIGHTS CAME ON IN THE DASH. SHE WAS FORTUNATE TO GET IT PULLED OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED. WHEN I ARRIVED TO SEE WHAT WAS WRONG THERE WASN'T ANY OIL IN THE ENGINE. I HAD JUST CHECKED THE OIL 10 DAYS PRIOR WHILE FILLING UP FOR GAS AND THE OIL WAS FULL. I ADDED OIL AND TRIED STARTING THE CAR AND…

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ODI 11144480 · 38,000 mi

HEADLIGHTS (MAINLY LOW BEAMS) KEEP BURNING OUT AND NEED BE REPLACED ABOUT EVERY 6 MONTHS TO YEAR AND HALF. THIS TIME WHEN I NEEDED TO REPLACE THE LEFT LOW BEAM BULB, I NOTICED THE BULB WAS OUT WHEN I WAS JUMPING THE CAR DUE TO A DEAD BATTERY. A DAY LATER THE BATTERY WAS DEAD AGAIN SO I TOOK IT OUT AND HAD IT TESTED. THE DEALERSHIP SAID THE BATTERY WAS FINE. CAME HOME AND TESTED THE POWER TO THE HEADLIGHTS BOTH WHEN THE CAR WAS RUNNING AND COMPLETELY OFF (ALL LIGHTS AS WELL AS ENGINE). POWER IS RUNNING TO THE HEADLIGHT EVEN WHEN THE CAR IS OFF A…

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ODI 11174969 · 65,000 mi

MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

12 mentions · 1.6% of complaints

Median mileage: 96,000 mi (7 usable records).

ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

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ODI 10906816 · 70,000 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART AND HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS DIAGNOSED THAT SLUDGE WAS PRESENT IN THE OIL RESERVOIR, WHICH CAUSED THE ENGINE TO SHUT DOWN. THE VEHICLE HAD TO BE TOWED BACK TO THE STATE OF RESIDENCE AND THE DEALER DIAGNOSED THAT IMPROPER OIL CHANGES WERE PERFORMED. THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPRO…

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ODI 11192747 · 122,000 mi

WAS DRIVING DOWN THE INTERSTATE, THE ENGINE COMPLETELY SHUT OFF, I HAD NO SIGNS OF MY CAR NEEDING OIL WASN'T DUE FOR A OIL CHANGE FOR ANOTHER 1,000 MILES, MY ENGINE LIGHT NEVER FLASHED THE CAR NEVER JERKED OR NOTHING JUST SHUT OFF AND WOULD NOT TESTART, CALLED THE TOW TRUCK HE ADVISED ME THAT MY MOTOR WAS LOCKED UP, UPON PULLING THE OIL STICK OUT I DIDN'T NOT HAVE 1 DROP OF OIL IN MY CAR, I HAD NO SMOKE OR ANYTHING COMING FROM MY CAR IT IS A 2015 KIA SORENTO HOWEVER ON THE DOOR IT HAS A 2014 MANUFACTURING DATE

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

12 mentions · 1.6% of complaints

Median mileage: 97,500 mi (6 usable records).

ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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ODI 11000887 · 19,000 mi

(AMENDMENTS TO ODI#S: 10668775 & 10663356 - UPDATE) ON 12/01/2014, I WAS IN A 2015 KIA SORENTO LX (ENTERPRISE INSURANCE RENTAL) TRAVELING ON CRABB RIVER ROAD, (A CITY STREET) SUGARLAND, TEXAS. I FULLY STOPPED AT THE TRAFFIC LIGHTS BECAUSE IT WAS RED. ONCE LIGHTS TURNED GREEN, I PUT THE VEHICLE IN MOTION BY STEPPING ON THE GAS PEDAL TO ACCELERATE BUT THE CAR FELT REALLY SLUGGISH SO I GAVE IT MORE GAS IN ORDER TO GAIN ENOUGH SPEED AS I WAS ABOUT TO GO OVER SOME RAILROAD TRACKS (APPROX. 55+ MPH) WHICH WERE ON A ROAD THAT WAS ON AN INCLINE. RIG…

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ODI 11020873 · 104,000 mi

VEHICLE ENGINE STOPPED ON FREEWAY, CAUSING ME TO HAVE TO LOSE POWER BRAKE AND POWER STEERING ABILITY, WAS BARELY ABLE TO GET VEHICLE OFF FREEWAY AND STOP WITHOUT CAUSING MAJOR ACCIDENT TO SEVERAL OTHER VEHICLES. ENGINE EXHIBITS SAME SYMPTOMS ARE PREVIOUS MODEL YEAR RECALL FROM KIA AND HYUNDIA BUT DEALER FAILS TO ACKNOWLEDGE ISSUE IN SAME EXACT ENGINE, BUT ONE YEAR LATER MODEL. THERE IS A RECALL UNDER SC147 FOR 2012-2014 KIA SORENTO AND LIKE TYPE VEHICLES, HOWEVER MINE IS A 2015, AND AS MENTIONED HAS THE SAME EXACT SYMPTOMS AS PREVIOUS YEAR ENG…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

5 mentions · 0.7% of complaints

Median mileage: 2,744 mi (1 usable records).

ODI 10605212 · 2,744 mi

TL ' THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS FLAGGED BY ANOTHER MOTORIST AND NOTICED FUEL LEAKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK AT THE FUEL PUMP INLET. THE FUEL PUMP WAS CLEANED AND RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,744. JCC

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ODI 11434804

hello my name is [XXX] owner of 2015 kia Sorrento on Sept 19 2021 my father in law and my wife and kids were pulling up on the drive way when they called me and said they smell gas odor from the car i said send me a pic since i was at work .I informed them turn the car off and get every body away be prepared to call fire dept. .when they sent me a video of the car I saw something leaking .so I rushed home to check the problem well it was definite fuel so I opened the hood and removed the plastic cover and started to look around everything looke…

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ODI 11447455

I just got my car back from overtuf which had it for a month due to after the recalls where done my engine failed and had to be replaced that day I got it back I drove it home and on the way home the check engine light came on and my smelled of gas really bad so I pulled over looked under vehicle to see if there was anything leaking under car and no leaks so i checked the oil and it was filled over filled with gas which could of damaged my engine again or worse caught fire with me and my kids in it or hurt someone else

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Brake response concerns

4 mentions · 0.5% of complaints

Median mileage: 48,000 mi (3 usable records).

ODI 11219832 · 48,000 mi

VEHICLE STOPPED ENGINE RUNNING BRAKE PEDAL GOES TO FLOORBOARD. DEALER STATES THIS HAPPENS AND DEMONSTRATED 3 SIMILAR VEHICLES BRAKE PEDAL GOES TO FLOOR. MY EXPERIENCE AND TRAINING INDICATES THIS CONDITION IS UNSAFE AND MASTER OR WHEEL CYLINDER OR DISK BRAKE PISTON MAY BE LEAKING. ANOTHER AREA CAN BE MASTER CYLINDER INTERNALLY LEAKING OR ABS INTERNALLY LEAKING. I CALLED KIA CORPORATE CUSTOMER SERVICE AND AFTER LISTENING TO MY CONCERN HE SAID HE HAS NO TECHNICAL SUPPORT TO ADDRESS MY CONCERN AND TO GO BACK TO DEALER. HOWEVER, I HAD EARLIER GONE T…

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ODI 11466442 · 70,000 mi

The contact owns a 2015 Kia Sorento. The contact stated while driving 65 MPH, the vehicle overheated and the wheels were shaking. The vehicle also experienced brake failure. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with engine failure. The engine was replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulics). The approximate failure mileage was 70,000.

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ODI 11482333

SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?

Look up ODI 11482333 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b