Auto Recall Watch
U.S. public vehicle records

2018 Kia SORENTO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

254 owner complaints analyzed

3 distinct recall campaigns

49,000 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 69 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 106 of 254 complaints (41.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior3011.8%
Engine operation187.1%
Braking behavior187.1%
Electrical and battery issues176.7%
Fuel system concerns41.6%
Transmission and shifting31.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
106
Exterior Lighting
38
Unknown Or Other
37
Electrical System
29
Steering
26
Fuel/Propulsion System
13
Air Bags
10
Power Train
9
Component breakdown data
CategoryCount
Engine106
Exterior Lighting38
Unknown Or Other37
Electrical System29
Steering26
Fuel/Propulsion System13
Air Bags10
Power Train9

Engine: 106; Exterior Lighting: 38; Unknown Or Other: 37; Electrical System: 29; Steering: 26; Fuel/Propulsion System: 13; Air Bags: 10; Power Train: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
11
50,000 to 74,999
15
75,000 to 99,999
8
100,000 to 149,999
8
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,99911
50,000 to 74,99915
75,000 to 99,9998
100,000 to 149,9998
150,000 and above2

Under 25,000: 25; 25,000 to 49,999: 11; 50,000 to 74,999: 15; 75,000 to 99,999: 8; 100,000 to 149,999: 8; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (25). 185 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
1
2018
11
2019
16
2020
21
2021
12
2022
35
2023
41
2024
49
2025
41
2026
27
Complaints over time data
CategoryCount
20171
201811
201916
202021
202112
202235
202341
202449
202541
202627

2017: 1; 2018: 11; 2019: 16; 2020: 21; 2021: 12; 2022: 35; 2023: 41; 2024: 49; 2025: 41; 2026: 27

Pattern summary

Engine leads the component reports. Steering behavior appears in 30 complaint narratives. Engine operation appears in 18 complaint narratives. Braking behavior appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11055415 · 2017-12-18 (December 18, 2017)

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

Owner-reported narrative. 510 miles reported. Look up ODI 11055415 at NHTSA ↗

Owner report 11072858 · 2018-02-14 (February 14, 2018)

TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE SMART CRUISE SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE SMART CRUISE SYSTEM DID NOT DETECT THAT A VEHICLE WAS IN FRONT OF IT AND ACCELERATED FORWARD INDEPENDENTLY. STEVENS CREEK KIA IN SAN JOSE, CALIFORNIA WAS MADE AWARE OF THE FAILURE, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 650.

Owner-reported narrative. 650 miles reported. Look up ODI 11072858 at NHTSA ↗

Owner report 11079133 · 2018-03-14 (March 14, 2018)

I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE ISSUE OF KIA SORENTO'S SUNROOFS EXPLODING. WE WERE DRIVING OUR COMPANY LEASED 2018 KIA SORENTO HEADING WESTBOUND ON I-90 GOING APPROXIMATELY 30 MPH TO DUE RUSH HOUR TRAFFIC DURING SUNNY WEATHER, WITH OPTIMAL ROAD CONDITIONS, AND WE WERE APPROXIMATELY 16 FEET FROM THE CAR IN FRONT OF US WHEN ALL OF A SUDDEN WE HEARD A BOMB BLAST SOUND COMING FROM ABOVE US. WE CAREFULLY FELT THE SUNROOF SHIELD AND DETERMINED THE SUNROOF EXPLODED INTO MANY PIECES. NOTHING FROM THE OUTSIDE OR INSIDE FELL ON THE SUNRO…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11079133 at NHTSA ↗

Owner report 11092757 · 2018-05-09 (May 9, 2018)

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Owner-reported narrative. 8,433 miles reported. Look up ODI 11092757 at NHTSA ↗

Owner report 11102667 · 2018-06-19 (June 19, 2018)

TL* THE CONTACT RENTED A 2018 KIA SORENTO. UPON ACTIVATING THE HEADLIGHTS, THEY FAILED TO PROPERLY ILLUMINATE AND CAUSED A LACK OF VISIBILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

Owner-reported narrative. Look up ODI 11102667 at NHTSA ↗

Owner report 11139173 · 2018-10-09 (October 9, 2018)

( 2 ) HANKOOK DYNAPRO HP2 SIZE 235/65R17 104H ,BLEW TIRES ON PASSAGE SIDE FRONT & REAR .DRIVING ON I-95 IN PHILADELPHIA,PA SEPT.29TH 2018

Owner-reported narrative. 12,000 miles reported. Look up ODI 11139173 at NHTSA ↗

Owner report 11140494 · 2018-10-15 (October 15, 2018)

GOT 2018 KIA SORRENTO 9 THOUSAND MILES IT STALL 6 TIMES LAST WEEK TOOK IT TO KIA THAY SAY NOTHING WRONG WITH IT THIS SATURDAY IT STALL 2 MORE TIMES THOUGHT I WAS GOING TO DIE BIG RIG HAD TO BRAKE FAST NOW IM TAKEING IT IN TUES SO NOW THAY CAN HAVE IT FOR A LONGTIME SO THAY CAN GIVE IT BACK BECAUSE THE CODE WILL NOT DO NOTHING IF IT DONT STALL ON THEM SO WHAT SHOULD I DO I OWE THE BACK I PAY ON MY CAR EVERY MONTH I DONT WANT ANYONE GETTING HURT OR SUE BECAUSE I CANT DRIVE IT AND BEING SCARD OF IT

Owner-reported narrative. 8,099 miles reported. Look up ODI 11140494 at NHTSA ↗

Owner report 11150708 · 2018-11-10 (November 10, 2018)

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

Owner-reported narrative. 15,000 miles reported. Look up ODI 11150708 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V784000 · Air Bags:Side/Window

Reported: 2017-12-08 (December 8, 2017)

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.

Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.

NHTSA campaign record ↗
18V656000 · Steering:Electric Power Assist System | Steering:Column

Reported: 2018-09-21 (September 21, 2018)

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

NHTSA campaign record ↗
22V703000 · Trailer Hitches

Reported: 2022-09-19 (September 19, 2022)

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

254 unique complaints in this selection. Analysis snapshot: 2026-10-01.

27.2%Usable mileage69 / 254 records
100.0%Valid incident date254 / 254 records
100.0%Valid filing date254 / 254 records
100.0%Ordered incident and filing dates254 / 254 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.6%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6626.7%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Look up ODI 10545551 at NHTSA ↗

577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

Look up ODI 10661198 at NHTSA ↗

1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

Look up ODI 10948107 at NHTSA ↗

2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Look up ODI 11241885 at NHTSA ↗

1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

Look up ODI 11487905 at NHTSA ↗

4618.6%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

Look up ODI 11467910 at NHTSA ↗

3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

Look up ODI 11526836 at NHTSA ↗

1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

Look up ODI 11621683 at NHTSA ↗

2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

Look up ODI 11650575 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

Look up ODI 10418873 at NHTSA ↗

899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

Look up ODI 10516016 at NHTSA ↗

14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

Look up ODI 10663905 at NHTSA ↗

11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

Look up ODI 10730492 at NHTSA ↗

16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

Look up ODI 10908489 at NHTSA ↗

3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

Look up ODI 11055415 at NHTSA ↗

11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

Look up ODI 11142824 at NHTSA ↗

2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

Look up ODI 11414351 at NHTSA ↗

3915.8%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

Look up ODI 11394923 at NHTSA ↗

3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

Look up ODI 11471673 at NHTSA ↗

3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

Look up ODI 11526046 at NHTSA ↗

614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

Look up ODI 11576628 at NHTSA ↗

2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

Look up ODI 11644828 at NHTSA ↗

240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

Look up ODI 11737171 at NHTSA ↗

Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

Look up ODI 10418873 at NHTSA ↗

697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

Look up ODI 10473691 at NHTSA ↗

697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10549946 at NHTSA ↗

425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

Look up ODI 11097140 at NHTSA ↗

1229.8%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

Look up ODI 10818332 at NHTSA ↗

374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

Look up ODI 11003183 at NHTSA ↗

93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Look up ODI 11092757 at NHTSA ↗

5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

Look up ODI 11310921 at NHTSA ↗

13554.7%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

Look up ODI 11420331 at NHTSA ↗

6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

Look up ODI 11454126 at NHTSA ↗

2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

Look up ODI 11518946 at NHTSA ↗

49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

Look up ODI 11673136 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

Look up ODI 10445254 at NHTSA ↗

858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

Look up ODI 10523287 at NHTSA ↗

15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

Look up ODI 10543233 at NHTSA ↗

9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10724569 at NHTSA ↗

1058.4%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

Look up ODI 10713088 at NHTSA ↗

172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

Look up ODI 11033119 at NHTSA ↗

93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

Look up ODI 11321099 at NHTSA ↗

00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

Look up ODI 11473122 at NHTSA ↗

10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

Look up ODI 11702708 at NHTSA ↗

21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

Look up ODI 11567472 at NHTSA ↗

717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

Look up ODI 11621683 at NHTSA ↗

11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

Look up ODI 11760144 at NHTSA ↗

00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

Look up ODI 10532081 at NHTSA ↗

656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

Look up ODI 10489239 at NHTSA ↗

798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

Look up ODI 10568475 at NHTSA ↗

8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

Look up ODI 10819614 at NHTSA ↗

625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

Look up ODI 10758978 at NHTSA ↗

11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

Look up ODI 11015780 at NHTSA ↗

3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

Look up ODI 11111999 at NHTSA ↗

42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

Look up ODI 11520786 at NHTSA ↗

31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

Look up ODI 11701605 at NHTSA ↗

21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

Look up ODI 11526836 at NHTSA ↗

24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

Look up ODI 11655357 at NHTSA ↗

22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

Look up ODI 11650575 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

Look up ODI 10446155 at NHTSA ↗

606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

Look up ODI 10632641 at NHTSA ↗

515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

Look up ODI 10533467 at NHTSA ↗

304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

Look up ODI 10663356 at NHTSA ↗

161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

Look up ODI 10744244 at NHTSA ↗

141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

Look up ODI 10955039 at NHTSA ↗

103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

Look up ODI 11150708 at NHTSA ↗

51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Look up ODI 11241885 at NHTSA ↗

42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

Look up ODI 11481124 at NHTSA ↗

41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

Look up ODI 11489893 at NHTSA ↗

10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

Look up ODI 11712134 at NHTSA ↗

00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

Look up ODI 11698884 at NHTSA ↗

34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

Look up ODI 11709732 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

Look up ODI 10430700 at NHTSA ↗

222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

Look up ODI 10477374 at NHTSA ↗

353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

Look up ODI 10678699 at NHTSA ↗

324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

Look up ODI 10639657 at NHTSA ↗

806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

Look up ODI 10715078 at NHTSA ↗

9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

Look up ODI 11066534 at NHTSA ↗

2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

Look up ODI 11156920 at NHTSA ↗

112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

Look up ODI 11206141 at NHTSA ↗

42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

Look up ODI 11414892 at NHTSA ↗

62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

Look up ODI 11445232 at NHTSA ↗

105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

Look up ODI 11459971 at NHTSA ↗

75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

Look up ODI 11555941 at NHTSA ↗

12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

Look up ODI 11698072 at NHTSA ↗

22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

Look up ODI 11656233 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine19,000–89,000 mi72,000 mi25
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

ODI 11180896 · 18,000 mi

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTL…

Look up ODI 11180896 at NHTSA ↗

ODI 11191983 · 10,950 mi

ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE. NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE. MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT. I NEED A VEHICLE FITTED TO ACCOMODATE MY DISABILITY AND DONT KNOW WHEN OR IF I'LL BE GETTING MINE BACK.

Look up ODI 11191983 at NHTSA ↗

Exterior Lighting30,000–58,000 mi43,450 mi5
ODI 11337949 · 30,000 mi

THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO. ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TEST…

Look up ODI 11337949 at NHTSA ↗

ODI 11341934 · 43,450 mi

7/23/20 20:30, WHILE DRIVING STRAIGHT DOWN A CITY STREET, JUST BEGAN DRIVING FROM STOPPING AT A LIGHT, AND THE HEADLIGHTS TURNED OFF BY THEMSELVES. AFTER A FEW SECONDS, MY WIFE ROTATED THE LIGHTS SWITCH TO OFF THEN BACK TO AUTO AND THEY CAME BACK ON. THIS IS THE THIRD TIME THIS HAS OCCURRED SINCE WE BOUGHT THE VEHICLE IN AUGUST OF 2019.

Look up ODI 11341934 at NHTSA ↗

ODI 11363468 · 30,000 mi

HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR.

Look up ODI 11363468 at NHTSA ↗

Unknown Or Other8,099–51,000 mi13,139 mi9
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

Look up ODI 11055415 at NHTSA ↗

ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Look up ODI 11092757 at NHTSA ↗

ODI 11140494 · 8,099 mi

GOT 2018 KIA SORRENTO 9 THOUSAND MILES IT STALL 6 TIMES LAST WEEK TOOK IT TO KIA THAY SAY NOTHING WRONG WITH IT THIS SATURDAY IT STALL 2 MORE TIMES THOUGHT I WAS GOING TO DIE BIG RIG HAD TO BRAKE FAST NOW IM TAKEING IT IN TUES SO NOW THAY CAN HAVE IT FOR A LONGTIME SO THAY CAN GIVE IT BACK BECAUSE THE CODE WILL NOT DO NOTHING IF IT DONT STALL ON THEM SO WHAT SHOULD I DO I OWE THE BACK I PAY ON MY CAR EVERY MONTH I DONT WANT ANYONE GETTING HURT OR SUE BECAUSE I CANT DRIVE IT AND BEING SCARD OF IT

Look up ODI 11140494 at NHTSA ↗

Electrical System28,000–59,500 mi36,000 mi7
ODI 11270532 · 7,500 mi

IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER,…

Look up ODI 11270532 at NHTSA ↗

ODI 11363468 · 30,000 mi

HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR.

Look up ODI 11363468 at NHTSA ↗

ODI 11372716 · 58,000 mi

2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DAY. OBVIOUSLY MORE DANGEROUS DURING NIGHT. I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS. DEALER REFUSES TO DO THIS WH…

Look up ODI 11372716 at NHTSA ↗

Steering17,000–27,574 mi22,100 mi11
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

Look up ODI 11156920 at NHTSA ↗

ODI 11161228 · 4,000 mi

STICKING STEERING THEN GIVES WHEN CONSTANT PRESSURE APPLIED MAKING A SIGNIFICANT SUDDEN STEERING MOVEMENT. HAPPENS WHEN DRIVING. SEEMS MORE ON RIGHT THAN LEFT. STARTED NOTICING IT A COUPLE OF MONTHS AGO. HAVE NOT CHANGED ANYTHING. HAPPENS WHEN EVER DRIVING.

Look up ODI 11161228 at NHTSA ↗

ODI 11174500 · 15,000 mi

TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ED VOYLES KIA OF CHAMBLEE (LOCATED AT 5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIE…

Look up ODI 11174500 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range170,000 mi1 (sparse)
ODI 11327403 · 170,000 mi

THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, T…

Look up ODI 11327403 at NHTSA ↗

Air Bags25,750–65,277 mi52,000 mi6
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

Look up ODI 11150708 at NHTSA ↗

ODI 11363457 · 55,000 mi

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE INTERSECTED HIS LANE ON THE RIGHT SIDE. THE DRIVER ATTEMPTED TO PREVENT A CRASH BY SWERVING BUT CRASHED INTO THE GUARD RAIL ON THE FAR LEFT SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER DID NOT HAVE ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTO BODY SHOP. THE CONTACT CALLED LOCAL DEALER (PREMIER KIA SERVICE CENTER LOCATED AT 205 N MAIN ST, BRANFORD, CT 06405, [phone re…

Look up ODI 11363457 at NHTSA ↗

ODI 11363855 · 104,000 mi

FRONTAL IMPACT WITH A DEER ON INTERSTATE 81 NORTHBOUND IN PA., CRUISE CONTROL SET AT POSTED SPEED LIMIT OF 65MPH, NO AIRBAG DEPLOYMENT AT TIME OF IMPACT OR AFTER COLLISION CHEST IMPACTED STEERING WHEEL AND ARM PAIN FROM HOLDING STEERING WHEEL.

Look up ODI 11363855 at NHTSA ↗

Power TrainToo few reports for a range32,717 mi2 (sparse)
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Look up ODI 11092757 at NHTSA ↗

ODI 11477551 · 57,000 mi

The contact's daughter owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal ticking noise detected. The vehicle lost motive power and stalled with the check engine warning light flashing. The vehicle was taken to an independent mechanic who informed the contact that the knock sensor needed to be replaced. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was…

Look up ODI 11477551 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

11 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-116None
ODI 11623091

My kia Sorento is involved in an engine recall. When driving on the highway three times now my engine has stalled and car has gone from 65 to 30 mph, almost causing multiple accidents while driving with my [XXX] and [XXX] . The Kia customer service agency said this must occur three times before they will replace my engine. They are not replacing the engine. I fear for my life, my husband life and my children’s lives . I also fear for fellow drivers on the road . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.…

Look up ODI 11623091 at NHTSA ↗

ODI 11624067

Previous Complaint# 11618337. Additional Information: Engine is full of oil yet Oil Light comes on due excessive crankshaft & connecting rod bearing wear and knocking loud. Yet the recalibrated knock sensor will not pick up the issue and put the vehicle into derate with a code P1326 as it did before the Kia Dealership performed this recalibration. This is consumer fraud by purposely hiding a known defect and preventing the warranty from replacing the engine with a redesigned new engine that corrects the issue with larger oil ports. It is al…

Look up ODI 11624067 at NHTSA ↗

ODI 11624501

I have a pearl white 2018 Kia Sorento, and the paint is peeling off the hood. This is a factory defect, and I need to get it fixed before the rest of the paint comes off the car.

Look up ODI 11624501 at NHTSA ↗

2024-124None
ODI 11629332

Cáthalitic converter conoromised

Look up ODI 11629332 at NHTSA ↗

ODI 11629393

Around 90,000 miles, the engine started leaking oil regularly, took it in for warranty. After repairs for gasket, then started burning oil and running of oil every week or two weeks, and I have to constantly refill oil. Took it again and Dealer told me I am out of warranty, then I called KIA USA and reported problems. They told me that they will get back to me and I am still waiting.

Look up ODI 11629393 at NHTSA ↗

ODI 11629756

The contact owns a 2018 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost automotive power and jerked and decelerated to 25 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to a nearby parking lot and parked because the contact was concerned about driving the vehicle. The following day the contact’s husband took the vehicle to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the engine might be faulty however, a diagnostic test was need…

Look up ODI 11629756 at NHTSA ↗

2025-011None
ODI 11633867

I had an engine failure in my Kia. On [XXX], I was driving on [XXX] in Maine, and the "malfunction" light lit up, and I lost power in the vehicle. I was able to make it to the side of the highway and call a tow truck. Losing power on a busy interstate put myself and my partner at risk, as well as having to wait on the side of the interstate for a tow truck. I had the vehicle towed to a mechanic who said the engine needed to be replaced because a cylinder lost compression. Kia had me tow it to a Kia dealership, and they verified that the …

Look up ODI 11633867 at NHTSA ↗

2025-025None
ODI 11641992

I bought a used Kia sorento from a Kia Dealership. This engine makes oil evaporate completely. This engine must be a bad engine. I heard there was some recalls on Kia engines not sure if this one fits it. The dealership did a five hundred dollar job on it and it did not fix. I put oil in this car every month. No way to upgrade because of these issues.

Look up ODI 11641992 at NHTSA ↗

ODI 11642434

Trunk latch won’t latch, Looked into it and other 2018 Kia sorentos gave the same problem. I called to check for a recall as I bought the car less then a year ago and was told nothing. This is a problem I barely used it and it won’t close now. Just pops back open and will start alerting me that it’s open and won’t latch. Meaning the car will keep beeping that it’s open and then will eventually drain the battery due to the alert going off the whole time (it won’t relatch) it took 8 hours for it to latch to close. This is the Manuel trunk.

Look up ODI 11642434 at NHTSA ↗

ODI 11642782 · 115,000 mi

The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound coming from the engine before the vehicle lost motive power, with the check engine and oil warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

Look up ODI 11642782 at NHTSA ↗

2025-032None
ODI 11646704

I was driving my daughter to school and heard 2 popping noises under the car. The car started smoking as I was driving. I pulled into the parking lot and the car wouldn’t stop. I pressed the break multiple times before it eventually stopped. The car was completely smoking from the hood and then caught fire as I got me and my children out of it. The fire department came and successfully put the fire out after about 30 minutes of continuous flames. It was a total loss

Look up ODI 11646704 at NHTSA ↗

ODI 11647007

In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.

Look up ODI 11647007 at NHTSA ↗

2025-042None
ODI 11652546 · 89,000 mi

The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 89,000.

Look up ODI 11652546 at NHTSA ↗

ODI 11657908

2018 Kia Sorento. Snow White Pearl paint started delaminating at about 45,000 miles. Now it has 51,000 miles and I have multiple spots where it is delaminating on the hood, front bumper, and fender. Also, where the paint is delaminating I am also starting to see small chips on the paint below since the clear coat is gone. I cant believe my car paint is having issues and it only has 51,000 miles on it. It has been stored in a garage for the life of the car.

Look up ODI 11657908 at NHTSA ↗

2025-051None
ODI 11660816

Engine burns and eats up lots of engine oil. Engine oil is always low.

Look up ODI 11660816 at NHTSA ↗

2025-066None
ODI 11664737

Sometimes this condition hardly noticable and other times very stiff then move steering wheel slightly and full assist. Seems more prevalent after driving 1/2 hour or more on expressway steering becomes stiff and ratchety. This causes steering to stick whenever driving at highway then driver is putting more effort to overcome stuck wheel. When breaks loose vehicle goes to far in that direction then sticks again causing to stick again and over corrects other direction. This goes from annoying and uncomfortable to just plain dangerous depending …

Look up ODI 11664737 at NHTSA ↗

ODI 11665245

The steering started to fail and would be hard to steer while driving.I then looked further online and found that a recall was issued for the steering column and how dangerous it was to continue driving the vehicle for the cross as stated in the recall could seperate and one could lose steering and cause a crash so we; my wife and I managed to get the car safely to the dealer for further diagnostic only to find out that although a recall was issued for the steering problem. Our vin was not included and we had to pay for the repair.

Look up ODI 11665245 at NHTSA ↗

ODI 11665687

GDI engine carbon buildup causing very high gas consumption and damage . Should carbon buildup break free it will cause engine falure resulting in engine seizure while at speed. Loss if property and life imment. Only soulition is disassembly to remove buildup. Another failure is corrosion on shift cable causing gear falure.

Look up ODI 11665687 at NHTSA ↗

2025-071None
ODI 11675515

Excessive oil consumption, 4 quarts in 2000 miles

Look up ODI 11675515 at NHTSA ↗

2025-0811None
ODI 11678060

The headlights will randomly turn off while driving, mostly when turning on the right blinker. This has been happening a few times a month since I got the vehicle in 2017. More recently, the bottom brake lights and running lights have been shorting out.

Look up ODI 11678060 at NHTSA ↗

ODI 11679393

I am writing to express my concern regarding a serious issue with my 2018 Kia Sorento equipped with the 2.4-liter engine. The vehicle has been experiencing excessive oil consumption, approximately one quart every 400 miles, which I believe may be indicative of a manufacturing defect. Based on similar issues reported with more recent Kia models, including those involving potentially defective piston oil rings, I am concerned that my vehicle may be affected by a similar issue. As you are aware, defective piston rings can lead to long-term engine d…

Look up ODI 11679393 at NHTSA ↗

ODI 11679919

* High pressure fuel pump quick disconnect fuel line fitting leaking fuel. * Raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors. * My vehicle was repaired by a KIA dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall…

Look up ODI 11679919 at NHTSA ↗

2025-092None
ODI 11685959

KIA Sorento 2018 The vehicle experienced engine failure due to piston ring damage at approximately 111,500 miles. A Kia dealer diagnosed the issue with codes P0301 and P0304 and confirmed the engine requires full replacement. This creates serious safety concerns, including engine misfires, loss of power, and risk of stalling while driving.

Look up ODI 11685959 at NHTSA ↗

ODI 11688792

Lighting and/ or electrical. When using the auto headlight switch, all lights will come on randomly and periodically and stay on until you notice them or they ware down your battery. This is something that could be checked out by dealer and I will ask about it. So, for now, I do not use the auto headlight switch. My other problem is a glass issue. For no apparent reason, when I shut my driver side door a few weeks ago. My entire rear window shattered into pieces. There were no signs of damage to the rear window. Happened in my drive way. But…

Look up ODI 11688792 at NHTSA ↗

2025-101None
ODI 11694100

Started with check engine light coming on then having problems with engine knocking last winter. During oil change and oil filter change there were gold "sparkles" throughout the old oil and the filter was completely covered. It appears some component of the engine is being "chewed" up and destroying our engine. It is now undrivable. I was told by our local mechanic shop to contact KIA or NHTSA regarding a special extended warranty from KIA specifically for engine issues. I am not finding anything specific online, so wanted to reach out. I am w…

Look up ODI 11694100 at NHTSA ↗

2025-114None
ODI 11697964 · 178,000 mi

The contact owns a 2018 Kia Sorento. The contact stated that while driving at various speeds, the engine was making an abnormal knocking sound. The contact stated that while slowing for a traffic sign or stop lights, the vehicle was shaking and vibrating abnormally. The contact stated that while depressing the accelerator pedal, the vehicle started making the knocking sound again. The check engine warning light illuminated and was now constantly illuminated. The contact stated that prior to the sounds and check engine warning light being illumi…

Look up ODI 11697964 at NHTSA ↗

ODI 11699701

My Vehicle’s Problems Excessive Oil Consumption My engine kept losing oil far more rapidly than normal. I was regularly checking and had to top off the oil, even though mileage suggested it should not be that frequent. However, there was no “check engine” warning light or low-oil warning light even when the oil level was dangerously low. Despite the oil being burned or lost, none of the sensors ever alerted me. Eventually, before my next scheduled service, the extreme oil loss culminated in catastrophic failure: the engine seized, and the ca…

Look up ODI 11699701 at NHTSA ↗

ODI 11700588

I was driving from richlands coming home and my vechial kept trying to die on me like i didnt have any gas and then i had to suddenly pull off the side of the road without any power and i sat their and even try to restart the vechial and it wouldn't start back then a woman come out of nowhere in an ambulance and i was trying to tell her that it was alright and she was trying to tell me that the vechial was on fire underneath the vechial and i didnt see that it was a fire at all i though i was overheating so i was sitting in the vechial waiting…

Look up ODI 11700588 at NHTSA ↗

2025-125None
ODI 11704410

Engine is burning oil at a rate of almost one quart per week. The engine can be felt shaking when driving. The engine light came on and states there is a P0303 Cylinder 3 misfired detected.

Look up ODI 11704410 at NHTSA ↗

ODI 11705969

The engine suddenly failed while I was driving on the highway. The vehicle lost power without warning, which created a dangerous situation. I had to pull over and have the vehicle towed.

Look up ODI 11705969 at NHTSA ↗

ODI 11706587

The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipes. There was no warning light illuminated. Upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was an oil leak coming from the engine. The contact had her son inspect the vehicle, and he discovered that oil was leaking onto the spark plugs in cylinder #1. The contact’s son diagnosed the vehicle with engine failure and recommended that the engine be r…

Look up ODI 11706587 at NHTSA ↗

2026-011None
ODI 11711622

Noticed excessive oil consumption that turned into burning oil when the exhaust turned back of car black. Engine started knocking due to gummed up spark plugs. Replaced the spark plugs but within weeks the new plugs where gummed up as well. Took to Kia for diagnosis and potential repair for theta 2 class action. Mechanic confirmed damaged spark plugs, piston issues and needs for new engine.

Look up ODI 11711622 at NHTSA ↗

2026-028None
ODI 11715069

I was driving and when I lost all power steering the lights on the dash came on for power steering and traction I could not steer at all it was so hard to drive . I reported it right away and had my car check out there is a recall on the power steering but they are saying my car was made in April and the recall starts for cars made in June . Well now they are saying I need a new steering column when u turn the wheel u hear a load clunk noise my dash light go on and off when you turn the wheel and you lose power to the vehicle I also burn threw …

Look up ODI 11715069 at NHTSA ↗

ODI 11715353

My car had an issue that was covered under a class action lawsuit. I even had an extended Warranty which was still valid at the time. I was intimidated by the warranty company when they said well if there is carbon build up in the engine the cost of the repair is on you. So I didn't have it fixed and the engine blew up and is now inoperable in my driveway. So bottom line I couldn't get KIA to help me or the extended warranty company when clearly it was KIA's responsibility to fix there defect in the engine.

Look up ODI 11715353 at NHTSA ↗

ODI 11715656

2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills. On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30–40 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventual…

Look up ODI 11715656 at NHTSA ↗

2026-036None
ODI 11723570 · 127,000 mi

The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle started shaking and making a rough sound. The vehicle hesitated while accelerating and lost motive power. A piston failed, causing oil to spray out with enough force to damage the catalytic converter. The vehicle was driven to the dealer for an unknown recall repair, but found to have issues with the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.

Look up ODI 11723570 at NHTSA ↗

ODI 11723974

In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. Th…

Look up ODI 11723974 at NHTSA ↗

ODI 11725924

The vehicle’s ignition system began malfunctioning immediately after a recall-related service (Campaign CS2312 – ignition cylinder protector installation) performed on January 9, 2026. Prior to this service, the vehicle had no ignition or electrical issues. After the repair, the ignition key became difficult to turn, and the vehicle intermittently failed to start. Additionally, multiple electrical components began to fail intermittently, including the infotainment screen shutting off, the air conditioning system stopping, and windshield wipers …

Look up ODI 11725924 at NHTSA ↗

2026-042None
ODI 11729316

I've never had a problem staying awake driving. I don't have this problem in my vehicles or other vehicles. Every time I drove the car. I could not stay awake. I ve driven the car about 5xs. I would fall asleep and not even realize it. Now fell asleep driving the car two nights ago. No warnings went off and I drove over one lane and off into the center medium. No lane change warnings went off. But I truly believe there's something more going on with the car that's making people fall asleep. My neighbor rode with me to the store in it (14 mile…

Look up ODI 11729316 at NHTSA ↗

ODI 11730538

My 2018 Kia Sorento has developed excessive oil consumption consistent with the known engine defects affecting Kia’s Theta II engines. The vehicle began consuming oil rapidly without warning, despite regular maintenance. This issue did not appear until after 100,000 miles, which is common for this defect. The sudden loss of oil creates a serious safety hazard, including engine stalling or failure while driving. Kia dealerships have acknowledged the symptoms but stated that because my vehicle is outside the warranty, I must pay for the oil cons…

Look up ODI 11730538 at NHTSA ↗

2026-051None
ODI 11735920

2018 Kia Sorento, under 88,000 miles, with Theta II engine defect. KSDS update installed. Oil consumption issues requiring adding at least one liter of oil every 1,000 miles in between regular oil changes/ maintenance. Oil warning lamp does not illuminate at all or only blinks on for a second then stays off, even when oil is less than 1 liter. Noticed slight jerking/hesitation at acceleration for a few days, then experienced shaking and heard vibrations when breaking and idling. Within a few minutes, MIL appeared with audible warning, "Take t…

Look up ODI 11735920 at NHTSA ↗

2026-062None
ODI 11742231

I had the car for just 2 years and it's giving me a lot of problems the car smells like gas it has a gas leak the breaks don't work and the electrical system don't work properly

Look up ODI 11742231 at NHTSA ↗

ODI 11743523

I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don’t know how to fix the situation. The brakes are still going out and sound very horrible. I can’t keep replacing them because I don’t think they need to be replaced. Is something wrong with the car. My Insurance adjuster name is Brandon Brooks [XXX] INFORMATION REDACTED PU…

Look up ODI 11743523 at NHTSA ↗

2026-071None
ODI 11748348

My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took a while to extinguish. The vehicle is totaled.

Look up ODI 11748348 at NHTSA ↗

2026-084None
ODI 11758172

I am a working parent filing a formal complaint against Kia America and Classic kia of Carrollton for non-compliance with the Theta II Class Action Settlement mandates. My vehicle experienced a qualifying engine failure and is currently held at the dealership. The dealership is actively refusing to provide a mandatory free loaner vehicle and is delaying the 5-minute diagnostic scan. Kia Corporate is refusing to authorize an alternative direct-bill rental line without the scan. This corporate bottleneck has left a working parent and a school-age…

Look up ODI 11758172 at NHTSA ↗

ODI 11758177 · 118,000 mi

The contact owns a 2018 Kia Sorento. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. There was smoke coming from the rear of the vehicle. The contact exited the freeway and waited for AAA to tow the vehicle to the residence. The vehicle was towed to an independent mechanic, and the contact was informed that the oil pan switch needed to be replaced. The oil pan switch was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and asked the c…

Look up ODI 11758177 at NHTSA ↗

ODI 11759839

The abs module has failed. Yes vehicle is available for inspections if wanted and would be appreciated. Had it scanned by dealership and it’s too expensive to fix. Lights on are abs. Traction control. Auto hold. Autonomous braking. Thank you

Look up ODI 11759839 at NHTSA ↗

2026-092None
ODI 11764549

Vehicle: 2018 Kia Sorento VIN: [XXX] Kia Corporate Case #: XXX My 2018 Kia Sorento experienced a catastrophic engine failure (“holes in the block”) while under warranty. The vehicle lost power, emitted heavy smoke, and became completely inoperable. Kia America has refused to repair the engine and has delayed providing the required written denial for my warranty claim. This vehicle has also suffered five break-ins, and Kia has two active recalls for my year and model that were never performed, including a theft‑prevention recall. My vehicle is…

Look up ODI 11764549 at NHTSA ↗

ODI 11765284

Complete engine failure inspected by Westgate Kia Service Dept, Wake Forest, NC Service manager confirmed that known issue and recall in effect for 2018 Kia Sorrento same issue but because manufactures parts are only covered when made in certain locations. mine not covered. He did agree it was exact same issue but declined to assist. Warning sign / flashing check engine light.

Look up ODI 11765284 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineExterior LightingUnknown Or OtherElectrical SystemSteeringFuel/Propulsion SystemAir BagsPower Train
Engine—
2
ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11723974

In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. Th…

Look up ODI 11723974 at NHTSA ↗

7
ODI 11246317 · 2,214 mi

I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL TH…

Look up ODI 11246317 at NHTSA ↗

ODI 11582032

Vehicle seems to be stalling when you stop and then try to pull out. It takes minutes to accelerate after stopping.

Look up ODI 11582032 at NHTSA ↗

ODI 11585832

My vehicle is consuming a lot of oil. At my previous oil change I mentioned this to the dealer as I had to put in 5 quarts of oil. The oil canister light came on which I believed was just warning me to my upcoming oil change but my dipstick indicated otherwise when I checked. The light would only come on when I made turns in the road. It did not stay on consistently. As I was driving my engine sounded bad and I was worried something more was wrong which is why I checked the oil. When I brought it in for the oil change, the service advisor said …

Look up ODI 11585832 at NHTSA ↗

9
ODI 11270532 · 7,500 mi

IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER,…

Look up ODI 11270532 at NHTSA ↗

ODI 11324235

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS M…

Look up ODI 11324235 at NHTSA ↗

ODI 11376422 · 26,000 mi

WHILE DRIVING ON NUMEROUS OCCASIONS THE CAR HAS TO BE FORCED TO GO. IT'S ALWAYS HESITATING TO GO AND I'M FORCED TO PRESS HARD ON THE GAS. IN OCTOBER 2020, THE ENGINE LIGHT CAME ON AND THE CAR WENT INTO "LIMP" MODE. I'M VERY SCARED WHILE DRIVING WITH MY KIDS. THE DEALERS HAVE NO FIX-I WILL BE TAKING IT IN FOR A THIRD TIME WITHIN A YEAR.

Look up ODI 11376422 at NHTSA ↗

3
ODI 11180896 · 18,000 mi

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTL…

Look up ODI 11180896 at NHTSA ↗

ODI 11581146

Me and my wife were traveling north on [XXX], left lane, 18 wheeler in right lane, cars directly behind us, 70 mph, when there was an abrupt thud, and slight skid, then lost all power from the engine. There were no warning indicators at the time. When the engine failed, we almost hit the tractor next to us. Looking in the mirror to try to determine what to do, as steering was hard to perform, there was a large cloud of black and blue smoke, the car behind us being covered in smoke and most likely oil too. The car behind us aggressively braked a…

Look up ODI 11581146 at NHTSA ↗

ODI 11647007

In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.

Look up ODI 11647007 at NHTSA ↗

7
ODI 11492086

Fuel expired much quicker than should be, and burned on to the dip stick before oil was due to be changed. Then the engine failed while driving, causing my vehicle to lose power on a left turn on a 55 mph road, nearly causing my children and I to be hit by another vehicle. I could not accelerate, but still had power to steer and brake. After having the gas pedal fully extended, I resumed power to 30 mph (this was described as engine knock sensor decreased power). We are hearing that 14 million Kia vehicles are experiencing this. There are…

Look up ODI 11492086 at NHTSA ↗

ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11611155

I have a 2018 Kia Sorento that I absolutely love. As of late, I have noticed that 1,000 to 1,200 miles after my oil changes- I am getting my engine oil light on, on the dash. Upon checking, again after only 1,200 miles after an oil change- my engine oil was completely gone. The dipstick was almost bone dry. I took my vehicle in to have an oil leak test, because I instantly thought I had a leak due to that being an excessive amount of oil missing. However, there is no leak. It passed the leak test, and there is also no oil in my driveway. U…

Look up ODI 11611155 at NHTSA ↗

0
5
ODI 11484884

SHORTLY AFTER FUEL OIL AND FILTER CHANGE AT ~75,000 MILES, ENGINE LIGHT CAME ON AND CAR ENGINE STOPPED. OIL PUMP FAILED AND CRACKED THROUGH HOUSING. MAJOR DAMAGE. REPAIR SHOP INDICATES ENGINE NEEDS TO BE REPLACED.

Look up ODI 11484884 at NHTSA ↗

ODI 11611641

My 2018 Kia Sorento sticks and when pushing the gas and the RPM jumps up. The car also stalls out and then turns right back on. It shakes and makes a funny noise as well.

Look up ODI 11611641 at NHTSA ↗

ODI 11618281

I was driving my 2018 Kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That’s all I know now. I had purchased my vehicle pre owned certified, and Kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have se…

Look up ODI 11618281 at NHTSA ↗

Exterior Lighting
2
ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11723974

In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. Th…

Look up ODI 11723974 at NHTSA ↗

—
1
ODI 11596299

On multiple occasions our headlights will turn on by themselves without the car being on: for example while we are sleeping in the middle of the night we get a call from our neighbor that our car lights are on. Also while driving at night they will turn off by themselves. On all occasions the light are in AUTO mode, meaning the lights should turn on/off themselves when necessary but only when the key is in the car and the car is on

Look up ODI 11596299 at NHTSA ↗

14
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

ODI 11363468 · 30,000 mi

HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR.

Look up ODI 11363468 at NHTSA ↗

ODI 11372716 · 58,000 mi

2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DAY. OBVIOUSLY MORE DANGEROUS DURING NIGHT. I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS. DEALER REFUSES TO DO THIS WH…

Look up ODI 11372716 at NHTSA ↗

0
2
ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11723974

In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. Th…

Look up ODI 11723974 at NHTSA ↗

00
Unknown Or Other
7
ODI 11246317 · 2,214 mi

I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL TH…

Look up ODI 11246317 at NHTSA ↗

ODI 11582032

Vehicle seems to be stalling when you stop and then try to pull out. It takes minutes to accelerate after stopping.

Look up ODI 11582032 at NHTSA ↗

ODI 11585832

My vehicle is consuming a lot of oil. At my previous oil change I mentioned this to the dealer as I had to put in 5 quarts of oil. The oil canister light came on which I believed was just warning me to my upcoming oil change but my dipstick indicated otherwise when I checked. The light would only come on when I made turns in the road. It did not stay on consistently. As I was driving my engine sounded bad and I was worried something more was wrong which is why I checked the oil. When I brought it in for the oil change, the service advisor said …

Look up ODI 11585832 at NHTSA ↗

1
ODI 11596299

On multiple occasions our headlights will turn on by themselves without the car being on: for example while we are sleeping in the middle of the night we get a call from our neighbor that our car lights are on. Also while driving at night they will turn off by themselves. On all occasions the light are in AUTO mode, meaning the lights should turn on/off themselves when necessary but only when the key is in the car and the car is on

Look up ODI 11596299 at NHTSA ↗

—
3
ODI 11558238

I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.

Look up ODI 11558238 at NHTSA ↗

ODI 11616520

Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing No key I'm vehicle

Look up ODI 11616520 at NHTSA ↗

ODI 11727810

Sunroof was working properly, no issues. I parked car with sunroof open and when i restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014. Techs cannot reset sunroof and last KIA I owned was 2014 had same issue plus drainage hole issues. A panoramic sunroof malfunction can be a safety issue for a few reasons: 1. Emergency situations: In the event of an accident or emergency, it may be necessary to quickly evacuate the ve…

Look up ODI 11727810 at NHTSA ↗

0
2
ODI 11327403 · 170,000 mi

THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, T…

Look up ODI 11327403 at NHTSA ↗

ODI 11684064

The Vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! Remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with strong, better engineered components! A newer vehicle like this should not be having fuel system failures.

Look up ODI 11684064 at NHTSA ↗

1
ODI 11397573 · 68,702 mi

MY SON WAS TRAVELING DOWN A HIGHWAY BETWEEN 45-55 MPH WHEN HE OVERCORRECTED AND MADE FULL IMPACT OF THE FRONT OF THE CAR WITH A SOLID SNOW BANK IN THE MIDDLE MEDIAN. THE RADIATOR WAS SLAMMED BACKWARDS, THE FRONT END WAS DEMOLISHED WITH AROUND $12,000 IN DAMAGE TO THE VEHICLE. THERE IS NO REASON WE CAN FIND THAT THE AIR BAGS DID NOT DEPLOY. WE BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY RATING BUT NOW I AM CONCERNED THAT WE HAVE ISSUES WITH OUR AIR BAGS. WILL THEY PROTECT US IF THIS SHOULD EVER HAPPEN AGAIN?

Look up ODI 11397573 at NHTSA ↗

3
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Look up ODI 11092757 at NHTSA ↗

ODI 11618281

I was driving my 2018 Kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That’s all I know now. I had purchased my vehicle pre owned certified, and Kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have se…

Look up ODI 11618281 at NHTSA ↗

ODI 11632372

I am experiencing a serious issue with my 2018 Kia Sorento AWD related to the AWD coupling. During normal driving, the vehicle does not perform as expected, and the AWD system feels compromised, making the car unsafe and unreliable. While the vehicle doesn’t stall, it struggles to function properly, which is a major concern. I took the vehicle to the dealership, where they diagnosed the problem as a malfunctioning AWD coupling. However, they informed me that this issue is not covered under warranty or any recall program. This response is both …

Look up ODI 11632372 at NHTSA ↗

Electrical System
9
ODI 11270532 · 7,500 mi

IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER,…

Look up ODI 11270532 at NHTSA ↗

ODI 11324235

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS M…

Look up ODI 11324235 at NHTSA ↗

ODI 11376422 · 26,000 mi

WHILE DRIVING ON NUMEROUS OCCASIONS THE CAR HAS TO BE FORCED TO GO. IT'S ALWAYS HESITATING TO GO AND I'M FORCED TO PRESS HARD ON THE GAS. IN OCTOBER 2020, THE ENGINE LIGHT CAME ON AND THE CAR WENT INTO "LIMP" MODE. I'M VERY SCARED WHILE DRIVING WITH MY KIDS. THE DEALERS HAVE NO FIX-I WILL BE TAKING IT IN FOR A THIRD TIME WITHIN A YEAR.

Look up ODI 11376422 at NHTSA ↗

14
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

ODI 11363468 · 30,000 mi

HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR.

Look up ODI 11363468 at NHTSA ↗

ODI 11372716 · 58,000 mi

2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DAY. OBVIOUSLY MORE DANGEROUS DURING NIGHT. I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS. DEALER REFUSES TO DO THIS WH…

Look up ODI 11372716 at NHTSA ↗

3
ODI 11558238

I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.

Look up ODI 11558238 at NHTSA ↗

ODI 11616520

Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing No key I'm vehicle

Look up ODI 11616520 at NHTSA ↗

ODI 11727810

Sunroof was working properly, no issues. I parked car with sunroof open and when i restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014. Techs cannot reset sunroof and last KIA I owned was 2014 had same issue plus drainage hole issues. A panoramic sunroof malfunction can be a safety issue for a few reasons: 1. Emergency situations: In the event of an accident or emergency, it may be necessary to quickly evacuate the ve…

Look up ODI 11727810 at NHTSA ↗

—
1
ODI 11647007

In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.

Look up ODI 11647007 at NHTSA ↗

000
Steering
3
ODI 11180896 · 18,000 mi

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTL…

Look up ODI 11180896 at NHTSA ↗

ODI 11581146

Me and my wife were traveling north on [XXX], left lane, 18 wheeler in right lane, cars directly behind us, 70 mph, when there was an abrupt thud, and slight skid, then lost all power from the engine. There were no warning indicators at the time. When the engine failed, we almost hit the tractor next to us. Looking in the mirror to try to determine what to do, as steering was hard to perform, there was a large cloud of black and blue smoke, the car behind us being covered in smoke and most likely oil too. The car behind us aggressively braked a…

Look up ODI 11581146 at NHTSA ↗

ODI 11647007

In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.

Look up ODI 11647007 at NHTSA ↗

00
1
ODI 11647007

In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.

Look up ODI 11647007 at NHTSA ↗

—000
Fuel/Propulsion System
7
ODI 11492086

Fuel expired much quicker than should be, and burned on to the dip stick before oil was due to be changed. Then the engine failed while driving, causing my vehicle to lose power on a left turn on a 55 mph road, nearly causing my children and I to be hit by another vehicle. I could not accelerate, but still had power to steer and brake. After having the gas pedal fully extended, I resumed power to 30 mph (this was described as engine knock sensor decreased power). We are hearing that 14 million Kia vehicles are experiencing this. There are…

Look up ODI 11492086 at NHTSA ↗

ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11611155

I have a 2018 Kia Sorento that I absolutely love. As of late, I have noticed that 1,000 to 1,200 miles after my oil changes- I am getting my engine oil light on, on the dash. Upon checking, again after only 1,200 miles after an oil change- my engine oil was completely gone. The dipstick was almost bone dry. I took my vehicle in to have an oil leak test, because I instantly thought I had a leak due to that being an excessive amount of oil missing. However, there is no leak. It passed the leak test, and there is also no oil in my driveway. U…

Look up ODI 11611155 at NHTSA ↗

2
ODI 11607486

Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.

Look up ODI 11607486 at NHTSA ↗

ODI 11723974

In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. Th…

Look up ODI 11723974 at NHTSA ↗

2
ODI 11327403 · 170,000 mi

THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, T…

Look up ODI 11327403 at NHTSA ↗

ODI 11684064

The Vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! Remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with strong, better engineered components! A newer vehicle like this should not be having fuel system failures.

Look up ODI 11684064 at NHTSA ↗

00—0
1
ODI 11715656

2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills. On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30–40 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventual…

Look up ODI 11715656 at NHTSA ↗

Air Bags00
1
ODI 11397573 · 68,702 mi

MY SON WAS TRAVELING DOWN A HIGHWAY BETWEEN 45-55 MPH WHEN HE OVERCORRECTED AND MADE FULL IMPACT OF THE FRONT OF THE CAR WITH A SOLID SNOW BANK IN THE MIDDLE MEDIAN. THE RADIATOR WAS SLAMMED BACKWARDS, THE FRONT END WAS DEMOLISHED WITH AROUND $12,000 IN DAMAGE TO THE VEHICLE. THERE IS NO REASON WE CAN FIND THAT THE AIR BAGS DID NOT DEPLOY. WE BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY RATING BUT NOW I AM CONCERNED THAT WE HAVE ISSUES WITH OUR AIR BAGS. WILL THEY PROTECT US IF THIS SHOULD EVER HAPPEN AGAIN?

Look up ODI 11397573 at NHTSA ↗

000—0
Power Train
5
ODI 11484884

SHORTLY AFTER FUEL OIL AND FILTER CHANGE AT ~75,000 MILES, ENGINE LIGHT CAME ON AND CAR ENGINE STOPPED. OIL PUMP FAILED AND CRACKED THROUGH HOUSING. MAJOR DAMAGE. REPAIR SHOP INDICATES ENGINE NEEDS TO BE REPLACED.

Look up ODI 11484884 at NHTSA ↗

ODI 11611641

My 2018 Kia Sorento sticks and when pushing the gas and the RPM jumps up. The car also stalls out and then turns right back on. It shakes and makes a funny noise as well.

Look up ODI 11611641 at NHTSA ↗

ODI 11618281

I was driving my 2018 Kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That’s all I know now. I had purchased my vehicle pre owned certified, and Kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have se…

Look up ODI 11618281 at NHTSA ↗

0
3
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

Look up ODI 11092757 at NHTSA ↗

ODI 11618281

I was driving my 2018 Kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That’s all I know now. I had purchased my vehicle pre owned certified, and Kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have se…

Look up ODI 11618281 at NHTSA ↗

ODI 11632372

I am experiencing a serious issue with my 2018 Kia Sorento AWD related to the AWD coupling. During normal driving, the vehicle does not perform as expected, and the AWD system feels compromised, making the car unsafe and unreliable. While the vehicle doesn’t stall, it struggles to function properly, which is a major concern. I took the vehicle to the dealership, where they diagnosed the problem as a malfunctioning AWD coupling. However, they informed me that this issue is not covered under warranty or any recall program. This response is both …

Look up ODI 11632372 at NHTSA ↗

00
1
ODI 11715656

2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills. On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30–40 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventual…

Look up ODI 11715656 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

40 mentions · 15.7% of complaints

Median mileage: 78,500 mi (21 usable records).

ODI 11180896 · 18,000 mi

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTL…

Look up ODI 11180896 at NHTSA ↗

ODI 11246317 · 2,214 mi

I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL TH…

Look up ODI 11246317 at NHTSA ↗

ODI 11338997 · 37,948 mi

SINCE 2/2020 I HAVE BEEN BACK AND FORTH TO THE DEALERSHIP MULTIPLE TIMES FOR MY CHECK ENGINE LIGHT. THE DEALERSHIP HAS REPLACED MULTIPLE DIFFERENT PARTS BUT THE LIGHT CONTINUES TO COME BACK ON. THE DEALERSHIP HAS BEEN IN CONTACT WITH KIA CORPORATE MECHANICS AND THEY DO NOT SEEM TO KNOW WHAT THE PROBLEM IS AS WELL. I AM VERY FRUSTRATED BECAUSE I HAVE ALSO REACHED OUT TO KIA CORPORATE OFFICE AND THEY HAVE BEEN OF NO ASSISTANCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND HAS VOICED THIS CONCERN MULTIPLE TIMES.

Look up ODI 11338997 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

26 mentions · 10.2% of complaints

Median mileage: 37,500 mi (8 usable records).

ODI 11140494 · 8,099 mi

GOT 2018 KIA SORRENTO 9 THOUSAND MILES IT STALL 6 TIMES LAST WEEK TOOK IT TO KIA THAY SAY NOTHING WRONG WITH IT THIS SATURDAY IT STALL 2 MORE TIMES THOUGHT I WAS GOING TO DIE BIG RIG HAD TO BRAKE FAST NOW IM TAKEING IT IN TUES SO NOW THAY CAN HAVE IT FOR A LONGTIME SO THAY CAN GIVE IT BACK BECAUSE THE CODE WILL NOT DO NOTHING IF IT DONT STALL ON THEM SO WHAT SHOULD I DO I OWE THE BACK I PAY ON MY CAR EVERY MONTH I DONT WANT ANYONE GETTING HURT OR SUE BECAUSE I CANT DRIVE IT AND BEING SCARD OF IT

Look up ODI 11140494 at NHTSA ↗

ODI 11180896 · 18,000 mi

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTL…

Look up ODI 11180896 at NHTSA ↗

ODI 11191983 · 10,950 mi

ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE. NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE. MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT. I NEED A VEHICLE FITTED TO ACCOMODATE MY DISABILITY AND DONT KNOW WHEN OR IF I'LL BE GETTING MINE BACK.

Look up ODI 11191983 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

21 mentions · 8.3% of complaints

Median mileage: 90,568 mi (2 usable records).

ODI 11472673

excessive oil consumption causing engine to fail. need to replace whole engine. no warning lights or gauges registered the low oil

Look up ODI 11472673 at NHTSA ↗

ODI 11515033

On 3/23/2023, the Oil Pressure Warning Light flashed on and off. I was lucky to be near a gas station that could check my oil and determined there was less than 2 quarts left. They added almost 4 quarts of oil and told me to immediately contact my Kia dealership because I could have an oil consumption issue. I researched the issue online and found that there is a class action lawsuit over Hyundai-Kia oil consumption defect. On 3/28/2023, I brought my vehicle to Mastria Kia to have an oil change and have it checked for an oil leak. There wa…

Look up ODI 11515033 at NHTSA ↗

ODI 11515484

Vehicle is consuming oil at an extraordinary rate. About 1qt per 750 miles. There are no oil leaks present.

Look up ODI 11515484 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Hard or delayed shifting

6 mentions · 2.4% of complaints

Median mileage: 37,000 mi (2 usable records).

ODI 11180911 · 25,000 mi

WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL STICKS. WHILE YOU KEEP TURNING A LITTLE TO KEEP THE VEHICLE STRAIGHT IT WILL SUDDENLY BREAK LOOSE, CAUSING THE VEHICLE TO JERK LEFT OR RIGHT DEPENDING ON THE DIRECTION YOU WERE TURNING THE WHEEL AT THE TIME. IT IS MOST DANGEROUS WHILE THE ROADS ARE EITHER SNOW OR ICE COVERED AND SLIPPERY. HARD TO KEEP THE VEHICLE ON THE ROAD.

Look up ODI 11180911 at NHTSA ↗

ODI 11323128 · 49,000 mi

WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS.

Look up ODI 11323128 at NHTSA ↗

ODI 11449869

When trying to move the steering wheel, it initially sticks and requires extra force to get it to provide a steering input. Once it gets past the initial resistance, it jerks the car in the direction you are trying to go which required compensation in the other direction. Upon correction, it jerks the car in the opposite direction causing a continual need to correct the steering wheel to keep the car straight and causing the car to not be able to maintain perfectly straight travel. On large sweeping corners, this problem is even more pronounced…

Look up ODI 11449869 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

6 mentions · 2.4% of complaints

Median mileage: 16,000 mi (1 usable records).

ODI 11206200 · 16,000 mi

THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.

Look up ODI 11206200 at NHTSA ↗

ODI 11545609

On 9/14/2023 I stopped at an intersection to wait for traffic to clear. Upon entering the intersection a large yellow warning notification indicating a problem with the steering system was illuminated. Simultaneously the power steering system was apparently disabled. I was only able to steer the car with great effort. Fortunately I was stopped just before this happened so I was going less than 5 MPH. I continued to a parking lot where I was able to stop safely. I parked, shut off the vehicle, and restarted. The yellow warning notification was…

Look up ODI 11545609 at NHTSA ↗

ODI 11546873

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace.…

Look up ODI 11546873 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

4 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11439410

Over I’d say about the last 5-7 months my husband and I have been noticing the smell of fuel coming from what/where seems to be the gas tank area and we have on an occasion or 2 noticed very small drops on the ground also around the gas tank area. Shortly after we began noticing the smell of gas, one day after re-fueling when I went to put the gas cap back on I noticed that the cap went back on but it wouldn’t make that signature clicking sound that lets you know it’s properly in place and sealed properly so we purchased a replacement one from …

Look up ODI 11439410 at NHTSA ↗

ODI 11483848

Just recently starting to smell fuel when I’m driving and when I turn the car off and when I try to start the car it cranks a little and then I’ll stop then try it again and it will start up fine

Look up ODI 11483848 at NHTSA ↗

ODI 11679919

* High pressure fuel pump quick disconnect fuel line fitting leaking fuel. * Raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors. * My vehicle was repaired by a KIA dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall…

Look up ODI 11679919 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Battery drain and no-start mentions

3 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11558238

I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.

Look up ODI 11558238 at NHTSA ↗

ODI 11616520

Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing No key I'm vehicle

Look up ODI 11616520 at NHTSA ↗

ODI 11720734

While on the road driving at 35 MPH, the vehicle started to "bog" and losing power and/or acceleration. Had to immediately drive off the road as there were several vehicles behind. As soon as driving off the road, the vehicle died down and would not start again. The check engine light came on. After several minutes the vehicle started again and drove to a secure area to call the tow truck. If the vehicle died down while in traffic, it would have caused an accident involving several vehicles. If it happened on the freeway, it would have caused …

Look up ODI 11720734 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

3 mentions · 1.2% of complaints

Median mileage: 67,875 mi (2 usable records).

ODI 11593729 · 72,000 mi

The contact owns a 2018 Kia Sorento. The contact stated that while approaching a stop, the brake pedal was depressed, and the driver noticed that the check Automatic Emergency Braking (AEB) System and Check Lane Departure Warning System (LDWS) warning lights were illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the sensors needed to be replaced and the system cleared. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic for the A/C recharge and…

Look up ODI 11593729 at NHTSA ↗

ODI 11622896 · 63,750 mi

The contact owns a 2018 Kia Sorento. The contact stated while coming to a stop, there was a loud grinding sound coming from the brakes while the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,750.

Look up ODI 11622896 at NHTSA ↗

ODI 11748348

My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took a while to extinguish. The vehicle is totaled.

Look up ODI 11748348 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b