| Electrical System | 00.0%No examples available for this selection. | 116.7%ODI 11574931 · 111,400 miThe contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving at various speeds and initially after starting the vehicle. The vehicle was returned to the dealer where the recall repair was completed the recall repair; however, the dealer was unable to determine the cause of the failure. The v… Look up ODI 11574931 at NHTSA ↗ | 00.0%No examples available for this selection. | 1266.7%ODI 11478888Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to shut power off completely to re-start EV. Previously had dealer run diagnostics following first incident. Recall gradual power loss incidents past four months but was uncertain what was cause. Look up ODI 11478888 at NHTSA ↗ | 266.7%ODI 11524680My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue. Look up ODI 11524680 at NHTSA ↗ | 133.3%ODI 11564480 · 73,000 miThe contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The contact was informed that the transmission failed, and the transmission needed to be replaced; however, a diagnostic test had not been completed. The ve… Look up ODI 11564480 at NHTSA ↗ |
|---|
| Power Train | 00.0%No examples available for this selection. | 233.3%ODI 11076517 · 23,500 miOUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES. THE BATTERIES AND BMS ALSO FAIL AFTER 2-3 YEARS. Look up ODI 11076517 at NHTSA ↗ | 342.9%ODI 11005488 · 14,500 miAFTER PUTTING THE CAR IN PARK AND TURNING IT OFF, THE CAR STARTED ROLLING. I STOPPED THE CAR, TURN IT ON, PUT IT IN DRIVE, THEN TURNED IT BACK OFF. IT ROLLED AGAIN (IN A RELATIVELY FLAT PARKING STRUCTURE.) I NORMALLY SET THE PARKING BREAK SO I'M NOT SURE WHEN THIS MAY HAVE STARTED. Look up ODI 11005488 at NHTSA ↗ | 211.1%ODI 11278018 · 15,606 miTL* THE CONTACT OWNS A 2017 KIA SOUL EV. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703, [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL… Look up ODI 11278018 at NHTSA ↗ | 133.3%ODI 11537405This is for 2018 Kia Soul EV. I stopped, placed the car in park and got out. Car then rolled down a hill with no one in the car. Causing an accident. Look up ODI 11537405 at NHTSA ↗ | 133.3%ODI 11564480 · 73,000 miThe contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The contact was informed that the transmission failed, and the transmission needed to be replaced; however, a diagnostic test had not been completed. The ve… Look up ODI 11564480 at NHTSA ↗ |
|---|
| Service Brakes | 00.0%No examples available for this selection. | 116.7%ODI 11164351 · 83,980 miI WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN. THE ONLY WAY IT STOP IS WHEN THE CAR HIT THE FAT ROUND CEMENT POLE. I KNOW THERE HAVE BEEN PREVIOUS COMPLAINTS REGARDING BRAKES. I'M JUST HAPPY THAT I WAS NOT ON ROAD. PLEASE REVIEW, THIS A DANGEROUS ISSUE,WHICH MAY CAUSE LIVES. Look up ODI 11164351 at NHTSA ↗ | 114.3%ODI 11228534 · 25,532 miAUTOMATIC TRANSMISSION WAS PLACED INTO PARK AFTER DRIVING. THE CAR INDICATED IT WAS IN PARK, HOWEVER THE CAR ROLLED - IT WAS NOT IN PARK. APPLYING THE FOOT BRAKE WORKED. APPLYING THE PARKING BRAKE WORKED, HOWEVER THE GEARSHIFT DID NOT ENGAGE PARK PROPERLY. Look up ODI 11228534 at NHTSA ↗ | 316.7%ODI 11022704 · 12 miMY ALL ELECTRIC HAS A B MODE TO SHIFT IN. SIMPLY PUT IT ENGAGES THE GENERATOR FULLY WHEN YOU LET OFF THE GAS PEDAL SO YOU CAN GENERATE ELECTRICITY. HOWEVER, WHEN YOU DO THIS THE CAR BRAKES QUITE QUICK, SO QUICK IN FACT THEY CALL THIS TYPE OF DRIVING ONE PEDAL DRIVING DUE TO THE FACT YOU VERY SELDOM TOUCH THE BREAK EXCEPT FOR A FULL STOP. THE PROBLEM IS THE BREAK LIGHTS DON'T GO ON UNLESS YOU PUT YOUR FOOT ON THE BREAK. MY CONCERN IS THE CAR BEHIND ME. IF HE IS NOT PAYING ATTENTION AND DOES NOT REALIZE I AM SLOWING DOWN AT SUCH A RAPID CLIP BA… Look up ODI 11022704 at NHTSA ↗ | 00.0%No examples available for this selection. | 133.3%ODI 11222050 · 450 miBRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT. THERE WAS ONE CAR IN LEFT HAND TURN LANE ON THE RIGHT. I THOUGHT IF I COULD GET THROUGH THE INTERSECTION I MIGHT COULD LET THE CAR SLOW DOWN ON ITS OWN IN A FIELD ACROSS THE STREET. THE CAR IN THE TURN LANE BLOCKED MY VIEW ON ONCOMING TRAFIC. A TRUCK GOING 45 OR 50 MILES P… Look up ODI 11222050 at NHTSA ↗ |
|---|
| Unknown Or Other | 00.0%No examples available for this selection. | 116.7%ODI 10971756 · 23,535 miNEXEN TIRES DO NOT PASS STATE INSPECTION AND THEY HAVE LESS THAN 23,500 MILES ON THEM, THESE TIRES ARE COMING APART GOUGES DOWN TO TELL STEEL BELTS. Look up ODI 10971756 at NHTSA ↗ | 228.6%ODI 10966252 · 1,250 miCHARGING PORT CAN AUTOMATICALLY LOCK THE CHARGING CONNECTOR, MAKING IT IMPOSSIBLE TO REMOVE WITHOUT DAMAGE OCCURRING, IF NOT DONE CORRECTLY. OF COURSE, THIS ONLY OCCURS WITH THE VEHICLE STATIONARY AT A CHARGING STATION. (I UNDERSTAND THIS IS NOT UNUSUAL ON ELECTRIC CARS BECAUSE IT IS SUPPOSED TO KEEP PEOPLE FROM REMOVING IT WHILE THE CAR IS CHARGING SO THEY CAN CHARGE THEIR CAR.) I HAVE OWNED THE CAR FOR ONE MONTH AND IT HAS HAPPENED TWO TIMES. BOTH TIMES, "ONE" OF THE MANY THINGS I TRIED UNLOCKED IT BUT I'M NOT EXACTLY SURE WHAT RESOLVED IT. … Look up ODI 10966252 at NHTSA ↗ | 211.1%ODI 11478888Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to shut power off completely to re-start EV. Previously had dealer run diagnostics following first incident. Recall gradual power loss incidents past four months but was uncertain what was cause. Look up ODI 11478888 at NHTSA ↗ | 00.0%No examples available for this selection. | 133.3%ODI 11564307Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. Damage to door, slight injury to driver who was nearly run over. Look up ODI 11564307 at NHTSA ↗ |
|---|
| Engine | 150.0%ODI 11097099MY FOUR YEAR OLD SON AND I WHERE DRIVING DOWN THE ROAD AND OUT OF NOWHERE IT STARTS SHAKING, SMOKING, AND OIL STARTS SPEWING. I PULLED OVER AND CALLED A TOW TRUCK. WAS TOLD MY ENGINE EXPLODED. CALLED KIA AND THEY WILL DO NOTHING. I AM 1800 MILES OVER MY 100,000 MILE WARRANTY AND HAVE DONE EVERY MAINTENANCE REQUIRED. I STILL OWE ON THIS CAR AND EVEN THOUGH KIA HAS RECALLS ON SORENTOS AND OPTIMAS FOR THIS, THEY ARE NOT DOING ANYTHING. Look up ODI 11097099 at NHTSA ↗ | 116.7%ODI 11089999 · 78,000 miOWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER.THE SAME DEALERSHIP OWNER PURCHASED CAR. MILEAGE IS 78.000 MILES AND OIL CHANGES HAVE BEEN DONE AT RECOMMENDED INTERVALS.OWNER IS WAITING TO HEAR FROM DEALERSHIP SERVICE DEPARTMENT. Look up ODI 11089999 at NHTSA ↗ | 00.0%No examples available for this selection. | 211.1%ODI 11588840 · 50,000 miThe contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into LIMP Mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The message to “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer, where it was diagnosed that an update, BMS, and wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed … Look up ODI 11588840 at NHTSA ↗ | 133.3%ODI 11524680My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue. Look up ODI 11524680 at NHTSA ↗ | 00.0%No examples available for this selection. |
|---|
| Visibility/Wiper | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 11033137 · 8,731 miSUNROOF COLLAPSED WHILE DRIVING TO SCHOOL IN THE MORNING WITHOUT ANY SIGNIFICANT CHANGE OF TEMPERATURE. Look up ODI 11033137 at NHTSA ↗ | 15.6%ODI 11585421Driving down open road with no vehicles in front or back when suddenly the rear window made a huge bang. It was raining at the time. Once home I took the attached photo. Don't remember turning the defrost on. Look up ODI 11585421 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
|---|
| Air Bags | 150.0%ODI 11163905 · 50,000 mi"TAKATA RECALL " I HAD A REAR END ACCIDENT AND THE AIRBAGS DID NOT DEPLOY WHEN THE REAR END ACCIDENT OCCURRED ON THE HIGHWAY I WAS HIT FROM THE REAR AND THE AIRBAGS DID NOT DEPLOY I WAS MOVING VERY SLOWLY AT 45 MI PER HOUR I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED THE POLICE HAVE PHOTOS Look up ODI 11163905 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
|---|
| Electrical System:12v/24v/48v Battery | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 11545156 · 129,000 miThe contact owns a 2016 Kia Soul EV. The contact stated that on several occasions while the vehicle was on the charging port, the vehicle failed to hold the charge and only displayed an 83 percent charge. Additionally, the contact stated that when the vehicle was fully charged, the energy percentage display rejected and while driving after a full charge, the percentage displayed at 70 percent after driving approximately 25 MPH. An unknown warning light was intermittently illuminated. The contact then stated that while driving at undisclosed spe… Look up ODI 11545156 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
|---|