Auto Recall Watch
U.S. public vehicle records

2024 Kia SPORTAGE HYBRID: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

0 distinct recall campaigns

11,516 mi median reported failure mileage

Scope: 2024 model year. Data updated: . 2 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Vehicle Speed Control is the most frequently named component, appearing in 8 of 20 complaints (40.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior525.0%
Steering behavior420.0%
Engine operation315.0%
Electrical and battery issues315.0%
Transmission and shifting15.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control
8
Electrical System
4
Service Brakes
4
Fuel/Propulsion System
3
Unknown Or Other
3
Engine
2
Forward Collision Avoidance: Automatic Emergency Braking
2
Exterior Lighting
1
Component breakdown data
CategoryCount
Vehicle Speed Control8
Electrical System4
Service Brakes4
Fuel/Propulsion System3
Unknown Or Other3
Engine2
Forward Collision Avoidance: Automatic Emergency Braking2
Exterior Lighting1

Vehicle Speed Control: 8; Electrical System: 4; Service Brakes: 4; Fuel/Propulsion System: 3; Unknown Or Other: 3; Engine: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Exterior Lighting: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 18 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
10
2025
4
2026
6
Complaints over time data
CategoryCount
202410
20254
20266

2024: 10; 2025: 4; 2026: 6

Pattern summary

Vehicle Speed Control leads the component reports. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11577663 · 2024-03-15 (March 15, 2024)

While driving on a road with a speed of 55, the driver pressed the cruise control bottom and set the cruise speed with the steering wheel cruise setting buttons (up/down). However the car set the cruise speed at 110 MPH, the driver noticed this as the car started rapidly accelerating past expected targets for cruise control. The system clearly displayed a target of 110MPH, but it is unclear why the knob controls set the target in at this value - if for example it received a signal for “up speed” that got stuck or aimed too many increments up f…

Owner-reported narrative. Look up ODI 11577663 at NHTSA ↗

Owner report 11581005 · 2024-04-03 (April 3, 2024)

I recently bought this vehicle and there was no spare tire. I was aware there was no spare, but I was not aware none were available for purchase! My problem is that Kia has not certified a compact spare tire for this vehicle and probably wont for two model years. I understand the manufacturers can sell vehicles without a spare tire, but consumers are UNABLE to purchase a spare on their own for two model years! I believe NHTSA should at least require them to have a certified spare available for consumers to purchase before they can sell the …

Owner-reported narrative. Look up ODI 11581005 at NHTSA ↗

Owner report 11601022 · 2024-07-10 (July 10, 2024)

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

Owner-reported narrative. Look up ODI 11601022 at NHTSA ↗

Owner report 11607741 · 2024-08-10 (August 10, 2024)

On three occasions in the last 1000 miles, my 2024 Kia Sportage Hybrid's Cruise Control has jumped to 110 mph and refused to accept user input. Turning Cruise Control off and back on again, it jumps back to 110mph immediately (got video). Only stopping the vehicle, shifting the vehicle completely off, and restarting the vehicle seems to fix this. Have read multiple forums that say others have experienced this. This is a major software and safety issue that needs to be corrected

Owner-reported narrative. Look up ODI 11607741 at NHTSA ↗

Owner report 11624110 · 2024-11-07 (November 7, 2024)

I purchased my car 10/12/24. On 11/2/24, one of the first times I had used cruise control, I was traveling between 40-45mph in a residential area and turned on my cruise control. The car immediately set the CC speed to exactly 110 mph and would not respond to the down arrow to adjust speed down. I paused CC and resumed and the setting remained at 110mph. I am not sure what caused the setting to finally clear as I was pretty frantically pressing buttons at that point. I do have a photograph of this instance and I have added it to this report. …

Owner-reported narrative. Look up ODI 11624110 at NHTSA ↗

Owner report 11625184 · 2024-11-14 (November 14, 2024)

When I was driving the vehicle using cruise control, the vehicle suddenly reset the cruise to 110 mph and the vehicle surged forward. The brake disengaged the acceleration but when I reengaged the cruise control it surged toward 110 miles an hours again. The only fix for this was to turn the car off completely and then the cruise control acted normally once again. Then it happened a second time. After that I quit using cruise control. I brought the vehicle in to Luther Kia of Bloomington and they did not know how to fix it. They contacted Kia w…

Owner-reported narrative. Look up ODI 11625184 at NHTSA ↗

Owner report 11625813 · 2024-11-17 (November 17, 2024)

Cruise control suddenly jumped to 110mph. Could not adjust the speed. Could only turn off cruise control. It happened several times in a row. Car would speed up until I hit the brake.

Owner-reported narrative. Look up ODI 11625813 at NHTSA ↗

Owner report 11627650 · 2024-11-27 (November 27, 2024)

Since leasing this SUV and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. That safety issue revolves around the driver not having full response and other drivers reacting to that. For example, when I back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. Since I didn't do that as a driver and there isn't an apparent da…

Owner-reported narrative. Look up ODI 11627650 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

20 unique complaints in this selection. Analysis snapshot: 2026-10-02.

10.0%Usable mileage2 / 20 records
100.0%Valid incident date20 / 20 records
100.0%Valid filing date20 / 20 records
100.0%Ordered incident and filing dates20 / 20 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20232024202520262027
Electrical System
3636.4%
ODI 11509004

I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Following Assist * Lane Keeping Assist * Driver Attention Warning w/ Leading Vehicle Departure Alert * Blind-Spot Collision-Avoidance Assist (In Mirrors) * Door Unlock Warning (I received several warnings that my doors were …

Look up ODI 11509004 at NHTSA ↗

420.0%
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

Look up ODI 11601022 at NHTSA ↗

430.8%
ODI 11675063

My four month old Kia Sportage suddenly lunged forward two times. sudden Acceleration incident. [XXX]

Look up ODI 11675063 at NHTSA ↗

228.6%
ODI 11753629

Falsification and/or alteration of repair logs, service dates, and/or mileage records across dealership diagnostic networks and third parties. Evasion of warranty and/or other maintenance requirements. Poor dealership and corporate treatment of military veterans. Suspected unauthorized non-factory wiring harness splices and/or other devices tapped directly into primary Controller Area Network (CAN-Bus) control modules on current model-year (2026) passenger vehicles. Disruption of primary vehicle (and total loss of secondary vehicle) control uni…

Look up ODI 11753629 at NHTSA ↗

1100.0%
ODI 11762387

On [XXX], while driving my brand new 2027 Kia Sportage Hybrid (purchased 5 days prior on [XXX]), the vehicle suffered a sudden, catastrophic loss of propulsion. The vehicle flashed an emergency warning and dropped into a highly restricted "limp mode" while actively in traffic, creating an immediate life-threatening collision hazard.The vehicle was towed to an authorized Kia dealership on [XXX], 2026. On September 4, 2026, the dealership service department Kia of Dartmouth in Mass stated they could not replicate the fault or find active diagnost…

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Engine
2626.3%
ODI 11517672

On March 1, 2023, approximately 5 days after purchasing the vehicle, when turning the vehicle on at approximately 8:00 pm, the screen stated that "A possible condition with your Hybrid Control Unit/Low DC-DC Converter has been detected. A full system check is recommended to be done soon. Please contact your local dealership to schedule an appointment." An appointment was scheduled from the screen. The car was then driven on the freeway. Several minutes later, all systems on the vehicle died. The vehicle lost all engine power, power steering, p…

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210.0%
ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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215.4%
ODI 11695673

While driving home today, Sunday, October 6, 2025 in my BRAND NEW Kia Sportage with 1,325 miles on it, I stopped in traffic and my car refused to move forward. Suddenly, multiple alerts popped up on the screen: Ultrasonic sensor error or blockage, check blind spot safety, ABS, and eventually: U010100, U100387 and C161287. My car eventually lost complete power, I was unable to start it, and when started, it would not shut off. I had to call the police and have a tow truck sent out to tow the car home. Yesterday, while backing up, my car also sto…

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342.9%
ODI 11742250

I own a new 2026 KIA Sportage Hybrid VIN: [XXX] Odometer reading 1,200 miles On XXX while accelerating at freeway speeds the vehicle suddenly lost power and went into “reduced power mode” which slows the vehicle to a near stop. A Check engine light came on and two messages appeared. One message read:” Follow-up check required 1” and the other read: ”There may be a problem with the engine management system. If the warning light remains on please contact your nearest service center or designated maintenance center as soon as possible.” I immediat…

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1100.0%
ODI 11762387

On [XXX], while driving my brand new 2027 Kia Sportage Hybrid (purchased 5 days prior on [XXX]), the vehicle suffered a sudden, catastrophic loss of propulsion. The vehicle flashed an emergency warning and dropped into a highly restricted "limp mode" while actively in traffic, creating an immediate life-threatening collision hazard.The vehicle was towed to an authorized Kia dealership on [XXX], 2026. On September 4, 2026, the dealership service department Kia of Dartmouth in Mass stated they could not replicate the fault or find active diagnost…

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Vehicle Speed Control
2323.2%
ODI 11509004

I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Following Assist * Lane Keeping Assist * Driver Attention Warning w/ Leading Vehicle Departure Alert * Blind-Spot Collision-Avoidance Assist (In Mirrors) * Door Unlock Warning (I received several warnings that my doors were …

Look up ODI 11509004 at NHTSA ↗

840.0%
ODI 11577663

While driving on a road with a speed of 55, the driver pressed the cruise control bottom and set the cruise speed with the steering wheel cruise setting buttons (up/down). However the car set the cruise speed at 110 MPH, the driver noticed this as the car started rapidly accelerating past expected targets for cruise control. The system clearly displayed a target of 110MPH, but it is unclear why the knob controls set the target in at this value - if for example it received a signal for “up speed” that got stuck or aimed too many increments up f…

Look up ODI 11577663 at NHTSA ↗

215.4%
ODI 11633030

While driving, my cruise control got stuck at 110 miles per hour. Three times I turned it off and on and each time the 'cruise' speed was set at 110mph. I took it to the local dealer and they were unable to replicate the issue.

Look up ODI 11633030 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
1818.2%
ODI 11482460

While driving 30-40 mph most of the Advanced Driver Assistance System warning lights came. The check engine light, service light, etc also came on. There was a notice that kept flashing do not drive vehicle. This has happened on three occasions. There were zero issues prior to this. On one occasion I was driving on a two lane mountain highway and had to continue driving the vehicle because there wasn't an emergency lane nor pull off. Having all the warning lamps flashing was extremely nerve racking and frightening. The vehicle has been a…

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315.0%
ODI 11630545

This deals with auto locks on the vehicle. The doors are supposed to lock when the vehicle is put in gear, and unlock when it is put in park. That happens most of the time, perhaps 75% of the time. When it doesn’t work properly, the doors remain locked. Passengers can get out, but unopened doors remained locked, and if you try to reopen a door from which someone just excited the vehicle, they will find that the door is locked, and they can not open the door. This is mostly an annoying situation, but it could be life threatening under the right …

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430.8%
ODI 11661785

Driving home from work on 5/16/2025 and my sunroof exploded. It sounded like a gun shot then there was glass falling into my car. I had hlass in my hair and tiny cuts in my arms.

Look up ODI 11661785 at NHTSA ↗

228.6%
ODI 11753629

Falsification and/or alteration of repair logs, service dates, and/or mileage records across dealership diagnostic networks and third parties. Evasion of warranty and/or other maintenance requirements. Poor dealership and corporate treatment of military veterans. Suspected unauthorized non-factory wiring harness splices and/or other devices tapped directly into primary Controller Area Network (CAN-Bus) control modules on current model-year (2026) passenger vehicles. Disruption of primary vehicle (and total loss of secondary vehicle) control uni…

Look up ODI 11753629 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
1818.2%
ODI 11515043

This is a heads up, not an incident report. On this vehicle there is a push button starter on the center console. Page 6-11 of the owner’s manual has a warning that reads, “Never press the ENGINE START/STOP button while the vehicle is in motion. This would result in loss of directional control and braking function, which could cause an accident.” I feel this is a hazard with an easy fix: disable the start button if the vehicle is in motion. A toddler could reach over and press the button for fun. A person could drop an object on it accidentall…

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15.0%
ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

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215.4%
ODI 11663691

My KIA Sportage Hybrid SX Prestige, bought brand new on 4/29/2025 and had 250 miles when I had transmission problem on weekend after 3 days of ownership. The car, when slowed down to about 30 miles/Hr, transmission suddenly shifted to neutral and the engine became dead. This happened 3 times within half an hour on freeway during the time of high traffic. I had to pull over and restarted the engine. I brought the car to the dealership on Monday, May 5 of 2025 and it took them 3 days to reproduced the problem to send to KIA service headquarter a…

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228.6%
ODI 11760497

When I start the car and use the dial to shift into drive or reverse gear quickly, it fails and locks up. I have to turn the car off and/or open the door before restarting the car and wait a few seconds until the "Ready" message appears on the instrument panel. Then, it did not fail to shift into gears so far. However, this is a major safety hazard if I need to quickly move the car to avoid an imminent danger. I can understand the car may not be ready to shift into the gear within a couple of seconds of starting, but it should accept the shift…

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1100.0%
ODI 11762387

On [XXX], while driving my brand new 2027 Kia Sportage Hybrid (purchased 5 days prior on [XXX]), the vehicle suffered a sudden, catastrophic loss of propulsion. The vehicle flashed an emergency warning and dropped into a highly restricted "limp mode" while actively in traffic, creating an immediate life-threatening collision hazard.The vehicle was towed to an authorized Kia dealership on [XXX], 2026. On September 4, 2026, the dealership service department Kia of Dartmouth in Mass stated they could not replicate the fault or find active diagnost…

Look up ODI 11762387 at NHTSA ↗

Service Brakes
1212.1%
ODI 11482537

The vehicle flashed and alarmed a brake system warning while traveling on a freeway. Braking was soft. Took a longer than usual amount of time to stop the vehicle at that point.

Look up ODI 11482537 at NHTSA ↗

420.0%
ODI 11627650

Since leasing this SUV and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. That safety issue revolves around the driver not having full response and other drivers reacting to that. For example, when I back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. Since I didn't do that as a driver and there isn't an apparent da…

Look up ODI 11627650 at NHTSA ↗

17.7%
ODI 11738001

Two occurrences. First, it was sprinkling rain when breaking before a stop sign at an intersection near my job, with no stop for oncoming traffic. I drove over a bump and it’s as if the car got confused and didn’t want to stop. I had to release the brake and slam on the brakes to stop. Second, same situation different location and no rainy weather. Hit a bump while coming to a stop light at the intersection and it was as if the car lost traction and couldn’t grasp correctly to break safely. Instead it felt like it skidded to a stop.

Look up ODI 11738001 at NHTSA ↗

114.3%
ODI 11756427

i PURCHASED BRAND NEW 2026 KIA SPORTAGE HYBRID END OF MAY 2026 FROM A KIA DEALERSHIP RAIRDON KIA IN BURLINGTON, WA. IT HAS LESS THAN 2,000 MILES CURRENTLY AND THERE IS A SQUEAKING NOISE FROM THE BRAKES. I CALLED THE KIA DEALERS (IN RENTON, WA AS WELL AS BURLINGTON, WA) AND THEY SAID THAT UNLESS IT IS A MANUFACTURER DEFECT IT IS NOT COVERED. I CAN NOT IMAGINE HAVING BRAKES MAKING SQUEAKING NOISE JUST WITHIN TWO MONTHS OF PURCHASING BRAND NEW VEHICLE.

Look up ODI 11756427 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel/Propulsion System
88.1%
ODI 11515043

This is a heads up, not an incident report. On this vehicle there is a push button starter on the center console. Page 6-11 of the owner’s manual has a warning that reads, “Never press the ENGINE START/STOP button while the vehicle is in motion. This would result in loss of directional control and braking function, which could cause an accident.” I feel this is a hazard with an easy fix: disable the start button if the vehicle is in motion. A toddler could reach over and press the button for fun. A person could drop an object on it accidentall…

Look up ODI 11515043 at NHTSA ↗

315.0%
ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

Look up ODI 11709962 at NHTSA ↗

323.1%
ODI 11668898

I have a 2025 KIASportage Hybrid that I loved due to all its safety features. Yesterday I was pulling into a parking space when my car lunged forward two times making very loud sounds. I was near a brick pillar it it tore off the right front of my car. The bricks were damaged. When I came home I looked up Kia Sportage lunching problems. There are many to read. They talk about “sudden acceleration’” and that is exactly what happened. It just lunged forward. Thankfully a human was not on the sidewalk. It went up over the curb and on the sidewalk…

Look up ODI 11668898 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
22.0%
ODI 11528885

As I was driving my 2023 KIA Sportage SX Prestige at 70+mph on highwy, suddenly "Hybrid System Failure" appeared on the dash along with evey other lights you can think of. I lost power and steering and only by the grace of God was able to safely get to the side of the road and stop. Car was at KIA dealership for 4 weeks and I was told it only needed a software upgrade and nothing was wrong with the car!! This is very dangerous and could get someone in major car accident

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15.0%
ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

Look up ODI 11767525 at NHTSA ↗

430.8%
ODI 11675063

My four month old Kia Sportage suddenly lunged forward two times. sudden Acceleration incident. [XXX]

Look up ODI 11675063 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Vehicle Speed ControlToo few reports for a range3,200 mi1 (sparse)
ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

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Electrical SystemToo few reports for a range19,832 mi1 (sparse)
ODI 11701683 · 19,832 mi

The contact owns a 2024 Kia Sportage. While the contact’s daughter was driving approximately 70-75 MPH, the vehicle suddenly lost motive power. The driver was able to coast to the side of the road, where the vehicle was turned off for several minutes. The driver then activated the jump-start system of the hybrid vehicle. The driver was able to continue driving. The message "Hybrid Battery - Hybrid System Failure" was displayed. The vehicle was taken to an unknown dealer, where it was confirmed that the vehicle was included in a Voluntary Emissi…

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Service BrakesToo few reports for a range3,200 mi1 (sparse)
ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

Look up ODI 11646290 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-114None
ODI 11624110

I purchased my car 10/12/24. On 11/2/24, one of the first times I had used cruise control, I was traveling between 40-45mph in a residential area and turned on my cruise control. The car immediately set the CC speed to exactly 110 mph and would not respond to the down arrow to adjust speed down. I paused CC and resumed and the setting remained at 110mph. I am not sure what caused the setting to finally clear as I was pretty frantically pressing buttons at that point. I do have a photograph of this instance and I have added it to this report. …

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ODI 11625184

When I was driving the vehicle using cruise control, the vehicle suddenly reset the cruise to 110 mph and the vehicle surged forward. The brake disengaged the acceleration but when I reengaged the cruise control it surged toward 110 miles an hours again. The only fix for this was to turn the car off completely and then the cruise control acted normally once again. Then it happened a second time. After that I quit using cruise control. I brought the vehicle in to Luther Kia of Bloomington and they did not know how to fix it. They contacted Kia w…

Look up ODI 11625184 at NHTSA ↗

ODI 11625813

Cruise control suddenly jumped to 110mph. Could not adjust the speed. Could only turn off cruise control. It happened several times in a row. Car would speed up until I hit the brake.

Look up ODI 11625813 at NHTSA ↗

2024-122None
ODI 11629660

Car brakes automatically applied, for no reason. I was driving in a city street, around 20 or 30 mph. The car randomly applied the brakes (hard) then released the brakes. I was able to continue driving after. But the braking made me jerk forward to the point that it locked my seatbelt. It was raining. But the road was completely open, no obstacle.

Look up ODI 11629660 at NHTSA ↗

ODI 11630545

This deals with auto locks on the vehicle. The doors are supposed to lock when the vehicle is put in gear, and unlock when it is put in park. That happens most of the time, perhaps 75% of the time. When it doesn’t work properly, the doors remain locked. Passengers can get out, but unopened doors remained locked, and if you try to reopen a door from which someone just excited the vehicle, they will find that the door is locked, and they can not open the door. This is mostly an annoying situation, but it could be life threatening under the right …

Look up ODI 11630545 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-032None
ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

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ODI 11651249

Vehicle mpg does not match estimated mpg statement on sales sticker. This has been a consistent problem from date of purchase. Dealer and car manual claim it would improve gradually. It has not. I think they over estimated mpg and/or the milage calculator is defective. I have been to dealer 3 times, they do not make records of my concerns and tell me that 5 mpg off is normal. I have wide fluctuating numbers from the display whether running on battery or gas.

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2025-040None

No examples available for this selection.

2025-051None
ODI 11661422

I hear rattling coming from the rear right side of the car. There is extreme loss of control of vehicle when it hits any bump or imperfection in the road or driving service, ranging from small transition in road surface to potholes and raised patches in road surface. Must continually work to maintain control of the vehicle when driving over these surfaces. This occurs at any rate of speed. It feels very unsafe to drive.

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2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11701683 · 19,832 mi

The contact owns a 2024 Kia Sportage. While the contact’s daughter was driving approximately 70-75 MPH, the vehicle suddenly lost motive power. The driver was able to coast to the side of the road, where the vehicle was turned off for several minutes. The driver then activated the jump-start system of the hybrid vehicle. The driver was able to continue driving. The message "Hybrid Battery - Hybrid System Failure" was displayed. The vehicle was taken to an unknown dealer, where it was confirmed that the vehicle was included in a Voluntary Emissi…

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2025-120None

No examples available for this selection.

2026-012None
ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

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ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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2026-021None
ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11745626

While navigating the highly dangerous downhill descent of the Tejon Pass, LEBEC, CA , the vehicle experienced a complete throttle disengagement. The accelerator pedal became entirely unresponsive, leaving the vehicle without power on a steep, high-speed highway descent. I was traveling with my young daughter inside the vehicle. Due to the sudden loss of propulsion, I was forced to make an emergency maneuver and pull over onto the shoulder on the left side, right next to the high-speed passing lane. This situation put our lives in immediate dang…

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-092None
ODI 11766975

1) The rearview mirror detached from the windshield and a piece of the glass came off with it leaving a small hole. 2) I was left without a rearview mirror. For the last 2 years the mirrow was being held up by the ADAS cover, but now the glass is cracking. 3) This incident took place 6 months after I bought the car. I took it to the Riverside dealership where I had purchased my car, the very next day and Frank, the manager accused me of breaking the mirrow. I pointed out that there were no cracks in the mirrow that would suggest there was an …

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ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 275 reports

2023: 75 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2023275575
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20239306

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVehicle Speed ControlElectrical SystemService BrakesFuel/Propulsion SystemUnknown Or OtherEngineForward Collision Avoidance: Automatic Emergency BrakingExterior Lighting
Vehicle Speed Control—
2
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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1
ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

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1
ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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000
1
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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Electrical System
2
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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—0
2
ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

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ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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000
1
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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Service Brakes
1
ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

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0—00
1
ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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2
ODI 11627650

Since leasing this SUV and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. That safety issue revolves around the driver not having full response and other drivers reacting to that. For example, when I back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. Since I didn't do that as a driver and there isn't an apparent da…

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ODI 11629660

Car brakes automatically applied, for no reason. I was driving in a city street, around 20 or 30 mph. The car randomly applied the brakes (hard) then released the brakes. I was able to continue driving after. But the braking made me jerk forward to the point that it locked my seatbelt. It was raining. But the road was completely open, no obstacle.

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0
Fuel/Propulsion System
1
ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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2
ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

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ODI 11711940

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is in…

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0—0000
Unknown Or Other0000—
1
ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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00
Engine00
1
ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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0
1
ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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—00
Forward Collision Avoidance: Automatic Emergency Braking00
2
ODI 11627650

Since leasing this SUV and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. That safety issue revolves around the driver not having full response and other drivers reacting to that. For example, when I back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. Since I didn't do that as a driver and there isn't an apparent da…

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ODI 11629660

Car brakes automatically applied, for no reason. I was driving in a city street, around 20 or 30 mph. The car randomly applied the brakes (hard) then released the brakes. I was able to continue driving after. But the braking made me jerk forward to the point that it locked my seatbelt. It was raining. But the road was completely open, no obstacle.

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000—0
Exterior Lighting
1
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

Look up ODI 11601022 at NHTSA ↗

1
ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 20.0% of complaints

Median mileage: 3,200 mi (1 usable records).

ODI 11601022

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. That includes the speedometer, check engine light, fuel gauge, etc.

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ODI 11646290 · 3,200 mi

The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles a…

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ODI 11745626

While navigating the highly dangerous downhill descent of the Tejon Pass, LEBEC, CA , the vehicle experienced a complete throttle disengagement. The accelerator pedal became entirely unresponsive, leaving the vehicle without power on a steep, high-speed highway descent. I was traveling with my young daughter inside the vehicle. Due to the sudden loss of propulsion, I was forced to make an emergency maneuver and pull over onto the shoulder on the left side, right next to the high-speed passing lane. This situation put our lives in immediate dang…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

3 mentions · 15.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11709962

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure inv…

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ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 10.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11716349

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaire…

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ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 5.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11767525

While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard. The brake pedal had no initial response and had to be pushed with full force completely to the floor to bring the vehicle to an emergency stop right before an intersection. The steering wheel became locked/unresponsive due to loss of power assist. The vehicle was taken to Lee Johnson Kia in [XXX] (Repair Order #XXX) and remained out of service for 37 days (XXX). The technician …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 5.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11629660

Car brakes automatically applied, for no reason. I was driving in a city street, around 20 or 30 mph. The car randomly applied the brakes (hard) then released the brakes. I was able to continue driving after. But the braking made me jerk forward to the point that it locked my seatbelt. It was raining. But the road was completely open, no obstacle.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b