Explore the records behind recurring owner reports.
5 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Electrical System is the most frequently named component, appearing in 1 of 5 complaints (20.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 20.0% |
| Electrical and battery issues | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Equipment:Appliance:Microwave/Vent Hood | 1 |
| Equipment:Appliance:Oven/Stove/Cooktop | 1 |
| Fuel/Propulsion System | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
Electrical System: 1; Equipment:Appliance:Microwave/Vent Hood: 1; Equipment:Appliance:Oven/Stove/Cooktop: 1; Fuel/Propulsion System: 1; Service Brakes: 1; Unknown Or Other: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 5 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 4 |
| 2024 | 1 |
2021: 4; 2024: 1
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER
Owner-reported narrative. Look up ODI 11399814 at NHTSA ↗
TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, [phone removed]) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILUR…
Owner-reported narrative. Look up ODI 11415426 at NHTSA ↗
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
Owner-reported narrative. Look up ODI 11420693 at NHTSA ↗
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11434170 at NHTSA ↗
See attached document for complaint.
Owner-reported narrative. Look up ODI 11628973 at NHTSA ↗
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
Reported: 2020-10-07 (October 7, 2020)
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
NHTSA campaign record ↗Reported: 2020-10-07 (October 7, 2020)
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
NHTSA campaign record ↗Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
5 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2015 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Equipment | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 375.0%ODI 11403870TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LA MESA RV CENTER DAVIS - RV SERVICES ONLY (5200 CHILES RD, DAVIS, CA 95618, (530)747-8473) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED… | 00.0%No examples available for this selection. |
| Equipment:Appliance:Oven/Stove/Cooktop | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11396793TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT [phone removed] AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFO… | 00.0%No examples available for this selection. | 120.0%ODI 11415426TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, [phone removed]) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILUR… |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11030332 · 2,000 miON MY 6-MONTH OLD LANCE 2295 TRAILER, THE 45-GALLON, 400# POTABLE WATER HOLDING TANK FELL OFF IN THE ROAD. THE PLASTIC TANK ITSELF IS NOT BOLTED TO THE RIG, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE RIM ON THE FORE AND AFT SIDES. A BOLT HOLDING THE REAR MOUNTING BRACKET TO THE CHASSIS (PHOTO 1) APPARENTLY CAME LOOSE OR SHEARED OFF AND FELL OFF. THESE BOLTS ARE ONLY 1/4" DIAMETER 307A GENERAL SERVICE HARDWARE. THIS LOSS STRESSED ANOTHER MOUNTING BOLT, WHICH SHEARED OFF (PHOTOS 2A & 2B), ALLOWING THE MOUNTING BRACKET TO ROTATE (PHOTO 3) AFT FROM … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11399814RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER |
| Electrical System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11434170The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown. |
| Equipment:Appliance:Microwave/Vent Hood | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0% |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11397127DOMETIC 3 BURNER STOVE. MANUFACTURER IS NON COMMUNICATIVE ABOUT ISSUE OR FIX. REPEATED ATTEMPTS TO GET INFORMATION FAILED. | 00.0%No examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11420693Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11434170The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 1 | None | |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2020: 4 complaints · 2021: 2 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2020 | 1 | 4 | 4 |
| 2021 | 2 | 2 | 2 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2020 | 4 | 0 | 0 |
| 2021 | 3 | 0 | 2 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Equipment:Appliance:Microwave/Vent Hood | Equipment:Appliance:Oven/Stove/Cooktop | Fuel/Propulsion System | Service Brakes | Unknown Or Other |
|---|---|---|---|---|---|---|
| Electrical System | — | 0 | 0 | 0 | 1ODI 11434170The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown. | 0 |
| Equipment:Appliance:Microwave/Vent Hood | 0 | — | 0 | 0 | 0 | 0 |
| Equipment:Appliance:Oven/Stove/Cooktop | 0 | 0 | — | 0 | 0 | 0 |
| Fuel/Propulsion System | 0 | 0 | 0 | — | 0 | 0 |
| Service Brakes | 1ODI 11434170The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown. | 0 | 0 | 0 | — | 0 |
| Unknown Or Other | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 20.0% of complaints
Median mileage: Unavailable (0 usable records).
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b