| Air Bags | 2758.7%ODI 10892063TAKATA RECALL: INFORMATION FROM LEXUS DEALER IS PARTS TO CORRECT THE RECALLED AIR BAG PROBLEM WILL NOT BE AVAILABLE TILL JANUARY 2017. THIS IS TOTALLY UNACCEPTABLE AND UNREASONABLE TO EXPECT THE CUSTOMER TO WAIT FIVE OR SIX MONTHS FOR REPAIRS. Look up ODI 10892063 at NHTSA ↗ | 1961.3%ODI 10724327 · 15,000 miI HAD A 2012 LEXUS ES 350 AND HAD PROBLEMS WITH IT. THE FIRST PROBLEM OCCURRED WHEN I WAS PARKING. I WAS ANGLE PARKING AND HAD MY FOOT ON THE BRAKE WHEN THE CAR JUMPED INTO A BRICK WALL. FOUR AIR BAGS EXPLODED IN MY FACE AND RENDERED ME UNCONSCIOUS. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. I COULD HARDLY WALK AND MY LEGS WERE EXTREMELY SWOLLEN AND I HAD MANY OTHER BRUISES. THE SECOND INCIDENT WAS THAT THE PASSENGER SEAT OF THE CAR WENT ON FIRE AND BURNT THE SEAT. I FEEL I SHOULD NOT HAVE TO PAY THE FINAL EXCESS WEAR AND TEAR BILL OF $… Look up ODI 10724327 at NHTSA ↗ | 39.1%ODI 11296969 · 45,000 miTHE LEXUS ES 350, WAS TURNING LEFT ONTO SIDE STREET WITHIN A SUB DIVISION, AND RAN UP THE CURB AND HIT A TREE WITH THE RIGHT FRONT SIDE OF THE VEHICLE. SIGNIFICANT DAMAGE DONE TO THE CAR, AND SO MUCH DAMAGED THAT THE CAR HAS BEEN TOTALED BY INSURANCE COMPANY. DRIVER UNSURE IF VEHICLE ACCELERATED ON ITS OWN OR JUST LOST CONTROL. THE GREATER ISSUE OR CONCERN WAS NOT WHAT CAUSED THE ACCIDENT, BUT THAT THE AIR BAGS DID NOT DEPLOY AFTER THE IMPACT AND THE DRIVER BROKE THEIR NOSE AND HAS BEEN TREATED 3 TIMES IN ER SINCE CRASH. IN SPEAKING W… Look up ODI 11296969 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11611696 · 110,000 miThe contact owned a 2015 Lexus ES350. The contact stated while driving at 60 MPH during heavy rain weather conditions, the vehicle was hydroplaned, control of the vehicle was lost, and crashed into the concrete median. The contact heads impacted the steering wheel and the vehicle ricocheted off the concrete median and spun three times. The vehicle crashed into a wall and the vehicle came to a stop. No air bags deployed. The contact sustained head, tongue, middle back, shoulder, and neck injuries that required medical attention. A police report … Look up ODI 11611696 at NHTSA ↗ | 111.1%ODI 11749483On May 13, 2026, while traveling at approximately 31 mph under normal driving conditions, a critical right-front suspension or steering component suddenly suffered a catastrophic structural failure on its own. This spontaneous mechanical failure caused the vehicle to immediately and violently veer to the right, rendering the steering ineffective and resulting in an unavoidable collision with two parked vehicles. The vehicle has been determined to be a total loss. Furthermore, during the crash event, the front passenger-side seat-mounted side … Look up ODI 11749483 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11676540On 7/25/25, I was rear-ended while driving my 2018 Lexus ES 300h with my child in the front seat. Despite the force of impact and resulting injuries, none of the airbags deployed. Moments after the crash, a “SRS Airbag System Malfunction” message appeared on my dashboard. That message is now gone, but airbag and seatbelt lights remain active. I suffered knee injuries from contact with the dashboard, and my child sustained a busted lip and head pain. I’m concerned that a malfunction in the airbag or supplemental restraint system contributed to … Look up ODI 11676540 at NHTSA ↗ | 617.6%ODI 11258618 · 3,636 miTL* THE CONTACT OWNS A 2019 LEXUS ES. WHILE PULLING INTO A PARKING SPOT, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE VEHICLE CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE CONTINUED TO COAST FORWARD DESPITE PUMPING THE BRAKE PEDAL. THE CONTACT PLACED THE VEHICLE IN REVERSE TO MOVE THE VEHICLE FROM THE SIDE OF THE BUILDING. AFTERWARDS, THE CONTACT QUICKLY SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED BRUISES ON TO THE CHEST. MEDICAL ATTENTION… Look up ODI 11258618 at NHTSA ↗ | 844.4%ODI 11613630This safety recall was identified 12/20/23. Passenger Airbag May Not Deploy seems pretty serious to me. Should it really take 9 months to remedy a defect like this? Sure doesn't feel like the manufacturer is remedying this safety recall in a timely manner. Look up ODI 11613630 at NHTSA ↗ | 2589.3%ODI 11571847The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11571847 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 222.2%ODI 11631157 · 3,072 miThe contact owns a 2024 Lexus ES300H. The contact stated while the vehicle was parked, the contact noticed that the driver's side air bag cover was detached. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for inspection on the following day. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,072. Look up ODI 11631157 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 36.5%ODI 10431050CONSUMER WRITES IN REGARDS TO CHANGES MADE TO 2011 LEXUS ES 350 VEHICLE *TGW THE CONSUMER STATED SOMEONE USUALLY DRIVES HER VEHICLE, TO ONE LOCATION, AND LEAVE THE KEYS IN THE CAR, SO SHE CAN PICK IT UP WHEN SHE ARRIVES. THE CONSUMER HAS SINCE BEEN INFORMED BY THE DEALER, IT IS NO LONGER AN OPTION TO LEAVE THE KEYS IN THE VEHICLE. *JB Look up ODI 10431050 at NHTSA ↗ | 412.9%ODI 11417602Sales rep. Stated that the dash boards is very sticky Look up ODI 11417602 at NHTSA ↗ | 515.2%ODI 11253807 · 163,000 miDOOR LOCKS DO NOT LOCK VIA KEY FOB ON 3 DOORS. LEXUS WANTS $800 PER DOOR TO FIX. HAVE MANUALLY LOCKED CAR FOR ONE YEAR; NOW CANNOT MANUALLY LOCK DOOR AS THE MANUAL LOCK NO LONGER LOCKS. THIS IS SAFETY ISSUE AS CAR REMAINS UNLOCKED AT ALL TIMES. Look up ODI 11253807 at NHTSA ↗ | 125.0%ODI 11727644I was making a right hand turn inside the parking garage. Suddenly my car took off full throttle. I sped forward at full speed towards the line of cars on the left then straight ahead a good distance. I thought I was going to die. I was on Level 3, going in to have lab work done which I did have done. This incident happened maybe 30 minutes before they did the lab work so there should be a time stamp on when this occurred. Since it was inside the parking garage I feel confident it was recorded on their video surveillance. Look up ODI 11727644 at NHTSA ↗ | 120.0%ODI 11577512The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have no… Look up ODI 11577512 at NHTSA ↗ | 555.6%ODI 11533014Front door locking mechanisms fail over time making it dangerous to open doors and leave it parked in public areas. Door lock actuators failed on both driver and passenger sides. Look up ODI 11533014 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11536846The Heat Shield on Exhaust becomes loose, rattles and comes off while driving. Danger to to other drives behind me. See the number of complaints over here - https://www.clublexus.com/forums/rx-3rd-gen-2010-2015/863952-exhaust-heat-shield-loose-and-rattling.html Look up ODI 11536846 at NHTSA ↗ | 25.9%ODI 11301891THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. Look up ODI 11301891 at NHTSA ↗ | 422.2%ODI 11637338Under recall for over a year for OCS sensor Look up ODI 11637338 at NHTSA ↗ | 13.6%ODI 11753522On or July 28, 2026, I experienced a safety incident involving the driver’s side power window on my 2021 Lexus ES. The vehicle was running, and I reached through the driver’s side window to retrieve an item being handed to me. Without me pressing or activating the window switch, the driver’s window unexpectedly quickly closed on my arm. It trapped my right forearm. I could not get my arm out for several minutes and attempted to open the window with both the switch and manually using all my force from my upper body to try to free my right arm. T… Look up ODI 11753522 at NHTSA ↗ | 111.1%ODI 11761769When i open the trunk of my 2022 Lexus ES 350 vehicle, the lid pop out and bounce back, hitting my head and causing a minor concussion and bleeding on my forehead; I believe the trunk strut was malfunctioned Look up ODI 11761769 at NHTSA ↗ | 110.0%ODI 11753602The “maintenance required” warning light came on. The Lexus dealer indicated that a tire rotation was required at a cost of approximately $100. We had the tires rotated at a tire store at a cost of zero ($.00). The Lexus dealer service department refused to turn off the “maintenance required” warning, safety light because that dealer did not perform the tire rotation. If there is something wrong with the car, we won’t receive that vital information until the warning light has been reset. THIS IS A SERIOUS SAFETY CONCERN. Appare… Look up ODI 11753602 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 12.2%ODI 10460433AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT DRIVABLE. DURING THE INTERIM, THE VEHICLE WAS INSPECTED BY TOYOTA. POST INVESTIGATION, THE LETTER RECENTLY RECEIVED FROM TOYOTA STATES "DURING THE L… Look up ODI 10460433 at NHTSA ↗ | 00.0%No examples available for this selection. | 13.0%ODI 10947604 · 55,500 miWAS DRIVING IN WEST SACRAMENTO , WHEN THE CHECK ENGINE, CHECK HYBRID SYSTEM ALARMS WENT OFF.WITHIN 1 MINUTE , THE CAR WENT DEAD, NO POWER, NO STEERING. IF I WAS ON AN EXPRESS WAY , IT WOULD HAVE BEEN A GUARANTEED FATALITY FOR ME, MY FAMILY AND OTHER CARS INVOLVED. THE DEALERSHIP , LEXUS OF SACRAMENTO TOLD ME THE COMPUTER FAILED IN THE CAR. THE CAR HAS ONLY 55,000 MILES ON IT. I AM CONCERNED ABOUT THE QUALITY OF PARTS USED BY LEXUS. *TR Look up ODI 10947604 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 111.1%ODI 11652155In April 2022, the timing cover seal on my 2016 Lexus ES 350 was replaced due to a leak. This was completed under warranty at approximately 84,785 miles. In February 2025, less than three years and roughly 56,000 miles later, I was informed by the same Lexus dealership during a routine service that the exact same issue, leaking from the timing cover, had reoccurred. There were no warning lights, engine performance issues, or visible signs of oil loss leading up to this. During my prior service appointment in December 2024, I was told the car was … Look up ODI 11652155 at NHTSA ↗ | 150.0%ODI 11686632I have purchased two Lexus ES350s--a 2007 and a 2017. Both cars have been serviced at Lexus of Atlanta and both have had transmission failure. On August 28, 2025, after my car passed emissions and had just been serviced a month prior at the dealership, my car abruptly jumped and stalled, and the "Traction Control" message popped up. This was extremely scary as I was driving in Atlanta traffic. I immediately had it towed to Lexus of Atlanta. I received a call from my Service Advisor with whom I have worked for many years and he said it is my tra… Look up ODI 11686632 at NHTSA ↗ | 00.0%No examples available for this selection. | 926.5%ODI 11316235VEHICLE STALLED IN DRIVEWAY Look up ODI 11316235 at NHTSA ↗ | 15.6%ODI 11749126The front timing chain cover on the engine was leaking at 53k miles. This is a 2GR-FKS engine. We have had the car for 19k miles, and bought it as a Certified Pre-Owned. We're looking at spending over 10% of the purchase price of the car on a repair, after barely having it for three years. Look up ODI 11749126 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 11711049There is already a service bulletin for the vacuum pumps on these cars, but it should be made into a recall because these pumps generate the vacuum needed by the brake system. I took it to the Lexus dealer for replacement out of warranty, which I had to pay out-of-pocket, since service bulletins only apply to cars under warranty, and they still installed another replacement vacuum pump that was impacted by the service bulletin and still had the issues. It wasn’t until a field technician came out and confirmed that they installed the old vacuum… Look up ODI 11711049 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11766393The latest incidence happened in [XXX] of city [XXX] on XXX. The engine intermittently stalls automatically after I backed up in Reverse for a very short distance. The engine was still running but the car was locked, and red warning lights appear. I had to turn the engine off and restart it to move the car. The same incidence happened several times before. When it happened, there were no persons or cars behind at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11766393 at NHTSA ↗ |
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| Electrical System | 48.7%ODI 10440315CAPABILITY OF LEXUS ES 350 YEAR 2007: IT WAS IMPOSSIBLE FOR ONE TO BE LOCKED OUT OF ONE'S CAR WITH THE SMART KEY IN THE CABIN OR IN THE TRUNK. IF THE SMART KEY WERE IN THE CABIN, ONE COULD NOT LOCK THE DOORS AND WOULD BE ALERTED WITH LOUD CONTINUOUS SIGNAL. IF THE SMART KEY WERE IN THE TRUNK, ONE COULD NOT LOCK THE TRUNK AND WOULD ALERTED WITH A LOUD CONTINUOUS SIGNAL. THIS CAPABILITY DOES NOT EXIST WITH THE LEXUS ES 350 YEAR 2011: IF ONE LOCKS ALL THE DOORS TO THE CABIN AND THEN ACCIDENTALLY PLACES THE SMART KEY INTO THE TRUNK. THE TRUC… Look up ODI 10440315 at NHTSA ↗ | 516.1%ODI 10576878 · 29,500 miON THE PASSENGER SIDE DASHBOARD NEXT TO TEMPERATURE CONTROL SWITCH, DASHBOARD VINYL IS MELTING, IT HAS BUBBLE AND ONE BUBBLE WAS BROKEN TO MAKE A HOLE. I NOTICED IT ON APRIL 1, 2014. WHEN I CHANGED THE CABIN AIR FILTER ON MARCH,31 IN GLOVE COMPARTMENT, I DIDN'T SEE IT. I BROUGHT MY CAR TO NEW COUNTRY LEXUS AND DESCRIBED THE ISSUE HOPING THAT THEIR TECHNICIAN MAY SEE ISSUE WITH TEMPERATURE CONTROL RESISTANCE MAY CAUSING WIRING TO HEAT THAT IS CAUSING VINYL TO MELT. BUT THEY DIDN'T SEE IT THAT WAY, INSTEAD THEY ARE SAYING THAT I MIGHT HAVE DROPPE… Look up ODI 10576878 at NHTSA ↗ | 721.2%ODI 10735558 · 17,500 miTHIS IS THE SECOND TIME IN TWO YEARS THE BATTERY HAS DIED ON THIS CAR. THE FIRST TIME WAS AUGUST 2014, JUST ONE MONTH PAST THE CAR ONE YEAR MARK. THE SECOND, THAT IS WHY I AM WRITING THIS COMPLAINT, IS ALMOST ONE YEAR TO THE DAY OF THE LAST BATTERY FAILURE. WHILE THE FIRST MAY BE WRITTEN OFF AS A BAD BATTERY, I DO NOT BELIEVE IN COINCIDENCES AND FEEL THERE IS AN ELECTRICAL PROBLEM WITH THIS CAR. I HAVE SEEN OTHER COMPLAINTS ON-LINE SO I THINK THERE IS SOMETHING MORE TO THIS PROBLEM THAN JUST BAD BATTERIES...UPDATED 09/03/15 *BF UPDATED 1… Look up ODI 10735558 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11683878 · 120,000 miThe contact owns a 2015 Lexus ES 350. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 120,000. Look up ODI 11683878 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 38.8%ODI 11451094I leased a 2019 Lexus ES300H in March of 2019. About 1 year later, the vehicle started having serious mechanical issues related to the power of the vehicle and put my life in danger on 3 different occasions. The vehicle has a serious problem with losing power. The very first time that this problem occurred, I was in the left only lane attempting to make a left turn. When it was safe to do so and there was enough distance between me and the nearest vehicle driving in the opposite direction, I pressed on the accelerator to make a left turn and my… Look up ODI 11451094 at NHTSA ↗ | 15.6%ODI 11644276• Frequent Battery Replacements: My vehicle is now on its third battery within a five-year lifespan. The previous owner replaced the battery two years ago when the vehicle was only two years old, and I recently had to replace it again. • Unacceptable Battery Lifespan: No vehicle should require a new battery every two years under normal conditions. This strongly suggests an underlying defect in the battery, charging system, or electrical components. • Lack of Manufacturer Remedy: Despite dozens, if not hundreds, of complaints from other 2020 Lex… Look up ODI 11644276 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 110.0%ODI 11697669The contact owns a 2023 Lexus ES 300. The contact stated that upon coasting into a parking space, the contact tapped the brake pedal; however, the vehicle independently accelerated. In an effort to avoid hitting the building, the contact steered the vehicle to the left, away from the building; as a result, the contact drove into some hedges. The contact's foot was on the brake pedal throughout the failure, and the vehicle eventually came to a stop. The contact stated that a "Parking Support Brake Malfunction, Visit your Dealer" warning message … Look up ODI 11697669 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11721821I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy. The front hood of the car tented and a fire immediately broke out under the hood. When a policeman arrived he attempted unsuccessfully to put out the fire with a fire extinguisher. The fire was eventually extinguished when the fire department arrived. The car was towed away. The insurance adjuster said the car was totaled. Look up ODI 11721821 at NHTSA ↗ |
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| Vehicle Speed Control | 36.5%ODI 10441934AT ABOUT 2:00 PM ON DEC 26, 2011, WHILE PARKING IN A PUBLIC COVERED GARAGE, I TURNED INTO THE PARKING SPACE, POSITIONED MY CAR, AND WAS ABOUT TO TURN OFF THE ENGINE WHEN THE CAR LURCHED FORWARD, HITTING THE CONCRETE WALL IN FRONT OF ME. THE PASSENGER IN MY CAR, MY 21 YEAR OLD DAUGHTER, ALSO A LICENSED DRIVER, FELT THE CAR LURCH AND ACCELERATE FORWARD. SINCE I HAD REACHED A GOOD PARKING POSITION, I AM CERTAIN THAT I HAD MY FOOT ON THE BRAKE AND WOULD NOT HAVE BEEN TRYING TO ACCELERATE. THE INJURY TO MY FOOT, FROM ALL INDICATIONS, SHOWS TH… Look up ODI 10441934 at NHTSA ↗ | 13.2%ODI 11366111 · 73,000 miUNINTENDED ACCELERATION OCCURRED WHILE PULLING STRAIGHT INTO A PARKING SPOT. VEHICLE WAS GOING ABOUT 1 MPH WITH FOOT GENTLY APPLYING THE BRAKE WHILE COMING TO A STOP. CAR SUDDENLY ACCELERATED AT WHAT APPEARS TO BE FULL THROTTLE. CAR JUMPED OVER CONCRETE PARKING CURB AND RESTED ON TOP OF THE CONCRETE CURB, COMING TO A HALT. THIS SUDDEN ACCELERATION INCIDENT OCCURRED ON OCTOBER 12, 2020. Look up ODI 11366111 at NHTSA ↗ | 515.2%ODI 10525126 · 8,500 miLEXUS ES350 STALL OR HESITATION PROBLEM ON 2013 MODEL. MY CAR FREQUENTLY BUT INTERMITTENTLY HESITATES WHEN ACCELERATING FROM A STOP OR ROLLING STOP POSITION. I'VE HAD IT ABOUT 8 MONTHS AND IT HAS PROBABLY STALLED AT LEAST 100 TIMES. TULSA'S LEXUS DEALERSHIP SAYS THERE'S NOTHING WRONG WITH IT AND THAT LEXUS DESIGNED THE CAR THAT WAY FOR FUEL EFFICIENCY (YES, THAT IS WHAT THEY'VE TOLD ME, AND WITH A STRAIGHT FACE). MY 2010 ES DID THE SAME THING, AND MY 2007 ES DID THE SAME THING. YOU'D THINK I WOULD HAVE LEARNED MY LESSON BY NOW AND BOUGHT A… Look up ODI 10525126 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 38.8%ODI 11377378 · 500 miSINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF ME. IN THE FEW TIMES I AM ON HIGHWAY, WHEN I NEED TO SPEED UP TO CHANGE THE LANE THE CAR ACCELERATES UNPREDICTABLY MAKING THE DRIVING A SCARY EXPERIENC… Look up ODI 11377378 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 110.0%ODI 11562632I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration. Look up ODI 11562632 at NHTSA ↗ | 111.1%ODI 11587600The vehicle's speedometer shows an inaccurate reading, up to 7MPH less than the actual speed. This has been verified multiple times, measured against WAZE and a speedometer app. At lower speeds, i.e., less than 30MPH, the divergence between the speedometer and the true speed is 1-3MPH. At medium speeds, between 40-60MPH, the divergence is 5-7MPH. At highway speeds, the speedometer initially shows the same larger divergence but after several minutes starts to converge to within 1-2 MPH of the apps. The convergence disappears shortly after the ve… Look up ODI 11587600 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 36.5%ODI 10549838 · 11,200 miVEHICLE DUE FOR REGULAR, PERIODIC SERVICE AT LEXUS OF MANHATTAN. ARRIVED @ 07:00. AT 09:35 SERVICE MANAGER INFORMED US OF SERIOUS PROBLEMS WITH THE ROTORS, BRAKES, AND ALIGNMENT. SAID THEY HAD COMPLETED THE ALIGNMENT AND CAUTIONED THE VEHICLE WOULD HAVE TO SUBSEQUENTLY HAVE MAJOR BRAKING SYSTEM REPAIRS. VEHICLE WAS LEASED NEW IN MAY 2011. HAD NEVER EXHIBITED A SINGLE PROBLEM. WAS DRIVEN ~98% HIGHWAYS. ALWAYS GARAGED. NEVER PARKED ON A CITY STREET. THIS LEXUS EITHER IS A "LEMON" OR THE DEALER IS FABRICATING THE TRUTH. PROBLEMS REPORT… Look up ODI 10549838 at NHTSA ↗ | 00.0%No examples available for this selection. | 927.3%ODI 10970855 · 58,000 miI WAS PARKING MY CAR ON A COMMERCIAL COMPLEX. I AM PRESSING ON THE BRAKE AS THE CAR SLOWS DOWN. WHEN I FURTHER PRESSED ON THE BRAKE, THE CAR INSTEAD OF TAKING A COMPLETE STOP, ACCELERATED. IT HIT THE BUILDING IN FRONT OF ME. WHEN TRYING TO BACK UP, IT ACCELERATED AGAIN IN REVERSE. I PRESSED THE BRAKE REALLY HARD THEN IT STOPPED. Look up ODI 10970855 at NHTSA ↗ | 250.0%ODI 11643220C1391 error code reported which is linked to Antilock brake system with leak in accumulator requiring replacement of brake booster pump, cylinder kit and other ABS parts cost running to $3550. My VIN number search on nhtsa.gov shows no such recalls for my vehicle as "0 unrepaired recalls". I never got recall notification regarding this issue but Lexus says I should have been notified. Look up ODI 11643220 at NHTSA ↗ | 00.0%No examples available for this selection. | 222.2%ODI 11634569 · 131,000 miThe contact owned a 2016 Lexus ES. The contact stated while at a stop sign, the brake pedal was depressed; however, the brakes failed to engage and the vehicle unintentionally accelerated which caused the front driver's side of the vehicle to crash into another vehicle. There was severe cosmetic damage however, no injuries was sustained. The air bags was deployed. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the vehicle was totaled. A police report was filed. The manufacturer was… Look up ODI 11634569 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 411.8%ODI 11258618 · 3,636 miTL* THE CONTACT OWNS A 2019 LEXUS ES. WHILE PULLING INTO A PARKING SPOT, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE VEHICLE CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE CONTINUED TO COAST FORWARD DESPITE PUMPING THE BRAKE PEDAL. THE CONTACT PLACED THE VEHICLE IN REVERSE TO MOVE THE VEHICLE FROM THE SIDE OF THE BUILDING. AFTERWARDS, THE CONTACT QUICKLY SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED BRUISES ON TO THE CHEST. MEDICAL ATTENTION… Look up ODI 11258618 at NHTSA ↗ | 316.7%ODI 11628965 · 30,000 miThe contact owns a 2020 Lexus ES 350. The contact stated that while his father was driving at 35-37 MPH down a hill, he applied the brake pedal, but the brakes failed to respond. The contact continued to pump the brake pedal. The driver moved the gear shifter, attempting to slow down the vehicle. The driver crashed into a 2016 Mazda 3, which crashed into a 2017 Honda Civic. There was an unknown brake indicator light displayed. The passenger occupant sustained extreme chest and neck pain. The driver and passenger were provided medical attention.… Look up ODI 11628965 at NHTSA ↗ | 13.6%ODI 11585513 · 38,000 miThe contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. The contact stated that the steering wheel automatically maneuvered to the left side of the lane and the contact's wife avoided a crash, however, the failure recurred and the contact's wife crashed into the rear bumper of a vehicle with the front bumpe… Look up ODI 11585513 at NHTSA ↗ | 111.1%ODI 11690047While the vehicle was parked and no one was pressing the brake pedal, the ABS actuator pump continued to run and made a constant buzzing/whirring noise. This suggests that the actuator is cycling excessively to maintain brake pressure. I am concerned this could eventually lead to loss of ABS function or reduced brake assist, increasing the risk of an accident. No dashboard warning lights are currently illuminated, but the problem happens repeatedly and can be reproduced. The vehicle has not yet been inspected by the dealer, but I am aware other… Look up ODI 11690047 at NHTSA ↗ | 110.0%ODI 11579911The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up. Look up ODI 11579911 at NHTSA ↗ | 111.1%ODI 11611602I was able to reproduce the issue. When accelerating from a stop, but not yet passing 7 mph (typically 3-5mph registering on the speedometer), then suddenly braking, the brakes do not immediately engage, but rather engage after several seconds have passed. The system/vehicle is available for inspection upon request. The vehicle did not stop (as the brakes weren't applied) causing a collision. I am able to reproduce the issue in the vehicle. No inspection has yet taken place. No warning lamps or other vehicle messages appeared prior to or foll… Look up ODI 11611602 at NHTSA ↗ | 120.0%ODI 11736701The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity. The sudden braking startled the driver and passengers giving concern about the viability of the vehicle operating in a safe manner for the rest of the trip. The problem has not been seen or inspected by the dealer or service personnel. Look up ODI 11736701 at NHTSA ↗ |
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| Structure:Body | 510.9%ODI 10460433AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT DRIVABLE. DURING THE INTERIM, THE VEHICLE WAS INSPECTED BY TOYOTA. POST INVESTIGATION, THE LETTER RECENTLY RECEIVED FROM TOYOTA STATES "DURING THE L… Look up ODI 10460433 at NHTSA ↗ | 13.2%ODI 11637350Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me. Look up ODI 11637350 at NHTSA ↗ | 26.1%ODI 11296969 · 45,000 miTHE LEXUS ES 350, WAS TURNING LEFT ONTO SIDE STREET WITHIN A SUB DIVISION, AND RAN UP THE CURB AND HIT A TREE WITH THE RIGHT FRONT SIDE OF THE VEHICLE. SIGNIFICANT DAMAGE DONE TO THE CAR, AND SO MUCH DAMAGED THAT THE CAR HAS BEEN TOTALED BY INSURANCE COMPANY. DRIVER UNSURE IF VEHICLE ACCELERATED ON ITS OWN OR JUST LOST CONTROL. THE GREATER ISSUE OR CONCERN WAS NOT WHAT CAUSED THE ACCIDENT, BUT THAT THE AIR BAGS DID NOT DEPLOY AFTER THE IMPACT AND THE DRIVER BROKE THEIR NOSE AND HAS BEEN TREATED 3 TIMES IN ER SINCE CRASH. IN SPEAKING W… Look up ODI 11296969 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11709018The paint is cracking and it is rusting. Look up ODI 11709018 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11536846The Heat Shield on Exhaust becomes loose, rattles and comes off while driving. Danger to to other drives behind me. See the number of complaints over here - https://www.clublexus.com/forums/rx-3rd-gen-2010-2015/863952-exhaust-heat-shield-loose-and-rattling.html Look up ODI 11536846 at NHTSA ↗ | 38.8%ODI 11398718ACCIDENT DESCRIPTION: TRAVELING SOUTH ON I-95 JUST PAST THE 895 SPLIT. I WAS TRAVELING IN THE MIDDLE LANE WITH A SPEED OF 60-65 MPH. THE CAR STARTED TO DRIFT LEFT QUICKLY. THERE WAS NO VIBRATION WARNING THROUGH THE STEERING WHEEL INDICATING LANE DEPARTURE. I WAS RAPIDLY MOVING TOWARD THE CONCRETE BASE OF THE MORAVIA ROAD OVERPASS. THE STEERING WAS TIGHT. I ATTEMPT TO BRAKE AND STEER RIGHT BUT NOTHING SEEMED TO WORK. THE AUTOBRAKE WAS ON BUT DID NOT APPLY AND I HIT THE CONCRETE BASE OF THE WALL ON THE LEFT FRONT CORNER OF THE LEXUS. I DI… Look up ODI 11398718 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11703004Describe: • Rear camera froze • Parking assist warning did not activate • Auto-brake did not engage • Accident occurred before recall update I backed into my Neighbors car which was parked opposite my driveway. Searched and found Lexus safety recall notice 25LA06 Look up ODI 11703004 at NHTSA ↗ |
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| Fuel/Propulsion System | 12.2%ODI 11607669I started my vehicle and drove about 1/2 mile when the car started acting like it was running out of gas. I pulled over and got about 1gallon of gas in a gas can and put it in the vehicle. I turned the car back on and drove about 2 blocks when the vehicle started jumping like it was going to run out of gas again. The vehicle then shut down while I was driving it. I made it to the side of the road and put the vehicle in park and turned off the ignition with the push start button. I tried to start the vehicle again with the push start button and … Look up ODI 11607669 at NHTSA ↗ | 00.0%No examples available for this selection. | 412.1%ODI 10525126 · 8,500 miLEXUS ES350 STALL OR HESITATION PROBLEM ON 2013 MODEL. MY CAR FREQUENTLY BUT INTERMITTENTLY HESITATES WHEN ACCELERATING FROM A STOP OR ROLLING STOP POSITION. I'VE HAD IT ABOUT 8 MONTHS AND IT HAS PROBABLY STALLED AT LEAST 100 TIMES. TULSA'S LEXUS DEALERSHIP SAYS THERE'S NOTHING WRONG WITH IT AND THAT LEXUS DESIGNED THE CAR THAT WAY FOR FUEL EFFICIENCY (YES, THAT IS WHAT THEY'VE TOLD ME, AND WITH A STRAIGHT FACE). MY 2010 ES DID THE SAME THING, AND MY 2007 ES DID THE SAME THING. YOU'D THINK I WOULD HAVE LEARNED MY LESSON BY NOW AND BOUGHT A… Look up ODI 10525126 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11545990This has occurred since I purchased the vehicle new. Might happen a couple of times per month. If I slightly back off from acceleration just for a split second and then decide that I can proceed, when I go back to accelerating, the engine will have no power for 2-3 seconds and then will finally return to normal function. At the same time for seconds only, a message will appear on the dash stating that the brake and accelerator have been depressed at the same time. This all happens in a matter of seconds. And the brake has never been touched… Look up ODI 11545990 at NHTSA ↗ | 1235.3%ODI 11300692 · 14,000 miLEXUS 22019 ES 350 HAS FUEL PUMP RECALL ISSUE. NO SOLUTION. POSES A REAL HAZARD IF DRIVING WITH FAMILY AND FUEL SUPPLY SHUTS OFF AND TRAVELLING 70 ON INTERSTATE AND CAR STOPS AND VEHICLE (TRAILER TRUCK ) CAN NOT STOP AND PLOWS INTO YOUR REAR END KILLING ALL FAMILY MEMBERS AND LEAVING YOU CRIPPLE. WHY IS IT TAKING LEXUS TILL MARCH (PER THEIR WEBSITE) TO EVEN GET OUT A LETTER ON THIS. MY VEHICLE VIN HAS BEEN IDENTIFIED AS ONE THAT IS ON RECALL LIST. WHY IS THIS PUTTING MYSELF AND MY FAMILY IN IMMEDIATE DANGER? WHY IS THE GOVERNMENT NOT FORC… Look up ODI 11300692 at NHTSA ↗ | 15.6%ODI 11754220Not sure if I have the right things checked. Starting about december 2022 i experienced the car "lunging" forward upon putting the car into drive, After having backed out of a parking space. It continued to do this off and on even through today. It seems to do it most after the car has been sitting for a good length of time.Perhaps overnight, or while i've been in a shopping mall 2-3 hours. I have four invoice tickets from the lexus dealer where I brought the car in specifically for this problem. They had someone to drive it with me in the car,… Look up ODI 11754220 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 110.0%ODI 11592612CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED Look up ODI 11592612 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11720752Fuel system and could be made available upon request. Explosion issue. No. Took it to the Lexus dealership where I bought it. No. When I got home I turned off the car. I later returned to my garage and it was filled with the strong odor of gasoline. The car was towed later that night to the dealership where it sat outside for 2 days. Dealership couldn't replicate the problem and gave me the car back. I did not imagine that smell. Even the tow company driver smelled the issue! I am fearful the issue could recur with catastrophic results… Look up ODI 11720752 at NHTSA ↗ |
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