Auto Recall Watch
U.S. public vehicle records

2012 Lexus IS 250: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

17 owner complaints analyzed

4 distinct recall campaigns

40,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 10 of 17 complaints (58.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior211.8%
Transmission and shifting15.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
10
Electrical System
4
Service Brakes
3
Structure:Body
3
Engine
2
Vehicle Speed Control
2
Power Train
1
Seat Belts
1
Component breakdown data
CategoryCount
Air Bags10
Electrical System4
Service Brakes3
Structure:Body3
Engine2
Vehicle Speed Control2
Power Train1
Seat Belts1

Air Bags: 10; Electrical System: 4; Service Brakes: 3; Structure:Body: 3; Engine: 2; Vehicle Speed Control: 2; Power Train: 1; Seat Belts: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
2
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9992
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 8 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
2
2016
1
2017
8
2018
3
2019
2
2022
1
Complaints over time data
CategoryCount
20152
20161
20178
20183
20192
20221

2015: 2; 2016: 1; 2017: 8; 2018: 3; 2019: 2; 2022: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10681130 · 2015-02-04 (February 4, 2015)

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Owner-reported narrative. 17,000 miles reported. Look up ODI 10681130 at NHTSA ↗

Owner report 10760099 · 2015-08-28 (August 28, 2015)

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Owner-reported narrative. 22,700 miles reported. Look up ODI 10760099 at NHTSA ↗

Owner report 10938525 · 2016-12-29 (December 29, 2016)

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Owner-reported narrative. 48,000 miles reported. Look up ODI 10938525 at NHTSA ↗

Owner report 10959664 · 2017-03-08 (March 8, 2017)

TL* THE CONTACT OWNS A 2012 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 10959664 at NHTSA ↗

Owner report 10959943 · 2017-03-10 (March 10, 2017)

TAKATA RECALL: I RECEIVED A RECALL LETTER FROM LEXUS ON MARCH 7 FOR THE AIRBAG RECALL. NO FIX WAS PROVIDED AND WHEN I CALLED THEY DID NOT KNOW IF IT WOULD BE 1 MONTH OR 6 MONTHS UNTIL A FIX WAS AVAILABLE. THEIR SOLUTION WAS " DO NOT DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT". THIS IS A STUPID AND UNACCEPTABLE RESPONSE. THIS TAKATA AIRBAG RECALL HAS BEEN OUT FOR SEVERAL YEARS AND SOMEONE IN TOYOTA/LEXUS HAS KNOW ABOUT IT? SOMEONE HAS BEEN COVERING UP THE MESS AT LEXUS? THIS BORDERS ON FRAUD AND AS A MINIMUM SOMEONE HIGH IN THEIR OR…

Owner-reported narrative. Look up ODI 10959943 at NHTSA ↗

Owner report 10965943 · 2017-03-14 (March 14, 2017)

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 10965943 at NHTSA ↗

Owner report 10993533 · 2017-06-06 (June 6, 2017)

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 10993533 at NHTSA ↗

Owner report 11011984 · 2017-08-01 (August 1, 2017)

TAKATA RECALL. I RECEIVED NOTIFICATION FIVE MONTHS AGO ABOUT THIS RECALL.I CONTACTED THE DEALER SHIP ABOUT ONE MONTH AGO THEY TOLD ME THEY DIDN'T HAVE THE PART YET. I CALLED THE DEALERSHIP TODAY AND THEY TOLD ME THEY WONT HAVE THE PART FOR AT LEAST TWO MORE MONTHS. IN THE MEANTIME I AM CONCERNED IN USING MY CAR WITH THIS PROBLEM. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. Look up ODI 11011984 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V030000 · Visibility/Wiper

Reported: 2013-01-30 (January 30, 2013)

Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

NHTSA campaign record ↗
17V006000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-09 (January 9, 2017)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

NHTSA campaign record ↗
19V005000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

NHTSA campaign record ↗
19V741000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2019-10-17 (October 17, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

17 unique complaints in this selection. Analysis snapshot: 2026-09-30.

52.9%Usable mileage9 / 17 records
100.0%Valid incident date17 / 17 records
100.0%Valid filing date17 / 17 records
100.0%Ordered incident and filing dates17 / 17 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20062007200820092010201120122013201420152016
Air Bags
4624.3%
ODI 10456600 · 111,000 mi

SRS WARNING JUST CAME ON BY ITSELF AND STAYED ON. I TOOK IT TO A LEXUS DEALER SERVICE AND THEY'VE DIAGNOSE THE EXACT PROBLEM AS STATED ON: LEXUS IS250 2006 SAFETY REPORT #LSB-0167-08 LEXUS IS250 2006 TECHNICAL SERVICE BULLETIN WAS ISSUED DEC 11, 2008.LEXUS IS250 2006 HAD A FAILED AIR BAGS . LEXUS: VEHICLES MAY EXHIBIT A SRS LIGHT ON CONDITION WITH DTC B1861. *PE . ---------------------------------------------------------------------------------------------------------------------------------------- LEXUS AGREED TO COVER HALF THE COST…

Look up ODI 10456600 at NHTSA ↗

4923.0%
ODI 10318924 · 81,000 mi

I OWN A LEXUS IS250, I PUSHED DOWN ON THE GAS PEDAL AND IT GOT STUCK. I RAMMED INTO A CAR AND HIT IT TWICE BEFORE THE CAR WOULD STOP. I HIT THE CAR ON THE SENSORY GOING 35 MILES PER HOUR AND MY AIR BAGS DIDN'T DEPLOY. *TR UPDATED 01/08/15*LJ UPDATED 01/14/15. *JB

Look up ODI 10318924 at NHTSA ↗

3830.4%
ODI 10610798

I PURCHASED A 2008 LEXUS IS250 AS A CPO AND IN THE 3+ YEARS I HAVE OWNED IT I HAVE BEEN COMPLAINING TO LEXUS ABOUT THE BREAKDOWN/MELTING OF THE DASH AND DOOR PANELS IS GETTING WORSE EVERYDAY, ESPECIALLY NOW THAT IT IS SUMMER. THE BREAKDOWN/MELTING OF THE DASH IS CAUSING A GLARE THAT BLOCKS OUT MY VIEW OF THE ROAD, I HAVE PICTURES TO PROVE A MID SIZED CAR CAN BE COMPLETELY BLOCKED OUT BY THE GLARE. EVEN A DEALER IS CALLING THEM OUT FOR POOR MANUFACTURING AND TO HAVE A RECALL!!! HTTP://WWW.WPTV.COM/MONEY/CONSUMER/TOYOTA-DEALER-CALLS-MELTI…

Look up ODI 10610798 at NHTSA ↗

2041.7%
ODI 10885751

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXPERIENCE THE FAILURE BEFORE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *CN

Look up ODI 10885751 at NHTSA ↗

2562.5%
ODI 10617721

TL* THE CONTACT OWNED A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SWERVED TO AVOID A CRASH FROM AN ONCOMING VEHICLE. AS A RESULT, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE IMPACT DID NOT MEET THE SPECIFICATIONS THAT WOULD WARRANT AIR BAG DEPLOYMENT BECAUSE THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE FAILURE MILEA…

Look up ODI 10617721 at NHTSA ↗

2066.7%
ODI 10488632 · 21,000 mi

I WAS DRIVING MY VEHICLE AND THE VEHICLE 3 CAR LENGTHS AHEAD OF ME PUT ON HIS BRAKES AND WHEN I WENT TO PUT ON MY BRAKES MY CAR CONTINUED TO ACCELERATE AND I HAD NO CONTROL OF THE BRAKING AND RAN INTO THE BACK OF THE VEHICLE. MY AIRBAGS FAILED TO DEPLOY- MY CAR WAS A COMPLETE LOSS TO THE FRONT END ($17,000.00) AND THE INSURANCE APPRAISER,BODY SHOP, POLICE OFFICER, TOWING COMPANY WERE STUNNED THAT THE AIRBAGS FAILED TO DEPLOY DO TO THE SEVERITY OF IMPACT AND DAMAGE. *TR

Look up ODI 10488632 at NHTSA ↗

1058.8%
ODI 10938525 · 48,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Look up ODI 10938525 at NHTSA ↗

240.0%
ODI 11073068

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEXUS OF RIVERSIDE, 3150 ADAMS ST, RIVERSIDE, CA 92504) AND WAS INFORMED THAT THE REMEDY WAS ON BACKORDER FOR APPROXIMATELY TWO WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA…

Look up ODI 11073068 at NHTSA ↗

822.9%
ODI 10794736 · 28,000 mi

TL* THE CONTACT OWNED A 2014 LEXUS IS 250. WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, HIP, ANKLE AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Look up ODI 10794736 at NHTSA ↗

318.8%
ODI 10903132 · 10,000 mi

THE PANEL THAT COVERS THE DRIVER SIDE FRONT AIR BAG POPS OFF REPEATEDLY. CAR HAS BEEN BACK TO THE LEXUS DEALER (BREDEMANN OF GLENVIEW, IL) AT LEAST A HALF-DOZEN TIMES WITHOUT A SATISFACTORY FIX. WHILE THIS APPEARS TO BE A COSMETIC PROBLEM, MY CONCERN IS THERE IS A DEEPER ISSUE THAT COULD AFFECT THE AIR BAG AS WELL AND I DO NOT WANT TO BE DRIVING THE CAR WHEN THE AIR BAG SUDDENLY POPS. BREDEMANN LEXUS HAS BEEN UNABLE TO SOLVE THE PROBLEM AND THE GENERAL MANAGER OF THE DEALERSHIP HAS NOT RETURNED A PHONE CALL. THE DATE LISTED BELOW IS MERELY THE …

Look up ODI 10903132 at NHTSA ↗

1100.0%
ODI 10904237

I HAVE BEEN ON A 3 YEAR WAIT LIST FOR LEXUS TO REPLACE MY DASH AND DOOR PANELS AMONG OTHER RECALLS I LIVE IN LOUISIANA MY CAR IS NOW TOTALED I LIVE IN GONZALES LA AND LOST EVERYTHING DUE TO THE FLOOD IT REALLY UPSETS ME KNOWING THAT NOT ONLY MY LEXUS PARTS WERE MELTING ON MYSELF AND MY CHILD I ALSO HAVE A LATEX ALLERGY NOW I GET BOOK VALUE FOR A CAR AND THAT'S ONE LESS VEHICLE LEXUS HAS TO FIX I SHOULD BE GIVEN THE VALUE OF THE REPLACEMENT PARTS DRIVING A UNSAFE VEHICLE WITH SO MANY DEFECTS I HAVE CONTACTED IM INSURANCE COMPANY AND WAS TOLD TO …

Look up ODI 10904237 at NHTSA ↗

Structure
3518.5%
ODI 10281942 · 69,000 mi

2006 LEXUS IS 250 AWD WITH JUST UNDER 70K MILES- NOTICED THAT CARPETING WAS SOAKING WET, WITH SIGNIFICANT WATER IN REAR PASSENGER AREA. TOOK CAR TO DEALERSHIP WHO SAID THAT THE A/C DRAIN HOSE WAS BLOCKED. LEXUS HAS A TSB WITH A NEW AND IMPROVED DRAIN HOSE, BUT THEY DID NOT COVER AS CAR WAS NO LONGER UNDER WARRANTY AND THEY REFUSED TO ADMIT THAT THE PART WAS DEFECTIVE. COST TO REPLACE DRAIN HOSE (1700) AND REPLACE CARPET (2200) FOR A TOTAL OF 3900. LEXUS AGREED TO PAY 50% AS A GOODWILL GESTURE, BUT REFUSED TO ADMIT DESIGN DEFECT. I DISAGREE WI…

Look up ODI 10281942 at NHTSA ↗

3616.9%
ODI 10234893 · 2,500 mi

MY 2007 IS250 LEXUS DASH BOARD RATTLE DUE TO POOR INSULATION. DUE TO DASH BEING TAKEN APART SEVERAL TIMES NOW CAR TURNS ON 3 TIMES BY IT SELF NAV SYSTEMS WENT OUT AND SINCE DASH BOARD IS NOT SET PROPERLY FRONT WINDOWS FOG UP. *TR

Look up ODI 10234893 at NHTSA ↗

1713.6%
ODI 10598629 · 17,606 mi

I HAVE BEEN COMPLAINING TO THE LEXUS DEALERSHIP, AND THEN TO CORPORATE LEXUS FOR SEVERAL YEARS ABOUT MY DASHBOARD AND DOORS DISINTEGRATING, MELTING AWAY. I HAVE 47,893 MILES ON THE CAR WHICH IS GARAGED THE MAJORITY OF THE DAY/NIGHTS. I HAVE HAD MY CAR SERVICED AND MAINTAINED SOLELY AT GERMAINE LEXUS OF NAPLES. THIS HAS BEEN A HUGE CONSUMER ISSUE PER THE INTERNET, AS WELL AS CONFIRMED BY THE CUSTOMER SERVICE REP I SPOKE TO AT LEXUS. B LEXUS HAS REPEATEDLY OFFERED TO PAY FOR HALF.....WHICH I FIND RIDICULOUS. I HAVE A 2000 ISUZU RODEO W…

Look up ODI 10598629 at NHTSA ↗

36.3%
ODI 10648412 · 72,000 mi

THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR

Look up ODI 10648412 at NHTSA ↗

12.5%
ODI 10325636 · 4,294 mi

TL* THE CONTACT OWNS A 2010 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS WITH THE CONVERTIBLE TOP DOWN, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WOULD RATTLE EXCESSIVELY. THE DEALER ADVISED THE WINDOWS WERE MANUFACTURER TO OPERATE AS THEY WERE AND THERE WAS NOT A REPAIR NECESSARY OR AVAILABLE TO CORRECT THE RATTLING. THE CURRENT AND FAILURE MILEAGES WERE 4,294. UPDATED 05/18/2010. *LJ UPDATED 6/1/10 *CN

Look up ODI 10325636 at NHTSA ↗

13.3%
ODI 10661019 · 1,500 mi

ABOUT SIX MONTHS AFTER GETTING THIS CAR BRAND NEW I STARTED SMELLING A FOUL ODOR. IT HAPPENED EVERY TIME I USED THE AIR CONDITIONING. WHEN I WENT TO OPEN THE FRESH AIR MODE A MOLDY/MUSTY SMELL EMANATED THROUGHOUT THE CAR. IT CONTINUED AND I TOOK THE CAR IN SEVERAL TIMES TO LEXUS. THEY CHANGED THE CABIN FILTERS, EVEN USED A STATE OF THE ART PROCESS TO ELIMINATE THE ODOR - BUT IT KEPT COMING BACK. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. HOWEVER I GOT AN ATTORNEY WHO SUGGESTED I HIRE A MOLD EXPERT AND SURE ENOUGH THEY FOUND A TOXIC MOLD IN…

Look up ODI 10661019 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11519732 · 69,000 mi

The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle…

Look up ODI 11519732 at NHTSA ↗

1100.0%
ODI 10904237

I HAVE BEEN ON A 3 YEAR WAIT LIST FOR LEXUS TO REPLACE MY DASH AND DOOR PANELS AMONG OTHER RECALLS I LIVE IN LOUISIANA MY CAR IS NOW TOTALED I LIVE IN GONZALES LA AND LOST EVERYTHING DUE TO THE FLOOD IT REALLY UPSETS ME KNOWING THAT NOT ONLY MY LEXUS PARTS WERE MELTING ON MYSELF AND MY CHILD I ALSO HAVE A LATEX ALLERGY NOW I GET BOOK VALUE FOR A CAR AND THAT'S ONE LESS VEHICLE LEXUS HAS TO FIX I SHOULD BE GIVEN THE VALUE OF THE REPLACEMENT PARTS DRIVING A UNSAFE VEHICLE WITH SO MANY DEFECTS I HAVE CONTACTED IM INSURANCE COMPANY AND WAS TOLD TO …

Look up ODI 10904237 at NHTSA ↗

Unknown Or Other
179.0%
ODI 10171756 · 5,310 mi

WIFE WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON DOING ABOUT 65 MPH, AND SHE DECIDED TO PASS A TRUCK. SHE ACCELLERATED SLIGHTLY, AND THE CAR SUDDENLY "FLOORED" TO OVER 90 MPH AND THE RPM'S WENT ALL THE WAY UP. SHE TRUNED OFF THE CRUISE, BUT IT WOULDN'T SLOW DOWN. SHE TRIED TO BRAKE, BUT THE ENGINE WAS STILL REVING AT THE HIGHEST SPEED. SHE FORCED HERSELF OFF INTO THE GRASSY MEDIAN AND SAT ON THE BRAKE UNTIL SHE COULD JAM THE TRANSMISSION INTO PARK AND TURN OFF THE ENGINE. VEH TOWED TO LEXUS DEALER. TECH COULDN'T FIGURE OUT WHAT WAS C…

Look up ODI 10171756 at NHTSA ↗

2612.2%
ODI 10294943 · 68,000 mi

WRITTEN DESCRIPTION IS IN LETTER FORM ATTACHED TO COMPLAINT. *TR

Look up ODI 10294943 at NHTSA ↗

118.8%
ODI 10761640 · 80,000 mi

THE DASHBOARD IS MELTING. IT IS EXTREMELY TACKING TO THE TOUCH, ATTRACTING DUST AND DEBRIS (WHICH CANNOT, THEN, BE CLEANED OFF).

Look up ODI 10761640 at NHTSA ↗

612.5%
ODI 10905566 · 64,000 mi

THE DASHBOARD IS MELTING, ITS DANGEROUS TO DRIVE THIS CAR IN THE DAYTIME BECAUSE THE REFLECTION OF THE SUN CAUSES IT TO SHINE ON THE MELTING DASHBOARD, MAKING IT VERY DIFFICULT TO SEE CLEARLY. I CALLED LEXUS AND THEY WONT COVER THIS DEFECTIVE PART.

Look up ODI 10905566 at NHTSA ↗

25.0%
ODI 10403468 · 1,000 mi

THE AUTOMATIC DIMMING REARVIEW MIRROR ON MY LEXUS MAY PRESENT A HAZARD DUE TO ITS FAILURE TO ADEQUATELY DIM BRIGHT TRAILING HEADLIGHTS QUICKLY AND SUFFICIENTLY, SOMETIMES RESULTING IN A SEVERAL SECOND BLINDING BY HEADLIGHT IN FOLLOWING CARS. MY LEXUS DEALER SAYS THAT THE MIRROR IS TO "SPEC" AND THAT THEY CANNOT FIX IT. I DEMONSTRATED TO THE DEALER THAT THE MIRROR TOOK 5 SECONDS TO START TO RESPOND TO A TRAILING HEADLIGHT AND ANOTHER 2 SECONDS TO DARKEN. THUS, FOR EXAMPLE, A TRUCK COULD PULL INTO THE LANE BEHIND THE LEXUS AND THE MIRROR WOULD TA…

Look up ODI 10403468 at NHTSA ↗

310.0%
ODI 10908029 · 14 mi

TAKATA RECALL DONT KNOW EXACTLY BUT FEEL VERY UNSAFE, SCARE WHEN SITTING AT FRONT PASSENGER SEAT IN EVERY TIME THE CAR TURNS.

Look up ODI 10908029 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

514.3%
ODI 10786639 · 2,000 mi

UNINTENDED ACCELERATION ON AT LEAST 3 OCCASIONS. TOOK BACK TO LEXUS. THEY EXTRACTED INFORMATION FROM COMPUTER AND SENT BACK TO LEXUS. DEALER WOULD NOT ADDRESS PROBLEM LOCALLY AND SAID THEY HAVE HAD NO OTHER COMPLAINTS. LEXUS WAS TO RESPOND...HAVE HEARD NOTHING ON ALL OCCASION, CAR WAS STOPPED AND TOOK OFF ON ITS OWN.

Look up ODI 10786639 at NHTSA ↗

637.5%
ODI 10788932 · 9,800 mi

DRIVING ON TWO LANE HIGHWAY DOING 40 MAYBE 45 MPH, WINDOWS CLOSED, SUN SHADE CLOSED, 80 DEGREE OUTSIDE TEMPERATURE AND THE SUN ROOF EXPODED OUT HITTING THE TRUNK AND DAMAGING THE PAINT. THE SOUND WAS SO LOUD I THAT A TREE FELL ON THE THE BACK ROOF AND DESTROYED THE CAR. ONLY THE SUN ROOF WAS GONE, MOST OF THE GLASS WAS MISSING. I DID MAKE A SHARP UTURN 5 MINUTES BEFORE AND THE FRONT WINDSHIED WAS CHANGED OUT 3 MONTHS BEFORE THIS BECAUSE THE WINDSHIED CRACKED IN HALF WITH NO CHIP OR ROCKS HITTING IT.

Look up ODI 10788932 at NHTSA ↗

00.0%

No examples available for this selection.

Vehicle Speed Control
157.9%
ODI 10171756 · 5,310 mi

WIFE WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON DOING ABOUT 65 MPH, AND SHE DECIDED TO PASS A TRUCK. SHE ACCELLERATED SLIGHTLY, AND THE CAR SUDDENLY "FLOORED" TO OVER 90 MPH AND THE RPM'S WENT ALL THE WAY UP. SHE TRUNED OFF THE CRUISE, BUT IT WOULDN'T SLOW DOWN. SHE TRIED TO BRAKE, BUT THE ENGINE WAS STILL REVING AT THE HIGHEST SPEED. SHE FORCED HERSELF OFF INTO THE GRASSY MEDIAN AND SAT ON THE BRAKE UNTIL SHE COULD JAM THE TRANSMISSION INTO PARK AND TURN OFF THE ENGINE. VEH TOWED TO LEXUS DEALER. TECH COULDN'T FIGURE OUT WHAT WAS C…

Look up ODI 10171756 at NHTSA ↗

178.0%
ODI 10227833 · 23,243 mi

CAR UNEXPECTEDLY DECELERATES, ENGINE SHAKES AND "CHECK ENGINE AND VSC LIGHTS" COME ON. AFTER A SHORT REST THE CAR WOULD START AND THE PROBLEM WOULD REPEATEDLY RE-OCCUR UNTIL I ARRIVED HOME. LEXUS SERVICE HAS NOT BEEN ABLE TO FIX THE PROBLEM AND I DO NOT FEEL SAFE DRIVING THE CAR. *TR

Look up ODI 10227833 at NHTSA ↗

118.8%
ODI 10282360 · 12,000 mi

I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, ALMOST TO A COMPLETE STOP WHEN THE CAR SUDDENLY ACCELERATED & I WENT UP OVER A CURB & HIT A TRANSFORMER. THE DISTANCE WAS ONLY ABOUT 8 FEET. I DO NOT KNOW HOW FAST I WAS GOING PROBABLY ABOUT 15 - 30 MPH. I MOVED THE TRANSFORMER ABOUT 3 FEET. (THE TRANSFORMER WEIGHED ABOUT 1/2 - 1 TON)9I I DO NOT KNOW HOW THE CAR ACCELERATED. *TR

Look up ODI 10282360 at NHTSA ↗

510.4%
ODI 10326997 · 5,199 mi

TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLAY BOTH FEET ON THE BRAKE PEDAL, SHIFT INTO PARK AND TURN OFF THE ENGINE TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 5,199.

Look up ODI 10326997 at NHTSA ↗

410.0%
ODI 10382988 · 6,800 mi

TL* THE CONTACT WAS DRIVING A LOANER 2010 LEXUS IS250. THE CONTACT WAS APPLYING THE BRAKES FROM APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND HIT A SCHOOL BUS. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 03/29/11 *BF THE CONSUMER STATED THERE WAS NO DAMAGE TO THE LOANER VEHICLE OR T…

Look up ODI 10382988 at NHTSA ↗

310.0%
ODI 10488632 · 21,000 mi

I WAS DRIVING MY VEHICLE AND THE VEHICLE 3 CAR LENGTHS AHEAD OF ME PUT ON HIS BRAKES AND WHEN I WENT TO PUT ON MY BRAKES MY CAR CONTINUED TO ACCELERATE AND I HAD NO CONTROL OF THE BRAKING AND RAN INTO THE BACK OF THE VEHICLE. MY AIRBAGS FAILED TO DEPLOY- MY CAR WAS A COMPLETE LOSS TO THE FRONT END ($17,000.00) AND THE INSURANCE APPRAISER,BODY SHOP, POLICE OFFICER, TOWING COMPANY WERE STUNNED THAT THE AIRBAGS FAILED TO DEPLOY DO TO THE SEVERITY OF IMPACT AND DAMAGE. *TR

Look up ODI 10488632 at NHTSA ↗

211.8%
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

120.0%
ODI 11287952 · 50,000 mi

TL* THE CONTACT'S MOTHER OWNS A 2013 LEXUS IS 250. WHILE THE DRIVER WAS ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN PARK WITH THE BRAKE PEDAL DEPRESSED. SUDDENLY, THE VEHICLE ACCELERATED INDEPENDENTLY, DROVE OVER A CURB, STRUCK A TREE, AND STRUCK A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED AND THE REPAIR WAS STILL PENDING. AN UNKNOWN DEALER WA…

Look up ODI 11287952 at NHTSA ↗

38.6%
ODI 10640227 · 42,000 mi

WITHOUT WARNING, THE VEHICLE STOPPED ACCELERATING AS I WAS DRIVING SO I PULLED OFF THE ROAD ONTO THE SHOULDER. ONCE THE CAR STOPPED, SMOKE BEGAN TO COME THROUGH THE VENTS SO I EXITED THE VEHICLE. SEVERAL MINUTES LATER I COULD SEE FLAMES COMING FROM UNDER THE HOOD. BEFORE THE FIRE DEPARTMENT COULD MAKE IT TO THE SCENE, THE ENTIRE FRONT END OF THE CAR BURNED COMPLETELY. THE FIRE DEPARTMENT SAID THEY WERE GOING TO CLASSIFY IT AS A "MECHANICAL FAILURE". *TR

Look up ODI 10640227 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
157.9%
ODI 10156726 · 1,400 mi

DT*: THE CONTACT DISCOVERED ON A SUNNY DAY IN MARCH, WHILE WASHING THE VEHICLE, THERE WERE WHITE SPOTS COVERING THE ENTIRE VEHICLE INCLUDING THE HEADLIGHT COVERS AND WINDSHIELD. UPON INSPECTION, BY THE DEALER, IT WAS DETERMINED THE WINDSHIELD, HEAD LIGHT COVERS AND ALL EXTERIOR WINDOWS NEEDED TO BE REPLACED. ALL EXTERIOR PANELS NEED TO BE GROUND DOWN TO THE METAL AND A CORROSIVE PROTECTOR HAS TO BE APPLIED BEFORE THE VEHICLE IS REPAINTED. THE DEALER FELT A CORROSIVE ROAD MATERIAL MAY HAVE CAUSED THE PROBLEM, ALTHOUGH THE VEHICLE HAS NEVER B…

Look up ODI 10156726 at NHTSA ↗

209.4%
ODI 10452950 · 43,333 mi

THE CAR MAKES A LOT OF CREAKING NOISES AND HAS BEEN TRIED TO BE FIXED SEVERAL TIMES AND NEVER GETS THE PROBLEM SOLVED. NOW CAR CREAKS AND RATTLES AT 10 MPH. SOUND COMING FROM THE A-PILLAR AND WARRANTY DOES NOT COVER. *TR

Look up ODI 10452950 at NHTSA ↗

129.6%
ODI 10542034 · 60,000 mi

IN JUNE OF 2013 I BEGAN TO NOTICE THAT BOTH MY DASH AND MY FRONT DOOR PANELS WERE STICKY AND WERE BEGINNING TO MELT. UPON BRINGING MY CAR INTO THE LEXUS DEALERSHIP MY SERVICE ADVISER TOOK PHOTOS OF THE AFFECTED AREAS AND SUBMITTED THEM TO CORPORATE FOR GOODWILL WARRANTY. THE END RESULT IS THAT I WOULD HAVE TO PAY FOR THE SERVICE TO HAVE BOTH MY DOOR PANELS AND DASH TO BE REPLACED. TO ME, THIS SEEMS RIDICULOUS. LEXUS HAS ACKNOWLEDGED THAT THIS IS A KNOWN DEFECT WITH THE MATERIAL THAT WAS USED ON THE DASH, YET I SHOULD HAVE TO PAY OVER $1000 …

Look up ODI 10542034 at NHTSA ↗

24.2%
ODI 11022479

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF B…

Look up ODI 11022479 at NHTSA ↗

12.5%
ODI 11088916 · 113,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, [phone removed]) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Look up ODI 11088916 at NHTSA ↗

00.0%

No examples available for this selection.

317.6%
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

00.0%

No examples available for this selection.

38.6%
ODI 10664153 · 1,740 mi

ON DEC. 2, 2014, I WAS ENTERING A WALGREEN'S PARKING LOT IN MY LEASED 2014 LEXUS IS 250, WHICH I HAD OWNED FOR ONLY 4 MONTHS WITH 1740 MILES. MOVING AT 5MPH OR LESS, I TURNED THE WHEEL TO ENTER A PARKING SPACE, WHEN THE CAR SUDDENLY ACCELERATED AND TOOK OFF. I PRESSED THE BRAKES TO THE FLOOR AND NOTHING HAPPENED. THE CAR JUMPED UP OVER A PLANTED MEDIAN FILLED WITH BUSHES, TREES AND A PHONE POLE. THE FRONT TIRES BECAME LODGED IN MUD AND THAT STOPPED THE CAR. I MISSED THE TELEPHONE POLE BY LESS THAN 1 FOOT. LUCKILY, I HAD AN INDIVIDUAL WITN…

Look up ODI 10664153 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
1910.1%
ODI 10503522 · 89,653 mi

I TOOK MY VEHICLE IN TO A LEXUS DEALERSHIP ON MARCH 15, 2013 BECAUSE THE ENGINE HAS POWERED DOWN WHILE DRIVING & THE CHECK ENGINE AND VSC INDICATORS CAME ON SIMULTANEOUSLY, THE CAR IS ALSO IDLING HARD. I HAD THE VEHICLE INSPECTED AND IT WAS FOUND TO MISFIRE BY THE TECHNICIANS AT THE DEALERSHIP. I WAS TOLD THAT THIS IS A MASSIVE RECALL AND THAT MY PARTS WILL NOT COME IN FOR EIGHT MONTHS. I AM AFRAID TO DRIVE MY VEHICLE WHICH IS WHY I BROUGHT IT TO THE DEALERSHIP AND DO NOT UNDERSTAND WHY THE COMPANY WILL NOT LOAN ME A VEHICLE WHILE THIS MANUF…

Look up ODI 10503522 at NHTSA ↗

104.7%
ODI 10490447 · 60,000 mi

UPON STARTING THE CAR THE CAR SHOOK AND GOT A VSC AND ENGINE CHECK LIGHT. CALLED THE DEALER RIGHT AWAY AND THEY SAID THEY WOULD HAVE TO CHARGE 100 TO SEE WHAT HAPPENED. COME TO FIND. OUT AFTER THE FACT THERE WAS A VOLUNTARY NOTICE PUT OUT BY LEXUS ON THIS ISSUE WHICH THEY HAVE EXTENDED WARRANTIES FOR. THIS HAS ALREADY HAPPENED TWICE TO ME WHILE DRIVING AND BOTH TIMES LEXUS WILL NOT FIX IT UNDER WARRANTY CLAIMING IT DOES NOT HAPPEN WHEN THEY TAKE IT IN. THEY WILL NOT FIX THE PROBLEM UNLESS IT OCCURS WHILE THEIR TESTING EVEN THOUGH THE NOTIFICATI…

Look up ODI 10490447 at NHTSA ↗

1411.2%
ODI 10486290 · 65,000 mi

AS I WAS ATTEMPTING TO ACCELERATE, THE VSC LIGHT AND CHECK ENGINE LIGHT CAME ON, THE CAR LOST POWER, WOULD NOT ACCELERATE, AND THE ENGINE STARTED MISFIRING. *TR

Look up ODI 10486290 at NHTSA ↗

12.1%
ODI 11140414 · 65,000 mi

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

Look up ODI 11140414 at NHTSA ↗

12.5%
ODI 10661135 · 48,000 mi

SINCE I BOUGHT THIS VEHICLE IN 2010 I HAVE BEEN EXPERIENCING "RAW FUEL" SMELL AND "CATALYTIC CONVERTER" SMELL OCCASIONALLY. IT SEEMS TO HAPPEN MOST OFTEN WHEN A SMALL HILL IS CLIMBED AND WHEN GOING DOWN SUBSEQUENTLY. I MENTIONED IT TO THE DEALER A FEW TIMES BUT THEY SAID IT WAS THE WIND! I NEVER HAD THESE STRONG SMELLS WITH ANY OTHER CAR THAT I OWNED. *TR

Look up ODI 10661135 at NHTSA ↗

00.0%

No examples available for this selection.

211.8%
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

120.0%
ODI 11114087 · 40,000 mi

THE ENGINE COULD STALL IN THE MIDDLE OF DRIVING BECAUSE OF MISFIRE. MY LEXUS 250 ONLY 40K MILEAGE AND ALWAYS DO PROPER MAINTENANCE TO THE ENGINE EVERY 3000 MILE. I DO RESEARCH THAT LEXUS IS 250 CAUSE CARBON BUILD UP BECAUSE OF THE WRONG DESIGN OF THE DIRECT INJECTION. HERE'S THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YTQUQFLAWR8. I BROUGHT THE CAR TO LEXUS DEALER, THEY WON'T ADMITTED, INSTEAD THEY BLAME ME USING A WRONG FUEL. BEFORE I USED 91OCTANE SHELL, THEN I SWITCH TO 91OCTANE CHEVRON. STILL HAS THE PROBLEM. THEY SHOULD RECALL FOR T…

Look up ODI 11114087 at NHTSA ↗

38.6%
ODI 10640227 · 42,000 mi

WITHOUT WARNING, THE VEHICLE STOPPED ACCELERATING AS I WAS DRIVING SO I PULLED OFF THE ROAD ONTO THE SHOULDER. ONCE THE CAR STOPPED, SMOKE BEGAN TO COME THROUGH THE VENTS SO I EXITED THE VEHICLE. SEVERAL MINUTES LATER I COULD SEE FLAMES COMING FROM UNDER THE HOOD. BEFORE THE FIRE DEPARTMENT COULD MAKE IT TO THE SCENE, THE ENTIRE FRONT END OF THE CAR BURNED COMPLETELY. THE FIRE DEPARTMENT SAID THEY WERE GOING TO CLASSIFY IT AS A "MECHANICAL FAILURE". *TR

Look up ODI 10640227 at NHTSA ↗

16.3%
ODI 10896345 · 4,000 mi

ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS OFTEN, BUT NOT ALWAYS.

Look up ODI 10896345 at NHTSA ↗

00.0%

No examples available for this selection.

Visibility/Wiper
179.0%
ODI 10467221 · 125,000 mi

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR I CURRENTLY OWN A 2006 LEXUS IS250. ABOUT A YEAR AGO, I NOTICED SEVERAL SPLOTCHES ON THE REARVIEW MIRROR. INITIALLY THERE WERE ONLY A FEW, BUT THE SPLOTCHES INCREASED TO THE POINT THAT IT IS NOW IMPOSSIBLE TO USE THE REARVIEW MIRROR WHICH INTERFERES WITH REAR VISIBILITY AND NORMAL DRIVING CONDITIONS. THIS SITUATION CAN INCREASE THE POSSIBILITY OF AN ACCIDENT SINCE IT BECOMES IMPOSSIBLE TO SEE ANYTHING THRU THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE ONLY LEXUS AUTHORIZED DEALER IN PUERTO RIC…

Look up ODI 10467221 at NHTSA ↗

188.5%
ODI 10508383

I LEASED MY LEXUS IS250 BACK IN 2007 AND HAVE SINCE THEN BEEN THE ONLY OWNER. SINCE THEN THE DASH BOARD OF MY CAR HAS BEEN MELTING AND NOW CAUSES A HORRIBLE GLARE/REFLECTION ON MY WINDSHIELD CREATING POOR VISIBILITY WHEN DRIVING ON SUNNY DAYS WHICH IS MOST DAYS HER IN SOUTH FLORIDA. ALSO THE INSIDE DOOR PANEL MATERIAL HAS BECOME VERY SOFT TO TOUCH AND SEEMS TO BE MELTING ALSO. AFTER DISCUSSING THIS WITH LEXUS THEY OFFERED ME TO GO 50/50 ON THE REPAIRS TO HAVE THESE PROBLEMS CORRECTED WHICH MEANS HUNDREDS OF DOLLARS OUT OF MY POCKET FOR A REP…

Look up ODI 10508383 at NHTSA ↗

86.4%
ODI 10547531 · 75,000 mi

I PURCHASED A 2008 LEXUS IS250 IN FEBRUARY 2011, I HAVE LOVED MY CAR AND HAVE TAKEN THE UTMOST CARE OF IT, BUT RECENTLY ON A LONG ROAD TRIP I NOTICED MY DASH WAS ACTUALLY MELTING CAUSING A DISTRACTING GLARE TO THE POINT MY VISION OF THE ROAD IS BLOCKED (PRETTY HAZARDOUS, IF YOU ASK ME). I BEGAN RESEARCHING THE ISSUE, AND FROM WHAT I HAVE FOUND THIS IS A COMMON PROBLEM WITH LEXUS AND TOYOTA. LEXUS HAS EVEN ISSUED A TSIB, YET DOESN'T TELL THEIR CUSTOMERS IN TIME BEFORE THEIR 50000MI/4 YEAR WARRANTY IS UP, SO THEY WONT BE RESPONSIBLE FOR COVER…

Look up ODI 10547531 at NHTSA ↗

48.3%
ODI 11022479

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF B…

Look up ODI 11022479 at NHTSA ↗

00.0%

No examples available for this selection.

13.3%
ODI 11048425

MY DASHBOARD IS MELTING AND IT'S HARD TO SEE WHEN DRIVING BECAUSE OF THE SUN REFLEXT

Look up ODI 11048425 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.9%
ODI 11433333

Headlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!

Look up ODI 11433333 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 10904237

I HAVE BEEN ON A 3 YEAR WAIT LIST FOR LEXUS TO REPLACE MY DASH AND DOOR PANELS AMONG OTHER RECALLS I LIVE IN LOUISIANA MY CAR IS NOW TOTALED I LIVE IN GONZALES LA AND LOST EVERYTHING DUE TO THE FLOOD IT REALLY UPSETS ME KNOWING THAT NOT ONLY MY LEXUS PARTS WERE MELTING ON MYSELF AND MY CHILD I ALSO HAVE A LATEX ALLERGY NOW I GET BOOK VALUE FOR A CAR AND THAT'S ONE LESS VEHICLE LEXUS HAS TO FIX I SHOULD BE GIVEN THE VALUE OF THE REPLACEMENT PARTS DRIVING A UNSAFE VEHICLE WITH SO MANY DEFECTS I HAVE CONTACTED IM INSURANCE COMPANY AND WAS TOLD TO …

Look up ODI 10904237 at NHTSA ↗

Electrical System
73.7%
ODI 10649494 · 62,000 mi

VEHICLE (2006 LEXUS IS250 W. 62,000 MILES) WITH AN ILLUMINATED AIRBAG LIGHT DUE TO A FAULTY WIRING HARNESS. THIS IS A KNOWN PROBLEM THAT LEXUS ACKNOWLEDGES BUT REFUSE TO FIX WITHOUT CHARGING (OUT OF WARRANTY) OWNERS OVER $3,500. THERE IS EVEN A TECHNICAL SERVICE BULLETIN ("TSB") ISSUED FOR THIS PROBLEM, THE TSB NUMBER IS L-SB-0167-08. THIS IS AN OUTRAGEOUS EXPENSE AND A RECALL SHOULD HAVE BEEN ISSUED. THIS DIRECTLY COMPROMISES THE SAFETY OF THE DRIVE, PASSENGERS AND OTHER PARTIES IN THE EVEN OF AN ACCIDENT. *TR

Look up ODI 10649494 at NHTSA ↗

104.7%
ODI 10322712 · 65 mi

THE HEADLIGHTS ON MY 2007 LEXUS IS 250 KEEP GOING OUT WHILE I'M DRIVING, THE DEALERSHIP(LEXUS OF ATLANTIC CITY) WANT ME TO PAY $600.00 FOR THE REPLACEMENT OF THE COMPUTER THAT IS CAUSING THE PROBLEM. I TALKED WITH A FORMER LEXUS SERVICE TECH AND HE SAID THEY HAVE HAD THIS PROBLEM FOR A WHILE BUT DONT WANT TO ADDRESS IT BECAUSE OF THE COST INVOLVED AND THE NEGATIVE PRESS. I HAVE BEEN STOPPED BY THE STATE POLICE AND ALMOST TICKETED FOR THIS PROBLEM. I HAVE CHILDREN AND HAD TO PULL OVER AS MANY AS 5 TIMES DURING A 40 MIN TRIP,TURN THE LIGHTS OFF A…

Look up ODI 10322712 at NHTSA ↗

75.6%
ODI 10544954 · 93,400 mi

I BROUGHT MY CAR IN FOR SERVICE ON 9/10 AND HAD MY BRAKE BOOSTER AND WATER PUMP REPLACED. I WAS OUT OF TOWN FOLLOWING THAT AND DID NOT DRIVE MY CAR MUCH. ON 9/21, I GOT INTO MY CAR AND THE NAVIGATION SCREEN WAS NOT WORKING. IT DISPLAYS CORRECTLY AND THE BACKUP CAMERA WORKS BUT IT IS UNRESPONSIVE TO MY TOUCH. I CANNOT ADJUST THE AIR, RADIO, OR NAVIGATION. I READ MANY, MANY FORUMS ONLINE OF PEOPLE HAVING THE SAME ISSUE AS ME.

Look up ODI 10544954 at NHTSA ↗

24.2%
ODI 11011405 · 145,000 mi

A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIG…

Look up ODI 11011405 at NHTSA ↗

12.5%
ODI 10342503

THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR

Look up ODI 10342503 at NHTSA ↗

13.3%
ODI 11062688 · 93,000 mi

I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE T…

Look up ODI 11062688 at NHTSA ↗

423.5%
ODI 11104861 · 15,000 mi

THIS IS THE THIRD LEXUS I HAVE HAD THAT THE AUTOMATIC DOOR LOCKS DON'T WORK. ALL 4 ACTUATORS ARE BAD AFTER I EVEN HAD ONE REPLACED. I HAVE HAD THIS HAPPEN I ALL THREE LEXUS' THAT I HAVE OWNED. I HAVE TALKED TO LEXUS ABOUT THIS AND THE SERVICE PEOPLE SAY THAT THEY SEE MORE THAN THEY SHOULD GO. BAD BOY. LEXUS/TOYOTA DOES NOT THINK IT'S A PROBLEM. THIS BECOMES A SAFETY HAZARD LOCKING THE DOORS MANUALLY AND HAVING TO OPEN ONE DOOR WITH A KEY AND REACH AROUND AND OPEN THE OTHERS AS NEEDED. SPECIALLY WITH ALL THE CRIME AROUND US. I WOULD LIKE TO SEE…

Look up ODI 11104861 at NHTSA ↗

00.0%

No examples available for this selection.

925.7%
ODI 10563565

THE NAVIGATION/ENTERTAINMENT SYSTEM SIMPLY STOPPED WORKING WHILE THE CAR WAS IN MOTION. THE DEALER COULDN'T RESTART THE SYSTEM AND IS WAITING FOR THE REPLACEMENT UNIT. THE CAR IS NEW (PURCHASED LESS THAN 2 MONTHS AGO). *TR

Look up ODI 10563565 at NHTSA ↗

425.0%
ODI 10811164 · 1,500 mi

TWO WEEKS AFTER BUYING THE VEHICLE I BEGAN TO NOTICE THAT THE DRIVER'S SIDE DOOR WOULD OFTEN TIME TAKE TWO OR MORE TRIES TO OPEN WITH EITHER PULLING THE DOOR HANDLE OR USING THE KEYPAD. THE PROBLEM WAS INTERMITTENT IN NATURE AND MY WORK SCHEDULE WAS BUSY SO I DEALT WITH IT UNTIL THE PROBLEM GOT SIGNIFICANTLY WORSE. THE CAR GOT TO THE POINT IN WHICH ON 11/27/2015 I RECORDED A VIDEO ATTEMPTING TO GET INTO THE VEHICLE TO DOCUMENT MY CONCERN .I TOOK THE VEHICLE TO THE DEALERSHIP ON 11/28/2015 BECAUSE I FIGURED THE ISSUE REQUIRED IMMEDIATE ATTENTION…

Look up ODI 10811164 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range40,000 mi3 (sparse)
ODI 10938525 · 48,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Look up ODI 10938525 at NHTSA ↗

ODI 11015123 · 40,000 mi

TAKATA RECALL- RECEIVED A RECALL IN MARCH 2017 - STILL WAITING FOR A FIX (8/14/2017). UNABLE TO DRIVE FOR FEAR OF INJURIES.

Look up ODI 11015123 at NHTSA ↗

ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

Electrical SystemToo few reports for a range70,000 mi3 (sparse)
ODI 11104861 · 15,000 mi

THIS IS THE THIRD LEXUS I HAVE HAD THAT THE AUTOMATIC DOOR LOCKS DON'T WORK. ALL 4 ACTUATORS ARE BAD AFTER I EVEN HAD ONE REPLACED. I HAVE HAD THIS HAPPEN I ALL THREE LEXUS' THAT I HAVE OWNED. I HAVE TALKED TO LEXUS ABOUT THIS AND THE SERVICE PEOPLE SAY THAT THEY SEE MORE THAN THEY SHOULD GO. BAD BOY. LEXUS/TOYOTA DOES NOT THINK IT'S A PROBLEM. THIS BECOMES A SAFETY HAZARD LOCKING THE DOORS MANUALLY AND HAVING TO OPEN ONE DOOR WITH A KEY AND REACH AROUND AND OPEN THE OTHERS AS NEEDED. SPECIALLY WITH ALL THE CRIME AROUND US. I WOULD LIKE TO SEE…

Look up ODI 11104861 at NHTSA ↗

ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

ODI 11478126 · 137,000 mi

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. …

Look up ODI 11478126 at NHTSA ↗

Service BrakesToo few reports for a range70,000 mi3 (sparse)
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

ODI 11478126 · 137,000 mi

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. …

Look up ODI 11478126 at NHTSA ↗

Structure:BodyToo few reports for a range22,700 mi3 (sparse)
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

ODI 11152901 · 80,000 mi

DASHBOARD COMING APART CLUE SEEPING THEY DASHBOARD STICKY

Look up ODI 11152901 at NHTSA ↗

ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

EngineToo few reports for a range35,001 mi2 (sparse)
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range19,850 mi2 (sparse)
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

Power TrainToo few reports for a range17,000 mi1 (sparse)
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

Seat BeltsToo few reports for a range22,700 mi1 (sparse)
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 27 reports

2015: 7 complaints · 2016: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2015257
2016111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20151600
2016100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemService BrakesStructure:BodyEngineVehicle Speed ControlPower TrainSeat Belts
Air Bags—00
1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

000
Electrical System0—
2
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

ODI 11478126 · 137,000 mi

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. …

Look up ODI 11478126 at NHTSA ↗

0
1
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

000
Service Brakes0
2
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

ODI 11478126 · 137,000 mi

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. …

Look up ODI 11478126 at NHTSA ↗

—0
1
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

0
Structure:Body
1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

00—
1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

0
1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

Engine
1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

1
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

1
ODI 11122773 · 70,000 mi

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Look up ODI 11122773 at NHTSA ↗

1
ODI 11234294 · 1 mi

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Look up ODI 11234294 at NHTSA ↗

—000
Vehicle Speed Control00
1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

0—
1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

Power Train00
1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

00
1
ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

—0
Seat Belts000
1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

0
1
ODI 10760099 · 22,700 mi

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Look up ODI 10760099 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

1 mentions · 5.9% of complaints

Median mileage: 137,000 mi (1 usable records).

ODI 11478126 · 137,000 mi

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. …

Look up ODI 11478126 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 5.9% of complaints

Median mileage: 17,000 mi (1 usable records).

ODI 10681130 · 17,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP…

Look up ODI 10681130 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b