2018 Lexus LC500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
3 distinct recall campaigns
10,149 mi median reported failure mileage
Scope: 2018 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Unknown Or Other is the most frequently named component, appearing in 3 of 5 complaints (60.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Engine operation
1
20.0%
Steering behavior
1
20.0%
Fuel system concerns
1
20.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2017
2
2019
1
2020
1
2023
1
Complaints over time data
Category
Count
2017
2
2019
1
2020
1
2023
1
2017: 2; 2019: 1; 2020: 1; 2023: 1
Pattern summary
Unknown Or Other leads the component reports. Engine operation appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).
THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME PROBLEM. NOW THEY ARE TELLING ME THAT LEXUS HAS MADE A "PLATFORM" CHANGE TO THE SYSTEM. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER WOULD INTE…
BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE TH…
TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE …
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Lexus GS F, 2018 LC500, and 2015-2018 Lexus RC F vehicles, equipped with 5.0L V8 2UR-GSE engines with two high pressure fuel pumps. Specific operating conditions may result in damage to the pulsation damper in one of the high pressure fuel pumps, possibly causing a fatigue crack in the fuel pump cover.
Consequence: A cracked cover may leak fuel, which, in the presence of an ignition source, can increase the risk of a fire.
Remedy: Toyota will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall is expected to begin April 2, 2018. Owners may contact Lexus customer service 1-800-255-3987. Toyota's numbers for this recall are J2B and JLB.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
5 unique complaints in this selection. Analysis snapshot: 2026-10-01.
40.0%Usable mileage2 / 5 records
100.0%Valid incident date5 / 5 records
100.0%Valid filing date5 / 5 records
100.0%Ordered incident and filing dates5 / 5 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2018
2019
2020
2021
Unknown Or Other
360.0%ODI 11021722
BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).
BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE TH…
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
TL* THE CONTACT CALLED ON BEHALF OF 2021 LEXUS LC500 VEHICLES. THE CONTACT STATED WHILE DRIVING BEHIND 2021 LEXUS LC500, THE REAR TAILLIGHT COVER/LENS WERE REFLECTIVE MAKING IT APPEAR AS IF THE VEHICLE HAD THE TURNING SIGNALS ON OR THE HAZARD LIGHTS WERE ACTIVATED. THE CONTACT DID NOT OWN THE VEHICLE THEREFORE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE DESIGN COULD CAUSE A SAFETY RISK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Fuel/Propulsion System
Too few reports for a range
10,149 mi
2 (sparse)
ODI 11206076 · 14,298 mi
BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE TH…
TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE …
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2020: 1 complaints · 2021: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2020
0
0
1
2021
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2020
1
0
0
2021
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Unknown Or Other
Fuel/Propulsion System
Electrical System
Structure:Body
Unknown Or Other
—
0
1ODI 11531072
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Stalling or loss of power
1 mentions · 20.0% of complaints
Median mileage: 6,000 mi (1 usable records).
ODI 11323371 · 6,000 mi
TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE …
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Warning lights and dashboard alerts
1 mentions · 20.0% of complaints
Median mileage: 6,000 mi (1 usable records).
ODI 11323371 · 6,000 mi
TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE …