Auto Recall Watch
U.S. public vehicle records

2004 Lexus LS 430: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

18 owner complaints analyzed

2 distinct recall campaigns

68,500 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 14 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Vehicle Speed Control is the most frequently named component, appearing in 4 of 18 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior527.8%
Electrical and battery issues316.7%
Engine operation15.6%
Steering behavior15.6%
Fuel system concerns15.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control
4
Air Bags:Frontal
1
Air Bags:Side/Window
1
Electrical System
1
Engine And Engine Cooling
1
Engine And Engine Cooling:Engine
1
Equipment
1
Exterior Lighting
1
Component breakdown data
CategoryCount
Vehicle Speed Control4
Air Bags:Frontal1
Air Bags:Side/Window1
Electrical System1
Engine And Engine Cooling1
Engine And Engine Cooling:Engine1
Equipment1
Exterior Lighting1

Vehicle Speed Control: 4; Air Bags:Frontal: 1; Air Bags:Side/Window: 1; Electrical System: 1; Engine And Engine Cooling: 1; Engine And Engine Cooling:Engine: 1; Equipment: 1; Exterior Lighting: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
3
50,000 to 74,999
2
75,000 to 99,999
3
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9993
50,000 to 74,9992
75,000 to 99,9993
100,000 to 149,9992
150,000 and above1

Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (3). 4 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
1
2005
4
2006
1
2008
2
2010
5
2011
1
2012
1
2014
1
2016
1
2017
1
Complaints over time data
CategoryCount
20041
20054
20061
20082
20105
20111
20121
20141
20161
20171

2004: 1; 2005: 4; 2006: 1; 2008: 2; 2010: 5; 2011: 1; 2012: 1; 2014: 1; 2016: 1; 2017: 1

Pattern summary

Vehicle Speed Control leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10098804 · 2004-11-14 (November 14, 2004)

I WOULD LIKE TO COMPLAIN ABOUT THE NEW "BLUE" HID HEADLIGHTS ON SOME CARS. THE GLARE I EXPERIENCE FROM THIS IS TERRIBLE. IF ONE VEHICLE PASSES, THE LOSS OF SIGHT IS TOLERABLE, BUT IF 2 OR MORE HID EQUIPPED VEHICLES COME AT ME AT NIGHT, THE GLARE AND SUBSEQUENT LOSS OF VISION IS TOTALLY UNACCEPTABLE. *JB

Owner-reported narrative. Look up ODI 10098804 at NHTSA ↗

Owner report 10117822 · 2005-05-06 (May 6, 2005)

THE TIRE PRESSURE WARNING SYSTEM FAILED. THE CONSUMER EXPERIENCED A FLAT TIRE WHILE DRIVING. THE CAUSE HAS YET TO BE DETERMINED. *AK THERE WERE SEVEN INCIDENTS WHERE THE TPWS (TIRE PRESSURE WARNING SYSTEM) HAD EITHER PROVIDED A FALSE POSITIVE OR NOT INDICATED REAL TIRE PRESSURE LOW CONDITION THAT THE MILEAGE SINCE TPWS INITIALIZATION. THE CONSUMER REQUESTED TO BE INFORMED OF THE FOLLOWING: THE IDENTIFICATION OF THE FAILURE, REASON FOR THE FAILURE, WHAT CORRECTIVE ACTION WAS TAKEN AND TO BE WALKED THROUGH A TEST PROTOCOL THAT VALIDATES TH…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10117822 at NHTSA ↗

Owner report 10125625 · 2005-06-17 (June 17, 2005)

2004 LEXUS LS430 WITH 15,000 MILES LOST BRAKING TWICE. FORTUNATELY NO CRAASH. CAR AT DEALER FOR 3 DAYS. SAID TO BE DEFECTIVE MASTER BRAKE CYLINDER

Owner-reported narrative. 15,000 miles reported. Look up ODI 10125625 at NHTSA ↗

Owner report 10137716 · 2005-09-09 (September 9, 2005)

UNEXPLAINED RANDOM SURGES SPEED ON THE 2004 LEXUS LS 430.*MR THE CONSUMER NOTICED THAT THE VEHICLE RMPS' WERE HIGH WHEN THE VEHICLE WAS STARTED COLD (40 DEGREES) THEN ONCE THE VEHICLE WARM UP THE RPM'S DECREASED. WHEN STARTING THE VEHICLE DURING WARMER TEMPERATURE THE CONSUMER NOTICE THAT THE RPM'S SURGED FROM HIGH TO LOW. THE CONSUMER BROUGHT THIS TO THE ATTENTION OF THE DEALER AND MANUFACTURER. THE DEALER WAS UNABLE TO RECTIFY OR MODIFY THE PROBLEM AND THE MANUFACTURER INDICATED THAT THIS MAY BE A NORMAL CONDITION. *NM THE CONSUMER STAT…

Owner-reported narrative. Look up ODI 10137716 at NHTSA ↗

Owner report 10145358 · 2005-12-06 (December 6, 2005)

THE CONSUMER'S 2004 LEXUS LS 430 HESITATED INTERMITTENTLY WHILE ACCELERATING TO ENTER A HIGHWAY. *NM THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND ALL THEY SAID WAS THAT THE VEHICLE HAD TO LEARN THE CONSUMER'S DRIVING HABITS AND IT WOULD CORRECT ITSELF. THEY ALSO SAID THE WOULD BURN SOMETHING INTO THE COMPUTER BOARD. THE VEHICLE HESITATED AGAIN WHILE THE CONSUMER WAS MAKING A LEFT TURN FROM A VERY LOW SPEED. AFTER A FEW SECONDS THE VEHICLE FINALLY ACCELERATED BEFORE THE VEHICLE WAS HIT BY ONCOMING TRAFFIC. *NM

Owner-reported narrative. Look up ODI 10145358 at NHTSA ↗

Owner report 10177307 · 2006-12-29 (December 29, 2006)

I WAS TOLD BY LEXUS DEALER MY 2004 LS430, WITH 27,000 MILES NEEDS BRAKE PADS REPLCEMENT. HAVING DRIVEN SIMILAR CARS FOR 16 YEARS UNDER SAME DRIVING CONDITIONS, TO ME THIS REPRESENTS A PREMATURE FAILURE AND SHOULD BE REPORTED.

Owner-reported narrative. Look up ODI 10177307 at NHTSA ↗

Owner report 10229298 · 2008-05-30 (May 30, 2008)

I HAVE PURCHASED TWO SETS OF LEXUS CHROME LS 430 WHEELS FROM LEXUS AND IN FOUR YEARS BOTH SETS ROTTED FROM THE CENTER OUT. LEXUS WHAT'S ME TO BUY ANOTHER SET. I BELIEVE LEXUS HAS A PRODUCT VENDOR PROBLEM WITH THESE WHEELS. *TR

Owner-reported narrative. 17,859 miles reported. Look up ODI 10229298 at NHTSA ↗

Owner report 10233489 · 2008-07-08 (July 8, 2008)

MOTOR VEHICLE ACCIDENT ON 6/3/08. VEHICLE - 2004 LEXUS LS5430. VEHICLE WAS BROADSIDED ON DRIVERS SIDE. SIDE CURTAIN AIRBAG DID NOT DEPLOY. *TR

Owner-reported narrative. 46,954 miles reported. Look up ODI 10233489 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

04V295000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2004-06-25 (June 25, 2004)

ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING.

Consequence: THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP.

Remedy: DEALERS WILL REPLACE THE FUEL PUMP. OWNERS WILL BE NOTIFIED IN JULY, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗
04V317000 · Power Train:Automatic Transmission

Reported: 2004-07-01 (July 1, 2004)

ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM.

Consequence: THIS MAY CAUSE THE PARKING LOCK SYSTEM TO BE INOPERATIVE WHEN THE TRANSMISSION SHIFT LEVER IS PLACED IN THE PARK POSITION, THEREBY INCREASING THE RISK OF VEHICLE ROLL-AWAY, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE TRANSMISSION. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JULY 2004. OWNERS SHOULD CONTACT LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

18 unique complaints in this selection. Analysis snapshot: 2026-10-01.

77.8%Usable mileage14 / 18 records
100.0%Valid incident date18 / 18 records
100.0%Valid filing date18 / 18 records
100.0%Ordered incident and filing dates18 / 18 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2004
Vehicle Speed Control
422.2%
ODI 10145358

THE CONSUMER'S 2004 LEXUS LS 430 HESITATED INTERMITTENTLY WHILE ACCELERATING TO ENTER A HIGHWAY. *NM THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND ALL THEY SAID WAS THAT THE VEHICLE HAD TO LEARN THE CONSUMER'S DRIVING HABITS AND IT WOULD CORRECT ITSELF. THEY ALSO SAID THE WOULD BURN SOMETHING INTO THE COMPUTER BOARD. THE VEHICLE HESITATED AGAIN WHILE THE CONSUMER WAS MAKING A LEFT TURN FROM A VERY LOW SPEED. AFTER A FEW SECONDS THE VEHICLE FINALLY ACCELERATED BEFORE THE VEHICLE WAS HIT BY ONCOMING TRAFFIC. *NM

Look up ODI 10145358 at NHTSA ↗

Air Bags:Frontal
15.6%
ODI 10371139 · 110,000 mi

AIRBAG FAILURE. *TR

Look up ODI 10371139 at NHTSA ↗

Air Bags:Side/Window
15.6%
ODI 10233489 · 46,954 mi

MOTOR VEHICLE ACCIDENT ON 6/3/08. VEHICLE - 2004 LEXUS LS5430. VEHICLE WAS BROADSIDED ON DRIVERS SIDE. SIDE CURTAIN AIRBAG DID NOT DEPLOY. *TR

Look up ODI 10233489 at NHTSA ↗

Electrical System
15.6%
ODI 10389645 · 98,000 mi

USING RADAR CRUISE CONTROL UNDER CONDITIONS WHERE THE ROAD A HAS A SLIGHT REFLECTIVE PROPERTY (MIST OR SLIGHT RAIN ON GROUND) THE CRUISE BECOMES 'BLIND' TO TRAFFIC IN FRONT OF THE VEHICLE AND DOES NOT SLOW DOWN/STOP/OR WARN DRIVER OF PENDING CRASH. *TR

Look up ODI 10389645 at NHTSA ↗

Engine And Engine Cooling
15.6%
ODI 10357208 · 33,000 mi

OUR 2004 LEXUS LS430 HAS STALLED (OR DIED) 4 TIMES (WHILE DRIVING) IN SIX MONTHS, TAKEN TO LEXUS DEALER 3 TIMES, WHERE THEY COULD NOT DIAGNOSE THE PROBLEM. STALLS OCCUR AFTER DRIVING 30 TO 40 MINUTES, COULD NOT RESTART IMMEDIATELY ALTHOUGH STARTER CRANKED WELL. VEHICLE HAS LESS THAN 35,000 MILES. COULD USUALLY RESTART AFTER 20 TO 30 MINUTES. ADEQUATE LEVEL OF FUEL. BATTERY WAS REPLACED AND FUEL PUMP SHUT-OFF RELAY WAS REPLACED, BUT IT DID NOT SOLVE THE PROBLEM. CONTACTED LEXUS CUSTOMER SERVICE IN CALIFORNIA, BUT THEY SINCE IT IS OUT OF WA…

Look up ODI 10357208 at NHTSA ↗

Engine And Engine Cooling:Engine
15.6%
ODI 10137716

UNEXPLAINED RANDOM SURGES SPEED ON THE 2004 LEXUS LS 430.*MR THE CONSUMER NOTICED THAT THE VEHICLE RMPS' WERE HIGH WHEN THE VEHICLE WAS STARTED COLD (40 DEGREES) THEN ONCE THE VEHICLE WARM UP THE RPM'S DECREASED. WHEN STARTING THE VEHICLE DURING WARMER TEMPERATURE THE CONSUMER NOTICE THAT THE RPM'S SURGED FROM HIGH TO LOW. THE CONSUMER BROUGHT THIS TO THE ATTENTION OF THE DEALER AND MANUFACTURER. THE DEALER WAS UNABLE TO RECTIFY OR MODIFY THE PROBLEM AND THE MANUFACTURER INDICATED THAT THIS MAY BE A NORMAL CONDITION. *NM THE CONSUMER STAT…

Look up ODI 10137716 at NHTSA ↗

Equipment
15.6%
ODI 10229298 · 17,859 mi

I HAVE PURCHASED TWO SETS OF LEXUS CHROME LS 430 WHEELS FROM LEXUS AND IN FOUR YEARS BOTH SETS ROTTED FROM THE CENTER OUT. LEXUS WHAT'S ME TO BUY ANOTHER SET. I BELIEVE LEXUS HAS A PRODUCT VENDOR PROBLEM WITH THESE WHEELS. *TR

Look up ODI 10229298 at NHTSA ↗

Exterior Lighting
15.6%
ODI 10883551 · 96,000 mi

I HIT A LARGE DOG WHILE DRIVING ONE NIGHT AND BUSTED MY FRONT BUMPER ON THE PASSENGER SIDE PERTLY GOOD. HAD BUMPER, FOG LIGHTS REPLACED, CAR LOOKS DAM GOOD. SINCE I AM AN OLDER PERSON, RETIRED AND DRIVE MOSTLY DURING THE DAY, IT WAS A WHILE BEFORE I NOTICED MY BRIGHT LIGHTS SHINE DIRECTLY ON THE GROUND ABOUT 20 TO 30 FEET IN FRONT OF THE CAR . I HAVE HAD THE CHARLESTON SC LEXUS DEALER TRY TO ELIMINATE THE PROBLEM. THEY TOLD ME I WOULD HAVE TO REPLACE THE HEADLIGHT. I TOOK IT IN TO LEXUS OF MOBILE ON TWO OCCASION TO TRY AND CORRECT THE PROB…

Look up ODI 10883551 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Vehicle Speed ControlToo few reports for a range63,000 mi3 (sparse)
ODI 10313107 · 2,000 mi

I HAVE A 2004 LEXUS LS 430 THAT HAS A RANDOM PROBLEM THAT THE DEALERS TELL ME IS NORMAL. ON OCCASION WHEN I ROLL TO A STOP THE CAR LUNGES FORWARD ON ITS OWN FORCING ME TO APPLY EXTREME PRESSURE ON THE BRAKE TO STOP THE VEHICLE. IT ACCELERATES JUST FOR A SPLIT 2ND THEN STOPS. I HAVE LEARNED TO STOP APPROX. 20' BEHIND A VEHICLE JUST IN CASE THE CAR DECIDES IT WANTS TO LUNGE FORWARD. THIS HAS HAPPENED NO LESS THAN 6 TIMES SINCE WE PURCHASED THE VEHICLE NEW IN 10/2003. I HAVE EXPLAINED THE PROBLEM TO THE DEALER AT LEAST 4 TIMES AND THEY TELL …

Look up ODI 10313107 at NHTSA ↗

ODI 10329281 · 63,000 mi

TL*THE CONTACT OWNS A 2004 LEXUS LS430. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD CONTACT HER IN 6-8 WEEKS. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

Look up ODI 10329281 at NHTSA ↗

ODI 10959529 · 151,000 mi

WHEN PULLING INTO PARKING SPACE AT A LOW SPEED (2 MPH) CAR SUDDENLY ACCELERATED EVEN THOUGH ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. OPERATOR'S FOOT WAS ON BRAKE PEDAL THE ENTIRE TIME BUT CAR WOULD NOT STOP UNTIL IT HIT A PARKED VEHICLE. AT THE TIME THE CAR WAS BEING TURNED TO THE RIGHT COMING INTO THE PARKING SPACE. THERE WAS A HIGH CURB (~10 INCHES HIGH) AT THE FRONT OF THE PARKING SPACE AND A MEDIAN BUT THE CAR JUMPED OVER THIS AND STRUCK THE PARKED ON THE OTHER SIDE OF THE MEDIAN.

Look up ODI 10959529 at NHTSA ↗

Air Bags:FrontalToo few reports for a range110,000 mi1 (sparse)
ODI 10371139 · 110,000 mi

AIRBAG FAILURE. *TR

Look up ODI 10371139 at NHTSA ↗

Air Bags:Side/WindowToo few reports for a range46,954 mi1 (sparse)
ODI 10233489 · 46,954 mi

MOTOR VEHICLE ACCIDENT ON 6/3/08. VEHICLE - 2004 LEXUS LS5430. VEHICLE WAS BROADSIDED ON DRIVERS SIDE. SIDE CURTAIN AIRBAG DID NOT DEPLOY. *TR

Look up ODI 10233489 at NHTSA ↗

Electrical SystemToo few reports for a range98,000 mi1 (sparse)
ODI 10389645 · 98,000 mi

USING RADAR CRUISE CONTROL UNDER CONDITIONS WHERE THE ROAD A HAS A SLIGHT REFLECTIVE PROPERTY (MIST OR SLIGHT RAIN ON GROUND) THE CRUISE BECOMES 'BLIND' TO TRAFFIC IN FRONT OF THE VEHICLE AND DOES NOT SLOW DOWN/STOP/OR WARN DRIVER OF PENDING CRASH. *TR

Look up ODI 10389645 at NHTSA ↗

Engine And Engine CoolingToo few reports for a range33,000 mi1 (sparse)
ODI 10357208 · 33,000 mi

OUR 2004 LEXUS LS430 HAS STALLED (OR DIED) 4 TIMES (WHILE DRIVING) IN SIX MONTHS, TAKEN TO LEXUS DEALER 3 TIMES, WHERE THEY COULD NOT DIAGNOSE THE PROBLEM. STALLS OCCUR AFTER DRIVING 30 TO 40 MINUTES, COULD NOT RESTART IMMEDIATELY ALTHOUGH STARTER CRANKED WELL. VEHICLE HAS LESS THAN 35,000 MILES. COULD USUALLY RESTART AFTER 20 TO 30 MINUTES. ADEQUATE LEVEL OF FUEL. BATTERY WAS REPLACED AND FUEL PUMP SHUT-OFF RELAY WAS REPLACED, BUT IT DID NOT SOLVE THE PROBLEM. CONTACTED LEXUS CUSTOMER SERVICE IN CALIFORNIA, BUT THEY SINCE IT IS OUT OF WA…

Look up ODI 10357208 at NHTSA ↗

EquipmentToo few reports for a range17,859 mi1 (sparse)
ODI 10229298 · 17,859 mi

I HAVE PURCHASED TWO SETS OF LEXUS CHROME LS 430 WHEELS FROM LEXUS AND IN FOUR YEARS BOTH SETS ROTTED FROM THE CENTER OUT. LEXUS WHAT'S ME TO BUY ANOTHER SET. I BELIEVE LEXUS HAS A PRODUCT VENDOR PROBLEM WITH THESE WHEELS. *TR

Look up ODI 10229298 at NHTSA ↗

Exterior LightingToo few reports for a range96,000 mi1 (sparse)
ODI 10883551 · 96,000 mi

I HIT A LARGE DOG WHILE DRIVING ONE NIGHT AND BUSTED MY FRONT BUMPER ON THE PASSENGER SIDE PERTLY GOOD. HAD BUMPER, FOG LIGHTS REPLACED, CAR LOOKS DAM GOOD. SINCE I AM AN OLDER PERSON, RETIRED AND DRIVE MOSTLY DURING THE DAY, IT WAS A WHILE BEFORE I NOTICED MY BRIGHT LIGHTS SHINE DIRECTLY ON THE GROUND ABOUT 20 TO 30 FEET IN FRONT OF THE CAR . I HAVE HAD THE CHARLESTON SC LEXUS DEALER TRY TO ELIMINATE THE PROBLEM. THEY TOLD ME I WOULD HAVE TO REPLACE THE HEADLIGHT. I TOOK IT IN TO LEXUS OF MOBILE ON TWO OCCASION TO TRY AND CORRECT THE PROB…

Look up ODI 10883551 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2004: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2004256
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20041701

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVehicle Speed ControlAir Bags:FrontalAir Bags:Side/WindowElectrical SystemEngine And Engine CoolingEngine And Engine Cooling:EngineEquipmentExterior Lighting
Vehicle Speed Control—0000000
Air Bags:Frontal0—000000
Air Bags:Side/Window00—00000
Electrical System000—0000
Engine And Engine Cooling0000—000
Engine And Engine Cooling:Engine00000—00
Equipment000000—0
Exterior Lighting0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

2 mentions · 11.1% of complaints

Median mileage: 107,000 mi (2 usable records).

ODI 10329281 · 63,000 mi

TL*THE CONTACT OWNS A 2004 LEXUS LS430. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD CONTACT HER IN 6-8 WEEKS. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

Look up ODI 10329281 at NHTSA ↗

ODI 10959529 · 151,000 mi

WHEN PULLING INTO PARKING SPACE AT A LOW SPEED (2 MPH) CAR SUDDENLY ACCELERATED EVEN THOUGH ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. OPERATOR'S FOOT WAS ON BRAKE PEDAL THE ENTIRE TIME BUT CAR WOULD NOT STOP UNTIL IT HIT A PARKED VEHICLE. AT THE TIME THE CAR WAS BEING TURNED TO THE RIGHT COMING INTO THE PARKING SPACE. THERE WAS A HIGH CURB (~10 INCHES HIGH) AT THE FRONT OF THE PARKING SPACE AND A MEDIAN BUT THE CAR JUMPED OVER THIS AND STRUCK THE PARKED ON THE OTHER SIDE OF THE MEDIAN.

Look up ODI 10959529 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 5.6% of complaints

Median mileage: 33,000 mi (1 usable records).

ODI 10357208 · 33,000 mi

OUR 2004 LEXUS LS430 HAS STALLED (OR DIED) 4 TIMES (WHILE DRIVING) IN SIX MONTHS, TAKEN TO LEXUS DEALER 3 TIMES, WHERE THEY COULD NOT DIAGNOSE THE PROBLEM. STALLS OCCUR AFTER DRIVING 30 TO 40 MINUTES, COULD NOT RESTART IMMEDIATELY ALTHOUGH STARTER CRANKED WELL. VEHICLE HAS LESS THAN 35,000 MILES. COULD USUALLY RESTART AFTER 20 TO 30 MINUTES. ADEQUATE LEVEL OF FUEL. BATTERY WAS REPLACED AND FUEL PUMP SHUT-OFF RELAY WAS REPLACED, BUT IT DID NOT SOLVE THE PROBLEM. CONTACTED LEXUS CUSTOMER SERVICE IN CALIFORNIA, BUT THEY SINCE IT IS OUT OF WA…

Look up ODI 10357208 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b