U.S. public vehicle records

2023 Lexus LS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 2023 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Seats is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	1	100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Seats

Seats: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025

2025: 1

Pattern summary

Seats leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11695370 · 2025-10-24 (October 24, 2025)

Driver's seat is painful after 15 minutes. It is available for inspection. Causing shifting of position and pinching of nerves reduced feeling to foot. Problem has not been confirmed by dealer. Vehicle has been inspected by manufactures dealer. Problem first appeared 7/26/2025

Owner-reported narrative. Look up ODI 11695370 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V124000 · Back Over Prevention:Display Function

Reported: 2024-02-21 (February 21, 2024)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

NHTSA campaign record ↗

25V744000 · Back Over Prevention:Display Function

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1 unique complaints in this selection. Analysis snapshot: 2026-09-30.

0.0%Usable mileage0 / 1 records

100.0%Valid incident date1 / 1 records

100.0%Valid filing date1 / 1 records

100.0%Ordered incident and filing dates1 / 1 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2011	2012	2013	2014	2015	2016	2018	2019	2020	2021	2023	2024	2025
Service Brakes	666.7% ODI 11484362 ABS Brake Actuator Brake Booster Pump & Bracket Is the component that is malfunctioning and it is under inspection now. Car not stopping correctly that’s is actually dangerous for everyone if driven not safe to drive by the way. Yes this problem was discovered at the lexus service center where these accusations where obtained. I was told there is a beeping noise and the brakes are hard to press down and triangular lights is on abs light is on from what I remember. Look up ODI 11484362 at NHTSA ↗	120.0% ODI 10682682 · 32,500 mi RECENTLY TOOK MY 2012 LS460 INTO DEALER FOR BRAKING ISSUES. WHEN BRAKES APPLIED, CAR WOULD NOSE DIVE AS IT CAME TO A COMPLETE STOP. WHEN PRESSING BRAKE PEDAL IT MAKE A SQUEAKING NOISE. BRAKE PEDAL WAS ALWAYS SOFT, FELT LIKE NO BRAKE PADS LEFT BUT THEY ALL HAD RECENTLY BEEN CHECKED 3 MONTHS AGO AND HAD 10MM LEFT. WHEN BRAKING, YOU CAN FEEL VIBRATIONS IN THE PEDAL. LEXUS DEALER CONFIRMED FAULTY BRAKE ACTUATOR. *TR Look up ODI 10682682 at NHTSA ↗	480.0% ODI 11549492 I am detailing an alarming and persistent issue with unexpected brake activation on my 2013 Lexus LS 460. Over a span of time, the vehicle's brakes have been activated spontaneously on four different occasions, putting me and my passengers in potential danger. Incident Descriptions: 1. Location: I-69 southbound, near Huntington. - Scenario: Alone in the car. Noted a shiny truck about 2,000 ft ahead under a bridge with sun reflection. - Brakes activated hard for approx. 3-5 seconds. - Active cruise and lane-keep assist were on. 2. L… Look up ODI 11549492 at NHTSA ↗	133.3% ODI 11545035 Brake booster squeaks while in cool or cold weather Look up ODI 11545035 at NHTSA ↗	266.7% ODI 11704526 A known issue with the Brake Actuator failing. Lexus/Toyota will not fix. Family driven vehicle that Im afraid could result in accident Look up ODI 11704526 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	333.3% ODI 11175102 VEHICLE BLOWER MORTOR MAKE LOUD NOISE AND GO BAD . INSIDE INTERIOR NEAR DOOR WAYS BEGAIN TO PEAL . Look up ODI 11175102 at NHTSA ↗	120.0% ODI 11609606 See attached document for complaint Look up ODI 11609606 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11404592 I OWN THIS CAR IN CANADA ONTARIO SINCE NOVEMBER2018. CARFAX HISTORY REPORT SHOWS AN EXACT SPECIFICATION AND VIN ON A CAR REGISTERED IN BEE CAVE TEXAS. THE CAR IN THE USA STARTED SHOWING IN MARCH 2019. I CALLED USA POLICE AND THE OFFICER FOUND THE CAR CARRYING MY CANADIAN CAR VIN. THIS IS A STOLEN CAR HAD MY VIN PUT ON IT. NOBODY IS TAKING ACTION AS THIS USA CAR WAS NOT REPORTED STOLEN. THE OFFICER SAID THAT HE DID NOT CHECK THE OTHER PARTS IF THEY CARRY THE SAME VIN. I SPOKE TO USA LEXUS AND STEPHANIE SAID WE HAVE NOT TO MANY INFORMATION ABOUT … Look up ODI 11404592 at NHTSA ↗	321.4% ODI 11209751 THE COLLISION AVOIDANCE SYSTEM BLOWS FUSES AND STOPS WORKING, BUT THE LIGHT ON THE DASH CONTINUES TO INDICATE THAT EVERYTHING IS WORKING. IN OTHER WORDS, THERE IS NO WAY TO LEARN THAT THE COLLISION SYSTEM IS OFFLINE UNLESS YOU'RE WILLING TO SIMULATE A NEAR CERTAIN COLLISION (WHICH I DID WITH THE DEALER IN MY CAR AND HE FINALLY ACKNOWLEDGED THE PROBLEM), OR HAVING AN ACTUAL ACCIDENT. THIS IS CLEARLY A DESIGN FLAW. IF THE FUSE IS BLOWN, OBVIOUSLY THE SYSTEM SHOULD SHOW AN ERROR WHEN IT'S ENGAGED - NOT A GREEN INDICATOR. Look up ODI 11209751 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	120.0% ODI 11654618 I was driving and my sunroof exploded sounding like a gun shot. The sunroof shattered and was blown apart on all 4 sides. Glass fell in my face and all over me Look up ODI 11654618 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11638906 losing 2qts of oil every 2000 miles. manufacture say this is normal. I have low engine oil level warning light and have to put 2 quarts of oil in the engine Look up ODI 11638906 at NHTSA ↗	133.3% ODI 11693437 1. Component is a sealant on the valley plate that covers a coolant passage, discovered when cabin heat not providing heat. 2. Coolant valley leak can lead to severe engine damage and mechanical failure, potentially causing the vehicle to stop working and increasing the risk of accidents. 3. Open sources appear a coolant valley leak is common with Lexus LS & GX 460, LX 570, "F" series cars and LC 500 models, and is an expensive repair from being labor intensive. 4. The vehicle has been inspected by the Lexus dealership. Look up ODI 11693437 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11374291 WHEN DRIVING MY 2016 LS460 THAT ONLY HAS 48K MILES, GOING ON TO 2ND OR 3RD GEAR IT LAGS, I BELIEVE IT'S THE FUEL PUMP. IT CAN CAUSE A ACCIDENT.. Look up ODI 11374291 at NHTSA ↗	214.3% ODI 11696175 VIN: [XXX] Current Mileage: 70,440 Vehicle: 2018 Lexus LS500 In November 2021, I purchased this vehicle with approximately 19,000 miles. Routine maintenance was performed every 7,500 miles. At approximately 44,000 miles (in 2023), the vehicle experienced severe engine failure following warning lights for Parking Support Brake Malfunction, Secondary Collision Brake System Malfunction, Check Engine, Reduced Engine Power, and Traction Control Off. The vehicle lost power and stalled. The engine began emitting smoke and was replaced under manufac… Look up ODI 11696175 at NHTSA ↗	1100.0% ODI 11561359 · 19,000 mi The contact owns a 2019 Lexus LS500. The contact stated while driving approximately 45 MPH, the vehicle decelerated to 20 MPH and made a knocking sound. The contact was able to drive 15 MPH and pulled over off the roadway. There was no warning light illuminated. The vehicle was towed to the residence and then to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the engine was blown. The manufacturer was not made aware of the failure. The failure mileage was 19,000. Look up ODI 11561359 at NHTSA ↗	0Unavailable No examples available for this selection.	120.0% ODI 11740217 My vehicle has the V6 twin turbo engine that’s been recalled on other years and models and was diagnosed with an internal engine failure. The mechanic at the dealership couldn’t figure out the problem so an expert TAS Lexus specialist was called in and couldn’t figure out the problem either. They’ve had the car for 3 months and since they don’t know how to fix it they are telling me to just replace the engine with a used engine at a cost of $25,000. The vehicle is just out of warranty and Toyota/Lexus is refusing to cover any of the costs. Th… Look up ODI 11740217 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	111.1% ODI 11175102 VEHICLE BLOWER MORTOR MAKE LOUD NOISE AND GO BAD . INSIDE INTERIOR NEAR DOOR WAYS BEGAIN TO PEAL . Look up ODI 11175102 at NHTSA ↗	120.0% ODI 11661789 unknown Look up ODI 11661789 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11501277 Electronic Power Steering System Failure. Currently at Dealership for repair. Loss of steering while driving could have caused serious harm. Fortunately, the failure occurred at startup time in driveway at home. Dealer has confirmed the Electronic Power Steering System failure. Currently only Dealer has inspected failed component. I had a Maintenance Service Required alert prior to Steering Failure. Dealer performed 50K maintenance, replaced battery, alignment, and VA State inspection on 01/04/2023. After driving car back home, 12 miles… Look up ODI 11501277 at NHTSA ↗	321.4% ODI 11209751 THE COLLISION AVOIDANCE SYSTEM BLOWS FUSES AND STOPS WORKING, BUT THE LIGHT ON THE DASH CONTINUES TO INDICATE THAT EVERYTHING IS WORKING. IN OTHER WORDS, THERE IS NO WAY TO LEARN THAT THE COLLISION SYSTEM IS OFFLINE UNLESS YOU'RE WILLING TO SIMULATE A NEAR CERTAIN COLLISION (WHICH I DID WITH THE DEALER IN MY CAR AND HE FINALLY ACKNOWLEDGED THE PROBLEM), OR HAVING AN ACTUAL ACCIDENT. THIS IS CLEARLY A DESIGN FLAW. IF THE FUSE IS BLOWN, OBVIOUSLY THE SYSTEM SHOULD SHOW AN ERROR WHEN IT'S ENGAGED - NOT A GREEN INDICATOR. Look up ODI 11209751 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	00.0% No examples available for this selection.	240.0% ODI 11485175 Someone hit from front left head on but the airbags did not deploy. Car was damaged the extent that it maybe totalled. I am working with ALSTATE Insurance at this time. Look up ODI 11485175 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11513351 · 122,000 mi The contact owns a 2016 Lexus LS. The contact stated that while driving approximately 35 MPH, the vehicle crashed into the rear end of a commercial truck. During the crash, both the front driver-side and passenger-side air bags failed to deploy. The driver sustained a fractured lumbar vertebra and the front passenger sustained chest and upper torso injuries. The passenger was transported to the nearby hospital. A police report was taken at the scene. The vehicle was driven back to the home. The cause of the failure was not yet determined. The … Look up ODI 11513351 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11688763 My 2025 Lexus LS500, with only 500 miles, has two serious defects in the front passenger seat, creating a safety hazard. The massage function is non-functional, grayed out in the infotainment system, and the seat belt fails to tighten or retract, leaving significant slack when buckled. Issues appeared during normal city driving (dry conditions, <10 mph, no accidents or modifications). The seat belt, when pulled and buckled, remains loose with several inches of slack, failing to secure an occupant. This was tested 5+ times, stationary and moving… Look up ODI 11688763 at NHTSA ↗
Fuel/Propulsion System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11374291 WHEN DRIVING MY 2016 LS460 THAT ONLY HAS 48K MILES, GOING ON TO 2ND OR 3RD GEAR IT LAGS, I BELIEVE IT'S THE FUEL PUMP. IT CAN CAUSE A ACCIDENT.. Look up ODI 11374291 at NHTSA ↗	214.3% ODI 11366701 · 22,087 mi VEHICLE HESITATES WHILE DRIVING. RECALL ANNOUNCED TO US 1/20/2020. HAVE ATTEMPTED NUMEROUS TIMES TO HAVE DEALERSHIP DO THE FREE RECALL REPAIR. EVEN WHILE THERE FOR OIL CHANGES AND REGULAR SERVICES THROUGHOUT THIS YEAR. HAVE BEEN TOLD EACH TIME THEY NEED TO ORDER THE PART AND THEY WILL CALL ME. 10 MONTHS OF THIS NOW AND CAR IS UNSAFE- THEY KEEP STALLING ON DOING THE REPAIR THAT IS A SAFETY RISK FOR MYSELF AND FAMILY. WANT THIS DOCUMENTED IF SOMETHING HAPPENS TO US AND WE HAVE AN INJURY OR DEATH BECAUSE THE CAR HAS BEEN HESITATING AND THEY CONTIN… Look up ODI 11366701 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	1	25V744000	ODI 11695370 Driver's seat is painful after 15 minutes. It is available for inspection. Causing shifting of position and pinching of nerves reduced feeling to foot. Problem has not been confirmed by dealer. Vehicle has been inspected by manufactures dealer. Problem first appeared 7/26/2025 Look up ODI 11695370 at NHTSA ↗
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 0 complaints · 2023: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	0	0	0
2023	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	5	0	0
2023	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Seats
Seats	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.