Auto Recall Watch
U.S. public vehicle records

2015 Lexus NX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

26 owner complaints analyzed

1 distinct recall campaigns

51,000 mi median reported failure mileage

Scope: 2015 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 7 of 26 complaints (26.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior415.4%
Transmission and shifting311.5%
Engine operation311.5%
Electrical and battery issues27.7%
Fuel system concerns27.7%
Steering behavior13.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
7
Air Bags
4
Fuel/Propulsion System
4
Power Train
4
Engine
3
Service Brakes
3
Fuel System, Gasoline
2
Electrical System
1
Component breakdown data
CategoryCount
Unknown Or Other7
Air Bags4
Fuel/Propulsion System4
Power Train4
Engine3
Service Brakes3
Fuel System, Gasoline2
Electrical System1

Unknown Or Other: 7; Air Bags: 4; Fuel/Propulsion System: 4; Power Train: 4; Engine: 3; Service Brakes: 3; Fuel System, Gasoline: 2; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9992
150,000 and above1

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (3). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
2
2019
2
2020
5
2021
1
2022
3
2023
2
2024
3
2025
5
2026
3
Complaints over time data
CategoryCount
20182
20192
20205
20211
20223
20232
20243
20255
20263

2018: 2; 2019: 2; 2020: 5; 2021: 1; 2022: 3; 2023: 2; 2024: 3; 2025: 5; 2026: 3

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11113820 · 2018-07-26 (July 26, 2018)

AIRBAG SENSOR RECALL DON'T HAVE PART IN STOCK AT DEALERSHIP RECALL NO 18V-085

Owner-reported narrative. Look up ODI 11113820 at NHTSA ↗

Owner report 11153018 · 2018-11-21 (November 21, 2018)

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

Owner-reported narrative. 51,000 miles reported. Look up ODI 11153018 at NHTSA ↗

Owner report 11240569 · 2019-07-30 (July 30, 2019)

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

Owner-reported narrative. 51,000 miles reported. Look up ODI 11240569 at NHTSA ↗

Owner report 11265506 · 2019-10-01 (October 1, 2019)

WAS ENTERING HIGHWAY AND REACHED SPEEDS OF ABOUT 70MPH WHEN ALL OF A SUDDEN THE SUNROOF EXPLODED AND SHATTERED. I IMMEDIATELY CONTACTED LEXUS AS I KNEW NOTHING COULD POSSIBLY HIT MY CAR AT THOSE SPEEDS AND NOT COME FLYING THROUGH THE ROOF AND DAMAGE THE FRAME AND OTHER MOVING PARTS. THE ONLY THING THAT SAVED ME WAS THAT I HAD THE INTERIOR SLIDE HATCH HALFWAY CLOSED SO GLASS DIDN'T ENTER THE VEHICLE. I IMMEDIATELY SHUT IT AND DROVE TO THE DEALERSHIP. THE AGENT WHO LOOKED AT MY CAR REPORTED THAT THIS TYPE OF INCIDENT HAS HAPPENED IN THE PAST AND …

Owner-reported narrative. 62,000 miles reported. Look up ODI 11265506 at NHTSA ↗

Owner report 11297052 · 2020-01-04 (January 4, 2020)

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

Owner-reported narrative. 46,000 miles reported. Look up ODI 11297052 at NHTSA ↗

Owner report 11318237 · 2020-03-16 (March 16, 2020)

HELLO I HAVE BEEN TRYING TO GET INFORMATION IF MY VEHICLE IS PART OF A RECALL . I AM MILITARY OVERSEAS PLEASE ADVISE WHERE I CAN TAKE THE VEHICLE IN GERMANY OR PROVIDE ME WITH A LETTER THAT IS NOT ABLE TO FIX HERE SO WHEN I MOVE BACK IN A FEW MONTHS I CAN SHIP IT.

Owner-reported narrative. Look up ODI 11318237 at NHTSA ↗

Owner report 11318247 · 2020-03-16 (March 16, 2020)

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

Owner-reported narrative. Look up ODI 11318247 at NHTSA ↗

Owner report 11318494 · 2020-03-17 (March 17, 2020)

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEA…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11318494 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V085000 · Air Bags:Side/Window | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2018-01-31 (January 31, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.

Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

26 unique complaints in this selection. Analysis snapshot: 2026-09-30.

34.6%Usable mileage9 / 26 records
100.0%Valid incident date26 / 26 records
100.0%Valid filing date26 / 26 records
100.0%Ordered incident and filing dates26 / 26 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201520162017201820192020202120222023202420252026
Unknown Or Other
726.9%
ODI 11153018 · 51,000 mi

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

Look up ODI 11153018 at NHTSA ↗

211.8%
ODI 11267526 · 59,000 mi

WHILE DRIVING ON THE FREEWAY AT 72.5 MPH THE BRAKES LOCKED UP WITHOUT WARNING CAUSING THE VEHICLE TO SKID 60 TO 70 FEET, CRASH INTO A CONCRETE CENTER DIVIDER AND AIRBAGS WERE NOT DEPLOYED. MODERATE INJURIES. LEXUS DID AN INSPECTION 32 DAYS LATER AND THEY HAVE NO EXPLANATION. THE ACCIDENT OCCURRED APPROXIMATELY TWO MONTHS AGO ON AUGUST 9 , 2019. VEHICLE STILL SITS AT THE DEALERSHIP WHILE I MAKE PAYMENTS, PAY FOR A RENTAL CAR, AND ENSURE THE VEHICLE. LEXUS HAS NOT GIVEN ME ANY WRITTEN EXPLANATION AS PROMISED.

Look up ODI 11267526 at NHTSA ↗

218.2%
ODI 11494327

I stepped out of my car in our condo complex after parking. and turned off the engine only after i stepped out completely. vehicle starts rolling. I opened the door so wide, in panicked jumped back with right leg pressing on the break/ turning engine , shift gear to park, as i have no control over the door. As i am trying to hold on the steering wheel and doing all the actions mentioned above , the door swung hard with my leg on it while the car is in rolling motion. It did stop , almost hitting the parked pickup car. damaged the doo…

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16.3%
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

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310.0%
ODI 11428411

Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

Look up ODI 11428411 at NHTSA ↗

14.8%
ODI 11513867

While driving on highway 422 my sunroof on my 2020 Lexus 300 nx spontaneous shattered. Glass was everywhere in the car. It sounded like a gunshot. Neither myself or my daughter were hurt. Very scary especially not know what was going on. Thank goodness i was not going fast because of the rainy conditions that afternoon.

Look up ODI 11513867 at NHTSA ↗

211.8%
ODI 11609078

My sunroof exploded outward while I was driving on the highway. It sounded like a gunshot and sent glass flying everywhere. There was no prior damage to the sunroof which is why I fully believe the materials- glass and frame were defective which led to the explosion

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829.6%
ODI 11496648

A very serious issue with inadequate side mirror visibility: The brand new 2022 Lexus NX driver side mirror does not have a range of adjustment to safely accommodate shorter drivers. The primary driver of the vehicle is 5 feet 3 inches tall and when seat adjustments have been made, the driver side mirror does not articulate inward enough, preventing the driver from seeing the side of the vehicle nor an area near the side of vehicle. The lack of range creates a very SERIOUS LACK OF VISIBILITY OF SMALL CHILDREN, PEDESTRIANS, OR PETS that m…

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320.0%
ODI 11544858

Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat to begin driving. On opening the door, the car alarm went off. She exited the vehicle through the rear passenger door. She shut the door and as she as waking to the driver door, the vehicle locked itself with the keys, phone and our daughter inside …

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1022.2%
ODI 11546588

This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parking mode. Minutes later dash screen shows my driving-side door was opened. There was no shoulder to park at the time while I was driving on the highway, so i stopped on the right hand side of the highway, shifted to parking mode, open the door and clos…

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316.7%
ODI 11689486

The car 2025 Lexus NX350) hydroplanes on wet roads at normal highway speeds. Last week, my wife hydroplaned into an adjacent lane on I40 in Nashville and could have been injured or worse. The tires that were delivered on the car (Bridgestone Alenza) make it unsafe to drive in wet weather. The issue was reported to the local Lexus dealership and then elevated to Lexus corporate (case 250910001090) but was not satisfactorily resolved.

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240.0%
ODI 11758794

The sun roof suddenly shattered while driving at a high rate of speed on the freeway. A large chunk of glass broke upward and sprayed cars behind me. Shards of glass fell into the passenger area. The was a large bank and whoosh of air startling the driver.

Look up ODI 11758794 at NHTSA ↗

Fuel/Propulsion System
415.4%
ODI 11318247

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

Look up ODI 11318247 at NHTSA ↗

423.5%
ODI 11353574 · 125,000 mi

9/5/2016. VEHICLE BEGAN TO SLOW DOWN DESPITE PRESSING ACCELERATOR. RPMS WOULD NOT GO ABOVE 1200 RPM. MESSAGE DISPLAYED "REDUCED ENGINE POWER. VISIT YOUR DEALER" CONTINUED TO DRIVE A SLOW SPEED TO NEARBY DESTINATION. MORE MESSAGES APPEARED, TRACTION CONTROL DISABLED FOLLOWED BY 4WD SYSTEM MALFUNCTION, 2WD MODE. PARKED VEHICLE OVERNIGHT. 4WD SYSTEM MALFUNCTION MESSAGE WAS THE ONLY ONE REMAINING. ENGINE ACCELERATED NORMALLY. PULLED CODE AT NEARBY AUTO PARTS STORE P0087 "FUEL RAIL/SYSTEM PRESSURE TOO LOW". CLEARED CODE. PROBLEM 2 MORE TIMES ON 9/6/…

Look up ODI 11353574 at NHTSA ↗

19.1%
ODI 11431141

While driving my car, the vehicle would not let me drive pass 20 miles. My engine light came on and my tractor off came on. Almost causing an accident. Also, my car cut off while driving. I took it to Lexus service repair and they said it’s a fuel pump issue. I see a recall was list for my car but the year 2015. Mine is a 2017 and Lexus IS trying to make me pay for a service knowing that other cars had the same issues.

Look up ODI 11431141 at NHTSA ↗

743.8%
ODI 11596849

I was driving on 64 and at a sudden my 2018 NX 300 stopped accelerating and engine was stalled. I was lucky that the highway was not busy, so I was able to park it on the shoulder of HWY and later towed it to my home. The car was not drivable anymore as engine was keep shutting down with the warning and engine lights. The code on the screen was P0087 - Fuel Rail/System Pressure - Too Low. It seems that the fuel pump mall function. I research online and noticed, that others also reported the same issue related to Fuel pump failure on this model.…

Look up ODI 11596849 at NHTSA ↗

1136.7%
ODI 11324794 · 5,800 mi

ON SIX OCCASIONS IN THE LAST TWO WEEKS, WHEN ACCELERATING FROM A FULL STOP AT STOP LIGHTS ON CITY STREETS, WHEN I PRESS THE GAS PEDAL, THE CAR DOESN'T ACCELERATE. IT ROLLS VERY SLOWLY AT 3/4 MPH FOR ABOUT 10 SECONDS. I KEEP THE GAS PEDAL PRESSED AND EVENTUALLY THE CAR ACCELERATES. THIS DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR AND SOMETIMES IT HAPPENS TWICE IN A ROW AND SOMETIMES IT HAPPENS ONCE WHILE I AM OUT DRIVING. ON MAY 15, I TOOK IT TO THE LEXUS DEALERSHIP WHERE I PURCHASED IT AND WAS TOLD THEY CAN ONLY FIX IT IF THEY ARE ABLE TO DUPLIC…

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733.3%
ODI 11623169

Premature Injector failure at 33K miles, Lexus would not take responsibility

Look up ODI 11623169 at NHTSA ↗

211.8%
ODI 11730073

My vehicle has slowed while driving four times within the last 12 months. I have taken it to the Hendrick Lexus dealership in Charlotte as well as the Scott Clark Toyota dealership in Charlotte. I was told by the Lexus dealership they could not find anything wrong (this was back in July 2025). The Toyota dealership stated (March 2026) that there may be a problem with the fuel pump, but they were unable to confirm this issue and after getting the vehicle back the same thing happened while driving. This has been concerning. It is very dangerous f…

Look up ODI 11730073 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

24.4%
ODI 11566640

The latch to the fuel door does not unlatch/open. I could not access the fuel cap to refuel despite multiple attempts at unlatching. When i called Lexus support they advised me to pry the door open “using my fingernails” while someone else pressed the button to unlatch the fuel door. After multiple attempts I was able to open the fuel door. I was at risk of running out of fuel and be stranded on the highway. the dealer is in the process of ordering a replacement part. This is a brand new 2024 make/model and it is a serious fault that needs to b…

Look up ODI 11566640 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

Look up ODI 11718899 at NHTSA ↗

Electrical System
13.8%
ODI 11690136

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and conv…

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00.0%

No examples available for this selection.

218.2%
ODI 11533175

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

Look up ODI 11533175 at NHTSA ↗

16.3%
ODI 11498672

My cars engine has stopped three times on the highway in a six month span - almost causing accidents. My car has been seen twice by Lexus dealerships and there has yet to be an exact cause of this malfunction and no effort made by Lexus to remedy the situation.

Look up ODI 11498672 at NHTSA ↗

00.0%

No examples available for this selection.

14.8%
ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

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211.8%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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622.2%
ODI 11495096

On two occasions the car has locked us out. The auxiliary battery fails which does not allow the electric door locks to operate. It’s necessary to follow a manual procedure to unlock the driver door so the hood can be opened and the auxiliary battery can be charged and the car jump started. We purchased the car on July 30, 2022 and it has 2400 miles on the odometer. On each occasion the local Lexus dealer sent a technician to open the car and jump start the engine. Following the second occurrence we were instructed to bring the car to the deale…

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16.7%
ODI 11545880

Vehicle is built so that water from hand-washing/rinsing gets under the hood and into a computer causing electrical issues and causing the car to not start. The dealership put a foam/rubber trim around the hood to prevent water from getting in but this won't last forever and, when they tested the other cars of the same model on the lot, they confirmed it happened with those cars also. The manufacturer's statement was that the owner's manual says you are not supposed to hand wash it. This is ridiculous. The owner's manual says you can't pres…

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1737.8%
ODI 11553569

Driver door suddenly opened while driving.

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211.1%
ODI 11717886

Battery was DEAD after being parked for one week. Car was in residential garage (outdoor temp about 10 degrees. garage temp measured 46 degrees. Please Note: The SAME problem happened to my 2025 plug in RX and 2025 plug in NX. I doubt this is a coincidence and there are plenty of websites that indicate a significant problem.

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120.0%
ODI 11750769 · 500 mi

The contact owns a 2026 Lexus NX 350. The contact stated that the instrument panel was extremely dim. The vehicle was equipped with a toggle for brightness. The contact stated that with the toggle set to max brightness, the instrument panel failed to provide adequate illumination. The contact stated that the failure was a hazard while driving. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that the instrument panel was operating as designed. The vehicle was not repaired. The manufacturer wa…

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Engine
311.5%
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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529.4%
ODI 11316258 · 100,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS NX. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STARTED TO SHUDDER AND HESITATED. THE TEMPERATURE GAUGE DISPLAYED HIGHER ENGINE TEMPERATURES. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS CLEAR LAKE LOCATED AT (18160 GULF FREEWAY, HOUSTON, TX 77546, 281-8523-1400) WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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19.1%
ODI 11539646

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed…

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425.0%
ODI 11437202

HVAC Evaporator Drain Hose keeps getting clogged resulting in the overflow of water into the cabin driver side floor. When using the AC or Defroster this could be a quart of water or more which can result in mold/mildew on carpet and pad. Lexus wants $6000 to repair and replace (they will not repair with out replacing all of the carpet and pad). This is a known issue and Lexus have even issued a "fix" AT THE CONSUMER EXPENSE. https://static.nhtsa.gov/odi/tsbs/20...31864-9999.pdf If a recall were issued for the recommended part (ARINIX®Tip) t…

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13.3%
ODI 11646777

Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

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733.3%
ODI 11646690 · 72,283 mi

The contact owns a 2020 Lexus NX300. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Reduced Speed" was displayed, and the check engine warning light was illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was towed to the dealer, who determined that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,283.

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317.6%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

Look up ODI 11553141 at NHTSA ↗

00.0%

No examples available for this selection.

213.3%
ODI 11545880

Vehicle is built so that water from hand-washing/rinsing gets under the hood and into a computer causing electrical issues and causing the car to not start. The dealership put a foam/rubber trim around the hood to prevent water from getting in but this won't last forever and, when they tested the other cars of the same model on the lot, they confirmed it happened with those cars also. The manufacturer's statement was that the owner's manual says you are not supposed to hand wash it. This is ridiculous. The owner's manual says you can't pres…

Look up ODI 11545880 at NHTSA ↗

24.4%
ODI 11658364

The contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was pending being filed. The contact mentioned that w…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
311.5%
ODI 11513275

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

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423.5%
ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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218.2%
ODI 11498939

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance…

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212.5%
ODI 11463405 · 40,000 mi

The contact owns a 2018 Lexus NX. The contact stated while coasting into the home driveway at 5 MPH without foot-on acceleration, the vehicle automatically accelerated at high speed into the garage. The contact tried to use the brake pedal to stop; however, the brakes were inoperative. The contact had to shift the gear into the park for it to completely stop. The vehicle crashed into his garage and basketball hoop. The entire front of the vehicle was damaged. The RPM was still running high to 7500 after shifting to park in order to bring the ve…

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516.7%
ODI 11365596 · 15,000 mi

THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. …

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00.0%

No examples available for this selection.

211.8%
ODI 11594768

I am writing to express my deep disappointment with the service I have received regarding my 2021 Lexus NX 300, which I purchased pre-owned in October 2022 with approximately 8,000 miles. I trusted in Lexus's renowned reputation for luxury, dependability, and premium comfort. However, my experience with your service department has significantly diminished that trust. Since my initial report of a recurring issue with the braking system on [XXX], 2023, where I heard a cracking sound in the tire and brake area as if the brakes and wheels were abo…

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518.5%
ODI 11527971

A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

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16.7%
ODI 11575807

My concern is regarding the auto start-stop feature. It is a concern since the feature is tied to both the brakes and engine, and it could lead to other/bigger issues. When stepping on the brakes to come to a stop, sometimes the auto start-stop feature turns on. Upon releasing the brakes, there is a loud grinding noise. I brought it to the dealer twice for this issue. The first time a master technician got in the car with me, he drove it and he was able to reproduce the sound continuously, at least 10 times. I left my car with them for a …

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36.7%
ODI 11577161

I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking . This 2024 Lexus didn’t brake nor warn me in time . When I di…

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15.6%
ODI 11644860

Truck in front had hit brakes so I had tapped mine. Went back to cruise control to maintain distance. I hit the brakes at 0:00:15 when I realized the car was not slowing down. The brakes were palpitating and fighting me the car was not stopping. I could not go right as a car was to my right and if I went left the impact would have been on my daughter’s side and another car was coming on that side as well. Air bags did not deploy, my chest hit the steering wheel (chest impact injury soft tissue), car gave air bag deployment error. The other two…

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00.0%

No examples available for this selection.

Power Train
415.4%
ODI 11390566

VEHICLE STUTTERS WHEN ACCELERATING WHICH CAUSES SAFETY ISSUES. THIS HAPPENS WHEN TAKING OFF.

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317.6%
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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19.1%
ODI 11539646

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed…

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00.0%

No examples available for this selection.

26.7%
ODI 11434403

Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

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29.5%
ODI 11660901

I am writing to formally express my concern regarding ongoing issues with my vehicle following repairs performed at Crown Lexus in Ontario. In December 2024, I experienced rough idling, slow acceleration with vibration, fluctuating RPMs, and stalling. The check engine light turned on, and an error message instructed me to pull over and contact a local dealer due to engine/transmission trouble. I promptly brought the vehicle to Crown Lexus, where it was diagnosed with a faulty cylinder head requiring full replacement. The repairs were completed…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

213.3%
ODI 11640526

I drive an NX250 and recently took it to a conveyor-style car wash, where you position your front tire in a groove, shift into Neutral, and let the system move the car through. Upon exiting, I experienced an issue where I couldn’t shift directly from Neutral to Drive. Instead, I had to first shift into Park before I could engage Drive. This was especially concerning because I was worried that the car behind me might not have enough time to stop, potentially leading to a rear-end collision. Difficulty shifting from Neutral to Drive after a car w…

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48.9%
ODI 11663910

The contact owns a 2024 Lexus NX350. The contact stated while driving at an undisclosed speed and making a left turn into a fast-food restaurant, the vehicle made an abnormal popping sound. The contact stated while in the drive through and shifting from park(P) to drive(D), the vehicle failed to shift into the intended gear; however, the instrument panel and the gear shifter indicated that the vehicle was in drive(D). The message "Park" was displayed. A bystander advised the contact to shift to neutral(N). The contact shifted to neutral(N); how…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

15.9%
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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00.0%

No examples available for this selection.

16.3%
ODI 11438964

We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or …

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26.7%
ODI 11311848 · 7,400 mi

TL* THE CONTACT OWNS A 2019 LEXUS NX 300H. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT APPROXIMATELY 25 MPH, A TRUCK PASSED ON THE DRIVER'S SIDE OF THE VEHICLE AND THE DRIVER HEARD AN ABNORMAL SOUND WITH A WARNING MESSAGE WHICH STATED THAT THE DRIVER'S DOOR WAS AJAR. THE DRIVER PULLED OVER AND OPENED THEN CLOSED THE WINDOW. THE VEHICLE WAS TAKEN TO CLASSIC LEXUS LOCATED AT (2551 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) FOR A TEST DRIVE HOWEVER, NO FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMAT…

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14.8%
ODI 11449158

I was on a major interstate (I-495 in Va), driving at a speed of 60 to 65 miles per hour, when my driver side door suddenly opened. The dashboard alert came on that the door was open and the interior light came on. With my left hand, I held on to the door for my dear life, as I tried to pull over in a safe area to shut the door. Lexus has tested the car and could not replicate the issue of the door opening while driving at a high speed. I'm very concerned about my safety with this car. I do not feel safe at all. That's why I'm reporting this in…

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15.9%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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27.4%
ODI 11576981

Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached

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213.3%
ODI 11646293

The driver's side front wiper blade is not securely attached and lifts off the glass during the drying stage of automatic car washes. Once lifted, it stays in the upright position and must be manually lowered. To prevent this from happening, the wiper blade needs to be taped down. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the wiper and confirmed that the wiper spring is functioning as designed with no defects. The technician explained that the wiper can lift due to the strong wind force from t…

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613.3%
ODI 11553569

Driver door suddenly opened while driving.

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15.6%
ODI 11707357

With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. Perhaps it's …

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00.0%

No examples available for this selection.

Vehicle Speed Control
13.8%
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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15.9%
ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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00.0%

No examples available for this selection.

16.3%
ODI 11666186

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a…

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13.3%
ODI 11420523

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

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14.8%
ODI 11475792 · 6,500 mi

The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated. On another occasion, the steering wheel veered to the left and right. In addition, there was a sudden unintended acceleration. The brake pedal was depressed but the vehicle did not reduce in speed. The contact crashed into a side tree, columns, and a divider in order to stop the vehicle. All of the air bags did deploy as intended. There was smo…

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00.0%

No examples available for this selection.

13.7%
ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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213.3%
ODI 11580409 · 11,000 mi

The contact owns a 2023 Lexus NX450H. The contact stated while pulling into a parking space, the vehicle unintendedly accelerated. The contact stated that the vehicle was several inches away from crashing into another vehicle before the contact was able to bring the vehicle to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

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24.4%
ODI 11727751

Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer. My safety and the safety of others were put at serious ris…

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15.6%
ODI 11709250 · 9,710 mi

The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. The contact stated that the vehicle went over the parking barriers between the spots. The front of the vehicle and the driver's side fender were damaged, and there was property damage from the handicap post. The vehicle came to a stop after hitting the post…

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120.0%
ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range51,000 mi3 (sparse)
ODI 11153018 · 51,000 mi

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

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ODI 11240569 · 51,000 mi

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

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ODI 11342062 · 19,800 mi

THE UV PROTECTION ON THE NAVIGATION SCREEN IS COMING OFF LOOKS LIKE IT HAS BEEN SCRATCHED WHEN I ASKED LEXUS ABOUT THIS I WAS TOLD MY WARRANTY WAS UP AND THAT IT WOULD COST ME ABOUT 950.00 TO REPLACE IT. I SEARCHED THE PROBLEM ON LINE AND MANY PEOPLE HAVE COMPLAINED ABOUT THIS LEXUS IS A WHERE OF THE PROBLEM AND WON'T DO ANYTHING ABOUT IT WHEN IT HAPPENS. I WAS TOLD IF IT WOULD HAVE HAPPENED BEFORE MY WARRANTY RAN OUT IT WOULD BE COVERED. IT IS CLEARLY A DEFECT OF THE UV PROTECTION ON THE SCREEN .

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Air BagsToo few reports for a range46,000 mi1 (sparse)
ODI 11297052 · 46,000 mi

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

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Fuel/Propulsion SystemToo few reports for a range40,000 mi1 (sparse)
ODI 11318494 · 40,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEA…

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Fuel System, GasolineToo few reports for a range169,000 mi2 (sparse)
ODI 11641053 · 208,000 mi

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

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ODI 11749327 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The c…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11641053 · 208,000 mi

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-082None
ODI 11678276

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

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ODI 11681837

On June 3, 2024, a CARFAX Vehicle History Report for the 2015 Lexus NX 200T (VIN: [XXX] ) reflected an odometer reading of 37,783 miles as of August 14, 2021, and 26,148 miles as of May 9, 2023, when the vehicle was offered for sale . A subsequent CARFAX report dated August 19, 2025, altered the August 14, 2021 entry to show only 21,864 miles, while still listing 26,148 miles on May 9, 2023 . This change in recorded mileage demonstrates that the odometer history was manipulated to conceal a rollback and to make the May 2023 mileage appear consi…

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2025-092None
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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ODI 11690136

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and conv…

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2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11726712 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11749327 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The c…

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2026-081None
ODI 11757851

While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model of vehicle and I believe that I experienced this defect.

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 219 reports

2022: 19 complaints · 2023: 12 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261519
20235912
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222700
20231401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherAir BagsFuel/Propulsion SystemPower TrainEngineService BrakesFuel System, GasolineElectrical System
Unknown Or Other—0000
1
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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00
Air Bags0—000
1
ODI 11678276

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

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00
Fuel/Propulsion System00—00000
Power Train000—
2
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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000
Engine000
2
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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—000
Service Brakes
1
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

Look up ODI 11687397 at NHTSA ↗

1
ODI 11678276

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

Look up ODI 11678276 at NHTSA ↗

000—00
Fuel System, Gasoline000000—0
Electrical System0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 30.8% of complaints

Median mileage: 130,000 mi (4 usable records).

ODI 11240569 · 51,000 mi

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

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ODI 11513275

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

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ODI 11611724

Left work for work in the morning and as I turned off my street to get onto a main street, I drive a block and the Check Engine Light appears and message appears on my console State "AWD System Malfuction." See Dealership Service. Drove to the dealership to drop off my care, and after 3 days of inspecting my car, the service specialist messaged me with a service summary of a list of items that need to be repaired to have my car run safely again. The total service totaling over 10k, which included repair head cylinder, valve guides, gasket, valv…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

3 mentions · 11.5% of complaints

Median mileage: 208,000 mi (1 usable records).

ODI 11464421

P019023 high pressure fuel sensor signal stuck low. Engine stalls, lack of power, limp mode.

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ODI 11583000

Since I am just finding out how to file a complaint I figured I would. I still have this car with me. The incident happened about 2 years ago. I was driving down the highway going to Castle Rock Colorado. When all of a sudden my car is thrown into neutral and my rpms go to 6,000. I had no way to accelerate and the car wasn't in gear to help decelerate . Since I was going down the highway at a high rate of speed trucks and cars were all around me.. I immediately turned on my four ways and pulled the car over to the side of the highway. As there…

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ODI 11641053 · 208,000 mi

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 3.8% of complaints

Median mileage: 130,000 mi (1 usable records).

ODI 11726712 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b