2002 Lincoln CONTINENTAL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
33 owner complaints analyzed
0 distinct recall campaigns
60,500 mi median reported failure mileage
Scope: 2002 model year. Data updated: . 18 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Unknown Or Other is the most frequently named component, appearing in 5 of 33 complaints (15.2%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
6
18.2%
Transmission and shifting
3
9.1%
Engine operation
1
3.0%
Steering behavior
1
3.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Unknown Or Other
5
Vehicle Speed Control
4
Equipment:Appliance:Air Conditioner
3
Suspension
3
Engine And Engine Cooling:Engine:Gasoline
2
Seat Belts
2
Service Brakes, Hydraulic
2
Suspension:Front:Springs:Coil Springs
2
Component breakdown data
Category
Count
Unknown Or Other
5
Vehicle Speed Control
4
Equipment:Appliance:Air Conditioner
3
Suspension
3
Engine And Engine Cooling:Engine:Gasoline
2
Seat Belts
2
Service Brakes, Hydraulic
2
Suspension:Front:Springs:Coil Springs
2
Unknown Or Other: 5; Vehicle Speed Control: 4; Equipment:Appliance:Air Conditioner: 3; Suspension: 3; Engine And Engine Cooling:Engine:Gasoline: 2; Seat Belts: 2; Service Brakes, Hydraulic: 2; Suspension:Front:Springs:Coil Springs: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
3
25,000 to 49,999
4
50,000 to 74,999
4
75,000 to 99,999
3
100,000 to 149,999
4
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
3
25,000 to 49,999
4
50,000 to 74,999
4
75,000 to 99,999
3
100,000 to 149,999
4
150,000 and above
0
Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (4). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Unknown Or Other leads the component reports. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER AS HE WAS GOING DOWN A HILL HE NOTICED THE VEHICLE WAS TRAVELING AT 80 MPH. THE DEALER INFORMED CONSUMER THAT WAS THE WAY THE CRUISE CONTROL WORKED.*JB PH
THE CRUISE CONTROL DID NOT CONTROL THE MAXIMUM SPEED WHEN GOING DOWN HILL. THE CRUISE CONTROL WAS SET AT 65 BUT THE VEHICLE WAS TRAVELING 80 MPH. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE WAS DESIGNED THIS WAY. *AK *NLM
2002 LINCOLN CONTINENTAL. FRONT AIR DAM MADE OF BRITTLE PLASTIC AND BREAKS IF IT TOUCHES ANYTHING. THIS VEHICLE HAS 8500 MILES AND TWO AIR DAMS HAVE BROKEN. LINCOLN/MERC DEALER REPLACED ONE BUT REFUSES TO REPLACE ANOTHER. CUSTOMER SERVICE SAYS THE DAMAGE IS DUE TO "DRIVER CARELESSNESS" AND REFUSES TO REPLACE. THIS ITEM IS EXTREMELY FRAGILE AND HAS NO "GIVE". THE DEALER AT FIRST STATED THAT "THIS IS A KNOWN PROBLEM" WITH THE CONTINENTAL BUT NOW STATES IT IS THE "CUSTOMERS FAULT". THE DEALER ALSO STATES THAT DAMAGE TO THE ENGINE COULD OCCU…
DURING BRIGHT DAY LIGHT HOURS SPEEDOMETER NEEDLE IS ALMOST IMPOSSIBLE TO SEE DUE TO THE COLOR OF THE NEEDLE AND THE DIAL'S BACKGROUND. THE NEEDLE IS DULL RED, AND THE BACKGROUND IS BLACK. THE BRIGHTNESS OF THE SUN MAKES THE NEEDLE FADE AWAY. THE PANEL AND NEEDLES FUNCTION PROPERLY ON DAYS IT'S NOT SO BRIGHT. THE CONSUMER HAD THE DEALER PAINT THE DIAL NEEDLE WHITE BUT THAT DID NOT FIX THE PROBLEM DUE TO THE TINTED PLASTIC COVER. THE MANUFACTURER WAS NOTIFIED. *AK *NLM
THE NHTSA WEB SITE WON'T LET ME LOOK UP MY CAR (HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/). MY CAR IS A 2002 LINCOLN CONTINENTAL. WITHIN THE 2002 LINCOLN, THE ONLY MODEL ON WHICH THE SYSTEM PERMITS INQUIRIES IS THE TOWN CAR. WHAT ABOUT THE 2002 CONTINENTAL? WHAT ABOUT THE 2002 LS? REGARDS, CHUCK KIRKPATRICK. *JB
ENGINE COMPARTMENT EMITS LOUD NOISE AND 'STEAM' WHEN IN SLOW TRAFFIC OR WHEN IDLING. TROUBLE TRACED TO FAULTY AIR CONDITIONING COMPRESSOR WHICH HAS BEEN REPLACED TWICE. THIS WAS THE THIRD OCCURANCE IN 1 MONTH. THIS TIME THE ENGINE OVERHEATED AND LEFT US STUCK IN TRAFFIC.*AK
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Explore the data
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
33 unique complaints in this selection. Analysis snapshot: 2026-09-30.
54.5%Usable mileage18 / 33 records
84.8%Valid incident date28 / 33 records
100.0%Valid filing date33 / 33 records
84.8%Ordered incident and filing dates28 / 33 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2017
2018
2019
2020
Engine And Engine Cooling:Engine
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
Engine And Engine Cooling:Engine:Gasoline
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
Power Train:Automatic Transmission
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
Vehicle Speed Control
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
Unknown Or Other
1621.3%ODI 11129985 · 125 mi
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHICLE WAS STATIONARY. BEGAN 12/11/2018 UNTIL PRESENT. *TR
I am not aware of an accident involving this defect. I am reporting a safety concern that occurred to me after I bought the car. All door controls(inside and out) are electronic. Doors are electronically opened by pressing a button. In the event of a crash that disables the electric system, occupants would be trapped in a locked car with no way to open the door. For this apparent reason, the driver's side door has a very small mechanical lever low on the driver's side door panel that will open the door in case of electrical failure. Howev…
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Unknown Or Other
Too few reports for a range
8,000 mi
1 (sparse)
ODI 10023597 · 8,000 mi
2002 LINCOLN CONTINENTAL. FRONT AIR DAM MADE OF BRITTLE PLASTIC AND BREAKS IF IT TOUCHES ANYTHING. THIS VEHICLE HAS 8500 MILES AND TWO AIR DAMS HAVE BROKEN. LINCOLN/MERC DEALER REPLACED ONE BUT REFUSES TO REPLACE ANOTHER. CUSTOMER SERVICE SAYS THE DAMAGE IS DUE TO "DRIVER CARELESSNESS" AND REFUSES TO REPLACE. THIS ITEM IS EXTREMELY FRAGILE AND HAS NO "GIVE". THE DEALER AT FIRST STATED THAT "THIS IS A KNOWN PROBLEM" WITH THE CONTINENTAL BUT NOW STATES IT IS THE "CUSTOMERS FAULT". THE DEALER ALSO STATES THAT DAMAGE TO THE ENGINE COULD OCCU…
DURING BRIGHT DAY LIGHT HOURS SPEEDOMETER NEEDLE IS ALMOST IMPOSSIBLE TO SEE DUE TO THE COLOR OF THE NEEDLE AND THE DIAL'S BACKGROUND. THE NEEDLE IS DULL RED, AND THE BACKGROUND IS BLACK. THE BRIGHTNESS OF THE SUN MAKES THE NEEDLE FADE AWAY. THE PANEL AND NEEDLES FUNCTION PROPERLY ON DAYS IT'S NOT SO BRIGHT. THE CONSUMER HAD THE DEALER PAINT THE DIAL NEEDLE WHITE BUT THAT DID NOT FIX THE PROBLEM DUE TO THE TINTED PLASTIC COVER. THE MANUFACTURER WAS NOTIFIED. *AK *NLM
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL ABRUPTLY TRAVELED TO THE FLOORBOARD UPON ENGAGING AND REMAINED IN A STUCK POSITION. THERE WERE NUMEROUS ATTEMPTS TO RELEASE THE ACCELERATOR PEDAL WHICH FAILED. THE VEHICLE WOULD NOT STOP WHEN PRESSURE WAS APPLIED TO THE BRAKES. ONCE THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, THE SPEED BEGAN TO REDUCE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO RELEASE THE STUCK …
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT ATTEMPTED TO DECELERATE HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN CRASHED INTO A WALL AND SUSTAINED INJURIES TO HER KNEE AND BACK. THERE WAS A POLICE REPORT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT DESTROYED BUT THE AIR BAG WARNING LIGHT ILLUMINAT…
DRIVER'S SIDE FRONT COIL SPRING BROKE, AND PUNCTURED THE FRONT TIRE. I WAS JUST BEGINNING TO BACK OUT OF MY DRIVE-WAY. I HAD TO HAVE THE CAR TOWED TO THE SHOP. HAD BOTH FRONT SPRINGS AND THE TIRE REPLACED. LUCKILY IT DID NOT HAPPEN WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. *TR
AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD TO PURCHASE A NEW COIL FOR $530.45 WHICH SEEMS EXCESSIVE. THIS ENDED UP BEING A $733.00 REPAIR. *TR
ENGINE COMPARTMENT EMITS LOUD NOISE AND 'STEAM' WHEN IN SLOW TRAFFIC OR WHEN IDLING. TROUBLE TRACED TO FAULTY AIR CONDITIONING COMPRESSOR WHICH HAS BEEN REPLACED TWICE. THIS WAS THE THIRD OCCURANCE IN 1 MONTH. THIS TIME THE ENGINE OVERHEATED AND LEFT US STUCK IN TRAFFIC.*AK
THE CENTER SEAT BELT IS LOCKED AGAINST THE SEAT AND CANNOT BE UTILIZED. THE CLIMATE CONTROL STICKS AND CANNOT BE SET TO DIFFERENT TEMPERATURES. THE TRANSMISSION SURGES IN, IT SEEMS IN SECOND AND THIRD GEAR. I SAW THESE PROBLEMS ON THE WEB SITE AS RECALLS FOR THE 2000 TO 2001 YEAR MODELS OF THIS AUTO. WELL THE ONE I HAVE IS 2002 BUT WAS MANUFACTURED IN 2001. *TR
MY VEHICLE IS A LINCOLN LS. LEASED NEW IN APRIL 2002 WITH 6ML. ON IT. HAS BEEN IN FOR NUMEROUS REPAIRS, THE CAR HAS BEEN GUTTED AND PUT BACK TOGETHER. DEALERSHIP CLAIMS THAT THE AIRBAG MODULE WAS REPLACED. IT TOOK APPROX. 7 MONTHS TO GET FORD TO BUY BACK THE CAR. THEY WERE UNDOUBTEDLY AWARE THEY COULD COUNT ON MY CAVING AFTER MAKING PREMIUM PAYMENTS AND INSURANCE FOR ALMOST A YEAR ON A CAR THAT WAS NOT FIT TO DRIVE. AS SOON AS I HIRED AN ATTORNEY THEY DUG THEIR HEELS IN FARTHER. I SETTLED JUST TO GET THE LEMON OUT OF MY DRIVEWAY, AND TO F…
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRINGS FRACTURED AND PUNCTURED THE FRONT PASSENGER TIRE. THE VEHICLE WAS TOWED TO THE DEALER WERE THEY CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000. UPDATED 04/07/11*LJ
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2019: 4 complaints · 2020: 5 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2019
0
2
4
2020
2
3
5
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2019
32
0
0
2020
7
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
PIECES OF VEHICLE'S ROTORS WERE FOUND ON THE GARAGE FLOOR.*MR THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. THE ROTORS WERE REPLACED. WHEN THE CONSUMER BACKED OUT OF HIS DRIVEWAY HE NOTICED CARBON LIKE PIECES ON THE GARAGE FLOOR THAT APPARENTLY CAME OFF THE ROTORS OR PADS. WHILE ON VACATION THE A/C FAILED. *NM
PIECES OF VEHICLE'S ROTORS WERE FOUND ON THE GARAGE FLOOR.*MR THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. THE ROTORS WERE REPLACED. WHEN THE CONSUMER BACKED OUT OF HIS DRIVEWAY HE NOTICED CARBON LIKE PIECES ON THE GARAGE FLOOR THAT APPARENTLY CAME OFF THE ROTORS OR PADS. WHILE ON VACATION THE A/C FAILED. *NM
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Stalling or loss of power
1 mentions · 3.0% of complaints
Median mileage: 4,800 mi (1 usable records).
ODI 10087345 · 4,800 mi
VEHICLE STALLED AND CUT OFF WHILE VEHICLE WAS BEING DRIVEN. VEHICLE WAS TAKEN TO DEALER ON THREE OCCASIONS, AND THE AIR FUEL MODULE WAS REPLACED. THE VEHICLE CONTINUED TO STALL AND CUT OFF.*AK
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Warning lights and dashboard alerts
1 mentions · 3.0% of complaints
Median mileage: 110,000 mi (1 usable records).
ODI 10478507 · 110,000 mi
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT ATTEMPTED TO DECELERATE HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN CRASHED INTO A WALL AND SUSTAINED INJURIES TO HER KNEE AND BACK. THERE WAS A POLICE REPORT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT DESTROYED BUT THE AIR BAG WARNING LIGHT ILLUMINAT…