1999 Mack CH: complaints, problems and recalls

Reported: 2000-10-04 (October 4, 2000)

VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.

Consequence: THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.

Remedy: REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.

Reported: 2000-09-13 (September 13, 2000)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS BUILT WITH BENDIX AIR ABS WITH AN EC-17 1030R ELECTRONIC CONTROL UNIT (ECU), THERE HAVE BEEN REPORTS OF UNWANTED ABS ACTIVATION AT LOW SPEEDS CAUSED BY 1) CHAFED ABS WHEEL SPEED SENSOR WIRES ON ROTATING PARTS OR 2) A DAMAGED COMPONENT AT THE WHEEL END THAT GENERATES A CERTAIN TYPE OF ERRATIC SENSOR SIGNAL.

Consequence: THIS CONDITION COULD CAUSE THE ABS ECU TO EXHAUST THE AIR AT THE AIR BRAKE MODULATORS FOR ONE OR MORE OF THE WHEELS. THIS COULD RESULT IN EXTENDED BRAKING DISTANCES AND A POSSIBLE CRASH.

Remedy: DEALERS WILL REPLACE THE ABS ECU.

Reported: 2000-10-04 (October 4, 2000)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS.

Reported: 2001-03-14 (March 14, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.

Consequence: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.

Remedy: DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.

Reported: 2002-08-15 (August 15, 2002)

ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.

Consequence: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

Reported: 2003-06-03 (June 3, 2003)

ON CERTAIN HEAVYTRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON OACTOBER 14, 2003. CUSTOMERS WILL BE INFORMED OF PARTS AVAILABILITY BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

Reported: 2004-04-07 (April 7, 2004)

ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.

Consequence: THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.

Remedy: DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.