2017 Mack PINNACLE (CXU): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V714000 · Tires:Tread/Belt
Reported: 2016-10-06 (October 6, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.
Consequence: Partial tread separation can increase the risk of a crash.
Remedy: Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016. Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer service at 1-800-592-3267. Mack's number for this recall is SC0405.
NHTSA campaign record ↗16V929000 · Suspension:Front:Hub
Reported: 2016-12-23 (December 23, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10839430 · 265,000 miWE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPED A CORROSION SPOT FROM THE WINTER WEATHER AND SHORTED OUT THE LIGHT AND CAUSED THE FUSE TO BLOW. THE BRAKE LIGHTS ARE WHAT TELLS THE CLUTCH TO DISEN… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10898987 · 1,000 miMACK/VOLVO MP8/D-13 INJECTORS: MACK TRUCKS EQUIPPED WITH THE MP8 ENGINES HAVE A KNOWN INJECTOR ISSUE THAT CAUSES THE TRUCK TO 1) MIS-FIRE AT ROAD SPEED CREATING A LOSS OF POWER. 2) INJECTOR FAILURE CAUSES EXCESSIVE SOOT CAUSING ON-ROAD FAILURES.3) THE TRUCK MAY NOT BE RESTARTED OR ABLE TO BE MOVED DUE TO EXCESSIVE CRANKING DUE TO INJECTOR FAILURE. 4) TRUCKS NEED TO BE TOWED TO A REPAIR FACILITY WHEN BREAKDOWN OCCURS. WE OWN MULTIPLE UNITS. THIS INJECTOR FAILURE ISSUE HAS BEEN DOCUMENTED ON MAJORITY OF TRUCKS. DOCUMENTS ARE AVAILABLE. PLEASE HAV… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10898987 · 1,000 miMACK/VOLVO MP8/D-13 INJECTORS: MACK TRUCKS EQUIPPED WITH THE MP8 ENGINES HAVE A KNOWN INJECTOR ISSUE THAT CAUSES THE TRUCK TO 1) MIS-FIRE AT ROAD SPEED CREATING A LOSS OF POWER. 2) INJECTOR FAILURE CAUSES EXCESSIVE SOOT CAUSING ON-ROAD FAILURES.3) THE TRUCK MAY NOT BE RESTARTED OR ABLE TO BE MOVED DUE TO EXCESSIVE CRANKING DUE TO INJECTOR FAILURE. 4) TRUCKS NEED TO BE TOWED TO A REPAIR FACILITY WHEN BREAKDOWN OCCURS. WE OWN MULTIPLE UNITS. THIS INJECTOR FAILURE ISSUE HAS BEEN DOCUMENTED ON MAJORITY OF TRUCKS. DOCUMENTS ARE AVAILABLE. PLEASE HAV… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Power Train | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10839430 · 265,000 miWE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPED A CORROSION SPOT FROM THE WINTER WEATHER AND SHORTED OUT THE LIGHT AND CAUSED THE FUSE TO BLOW. THE BRAKE LIGHTS ARE WHAT TELLS THE CLUTCH TO DISEN… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10839430 · 265,000 miWE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPED A CORROSION SPOT FROM THE WINTER WEATHER AND SHORTED OUT THE LIGHT AND CAUSED THE FUSE TO BLOW. THE BRAKE LIGHTS ARE WHAT TELLS THE CLUTCH TO DISEN… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2022: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.