| Engine | 00.0%No examples available for this selection. | 4221.6%ODI 10487545 · 20,414 miWHILE DRIVING VEHICLE ON FRWY, STARTED LOSING POWER FAST. AS IF THE ENGINE TURNED OFF. AT LIGHT, TRACTION LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE LIGHT CAME ON. PULLED TO SIDE OF FRWY TURNED CAR OFF, SAT THERE IN DISBELIEF. I THEN TURNED THE VEHICLE BACK ON - ONLY CHECK ENGINE LIGHT STAYED ON. HAD POWER AS IF NOTHING HAD HAPPEN DIAG FOUND CODE P1738, P0847. GALPIN MAZDA CALLED TECH LINE AND THEY WERE TOLD TO PERFORM A REFLASH TO THE PCM. THIS HAPPEN AGAIN ABOUT 2 MONTHS LATER. BUT THIS TIME ALL WARNING LIGHTS TURNED OFF AFTER RESTART… Look up ODI 10487545 at NHTSA ↗ | 3910.3%ODI 10586865 · 500 miLAST YEAR JUST AFTER A MONTH OF OWNERSHIP I WAS STOPPED AT TRAFFIC LIGHT. THE ENGINE BEGAN TO RACE AND THEN SLAMMED SO HARD THE BRAKES SQUEALED. IT FELT LIKE I HAD BEEN REAR ENDED. I PUT THE VEHICLE INTO PARK, SHUT IT OFF AND GOT OUT TO INSPECT MY VEHICLE. THE PERSON BEHIND ME WAS NOT CLOSE ENOUGH TO COME IN CONTACT WITH MY VEHICLE AND THERE WAS NO DAMAGE. MY PASSENGERS AND MYSELF WERE SHOCKED BY THE FORCE. I ASSOCIATED THIS EVENT WITH THE VEHICLE BEING BRAND NEW AND MAYBE SOMETHING JUST GOT STUCK. THE SUV AT THIS TIME HAS LESS THAN 500… Look up ODI 10586865 at NHTSA ↗ | 1410.5%ODI 10694171 · 675 miACCELERATING ONTO THE FREEWAY, THE ENGINE LOST POWER AND THE CHECK ENGINE AS WELL AS SEVERAL DASH WARNING LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL, AND WOULD ONLY GO 45-50MPH. I TOOK IT TO THE DEALER AND AFTER READING OUT THE DATA ON THE ENGINE COMPUTER, I WAS TOLD THE PROBLEM WAS MOST LIKELY "BAD" GAS. I WAS DIRECTED TO JUST BURN THROUGH THE GAS IN THE TANK. WHEN THE CAR WAS RETURNED TO ME FROM THE GARAGE IT WAS RUNNING FINE AND I WAS NOT TOLD ANYTHING HAD BEEN DONE TO CORRECT THE PROBLEM. I AM STILL USING THE… Look up ODI 10694171 at NHTSA ↗ | 397.6%ODI 10865536 · 900 miWHEN REVERSING OUT OF DRIVEWAY, GOING FROM REVERSE TO DRIVE, THE CAR AGGRESSIVELY GOES FORWARD. A JERKING FORWARD MOTION THAT CAUSES THE TIRES MAKE A BRIEF SKID SOUND. THIS HAS HAPPENED MULTIPLE TIMES. Look up ODI 10865536 at NHTSA ↗ | 1510.1%ODI 11388675 · 40,000 miWITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE I HAVE FACED WITH MY 2017 MAZDA YET THERE IS NO RECALL AS OF NOW ON MY 2017. Look up ODI 11388675 at NHTSA ↗ | 17850.9%ODI 11085069 · 1,200 miENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART. Look up ODI 11085069 at NHTSA ↗ | 13148.5%ODI 11307591 · 845 miI WAS DRIVING ON THE FREEWAY ABOUT 65 MILES PER HOUR AND THE THE CAR STARTED TO RUN ROUGH AND THE DASH LIGHTS WENT OUT. IT FELT LIKE IT WANTED TO STALL SO I KEPT MY FOOT ON THE GAS AND BRAKE AND EXITED THE FREEWAY AND DROVE THE SIDE STREETS HOME. THE PROBLEM DID NOT HAPPEN AGAIN SO FAR. Look up ODI 11307591 at NHTSA ↗ | 1715.9%ODI 11397924 · 9,000 miMASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS! Look up ODI 11397924 at NHTSA ↗ | 8054.4%ODI 11417525On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service depa… Look up ODI 11417525 at NHTSA ↗ | 1320.6%ODI 11498637 · 3,314 miThe contact owns a 2022 Mazda CX-5. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that moments after the vehicle stalled, the vehicle independently accelerated. There were no warning lights illuminated. The contact stated that there was an abnormal fuel and burning odor inside the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. … Look up ODI 11498637 at NHTSA ↗ | 1015.9%ODI 11530806When applying the brakes car surges forward. If put in neutral engine races. Very difficult to bring to a stop with reduced braking. Multiple occurrences. Dealer states vehicle is operating within design perimeters. Look up ODI 11530806 at NHTSA ↗ | 715.9%ODI 11658705Straight to the point, I backed the vehicle up, pushed the brake peddle in and shifted into park. The engine begun to increase in RPMs and I could hear the engine load increase, maybe about 2,000 to 5,000 rpms higher than idle or first start building vacuum idle, as if I was pushing on the accelerator. I literally looked down at the peddles, as I was just doing a quick spot change in my driveway, the accelerator did not appear to be stuck or in contact with the aftermarket winter weather plastic floor mat. I decompressed the brake peddle again … Look up ODI 11658705 at NHTSA ↗ | 622.2%ODI 11669814Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say every… Look up ODI 11669814 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 00.0%No examples available for this selection. | 5829.9%ODI 10488066 · 6,996 miTHIS EVENING I WAS RUNNING 2 ERRANDS LESS THAN 3 MILES FROM HOUSE. AS I DROVE FROM THE FIRST ERRAND AND ARRIVED AT THE SECOND, THE MALFUNCTION INDICATORS ILLUMINATED: HTTP://1.BP.BLOGSPOT.COM/-0A4BJZANA9E/UMF10EMOZJI/AAAAAAAAAHK/AKLXHAHWFSW/S1600/2012-12-11_CX-5.JPG I PARKED AT MY SECOND ERRAND, TURNED THE CAR OFF, AND DECIDED TO LET IT SIT. WHEN I CAME BACK AND STARTED IT, ONLY THE CHECK ENGINE LIGHT WAS ON. WITH THE VEHICLE FULL OF PURCHASES, TEMPERATURE NEAR 30 DEGREES, I OPTED TO TRY AND MAKE IT THE 2.3 MILES HOME. I GOT 2 TRAFFIC LIG… Look up ODI 10488066 at NHTSA ↗ | 12834.0%ODI 10556573 · 6,300 miLOSS OF POWER STEERING AT SAME TIME ALL DASH ICONS LIT UP. CAR THEN MOMENTARILY SHUT OFF DOING 75MPH; LOST HEADLIGHTS (DURING NIGHT). THIS CONTINUED NUMEROUS TIMES. HEADLIGHTS STARTED FLASHING ON/OFF AND RIGHT TURN SIGNAL CAUSED CAR TO SHUT OFF. TOWED TO DEALER NEXT DAY AND ALMOST A WEEK AND THEY AND MAZDA ENGINEERING HAVE NO CLUE. *TR Look up ODI 10556573 at NHTSA ↗ | 75.3%ODI 10610639 · 2,200 miTHIS IS THE SECOND OCCURRENCE OF THE SAME ISSUE, BUT WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, ALL DASH LIGHTS ILLUMINATED (CHECK ENGINE, TURN SIGNALS, TEMP WARNINGS, ETC) SIMULTANEOUSLY AND THE INFORMATION SCREEN DISPLAYED AN ALERT "ENGINE INSPECTION REQUIRED". THE INCIDENT ALSO RESULTED IN A LOSS OF POWER STEERING/HEAVIER-THAN-NORMAL STEERING EFFORT AND BRAKE WARNING INDICATIONS, ON THE FIRST INSTANCE (JULY 10, 2014), MAZDA ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO THE DEALER WITH NO FAULT/CAUSE FOUND. ON THE SECOND IN… Look up ODI 10610639 at NHTSA ↗ | 7113.9%ODI 107473682016 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO IGNITION/ "ROOM FUSE" FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING, THE GPS, RADIO, BLUETOOTH AND OTHER INTERIOR FUNCTIONS FAILED. NO WARNING LIGHTS OTHERWISE APPEARED. AFTER PUTTING GAS IN THE VEHICLE. THE VEHICLE WOULD NOT START. NO WARNING LIGHTS APPEARED TO EXPLAIN THE IGNITION FAILURE. THE CONSUMER SUBSEQUENTLY LEARNED THE CAUSE OF THE FAILURE WAS A BLOWN "ROOM FUSE". HE WAS INFORMED A SENSOR IN THE IGNITION SYSTEM WAS TIED TO THE "ROOM FUSE" WHICH WAS THE REASON THE KEY FOB WAS NOT BEI… Look up ODI 10747368 at NHTSA ↗ | 4429.7%ODI 11040544TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, [phone removed]) WAS NOTIFIED, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED A TSB THAT INDICATED THAT, WITHOUT A WARNING INDICATOR OR WARNING CHIME, THE FUNCTION WAS NOT ABLE TO BE REPLICATED AND THE SYSTEM WAS PERFORMING NORMALLY. THE MANUFACTURER DID NO… Look up ODI 11040544 at NHTSA ↗ | 298.3%ODI 11114293 · 3,000 miCAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED Look up ODI 11114293 at NHTSA ↗ | 4416.3%ODI 11254773 · 3 miALL LIGHTS AND GAUGES TURN OFF AND DISABLE, INCLUDING: APPLE CAR PLAY, NAVIGATION, AUDIO, AIR CONDITIONING, BLUETOOTH, SENSORS, AND ALL GAGES IN THE DASH-- Look up ODI 11254773 at NHTSA ↗ | 2826.2%ODI 11342959 · 600 miTHERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING. Look up ODI 11342959 at NHTSA ↗ | 128.2%ODI 11417525On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service depa… Look up ODI 11417525 at NHTSA ↗ | 57.9%ODI 11475980On July 22, my sister and I were traveling on I-95 going south. We stopped at the Maryland House near Aberdeen, MD. I was looking for a parking place and was driving very slowly. I slowed further to turn into a place on the right, near the south end of the parking lot and was attempting to put the car in park when the car accelerated abruptly, lurched forward, crossed over the concrete curb at the end of the parking space, and was heading right for I-95 which was straight ahead. I had never taken my foot off the brake. I tried to brake harder… Look up ODI 11475980 at NHTSA ↗ | 914.3%ODI 11523970The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of possible serious injury or even death, and cautions the operator to be sure that people or objects are not in the way of closure. However, the actual design of the overall system permits accidental closure by way of the key fob even when the operator is out of sight of the vehicle. This effectively renders the warnings meaningless, and disregards the safety of people or objects that might be in the way. The vehicle electronics/… Look up ODI 11523970 at NHTSA ↗ | 24.5%ODI 11637134I have a sensitive key fob that releases my hatch without my knowledge or intention. Twice my hatch opened causing damage to my hatch inside my garage. I’ve have read many complaints about the same issue, dating back years and some having their hatch open while parked outside. I have contacted the dealership and the corporation all saying there was a nothing that can be done. This is a major concern since the key fob is so sensitive and can activate in only a second to touch Look up ODI 11637134 at NHTSA ↗ | 414.8%ODI 11669814Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say every… Look up ODI 11669814 at NHTSA ↗ | 428.6%ODI 11734987The failures are intermittent but recurring, and I have personally experienced them multiple times under normal driving conditions. The dealership has not been able to reproduce the failures consistently, and Mazda has provided no inspection, no investigation, and no acknowledgment of the issue despite multiple attempts to contact them. In addition, numerous other 2026 Mazda CX‑5 owners are reporting the exact same problems across multiple online forums and owner communities. These include: • Complete center display blackouts • Random system er… Look up ODI 11734987 at NHTSA ↗ |
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| Unknown Or Other | 00.0%No examples available for this selection. | 2814.4%ODI 10765364 · 28,000 miI FIRST STARTED HEARING THIS SCREECHING NOISE BACK IN MAY 2015, AFTER WHICH I TOOK IT TO THE DEALERSHIP THINKING WHATEVER IT WAS COULD BE COVERED UNDER WARRANTY. THEY CAME BACK SAYING THAT IT WAS DUE TO NOT HAVING ANY REAR BRAKE PADS LEFT AND MY ROTORS WERE SEVERELY DAMAGED. UNFORTUNATELY, THIS WAS DUE TO NORMAL WEAR AND TEAR AND NOT COVERED UNDER WARRANTY. AFTER FIXING THIS, IN AUGUST 2015, I STARTED TO HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SAME DEALERSHIP COMPLAINING ABOUT THE SAME NOISE. THIS TIME, THEY STATED THAT IT WAS MY FRONT B… Look up ODI 10765364 at NHTSA ↗ | 5815.4%ODI 10538305 · 1,000 miSTRESS FRACTURE IN EXTERIOR OF WINDSHIELD STARTING UNDER THE GASKET EXTENDING STRAIGHT DOWN PAST REARVIEW MIRROR AND THEN HOOKING DIRECTLY TO THE LEFT. CAR WAS PARKED AND UNOCCUPIED AT TIME OF FRACTURE. HAD TO HAVE THE WINDSHIELD REPLACED AT MY EXPENSE EVEN THOUGH THE CAR WAS ONLY 3 WEEKS OLD AND HAD JUST OVER 1000 MILES ON IT. *JS Look up ODI 10538305 at NHTSA ↗ | 1612.0%ODI 10621696 · 1,582 miDRIVER SIDE VIEW MIRROR WILL VIBRATE WHILE DRIVING AND HARD TO SEE THE OBJECTS PROPERLY IN THE MIRROR. THEY HAD THE SAME ISSUE ON 2013-2014 VEHICLES. WHEN I CONTACT MAZDA DEALERS, THEY SAY THERE IS NO FIX FOR THAT AND GETTING AWAY WITHOUT TRYING TO FIX IT. CLEARLY IT IS A SAFETY ISSUE. *TR Look up ODI 10621696 at NHTSA ↗ | 5711.2%ODI 10744814 · 4,200 miTHE CAR WAS PARKED OVER THE WEEKEND IN A VERY SECLUDED COUNTY LOCATION (NO OTHER PEOPLE AROUND). I NOTICED A LARGE CRACK IN THE FRONT WINDSHIELD TWO DAYS LATER WHEN I NEXT USED THE CAR. THERE ARE NO VISIBLE CHIPS ON THE GLASS. THE CRACK SPREAD OUTWARD FROM WHERE THE REAR VIEW MIRROR IS ATTACHED. I BELIEVE THIS IS A FACTORY INSTALLATION OR DEFECTIVE PART ISSUE. Look up ODI 10744814 at NHTSA ↗ | 3523.6%ODI 10995273 · 800 miI BOUGHT THE 2017 CX-5 BRAND NEW ABOUT A MONTH AGO. TODAY, I PUT THE CAR IN REVERSE AND EXPECTED THE REAR CAMERA TO POP UP ON MY INFOTAINMENT SCREEN; HOWEVER, IT DIDN'T. SO, I TURNED OFF THE CAR TO TRY AND RESET THE ISSUE, HOPING IT WAS A GLITCH. I TURNED OFF THE CAR AND TURN IT BACK ON AGAIN AND IT STILL DIDN'T WORK. I DID THIS CONSECUTIVELY 4 TIMES AND IT DIDN'T WORK. IT SEEMS LIKE THIS PROBLEM IS EITHER A WIRING ISSUE OR SOFTWARE ISSUE. THE CAR'S REAR CAMERA IS SUPPOSED TURN ON IN THE INFOTAINMENT SCREEN WHEN YOU PUT THE CAR IN REVERSE. … Look up ODI 10995273 at NHTSA ↗ | 5816.6%ODI 11089977 · 140 miON THE THIRD DAY AFTER LEASING THIS BRAND NEW CAR, I WAS DRIVING AT APPROXIMATELY 20 MPH, ON A NORMAL CITY STREET AND SLOWLY PRESSED MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT ON A STANDARD CITY STREET. NO CARS WERE IN FRONT OF ME, THANKFULLY, BECAUSE AS I PRESSED THE BRAKE THE CAR ACCELERATED INSTEAD OF STOPPING; THE ENGINE AND PARKING WARNING LIGHTS (AND SEVERAL OTHER RANDOM LIGHTS) ILLUMINATED AND FLASHED; AND AT LEAST THREE TEXT MALFUNCTION WARNINGS APPEARED IN THE CONTROL PANEL INCLUDING SCBS MALFUNCTION. THE CAR WAS JERKING AND AC… Look up ODI 11089977 at NHTSA ↗ | 4918.1%ODI 11279123 · 2,995 miWHILE DRIVING ON THE HIGHWAY WITH VERY LIGHT SNOW FALLING AND LESS THAN AN INCH OF WET ON THE ROAD, THE "FRONT RADAR BLOCKED" MESSAGE APPEARED! UPON LATER RESEARCH INTO THE MAZDA OWNER'S MANUAL IT INDICATES THE FOLLOWING SYSTEMS WERE NOT FUNCTIONING: MAZDA RADAR CRUISE CONTROL (MRCC) MAZDA RADAR CRUISE CONTROL WITH STOP & GO FUNCTION (MRCC WITH STOP & GO FUNCTION) DISTANCE RECOGNITION SUPPORT SYSTEM (DRSS) SMART BRAKE SUPPORT (SBS) APPARENTLY THE LOCATION OF THE FRONT RADAR IS BEHIND THE EMBLEM IN THE CENTER OF THE GRILL. MAZDA RECOMMENDS T… Look up ODI 11279123 at NHTSA ↗ | 2523.4%ODI 11363219 · 3,500 miON OCT. 6, 2020, WHILE DRIVING NORTH ON I-95 IN VIRGINIA, NEARING EXIT 133, OUR SUN ROOF SUDDENLY AND SPONTANEOUSLY EXPLODED OUTWARD. WE WERE TRAVELING AT ABOUT 50-60 MPH AND SLOWING TO LEAVE THE HIGHWAY AT EXIT 133. OUR CAR IS A 2020 MAZDA CX-5, PURCHASED IN JULY 2020. WE HAVE LESS THAN 4,000 MILES ON THE CAR. THERE IS NO EVIDENCE THAT OUR CAR WAS STRUCK BY ANY OBJECT THAT MIGHT HAVE CAUSED THE SUN ROOF TO EXPLODE OUTWARD. THERE ARE NO OTHER SCRATCHES OR DENTS ON OUR VIRTUALLY BRAND NEW CAR. BECAUSE THE SUN SHADE WAS CLOSED, NO SHATTERED… Look up ODI 11363219 at NHTSA ↗ | 1711.6%ODI 11397842 · 12 miTHE PAINT ON THIS CAR IS NOTORIOUSLY POOR AND MAZDA IS AWARE. WE PURCHASED THIS VEHICLE ON 16 FEBRUARY 2021, DROVE IT HOME AND LEFT IT IN THE DRIVEWAY DUE TO SNOW/ICE. ON THURSDAY, 18 FEBRUARY INSTEAD OF BRUSHING OR SCRAPING OFF THE ICE WE LEFT IT TO MELT. UNFORTUNATELY, THE ICE MELT LEFT HUGE SCRATCHES ON THE HOOD. THERE IS NO REASON FOR ICE/SNOW TO CAUSE THIS MUCH DAMAGE. WE REVIEWED A NUMBER OF WEBSITES AND IT APPEARS THAT MAZDA IS AWARE OF THIS INFERIOR PAINT AND HAS DONE NOTHING TO RECTIFY THE PROBLEM. BUT THEY DO CHARGE $595 MORE FO… Look up ODI 11397842 at NHTSA ↗ | 914.3%ODI 11508447I was driving down the highway and heard a loud bang, sounded like a gun had gone off. I looked at my windshield thinking maybe something hit, but nothing shot back at me and there was nothing on my windshield. I took a look at my back windshield and it was completely fine so I was under the impression maybe I ran something over, but about 45 seconds later i heard the airflow coming from the top of my car. I uncovered my sunroof shade and it is completely shattered. I took it up to my dealership and they are declining to cover the damages accor… Look up ODI 11508447 at NHTSA ↗ | 1015.9%ODI 115038974 month old car and brakes are rusted and rotor is warped. The car is shaky and rear right side grinder. Mechanic said it was safe to drive and that it was a “user error” for being to hard on the brakes. They said they inspected the vehicle and could not determine the “brown liquid” was. They cleaned what I assume was rust and claimed it was safe to drive again. Two weeks and three drives later it is grinding again, smelling smoky, and shaking. I feel unsafe driving the car. There were no warnings or messages when the symptoms first appeared. T… Look up ODI 11503897 at NHTSA ↗ | 1022.7%ODI 11554176The wireless charger is overheating my phone to the point it shuts the phone down Look up ODI 11554176 at NHTSA ↗ | 725.9%ODI 11669814Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say every… Look up ODI 11669814 at NHTSA ↗ | 642.9%ODI 11734987The failures are intermittent but recurring, and I have personally experienced them multiple times under normal driving conditions. The dealership has not been able to reproduce the failures consistently, and Mazda has provided no inspection, no investigation, and no acknowledgment of the issue despite multiple attempts to contact them. In addition, numerous other 2026 Mazda CX‑5 owners are reporting the exact same problems across multiple online forums and owner communities. These include: • Complete center display blackouts • Random system er… Look up ODI 11734987 at NHTSA ↗ |
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| Power Train | 00.0%No examples available for this selection. | 3618.6%ODI 10474373 · 6,700 miI WAS DRIVING AT THE LISTED SPEED ON THE NEW JERSEY TURNPIKE. WITHOUT WARNING, THE VEHICLE WENT FROM SIXTH GEAR TO FOURTH, RAPIDLY LOSING SPEED IN THE FAR LEFT LANE. THE TIRE PRESSURE INDICATOR LIGHT CAME ON FLASHING, AND THE TRACTION CONTROL LIGHT CAME ON SOLID YELLOW. I PULLED THE VEHICLE ONTO THE SHOULDER TO CHECK THE TIRES, PER THE INDICATOR, AND NOTICED NONE OF THE TIRES WAS DEFLATED. WHEN I RESTARTED THE VEHICLE, THE TIRE PRESSURE AND TRACTION LIGHTS WERE SOLID YELLOW, ALONG WITH THE ENGINE AND "AT" TRANSMISSION LIGHT. WHILE THERE WAS NO … Look up ODI 10474373 at NHTSA ↗ | 4511.9%ODI 10551073 · 8,500 miI WAS ABOUT 30 MINUTES IN MY DRIVE ON A 40-50 DEGREE F MORNING. I STOPPED AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, MY CX-5 APPEARED TO HAVE STOPPED SHIFTING GEARS. I WAS STUCK IN A LOW GEAR. I COULD GET UP TO 20-30 MPH, BUT MY CAR WOULD BE STRUGGLING AT 4K RPM. LUCKILY, I WAS ALREADY NEAR MY DESTINATION. *TR Look up ODI 10551073 at NHTSA ↗ | 1914.3%ODI 10689777 · 6,500 miI JUST PURCHASED THIS VEHICLE IN SEPTEMBER 2014. WHILE I WAS DRIVING ON INTERSTATE 15 AT APPROXIMATELY 70MPH ALL A SUDDEN I HAD NO MORE POWER I COULD NOT ACCELERATE, WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED PUT IT IN PARK AND PUT IT BACK IN DRIVE AND IT WENT. SO I CONTINUED ON MY TRIP HOWEVER, ABOUT 50 MINUTES INTO MY TRIP NOW ON INTERSTATE 215 THAT SAME THING HAPPENED THIS TIME WHEN I PULLED OVER JUST PUTTING IT I PARK AND BACK IN DRIVE IT DIDN'T WORK I HAD TO TURN THE VEHICLE OFF S… Look up ODI 10689777 at NHTSA ↗ | 509.8%ODI 10760020 · 3,300 miSTOPPED ON HIGHWAY AT RED LIGHT. WENT TO PULL OUT ON GREEN, CAR HESITATED THEN IT FELT LIKE I WAS BEING HIT FROM BEHIND THE TRANSMISSION ENGAGED WITH A BIG THUD BEFORE I COULD GET MOVING. FURTHER ON DOWN THE ROAD IT WOULD WITHOUT WARNING, DOWNSHIFT THEN UPSHIFT, GOING SOMETIMES FROM 6TH GEAR TO 3RD AND THROWING ME FORWARD. EVERYTIME I WOULD STOP AND TRY TO START THERE WAS HESITATION FROM THE TRANSMISSION THEN IT WOULD SLAM INTO GEAR. WHEN I WAS STOPPED ON A SLIGHT UPGRADE, THE CAR WOULD DRIFT BACKWARD A GOOD BIT, THE ONLY WAY TO STOP IT WAS T… Look up ODI 10760020 at NHTSA ↗ | 117.4%ODI 11083267 · 4,400 miWHEN SLOWING DOWN, AS SOON AS VEHICLES HITS 25 MPH, THE TRANSMISSION JERKS. GETTING WORSE, DISTRACTS FROM DRIVING Look up ODI 11083267 at NHTSA ↗ | 4212.0%ODI 11128214 · 493 miATTEMPT TO STOP AT LIGHT. BRAKES WERE ENGAGED FULLY ENGINE KEPT REVVING UP. CAR KEPT GOING FORWARD. IN MOTION IN CITY STREET. STRAIGHT AND BRAKING. CAR HAS 496 MILES. Look up ODI 11128214 at NHTSA ↗ | 3211.9%ODI 11287590ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY. I STOPPED THE CAR, A 2019 MAZDA CX-5, IN THE DRIVEWAY, PLACED IT IN PARK, GOT OUT OF MY VEHICLE AND ENTERED THE GARAGE. WHILE IN THE GARAGE FOR APPROXIMATELY 2-3 MINUTES, I TURNED AROUND TO SEE MY 2019 MAZDA CX-5 ACCELERATING TOWARD ME. THE CAR ROLLED UNTIL IT HIT THE WASHING MACHINE AND DRYER. I MANAGED TO AVOID GETTING PINNED BUT NOT BEFORE THE CAR RAN OVER MY FOOT. I MANAGED TO SQUEEZE PA… Look up ODI 11287590 at NHTSA ↗ | 76.5%ODI 11574372Low oil level indicator came on at roughly 55,000 miles only about 3000 miles after last oil change. Car was immediately stopped and towed to the nearest Mazda dealer. Dealership confirmed oil level was low. Car appears to me consuming excess oil. Oil consumption test pending. Look up ODI 11574372 at NHTSA ↗ | 1711.6%ODI 11417525On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service depa… Look up ODI 11417525 at NHTSA ↗ | 57.9%ODI 11500843 · 3,963 miThe contact owns a 2022 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the engine revved loudly while the RPM fluctuated above 5,000 RPM. The vehicle was taken to the dealer, where the control valve body assembly and control valve were replaced; however, the failure recurred. The vehicle was taken back to the dealer, and the dealer replaced the transmission. The failure recurred, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,963. Look up ODI 11500843 at NHTSA ↗ | 34.8%ODI 11533801Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk. Car is currently at an auto body shop to fix the cosmetic damages, and once released, will have the car towed to our local Mazda dealership/service center to get the car inspected. In doi… Look up ODI 11533801 at NHTSA ↗ | 36.8%ODI 11595400Since the day we purchased our new 2024 Mazda CX-5, two issues have become apparent. Firstly, there is a clicking noise emanating from the rear passenger seats behind the driver whenever the vehicle is in motion. Secondly, there is a noticeable rumbling in the drivetrain during idle or stop-and-go traffic. I have visited the Mazda showroom twice regarding the seat back noise. Together with a Mazda technician, we determined that the rear passenger seat indeed makes a clicking noise even after being properly latched. We tested several new cars o… Look up ODI 11595400 at NHTSA ↗ | 311.1%ODI 11685252I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasi… Look up ODI 11685252 at NHTSA ↗ | 17.1%ODI 11744358I leased a brand new vehicle on June 8th. On June 12th, I took it to the dealer's service center because of a warning message, accompanied with a loud chime that said: "Emergency Call Unit Malfunction", the SOS red light was also on. I picked the car up today, June 15th. Shortly leaving the dealership, I was driving on the freeway crawling traffic with my husband and 4 year old child in the vehicle. Suddenly, the service/wrench icon started flashing on the dashboard, and the car's engine completely died and stalled while we were moving on the h… Look up ODI 11744358 at NHTSA ↗ |
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| Service Brakes | 00.0%No examples available for this selection. | 2412.4%ODI 10477224 · 235 miTHE PROXIMITY OF THE PEDALS SEEM TO BE TOO CLOSE. SOME FOOTWEAR MAY SNAG WHEN ATTEMPTING TO BRAKE HAVE NOTICED TWICE SINCE PURCHASING CAR ON 9/22. *TR Look up ODI 10477224 at NHTSA ↗ | 225.8%ODI 10670389 · 24,000 miI WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO PUSH THE BUTTON TO TURN OFF THE CAR, IT SUDDENLY ACCELERATED FULL SPEED, JUMPING THE CURB AND SMASHING INTO A STOREFRONT. I NOTICED WHEN I STARTED THE CAR (ABOUT A MILE BEFORE THE ACCIDENT), IT WAS MAKING A VROOM SOUND LIKE IT WASN'T TOTALLY GETTING INTO GEAR. I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I DID NOT HIT THE ACCELERATOR INSTEAD OF THE BRAKE. WHEN I CAL… Look up ODI 10670389 at NHTSA ↗ | 1410.5%ODI 10610639 · 2,200 miTHIS IS THE SECOND OCCURRENCE OF THE SAME ISSUE, BUT WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, ALL DASH LIGHTS ILLUMINATED (CHECK ENGINE, TURN SIGNALS, TEMP WARNINGS, ETC) SIMULTANEOUSLY AND THE INFORMATION SCREEN DISPLAYED AN ALERT "ENGINE INSPECTION REQUIRED". THE INCIDENT ALSO RESULTED IN A LOSS OF POWER STEERING/HEAVIER-THAN-NORMAL STEERING EFFORT AND BRAKE WARNING INDICATIONS, ON THE FIRST INSTANCE (JULY 10, 2014), MAZDA ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO THE DEALER WITH NO FAULT/CAUSE FOUND. ON THE SECOND IN… Look up ODI 10610639 at NHTSA ↗ | 6612.9%ODI 10811431 · 7,000 miWHILE ATTEMPTING TO PULL INTO A PARKING SPACE WITH A 2016 MAZDA CX-5 (7000 MILES) ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP AND THE CAR STARTED ACCELERATING ON ITS OWN (UNINTENDED ACCELERATION). THE BRAKES WOULD NOT WORK! IN AN ATTEMPT TO AVOID THE CAR PARKED IN FRONT OF ME I SWERVED TO THE RIGHT, UNFORTUNATELY I HIT THE PARKED CAR WITH ENOUGH FORCE TO MOVED IT ABOUT 12 FEET FORWARD. MY VEHICLE CONTINUED GOING UP AN OVER A CURBED MEDIAN AND FINALLY CAME TO REST APPROXIMATELY 100 FEET AWAY WITH ENOUGH FORCE (BRAKES FINALLY WORKED) TO K… Look up ODI 10811431 at NHTSA ↗ | 149.5%ODI 11010416 · 740 miACCORDING TO CONSUMER REPORTS (AUG. 2017, PAGE 58, LAST PARAGRAPH) THE MAZDA'S NEW CX-5'S FORWARD COLLISION WARNING WITH LOW-SPEED AUTOMATIC EMERGENCY BRAKING STANDARD SHOULD BE APPLAUDED. THESE FEATURES MALFUNCTIONS IN LAS VEGAS DURING HOT WEATHER. MAZDA KNOWS ABOUT THE PROBLEM AND HAS NO FIX. WE BOUGHT A MAZDA CX-5 ON JUNE 9, 2017. WHILE DRIVING ON THE FREEWAY ON JULY 21, 2017 THE CAR QUIT WORKING PROPERLY AND WE HAD THREE WARNING MESSAGES COME UP ON THE DASHBOARD: 1.SMART CITY BRAKE SUPPORT MALFUNCTION 2.SMART BRAKE SYSTEM MALFUNCTIO… Look up ODI 11010416 at NHTSA ↗ | 329.1%ODI 11067125 · 1,200 miUNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. FRONT OF MY CAR IS DAMAGED. I'M TERRIFIED OF DRIVING THE CAR DUE TO THIS UNINTENDED ACCELERATION ISSUE. Look up ODI 11067125 at NHTSA ↗ | 62.2%ODI 11268800 · 5,000 miTRAFFIC WAS HEAVY ON THE PARKWAY THAT DAY SO THERE WAS A LOT OF STOPPING AND GOING. APPLYING THE BRAKES, THE CAR STARTED TO SLOW DOWN BUT SUDDENLY THERE WAS A JERK AND THE CAR ACCELERATE WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WAS A FRONTAL COLLISION WHICH INDICATES THAT THE SMART BRAKES SYSTEM WAS ALSO NOT WORKING. THE WARNING 'BRAKE SYSTEM MALFUNCTION' APPEARED ON MY DASHBOARD AFTER THE ACCIDENT. MY INSURANCE COMPANY SENT A WRITTEN REQUEST FOR THE EDR TEST AND HAVE AGREED TO PAY THE FEE WITH THE EXPECTATION OF BEING PROVIDED … Look up ODI 11268800 at NHTSA ↗ | 1312.1%ODI 11325432 · 165 miDRIVING IN THE CITY IN THE RIGHT HAND TURN LANE. THIS LANE PASSES 2 PLACES FOR A RIGHT HAND TURN. THE CAR IN FRONT MADE A RIGHT HAND TURN. THEIR TURN WAS ALMOST COMPLETE WHEN THE CAR MADE A SUDDEN HARD BRAKE. NO OTHER CAR WAS IN FRONT OF ME. MY FOOT WAS NOT ON THE BRAKE. THE CAR BEHIND ALMOST SLAMMED IN THE BACK OF ME. *TR Look up ODI 11325432 at NHTSA ↗ | 117.5%ODI 11390837 · 5 miWE BOUGHT THE CAR NEW OFF THE MAZDA DEALERSHIP LOT YESTERDAY WITH 5 MILES ON THE ODO. AS MY HUSBAND PULLED OFF THE LOT HE SMELLED A BURNING SMELL AND THE BRAKES FELT LIKE THEY'D SEIZED UP A BIT. HE PULLED OVER AND THOUGHT ABOUT TURNING BACK ONTO THE LOT, BUT THEN THOUGHT IT MAY BE JUST BECAUSE THEY'RE NEW BRAKES AND CONTINUED ON AND DROVE HOME. THIS MORNING WE REMOTELY STARTED THE VEHICLE AND THE MAZDA APP SENT US AN ALERT THAT THERE IS A CRITICAL VEHICLE MALFUNCTION HAVING TO DO WITH THE ANTILOCK BRAKE SYSTEM. THE DEALERS ARE CLOSED, SO I DON'… Look up ODI 11390837 at NHTSA ↗ | 46.3%ODI 11460429 · 30 miThe contact owns a 2022 Mazda CX-5. The contact stated that while driving approximately 25 mph when another vehicle abruptly stopped causing the contact to need to suddenly stop however, the brake pedal failed. The contact stated that the brake pedal traveled to the floorboard then the emergency braking system began chiming. The vehicle failed to stop causing the contact the crash into the vehicle in front. The air bags did not deploy. There was no police report. There were no injuries reported. The contact had contacted the dealer however the… Look up ODI 11460429 at NHTSA ↗ | 1117.5%ODI 11524247Brakes are very poor, car lurches forward at stop lights and you have to stomp the brake pedal to prevent running into the car in front of you. Look up ODI 11524247 at NHTSA ↗ | 715.9%ODI 11569176I have a 2024 Mazda CX-5 but this is in any model and year that has the Adaptive Radar Cruise Control. When you set the distance you want to follow the vehicle in front of you, you will go the speed you are going until you come to the space you have set for the vehicle in front of you. Your vehicle will slow to match that vehicles speed. If that vehicle slows down, you will slow down. What it doesn't do it turn on your brake lights so the vehicle behind you knows that your vehicle is slowing down. Sometimes if the vehicle in front of you slows… Look up ODI 11569176 at NHTSA ↗ | 933.3%ODI 11685252I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasi… Look up ODI 11685252 at NHTSA ↗ | 17.1%ODI 11739803The vehicle's Automatic Emergency Braking (AEB) / Smart Brake Support system intermittently triggers "false positive" emergency braking events during critical driving maneuvers, specifically while accelerating to merge into highway traffic. During these events, the system violently applies the brakes with no external hazard present. Crucially, the vehicle fails to acknowledge driver override input. Depressing the accelerator pedal fully does not disengage the automatic braking, stripping the driver of vehicle control and exposing the vehicle to… Look up ODI 11739803 at NHTSA ↗ |
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| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 82.1%ODI 10669863 · 500 miTHE HEADLIGHTS OF THIS VEHICLE AT NIGHT AT LOW BEAM ARE VERY DANGEROUS. AT LOW BEAM, A DARK "CURTAIN" APPEARS THAT COVERS APPROXIMATELY THE TOP HALF OF THE WINDSHIELD AT ABOUT EYE LEVEL. THE LIGHTS ILLUMINATE THE ROAD BUT WITH THE CUT OFF AS DESCRIBED. IT IS VERY AWKWARD AND DISTRACTING. TO COUNTERACT, I HAVE TO DUCK MY HEAD DOWN TO TRY TO GET SOME FIELD OF VIEW IN FRONT OF THE VEHICLE WITH SOME PERSPECTIVE. I HAVE NEVER DRIVEN A CAR THAT HAS EXHIBITED ANYTHING LIKE THIS, AND THERE IS NO QUESTION THAT IT IS A MAJOR SAFETY DEFECT. WHEN APP… Look up ODI 10669863 at NHTSA ↗ | 21.5%ODI 10892943 · 5,000 miI PURCHASED A NEW 2015 MAZDA CX5 IN MAY OF 2015 WITH THE TOUR TECHNOLOGY PACKAGE. THEREFORE, I HAVE THE BI-XENON, HID, HEADLAMPS. I DO LIKE THE CURVE ADAPTIVE FEATURE THAT MOVES THE ENTIRE LIGHT SYSTEM LEFT AND RIGHT BY15 DEGREES. I DRIVE MOSTLY IN WELL LIT CITY AREAS, BUT WHEN MY BROTHER WAS HERE LAST NOVEMBER AND NOTICED IN RURAL AREAS HOW EASY IT WAS TO 'OVERDRIVE' BOTH LOW AND HIGH BEAM SETTINGS. I HAVE TO ADMIT THAT THE REGULAR H1 HIGH BEAMS ON MY 2007 MAZDA6 ARE FAR BETTER THAN THESE 2015 HID LIGHTS. THEY HAVE A SHARP CUT OFF ON THE L… Look up ODI 10892943 at NHTSA ↗ | 15630.6%ODI 10778543 · 2 miHEADLIGHT CLEAR LENS IS MELTING FROM INSIDE. CLEAR LENS THAT COVERS HEADLIGHT HAS COATING INSIDE AND OUTSIDE. IT IS THE INSIDE COATING THAT IS FLOWING DOWN. LOOKS LIKE IT WAS OVER-APPLIED DURING MANUFACTURING PROCESS. BUT IN TIME, IT'S APPEARANCE IS BECOMING MORE AND MORE VISIBLE. BOTH LEFT AND RIGHT. MAKING THE CAR LOOKING LIKE 10 YEAR OLD. APPEARANCE ISSUE WAS PRESENT IN PARKING LOT OF DEALER. DEALER KNOWS ABOUT THIS ISSUE AND ASSURED ME TO REPLACE IT. BUT AVOIDING MY CALLS FOR SIX MONTHS. MAZDA CUSTOMER SERVICE TELLS ME TO BRING THE VEHICLE … Look up ODI 10778543 at NHTSA ↗ | 10.7%ODI 11375199 · 58,000 miREAR BUMPER MARKER IS NOT DONE PROPERLY BECAME DETACHED WHILE STATIONARY. MY FRIEND HAS THIS CX-5 2017 AND SAME THING HAPPENED TO HIS CAR. Look up ODI 11375199 at NHTSA ↗ | 41.1%ODI 11142568LIMITED TAILLIGHTS. SMALL HALF CIRCLES ON THE CURVED SURFACE OF THE BODY. HARDLY VISIBLE FROM THE REAR. LARGE REFLECTOR ONLY ON LIFT GATE. Look up ODI 11142568 at NHTSA ↗ | 31.1%ODI 11375629 · 15 miVEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CAR LACKS LIGHTED DISPLAY AND CONTAINS SMALL LETTERS/NUMERALS WHILEPARKED, MOVING OR DRIVING IN DAY OR NIGHT; MAZDA DEALERS IN TWO DIFFERENT TOWNS REPOR… Look up ODI 11375629 at NHTSA ↗ | 43.7%ODI 11366933 · 412 miPURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE. SEVERAL MALFUNCTION LIGHTS FLASHED INCLUDING "POWER STEERING MALFUNCTION", "SMART CITY BRAKE SUPPORT MALFUNCTION". REPEATEDLY SLAMMED ON THE BRAKE PEDAL AND IT DID NOT MOVE AT ALL. TRIED TO SWERVE TO AVOID A VEHICLE BUT THE STEERING WAS UNRESPONSIVE. IMPACTED A VEHICLE AT A RED LIGHT. MAZDA SERVICE SAID THAT THERE WAS NO INDICATION THAT THE BRAKE WAS ENGA… Look up ODI 11366933 at NHTSA ↗ | 10.7%ODI 11430085We have a new 2021 CX5 and the two taillights (the ones that are on top of the backup lights) do not light up. The dealer, Napleton Mazda in Libertyville, IL, told us that that is normal and those lights are not meant to light up. The dealer said they have many customers bringing their car in for service for the same issue, but it is not something they can fix. At night the car is not as visible as it should be, especially if you are in a dark area and stopped without your foot on the brake. We had the police pull over my daughter in the c… Look up ODI 11430085 at NHTSA ↗ | 2336.5%ODI 11568648Humming from cooling fans in headlights. Very distracting sound that only shuts off when headlights eventually go off. Look up ODI 11568648 at NHTSA ↗ | 914.3%ODI 11601756When the vehicle light position is on Off at night the daytime running lights on the front of the vehicle come on which appear to be the same as the normal headlights, but the back lights are completely out. The brake lights work, but the back tail lights and licence plate light are out. The car's light switch is on the turn signal arm and can be moved inadvertently when using the turn signal. At this point you assume you have all around vehicle lights because the front headlights are on which are really the Day TIme Running Lights (DTRL). … Look up ODI 11601756 at NHTSA ↗ | 49.1%ODI 11716399My headlights have a motor (or motors) in them. This feature is to adjust headlights in accordance with the steering wheel. I think it's referred to as AFS (Adaptive Front-lighting System). The left headlight's motor makes a noise. I do not always hear it when driving but when stopped or parking and exiting the vehicle, I can hear it until the lights turn off. The car has about 37,000 - 38,000 miles on it. Look up ODI 11716399 at NHTSA ↗ | 00.0%No examples available for this selection. | 17.1%ODI 11758032The Mazda cx5 2026 I purchased has a white film behind both headlights. Mazda refuses to replace headlights stating this is normal. However it is a manufacturing defect. This is a structural problem from outgassing causing a permanent haze on inside of each lens which is considered to be a night visibility hazard. I bought vehicle second week in XXX.Took it back to service dept on XXX. They said no to replacement . Contacted corporate XXX to no avail. Same story. Mazda will no replace even though under full warranty. contacted attorney general … Look up ODI 11758032 at NHTSA ↗ |
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| Visibility/Wiper | 00.0%No examples available for this selection. | 52.6%ODI 10467530 · 10 miTL* THE CONTACT OWNS A 2013 MAZDA CX- 5. THE CONTACT WAS TRAVELING 55 MPH WHEN THE DRIVER SIDE EXTERNAL MIRROR VIBRATED.THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1500. Look up ODI 10467530 at NHTSA ↗ | 6116.2%ODI 10553716 · 7,000 miWINDSHIELD CRACK ALMOST 2 FEET IN LENGTH FROM TINY ROCK HIT. *TR Look up ODI 10553716 at NHTSA ↗ | 107.5%ODI 10641575 · 600 miFIRST INCIDENT, CRACKED WINDSHIELD, APPEARED OVER NIGHT. STARTED OUT ABOUT 8 INCHES LONG AND GREW TO ABOUT 18 INCHES. I COULDN'T GET A REPLACEMENT FOR 2 WEEKS -THERE WAS NO INVENTORY. JUST HAPPENED AGAIN, NOTICED ON OCTOBER 5 A CRACK THAT IS A FOOT LONG. AGAIN, HAPPENED WHILE THE VEHICLE WAS SITTING OVER NIGHT IN MY GARAGE. VEHICLE NOW HAS ONLY 3200 MILES. 2 CRACKS IN A SHORT PERIOD OF TIME AND NO INVENTORY OF REPLACEMENT PARTS MEANS I HAVE TO DRIVE WITH POOR VISIBILITY. I'M ALSO CONCERNED ABOUT HOW THE WINDSHIELDS WOULD HOLD UP IF T… Look up ODI 10641575 at NHTSA ↗ | 428.2%ODI 10725192 · 1,500 miGLASS CRACKED FROM TOP, MIDDLE PORTION OF WINDSHIELD GLASS, NO APPARENT SIGN OF ROCK CHIP. SPREAD IMMEDIATELY INTO VIEWING AREA. CONCERN FOR OVERALL SAFETY AND INTEGRITY OF GLASS. ADVISED BY DEALER TO CONTACT INSURANCE, ADVISED BY INSURANCE IT'S A $500 DEDUCTIBLE. ONLINE RESEARCH HAS LED ME TO BELIEVE THAT THIS IS A MANUFACTURER DEFECT AS IT HAS HIGH NUMBERS OF COMPLAINTS. Look up ODI 10725192 at NHTSA ↗ | 128.1%ODI 11109719 · 7,500 miDRIVING ON A 25 MPH RESIDENTIAL STREET WINDSHIELD WENT POP AND A SPIDER WEB OF CRACKS APPEARED IN THE LOWER PASSENGER SIDE OF THE WINDSHIELD AND SPREAD TO THE MIDDLE OF THE WINDSHIELD. NO SIGN OF ANYTHING THAT HIT IT. OUTSIDE TEMP IS 90 DEGREES AND RUNNING AIR CONDITIONER.. NO PREVIOUS SIGN OF CHIP OR DING FROM ROCKS.. CAR ONLY HAS 7500 MILES ON IT AND IS GARAGED EVERY DAY.. LOTS OF COMMENTS ON MAZDA FORUM ABOUT BAD /THIN WINDSHIELDS ON CX 5S.. Look up ODI 11109719 at NHTSA ↗ | 30.9%ODI 11132998 · 500 miNEW CAR WITH 500 MILES. PARKED CAR IN A PARKING LOT AND THE NEXT MORNING THERE WAS A CHIP AND CRACK ABOUT 6 INCHES LONG ON THE WINDSHIELD. DID SOMETHING HIT IT LIKE A ROCK? MAYBE, BUT THE WINDSHIELD SEEMS TO CRACK EASIER THAN NORMAL BASED ON ALL THE COMPLAINTS ONLINE. Look up ODI 11132998 at NHTSA ↗ | 93.3%ODI 11398961 · 23,000 miWINDSCREEN STRESS CRACK 12 - 15 INCH UPPER END. NO VISIBLE EXTERNAL DAMAGE CAUSE, NO EVIDENCE OF DEBRIS DAMAGE. APPEARS AS MATERIAL DEFECT, MANY SIMILAR REPEATING COMPLAINTS ON THE NET. MAZDA REFUSES TO REPLACE UNDER WARRANTY, REFUSES TO INSPECT. Look up ODI 11398961 at NHTSA ↗ | 43.7%ODI 11386184 · 6,800 miWINDSHIELD GLASS SPONTANEOUSLY CRACKED FROM BOTTOM WHERE DEFROSTING VENT IS LOCATED, ARCING UPWARD ACROSS DRIIVERS FIELD OF VIEW OCCUPYING 3/4 OF WINDSHIELD HEIGHT- DRIVEN TO WORK WITH NO PROBLEM AND CRACK WAS PRESENT AT END OF WORK SHIFT NO IMPACTS OCCURED NO OTHER DAMAGE -PARKED IN MONITORED HOSPITAL PARKING GARAGE Look up ODI 11386184 at NHTSA ↗ | 42.7%ODI 11404270 · 2,700 miI WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH AND HEARD A LOUD POP. I WAS UNSURE WHAT IT COULD HAVE BEEN, BUT KNEW IT CAME FROM THE ROOF AREA. I OPENED THE SLIDER TO THE SUNROOF. THE GLASS HAD EXPLODED!! I PULLED OVER TO ASSESS THE DAMAGE AND NOTICED THE GLASS EXPLODED OUTWARD. I HAVE PICTURES SHOWING THE HOLE IN THE GLASS AS WELL AS THE SHARDS (HELD TOGETHER BY SAFETY COATING) POINTING UP AND AWAY FROM THE CAR FROM HAVING EXPLODED OUT. Look up ODI 11404270 at NHTSA ↗ | 23.2%ODI 11552935Heating element on front windscreen burning and smoking causing windscreen to crack and is very obviously defective. Look up ODI 11552935 at NHTSA ↗ | 57.9%ODI 11529630I was driving my new 2023 Mazda CX5 with approximately 1,300 miles in the center lane of a divided highway of the suburbs just north of New York City. I was driving with all windows closed, A/C turned on and the weather was clear, hot and sunny. Without any warning there was a loud and abrupt explosion from within the vehicle. As I looked in my rear view mirror I saw glass blowing in the wind behind me. I suddenly detected wind blowing above my head and realized my sunroof had most likely been the glass I saw behind me. I kept the sunshade… Look up ODI 11529630 at NHTSA ↗ | 24.5%ODI 11607472when you are driving in rainy weather on a highway the side view mirrors and windows fog up and you can't see. Putting on the defroster doesn't help. You have to drive with the windows open. On most cars if you open the windows the water would be evaporated from the rubber on the windows. The rubber is not thick enough on the front windows to do this. Bought it to a dealer and they said the same thing as far as the front windows are. Look up ODI 11607472 at NHTSA ↗ | 27.4%ODI 11691337The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind. Look up ODI 11691337 at NHTSA ↗ | 321.4%ODI 11744809About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS call. More recently, June 17th, a new symptom has occurred. Vehicle's touchscreen display would not turn on. This display is required to access heating/cooling features including defrost/defog, and is used to show the backup camera. The dealer has info… Look up ODI 11744809 at NHTSA ↗ |
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| Structure:Body | 00.0%No examples available for this selection. | 136.7%ODI 10484804 · 20 miWHEN DRIVING OVER 40MPH, THE SIDE VIEW MIRRORS SHAKE UNCONTROLLABLY MAKING ME EXTREMELY DIZZY AND FEELING DISORIENTED. I CAN'T USE THEM AT ALL AND MAKES DRIVING AT THAT SPEED UNSAFE. I BROUGHT IT TO MAZDA TO BE FIXED TWICE ALREADY. THE FIRST TIME, THEY ACKNOWLEDGED AN ISSUE BUT I HAD TO COME BACK BECAUSE THEY NEEDED TO SEND THE DEALERSHIP THE PARTS. WHEN THE PARTS WERE IN, THEY TRIED THE FIX AND THEN I WAS TOLD IT DIDN'T RESOLVE THE ISSUE. THE FIX WAS TO THE HOOD TO STOP THE HOOD AND MIRRORS FROM SHAKING. APPARENTLY, MAZDA ARE AWARE OF THE ISSU… Look up ODI 10484804 at NHTSA ↗ | 297.7%ODI 10516037 · 2,000 miI WAS DRIVING TO WORK ON I-85 SOUTHBOUND. I WAS IN THE LEFT LANE AND THERE WAS A CAR IN THE RIGHT LANE. THERE WAS A RUBBER TIRE LAYING IN THE ROAD. I SWERVED TO MY LEFT AS FAR AS POSSIBLE TO AVOID HITTING THE RUBBER TIRE WITHOUT HITTING THE GUARD RAIL ON THE LEFT. *TR Look up ODI 10516037 at NHTSA ↗ | 2216.5%ODI 10780606 · 2,200 miI BOUGHT THIS CAR NEW IN MAY. WITHIN THE FIRST MONTH, THE CAR WOULDN'T START I BOUGHT THE CAR IN TO THE DEALER AND THEY REPLACED THE BATTERIES ON THE FOBS. LAST WEEK, I NOTICED THE DRIVER'S SIDE WINDOW TRIM FRONT AND BACK DOORS WAS MELTING. I CALLED THE DEALER, BOUGHT IT IN AND THEY TOOK PICS, SAID THEY WOULD CONTACT MAZDA REP AND SENT ME HOME. ON SATURDAY, I DROVE TO A STORE APPROX. 10 MILES AWAY AND WHEN LEAVING FOR HOME, MY CAR WOULDN'T START AGAIN. I FINALLY GOT IT STARTED AFTER MULTIPLE TRIES. WHILE DRIVING HOME I NOTICED THE BLIND SPOT … Look up ODI 10780606 at NHTSA ↗ | 183.5%ODI 10876677I BUY A MAZDA CX 5 ON FEB 20 2016 AND THIS WEEK JUNE 20 2016 I NOTED A CRACKED WINDSHIELD . MAZDA OF PR STATED NO WARRANTY. THE CAR WAS PARK IN MY GARAGE. Look up ODI 10876677 at NHTSA ↗ | 117.4%ODI 11065426 · 2,000 miTHERE IS A DEFECT IN THE RED SOUL CRYSTAL METALLIC PAINT. THE PAINT ON MY CAR IS CHIPPING OFF DOWN TO THE METAL. THE MARKS ARE ALL OVER MY CAR AND I HAVE OWNED THIS CAR LESS THAN 2 MONTHS. IF YOU BARELY TOUCH IT ON SOMETHING THE PAINT CHIPS OFF AND MAZDA IS CLAIMING THERE IS NOTHING WRONG AND IT IS JUST FROM ROAD DEBRIS. MY CAR HAS METAL EXPOSED ALL OVER THE CAR WHICH MEANS IT WILL RUST. MAZDA SAID I NEED TO TAKE IT TO A BODY SHOP AND TAKE CAR OF IT ON MY OWN. THEY CHANGER $595 FOR THIS COLOR AND THEN WANT ME TO PAY EVEN MORE TO HAVE A FULL BOD… Look up ODI 11065426 at NHTSA ↗ | 123.4%ODI 11067125 · 1,200 miUNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. FRONT OF MY CAR IS DAMAGED. I'M TERRIFIED OF DRIVING THE CAR DUE TO THIS UNINTENDED ACCELERATION ISSUE. Look up ODI 11067125 at NHTSA ↗ | 72.6%ODI 11266484 · 2,500 miI HAVE OWNED MY CAR FOR ONLY TWO MONTHS AND THE PAINT IS ALREADY CHIPPING. I HAVE NEVER OWNED A CAR WHERE THIS HAPPENED AFTER OWNING IT FOR SUCH A SHORT TIME. I USE THIS CAR FOR COMMUTING TO WORK ON THE HIGHWAY. Look up ODI 11266484 at NHTSA ↗ | 54.7%ODI 11366904 · 2,300 miTHE AUTO LIFT GATE OPENS ON ITS OWN. WE JUST BOUGHT THIS IN JULY AND HAVE FOUND IT OPENED ON AT LEAST 4 OCCASIONS. ONCE OUTSIDE AND THE OTHER TIMES IN THE GARAGE. IT OPENED IN THE GARAGE AND DID NOT REALIZE IT WHEN I PUSHED THE GARAGE DOOR OPENER. IT WAS ABUTTED AGAINST THE DOOR AND CAUSED DAMAGE TO THE LIFT GATE. IT IS NOT THE FOB, BECAUSE WE TRIED IT INSIDE WITH THE DOOR SHUT AND THE LIFT GATE DOES NOT OPEN. Look up ODI 11366904 at NHTSA ↗ | 21.4%ODI 11387351 · 3,000 miRED SOUL ON THE CX5 HAVING EXCESSIVE PAINT CHIPPING. LESS THAN 5K MILES ON THE CAR AND HAVE ONLY HAD FOR 3 MONTHS AND THERE'S ALREADY 9 TO 10 CHIPS ON THE HOOD AND DRIVER DOOR. Look up ODI 11387351 at NHTSA ↗ | 34.8%ODI 11453165The sunroof exploded while driving 70mph on a rural highway. There were no other cars nearby that could have kicked up a rock nor anything that could have fallen on the sunroof. The window buckled outward, not inward. The glass shattered and flew everywhere endangering the driver, passengers, and the car behind me when the window exploded. There was no warning, just a loud boom when the window gave way. My best guess is that this resulted from temperature fluctuation. I was at about 10,000 ft altitude. It froze overnight. The temperature when t… Look up ODI 11453165 at NHTSA ↗ | 11.6%ODI 11567636While I was driving I heard an extremely loud noise (like fireworks). I slightly opened the sun roof cover and saw shards of glass. I pulled over to inspect further and realized that my sun roof glass had exploded! I saw no signs of anything (particularly rocks) that may have caused it. I called the dealer, and they had me bring it in. They have ordered a new sunroof, and gave me a loaner car. Luckily I did not have the inside cover open, or the glass would have shattered all over the inside of my car. Look up ODI 11567636 at NHTSA ↗ | 36.8%ODI 11569983The drivers door is slightly harder to close than the other doors. This occurs when all the other doors and windows are fully closed. this happened on Mazda 2017 CX-5 as a recall, it's here: [XXX] Mazda has provide a fix to this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11569983 at NHTSA ↗ | 13.7%ODI 11691337The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind. Look up ODI 11691337 at NHTSA ↗ | 00.0%No examples available for this selection. |
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