Auto Recall Watch
U.S. public vehicle records

2017 Mazda MAZDA3: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

83 owner complaints analyzed

2 distinct recall campaigns

28,692 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 34 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 27 of 83 complaints (32.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior910.8%
Electrical and battery issues56.0%
Fuel system concerns44.8%
Engine operation33.6%
Steering behavior33.6%
Transmission and shifting22.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
27
Electrical System
19
Back Over Prevention
9
Service Brakes
7
Engine
5
Visibility/Wiper
5
Structure:Body
4
Fuel/Propulsion System
3
Component breakdown data
CategoryCount
Unknown Or Other27
Electrical System19
Back Over Prevention9
Service Brakes7
Engine5
Visibility/Wiper5
Structure:Body4
Fuel/Propulsion System3

Unknown Or Other: 27; Electrical System: 19; Back Over Prevention: 9; Service Brakes: 7; Engine: 5; Visibility/Wiper: 5; Structure:Body: 4; Fuel/Propulsion System: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
16
25,000 to 49,999
12
50,000 to 74,999
5
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00016
25,000 to 49,99912
50,000 to 74,9995
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 16; 25,000 to 49,999: 12; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (16). 49 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
10
2019
6
2020
10
2021
4
2022
5
2023
6
2024
27
2025
12
2026
1
Complaints over time data
CategoryCount
20172
201810
20196
202010
20214
20225
20236
202427
202512
20261

2017: 2; 2018: 10; 2019: 6; 2020: 10; 2021: 4; 2022: 5; 2023: 6; 2024: 27; 2025: 12; 2026: 1

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10985045 · 2017-05-12 (May 12, 2017)

WINDSHIELD HAS MULTIPLE RIPPLES FROM THE DRIVER AND PASSENGER SIDE PILLARS TO 6 INCHES IN. THIS CONDITION CAUSES EYE STRAIN WHILE DRIVING. I HAVE TO LOOK OUT OF THE SIDE WINDOW TO CLEAR/ RESET MY EYES, THEN, LOOK THOUGH THE RIPPLED WINDSHIELD. THIS ISSUE HAS BEEN GOING ON SINCE DAY 1 (2 MONTHS IN) AND NO RESOLUTION. POTENTIAL CAUSE FOR ACCIDENT DUE TO HAVING TO NOT FACE FORWARD. ISSUE OCCURS AT ANY STAGE OF OPERATION, DAY TIME IS WORSE THAN NIGHT. WEATHER CONDITIONS NO NOT CHANGE ISSUE.

Owner-reported narrative. 10 miles reported. Look up ODI 10985045 at NHTSA ↗

Owner report 11054988 · 2017-12-15 (December 15, 2017)

WHILE DRIVING THE VEHICLE THE AIR BAG WARNING LIGHT BEGAN TO BLINK ON THE DRIVER DISPLAY. AFTER REACHING MY DESTINATION AND AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON THE AIR BAG WARNING LIGHT DISAPPEARED AND DID NOT COME BACK ON.

Owner-reported narrative. 2 miles reported. Look up ODI 11054988 at NHTSA ↗

Owner report 11064669 · 2018-01-24 (January 24, 2018)

AS I DROVE ALONG A MAJOR ROUTE, I CAME TO A STOP LIGHT. WHEN ITTURNEDGREEN, I PROCEEDED TO DRIVE FORWARD AND FELT CAR PULLING TO RIGHT SIDE. AS MY SPEED INCREASED TO 25, THE PULL BECAME STRONGER BUT, I PROCEEDED SLOWLY AND REMAINED UNDER 30MPH. AFTER DRIVING APPROXIMATELY 1 MILE, I HEARD THREE TONE ALERTS FOLLOWED BY LOW PRESSURE WARNING LIGHT. PULLED OVER, CALLED AAA WHO REPLACED FLAT TIRE. THE SIDEWALL WAS SPIDERED PATTERN AND BLOWN. THIS MORNING, I NOTICED THAT ANOTHER TIRE HAS THAT SAME SPIDER PATTERN BUT IS NOT BLOWN OUT. I CONTACTE…

Owner-reported narrative. 10,055 miles reported. Look up ODI 11064669 at NHTSA ↗

Owner report 11066024 · 2018-01-31 (January 31, 2018)

ENGINE SHUT DOWN IN TRAFFIC AND WOULD NOT COME OUT OF DRIVE. MAZDA DEALER SERVICE TOLD ME TO DISCONNECT BATTERY TO RESET SYSTEM. I THINK THIS IS SAFETY ISSUE. PLEASE CONTACT ME WITH ANSWER

Owner-reported narrative. 4,200 miles reported. Look up ODI 11066024 at NHTSA ↗

Owner report 11075322 · 2018-02-27 (February 27, 2018)

WE LEASED THIS CAR IN JULY OF 2017. A COUPLE WEEKS LATER ON 8/9/17 MY DAUGHTER WAS DRIVING THE CAR. AS SHE APPROACHED THE EXIT RAMP ON A HIGHWAY NEAR OUR HOUSE SHE FELT WHAT SHE THOUGHT WAS ANOTHER CAR HITTING HER IN THE REAR. SINCE NO VEHICLES STOPPED SHE DROVE THE CAR TO A CORNER NEAR OUR HOUSE WHILE HEARING A LOUD GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. WHAT HAD HAPPENED WAS THAT THE DRIVER SIDE REAR BRAKE UNIT WAS MISSING 1 OF THE 2 BOLTS THAT HELD IT IN PLACE AND THE SECOND BOLT HAD DISLODGED TO THE POINT WHERE IT WAS NO LON…

Owner-reported narrative. 200 miles reported. Look up ODI 11075322 at NHTSA ↗

Owner report 11091527 · 2018-05-03 (May 3, 2018)

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

Owner-reported narrative. 4,800 miles reported. Look up ODI 11091527 at NHTSA ↗

Owner report 11098712 · 2018-05-29 (May 29, 2018)

WHEN STARTING THE CAR SMART CITY BRAKE AMBER WARNING LIGHT AND SMART CITY AMBER FAULT LIGHT WILL SOMETIMES APPEAR ON THE DASH AFTER CAR SITS IN HOT SUN AND REMAIN ON AFTER CAR IS STARTED AND IS BEING DRIVEN. THE WARNING LIGHTS MAY OR MAY NOT DISAPPEAR WHILE THE CAR IS BEING DRIVEN. THE FIRST TIME THIS OCCURRED WAS SOON AFTER PURCHASING THE CAR MAY 25, 2017. THE DEALER SERVICE DEPARTMENT WAS NOTIFIED AND AFTER INVESTIGATING REPLACED THE FORWARD SENSING CAMERA (FSC) AND PERFORMED A DYNAMIC AIMING PROCEDURE SYSTEM OPERATION. NO FURTHER SIMILAR PRO…

Owner-reported narrative. 475 miles reported. Look up ODI 11098712 at NHTSA ↗

Owner report 11101965 · 2018-06-15 (June 15, 2018)

WHEN FROM A FULL STOP, THEN WITH WHEN NEEDING TO ACCELERATE QUICKLY, THERE IS A DELAY IN ENGINE RESPONSE. USUALLY HALF A SECOND TO ONE FULL SECOND DELAY IN ENGINE RESPONSE BEFORE IT STARTS TO ACCELERATE. ONE ONE OCCASION, IT DID NOT ACCELERATE AT ALL. I HAD TO THEN LET MY FOOT OFF OF THE GAS PEDAL AND PRESS DOWN ON THE GAS AGAIN FOR IT TO FINALLY ACCELERATE. THIS WAS VERY DANGEROUS FOR EXAMPLE WHEN I WAS ON THE FREEWAY. MY LANE WAS STOP-AND-GO TRAFFIC, BUT THE LANE TO MY RIGHT WAS OPEN, SO I WAITED TILL IT WAS CLEAR THEN TURN THE STEERIN…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11101965 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V272000 · Visibility:Windshield Wiper/Washer

Reported: 2019-04-04 (April 4, 2019)

Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.

Consequence: Reduced visibility while driving can increase the risk of crash.

Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.

NHTSA campaign record ↗
23V487000 · Back Over Prevention: Sensing System: Camera

Reported: 2023-07-14 (July 14, 2023)

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

83 unique complaints in this selection. Analysis snapshot: 2026-09-30.

41.0%Usable mileage34 / 83 records
100.0%Valid incident date83 / 83 records
100.0%Valid filing date83 / 83 records
100.0%Ordered incident and filing dates83 / 83 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Steering
156.6%
ODI 10495047 · 16,000 mi

TL* THE CONTACT OWNS A 2012 MAZDA3. THE CONTACT STATED THAT IT WAS DIFFICULT TO START THE VEHICLE. AFTER THE VEHICLE WAS STARTED AND WHILE DRIVING 15 MPH, THE POWER STEERING, TRACTION CONTROL, AND ANTI-LOCK BRAKES FAILED. MOMENTS LATER, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE CONTACT STATED THAT THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS ON MULTIPLE OCCASIONS AND THE BATTERY WAS REPLACED SEVERAL TIMES BUT THE FAILURE COULD NOT BE LOCATED. THE FAILURES RECURRED. THE VEHICLE WAS AWAITING ADDITIO…

Look up ODI 10495047 at NHTSA ↗

97.7%
ODI 10606745 · 7,000 mi

WHILE PRACTICING PARALLEL PARKING ELECTRIC POWER STEERING MOTOR BECAME HOT, POWER STEERING MIL WAS ON AND NO ASSIST TO STEER. AFTER LETTING IT COOL FOR 30 MIN DID MOTOR WORK AGAIN. *TR

Look up ODI 10606745 at NHTSA ↗

32.2%
ODI 10574502 · 2,000 mi

BOUGHT NEW VEHICLE AT END OF JANUARY 2014 AND PROBLEMS ARISES FEBRUARY 2014. STEERING OF THE VEHICLE IS FAULTY. WHILE DRIVING VEHICLE CANNOT EASILY MAINTAIN STABLE LINE. TO STAY STRAIGHT HAVING TO KEEP THE WHEEL ABOUT 5 DEGREES TURNED TO THE LEFT. WHILE MAKING SLIGHT RIGHT TURNS, VEHICLE WHEEL BECOMES UNSTABLE AND JERKS LEFT IF GOING ON BUMPS OR DIPS. VERY UNSAFE. DEALER ADMITS THE PROBLEMS BUT WILL NOT REPLACE PART BECAUSE MAZDA ENGINEER SAID ITS WITHIN SAFETY GUIDELINES FOR MAZDA. HOW IS A NEW VEHICLE OK TO DRIVE WHEN IT CAN'T DRIVE STRAIGHT …

Look up ODI 10574502 at NHTSA ↗

32.3%
ODI 10845779 · 2,000 mi

TL* THE CONTACT OWNS A 2015 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. *TR

Look up ODI 10845779 at NHTSA ↗

32.9%
ODI 11019165 · 7,062 mi

MY CAR STARTED SHAKING AND I LOST CONTROL OF THE STEERING. I PULLED OVER AS BEST I COULD AND CALLED A TOW TRUCK. THE DEALERSHIP SAYS THAT RATS HAVE CHEWED THROUGH THE ENGINE HARNESS AND OTHER WIRING. THEY SAY THEY HAVE SEEN DOZENS OF CASES IN BROOKLYN AND QUEENS JUST LIKE THIS. THEY SAID THAT RATS ARE ATTRACTED TO THE COATING ON THE WIRES. MAZDA WON'T ISSUE A RECALL OR REPAIR THE WIRING. IT IS A FIRE HAZARD AND DANGEROUS TO DRIVE. I GUESS THEY ARE WAITING FOR SOMEONE TO BE INJURED OR DIE BEFORE THEY FIX IT? MY CAR IS 18 MONTHS OLD WITH …

Look up ODI 11019165 at NHTSA ↗

22.4%
ODI 11102912 · 28,692 mi

SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO SIDE SWIPE OTHER CARS. ON THE FREEWAY THEY CHECKED IT MILDLY I SAY THAT BECAUSE THEY DIDNT LAST NOT EVEN AN HOUR WHEN I GOT CAR RETURNED TO ME THE PR…

Look up ODI 11102912 at NHTSA ↗

21.9%
ODI 11181686 · 3,800 mi

THE CAR WAS BEING DRIVEN BY MY WIFE IN THE RIGHT LANE ON 3 LANE WIDE I-95 SOUTH IN CONNECTICUT AT NORMAL HIGHWAY SPEEDS, APPX 55-60 MPH. ACCORDING TO HER, THE CAR LURCHED LEFT AT ALMOST 90 DEGREES AND IT WAS AS IF SHE HAD NO CONTROL OVER THE STEERING AND THE WHEEL WAS NOT TURNING LIKE NORMAL POWER STEERING TURNS THE WHEEL. SHE CROSSED OVER ALL THREE LANES, AND IT CRASHED INTO THE CENTER DIVIDER SO THAT THE LEFT DRIVER'S SIDE WAS DAMAGED FROM FRONT TO BACK. SHE SAID IT WAS AS IF SHE HAD NO STEERING CONTROL AT ALL. FORTUNATELY SHE WAS NOT INJURED…

Look up ODI 11181686 at NHTSA ↗

34.1%
ODI 11219653 · 225 mi

ON JUNE 6, 2019 AT ABOUT 6:45PM WHILE DRIVING IN STOP AND GO TRAFFIC ON THE TRANSITION FROM THE 241 FWY TO THE 91 FWY I RECEIVED AN ERROR ON MY DASH (ATTACHMENT 1) THREE TIMES WITHIN ABOUT 10 MINS "PUSH BUTTON START MALFUNCTION"" THE CAR DID NOT STOP, OVER HEAT OR MALFUNCTION IN SUCH A WAY TO PREVENT ME FROM DRIVING TO MY DESTINATION, WHICH WAS 15 MILES AWAY ON JUNE 7, 2019 ON MY WAY TO WORK TRAVELING AT ABOUT 65 MILES AN HOUR ON THE 5 FWY AT ABOUT 10 AM IN THE MORNING WITH THERE BEING NO VEHICLES AROUND THE CAR THE CAR DID AN EMERGENCY BREAK …

Look up ODI 11219653 at NHTSA ↗

39.4%
ODI 11361790 · 1,177 mi

MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE CENTER CEMENT DIVIDER, THEN DARTING BACK ACROSS MY LANE AND HALFWAY INTO THE LANE TO MY RIGHT,THEN DASHING BACK TO THE CEMENT MEDIAN. I AM UNAWARE OF HOW MANY TIMES THE BACK AND FORTH OCCURRED, I TRIED TO SLOW THE CAR DOWN TO NO AVAIL. THE CAR WAS …

Look up ODI 11361790 at NHTSA ↗

11.9%
ODI 11645615

During the incident, the vehicle exhibited an uncontrollable malfunction, the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describ…

Look up ODI 11645615 at NHTSA ↗

00.0%

No examples available for this selection.

18.3%
ODI 11712753

On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal. Immediately afterward, the vehicle pulled sharply to the left, causing a complete loss of steering control and resulting in a collision with the center median barrier. Despite the force of the impact, the airbag…

Look up ODI 11712753 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11729124

Steering sticks in one direction doesn’t recenter by itself stiff while driving even city or freeway

Look up ODI 11729124 at NHTSA ↗

Unknown Or Other
188.0%
ODI 10568395 · 34,200 mi

I WAS STOPPED AT A RED LIGHT. ONCE LIGHT TURNED GREEN, I PRESSED ON THE GAS AND THE CAR REVVED TO 3000 RPM BUT WAS BARELY MOVING AND WOULD NOT SHIFT OUT OF FIRST GEAR. I LOOKED AT MY SPEED AND NOTICED THE TCS PROBLEM LIGHT WAS ON. BY THIS TIME OTHER MOTORISTS WERE HONKING AT ME AT CURSING I'M SURE BUT I COULDN'T GET ANY SPEED TO PULL OVER QUICKLY. I PUT THE CAR IN MANUAL MODE, BUT THERE WERE NO NUMBERS THAT INDICATED WHAT GEAR I WAS IN. I HAVE NO CLUE WHY THE TCS LIGHT CAME ON AND PRETTY MUCH DISABLED MY CAR. I WAS ABLE TO PULL OVER INTO …

Look up ODI 10568395 at NHTSA ↗

108.5%
ODI 10871930 · 38,350 mi

ON APRIL 27, 2016 I NOTICED A GAP BETWEEN THE SCREEN OR MY INFORMATION DISPLAY AND THE UPPER PORTION OF THE DASHBOARD. I ASKED MY LOCAL BODY SHOP IF IT WAS RELATED TO SOMETHING ELSE THEY HAD JUST TAKEN CARE OF; THE OWNER LOOKED INTO IT, SPOKE TO DOME LOCAL DEALERSHIPS, AND TOLD ME IT'S A KNOWN PROBLEM WITH MAZDA DASHBOARDS BUT THEY WON'T FIX IT. I DON'T KNOW WHAT ELECTRICAL COMPONENTS COULD POTENTIALLY BE AFFECTED IF MOISTURE, DUST, ETC. ENTER THE GAP, AND I ALSO DON'T KNOW IF THIS IS CONTINUING TO SEPARATE. WHAT'S THE END POINT? WHAT IF PA…

Look up ODI 10871930 at NHTSA ↗

2719.6%
ODI 10667403 · 3,500 mi

A FEW TIMES WHEN STARTING UP THE VEHICLE, THE MAZDA EMBLEM POPS UP SLOWLY, THEN FADES AWAY, AND THE LCD SYSTEM SCREEN WILL CONTINUE TO BE A BLANK, BLACK SCREEN WITH NO RESPONSE UNTIL I RESTART THE CAR. ABOUT 7-10 TIMES IT HAS HAPPENED WHERE I'M DRIVING AND ALL OF A SUDDEN THE MUSIC WILL STOP, THEN THE LCD SCREEN SHOWS A MAZDA EMBLEM, AND THE SYSTEM REBOOTS ITSELF. I'M TAKEN NOTES AND HAVE TRIED TO FIND COMMONALITIES WHEN THIS HAPPENS, BUT HAVE NOT YET. I'VE MENTIONED IT EACH TIME I GET A MAZDA OIL SERVICE, BUT THE TECHS NEVER FIND ANYTHING. I…

Look up ODI 10667403 at NHTSA ↗

2620.0%
ODI 10748725 · 1,200 mi

TRAVELING DOWN THE HIGHWAY AT 60 MPH IN MY BRAND NEW MAZDA 3 COUPE WHEN THE DRIVERS SIDE FRONT WINDOW SPONTANEOUSLY IMPLODED THROWING SAFETY GLASS ALL OVER DRIVER AND PASSENGER.

Look up ODI 10748725 at NHTSA ↗

2120.2%
ODI 11208115 · 20,000 mi

A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.

Look up ODI 11208115 at NHTSA ↗

2732.5%
ODI 11205569

IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.

Look up ODI 11205569 at NHTSA ↗

2624.1%
ODI 11093764 · 8,200 mi

I WAS DRIVING ON A VERY QUIET BOULEVARD IN NIAGARA FALLS, NY. I WAS THERE ON A FAMILY TRIP WHEN ALL OF THE SUDDEN WE HEARD MULTIPLE VERY LOUD NOISES COMING FROM THE TOP OF OUR CAR, ESPECIALLY THE LAST ONE WHICH SOUNDED LIKE AN EXPLOSION. THE SUNROOF OR OUR 6-MONTH OLD 2018 MAZDA 3 HAD JUST EXPLODED! WE PARKED TO CHECK WHETHER AN OBJECT HAD FALLEN INTO THE CAR BUT COULD NOT FIND ANYTHING, THANKFULLY THE INSIDE SUNROOF BLIND WAS SHUT BECAUSE MANY OF US COULD HAVE GOTTEN INJURED FROM GLASS PIECES FLYING EVERYWHERE INSIDE THE CAR OTHERWISE. NOW…

Look up ODI 11093764 at NHTSA ↗

1520.3%
ODI 11217419 · 2,000 mi

- REAR VIEW MIRROR FELL OFF WHILE ON THE FREEWAY. HOT DAYS WILL BREAK DOWN THE ADHESIVE AND CAUSE THE REAR VIEW MIRROR TO FALL OFF. - BRAKES VIBRATE HARSHLY WHEN IN SPORT MODE. FASTER THE VEHICLE GOES, THE MORE HARSH THE BRAKES WILL VIBRATE. - ACCELERATION IS JERKY ON LOW END (1ST/2ND) GEAR. IN STOP AND GO TRAFFIC, OR GOING UP-HILL ON LOAD, ACCELERATION WILL FEEL JERKY WHEN TRY TO KEEP A STEADY SPEED BETWEEN 5-15MPH. CAR FEELS NORMAL WHEN PUSHING THE ACCELERATION HARDER.

Look up ODI 11217419 at NHTSA ↗

39.4%
ODI 11399487 · 9,000 mi

MY VEHICLE IS LESS THEN A YEAR OLD AND HAS LESS THAN 10000 MILES ON IT. THE PAINT IS CHIPPING EXTREMELY EASILY. WITHIN THE FIRST MONTH I HAD 3 CHIPS IN THE PAINT ALL THE WAY DOWN TO BARE METAL ON THE DOORS. I BOUGHT A PAINT TOUCH UP PEN FROM MAZDA AND FILLED THEN IN. NOW, A FEW MONTHS LATER I FILLED IN 17, YES 17 MORE ON MY HOOD. I DIDNT EVEN COUNT THE CHIPS IN THE PAINT ON MY BUMPER. THIS IS ABSURD, MY OTHER VEHILCE THAT IS 17 YEARS ON AND HAS OVER 150K MIELS HAS 2 HOOD CHIPS!! AND IT'S DRIVEN THE SAME AMOUNT.

Look up ODI 11399487 at NHTSA ↗

713.5%
ODI 11460348

A have a new 2021 Mazda 3 Hatchback with 3,500 miles. As I was driving and approaching a traffic light to stop, my car shut down completely while in traffic. I turned on my hazard lights, put the car in the park position, and restarted the vehicle. As I proceed with driving, when I made a right turn onto the blvd, a minute after turning when I came to another stop, the vehicle shut down again. I called Romano Mazda in Syracuse, NY. They set me up with an appointment for the following week and gave me a rental. They kept my vehicle for 3 d…

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14.2%
ODI 11521950

Constant rattling after only 2,000 miles. Sounds like it’s coming from behind the glove box. Another constant rattle from the head up display.

Look up ODI 11521950 at NHTSA ↗

325.0%
ODI 11527457

It is the infotainment system but please, hear me out. The manual states that one is able to change channels by using the controls on the steering wheel. That is not the case. It actually is another feature NOT described in the manual. So now in order to change the channel, one must take their hand off the wheel and fidget with a selector and look at a screen (and also hope they are in the right menu section). This is not how most cars with this capability act. This is something that even the manual doesn't describe. This is a hazard, a…

Look up ODI 11527457 at NHTSA ↗

433.3%
ODI 11583322

Interior Rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.

Look up ODI 11583322 at NHTSA ↗

225.0%
ODI 11739690

The vehicle was involved in a rear and side impact collision and the car was totaled on 5/14/2026. The air bags did not deploy. There was a recall on the air bag system immediately after purchase 6/28/2025 and it was taken in July of 2025 to Mazda of Columbia, SC and it was “repaired.” The airbags of the truck that collided with the Mazda did deploy.

Look up ODI 11739690 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
2410.6%
ODI 10538337 · 13,200 mi

WHILE DRIVING AT APPROX. 45 MPH WITH CRUISE CONTROL ENGAGED; THE HEADLIGHTS TURNED OFF FOR ABOUT 2 SECONDS THEN CAME BACK ON. WHEN THE HEADLIGHTS CAME BACK ON THE TRACTION CONTROL LIGHT ILLUMINATED. THE WHOLE ISSUE GAVE THE APPEARANCE OF PART OF THE ELECTRICAL SYSTEM LOSING POWER AND THE POWER THEN BEING RESTORED. DURING THE INCIDENT THE ENGINE DID NOT APPEAR TO LOSE POWER, NOR DID THE CRUISE CONTROL DISENGAGE. *JS

Look up ODI 10538337 at NHTSA ↗

3227.4%
ODI 10510148 · 390 mi

I DROVE THE CAR ON FRIDAY, 4/26/13, FOR ABOUT 120 MILES. ON 4/29/13, I FOUND THE BATTERY DIED. THIS WAS THE SECOND TIME FOR THIS BRAND NEW CAR ABOUT A MONTH. IT'S NOT A RELIABLE PRODUCT. THE SERVICE LADY IN MAITA MAZDA SACRAMENTO TOLD ME THAT I SHOULD DRIVE THE CAR EVERYDAY TO KEEP THE BATTERY WORKING. WHY DIDN'T THEY TOLD ME BEFORE I BROUGHT IT. *TR

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2618.8%
ODI 10586595 · 7,600 mi

TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE POWER MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600 AND THE CURRENT MILEAGE WAS 9,200. UPDATED 07/16/14 MA

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2317.7%
ODI 10694192 · 1,000 mi

TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM, THE BLUETOOTH FUNCTION, AND THE USB SYSTEM REBOOTED AND FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 5/4/15*CN

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2221.2%
ODI 11019165 · 7,062 mi

MY CAR STARTED SHAKING AND I LOST CONTROL OF THE STEERING. I PULLED OVER AS BEST I COULD AND CALLED A TOW TRUCK. THE DEALERSHIP SAYS THAT RATS HAVE CHEWED THROUGH THE ENGINE HARNESS AND OTHER WIRING. THEY SAY THEY HAVE SEEN DOZENS OF CASES IN BROOKLYN AND QUEENS JUST LIKE THIS. THEY SAID THAT RATS ARE ATTRACTED TO THE COATING ON THE WIRES. MAZDA WON'T ISSUE A RECALL OR REPAIR THE WIRING. IT IS A FIRE HAZARD AND DANGEROUS TO DRIVE. I GUESS THEY ARE WAITING FOR SOMEONE TO BE INJURED OR DIE BEFORE THEY FIX IT? MY CAR IS 18 MONTHS OLD WITH …

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1922.9%
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

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3027.8%
ODI 11240844 · 18 mi

TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INT…

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1013.5%
ODI 11229042 · 1,300 mi

THE ENTIRE VEHICLE SAFETY SYSTEM MALFUNCTIONS AT RANDOM TIMES WHILE DRIVING, MOST RECENTLY ON THE HIGHWAY. THE DASHBOARD ILLUMINATES STATING "SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED, DRIVE SAFELY". I LOSE BLIND SPOT MONITORING, LANE KEEP ASSISTANCE, RADAR, AND CITY BRAKE SUPPORT, AMONG OTHER THINGS. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 2 WEEKS.

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39.4%
ODI 11444732

EL VEHICULO TIENE PROBLEMAS DE ENCENDIDO, DESPUES DE ESTAR EN REPOSO DOS DIAS NO ENCIENDE SE TIENE QUE PASAR CORRIENTE, INCLUSIVE EN MANEJOS CORTOS AL VOLVER A ENCENDER EL VEHICULO PRESENTA EL MISMO PROBLEMA, ESTE ES UN PROBLEMA EN LA MAYORIA DE ESTE TIPO DE VEHICULOS, MISMOS QUE SON ENCONTRADOS MUCHOS COMENTARIOS EN INTERNET, EL VEHICULO ESTA EN LA CDMX MEXICO.

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611.5%
ODI 11396149 · 1,700 mi

PASSENGER SIDE BLIND SPOT WARNING FUNCTIONS SPORADICALLY. IT SOMETIMES DETECTS VEHICLES AND SOMETIMES DOES NOT WHILE DRIVING AT THE SAME SPEED.

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520.8%
ODI 11492585

The same or similar issue is described here: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209787-0001.pdf Essentially, this issue has to do with the wiring under the seat that is responsible for airbag functioning. Adjusting the seat caused "Airbag Malfunctioning" alarm/notification to go off on a numerous occasions. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. The vehicle has been inspected by vehicle who is working on the repair. However, the vehicle has been waiting for spa…

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325.0%
ODI 11522759

Automatic emergency braking suddenly engaged while driving on the highway. The car decelerated abruptly to a complete stop, causing the driver behind to rear-end me. There were no vehicles or obstacles in front of the car when the brakes engaged - the closest car was at least 100 feet in front of me. This collision was clearly the result of a faulty automatic emergency braking system. I do not feel safe driving the car knowing this malfunction could happen again, especially at highway speeds. Sudden unexplained braking presents a huge safety ha…

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541.7%
ODI 11569891 · 1,900 mi

The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fir…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
167.1%
ODI 10607525 · 52,000 mi

TL-THE CONTACT OWNS 2012 MAZDA MAZDA3. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLIMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ERROR CODE B229A HAD TO BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. PAM

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76.0%
ODI 10649295 · 38,000 mi

MY WIFE AND I BOUGHT A BRAND NEW MAZDA 3 I-TOURING EDITION IN 2013. ON APPROXIMATELY 10/10/2014 SHE PICKED UP OUR 10 YEAR OLD BOY AND WHEN HE TRIED TO BUCKLE THE SEATBELT IT DID NOT WORK. AFTER SEVERAL ATTEMPTS MY WIFE THEN GOT IN THE PASSENGERS SIDE TO SEE IF SHE COULD GET IT BUCKLED. SHE COULD NOT. AT THIS POINT SHE ALSO NOTICED THE PASSENGER SIDE AIRBAG HAD DISENGAGED, EVEN WITH HER IN THE FRONT SEAT. BEING WELL OVER THE MINIMUM WEIGHT TO ACTIVATE WE KNEW THIS WAS NOT THE PROBLEM WITH THE AIRBAG. UPON RESEARCHING THE INTERNET IT HAS COME TO …

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42.9%
ODI 10630952 · 1,500 mi

STARTING ABOUT A MONTH AFTER WE BOUGHT THE CAR WE NOTICED THAT THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIR BAG WOULD SOMETIMES LIGHT UP INDICATING THAT THE PASSENGER SIDE AIRBAG WAS DEACTIVATED. WE STOP THE CAR AND EXITED THE VEHICLE AND REENTERED THE VEHICLE AND THE LIGHT STARTED TO WORK PROPERLY. OVER THE NEXT SEVERAL DAYS WE NOTICED THAT THE ISSUE WAS HAPPENING MORE OFTEN. WE TOOK THE CAR TO BROWN'S MAZDA IN ALEXANDRIA. AFTER CHECKING THE CAR OUT THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. ON TUESDAY SEPTEMBER 2, 2014 ABOUT 10 DAYS A…

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43.1%
ODI 10650657 · 550 mi

TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ATTEMPTING TO CROSS A RAILROAD TRACK, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND CAUSED THE DRIVER SEAT TO MOVE FORWARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550.

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65.8%
ODI 10897585

TL* THE CONTACT OWNED A 2016 MAZDA 3. THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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22.4%
ODI 11054988 · 2 mi

WHILE DRIVING THE VEHICLE THE AIR BAG WARNING LIGHT BEGAN TO BLINK ON THE DRIVER DISPLAY. AFTER REACHING MY DESTINATION AND AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON THE AIR BAG WARNING LIGHT DISAPPEARED AND DID NOT COME BACK ON.

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00.0%

No examples available for this selection.

68.1%
ODI 11209904 · 1,500 mi

GOT ALERT REGARDING AIR BAGS WHILE DRIVING. ALSO REAR MIRROR FELL OFF THE PLASTIC CASING WHILE DRIVING ON FREEWAY. THEY BOTH HAPPENED AT DIFFERENT INSTANCES. BUT BOTH HAPPENED WHEN I WAS DRIVING FREEWAY AND SCARED ME. TOOK INTO MAZDA DEALER AND THEY SAID THAT BOTH WERE KNOWN ISSUE AND AIRBAG ISSUE IS UNANNOUNCED RECALL.

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00.0%

No examples available for this selection.

47.7%
ODI 11444268

Instrument panel display shows a warrning message: Air Bag System Malfunction. Have the Vehicle inspected.

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1250.0%
ODI 11461918

Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the MyMazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while driving for approximately 10 seconds and then light went out. Discovered technical service bulletin dated 317/2022 no: 08-001/22 indicating this a known problem for Mazda 3 vehicles between 2019 and 2022. Showing design flaw in path layout for wire harne…

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18.3%
ODI 11561121

The contact's daughter had rented a 2023 Mazda Mazda 3. The contact stated that while his daughter was driving at approximately 70 MPH, the vehicle veered off to the left side of the highway and side-swiped a cable system; the vehicle then crashed into the end cap of a guardrail. The vehicle then hydroplaned and hit a bridge pillar. The vehicle flipped as the contact's daughter was ejected from the vehicle and the vehicle landed on the roof in the grass next to the guardrail. The cause of the crash was unknown. The vehicle caught fire and was i…

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18.3%
ODI 11672644

On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical ai…

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112.5%
ODI 11665067

I found out about this recall today. Mazda doesn’t have a fix to this recall yet. I am scared to drive my car in the event of a crash, due to the fact that my airbags won’t go off due to the recall. Mazda said to just “be aware until we have a fix” I cannot just “be aware” if I get into an accident and my airbags don’t go off.

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00.0%

No examples available for this selection.

Engine
3214.2%
ODI 10469613 · 200 mi

THE CAR SOMETIMES SURGES DURING DOWNSHIFTING. I WILL BE DRIVING IN MODERATE TRAFFIC IN THIRD GEAR. THE TRAFFIC SLOWS, AND I LET IN THE CLUTCH AND APPLY THE BRAKE. WHEN THE TRAFFIC STARTS TO PICK UP AGAIN, I AM GOING TOO SLOW FOR THIRD, SO I SHIFT INTO SECOND AND LET THE CLUTCH OUT. MY RIGHT FOOT IS JUST RESTING LIGHTLY ON THE GAS PEDAL. THE CAR HAS NOT BEEN IDLING FAST, BUT AS SOON AS THE CLUTCH IS ENGAGED, THE ENGINE SUDDENLY ROARS AND THE CAR LEAPS FORWARD, EVEN THOUGH I HAVE NOT PRESSED THE GAS AT ALL. I LET IN THE CLUTCH AGAIN TO AV…

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119.4%
ODI 10543517 · 3,660 mi

MY NEW 2013 MAZDA3 WITH ONLY 3660 MILES FAILED ON A BUSY HIGHWAY. FIRST, THE ENGINE MADE A LOUD NOISE EVERY TIME I SHIFTED GEARS (MANUAL SHIFT.) THEN, I COULD NOT CHANGE GEARS AT ALL, AND THE ENGINE FAILED----I JUST BARELY GOT IT TO THE SHOULDER BEFORE IT QUIT ENTIRELY. THE DEALER SAYS THE CLUTCH NEEDS TO BE REPLACED. I'VE HAD THE CAR LESS THAN 6 MONTHS. *TR

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139.4%
ODI 10586595 · 7,600 mi

TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE POWER MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600 AND THE CURRENT MILEAGE WAS 9,200. UPDATED 07/16/14 MA

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64.6%
ODI 10779020 · 1,000 mi

THE CAR SHUT OFF IN THE MIDDLE OF AN INTERSECTION. WOULD NOT STAY RUNNING WHEN I ATTEMPTED TO START IT AGAIN. I HAD IT FOR ONE MONTH.

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76.7%
ODI 11019165 · 7,062 mi

MY CAR STARTED SHAKING AND I LOST CONTROL OF THE STEERING. I PULLED OVER AS BEST I COULD AND CALLED A TOW TRUCK. THE DEALERSHIP SAYS THAT RATS HAVE CHEWED THROUGH THE ENGINE HARNESS AND OTHER WIRING. THEY SAY THEY HAVE SEEN DOZENS OF CASES IN BROOKLYN AND QUEENS JUST LIKE THIS. THEY SAID THAT RATS ARE ATTRACTED TO THE COATING ON THE WIRES. MAZDA WON'T ISSUE A RECALL OR REPAIR THE WIRING. IT IS A FIRE HAZARD AND DANGEROUS TO DRIVE. I GUESS THEY ARE WAITING FOR SOMEONE TO BE INJURED OR DIE BEFORE THEY FIX IT? MY CAR IS 18 MONTHS OLD WITH …

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56.0%
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

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1211.1%
ODI 11191637 · 1,500 mi

ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED THE DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE …

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1114.9%
ODI 11301000 · 12,750 mi

CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TO…

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13.1%
ODI 11444732

EL VEHICULO TIENE PROBLEMAS DE ENCENDIDO, DESPUES DE ESTAR EN REPOSO DOS DIAS NO ENCIENDE SE TIENE QUE PASAR CORRIENTE, INCLUSIVE EN MANEJOS CORTOS AL VOLVER A ENCENDER EL VEHICULO PRESENTA EL MISMO PROBLEMA, ESTE ES UN PROBLEMA EN LA MAYORIA DE ESTE TIPO DE VEHICULOS, MISMOS QUE SON ENCONTRADOS MUCHOS COMENTARIOS EN INTERNET, EL VEHICULO ESTA EN LA CDMX MEXICO.

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1936.5%
ODI 11466576

Low engine oil warning between oil changes. Burned 3+ quarts between 5000 mile and 10,000 mile service.

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28.3%
ODI 11511602

I purchased the car on 02/05/2022, the car mileage is close to 15, 500 miles, on 03/03/2023 the car displayed a vehicle issue message stating low oil level. I checked the oil level dipstick and it was in fact below the minimum line. I added 1 quart of oil as advised by owner's manual. On 3/13/2023, I had an appointment with the dealership for inspection and the dealership confirmed there are no oil leaks and stated the car is fine. The car was not due for oil change and that time, so it had burned a substantial amount of oil. The dealership tol…

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216.7%
ODI 11545514

I was driving on the highway and decided to switch int the left lane so I sped up and heard a big bang and what sounded like my bumper being dragged against the ground. I see on my dashboard that there’s an electrical and engine malfunction so I pullover and pop the hood. A bunch of smoke comes out and i see a little fire so me and my friends run and call the police. The police and firefighters arrived just as the fire was getting large and it had engulfed the front right side of my car. If the notification that there was a malfunction didn’t c…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
3816.8%
ODI 10456191 · 2,700 mi

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…

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1815.4%
ODI 10543517 · 3,660 mi

MY NEW 2013 MAZDA3 WITH ONLY 3660 MILES FAILED ON A BUSY HIGHWAY. FIRST, THE ENGINE MADE A LOUD NOISE EVERY TIME I SHIFTED GEARS (MANUAL SHIFT.) THEN, I COULD NOT CHANGE GEARS AT ALL, AND THE ENGINE FAILED----I JUST BARELY GOT IT TO THE SHOULDER BEFORE IT QUIT ENTIRELY. THE DEALER SAYS THE CLUTCH NEEDS TO BE REPLACED. I'VE HAD THE CAR LESS THAN 6 MONTHS. *TR

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75.1%
ODI 10655090 · 1,400 mi

I INITIALLY HAD ISSUE GETTING INTO AND OUT OF THE 3RD AND 4TH GEAR (MANUAL TRANSMISSION CAR). I COULD FEEL GEARS GRINDING DURING SHIFTING (WITH THE CLUTCH FULLY DEPRESSED). THE DEALER REPLACED THE THIRD GEAR. AFTER THE FIX, THE CAR NOW HAS DIFFICULTY GETTING INTO AND OUT OF GEAR 2 AND 3. THIS PROBLEM IS INTERMITTENT BUT IS MORE NOTICEABLE AFTER THE INITIAL START-UP OF THE CAR, ESPECIALLY IF THE WEATHER IS COLD (50F OR COLDER). WITH THE CLUTCH FULLY PRESSED, I CAN STILL FEEL THE GEAR ROTATING AND GRINDING DURING SHIFTING. WHEN THE CAR IS COLD, A…

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53.8%
ODI 10748004 · 21,000 mi

THE DAY WAS HOT AND I WAS IN STOP AND GO TRAFFIC WITH THE AC SET TO 72 DEGREES IN MY 2015 MAZDA 3 WITH JUST 21K MILES ON IT. MY CAR UNEXPECTEDLY STALLED AND THE CHECK ENGINE AND CHARGING SYSTEM/BATTERY LIGHTS CAME ON BRIEFLY IN THE DASH. I HAD TO SHIFT INTO PARK AND PUSH THE BUTTON TO RESTART MY VEHICLE. THE CAR'S ECU/PCM DID NOT SET ANY CODES AND THE PROBLEM HAS NOT OCCURRED AGAIN SINCE THAT HOT DAY. THIS IS A DANGER BECAUSE THE SUDDEN LOSS OF POWER COULD RESULT IN A REAR END COLLISION LUCKILY I WAS IN STOP AND GO TRAFFIC. DEALER AND MAZDA HAV…

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98.7%
ODI 10968198 · 7,000 mi

THE CLUTCH FAILED AT 7000 MILES. DEALER, HENNESSEY MAZDA IN ATLANTA SUBURBS, DENIES RESPONSIBILITY, WILL NOT HONOR WARRANTY, ATTRIBUTES FAILURE TO DRIVER MISUSE. DRIVER DENIES "'RIDING THE CLUTCH" AND MAJORITY OF USE WAS HIGHWAY TRAVEL. DEALER QUOTED REPAIR COST AT $1600, LATER REDUCED TO $1126. CLUTCH FAILED AT TRAFFIC LIGHT NEAR RESIDENCE. DRIVER WAS THEN UNABLE TO SHIFT INTO FIRST GEAR; CAR BECAME DISABLED AT TRAFFIC INTERSECTION.

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33.6%
ODI 11066024 · 4,200 mi

ENGINE SHUT DOWN IN TRAFFIC AND WOULD NOT COME OUT OF DRIVE. MAZDA DEALER SERVICE TOLD ME TO DISCONNECT BATTERY TO RESET SYSTEM. I THINK THIS IS SAFETY ISSUE. PLEASE CONTACT ME WITH ANSWER

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54.6%
ODI 11240844 · 18 mi

TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INT…

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1013.5%
ODI 11217419 · 2,000 mi

- REAR VIEW MIRROR FELL OFF WHILE ON THE FREEWAY. HOT DAYS WILL BREAK DOWN THE ADHESIVE AND CAUSE THE REAR VIEW MIRROR TO FALL OFF. - BRAKES VIBRATE HARSHLY WHEN IN SPORT MODE. FASTER THE VEHICLE GOES, THE MORE HARSH THE BRAKES WILL VIBRATE. - ACCELERATION IS JERKY ON LOW END (1ST/2ND) GEAR. IN STOP AND GO TRAFFIC, OR GOING UP-HILL ON LOAD, ACCELERATION WILL FEEL JERKY WHEN TRY TO KEEP A STEADY SPEED BETWEEN 5-15MPH. CAR FEELS NORMAL WHEN PUSHING THE ACCELERATION HARDER.

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13.1%
ODI 11719227

My Mazda3 began producing a chirp when shifting from 3rd to 4th gear (automatic transmission). The dealer stated that the car needed a new torque converter. At the time the car only 37,000 miles on it, quite low mileage for a torque converter to fail. Mazda has previously admitted to producing cars with faulty torque converters, as specified in Mazda TXXXXXX] ). While my car fit the description of both the problem and proposed fix, and also fell within the applicable models/VINs listed on the TSB, Mazda corporate HQ stated that my specific VIN …

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47.7%
ODI 11627559

Radiators are failing 3 years after the warranty period. Its leading to coolant lost and perhaps overheating the engine.

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28.3%
ODI 11516740

with less than 7000 miles on a new Mazda3, the transfer and transfer housing went out. This meant the all wheel drive did not operate properly, which could have caused an accident in the right conditions. This was covered by warranty, as well as a shock, strut, and numerous related parts. In total, the warranty covered the total $4395 to repair a car with less than 7000 miles on it.

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325.0%
ODI 11513226

On three occasions thus far when the vehicle was started and placed in drive the transmission slipped terribly, the engine rpms would race when pressing the accelerator and the vehicle would move at no more than a few MPH. The problem is intermittent but can be inspected. The problem has occurred on public roads when stopped at a light or stop sign and I was unable to move forward again after stopping. The problem was reproduced by the dealer. The dealer had the vehicle for 29 days for repair attempts and returned it to me one day before my…

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18.3%
ODI 11718990

left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000–5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: “Skyactiv Partially Disabled” warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an …

Look up ODI 11718990 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
146.2%
ODI 10495047 · 16,000 mi

TL* THE CONTACT OWNS A 2012 MAZDA3. THE CONTACT STATED THAT IT WAS DIFFICULT TO START THE VEHICLE. AFTER THE VEHICLE WAS STARTED AND WHILE DRIVING 15 MPH, THE POWER STEERING, TRACTION CONTROL, AND ANTI-LOCK BRAKES FAILED. MOMENTS LATER, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE CONTACT STATED THAT THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS ON MULTIPLE OCCASIONS AND THE BATTERY WAS REPLACED SEVERAL TIMES BUT THE FAILURE COULD NOT BE LOCATED. THE FAILURES RECURRED. THE VEHICLE WAS AWAITING ADDITIO…

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1512.8%
ODI 10577885 · 26,081 mi

DRIVING DOWN THE STREET AT 15 MPH, THE CAR IN FRONT OF MYSELF HAD SLOWED DOWN AND STOPPED AT A LIGHT. WHEN I SEEN SHE WAS STOPPING, I PRESSED DOWN MY BRAKES SO I WOULD STOP BUT THE BRAKE PEDDLE PUSHED ALL THE WAY TO THE FLOOR. MY CAR DIDN'T STOP. FROM THIS I HAD REAR-ENDED THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT, THE BRAKES WERE TESTED AGAIN AND RESULTED IN THE PEDDLE STILL BEING PUSHED DOWN TO THE FLOOR. *TR

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2215.9%
ODI 10597877 · 1,853 mi

ON MAY 7, 2014, AT APPROXIMATELY 11:00 PM I PARKED IN A PARKING SPACE, ON A HILL, AT TOWSON WOODS APARTMENT COMPLEX. I TURNED THE CAR OFF WITH THE EMERGENCY BRAKE ENGAGED AT OVER 3/4 OF THE WAY UP. I WAS STANDING ABOUT 10 FEET OUTSIDE MY CAR, WHICH WAS OFF AND STATIONARY, TALKING TO A FRIEND FOR APPROXIMATELY 10-15 MINUTES WHEN MY CAR STARTED TO ROLL BACKWARDS OF ITS OWN ACCORD. I ATTEMPTED TO PUSH IT, WHICH FAILED, AND THEN I JUMPED INTO THE DRIVERS SEAT AND TRIED TO PULL THE EMERGENCY BRAKE UP AS FAR AS IT COULD GO, WHICH DID NOT STOP THE CAR…

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2620.0%
ODI 10820726 · 1,429 mi

TOOK CAR IN FOR FIRST OIL CHANGE AT 1429 MILES AND WAS TOLD BOTH FRONT BRAKE ROTORS WERE GROOVED AND THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED.

Look up ODI 10820726 at NHTSA ↗

1413.5%
ODI 11033404

IN AUGUST I RECEIVED NOTICE OF A SAFETY RECALL BECAUSE OF A BRAKE PROBLEM. THE LETTER INSTRUCTED US TO WAIT FOR NOTIFICATION THAT PARTS ARE AVAILABLE. IT HAS BEEN NEARLY TWO MONTHS SINCE I GOT THE NOTIFICATION. I HAVE CALLED THE COMPANY, AND THEY TELL ME THAT THE PARTS ARE STILL NOT AVAILABLE. BECAUSE THE BRAKES ARE AN IMPORTANT PART OF SAFETY, IT SEEMS TO ME THAT MAZDA HAS NOT PERFORMED THE REPAIRS IN A TIMELY MANNER.

Look up ODI 11033404 at NHTSA ↗

78.4%
ODI 11075322 · 200 mi

WE LEASED THIS CAR IN JULY OF 2017. A COUPLE WEEKS LATER ON 8/9/17 MY DAUGHTER WAS DRIVING THE CAR. AS SHE APPROACHED THE EXIT RAMP ON A HIGHWAY NEAR OUR HOUSE SHE FELT WHAT SHE THOUGHT WAS ANOTHER CAR HITTING HER IN THE REAR. SINCE NO VEHICLES STOPPED SHE DROVE THE CAR TO A CORNER NEAR OUR HOUSE WHILE HEARING A LOUD GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. WHAT HAD HAPPENED WAS THAT THE DRIVER SIDE REAR BRAKE UNIT WAS MISSING 1 OF THE 2 BOLTS THAT HELD IT IN PLACE AND THE SECOND BOLT HAD DISLODGED TO THE POINT WHERE IT WAS NO LON…

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65.6%
ODI 11268307 · 7,000 mi

I HAD A SCARY SAFETY ISSUE WITH MY 2018 MAZDA 3 YESTERDAY. I HAD LEFT THE CAR RUNNING SO THAT MY DOG WOULD HAVE A/C. MY CAR IS HAS STANDARD TRANSMISSION. I PULLED UP THE EMERGENCY BRAKE BUTTON BUT AS I WAS EXITING THE CAR MY DOG ACCIDENTALLY PUT HER PAW ON THE EMERGENCY BRAKE BUTTON AND THE CAR STARTED GOING BACKWARDS. THANK GOODNESS I WAS ABLE TO REACH IN AND PULL THE EMERGENCY BRAKE BUTTON BACK UP. THIS COULD HAVE BEEN A TRAGEDY, NOT ONLY POTENTIALLY DAMAGING MY CAR AND OTHER PEOPLE'S PROPERTY BUT GOD FORBID MY CAR ROLLED INTO A PERS…

Look up ODI 11268307 at NHTSA ↗

1520.3%
ODI 11217419 · 2,000 mi

- REAR VIEW MIRROR FELL OFF WHILE ON THE FREEWAY. HOT DAYS WILL BREAK DOWN THE ADHESIVE AND CAUSE THE REAR VIEW MIRROR TO FALL OFF. - BRAKES VIBRATE HARSHLY WHEN IN SPORT MODE. FASTER THE VEHICLE GOES, THE MORE HARSH THE BRAKES WILL VIBRATE. - ACCELERATION IS JERKY ON LOW END (1ST/2ND) GEAR. IN STOP AND GO TRAFFIC, OR GOING UP-HILL ON LOAD, ACCELERATION WILL FEEL JERKY WHEN TRY TO KEEP A STEADY SPEED BETWEEN 5-15MPH. CAR FEELS NORMAL WHEN PUSHING THE ACCELERATION HARDER.

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26.3%
ODI 11402806 · 9,706 mi

I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY THE BRAKES WERE ENGAGED BRINGING THE VEHICLE TO A COMPLETE STOP CAUSING THE VEHICLE BEHIND TO COME TO A SCREECHING HALT. IN A FEW SECONDS I WAS ABLE TO DRIVE OFF.

Look up ODI 11402806 at NHTSA ↗

59.6%
ODI 11446816

I had two incidents during a short 25 min drive. Incident 1: I was in right side of the road, there were 2 lanes on this side. I was in the far left lane driving at below 30 mph, there was no vehicle directly behind me, and no vehicle directly in front of me. There was no vehicle in the oncoming side of traffic. There was 1 vehicle in the right lane next to me, about 20 feet behind. This vehicle slowed down to turn right into a parking lot. I did not have my foot on the brake at all, the vehicle behind me was in no way veering into my lane or…

Look up ODI 11446816 at NHTSA ↗

00.0%

No examples available for this selection.

216.7%
ODI 11522759

Automatic emergency braking suddenly engaged while driving on the highway. The car decelerated abruptly to a complete stop, causing the driver behind to rear-end me. There were no vehicles or obstacles in front of the car when the brakes engaged - the closest car was at least 100 feet in front of me. This collision was clearly the result of a faulty automatic emergency braking system. I do not feel safe driving the car knowing this malfunction could happen again, especially at highway speeds. Sudden unexplained braking presents a huge safety ha…

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18.3%
ODI 11676800

Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed …

Look up ODI 11676800 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Seats
167.1%
ODI 10565305 · 19,293 mi

TOOK DELIVERY OF 2012 MAZDA3 I GRAND TOURING WITH 19,293MILES ON IT. NOTICED DRIVER'S SEAT ROCKED BACK AND FOURTH UNDER ACCELERATION AND BRAKING. TOOK IT BACK TO THE DEALER WHERE I GOT IT AND WAS TOLD TO TAKE IT TO MAZDA DEALER AS IT WAS STILL UNDER WARRANTY. TOOK THE VEHICLE TO LOCAL MAZDA DEALER ON FEB 17 2014 AND THEY NOTICED THE ROCKING IN THE SEAT AND REPLACED THE SEAT TRACK. AFTER REPLACING THE TRACK, THE SEAT STILL ROCKED AND THE DEALER ACKNOWLEDGED THE FACT IT WAS STILL DOING IT. THEY CONTACTED MAZDA TECHNICAL SUPPORT WHO GOT BACK…

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97.7%
ODI 10585551 · 4,807 mi

TL- THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT HAD NOTICED EXTENSIVE SPIDER WEBS WITHIN THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CLEANED THE INTERIOR AND THE SAFETY CONCERN HAD RECURRED. THE CONTACT HAD NOTICED THAT THERE HAD STILL BEEN NUMEROUS SPIDER WEBS AFTER THE LOCAL DEALER WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN BACK TWICE TO HAVE THE VEHICLE INSPECTED AND TO REMOVE THE SPIDER INFESTATION. THE VEHICLE WAS CLEANED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILU…

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10.7%
ODI 10823880 · 6,000 mi

MY DAUGHTER WAS DRIVING AT 65 MPH ON THE INTERSTATE. THE ROAD WAS STRAIGHT AND SHE WAS TRAVELING IN THE RIGHT HAND LANE WHEN SHE WAS STRUCK FROM BEHIND LEFT OF CENTER BY ANOTHER VEHICLE. HER CAR BOUNCED OFF THE RIGHT SIDE GUARDRAIL AND THEN SPUN ACROSS THE ROADWAY. HER CAR THEN STRUCK THE CONCRETE BARRIER ON THE LEFT SIDE OF THE ROAD. MY DAUGHTER AND HER PASSENGER WERE THROWN BACKWARDS DUE TO THE IMPACT FROM BEHIND AND MY DAUGHTER LOST CONSCIOUSNESS AT THAT POINT. SHE SUFFERED A CONCUSSION AND HAS HAD FREQUENT AND SOMETIMES SEVERE HEADACHES, AL…

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64.6%
ODI 10650657 · 550 mi

TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ATTEMPTING TO CROSS A RAILROAD TRACK, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND CAUSED THE DRIVER SEAT TO MOVE FORWARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550.

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43.8%
ODI 10865664 · 6,000 mi

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE STOPPED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE FRONT DRIVER'S SEAT FRACTURED AND COLLAPSED. THE CONTACT SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND LOWER BACK. THE DRIVER OF THE OTHER VEHICLE WAS TAKEN AWAY BY AMBULANCE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Look up ODI 10865664 at NHTSA ↗

11.2%
ODI 11421735

Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as…

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10.9%
ODI 11093549 · 74 mi

HEADRESTS TIP TOO FAR FORWARD. THEY CAUSE GREAT PAIN TO THE NECK, SHOULDERS AND BACK. PEOPLE HAVE RESULTED IN REMOVING THE HEADRESTS ALTOGETHER. IF THE VEHICLE CAUSES A PERSON PAIN, THEN THE VEHICLE IS NOT SAFE.

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11.4%
ODI 11254802 · 3,000 mi

HEATED SEAT SHUTS OFF RANDOMLY WHILE DRIVING

Look up ODI 11254802 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.2%
ODI 11470333

When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there are many customers with the exact same issue. The customers have also made complaints to the NHTSA. Mazda has a technical service bulletin for this problem (Bulletin no:08-001/22) and states the issue is due to "Driver-side air bag module circuit: op…

Look up ODI 11470333 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range30,000 mi1 (sparse)
ODI 11360866 · 30,000 mi

THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.

Look up ODI 11360866 at NHTSA ↗

Electrical System6,350–60,000 mi20,500 mi6
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

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ODI 11098712 · 475 mi

WHEN STARTING THE CAR SMART CITY BRAKE AMBER WARNING LIGHT AND SMART CITY AMBER FAULT LIGHT WILL SOMETIMES APPEAR ON THE DASH AFTER CAR SITS IN HOT SUN AND REMAIN ON AFTER CAR IS STARTED AND IS BEING DRIVEN. THE WARNING LIGHTS MAY OR MAY NOT DISAPPEAR WHILE THE CAR IS BEING DRIVEN. THE FIRST TIME THIS OCCURRED WAS SOON AFTER PURCHASING THE CAR MAY 25, 2017. THE DEALER SERVICE DEPARTMENT WAS NOTIFIED AND AFTER INVESTIGATING REPLACED THE FORWARD SENSING CAMERA (FSC) AND PERFORMED A DYNAMIC AIMING PROCEDURE SYSTEM OPERATION. NO FURTHER SIMILAR PRO…

Look up ODI 11098712 at NHTSA ↗

ODI 11310563 · 11,000 mi

TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 [phone removed], HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Look up ODI 11310563 at NHTSA ↗

Back Over Prevention36,049–58,000 mi50,000 mi7
ODI 11493694 · 61,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that the Mazda Connect touch screen in the center display was operating independently; however, there was no visible damage to the touch screen. The contact stated that the failure was significantly distracting while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the dealer. The contact related the fail…

Look up ODI 11493694 at NHTSA ↗

ODI 11494158 · 80,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that while operating the vehicle, the main display screen malfunctioned, and the back-up camera failed to display an image. Additionally, the display provided erroneous warnings included the low tire pressure information. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the display interface was faulty and needed to the replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was…

Look up ODI 11494158 at NHTSA ↗

ODI 11584492 · 30,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated while driving at various speeds in the rain or in the snow, the instrument cluster, the instrument panel, and the infotainment system became inoperable, causing the Forward Sensing Camera system to become inoperable. Additionally, the contact stated that the rearview camera was inoperable while reversing in the rain or in the snow. The contact stated that the failure had been recurring while operating the vehicle in inclement weather. The dealer was not notified of the failure. The vehicl…

Look up ODI 11584492 at NHTSA ↗

Service BrakesToo few reports for a range13,516 mi4 (sparse)
ODI 11075322 · 200 mi

WE LEASED THIS CAR IN JULY OF 2017. A COUPLE WEEKS LATER ON 8/9/17 MY DAUGHTER WAS DRIVING THE CAR. AS SHE APPROACHED THE EXIT RAMP ON A HIGHWAY NEAR OUR HOUSE SHE FELT WHAT SHE THOUGHT WAS ANOTHER CAR HITTING HER IN THE REAR. SINCE NO VEHICLES STOPPED SHE DROVE THE CAR TO A CORNER NEAR OUR HOUSE WHILE HEARING A LOUD GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. WHAT HAD HAPPENED WAS THAT THE DRIVER SIDE REAR BRAKE UNIT WAS MISSING 1 OF THE 2 BOLTS THAT HELD IT IN PLACE AND THE SECOND BOLT HAD DISLODGED TO THE POINT WHERE IT WAS NO LON…

Look up ODI 11075322 at NHTSA ↗

ODI 11115710 · 10,000 mi

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT…

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ODI 11240160 · 17,032 mi

REAR BRAKES SEVERLY CORRODED AND NEAR FAILURE BETWEEN 13000 AND 17000 MILES DESPITE ROUTINE WASHING. REAR BRAKE NOISES BEGAN EARLY IN THIS MILEAGE RANGE THEN ESCALATED ALONG WITH REDUCED STOPPING POWER. DEALER REPLACED BRAKES AT 17000 MILES (COST NOT COVERED) AND STATED REAR PADS WORN TO 3/32 AND 4/32 AND FROZEN IN THE CALIPERS ALONG WITH DEEP SCORING ON ROTOR SURFACES. CO WORKER WITH THE EXACT SAME CAR HAD THE EXACT SAME ISSUE/DIAGNOSIS/FIX/MILEAGE, YET SOMEHOW THEY COVERED HIS REPALCEMENT...

Look up ODI 11240160 at NHTSA ↗

EngineToo few reports for a range27,500 mi4 (sparse)
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

Look up ODI 11091527 at NHTSA ↗

ODI 11115710 · 10,000 mi

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT…

Look up ODI 11115710 at NHTSA ↗

ODI 11300508 · 46,000 mi

ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.

Look up ODI 11300508 at NHTSA ↗

Visibility/WiperToo few reports for a range22,822 mi2 (sparse)
ODI 11220822 · 22,000 mi

DEALERSHIP UNABLE TO PERFORM SAFETY RECALL. THE FOLLOWING IS A COPY I HAVE SENT TO THE DEALERSHIP AND MAZDA USA. I HAVE BEEN ATTEMPTING TO HAVE SAFETY RECALL REPAIR ON MY VEHICLE SINCE 05/12/19. I RECEIVED A SAFETY RECALL 3219D LETTER FOR MY 2017 MAZDA3. I SCHEDULED AN APPOINTMENT AT BILL HOOD MAZDA ON 05/29/19 @8:00AM. UPON ARRIVAL AT THE DEALERSHIP, I WAS TOLD THEIR COMPUTER TO RECALIBRATE THE RELAY FOR THIS RECALL WAS BROKEN AND I WOULD NEED TO RESCHEDULE. LES IN THE SERVICE DEPARTMENT TOLD ME THAT IT WAS ORDERED AND WOULD BE IN BY THE N…

Look up ODI 11220822 at NHTSA ↗

ODI 11318577 · 23,644 mi

2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F…

Look up ODI 11318577 at NHTSA ↗

Structure:BodyToo few reports for a range23,000 mi3 (sparse)
ODI 10985045 · 10 mi

WINDSHIELD HAS MULTIPLE RIPPLES FROM THE DRIVER AND PASSENGER SIDE PILLARS TO 6 INCHES IN. THIS CONDITION CAUSES EYE STRAIN WHILE DRIVING. I HAVE TO LOOK OUT OF THE SIDE WINDOW TO CLEAR/ RESET MY EYES, THEN, LOOK THOUGH THE RIPPLED WINDSHIELD. THIS ISSUE HAS BEEN GOING ON SINCE DAY 1 (2 MONTHS IN) AND NO RESOLUTION. POTENTIAL CAUSE FOR ACCIDENT DUE TO HAVING TO NOT FACE FORWARD. ISSUE OCCURS AT ANY STAGE OF OPERATION, DAY TIME IS WORSE THAN NIGHT. WEATHER CONDITIONS NO NOT CHANGE ISSUE.

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ODI 11102914 · 28,692 mi

THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT

Look up ODI 11102914 at NHTSA ↗

ODI 11258570 · 23,000 mi

I AM NOTICING EXCESSIVE PAINT CHIPS ON THE HOOD AND FRONT FENDERS OF MY 2017 MAZDA 3. THE PAINT IS: SOUL RED CRYSTAL PAINT. I HAVE NOT NOTICED OR HEARD ROAD DEBRIS HIT THE CAR. THE CAR HAS ABOUT 23000 MILES. THE PAINT SEEMS VERY THIN. I HAVE NOTICED OTHER MAZDA OWNERS WITH THIS PAINT HAVING SIMILAR ISSUES. PERHAPS THESE CARS SHOULD BE RECALLED AND BE REPAINTED. I HAVE SUBMITTED A PHOTO - THERE IS ONE DENT RIGHT FRONT FENDER FROM A ROCK THAT DID HIT THE CAR OVER A YEAR AGO, BUT THE CHIPS WERE NOT THERE.

Look up ODI 11258570 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range38,000 mi1 (sparse)
ODI 11301814 · 38,000 mi

I HAVE ONLY 38K MILES ON MY VEHICLE I WENT TO GET EMISSIONS DONE I FAILED DUE TO GAS CAP WENT TO DEALERSHIP AND FOUND OUT A LOT OF PEOPLE HAVE BEEN REPLACING THERE GAS CAPS AND THIS IS MY FIRST YEAR TO HAVE TO DO EMISSIONS TEST AND THIS IS MAKING ME WONDER WILL MY GAS CAP FAIL AGAIN NEXT YEAR OR EVERY 3 YEARS AND MY GAS CAP HAS A STRING ATTACHED TO IT SO IT HAVE NEVER HIT THE GROUND OR ANY THING OF THAT NATURE IF I HAVE TO REPLACE THE GAS CAP DUE TO INEFFICIENT SEALING OF GAS CAP TO GAS TANK I FEEL THERE SHOULD B A RECALL TO FIX THE ISSUE I HAV…

Look up ODI 11301814 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11618216

I am experiencing an issue with the infotainment system in my vehicle where it behaves erratically and intermittently without any input from me. Radio Stations Change Automatically: The system switches between radio stations on its own, even when I haven’t touched the controls. Unwanted Phone Calls: The system will sometimes dial random contacts from my phone without any command or input from me. This has led to accidental calls. Dropped Calls: When I’m on a phone call via the car's Bluetooth connection, the system frequently drops the call…

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ODI 11618555 · 42,098 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that while reversing, the rearview camera image was distorted or showed a black screen occasionally and failed to engage on other occasions. The vehicle was taken to the dealer, where the rearview camera was replaced several times; however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not …

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2024-112None
ODI 11623568

Screen has delamination causing it to have a "ghost touch" it will randomly change stations, change volume, try to make calls and click random buttons. It does all this without having been touched, this has occurred multiple times while driving causing a distraction that could eventually result in a wreck.

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ODI 11624190 · 55,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that while in reverse(R), the rearview camera would intermittently display a distorted or blank image. The vehicle was taken to a dealer where the camera was replaced under warranty; however, the failure returned almost a year later after the repair. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not available. The ve…

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2024-123None
ODI 11631651

My rear camera is not centered when I bought my car as new in 2017. I reported the issue. But they told me it is normal. I got a letter from Mazda in 2022 about the rear camera recall. Then I asked them to do the recall. They told me they don't have parts. Recently, the video output is getting worse. It is distorted, flickering and zoomed out. I asked them again on 2024. They told the recall is not even started. Manufacturer Recall Number 6023G NHTSA Recall Number 23V-487 Recall StatusRecall Incomplete, remedy not yet available

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ODI 11632043

The infotainment system is malfunctioning. It constantly restarts/reboots while I am driving and it is highly distracting. I contacted Mazda USA about this, but they responded by saying there are not active recalls for this car and the car isn't under warranty. I took it to a dealership and they quoted me $1450 for repairs. However, a problem such as this should not be occuring for a car that isn't too old. It is highly distracting and it is endagering me while I am driving, putting my and drivers on the roads' safety at risk. Mazda shoul…

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ODI 11632325

The touchscreen for the infotainment area is ghost touching and changing information. This turn off information like lane change assist changes the volume of the blinker as well as randomly calls people. This is highly disruptive and distracting while driving. There has been many instances when I have had to pull off the road to try to avoid major issues because of this. When it is selecting things it’s self I am not able to use the touch screen at all. It is also selecting things when I am driving over 5mph when the screen is not supposed to …

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2025-012None
ODI 11638088

My 2017 Mazda Mazda3 Sport is affected by a problem widely known as "ghost touch" by owners of this vehicle. This issue causes the touch screen to behave erratically and activate random functions, which is extremely distracting while driving. Mazda has a recall on a similar issue for the 2014-2016 Mazda3, but it refuses to fix this obviously widespread issue for the 2017 and later models.

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ODI 11638628

Malfunctioning on and off on the display screen. My battery went dead after 11 months. Cause? It started over a year ago, but I called Mazda and they said there were no recalls at that time. Are there any now to date? Thank you for your time.

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2025-020None

No examples available for this selection.

2025-032None
ODI 11651361

Seat sensor failed.

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ODI 11651853

Hello frustrated people! Second time back to the dealership...backup camera they say got wet from moisture, (after 2 drained batteries in less than 2 years), my cost. I think that this is a very dangerous vehicle that I am driving now!!!! Besides the fact, at my age, being stuck in a parking lot in 20 degree weather for 3 hours waiting for roadside assistance. The camera goes haywire...I cannot connect to the phone or navigation system. I can't leave my house for fear that my car is not going to start! Now I have to pay for a backup ca…

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2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-063None
ODI 11664888

The vehicle's touch screen for radio/nav/vehicle settings has delaminated which causes the display to detect "touches" that are a result of the delamination. This can result in navigation exiting, radio changing audio levels, and a myriad of other things like turning on/off vehicle safety settings. This was a known issue on the previous models and a short web-search has found that many others with this generation mazda has the same issue.

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ODI 11665128

I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a U turn so I could park the car. Midway through the U turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundat…

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ODI 11666760

The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed. It a distraction and unsafe. I've noticed that other Mazdas had issues with this as well and were given extended warranties to fix this problem. Why not the 2017 Mazda 3? I talked to a mechanic about fixing it and it's very expensive yet it's a widespread Mazda problem. Someone is going to crash because of this.

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2025-074None
ODI 11671873

The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed clearly. The screen appeared like this unexpectedly when I returned to my car after a work day. The only warning was a malfunction of the screen's touch function for the last several months.

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ODI 11674432

1. What component or system failed or malfunctioned, and is it available for inspection upon request? -> Infotainment display has "ghost touch" issue. Infotainment starts acting up on its own without driver input. It changes radio station automatically, places a call randomly, disconnects call randomly. This is caused by the touchscreen digitizer, the display lens of poor quality which leads to webbing or cracking on the inside. This leads to loss of touch and ghost touch issue 2. How was your safety or the safety of others put at risk? -> It …

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ODI 11676190

The original OEM radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrating to use. The screen often registers inputs without me touching it, leading to random changes in volume, station selections, and menu navigation. As a result, I find myself unable to rely on my radio for music or navigation, which significantly detracts from my driving experience. I’m considering possible solutions, but for now, it's an inconvenience that I can't overlook.

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2025-080None

No examples available for this selection.

2025-091None
ODI 11686763

Anytime the tank was filled with gas there was a strong smell of gasoline vapors that persisted for several days. The car was a few months past its warranty on emissions issues and so I was charged about $1500 to replace a cracked fuel pump and fuel vent that was stuck open. The mechanic also said that the check engine light should have warned me about the problem but that neither the dashboard light nor his diagnostic equipment was triggered by the defect. He suspects the car's computer is programmed to avoid drawing attention to the problem. …

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2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11731744

Many modern trucks, SUVs, and cars use LED headlights that are excessively bright and create dangerous glare. When approaching these vehicles from the opposite direction, the headlights can be blinding , similar to having a flashlight shined directly into your eyes , causing temporary loss of visibility. The glare also affects drivers traveling in the same direction, as the intense light reflects sharply off rear‑view and side mirrors. This creates a persistent distraction and makes it difficult to maintain safe awareness of the road. This is…

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 218 reports

2022: 18 complaints · 2023: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291618
20237910
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222400
20231200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherElectrical SystemBack Over PreventionService BrakesEngineVisibility/WiperStructure:BodyFuel/Propulsion System
Unknown Or Other—
6
ODI 11493084

I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!

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ODI 11519881

The infotainment screen cracked on its own due to weather or humidity. The infotainment then proceeded to have ghost issues where it would change randomly. These seems like an electrical hazard. There are numerous complaints in forums but on 2014-2016 were recalled when other years have the same issue.

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ODI 11580062

The car was experiencing the Mazda Ghost Touch in which the navigation/infotainment screen randomly pushes buttons resulting in distracted driving. Mazda has authorized repairs for 2014-2016 models, but refuses to fix later models. For reference, see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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0
1
ODI 11665128

I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a U turn so I could park the car. Midway through the U turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundat…

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0
1
ODI 11205569

IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.

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00
Electrical System
6
ODI 11493084

I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!

Look up ODI 11493084 at NHTSA ↗

ODI 11519881

The infotainment screen cracked on its own due to weather or humidity. The infotainment then proceeded to have ghost issues where it would change randomly. These seems like an electrical hazard. There are numerous complaints in forums but on 2014-2016 were recalled when other years have the same issue.

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ODI 11580062

The car was experiencing the Mazda Ghost Touch in which the navigation/infotainment screen randomly pushes buttons resulting in distracted driving. Mazda has authorized repairs for 2014-2016 models, but refuses to fix later models. For reference, see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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—
2
ODI 11494158 · 80,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that while operating the vehicle, the main display screen malfunctioned, and the back-up camera failed to display an image. Additionally, the display provided erroneous warnings included the low tire pressure information. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the display interface was faulty and needed to the replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was…

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ODI 11584492 · 30,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated while driving at various speeds in the rain or in the snow, the instrument cluster, the instrument panel, and the infotainment system became inoperable, causing the Forward Sensing Camera system to become inoperable. Additionally, the contact stated that the rearview camera was inoperable while reversing in the rain or in the snow. The contact stated that the failure had been recurring while operating the vehicle in inclement weather. The dealer was not notified of the failure. The vehicl…

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0
1
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

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000
Back Over Prevention0
2
ODI 11494158 · 80,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated that while operating the vehicle, the main display screen malfunctioned, and the back-up camera failed to display an image. Additionally, the display provided erroneous warnings included the low tire pressure information. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the display interface was faulty and needed to the replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was…

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ODI 11584492 · 30,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated while driving at various speeds in the rain or in the snow, the instrument cluster, the instrument panel, and the infotainment system became inoperable, causing the Forward Sensing Camera system to become inoperable. Additionally, the contact stated that the rearview camera was inoperable while reversing in the rain or in the snow. The contact stated that the failure had been recurring while operating the vehicle in inclement weather. The dealer was not notified of the failure. The vehicl…

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—00000
Service Brakes
1
ODI 11665128

I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a U turn so I could park the car. Midway through the U turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundat…

Look up ODI 11665128 at NHTSA ↗

00—
1
ODI 11115710 · 10,000 mi

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT…

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000
Engine0
1
ODI 11091527 · 4,800 mi

MAKING A RIGHT TURN FROM A STOP ONTO A FREEWAY SIDE STREET. IT IS A 50 MPH ZONE. ABOUT HALFWAY THROUGH THE TURN ON LIGHT THROTTLE AT ABOUT 10 MPH, I GIVE IT THE GAS AND NOTHING HAPPENS. THE ENGINE IS STILL RUNNING BUT WILL NOT ACCELERATE. I LET OFF THE THROTTLE COMPLETELY THAN REAPPLY IT. NOW IT ACCELERATES. GAS TANK IS SLIGHTLY OVER 1/4 FULL. THIS HAS BEEN PREVIOUSLY REPORTED TO MAZDA AS IT HAS OCCURRED A FEW TIMES BEFORE. THEY HAD INSTALLED A RECORDING DEVICE IN THE CAR FOR A WHOLE MONTH BACK IN JANUARY THIS YEAR. TODAY WAS THE FIRST TIM…

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0
1
ODI 11115710 · 10,000 mi

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT…

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—000
Visibility/Wiper
1
ODI 11205569

IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.

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0000—00
Structure:Body000000—0
Fuel/Propulsion System0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

7 mentions · 8.4% of complaints

Median mileage: 10,055 mi (5 usable records).

ODI 11054988 · 2 mi

WHILE DRIVING THE VEHICLE THE AIR BAG WARNING LIGHT BEGAN TO BLINK ON THE DRIVER DISPLAY. AFTER REACHING MY DESTINATION AND AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON THE AIR BAG WARNING LIGHT DISAPPEARED AND DID NOT COME BACK ON.

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ODI 11064669 · 10,055 mi

AS I DROVE ALONG A MAJOR ROUTE, I CAME TO A STOP LIGHT. WHEN ITTURNEDGREEN, I PROCEEDED TO DRIVE FORWARD AND FELT CAR PULLING TO RIGHT SIDE. AS MY SPEED INCREASED TO 25, THE PULL BECAME STRONGER BUT, I PROCEEDED SLOWLY AND REMAINED UNDER 30MPH. AFTER DRIVING APPROXIMATELY 1 MILE, I HEARD THREE TONE ALERTS FOLLOWED BY LOW PRESSURE WARNING LIGHT. PULLED OVER, CALLED AAA WHO REPLACED FLAT TIRE. THE SIDEWALL WAS SPIDERED PATTERN AND BLOWN. THIS MORNING, I NOTICED THAT ANOTHER TIRE HAS THAT SAME SPIDER PATTERN BUT IS NOT BLOWN OUT. I CONTACTE…

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ODI 11098712 · 475 mi

WHEN STARTING THE CAR SMART CITY BRAKE AMBER WARNING LIGHT AND SMART CITY AMBER FAULT LIGHT WILL SOMETIMES APPEAR ON THE DASH AFTER CAR SITS IN HOT SUN AND REMAIN ON AFTER CAR IS STARTED AND IS BEING DRIVEN. THE WARNING LIGHTS MAY OR MAY NOT DISAPPEAR WHILE THE CAR IS BEING DRIVEN. THE FIRST TIME THIS OCCURRED WAS SOON AFTER PURCHASING THE CAR MAY 25, 2017. THE DEALER SERVICE DEPARTMENT WAS NOTIFIED AND AFTER INVESTIGATING REPLACED THE FORWARD SENSING CAMERA (FSC) AND PERFORMED A DYNAMIC AIMING PROCEDURE SYSTEM OPERATION. NO FURTHER SIMILAR PRO…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

4 mentions · 4.8% of complaints

Median mileage: 28,692 mi (3 usable records).

ODI 11102912 · 28,692 mi

SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO SIDE SWIPE OTHER CARS. ON THE FREEWAY THEY CHECKED IT MILDLY I SAY THAT BECAUSE THEY DIDNT LAST NOT EVEN AN HOUR WHEN I GOT CAR RETURNED TO ME THE PR…

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ODI 11102914 · 28,692 mi

THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT

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ODI 11163194 · 19,735 mi

I WROTE THE FOLLOWING DESCRIPTION OF WHAT HAPPENED TO MAZDA CUSTOMER SERVICES: ON THE EVENING OF DECEMBER 4, 2018, I WAS ON MY WAY HOME FROM WORK. I WAS DRIVING 75 MPH, THE POSTED SPEED LIMIT FOR THAT STRETCH OF TEXAS HIGHWAY. THE SURFACE OF THE ROAD IS BRAND NEW AND DRIVING CONDITIONS WERE IDEAL. AT APPROXIMATELY 6:10 PM, ABOUT 10 MILES FROM HOME, THERE WAS A LOUD THUD AND MY CAR DROPPED AND LURCHED TOWARD THE CENTER LINE. I THOUGHT I HAD HIT SOMETHING HUGE, AND EXPECTED TO FIND SIGNIFICANT DAMAGE TO MY CAR AND A SHREDDED TIRE. I MANAG…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

4 mentions · 4.8% of complaints

Median mileage: 45,500 mi (2 usable records).

ODI 11300508 · 46,000 mi

ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.

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ODI 11300606 · 45,000 mi

ENGINE STALLS; STOPS RUNNING. LOSES TOTAL POWER WHILE DRIVING ON A HIGHWAY. THIS HAS HAPPENED AT LEAST 4 TIMES, BUT MOST LIKELY MORE. MY MAZDA COMPUTER SHOULD HAVE RECORDED THESE INCIDENTS.

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ODI 11542240

My 2017 Mazda 3 (85,000 miles) suddenly had the engine light go on and a loss of power. I’m lucky I didn’t have an accident. I took it immediately to the shop and they informed me that my low pressure fuel pump is bad. I see they have a recall on Mazda 2018–2020 fuel pumps. However, I also saw a class action lawsuit attempt to include Mazdas from previous years because the fuel pump has the same number as those cars. I had just taken my car in for routine maintenance, spark plug change, and inspection at the dealership two weeks before this i…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

3 mentions · 3.6% of complaints

Median mileage: 25,000 mi (2 usable records).

ODI 11115710 · 10,000 mi

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT…

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ODI 11432107 · 40,000 mi

The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.

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ODI 11665128

I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a U turn so I could park the car. Midway through the U turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundat…

Look up ODI 11665128 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b