Auto Recall Watch
U.S. public vehicle records

2013 Mercedes-Benz CLA250: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

9 owner complaints analyzed

0 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 5 of 9 complaints (55.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation111.1%
Braking behavior111.1%
Steering behavior111.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
5
Electrical System
1
Electronic Stability Control (Esc)
1
Engine
1
Service Brakes
1
Steering
1
Vehicle Speed Control
1
Component breakdown data
CategoryCount
Air Bags5
Electrical System1
Electronic Stability Control (Esc)1
Engine1
Service Brakes1
Steering1
Vehicle Speed Control1

Air Bags: 5; Electrical System: 1; Electronic Stability Control (Esc): 1; Engine: 1; Service Brakes: 1; Steering: 1; Vehicle Speed Control: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
1
2019
1
2020
7
Complaints over time data
CategoryCount
20161
20191
20207

2016: 1; 2019: 1; 2020: 7

Pattern summary

Air Bags leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10825922 · 2016-02-12 (February 12, 2016)

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Owner-reported narrative. 16,135 miles reported. Look up ODI 10825922 at NHTSA ↗

Owner report 11287148 · 2019-12-05 (December 5, 2019)

I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREMEDIED. PLEASE HELP!

Owner-reported narrative. Look up ODI 11287148 at NHTSA ↗

Owner report 11307000 · 2020-02-04 (February 4, 2020)

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT CALLED A LOCAL DEALER AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 11307000 at NHTSA ↗

Owner report 11320344 · 2020-04-06 (April 6, 2020)

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, [phone removed] WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERI…

Owner-reported narrative. Look up ODI 11320344 at NHTSA ↗

Owner report 11321194 · 2020-04-15 (April 15, 2020)

THE PURPOSE OF THIS CORRESPONDENCE IS TO UNDERSTAND WHAT CAUSED MY VEHICLE TO LOSE ITS BREAKING POWER AND HAVE ME ALMOST HAVE A NEAR FATAL ACCIDENT. IF I WAS NOT AN EXPERIENCED DRIVER, I MIGHT NOT BE SENDING THIS LETTER AT THIS TIME. THE INCIDENT HAPPENED ON THURSDAY MORNING, FEBRUARY 27, 2020. I COMMUTE FROM NEWNAN, GA TO MIDTOWN ATLANTA DAILY. MY COMMUTE CAN RANGE FROM 40-45 MILES AND 50 MINUTES TO MORE THAN AN HOUR ON ANY GIVEN DAY. THE FIRST 30 MILES OF MY COMMUTE IS USUALLY SPENT ON CRUISE CONTROL. I CAN CRUISE INTO DOWNTOWN ATLA…

Owner-reported narrative. 147,982 miles reported. Look up ODI 11321194 at NHTSA ↗

Owner report 11323508 · 2020-05-06 (May 6, 2020)

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Owner-reported narrative. 70,000 miles reported. Look up ODI 11323508 at NHTSA ↗

Owner report 11329750 · 2020-06-19 (June 19, 2020)

MY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD OWNING A CAR. OVER TWO YEARS THAT THE RECALL ISN'T FIXED AND NOW OVER 2 MONTHS SINCE THE FIX WAS SUPPOSED TO HAPPEN. THIS IS UNACCEPTABLE AND I AM TIRED OF WAITING WITHOUT ANY UPDATES OR REMEDY. *TR

Owner-reported narrative. Look up ODI 11329750 at NHTSA ↗

Owner report 11360918 · 2020-09-24 (September 24, 2020)

I HAVE 2 MERCEDES, 2013 E350 CONVERTIBLE AND A 2017 E400 COUPE. BOTH PURCHASED NEW. BOTH HAVE HAD AIRBAG RECALLS FOR YEARS. DEALER SAYS THEY HAVE NO IDEA WHEN THEY WILL GET PARTS TO REPLACE. I WOULD THINK THAT MERCEDES WOULD HAVE A SOLUTION BY NOW.

Owner-reported narrative. Look up ODI 11360918 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

9 unique complaints in this selection. Analysis snapshot: 2026-10-01.

33.3%Usable mileage3 / 9 records
100.0%Valid incident date9 / 9 records
100.0%Valid filing date9 / 9 records
100.0%Ordered incident and filing dates9 / 9 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017
Engine
342.9%
ODI 11301361 · 77,000 mi

THE CAM SHAFT INTAKE AND EXHAUST ADJUSTERS NEED TO BE REPLACED AT 77K MI, THIS IS A $5K REPAIR. I INITIALLY REPLACED THE CAM SHAFT POSITION SENORS AT 65K MI AND THE VEHICLE HAS BEEN REGULARLY SERVICED. CONSISTENT WITH REPORTS ACROSS THE COUNTRY THIS CAM SHAFT COMPONENT WILL FAIL AROUND 50K-80K MILES AND AT THAT POINT THE REPAIR IS 2/3 THE VALUE OF THE CAR IF IT WAS IN GOOD WORKING ORDER. NO ENGINE SHOULD GIVE OUT AFTER 75K MILES, THIS COMPONENT NEEDS TO BE RECALLED.

Look up ODI 11301361 at NHTSA ↗

111.1%
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Look up ODI 11323508 at NHTSA ↗

6636.9%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Look up ODI 10550890 at NHTSA ↗

1423.0%
ODI 10916140 · 12,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Look up ODI 10916140 at NHTSA ↗

1522.7%
ODI 10980280 · 18,606 mi

IF SOMETHING IN THE ROADWAY HITS THE OIL PAN IT WILL CRACK AND CAUSING THE ENGINE TO LOCK UP WITHOUT NOTICE. IT SEEMS THERE SHOULD BE SOMETHING PROTECTING THE OIL PAN PREVENTING THIS FROM HAPPENING AND MORE TIME NOTIFYING OF LOW OIL SHOULD BE ALLOWED TO MOVE OFF THE ROAD WAY AND SHUT THE ENGINE DOWN. I ALSO QUESTION THE STRENGTH OF THE MATERIAL OR DESIGN OF THE OIL PAN.

Look up ODI 10980280 at NHTSA ↗

414.8%
ODI 11006434

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF BEVERLY HILLS LOCATED AT 9250 BEVERLY BLVD BEVERLY HILLS, CA 90210) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE…

Look up ODI 11006434 at NHTSA ↗

Electrical System
228.6%
ODI 11307528 · 610,708 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS 550. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT AN OIL LEAK HAD CAUSED DAMAGE TO A WIRING HARNESS, THE ENGINE CONTROL MODULE AND SEVERAL OTHER UNSTATED ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THERE WAS NO ADDITIONAL ASSISTANCE …

Look up ODI 11307528 at NHTSA ↗

111.1%
ODI 11378262

THE SUNROOF SOUNDS LIKE ITS COMING OUT AND LEAKING WATER

Look up ODI 11378262 at NHTSA ↗

4324.0%
ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

Look up ODI 10560691 at NHTSA ↗

69.8%
ODI 11051351 · 52,000 mi

I BOUGHT MERCEDES CLA 2015 ON JAN 2015 AND I DROVE THE VEHICLE WHERE MY AUDIO SYSTEM USED TO REBOOT TIME TO TIME ONCE IN A WHILE BUT IT USED TO COME UP. SO I DID NOT MENTION AND TAKE IT TO DEALER THAT TIME BUT RECENTLY, AFTER DRIVING 53K MILE, IT COMPLETELY STOPPED WORKING AND ONLY REBOOTING ITSELF. LATER I FOUND OUT THERE WAS RECALL ABOUT 2015/2016 CLA AUDIO RECALL "REFERENCE TSB NO. 2015110001". SO I TOOK IT TO DEALER "MERCEDES BENZ HOUSTON GREENWAY" AND THEY SAID THEY CAN NOT UPDATE UNLESS THEY CHANGE CONTROL UNIT. I ALSO CALLED MERCEDES B…

Look up ODI 11051351 at NHTSA ↗

710.6%
ODI 11230845 · 40,000 mi

MY CAR HAS SHUT OFF ON ME WHILE DRIVING TWO TIMES AND ROAD SIDE ASSISTANCE CAME OUT TWO DIFFERENT OCCASION. I KEPT UP WITH MAINTENACE ON THE VEHICLE. I WENT TO PEP BOYS UP THE ST FROM MY HOUSE INSTEAD OF MERCEDES FOR OIL CHANGES. OUT OF NO WHERE MY ENGINE LIGHT CAME ON AND I TOWED MY CAR TWO MERCEDES TO FIX. THEY SAID MY ENGINE BLEW N THE TURBO . THEY WON'T COVER IT UNDER WARRANTY SINCE I GAVE THEM ALL MY MAINTENCE RECEIPTS FROM PEP BOYS . THIS WAS A DEMO CAR I ORIGINALLY LEASED AND HAD IT FOR 2 YEARS WITH 9 MONTHS LEFT ON THE CAR. THE RECALLS …

Look up ODI 11230845 at NHTSA ↗

725.9%
ODI 10995794

RECALL NO FIX YET

Look up ODI 10995794 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

2111.7%
ODI 10731544 · 150 mi

CAR HAS BEEN LUNGING FORWARD WHEN IN PARKED FOR MORE THAN 5 TO 10 MIN SINCE I HAVE OWNED THE CAR. THIS CAR WAS BOUGHT ON FEBRUARY 20, 2015. SINCE THEN, I HAVE BROUGHT IT BACK TO THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. THE THIRD TIME THAT I BROUGHT IT TO THEM, THEY FOLLOWED UP WITH SAYING THAT IT IS THE MAKE OF THE CAR AND EVERY CLA DOES THAT. THIS IS A HUGE SAFETY PROBLEM AND IT NEEDS TO BE FIXED.

Look up ODI 10731544 at NHTSA ↗

1727.9%
ODI 10778514 · 10,000 mi

GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLEM. THIS MORNING IT HAPPENED AGAIN,............TOOK ME ABOUT 20 MINS OF TRYING TO OPEN THE LID (SOMEWHAT LIKE A PUSH SPRING-LOADED TYPE FUNCTION) AND WHEN I GAVE UP AND PUT CAR INTO REVERSE IT OPENED WHILE IN MOTION. WHAT HAPPENS WHEN I NEED GAS AN…

Look up ODI 10778514 at NHTSA ↗

2030.3%
ODI 10917839

*** I DON'T OWN THIS CAR. *** MERCEDES SENT THE REMOTE ACCESS CREDENTIALS TO AN UNVERIFIED EMAIL ACCOUNT. THE REMOTE ACCESS APP SHOWS VEHICLE LOCATION, ALLOWING UNLOCK AND VEHICLE START WHICH COULD ALLOW THE VEHICLE TO BE EASILY STOLEN. ALSO I FEAR THAT BY NOT SECURELY SENDING REMOTE ACCESS CREDENTIALS THE REMOTE START FEATURE OF THE APP COULD BE USED TO START THE VEHICLE WHEN IT IS PARKED IN AN ATTACHED GARAGE WHICH COULD INUNDATE THE HOUSE WITH CARBON MONOXIDE. MERCEDES NEEDS TO VERIFY OWNER EMAIL PRIOR TO SENDING VEHICLE ACCESS CREDENTI…

Look up ODI 10917839 at NHTSA ↗

311.1%
ODI 11083637

REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.

Look up ODI 11083637 at NHTSA ↗

Air Bags
342.9%
ODI 11043691 · 56,000 mi

TAKATA RECALL. THE CAR HAS BEEN PARKED FOR SOME TIME DUE TO INABILITY TO HAVE THE RECALL REPAIR DONE. IS THERE A REMEDY? 1

Look up ODI 11043691 at NHTSA ↗

555.6%
ODI 11287148

I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREMEDIED. PLEASE HELP!

Look up ODI 11287148 at NHTSA ↗

105.6%
ODI 11081579

ON MAR 6 2017 MY AIRBAG LIGHT CAME ON, I CALLED FLETCHER JONES ON ELSTON IN CHICAGO, AND LET THEM NO MY LIGHT WAS ON, THEY TOLD ME IT WAS A CHARGE FOR THIS. I TOLD THEM ANYTIME THERES A PROBLEM WITH AIRBAG I SHOULDNT BE RESPONSIBLE FOR THAT, THEY ARGUED ME DOWN AND MADE ME PAY ALMOST 800.00 NOW I GET A LETTER SAYING ITS A RECALL ON THE AIRBAGS,I CALL AND TALK TO SANDY IN CUSTOMER SERVICE AND SHE TELLS ME IM EXACTLY RIGHT THEY SHOULDNT CHARGED ME. SHE TOLD ME WHEN I RECEIVE MY RECALL LETTER I SHOULD BE ABLE TO GET A REFUND. SO NOW I TALKED TO D…

Look up ODI 11081579 at NHTSA ↗

813.1%
ODI 11063551 · 20,000 mi

I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE. MY AIRBAGS DID NOT DEPLOY FROM THE INITIAL IMPACT (WHICH BLEW OUT MY REAR PASSENGER WINDOW ON IMPACT) OR THE CAR HITTING THE POLE(THE POLE CAME COMPLETELY DOWN ON IMPACT). I HAVE THE INVESTIGATION FORM & THE POLICE REPORT NUMBER IF NEEDED.

Look up ODI 11063551 at NHTSA ↗

1319.7%
ODI 10935452

TL* THE CONTACT RENTED A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THE AUTONOMOUS BRAKING SYSTEM FAILED TO OPERATE AS INTENDED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE…

Look up ODI 10935452 at NHTSA ↗

518.5%
ODI 11051768

TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 400 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE C…

Look up ODI 11051768 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

111.1%
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

3620.1%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Look up ODI 10550890 at NHTSA ↗

34.9%
ODI 10916140 · 12,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Look up ODI 10916140 at NHTSA ↗

11.5%
ODI 11390562 · 62,000 mi

WHILE MERGING ONTO THE FREEWAY ON 1/22/2021 THE CAR'S DASHBOARD DISPLAYED "COLLISION PREVENTION ASSIST PLUS INOPERATIVE " AND THE CHECK ENGINE LIGHT COME ON. WHEN THIS HAPPENED, IT PREVENTED ME FROM ACCELERATING THE CAR BY PUSHING ONTO THE GAS PEDAL. THIS CAUSED THE CAR FROM BEHIND TO ALMOST REAR ENDED BY CAR. I WAS ABLE TO DRIVE ONTO THE SHOULDER OF THE FREEWAY AND EXIT THE FREEWAY. I HAVE TAKEN THIS CAR TO THE MERCEDES DEALERSHIP FOR REPAIR BUT IT IS AN ONGOING ISSUE EVEN AFTER VARIOUS PARTS HAVE BEEN REPLACED.

Look up ODI 11390562 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1910.6%
ODI 10575226 · 3,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A REDUCTION IN ACCELERATION POWER AS THE 'PRE-SAFE FUNCTIONS NOT OPERABLE' WARNING MESSAGE ILLUMINATED. THE VEHICLE REGAINED NORMAL OPERATION ONCE IT WAS SHUT OFF AND RESTARTED. THIS FAILURE RECURRED FOUR TIMES OVER A TWO MONTH PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RESET THE SOFTWARE BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

Look up ODI 10575226 at NHTSA ↗

69.8%
ODI 10926920

A1 INCOMING EMAIL REQUEST: EMAIL FROM CONSUMER RE 2015 MERCEDES BENZ CLA250 4MATIC TRANSMISSION ISSUES, MERCEDES BENZ WILL NOT ADDRESSED THE ISSUE. *SMD THE CONSUMER STATED THE VEHICLE JERKED VIOLENTLY WHEN DOWN SHIFTING FROM 1ST THROUGH 4TH GEAR IN BOTH DRIVE AND REVERSE. ADDITIONALLY, THE VEHICLE WOULD GET STUCK IN 2ND GEAR AND WOULD NOT SHIFT UP OR DOWN. THE PROBLEM WAS SPORADIC. MERCEDES BENZ INFORMED THE CONSUMER, IF THEY COULD NOT DUPLICATE THE ISSUE, THEY COULD NOT FIX IT.*JB UPDATED 01/03/17.*JB

Look up ODI 10926920 at NHTSA ↗

57.6%
ODI 11157040 · 10 mi

I WAS DRIVING MY CLA IN THE RAIN ON THE 405N IN IRVINE, CA AT ABOUT 4PM TO GO TO MY NEW PLACE OF EMPLOYMENT FOR ONBOARDING. I WAS GOING APPROXIMATELY 25-30MPH BECAUSE OF THE WEATHER AND TRAFFIC IT WAS VERY SLOW. I PUT MY BLINKER ON TO MERGE OVER INTO THE SECOND LANE AND MY CAR BEEPED AND AUTOMATICALLY WENT INTO NEUTRAL. I COULDN'T DO ANYTHING, IT FELT LIKE MY STEERING LOCKED UP AND I COULD ONLY SLIGHTLY MOVE THE WHEEL, MY BLIND SPOT ASSIST WAS INOPERABLE, MY DASHBOARD LIT UP EVERY LIGHT/WARNING SIGN IT COULD AND I COULD NOT SWITCH GEARS. I HAD …

Look up ODI 11157040 at NHTSA ↗

414.8%
ODI 11191962 · 35,000 mi

MAKING A U TURN , ON 3 LANE BLVD, A COMPLETE TRANSMISSION FAILURE HAPPENED AND COASTED TO HALT. UPON HALT, TRANSMISSION WOULD NOT ENGAGE, DRIVE OR REVERSE. HAD THERE BEEN HEAVY ON COMING TRAFFIC, I WOULD HAVE BEEN T-BONED CURRENTLY THE VEHICLE IS WITH DEALERSHIP UNDER REPAIR AND EVALUATION.

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Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

111.1%
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

2011.2%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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23.3%
ODI 11057296 · 39,000 mi

IMMEDIATELY AFTER ENTERING A FREEWAY FROM AN ON-RAMP AT APPROXIMATELY 60MPH, WARNING CHIMES FOR COLLISION INDICATOR DEACTIVATED CAME ON, AUTO-DAMPENING OF ENGINE SPEED OCCURRED, AND AUTO-BRAKING OCCURRED. NO VEHICLES WERE DIRECTLY IN FRONT OF VEHICLE, NOR NEAR ENOUGH TO SIDE OR REAR CAUSE PROXIMITY SENSORS TO ACTIVATE. THE ONLY REMEDY FOR THIS WAS TO LIMP TO THE SIDE OF THE ROAD (IN RUSH HOUR TRAFFIC), TURN OFF CAR, AND THEN TURN BACK ON. ALL INDICATORS AND WARNINGS WERE CLEARED UPON RESTARTING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED…

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11.5%
ODI 11157040 · 10 mi

I WAS DRIVING MY CLA IN THE RAIN ON THE 405N IN IRVINE, CA AT ABOUT 4PM TO GO TO MY NEW PLACE OF EMPLOYMENT FOR ONBOARDING. I WAS GOING APPROXIMATELY 25-30MPH BECAUSE OF THE WEATHER AND TRAFFIC IT WAS VERY SLOW. I PUT MY BLINKER ON TO MERGE OVER INTO THE SECOND LANE AND MY CAR BEEPED AND AUTOMATICALLY WENT INTO NEUTRAL. I COULDN'T DO ANYTHING, IT FELT LIKE MY STEERING LOCKED UP AND I COULD ONLY SLIGHTLY MOVE THE WHEEL, MY BLIND SPOT ASSIST WAS INOPERABLE, MY DASHBOARD LIT UP EVERY LIGHT/WARNING SIGN IT COULD AND I COULD NOT SWITCH GEARS. I HAD …

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00.0%

No examples available for this selection.

Fuel/Propulsion System
114.3%
ODI 11310832 · 40,000 mi

WHEN ATTEMPTING TO PASS OR PULLING OUT ONTO ROAD WAY THE CAR WILL SUDDENLY LOSE POWER, CHECK ENGINE LIGHT COMES ON. THIS LEAVES THE DRIVERS IN A VERY DANGEROUS SITUATION WITH ON-COMING TRAFFIC.

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00.0%

No examples available for this selection.

105.6%
ODI 10583356 · 3,000 mi

THIS HAS HAPPENED MULTIPLE TIMES STARTING IN JAN. 2014 AND MOST RECENTLY APRIL 15, 2014: COME TO A STOP AT RED LIGHT (OR STOP SIGN) AND WHEN I STEP ON GAS TO GO WHEN LIGHT TURNS GREEN, ETC., NO POWER OR, AT MOST, CAR BARELY COASTS TO SHOULDER OF ROAD. IT DOES NOT SOUND LIKE THE ENGINE ENGAGES. I TURN THE IGNITION OFF AND THEN ON AGAIN AND THE CAR RUNS. THIS HAPPENS WHEN ECO STOP/START FUNCTION IS ON AND ALSO HAPPENS WHEN IT IS OFF. I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAPPENS WITHOUT WARNING. I COULD BE DRIVING THE CAR FOR A WEEK WIT…

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23.3%
ODI 11431303

Inyector down after fueling gas

Look up ODI 11431303 at NHTSA ↗

69.1%
ODI 11032300 · 6,000 mi

CAR CANNOT BE FILLED WITH GAS MORE THAN 7/8 OF THE TANK. WHEN FILLED FULL, THE ENGINE SPUTTERS AND CAR START TO STALL/SHAKE VIOLENTLY, ENGINE LOSES POWER AND ENGINE LIGHT COMES ON AND THEN ENGINE SHUTS DOWN BY ITSELF. AFTER ENGINE SHUTS DOWN ALL LIGHTS ON THE DASH BOARD LIT UP AND NEED TO TURN OFF CAR. THIS HAPPENS ON BOTH CITY ROAD AND HIGHWAY DRIVING SOON AFTER FILLING THE TANK. ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY AS I COULD PULL FAST ENOUGH ONTO THE SHOULDER AND GET OUT OF THE WAY FROM OTHER CARS BEHIND ME ON THE HIGHWAY DRIVING AT 60…

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13.7%
ODI 11602367

Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended Christopher Motors in Warwick Rhode Island and German Motors in Providence, Rhode Island, who specializes in Mercedes. I scheduled an appointment and took the vehicle to Christophers Motors to get a diagnostics check for $130. Christopher motors did a diagnostic check and revealed that the car needs a crank shift v…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electronic Stability Control (Esc)Too few reports for a range16,135 mi1 (sparse)
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

EngineToo few reports for a range70,000 mi1 (sparse)
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

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Service BrakesToo few reports for a range147,982 mi1 (sparse)
ODI 11321194 · 147,982 mi

THE PURPOSE OF THIS CORRESPONDENCE IS TO UNDERSTAND WHAT CAUSED MY VEHICLE TO LOSE ITS BREAKING POWER AND HAVE ME ALMOST HAVE A NEAR FATAL ACCIDENT. IF I WAS NOT AN EXPERIENCED DRIVER, I MIGHT NOT BE SENDING THIS LETTER AT THIS TIME. THE INCIDENT HAPPENED ON THURSDAY MORNING, FEBRUARY 27, 2020. I COMMUTE FROM NEWNAN, GA TO MIDTOWN ATLANTA DAILY. MY COMMUTE CAN RANGE FROM 40-45 MILES AND 50 MINUTES TO MORE THAN AN HOUR ON ANY GIVEN DAY. THE FIRST 30 MILES OF MY COMMUTE IS USUALLY SPENT ON CRUISE CONTROL. I CAN CRUISE INTO DOWNTOWN ATLA…

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SteeringToo few reports for a range70,000 mi1 (sparse)
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

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Vehicle Speed ControlToo few reports for a range16,135 mi1 (sparse)
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2016: 16 complaints · 2017: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201641016
20175915
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20166501
20172700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemElectronic Stability Control (Esc)EngineService BrakesSteeringVehicle Speed Control
Air Bags—000000
Electrical System0—00000
Electronic Stability Control (Esc)00—000
1
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

Engine000—0
1
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Look up ODI 11323508 at NHTSA ↗

0
Service Brakes0000—00
Steering000
1
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Look up ODI 11323508 at NHTSA ↗

0—0
Vehicle Speed Control00
1
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Stalling or loss of power

1 mentions · 11.1% of complaints

Median mileage: 70,000 mi (1 usable records).

ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Look up ODI 11323508 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 11.1% of complaints

Median mileage: 70,000 mi (1 usable records).

ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 11.1% of complaints

Median mileage: 147,982 mi (1 usable records).

ODI 11321194 · 147,982 mi

THE PURPOSE OF THIS CORRESPONDENCE IS TO UNDERSTAND WHAT CAUSED MY VEHICLE TO LOSE ITS BREAKING POWER AND HAVE ME ALMOST HAVE A NEAR FATAL ACCIDENT. IF I WAS NOT AN EXPERIENCED DRIVER, I MIGHT NOT BE SENDING THIS LETTER AT THIS TIME. THE INCIDENT HAPPENED ON THURSDAY MORNING, FEBRUARY 27, 2020. I COMMUTE FROM NEWNAN, GA TO MIDTOWN ATLANTA DAILY. MY COMMUTE CAN RANGE FROM 40-45 MILES AND 50 MINUTES TO MORE THAN AN HOUR ON ANY GIVEN DAY. THE FIRST 30 MILES OF MY COMMUTE IS USUALLY SPENT ON CRUISE CONTROL. I CAN CRUISE INTO DOWNTOWN ATLA…

Look up ODI 11321194 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b