| Electrical System | 3100.0%ODI 11739972On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety. Simultaneously, the vehicle experienced a widespread failure of its master interior electrical grid. The driver's power seat became permanently frozen in a fully reclined position while driving, creating an immediate driver-ergonomic safety hazard. Multiple int… Look up ODI 11739972 at NHTSA ↗ | 266.7%ODI 11696370Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached wiring and computer modules located directly underneath, causing a total system short. I was informed that this damage was not covered under warranty because it was attributed to “liquid exp… Look up ODI 11696370 at NHTSA ↗ | 250.0%ODI 11740420 · 32,000 miThe contact owns a 2026 Mercedes-Benz. The contact stated that while driving at various speeds, an SRS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed as having an electrical issue that needed an SRS replacement. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. Look up ODI 11740420 at NHTSA ↗ |
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| Steering | 133.3%ODI 11746468The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance steering function that cannot be switched off removes driver authority over the steering at the moment the driver is trying to take control, which is a safety risk in normal driving and especially during evasive maneuvers, lane ch… Look up ODI 11746468 at NHTSA ↗ | 133.3%ODI 11705480The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency maneuvers, where unintended lane deviation may occur. The issue is repeatable and occurs on straight, flat roads at both city and highway speeds. Th… Look up ODI 11705480 at NHTSA ↗ | 125.0%ODI 117471741. Car's computer abruptly shutdown all controls/systems when lightly applying brake to stop at yellow light. Lost Total control of car, steering locked, 4 wheel drive locked all wheels, park brake inoperable, doors locked, windows would not operate, key fob was made inoperable, HVAC was inoperable, no lights worked except for Emerg flashers, wipers activated and went erratic, multiple alarms went off saying what Not to do but gave No advice on "What to do", MB SOS made inoperable. see MB Inv 379224 they determined it was EZS control module. B… Look up ODI 11747174 at NHTSA ↗ |
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| Power Train | 133.3%ODI 11739972On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety. Simultaneously, the vehicle experienced a widespread failure of its master interior electrical grid. The driver's power seat became permanently frozen in a fully reclined position while driving, creating an immediate driver-ergonomic safety hazard. Multiple int… Look up ODI 11739972 at NHTSA ↗ | 00.0%No examples available for this selection. | 125.0%ODI 117471741. Car's computer abruptly shutdown all controls/systems when lightly applying brake to stop at yellow light. Lost Total control of car, steering locked, 4 wheel drive locked all wheels, park brake inoperable, doors locked, windows would not operate, key fob was made inoperable, HVAC was inoperable, no lights worked except for Emerg flashers, wipers activated and went erratic, multiple alarms went off saying what Not to do but gave No advice on "What to do", MB SOS made inoperable. see MB Inv 379224 they determined it was EZS control module. B… Look up ODI 11747174 at NHTSA ↗ |
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| Unknown Or Other | 00.0%No examples available for this selection. | 133.3%ODI 11696370Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached wiring and computer modules located directly underneath, causing a total system short. I was informed that this damage was not covered under warranty because it was attributed to “liquid exp… Look up ODI 11696370 at NHTSA ↗ | 125.0%ODI 11750962Mercedes-Benz E350 Mild Hybrid was purchased new on XXX. Vehicle had approximately 291 miles and had been owned 25 days, when incident occurred on XXX at approximately 9:30am. Incident occurred during normal interstate driving (I-10 between [XXX] and [XXX]) at approximately the posted speed limit of 60mph. Weather was partly cloudy, not raining. A sudden loud explosive sound occurred, similar to a gunshot. There were no warning lamps, messages, or other symptoms prior to the explosive sound. Neither of 2 occupants in vehicle observed an object… Look up ODI 11750962 at NHTSA ↗ |
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| Air Bags | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11737375Restraint system malfunction service required light displayed on dashboard while driving. Vehicle was purchased January 10, 2026. Mercedes Benz E350 4 matic sedan. Safety concerns for operator and public. Look up ODI 11737375 at NHTSA ↗ |
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| Air Bags:Srs Malfunction Warning Lamp/Light | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11740420 · 32,000 miThe contact owns a 2026 Mercedes-Benz. The contact stated that while driving at various speeds, an SRS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed as having an electrical issue that needed an SRS replacement. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. Look up ODI 11740420 at NHTSA ↗ |
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| Fuel/Propulsion System | 133.3%ODI 11739972On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety. Simultaneously, the vehicle experienced a widespread failure of its master interior electrical grid. The driver's power seat became permanently frozen in a fully reclined position while driving, creating an immediate driver-ergonomic safety hazard. Multiple int… Look up ODI 11739972 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Lane Departure: Assist | 133.3%ODI 11746468The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance steering function that cannot be switched off removes driver authority over the steering at the moment the driver is trying to take control, which is a safety risk in normal driving and especially during evasive maneuvers, lane ch… Look up ODI 11746468 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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