| Electrical System | 225.0%ODI 11374322 · 400 miPLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL NOT DO. SEE ATTACHED INCIDENT REPORT FILED WITH MB. Look up ODI 11374322 at NHTSA ↗ | 430.8%ODI 11571057The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car not moving in on coming traffic Dealership is citing that is needs to have a cylinder replaced but will not tell me why it needs to be replaced, why this has happened or what could have been done pre maintenance to avoid this issue Check engine light … Look up ODI 11571057 at NHTSA ↗ | 112.5%ODI 11568552Auto break suddenly activated during traffic with no obstruction ahead. Also Automatic Headlamp Mode Inoperative comes on and off Look up ODI 11568552 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11614116Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and starting it again did not fix the issue no matter what i did trying to recover the system. The screens either turn on and stay frozen or they stay dark. The engine starts but all instruments are not working, and all UI controls are unresponsive. It appea… Look up ODI 11614116 at NHTSA ↗ | 150.0%ODI 11746077The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-B… Look up ODI 11746077 at NHTSA ↗ | 1100.0%ODI 11753822While driving my 2026 Mercedes-Benz E350 (rear-wheel drive) at approximately 40 mph, I began slowing for a traffic light. As I approached the intersection, the vehicle suddenly experienced what appeared to be a catastrophic electronic failure. Without warning, the vehicle became almost completely inoperable while the engine continued to run. The vehicle abruptly came to a stop and became immobilized. The rear wheels locked, preventing the vehicle from moving. I was unable to shift the transmission out of Drive or into any other gear. The gear… Look up ODI 11753822 at NHTSA ↗ |
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| Unknown Or Other | 337.5%ODI 11374322 · 400 miPLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL NOT DO. SEE ATTACHED INCIDENT REPORT FILED WITH MB. Look up ODI 11374322 at NHTSA ↗ | 00.0%No examples available for this selection. | 337.5%ODI 11545429The panoramic sunroof exploded while inside the car without warning. Contacted the dealership/service center on Friday 9/15/2023, was told they have not received a memo regarding the panoramic sunroofs in the 2022 E350, however; this is a know problem. I was told that this is not covered of my warranty because they assume something had to hit the glass, provided evidence via my security camera that not fell and hit the glass. Even after this happened the warning system did not even go off to indicate there was a problem. Look up ODI 11545429 at NHTSA ↗ | 350.0%ODI 11520860May 4, 2023 at approximately 5:45 PM, while reaching into the trunk of my car, the trunk lid came crashing down on me. To avoid being struck on the head, I blocked it with me left forearm. The trunk lid caused a large nasty and painful wound. I immediately texted my sales person, and text him a picture of my injury. I also left a voicemail message for him at the dealership. Unfortunately, this is not the first time the issue with the truck lid has happened to me. On another occasion, while reaching into the trunk, I was able to avoid being stru… Look up ODI 11520860 at NHTSA ↗ | 120.0%ODI 11695208The car would not start, and displaying multiple rotating warnings. The car could not be shifted to neutral. The problem is going away after several hours by itself. Only check engine light remaining after car is able to start. The problem happened three times, most recent on October 20th. The last two problems were potentially addressed by updating software. Obviously the problem is still not fixed. Look up ODI 11695208 at NHTSA ↗ | 150.0%ODI 11746077The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-B… Look up ODI 11746077 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine | 337.5%ODI 11616110There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately via email from the dealership. Also was reported where the vehicle was stored if they wanted to investigate the engine. Benz USA just wanted me to fill out their standard report form. The towing company also told me that they had to tow another Ben… Look up ODI 11616110 at NHTSA ↗ | 430.8%ODI 11571057The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car not moving in on coming traffic Dealership is citing that is needs to have a cylinder replaced but will not tell me why it needs to be replaced, why this has happened or what could have been done pre maintenance to avoid this issue Check engine light … Look up ODI 11571057 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11679037Drove the car through a 6" puddle and the engine was hydro locked, alternator and starter died leaving me stranded in the middle of the road. This car is in Florida and I would expect it to be able to go through a puddle. When getting the engine replaced I was told that my E350 was not the only one with this issue. Look up ODI 11679037 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 112.5%ODI 11561351 · 47,726 miThe contact owns a 2020 Mercedes-Benz E350. The contact stated while his wife was driving and stopped at a traffic signal, the gasoline saving START/STOP feature turned off the vehicle however, upon depressing the accelerator pedal, the vehicle failed to restart. The contact stated that the failure caused the vehicle to roll into the intersection at approximately 3 MPH. The contact's wife was able to stop the vehicle and shift into park(P). The contact stated that his wife was able to restart the vehicle. The contact stated no warning light was… Look up ODI 11561351 at NHTSA ↗ | 323.1%ODI 11672435The Mercedes E350, with 22,000 miles suffered a catastrophic transmission failure while driving on the highway. I managed to exit the highway but the car could not be moved and left me stranded. Look up ODI 11672435 at NHTSA ↗ | 112.5%ODI 11695193Major issue found with engine cylinder head in various models with 2.0 Liter Turbo charged engines (Engine code M260 or M264). Cylinder heads have premature wear at valve seats, causing engine misfires and unsafe driving conditions. (Sudden loss of power, even on freeways.) Mercedes-Benz had improved cylinder head design to mitigate this issue, thus proving that they knew it was their product quality that is causing these unsafe issues. Mercedes-Benz even put out a service bulletin to address these defective cylinder heads. This publication… Look up ODI 11695193 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11753822While driving my 2026 Mercedes-Benz E350 (rear-wheel drive) at approximately 40 mph, I began slowing for a traffic light. As I approached the intersection, the vehicle suddenly experienced what appeared to be a catastrophic electronic failure. Without warning, the vehicle became almost completely inoperable while the engine continued to run. The vehicle abruptly came to a stop and became immobilized. The rear wheels locked, preventing the vehicle from moving. I was unable to shift the transmission out of Drive or into any other gear. The gear… Look up ODI 11753822 at NHTSA ↗ |
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| Vehicle Speed Control | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 112.5%ODI 11709449This vehicle on an ongoing basis is reporting false speed limits. It consistently abruptly drops the indicated speed limit from 70MPH on [XXX] northbound in Salt Lake City. the vehicle slows itself abruptly in traffic that is sometimes dense and traveling 70 to 80. An eventual rear end collision seems likely which could involve multiple vehicles. It intermittently presents the same risk in other locations with no as yet recognized associated variables such as the one location on [XXX]. Exact start and stop of the erroneous speed limit are n… Look up ODI 11709449 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11611515The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data. Dealer in Cherry Hill, NJ did major software update not completed at time of purchase. But incident happened after two weeks. Others with this make, year and model have same situations with dealerships not knowing anything. Supposedly, Mercedes kn… Look up ODI 11611515 at NHTSA ↗ | 00.0%No examples available for this selection. | 1100.0%ODI 11753822While driving my 2026 Mercedes-Benz E350 (rear-wheel drive) at approximately 40 mph, I began slowing for a traffic light. As I approached the intersection, the vehicle suddenly experienced what appeared to be a catastrophic electronic failure. Without warning, the vehicle became almost completely inoperable while the engine continued to run. The vehicle abruptly came to a stop and became immobilized. The rear wheels locked, preventing the vehicle from moving. I was unable to shift the transmission out of Drive or into any other gear. The gear… Look up ODI 11753822 at NHTSA ↗ |
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| Fuel System, Gasoline | 112.5%ODI 11649244 · 37,000 miThe contact owns a 2020 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact detected an abnormally strong fuel odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, who determined that the fuel injector in cylinder #3 needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufa… Look up ODI 11649244 at NHTSA ↗ | 17.7%ODI 11567020 · 53,200 miThe contact owns a 2021 Mercedes-Benz E350. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle decelerated to 30 MPH. The vehicle was taken to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline). The contact stated that the vehicle had e… Look up ODI 11567020 at NHTSA ↗ | 112.5%ODI 11540275 · 14,403 miThe contact owns a 2022 Mercedes-Benz E350. The contact stated that on several occasions while driving at various speeds, the vehicle decelerated while the accelerator pedal was depressed. The contact was able to turn off and restart the vehicle. An unknown warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed a fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the contact stated that the following day she smelled a fuel odor coming from t… Look up ODI 11540275 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 112.5%ODI 11666806Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated total cost for labor and parts is over $5k. I think there are more cars affected. Look up ODI 11666806 at NHTSA ↗ | 215.4%ODI 11571057The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car not moving in on coming traffic Dealership is citing that is needs to have a cylinder replaced but will not tell me why it needs to be replaced, why this has happened or what could have been done pre maintenance to avoid this issue Check engine light … Look up ODI 11571057 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Back Over Prevention: Sensing System: Camera | 00.0%No examples available for this selection. | 215.4%ODI 11589422I was parking and the 360 view sensor did not come up. When I tried to back out and move forward again, I realized the back up camera would not come on. I turned the car on and off and then tried again to reverse to engage the camera but was instead given a message that says system inoperative. Look up ODI 11589422 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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