2023 Mercedes-Benz EQE 350+: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
3
42.9%
Electrical and battery issues
2
28.6%
Steering behavior
1
14.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Forward Collision Avoidance: Automatic Emergency Braking: 2; Service Brakes: 2; Air Bags: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Blind Spot Detection: 1; Lane Departure: Warning: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2024
1
2025
1
2026
5
Complaints over time data
Category
Count
2024
1
2025
1
2026
5
2024: 1; 2025: 1; 2026: 5
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the …
My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but th…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
As i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. Glass shards fell into the car. I had to slow down to 30 mph and exit the interstate. There was no obvious road debris or cars around me at the time of the incident. I drove the car to the dealership where it is for repair
The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V150000 · Wheels:Rim
Reported: 2025-03-07 (March 7, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Consequence: Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2023
2024
2025
Service Brakes
228.6%ODI 11619675
September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the …
I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip.…
On Multiple occasions, the vehicle has spun out of control as though it's reacting to something that is not present. On May 10, 2026, headed north on the highway the car again lost control first veering right and then left into the highway median where it collided, spun out and hit again. I had injuries and a mild concussion.
I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe
Car had a burning smell when entered and so stopped the car and had it towed to the dealership on 9/20/26 (Mercedes Benz of Laguna Niguel). Dealer said that a "liquid beverage were spilled onto the rear passenger seat are, resulting in liquid intrusion and a short circuit at the rear SAM control unit. This caused multiple vehicle malfunctions and a burning odor." A spilt beverage, not even a lot of liquid, caused a potential electrical fire in the car. This is not ok and a potential safety concern. Technician said this can happen again if a …
The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.
I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
On Multiple occasions, the vehicle has spun out of control as though it's reacting to something that is not present. On May 10, 2026, headed north on the highway the car again lost control first veering right and then left into the highway median where it collided, spun out and hit again. I had injuries and a mild concussion.
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate shielding, loom, or protective insulation at exposed termination points. The insulation ends before the connector, leaving conductors vulnerable to e…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but th…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
As i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. Glass shards fell into the car. I had to slow down to 30 mph and exit the interstate. There was no obvious road debris or cars around me at the time of the incident. I drove the car to the dealership where it is for repair
The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2023: 3 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2023
0
2
3
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2023
7
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Battery drain and no-start mentions
1 mentions · 14.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11729782
The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.
Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b
Brake response concerns
1 mentions · 14.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11701695
My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but th…
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…