2024 Mercedes-Benz EQE 500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Wheels is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 2 |
Wheels: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
2024: 2
Pattern summary
Wheels leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11604988 · 2024-07-28 (July 28, 2024)
The vehicle is equipped with Pirelli 21 inch tires. All four tires have lost air and had bubbles on the sidewall. The first tire went flat after hitting a 2 inch pothole. It was replaced. However, tires 2, 3 & 4 all had bubbles on the sidewalls. The tires placed on the vehicle are deficient. the vehicle weight exceeds the capacity of the Pirelli tires. In the second defect tire situation last week, it almost resulted in a collision due to sudden loss of tire pressure on [XXX] in Indianpolis, IN. I will attach a copy of the repair b…
Owner-reported narrative. Look up ODI 11604988 at NHTSA ↗
Owner report 11607620 · 2024-08-09 (August 9, 2024)
During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle.
Owner-reported narrative. Look up ODI 11607620 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V115000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2024-02-16 (February 16, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
NHTSA campaign record ↗24V372000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software
Reported: 2024-05-28 (May 28, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2023 | 2024 |
|---|---|---|
| Electrical System | 250.0%ODI 11592597 · 2,500 miThe contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined that the failure was related to NHTSA Campaign Number: 24V372000 (Electrical System); but the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,50… | 00.0%No examples available for this selection. |
| Wheels | 00.0%No examples available for this selection. | 2100.0%ODI 11604988The vehicle is equipped with Pirelli 21 inch tires. All four tires have lost air and had bubbles on the sidewall. The first tire went flat after hitting a 2 inch pothole. It was replaced. However, tires 2, 3 & 4 all had bubbles on the sidewalls. The tires placed on the vehicle are deficient. the vehicle weight exceeds the capacity of the Pirelli tires. In the second defect tire situation last week, it almost resulted in a collision due to sudden loss of tire pressure on [XXX] in Indianpolis, IN. I will attach a copy of the repair b… |
| Engine | 125.0%ODI 11616107At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I… | 00.0%No examples available for this selection. |
| Power Train | 125.0%ODI 11616107At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I… | 00.0%No examples available for this selection. |
| Service Brakes | 125.0%ODI 11671437I was in bumper-to-bumper traffic traveling West on Interstate 376 in Pittsburgh, PA. The weather was clear and cool, and the pavement where I was driving was dry. I was proceeding through the Fort Pitt tunnel outbound. Given that traffic was stop and go and moving very slowly, I switched my recouperation setting from “normal” to “strong” to enable one-pedal driving using the paddles on the sides of the steering wheel. Immediately after doing so, traffic was inching forward just West of the Fort Pitt tunnel, starting up Greentree Hill. I s… | 00.0%No examples available for this selection. |
| Tires | 125.0%ODI 11666566 · 5,000 miThe contact owns a 2023 Mercedes- Benz EQE 500 equipped with Pirelli Tires, Tire Line: P-Zero All Season, Tire Size: 255/40/R20, and DOT Number: 1931H811J. The contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. The contact stated that the failure had occurred on all four original tires and had recurred on several of the same replacement tires. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure, but no assistance was… | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2023: 4 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2023 | 0 | 3 | 4 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2023 | 4 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Wheels |
|---|---|
| Wheels | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.