Explore the records behind recurring owner reports.
2 owner complaints analyzed
3 distinct recall campaigns
57,000 mi median reported failure mileage
Scope: 2014 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Engine is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
| Steering behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Engine: 1; Service Brakes: 1; Steering: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2022 | 1 |
2018: 1; 2022: 1
Engine leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
THE CAR RAN OUT OF BRAKE FLUID - THERE WAS AN INDICATOR AND WHEN TAKEN TO SERVICE WE WERE TOLD THE RESERVOIR WAS EMPTY. WHAT IS ALARMING IS THAT THE CAR IS SERVICED VERY FREQUENTLY AND ONE SET OF BRAKES WAS RECENTLY REPLACED (ABOUT 6 MONTHS). MOREOVER THE DEALER STATED THERE WAS NO LEAK. THEY STATED THAT THEY DO NOT REPLENISH THE BRAKE FLUID WHEN REPLACING PADS, IN ESSENCE, BECAUSE THE FLUID SYSTEM IS SO FRAGILE AND THEY ARE AFRAID THEY WILL DO MORE HARM THAN GOOD. IT SEEMS LIKE A STRAIGHTFORWARD PROPOSITION THAT IF THE BRAKES ARE CHECKED A…
Owner-reported narrative. 57,000 miles reported. Look up ODI 11143013 at NHTSA ↗
1. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles.
Owner-reported narrative. Look up ODI 11496474 at NHTSA ↗
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
Reported: 2014-03-31 (March 31, 2014)
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Consequence: Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Remedy: Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
NHTSA campaign record ↗Reported: 2018-04-27 (April 27, 2018)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
NHTSA campaign record ↗Reported: 2019-11-01 (November 1, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Engine | 00.0%No examples available for this selection. | 150.0%ODI 114964741. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles. | 2100.0%ODI 11359766 · 42,000 miTHE VEHICLE MISFIRED WHILE DRIVING ON CITY STREETS AND PRESENTED A CODE FOR FAULTY IGNITION COILS. UPON INSPECTION, MERCEDES-BENZ SERVICE CENTER FOUND OIL IN THE ENGINE WIRING HARNESS RENDERING THE CAR UNDRIVEABLE. | 00.0%No examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 11359766 · 42,000 miTHE VEHICLE MISFIRED WHILE DRIVING ON CITY STREETS AND PRESENTED A CODE FOR FAULTY IGNITION COILS. UPON INSPECTION, MERCEDES-BENZ SERVICE CENTER FOUND OIL IN THE ENGINE WIRING HARNESS RENDERING THE CAR UNDRIVEABLE. | 00.0%No examples available for this selection. |
| Steering | 00.0%No examples available for this selection. | 150.0%ODI 114964741. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles. | 00.0%No examples available for this selection. | 150.0%ODI 11015217TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GL63W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SANTA FE [phone removed], 2586 LOCATED AT CAMINO ENTRADA, SANTA FE, NM 87507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIR… |
| Structure:Body | 1100.0%ODI 10837194 · 20,000 miT BONE FRONTAL CRASH IN TARRYTOWN, NY ON 2/5/16 AT 7:59 PM APPROXIMATELY ON ROUTE 119 WEST. VEHICLE # 2 A KIA SUBURBAN MADE A LEFT TURN IN FRONT OF ME WHEN I IN VEHICLE # 1 HAD A GREEN LIGHT AND RIGHT OF WAY. AIR BAGS DID NOT DEPLOY APPROXIMATE SPEED OF MY MB G 63 , 2013 WAS AROUND 35-40 MPH ON ACTUAL POINT OF IMPACT. ROAD SPEED LIMIT WAS 45 MPH. ROADS WERE CLEAR, WEATHER WAS COLD, NO ICE OR RAIN. SEAT BELT RETRACTION ON PASSENGER SIDE CAUSED STERNUM FRACTURE TO THE PASSENGER OCCUPANT. DRIVER SUSTAINED BRUISES ON ARM ON IMPACT. COMPLETE NON … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11582794Spontaneous shattering of anterior sunroof at highway speeds with no cars around and not near overpasses. Shattered glass rained all throughout the vehicle and passengers. Sounded like a gunshot and the glass appeared to be bowed out. |
| Air Bags | 1100.0%ODI 10837194 · 20,000 miT BONE FRONTAL CRASH IN TARRYTOWN, NY ON 2/5/16 AT 7:59 PM APPROXIMATELY ON ROUTE 119 WEST. VEHICLE # 2 A KIA SUBURBAN MADE A LEFT TURN IN FRONT OF ME WHEN I IN VEHICLE # 1 HAD A GREEN LIGHT AND RIGHT OF WAY. AIR BAGS DID NOT DEPLOY APPROXIMATE SPEED OF MY MB G 63 , 2013 WAS AROUND 35-40 MPH ON ACTUAL POINT OF IMPACT. ROAD SPEED LIMIT WAS 45 MPH. ROADS WERE CLEAR, WEATHER WAS COLD, NO ICE OR RAIN. SEAT BELT RETRACTION ON PASSENGER SIDE CAUSED STERNUM FRACTURE TO THE PASSENGER OCCUPANT. DRIVER SUSTAINED BRUISES ON ARM ON IMPACT. COMPLETE NON … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electronic Stability Control (Esc) | 1100.0%ODI 10837194 · 20,000 miT BONE FRONTAL CRASH IN TARRYTOWN, NY ON 2/5/16 AT 7:59 PM APPROXIMATELY ON ROUTE 119 WEST. VEHICLE # 2 A KIA SUBURBAN MADE A LEFT TURN IN FRONT OF ME WHEN I IN VEHICLE # 1 HAD A GREEN LIGHT AND RIGHT OF WAY. AIR BAGS DID NOT DEPLOY APPROXIMATE SPEED OF MY MB G 63 , 2013 WAS AROUND 35-40 MPH ON ACTUAL POINT OF IMPACT. ROAD SPEED LIMIT WAS 45 MPH. ROADS WERE CLEAR, WEATHER WAS COLD, NO ICE OR RAIN. SEAT BELT RETRACTION ON PASSENGER SIDE CAUSED STERNUM FRACTURE TO THE PASSENGER OCCUPANT. DRIVER SUSTAINED BRUISES ON ARM ON IMPACT. COMPLETE NON … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes | 00.0%No examples available for this selection. | 150.0%ODI 11143013 · 57,000 miTHE CAR RAN OUT OF BRAKE FLUID - THERE WAS AN INDICATOR AND WHEN TAKEN TO SERVICE WE WERE TOLD THE RESERVOIR WAS EMPTY. WHAT IS ALARMING IS THAT THE CAR IS SERVICED VERY FREQUENTLY AND ONE SET OF BRAKES WAS RECENTLY REPLACED (ABOUT 6 MONTHS). MOREOVER THE DEALER STATED THERE WAS NO LEAK. THEY STATED THAT THEY DO NOT REPLENISH THE BRAKE FLUID WHEN REPLACING PADS, IN ESSENCE, BECAUSE THE FLUID SYSTEM IS SO FRAGILE AND THEY ARE AFRAID THEY WILL DO MORE HARM THAN GOOD. IT SEEMS LIKE A STRAIGHTFORWARD PROPOSITION THAT IF THE BRAKES ARE CHECKED A… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Service Brakes | Too few reports for a range | 57,000 mi | 1 (sparse) | ODI 11143013 · 57,000 miTHE CAR RAN OUT OF BRAKE FLUID - THERE WAS AN INDICATOR AND WHEN TAKEN TO SERVICE WE WERE TOLD THE RESERVOIR WAS EMPTY. WHAT IS ALARMING IS THAT THE CAR IS SERVICED VERY FREQUENTLY AND ONE SET OF BRAKES WAS RECENTLY REPLACED (ABOUT 6 MONTHS). MOREOVER THE DEALER STATED THERE WAS NO LEAK. THEY STATED THAT THEY DO NOT REPLENISH THE BRAKE FLUID WHEN REPLACING PADS, IN ESSENCE, BECAUSE THE FLUID SYSTEM IS SO FRAGILE AND THEY ARE AFRAID THEY WILL DO MORE HARM THAN GOOD. IT SEEMS LIKE A STRAIGHTFORWARD PROPOSITION THAT IF THE BRAKES ARE CHECKED A… |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2015: 0 complaints · 2016: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2015 | 0 | 0 | 0 |
| 2016 | 0 | 1 | 1 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2015 | 2 | 0 | 0 |
| 2016 | 2 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Engine | Service Brakes | Steering |
|---|---|---|---|
| Engine | — | 0 | 1ODI 114964741. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles. |
| Service Brakes | 0 | — | 0 |
| Steering | 1ODI 114964741. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles. | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 50.0% of complaints
Median mileage: Unavailable (0 usable records).
1. The power steering wheel is stuck at the top position once in a while. 2. Active curve system pump will fail and leak fluids in 30000-40000 miles.
\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b