2017 Mercedes-Benz GLE 400: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
6,735 mi median reported failure mileage
Scope: 2017 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11128729 · 2018-09-11 (September 11, 2018)
REAR HATCH OPENS ON ITS OWN INTERMITTENTLY WHILE PARKED AND LOCKED; DOORS REMAIN LOCKED. THIS HAS HAPPENED IN DRIVEWAY AS WELL AS IN SHOPPING CENTER PARKING LOTS. WE HAVE HAD TO THE DEALER THREE TIMES, BUT THEY CAN NOT REPLICATE THE PROBLEM. THIS HAS HAPPENED WHEN KEYS ARE INSIDE HOUSE ON A TABLE. DEALER COULD NOT FIND ANY FAULT CODES; TOLD US TO TRY LEATHER CASE OVER KEY FOB. DEALER STATES THERE IS NOTHING MORE THAT THEY CAN DO.
Owner-reported narrative. 6,735 miles reported. Look up ODI 11128729 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V759000 · Exterior Lighting:Headlights
Reported: 2016-10-20 (October 20, 2016)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗17V077000 · Latches/Locks/Linkages
Reported: 2017-02-08 (February 8, 2017)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2017 | 2018 | 2019 |
|---|---|---|---|
| Electrical System | 1100.0%ODI 11128729 · 6,735 miREAR HATCH OPENS ON ITS OWN INTERMITTENTLY WHILE PARKED AND LOCKED; DOORS REMAIN LOCKED. THIS HAS HAPPENED IN DRIVEWAY AS WELL AS IN SHOPPING CENTER PARKING LOTS. WE HAVE HAD TO THE DEALER THREE TIMES, BUT THEY CAN NOT REPLICATE THE PROBLEM. THIS HAS HAPPENED WHEN KEYS ARE INSIDE HOUSE ON A TABLE. DEALER COULD NOT FIND ANY FAULT CODES; TOLD US TO TRY LEATHER CASE OVER KEY FOB. DEALER STATES THERE IS NOTHING MORE THAT THEY CAN DO. | 0UnavailableNo examples available for this selection. | 222.2% |
| Exterior Lighting | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 222.2%ODI 11311443 · 9,500 miTL* THE CONTACT OWNS A 2019 MERCEDES BENZ GLE400. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMP BEAM PROJECTED WAS INSUFFICIENT FOR SAFE VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MERCEDES- BENZ OF DANBURY LOCATED AT (100 FEDERAL RD, DANBURY CT.) WHO WAS UNABLE TO DETECT A FAILURE WITH THE HEADLAMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500. UPDATE: THE CONSUMER STATED THAT THE ISSUES CONTINUED TO OCCUR BETWEEN NOV-DEC 2019. THE VEHICLE WAS RECALLED.*AS |
| Fuel System, Gasoline:Delivery:Fuel Pump | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 111.1%ODI 11548414 · 55,000 miThe contact owns a 2019 Mercedes-Benz GLE400. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was later taken to the local dealer who diagnosed that the fuel pumps were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VI… |
| Power Train | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 111.1%ODI 11765524The vehicle is shifting into neutral when putting it into drive. I was told the transmission valve body broke and transmission control unit for 9-speed transmission (VGS) has to be replaced. The fault codes include P073E00, gear cannot be engaged, and U012600, Communication with the steering column module has a malfunction. The vehicle only has 77,488 miles on it. |
| Tires | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 111.1%ODI 11656313 · 86,000 miThe contact owns a 2019 Mercedes-Benz GLE 400 equipped with Continental Tires, Tire Line: Cross Sport, Tire Size: 265/45/R20, DOT Number: AFXKWBBM2523. The contact stated that while driving at an undisclosed speed, the rear passenger’s side tire inadvertently exploded. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The tire failure mileage was 12,000. The approximate vehicle failure mileage was 86,000. The VIN was not available. |
| Unknown Or Other | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 111.1% |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 111.1%ODI 11403851 · 23,223 miVEHICLE HESITATES WHEN ACCELERATING.OCCURS FREQUENTLY, MOSTLY AT LOW SPEEDS OR WHEN ACCELERATING FROM A STOPPED POSITION. DOES NOT HAPPEN ALL THE TIME.DEALERSHIP IS UNABLE TO REPLICATE WHEN TEST DRIVING. MB CHAT ROOM INDICATES THIS IS A COMMON PROBLEM W/O A FIX. I HAVE JUMPED A CURB, HAD THE VEHICLE HESITATE WHEN MERGING IN TRAFFIC AS WELL AS WHEN MAKING A TURN. IT IS A SAFETY PROBLEM THAT NEEDS TO BE CORRECTED AS IT CAN CAUSE A SERIOUS ACCIDENT. LAST OCCURRENCE WAS THIS MORNING (MARCH 19, 2021) |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | Too few reports for a range | 6,735 mi | 1 (sparse) | ODI 11128729 · 6,735 miREAR HATCH OPENS ON ITS OWN INTERMITTENTLY WHILE PARKED AND LOCKED; DOORS REMAIN LOCKED. THIS HAS HAPPENED IN DRIVEWAY AS WELL AS IN SHOPPING CENTER PARKING LOTS. WE HAVE HAD TO THE DEALER THREE TIMES, BUT THEY CAN NOT REPLICATE THE PROBLEM. THIS HAS HAPPENED WHEN KEYS ARE INSIDE HOUSE ON A TABLE. DEALER COULD NOT FIND ANY FAULT CODES; TOLD US TO TRY LEATHER CASE OVER KEY FOB. DEALER STATES THERE IS NOTHING MORE THAT THEY CAN DO. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 0 complaints · 2019: 4 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2018 | 0 | 0 | 0 |
| 2019 | 2 | 3 | 4 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2018 | 0 | 0 | 0 |
| 2019 | 9 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System |
|---|---|
| Electrical System | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.