2018 Mercedes-Benz GLS 550: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
3 distinct recall campaigns
7,000 mi median reported failure mileage
Scope: 2018 model year. Data updated: . 5 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Unknown Or Other is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
2
33.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Unknown Or Other
2
Electrical System
1
Power Train
1
Seat Belts
1
Service Brakes, Air:Disc:Rotor
1
Suspension
1
Visibility/Wiper
1
Component breakdown data
Category
Count
Unknown Or Other
2
Electrical System
1
Power Train
1
Seat Belts
1
Service Brakes, Air:Disc:Rotor
1
Suspension
1
Visibility/Wiper
1
Unknown Or Other: 2; Electrical System: 1; Power Train: 1; Seat Belts: 1; Service Brakes, Air:Disc:Rotor: 1; Suspension: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2018
2
2020
1
2021
1
2024
1
2026
1
Complaints over time data
Category
Count
2018
2
2020
1
2021
1
2024
1
2026
1
2018: 2; 2020: 1; 2021: 1; 2024: 1; 2026: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
WHILE IN MOTION ON A HIGHWAY IN STOP AND GO TRAFFIC, CAR SHIFTED ITSELF FROM DRIVE TO NEUTRAL WITHOUT ANY DRIVER INPUT. ALL INDICATOR LIGHTS ON DASH TURNED ON. DRIVER UNABLE TO SHIFT FROM NEUTRAL BACK TO DRIVE TO REGAIN CONTROL OF VEHICLE. DRIVER COULD ONLY SHIFT TO PARK. DRIVER SHIFTED VEHICLE TO PARK AND TRIED TO SHIFT TO DRIVE, BUT WAS UNABLE TO DO SO. DRIVER TURNED OFF IGNITION AND RESTARTED CAR, AT WHICH POINT DRIVER WAS ABLE TO SHIFT THE VEHICLE INTO DRIVE. DRIVER REPORTS NO USER ERROR (I.E. DID NOT ACCIDENTALLY HIT THE SHIFTER, DID NOT H…
I WAS DRIVING IN A RURAL AREA WHEN ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION. MY FIRST INSTINCT WAS THAT I HAD BLOWN A TIRE BECAUSE IT WAS SO LOUD. HOWEVER, THE CAR WAS HANDLING FINE AND NO WARNING MESSAGES CAME ON. MY HUSBAND AND I BOTH SAID "WHAT WAS THAT?" EVERYTHING ON SEEMED FINE MECHANICALLY SO WE KEPT DRIVING, BUT A BIT SHAKEN BY THE SUDDEN LOUD NOISE. I FEW HOURS LATER WE STOPPED FOR GAS. AS MY HUSBAND WENT TO CLEAN THE WINDSHIELD HE NOTICED THE SHATTER OF THE GLASS ROOF PANEL. WE THOUGHT BACK TO THE INCIDENT EARL…
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
The contact owns a 2018 Mercedes Benz GLS550. The contact stated that when the brake pedal was depressed there was an abnormal noise detected. The brake warning indicator light was illuminated. The contact stated that the brake pad on one side of the disc was completely worn, and the other side of the disc was like new with a full thick pad. The vehicle was taken to the local dealer and the contact was informed that the brake rotor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further…
The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the front passenger-side wheel was loose and followed the contact to the residence. The vehicle was taken to a local dealer, where it was diagnosed that the sway bar needed to be replaced; however, the sway bar was only adjusted. The contact stated that the …
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V816000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2017-12-18 (December 18, 2017)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Consequence: Reduced braking performance can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
NHTSA campaign record ↗21V058000 · Communication: Auto Crash Notification | Electrical System:Software
Reported: 2021-02-05 (February 5, 2021)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
6 unique complaints in this selection. Analysis snapshot: 2026-10-01.
83.3%Usable mileage5 / 6 records
100.0%Valid incident date6 / 6 records
100.0%Valid filing date6 / 6 records
100.0%Ordered incident and filing dates6 / 6 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2018
2019
Suspension
116.7%ODI 11748540 · 75,045 mi
The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the front passenger-side wheel was loose and followed the contact to the residence. The vehicle was taken to a local dealer, where it was diagnosed that the sway bar needed to be replaced; however, the sway bar was only adjusted. The contact stated that the …
I WAS DRIVING IN A RURAL AREA WHEN ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION. MY FIRST INSTINCT WAS THAT I HAD BLOWN A TIRE BECAUSE IT WAS SO LOUD. HOWEVER, THE CAR WAS HANDLING FINE AND NO WARNING MESSAGES CAME ON. MY HUSBAND AND I BOTH SAID "WHAT WAS THAT?" EVERYTHING ON SEEMED FINE MECHANICALLY SO WE KEPT DRIVING, BUT A BIT SHAKEN BY THE SUDDEN LOUD NOISE. I FEW HOURS LATER WE STOPPED FOR GAS. AS MY HUSBAND WENT TO CLEAN THE WINDSHIELD HE NOTICED THE SHATTER OF THE GLASS ROOF PANEL. WE THOUGHT BACK TO THE INCIDENT EARL…
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
While driving my car the check engine light comes on. The code is P06DA (OIL PUMP SOLENOID OPEN CIRCUIT - ELECTRICAL ISSUE). Dealer states repair is $5000!!! Car is not able to pass inspection due to the check engine light.
WHILE IN MOTION ON A HIGHWAY IN STOP AND GO TRAFFIC, CAR SHIFTED ITSELF FROM DRIVE TO NEUTRAL WITHOUT ANY DRIVER INPUT. ALL INDICATOR LIGHTS ON DASH TURNED ON. DRIVER UNABLE TO SHIFT FROM NEUTRAL BACK TO DRIVE TO REGAIN CONTROL OF VEHICLE. DRIVER COULD ONLY SHIFT TO PARK. DRIVER SHIFTED VEHICLE TO PARK AND TRIED TO SHIFT TO DRIVE, BUT WAS UNABLE TO DO SO. DRIVER TURNED OFF IGNITION AND RESTARTED CAR, AT WHICH POINT DRIVER WAS ABLE TO SHIFT THE VEHICLE INTO DRIVE. DRIVER REPORTS NO USER ERROR (I.E. DID NOT ACCIDENTALLY HIT THE SHIFTER, DID NOT H…
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Unknown Or Other
Too few reports for a range
7,000 mi
1 (sparse)
ODI 11154785 · 7,000 mi
I WAS DRIVING IN A RURAL AREA WHEN ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION. MY FIRST INSTINCT WAS THAT I HAD BLOWN A TIRE BECAUSE IT WAS SO LOUD. HOWEVER, THE CAR WAS HANDLING FINE AND NO WARNING MESSAGES CAME ON. MY HUSBAND AND I BOTH SAID "WHAT WAS THAT?" EVERYTHING ON SEEMED FINE MECHANICALLY SO WE KEPT DRIVING, BUT A BIT SHAKEN BY THE SUDDEN LOUD NOISE. I FEW HOURS LATER WE STOPPED FOR GAS. AS MY HUSBAND WENT TO CLEAN THE WINDSHIELD HE NOTICED THE SHATTER OF THE GLASS ROOF PANEL. WE THOUGHT BACK TO THE INCIDENT EARL…
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
WHILE IN MOTION ON A HIGHWAY IN STOP AND GO TRAFFIC, CAR SHIFTED ITSELF FROM DRIVE TO NEUTRAL WITHOUT ANY DRIVER INPUT. ALL INDICATOR LIGHTS ON DASH TURNED ON. DRIVER UNABLE TO SHIFT FROM NEUTRAL BACK TO DRIVE TO REGAIN CONTROL OF VEHICLE. DRIVER COULD ONLY SHIFT TO PARK. DRIVER SHIFTED VEHICLE TO PARK AND TRIED TO SHIFT TO DRIVE, BUT WAS UNABLE TO DO SO. DRIVER TURNED OFF IGNITION AND RESTARTED CAR, AT WHICH POINT DRIVER WAS ABLE TO SHIFT THE VEHICLE INTO DRIVE. DRIVER REPORTS NO USER ERROR (I.E. DID NOT ACCIDENTALLY HIT THE SHIFTER, DID NOT H…
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
The contact owns a 2018 Mercedes Benz GLS550. The contact stated that when the brake pedal was depressed there was an abnormal noise detected. The brake warning indicator light was illuminated. The contact stated that the brake pad on one side of the disc was completely worn, and the other side of the disc was like new with a full thick pad. The vehicle was taken to the local dealer and the contact was informed that the brake rotor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further…
The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the front passenger-side wheel was loose and followed the contact to the residence. The vehicle was taken to a local dealer, where it was diagnosed that the sway bar needed to be replaced; however, the sway bar was only adjusted. The contact stated that the …
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
1
None
ODI 11748540 · 75,045 mi
The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the front passenger-side wheel was loose and followed the contact to the residence. The vehicle was taken to a local dealer, where it was diagnosed that the sway bar needed to be replaced; however, the sway bar was only adjusted. The contact stated that the …
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 3 complaints · 2019: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2018
2
2
3
2019
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2018
6
0
0
2019
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Unknown Or Other
Electrical System
Power Train
Seat Belts
Service Brakes, Air:Disc:Rotor
Suspension
Visibility/Wiper
Unknown Or Other
—
0
0
0
0
0
1ODI 11576448
Water collects at the front row floor at driver and passenger sides
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
SEATBELT HAD TIGHTENED AND NOT RELEASED WHEN MY BODY MOVES. BRAKES ARE NOT APPLIED. TYPICALLY DURING DRIVING I'M SMALL ENOUGH TO MANEUVER MY HAND DOWN TO RELEASE RED SEAT BELT BUTTON. *TR I'VE HAD TO STOP MY VEHICLE 5-10 TIMES TO RELEASE BELT. I HAVE 2 SMALL KIDS 7/ 11 BOTH ARE 60 POUNDS THEY ARE 4 FEET TALL AND 4'6' 7 YEAR OLD STILL USES BOOSTER I''VE CHECKED BELTS TO THE BEST OF MY ABILITY BUT I'M 110 LBS 5'2' AND HAVE NO MECHANICAL TRAINING OR EXPERIENCE OR CERTIFICATIONS THIS HAS BEEN NOTED TO MERCEDES AND THE PROBLEM IS NEVER …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 16.7% of complaints
Median mileage: 4,500 mi (1 usable records).
ODI 11429716 · 4,500 mi
The contact owns a 2018 Mercedes Benz GLS550. The contact stated that when the brake pedal was depressed there was an abnormal noise detected. The brake warning indicator light was illuminated. The contact stated that the brake pad on one side of the disc was completely worn, and the other side of the disc was like new with a full thick pad. The vehicle was taken to the local dealer and the contact was informed that the brake rotor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further…
The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the front passenger-side wheel was loose and followed the contact to the residence. The vehicle was taken to a local dealer, where it was diagnosed that the sway bar needed to be replaced; however, the sway bar was only adjusted. The contact stated that the …