Auto Recall Watch
U.S. public vehicle records

2013 Mercedes-Benz ML350: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

56 owner complaints analyzed

4 distinct recall campaigns

71,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 33 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 12 of 56 complaints (21.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior916.1%
Steering behavior712.5%
Transmission and shifting47.1%
Electrical and battery issues47.1%
Fuel system concerns47.1%
Engine operation23.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
12
Electrical System
11
Unknown Or Other
10
Fuel/Propulsion System
7
Power Train
5
Vehicle Speed Control
5
Service Brakes
4
Steering
4
Component breakdown data
CategoryCount
Engine12
Electrical System11
Unknown Or Other10
Fuel/Propulsion System7
Power Train5
Vehicle Speed Control5
Service Brakes4
Steering4

Engine: 12; Electrical System: 11; Unknown Or Other: 10; Fuel/Propulsion System: 7; Power Train: 5; Vehicle Speed Control: 5; Service Brakes: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
7
50,000 to 74,999
7
75,000 to 99,999
8
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9997
50,000 to 74,9997
75,000 to 99,9998
100,000 to 149,9996
150,000 and above1

Under 25,000: 4; 25,000 to 49,999: 7; 50,000 to 74,999: 7; 75,000 to 99,999: 8; 100,000 to 149,999: 6; 150,000 and above: 1

75,000 to 99,999 miles has the most reports with usable mileage (8). 23 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
2
2014
5
2015
1
2016
2
2017
5
2018
6
2019
6
2020
2
2021
2
2022
4
2023
6
2024
8
2025
4
2026
3
Complaints over time data
CategoryCount
20132
20145
20151
20162
20175
20186
20196
20202
20212
20224
20236
20248
20254
20263

2013: 2; 2014: 5; 2015: 1; 2016: 2; 2017: 5; 2018: 6; 2019: 6; 2020: 2; 2021: 2; 2022: 4; 2023: 6; 2024: 8; 2025: 4; 2026: 3

Pattern summary

Engine leads the component reports. Braking behavior appears in 9 complaint narratives. Steering behavior appears in 7 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10502971 · 2013-03-14 (March 14, 2013)

2013 MERCEDES BENZ ML 350. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD THE CONSUMER STATED HE PUSHED THE BUTTON FOR THE TRANSMISSION, BUT IT WOULD NOT GO INTO PARK, AND REMAINED IN DRIVE. THE CONSUMER WAS INFORMED THE ENTIRE STOCK PART ON THE VEHICLE HAD FAILED.

Owner-reported narrative. Look up ODI 10502971 at NHTSA ↗

Owner report 10548040 · 2013-10-16 (October 16, 2013)

2013 MERCEDES BENZ ML350: DURING THE FIRST OCCURRENCE, UPON ACCELERATION FROM A STOP POINT, THE VEHICLE HESITATED LURCHING TO THEN GAIN SPEED AS INTENDED BY THE DRIVER. SECOND AND THIRD OCCURRENCES WERE IDENTICAL AND OCCURRED WHILE LEAVING THE HOUSE WITH NO TRAFFIC ANYWHERE ON SIGHT. VEHICLE WAS SENT FOR REPAIRS AND DEALERSHIP SAID A SOFTWARE UPDATE SHOULD HAVE FIXED THE PROBLEM. ON 10/15/13, WHILE TRYING TO REENTER AN EXPRESSWAY FROM THE EMERGENCY LANE, THE CAR HESITATED WHILE TRYING TO ACCELERATE FROM AN INCOMING VEHICLE. THE VEHICLE LURCHED …

Owner-reported narrative. 24,000 miles reported. Look up ODI 10548040 at NHTSA ↗

Owner report 10560197 · 2014-01-16 (January 16, 2014)

ON 1/11/14 AT APPROXIMATELY 5:45 P.M. AMIDST A VERY HEAVY DOWNPOUR WITH THE WIPERS IN USE, I WAS TRAVELING EASTWARD ON I-95 AT ABOUT 60 MPH APPROACHING NEW HAVEN, WITH MY WIFE AND SON AS PASSENGERS, WHEN I HEARD A NOISE AND IMMEDIATELY SAW THAT MY WIPERS HAD INTERLOCKED AND STOPPED FUNCTIONING, LEAVING ME WITH ALMOST ZERO VISIBILITY. I SLOWED DOWN, PUT ON FLASHERS, AND WAS ABLE SAFELY TO REACH THE NEXT EXIT AND COME TO A STOP ON A LOCAL STREET. THE PASSENGER SIDE WIPER MECHANISM HAD COME APART. I DISENGAGED THE BLADE SO THAT THE DRIVER SIDE WIP…

Owner-reported narrative. 26,000 miles reported. Look up ODI 10560197 at NHTSA ↗

Owner report 10567307 · 2014-03-04 (March 4, 2014)

ON 1/11/14 AT APPROXIMATELY 5:45 P.M. AMIDST A VERY HEAVY DOWNPOUR WITH THE WIPERS IN USE, I WAS TRAVELING EASTWARD ON I-95 AT ABOUT 60 MPH APPROACHING NEW HAVEN, WITH MY WIFE AND SON AS PASSENGERS, WHEN I HEARD A LOUD NOISE AND IMMEDIATELY SAW THAT MY WIPERS HAD INTERLOCKED AND STOPPED FUNCTIONING, LEAVING ME WITH ALMOST NO VISIBILITY. I SLOWED DOWN, PUT ON FLASHERS, AND WAS ABLE SAFELY TO REACH THE NEXT EXIT AND COME TO A STOP ON A LOCAL STREET. THE PASSENGER SIDE WIPER MECHANISM HAD COME APART. I DISENGAGED THE BLADE SO THAT THE DRIVER SIDE …

Owner-reported narrative. 25,000 miles reported. Look up ODI 10567307 at NHTSA ↗

Owner report 10568339 · 2014-03-11 (March 11, 2014)

THE CRUISE CONTROL LEVER IS LOCATED ON THE LEFT HAND SIDE OF THE STEERING COLUMN, JUST BELOW THE LEVER FOR THE TURN SIGNAL MECHANISM. I ACCIDENTALLY PULLED ON THE CRUISE LEVER INSTEAD OF THE TURN SIGNAL CAUSING THE VEHICLE TO UNEXPECTEDLY SPEED UP. THIS IS SUCH AN OBVIOUS DESIGN FLAW, IT IS ONLY A MATTER OF TIME UNTIL SOMEONE HAS AN ACCIDENT.

Owner-reported narrative. 100 miles reported. Look up ODI 10568339 at NHTSA ↗

Owner report 10615319 · 2014-07-22 (July 22, 2014)

TWO BENT WHEELS ON RIGHT SIDE OF VEHICLE. IT IS UNKNOWN WHEN THE DAMAGE MAY HAVE OCCURRED OR IF THE WHEELS WERE IN FACT INCORRECT WHEN INSTALLED ON THE VEHICLE DURING MANUFACTURE. INSPECTION BY THE MERCEDES-BENZ DEALER ON MAY 30 THOUGHT I HIT A LARGE POTHOLE IN ROAD. I HAVE NO KNOWLEDGE OF HITTING A POTHOLE. I HAVE DRIVEN OVER THE NORMAL LESS THAN PERFECT "ROUGH " HIGHWAY ROADS IN THE US ONLY; NO OFF-ROAD. I BELIEVE THE WHEELS ARE DEFECTIVE. EITHER POOR METALLURGICAL SPECIFICATIONS BY MERCEDES-BENZ, A SUBSTANDARD MANUFACTURE OF THE CORRECT SPEC…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10615319 at NHTSA ↗

Owner report 10668108 · 2014-12-24 (December 24, 2014)

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Owner-reported narrative. 14,500 miles reported. Look up ODI 10668108 at NHTSA ↗

Owner report 10730723 · 2015-06-26 (June 26, 2015)

SEAT BELT WAS LOCKED IN POSITION (UNABLE TO EXTEND) ON A LEAST SIX OCCASION IN THE PAST TWO YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE LOCKED SEAT BELT ISSUE. THEY SUGGESTED, I DRIVE DIRECTLY TO THE DEALERSHIP NEXT TIME THIS OCCURS. UNTIL NOW THE ISSUE HAS NOT OCCURRED AT A TIME THE DEALERSHIP WAS AVAILABLE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10730723 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V177000 · Electrical System:Software | Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2017-03-14 (March 14, 2017)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
18V272000 · Suspension:Front

Reported: 2018-04-27 (April 27, 2018)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

NHTSA campaign record ↗
19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗
22V955000 · Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module | Fuel System, Diesel:Delivery:Fuel Pump:Control/Drive Module

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

56 unique complaints in this selection. Analysis snapshot: 2026-10-02.

58.9%Usable mileage33 / 56 records
100.0%Valid incident date56 / 56 records
100.0%Valid filing date56 / 56 records
100.0%Ordered incident and filing dates56 / 56 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015
Air Bags
6766.3%
ODI 10456346 · 60,071 mi

WHEN MAKING A LEFT HAND TURN ON CITY ROAD, APROX 25MPH THE PASSENGER HEADREST SRS SYSTEM MALFUNCTIONED AND SPRUNG OPEN HITTING PASSENGER IN BACK OF HEAD CAUSING NECK INJURY. *TR

Look up ODI 10456346 at NHTSA ↗

5953.2%
ODI 10496117

WE PURCHASED A NEW MERCEDES ML 350 IN OCTOBER OF 2011, IN THE PAST YEAR IT HAS HAD THREE AIRBAG FAILURES. EACH TIME THE DIAGNOSTICS SYSTEM ALERTS AN AIRBAG FAILURE WE HAVE IT REPLACED BY THE DEALERSHIP, BUT I HAVE LOST ALL CONFIDENCE IN THE VEHICLES SAFETY EQUIPMENT. WILL THESE AIRBAGS ACTUALLY OPERATE IN THE EVENT OF A COLLISION? *TR

Look up ODI 10496117 at NHTSA ↗

23.1%
ODI 10897188 · 43,000 mi

MY VEHICLE CAME WITH ERROR MESSAGE "FRONT LEFT SRS MALFUNCTION SERVICE REQUIRED". DEALER CLAIMS THAT THE AIR BAG MIGHT NOT DEPLOY. LEFT IT FOR SERVICE. EL CABLE, CABLE CONNECTORS AND LOCKING MECHANISM WERE REPLACED. LOOKS LIKE THE ELECTRICAL CABLES WERE DAMAGED/DEFECTIVE IN THE MECHANISM. BEING A CAR WITH NO MORE THAN 4 YEARS AND UNDER 43000 MILES, IT IS CLEAR THAT THE PARTS REPLACED WERE DUE TO MANUFACTURING DEFECTS. FURTHER THIS PROBLEM HAS NOTHING TO DO WITH REGULAR VEHICLE MAINTENANCE. I DO NOT KNOW THE IMPACT WHICH IT WOULD CAUSE IF NOT SE…

Look up ODI 10897188 at NHTSA ↗

35.4%
ODI 10928673 · 51,000 mi

WHILE TRAVELING ON THE INTERSTATE MY ML 350 MERCEDES BENZ WAS STRUCK BY ANOTHER VEHICLE. I WAS TRAVELING THE SPEED LIMIT OF 70 MILES PER HOUR WHEN A CAR PASSING ME LOST CONTROL OF HIS VEHICLE AND STRUCK ME. THE IMPACT WAS ON THE DRIVERS SIDE OF THE CAR ON THE REAR WHEEL. THE IMPACT PUSHED MY SUV TO THE RIGHT. UPON IMPACT, THE REAR WHEEL ON THE PASSENGER SIDE BROKE, SNAPPED IN HALF AND THE FLEW AWAY CAUSING MY ML350 TO ROLL FIVE OR SIX TIMES BEFORE COMING TO REST JUST INCHES FROM ON COMING TRAFFIC TRAVELING EAST BOUND ON THE OTHER SIDE OF THE ME…

Look up ODI 10928673 at NHTSA ↗

34.4%
ODI 10950309 · 36,000 mi

I WAS IN A COLLISION IN WHICH I REAR ENDED ANOTHER SUV. THE SPEED CONTROL DID NOT ENABLE AND I HIT THE OTHER VEHICLE HARD ENOUGH TO CAUSE $20,000 WORTH OF DAMAGE TO MY CAR. I BELIEVE THE CAR BRAKING RESPONSE WAS SLOW AND THE AIRBAG SHOULD HAVE DEPLOYED IN A CRASH THAT SIGNIFICANT, BUT IT DID NOT.

Look up ODI 10950309 at NHTSA ↗

35.8%
ODI 11129683 · 2 mi

I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.

Look up ODI 11129683 at NHTSA ↗

Engine
55.0%
ODI 10578405 · 54,000 mi

AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE…

Look up ODI 10578405 at NHTSA ↗

76.3%
ODI 10902071

I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE …

Look up ODI 10902071 at NHTSA ↗

2132.3%
ODI 10470651 · 200 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. WHILE DRIVING, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THEY NEEDED TO REPLACE THE PISTONS IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 800.

Look up ODI 10470651 at NHTSA ↗

1221.4%
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1623.5%
ODI 10663351 · 6,138 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,138. UPDATED 7/23/15*CN THE CONSUMER REQUESTED TO HAVE THE POST REMOVED.

Look up ODI 10663351 at NHTSA ↗

1121.2%
ODI 10676374 · 3,500 mi

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

Look up ODI 10676374 at NHTSA ↗

Electrical System
109.9%
ODI 10578405 · 54,000 mi

AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE…

Look up ODI 10578405 at NHTSA ↗

1513.5%
ODI 10500173 · 19,000 mi

WAS DRIVING TO WORK ON THE HIGHWAY IN THE RAIN AND THE TRUCK JERKED OVER TO THE RIGHT WITHOUT ME DOING IT. ITS HAPPENED THREE MORE TIMES SINCE THEN. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEREFORE THERE IS NO PROBLEM. MY IGNITION SWITCH NEEDED TO BE REPLACED AT 20,000 MILES. MY KEYS WOULD NOT START THE TRUCK FOR AN ENTIRE WEEK STRAIGHT ON THE 1ST OR 2ND ATTEMPT. FINALLY ON THE 3RD TRY THE TRUCK WOULD START. ITS A YEAR AND A HALF OLD. WHEN THEY CONNECTED IT TO THEY'RE COMPUTER IT DID NOT READ ANY ERROR CODES. IT HAD TO NOT START THERE F…

Look up ODI 10500173 at NHTSA ↗

1116.9%
ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

Look up ODI 11047393 at NHTSA ↗

1119.6%
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

1927.9%
ODI 10659515

2014 MERCEDES-BENZ ML 350 CHECK ENGINE LIGHT ILLUMINATED AND ROUGH RUNNING. *MW THE CONSUMER STATED THE DOOR WOULD STICK, THE ELECTRONICS MODULE AND DUEL DOOR CENTRAL LOCK WERE REPLACED. *JB

Look up ODI 10659515 at NHTSA ↗

47.7%
ODI 10676374 · 3,500 mi

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

Look up ODI 10676374 at NHTSA ↗

Unknown Or Other
33.0%
ODI 10724637 · 30,000 mi

ABS AND ESP WARNING INDICATORS CAME ON. WAS TOLD MY WARRANTY HAD JUST EXPIRED DAYS EARLIER AND THAT ONLY ONE SENSOR WAS BAD BUT THEY HAVE SEEN THIS QUITE OFTEN AND RECOMMENDING CHANGING ALL 4 SENSORS. I SAID IT SOUNDED LIKE A PRODUCT DEFECT AND COMPLAINED TO SERVICE MANAGER. HE SAID HE WOULD WARRANTY THE ONE BAD PART AND NOT TO WORRY ABOUT THE OTHERS. THAT'S FINE BUT WHAT ABOUT THE COMMONALITY OF THIS PART GOING BAD FOLLOWED BY OTHERS FAILING SHORTLY AFTERWARDS?

Look up ODI 10724637 at NHTSA ↗

43.6%
ODI 10885153

FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.

Look up ODI 10885153 at NHTSA ↗

23.1%
ODI 10500510 · 14,017 mi

DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS ON THE OTHER SIDE OF THE CIRCULAR DRIVE OF THE CON…

Look up ODI 10500510 at NHTSA ↗

1017.9%
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1725.0%
ODI 10759787 · 18,000 mi

HIT IN THE HEAD IN APRIL 2015 BY SUV REAR POWER LIFT GATE CAUSING TRAUMATIC BRAIN INJURY. DESIGN FLAW IN MOST SUV REAR LIFT GATE. I BELIEVE CHRYSLER HAS ONE THAT BEEPS WHEN LIFT GATE IS LOWERING BUT OTHERS DO NOT. ALSO THEY SHOULD BE DESIGNED LIKE GARAGE DOORS IN THAT A SENSOR CAN STOP PROGRESSION OF DOWNWARD MOVEMENT WHEN TAILGATES LOWERS THERE BY STOPPING ANY FURTHER INJURY TO INDIVIDUALS - ESPECIALLY OLDER INDIVIDUALS AND CHILDREN.

Look up ODI 10759787 at NHTSA ↗

917.3%
ODI 10840281 · 5,800 mi

CAR WAS IN MOTION ON STREET AND SUDDENLY REAR PASSENGER DOOR SWUNG OPEN AND ITEMS ON BACK SEAT FELL OUT ONTO THE ROADWAY CAUSING VEHICLES TO SWERVE TO THE OTHER SIDE OF ROADWAY. I LATER CONFIRMED THAT MERCEDES DOES NOT GIVE ANY WARNING FOR A PASSENGER REAR DOOR THAT IS NOT LATCHED UNTIL AFTER THE CAR IS GOING AT LEAST 7-8 MPH? IF A PERSON (CHILD) HAD BEEN BACK THERE, HE/SHE WOULD HAVE FALLEN OUT INTO TRAFFIC. I TRIED THIS EXPERIMENT AT HOME BY JUST BARELY CLOSING THE DOOR (NOT EVEN LATCHING IT AT ALL) AND NO WARNING IS GIVEN TILL 7-8 MPH IS RE…

Look up ODI 10840281 at NHTSA ↗

Fuel/Propulsion System
11.0%
ODI 10761930 · 124,000 mi

MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE.…

Look up ODI 10761930 at NHTSA ↗

10.9%
ODI 10928903 · 80,000 mi

DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED)

Look up ODI 10928903 at NHTSA ↗

1218.5%
ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

Look up ODI 10501076 at NHTSA ↗

712.5%
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

710.3%
ODI 10915287 · 60,000 mi

DIESEL FUEL FILTER AND/OR DIESEL FUEL HOSE LEAKS SPILLING HIGHLY FLAMMABLE DIESEL FUEL ON THE ROAD. THE DIESEL FUEL COULD LEAK NEAR THE HEAT SOURCE OR LEAK ONTO THE ROAD. THIS COULD LEAD TO A CRASH OR CAUSE A FIRE IN THE PRESENCE OF AN IGNITION SOURCE.

Look up ODI 10915287 at NHTSA ↗

47.7%
ODI 10934530 · 19,000 mi

GOING TO WORK IN THE MORNING AND PULLING OUT OF THE GARAGE MY FOOT WAS ON THE BRAKE NOT THE ACCELERATOR IN REVERSE SUDDENLY THE CAR SURGED BY ITSELF WHILE I HAD MY FOOT ON THE BRAKE. THE CAR WENT IN REVERSE VERY FAST HITTING OUR SIDE CONCRETE SIDE WALL. (THE DISTANCE IS ABOUT (28FT) THE IMPACT WAS SO HARD THAT THE PASSENGER WINDOW WAS COMPLETELY BROKEN AND THE PASSENGER SIDE OF THE BACK FRAME OF THE MERCEDES WAS SMASHED. IT HAPPENED SO FAST THAT I LOST CONTROL OF THE VEHICLE I COULD NOT STOP THE CAR THE BRAKES DID NOT WORK. AFTER I HIT THE WA…

Look up ODI 10934530 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

65.4%
ODI 10458253 · 15,550 mi

THE CAR WAS ON AN INCLINE IN MY DRIVEWAY. IT HAS THE TRANSMISSION SHIFT LEVER ON THE COLUMN, AND I HAD BEEN BACKING DOWN THE DRIVEWAY. I STOPPED PLACED THE CAR IN PARK AND GOT OUT WITH THE ENGINE RUNNING TO MOVE SOMETHING. THE CAR SAT IN PLACE FOR APPROXIMATELY 10 SECONDS AND THEN SPONTANEOUSLY TOOK OFF AT APPROXIMATELY 5MILES/HOUR. FORTUNATELY MY DAUGHTER WAS STANDING ON THE DRIVER SIDE OF THE CAR IN FRONT AND SAW THE CAR ROLLING FORWARD, JUMPED IN AND HIT THE BRAKES JUST AS THE CAR STRUCK ONE OF OTHER CARS ON THE DRIVEWAY. THE SHIFT LE…

Look up ODI 10458253 at NHTSA ↗

69.2%
ODI 10811684 · 81,000 mi

OIL WAS LEAKING FROM THE ENGINE WHICH WAS THE RESULT OF A FAULTY PART THAT MERCEDES HAS SUBSEQUENTLY REPLACED WITH A NEW RE-ENGINEERED PART. THE DEALER INDICATED THAT THE ISSUE IS SYSTEMIC WITH ALL BLUE-TEC M AND G CLASS VEHICLES WHICH MERCEDES WILL NOT COVER THE CHARGE FOR. THE REPAIR REQUIRES THAT THE ENGINE BE REMOVED FROM THE CAR BECAUSE THAT IT IS THE ONLY WAY THE PART ($30) CAN BE REPLACED. THE RESULTING REPAIR COST OVER $1900 IN LABOR. WE NOTICED THE LEAK BECAUSE THERE WAS OIL DRIPS IN OUR GARAGE. THE SERVICE TECHNICIAN AT THE DEALER…

Look up ODI 10811684 at NHTSA ↗

58.9%
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

45.9%
ODI 10692529

THE VEHICLE SENSORS ALL STARTED FLASHING, INCLUDING THE STABILITY CONTROL SYSTEM, PARKING BRAKE, TEMPERATURE GAUGE, ETC. THE SPEEDOMETER FLUCTUATED WILDLY, THE CAR WOULD NOT SHIFT OUT OF DRIVE AND WOULD NOT SHUT OFF. I WAS TRAPPED IN THE VEHICLE, UNABLE TO SHIFT THE CAR OUT OF GEAR INTO PARK OR NEUTRAL AND THE CAR WOULD NOT SHUT OFF. I HAD TO KEEP MY FOOT ON THE BRAKE, BUT I OBVIOUSLY COULD NOT GET OUT OF THE CAR WHILE IT WAS IN GEAR AND RUNNING. AFTER ABOUT 3 MINUTES OF TRYING TO GET THE CAR INTO PARK I WAS ABLE TO TURN OFF THE ENGINE. IT…

Look up ODI 10692529 at NHTSA ↗

611.5%
ODI 10676372 · 3,800 mi

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Look up ODI 10676372 at NHTSA ↗

Service Brakes
55.0%
ODI 10788729 · 50,000 mi

REAR SEATBELT STOPPED RETRACTING,PASSENGER SIDE.ALSO HAD ABS AND ESP WARNING INDICATORS COME ON,WAS TOLD ALL SENSORS SHOULD BE CHANGED BUT DUE TO AN EXTENDED WARRANTY BOUGHT THROUGH A USED CAR DEALER ONLY ONE SENSOR WAS CHANGED.THIS HAS HAPPENED TWO TIMES IN THREE YEARS

Look up ODI 10788729 at NHTSA ↗

98.1%
ODI 11140453

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, [phone removed]) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT…

Look up ODI 11140453 at NHTSA ↗

23.1%
ODI 10523068

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR

Look up ODI 10523068 at NHTSA ↗

47.1%
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

11.5%
ODI 11704623

It seems that this vehicle was not included in a brake booster recall which included this model from 2005 through 2015. The brakes are not working properly, and brake fluid has entered the master brake cylinder damaging the seal. It is extremely unsafe to operate this vehicle in this condition. Somehow, this vehicle was not included in the recall, but definitely should have been.

Look up ODI 11704623 at NHTSA ↗

611.5%
ODI 10837160 · 100 mi

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Look up ODI 10837160 at NHTSA ↗

Steering
44.0%
ODI 11330019 · 145,410 mi

WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR

Look up ODI 11330019 at NHTSA ↗

00.0%

No examples available for this selection.

710.8%
ODI 10523508 · 7,845 mi

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

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47.1%
ODI 11191431 · 80,000 mi

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

Look up ODI 11191431 at NHTSA ↗

45.9%
ODI 10970819 · 19,000 mi

I OWN A MERCEDES BENZ ML 350 2014 AND NEVER HAD ANY PROBLEMS WITH IT UNTILL THIS PASS FRIDAY MARCH 31ST I WAS DRIVING TO WORK THAT MORNING I SAME WAY I ALWAYS GO AND WHILE GOING AROUND THE SMALL ROUNDABOUT THE SUV SHOT OF AND STARTED PULLING TO THE LEFT AND IT SOUNDE LIKE A PIECE OF IRON BEING DRAGED ON CONCRETE.IT CAUSED ME TO HIT AND OTHER SUV AND IT WAS VERY SCRAY FOR ME SO MERCEDES DID SOME DIAGNOSTIC TESTING AND SAID THAT THE CAR WAS FINE..I DONT BELIEVE THAT IF ANY CAR DOES WHAT MINE DID THAT IT WOULD BE FINE SOMETHING IS WRONG WITH IT I…

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47.7%
ODI 10676372 · 3,800 mi

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Look up ODI 10676372 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine58,000–98,117 mi92,273 mi7
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

Electrical System34,000–100,234 mi80,000 mi5
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

Unknown Or Other75,000–97,000 mi85,000 mi5
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

ODI 11048647 · 85,000 mi

MY CAR TRABSFERT CONVERTER IS LEAKING. I HAVE TO FILL IT UP PERIODICALLY. THE CAR STOPPED ON HGW 9A AFTER A CONTINOUS NOISES UNDERNEATH.THE REPAIR COST IS ESTIMATED TO $6000. I COMPLAIN ABOUT THIS EQUIPMENT SINCE IT IS UNSAFE FOR THE DRIVER.

Look up ODI 11048647 at NHTSA ↗

ODI 11048652 · 120,000 mi

THE CAR HAS A TRASNFER CONVERTER BOX IS DEEPLY LEAKING. I HAVE STOP SEVERAL TIMES IN MANHATTAN STREET TO COOL DOWN BEFORE MOVING. THE CAR IS NOT SAFE WITH THIS FAULTY EQUIPEMNT. THE NOISE UNDERNEATH IS TERRIBLE AND ANNOYING.

Look up ODI 11048652 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range129,000 mi1 (sparse)
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

Power Train34,000–129,000 mi40,000 mi5
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

ODI 10918462 · 40,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Look up ODI 10918462 at NHTSA ↗

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

Vehicle Speed Control24,000–85,000 mi40,000 mi5
ODI 10548040 · 24,000 mi

2013 MERCEDES BENZ ML350: DURING THE FIRST OCCURRENCE, UPON ACCELERATION FROM A STOP POINT, THE VEHICLE HESITATED LURCHING TO THEN GAIN SPEED AS INTENDED BY THE DRIVER. SECOND AND THIRD OCCURRENCES WERE IDENTICAL AND OCCURRED WHILE LEAVING THE HOUSE WITH NO TRAFFIC ANYWHERE ON SIGHT. VEHICLE WAS SENT FOR REPAIRS AND DEALERSHIP SAID A SOFTWARE UPDATE SHOULD HAVE FIXED THE PROBLEM. ON 10/15/13, WHILE TRYING TO REENTER AN EXPRESSWAY FROM THE EMERGENCY LANE, THE CAR HESITATED WHILE TRYING TO ACCELERATE FROM AN INCOMING VEHICLE. THE VEHICLE LURCHED …

Look up ODI 10548040 at NHTSA ↗

ODI 10568339 · 100 mi

THE CRUISE CONTROL LEVER IS LOCATED ON THE LEFT HAND SIDE OF THE STEERING COLUMN, JUST BELOW THE LEVER FOR THE TURN SIGNAL MECHANISM. I ACCIDENTALLY PULLED ON THE CRUISE LEVER INSTEAD OF THE TURN SIGNAL CAUSING THE VEHICLE TO UNEXPECTEDLY SPEED UP. THIS IS SUCH AN OBVIOUS DESIGN FLAW, IT IS ONLY A MATTER OF TIME UNTIL SOMEONE HAS AN ACCIDENT.

Look up ODI 10568339 at NHTSA ↗

ODI 10918462 · 40,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Look up ODI 10918462 at NHTSA ↗

Service BrakesToo few reports for a range100,234 mi1 (sparse)
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

SteeringToo few reports for a range80,000 mi3 (sparse)
ODI 11191431 · 80,000 mi

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

Look up ODI 11191431 at NHTSA ↗

ODI 11195902 · 27,000 mi

I WAS DRIVING MY MERCEDES IN ATLANTA, GEORGIA AND HAD ONLY MINUTES GOTTEN OFF OF AN EXTREMELY BUSY 400. WITHIN A FEW MINUTES OF EXITING MY POWER STEERING COMPLETELY WENT OUT. I WAS 80 MILES FROM HOME AND HAD A CAR FULL OF YOUNG WOMEN. I SHUTTER TO THINK WHAT COULD'VE HAPPENED BARELY 10 MINUTES SOONER. THE CAR WAS TOWED TO RBM OF ATLANTA WHERE I WAS GIVEN AN ALMOST $6000 ESTIMATE. THE CAR ONLY HAD 27,000 MILES ON IT. I BOUGHT IT WITH APPROXIMATELY 18,000 MILES ON IT . AS I BEGAN RESEARCHING AND PRICE SHOPPING I WAS INFORMED BY SEVERAL MECHAN…

Look up ODI 11195902 at NHTSA ↗

ODI 11388853 · 84,261 mi

I BROUGHT MY MERCEDES TO AN INDEPENDANT MERCEDES SPECIALIST FOR A LUBRICATION SERVICE. THEY NOTICED A BOLT BROKEN FROM THE STEERING GEAR. THEY GAVE ME THE INFORMATION CONTAINED IN MERCEDES CAMPAIGN NO. 2019080019 AND TOLD ME I SHOULD CONTACT MY LOCAL MERCEDES NEW CAR DEALER FOR WARRANTY REPAIRS. WHY ISN"T THIS A RECALL?

Look up ODI 11388853 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-122None
ODI 11628398 · 74,000 mi

The contact owns a 2013 Mercedes-Benz ML350. The contact stated that there was water on the floor below the front driver’s side. No warning lights were illuminated. The vehicle was towed to a local dealer because the battery was drained. The contact stated that while the vehicle was placed onto the tow truck, the contact and the hauler noticed that the vehicle continued to leak water. The contact advised the dealer that after the battery was replaced, the contact asked that the location of the leak be sought. The contact received the vehicle wi…

Look up ODI 11628398 at NHTSA ↗

ODI 11632362

On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi…

Look up ODI 11632362 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11677894

Fuel system failed carbon and shut off without any notification while driving two times put me at risk of getting hit both times as the vehicle was not in a safe spot. This has been confirmed at the dealership where my vehicle is at this point. It has been inspected by the dealership in Georgetown, Texas. Again, no warning lights just cut off two times while driving. I already had one recall fixed two times dealing with the fuel system and now it’s shutting off with no notice while I’m driving 60 70 mph and causing a dangerous safety hazard. De…

Look up ODI 11677894 at NHTSA ↗

2025-092None
ODI 11685348

Brake Booster failure, this vehicle is exhibiting the EXACT same symptoms as described in Recall Campaign: Campaign No. 2024050001, May 2024 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GL-Class, ML-Class, and R-Class (X164, W164 and 251 platform) Model Year 2006 – 2012 Inspect Brake Booster – without Pedal Rework Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2006-2012 ML-Class, GL-Class, and R-Class (164 and 251 platform) vehicles, the function of the brake booster might be affected due to ad…

Look up ODI 11685348 at NHTSA ↗

ODI 11686235

The engine locked up after blowing the top part of the engine off, fire shot out of the engine and quickly went out like a flam thrower. I was driving on the expressway when the accelerator would not work without any warning I didn’t have any issues with this truck. The car cut off immediately thank God I was able to coast to the side of the expressway because it stopped in the left lane on the expressway I was scared for our lives. The dealership has the truck and they said the engine is locked up. This morning s unacceptable for a car I’ve ha…

Look up ODI 11686235 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-111None
ODI 11699776

Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with …

Look up ODI 11699776 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-011None
ODI 11711198 · 96,000 mi

The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired. The following day, it took two minutes to start the vehicle. The vehicle was drivable, but the vehicle eventually stalled while driving. The veh…

Look up ODI 11711198 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11734678

Re: My 2013 ML350- Intermittent Start/ Vehicle cutting off while in heavy traffic. Fuel Pump and Fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. I paid out of pocket for this service twice, AND then found out from MB Tacoma there was a RECALL with the exact same issue. I took the vehicle in to the closest dealer- Seattle Mercedes to handle the outstanding recall issues. I was advised to contact MERCEDES BENZ USA GOODWILL DEPARTMENT. My initial claim was approved, as I su…

Look up ODI 11734678 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11741266

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a…

Look up ODI 11741266 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 217 reports

2014: 10 complaints · 2015: 17 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20141510
201561317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20146602
20155101

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemUnknown Or OtherFuel/Propulsion SystemPower TrainVehicle Speed ControlService BrakesSteering
Engine—
4
ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

ODI 11463905

2013 Mercedes Benz ML350 (W166) engine (m276) began misfiring. Palm Springs Mercedes Benz diagnosed faulty camshaft positioning sensor leaking engine oil into engine electrical harness which wicked through harness to ECU. Faulty (leaking) camshaft positioning sensor caused faulty harness, ECU, injectors, o2 sensors. Said common problem on these and other models and engines.

Look up ODI 11463905 at NHTSA ↗

1
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1
ODI 11741266

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a…

Look up ODI 11741266 at NHTSA ↗

1
ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

0
1
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

0
Electrical System
4
ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

ODI 11463905

2013 Mercedes Benz ML350 (W166) engine (m276) began misfiring. Palm Springs Mercedes Benz diagnosed faulty camshaft positioning sensor leaking engine oil into engine electrical harness which wicked through harness to ECU. Faulty (leaking) camshaft positioning sensor caused faulty harness, ECU, injectors, o2 sensors. Said common problem on these and other models and engines.

Look up ODI 11463905 at NHTSA ↗

—
1
ODI 11323391

WARNING SIGN COMES UP : BLIND SPOT ASSIST INOPERATIVE . WHEN THE WARNING SIGN COMES UP THE RIGHT AND LEFT BLIND SPOTS IN THE MIRROR REMAIN LIGHT UP AND ALSO I AM NOT ABLE TO SIGNAL TO CHANGE LINES . THESE HAPPENED ALREADY 3 TIMES OVER PAST 3 MONTHS AND LASTS FOR HOURS WHILE ON THE HIGHWAY . I TRY TO STOP AT THE SIDE OF THE HIGHWAY , TURN THE CAR OFF AND ON STILL WON'T WORK FOR SOME TIME . I HAVE TAKEN VIDEOS OF THESE HAPPENING . *TR

Look up ODI 11323391 at NHTSA ↗

3
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

ODI 11699776

Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with …

Look up ODI 11699776 at NHTSA ↗

ODI 11741266

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a…

Look up ODI 11741266 at NHTSA ↗

3
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

0
1
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

Look up ODI 11110678 at NHTSA ↗

1
ODI 11191431 · 80,000 mi

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

Look up ODI 11191431 at NHTSA ↗

Unknown Or Other
1
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1
ODI 11323391

WARNING SIGN COMES UP : BLIND SPOT ASSIST INOPERATIVE . WHEN THE WARNING SIGN COMES UP THE RIGHT AND LEFT BLIND SPOTS IN THE MIRROR REMAIN LIGHT UP AND ALSO I AM NOT ABLE TO SIGNAL TO CHANGE LINES . THESE HAPPENED ALREADY 3 TIMES OVER PAST 3 MONTHS AND LASTS FOR HOURS WHILE ON THE HIGHWAY . I TRY TO STOP AT THE SIDE OF THE HIGHWAY , TURN THE CAR OFF AND ON STILL WON'T WORK FOR SOME TIME . I HAVE TAKEN VIDEOS OF THESE HAPPENING . *TR

Look up ODI 11323391 at NHTSA ↗

—
1
ODI 11632362

On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi…

Look up ODI 11632362 at NHTSA ↗

0
2
ODI 11048647 · 85,000 mi

MY CAR TRABSFERT CONVERTER IS LEAKING. I HAVE TO FILL IT UP PERIODICALLY. THE CAR STOPPED ON HGW 9A AFTER A CONTINOUS NOISES UNDERNEATH.THE REPAIR COST IS ESTIMATED TO $6000. I COMPLAIN ABOUT THIS EQUIPMENT SINCE IT IS UNSAFE FOR THE DRIVER.

Look up ODI 11048647 at NHTSA ↗

ODI 11048652 · 120,000 mi

THE CAR HAS A TRASNFER CONVERTER BOX IS DEEPLY LEAKING. I HAVE STOP SEVERAL TIMES IN MANHATTAN STREET TO COOL DOWN BEFORE MOVING. THE CAR IS NOT SAFE WITH THIS FAULTY EQUIPEMNT. THE NOISE UNDERNEATH IS TERRIBLE AND ANNOYING.

Look up ODI 11048652 at NHTSA ↗

00
Fuel/Propulsion System
1
ODI 11741266

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a…

Look up ODI 11741266 at NHTSA ↗

3
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

ODI 11699776

Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with …

Look up ODI 11699776 at NHTSA ↗

ODI 11741266

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a…

Look up ODI 11741266 at NHTSA ↗

1
ODI 11632362

On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi…

Look up ODI 11632362 at NHTSA ↗

—
1
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

000
Power Train
1
ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

3
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

Look up ODI 10991521 at NHTSA ↗

ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

0
1
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

—
1
ODI 10918462 · 40,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Look up ODI 10918462 at NHTSA ↗

00
Vehicle Speed Control00
2
ODI 11048647 · 85,000 mi

MY CAR TRABSFERT CONVERTER IS LEAKING. I HAVE TO FILL IT UP PERIODICALLY. THE CAR STOPPED ON HGW 9A AFTER A CONTINOUS NOISES UNDERNEATH.THE REPAIR COST IS ESTIMATED TO $6000. I COMPLAIN ABOUT THIS EQUIPMENT SINCE IT IS UNSAFE FOR THE DRIVER.

Look up ODI 11048647 at NHTSA ↗

ODI 11048652 · 120,000 mi

THE CAR HAS A TRASNFER CONVERTER BOX IS DEEPLY LEAKING. I HAVE STOP SEVERAL TIMES IN MANHATTAN STREET TO COOL DOWN BEFORE MOVING. THE CAR IS NOT SAFE WITH THIS FAULTY EQUIPEMNT. THE NOISE UNDERNEATH IS TERRIBLE AND ANNOYING.

Look up ODI 11048652 at NHTSA ↗

0
1
ODI 10918462 · 40,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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Service Brakes
1
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

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1
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

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0000—0
Steering0
1
ODI 11191431 · 80,000 mi

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

10 mentions · 17.9% of complaints

Median mileage: 96,000 mi (7 usable records).

ODI 10991521 · 34,000 mi

IN MAY 2017, WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. ACCELERATION WAS EXTREMELY REDUCED IN A VERY DANGEROUS WAY. TOOK VEHICLE TO DEALER. DEALER DIAGNOSED PROBLEM AS AN OIL LEAK THAT HAS BEEN LEAKING ON THE WIRING HARNESS, WHICH CAUSED WIRING/ELECTRICAL SYSTEM FOR ENTIRE VEHICLE TO COMPLETELY FAIL. ESTIMATED REPAIR IS $13,500. THE VEHICLE HAS 34K MILES, AND THE ORIGINAL FACTORY WARRANTY EXPIRED IN LATE FEBRUARY 2017. HAD ROUTINE OIL CHANGE AT DEALER IN FEBRUARY, NO OIL LEAK DETECTED. DEALER SERVICE TECH WAS VERY FAMILIAR WITH THIS ISSUE…

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ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

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ODI 11129190 · 92,273 mi

I WAS DRIVING ON THE HIGHWAY AT 70 MPH, THE CHECK ENGINE CAME ON AND ABOUT 5 SECONDS LATER, A LOUD NOISE CAME PROBABLY FROM THE ENGINE. THE CAR THEN STARTED JOLTING BACK AND FORTH; I HIT MY HEAD ON THE STEERING WHEEL TWICE AND GOT ALMOST KNOCKED OUT. THE ENGINE STOPPED WHILE I WAS STILL RUNNING AT 70 MPH. MOST IF NOT ALL THE LIGHTS IN MY DASHBOARD CAME ON THEN I STARTED SLOWING DOWN. THE SEAT BELT NEVER TIGHTENED ON ME AS THE CAR WAS JOLTING. I KEPT THE CAR ROLLING AND GOT OUT OF A VERY DANGEROUS SITUATION. AS THE CAR CAME TO A HALT, A LOT OF E…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

3 mentions · 5.4% of complaints

Median mileage: 119,500 mi (2 usable records).

ODI 10918462 · 40,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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ODI 11506040

The brake booster failed while driving and I almost got in an accident. The brakes did not fully work and started pulsating almost like if the antilock system engaged. The brake booster was leaking air around the piston that attaches to the brake pedal. You could hear the air leaking when the pedal was pressed. It has been repaired at he MB dealer for about $2300. There were no indications of a malfunction, no lights or errors showed up.

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ODI 11619805 · 199,000 mi

The contact owns a 2013 Mercedes-Benz ML350. The contact stated while driving approximately 35 MPH as the contact depressed the brake pedal, he felt that the brake pedal was soft and he had to depress the pedal with more force to stop. No warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 199,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

3 mentions · 5.4% of complaints

Median mileage: 96,000 mi (1 usable records).

ODI 11461820

I participated in the Emission Recall Campaign 2020050014. I have a 2013 ML350BlueTec. I have been back to the dealer 10 times to fix my car after the recall was performed. The check engine continues to return in an on (orange light) position after only a few days. On trip 5 my car could not accerlate and lost power. The problem related to the NOX sensors that are being replaced each visit. MB USA replaced b19/9 temp upstream of turbo charger and b9/11 temperature sensor upstream of catalyst. Also remove and replace 3 temp sensors. Ag…

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ODI 11632362

On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi…

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ODI 11711198 · 96,000 mi

The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired. The following day, it took two minutes to start the vehicle. The vehicle was drivable, but the vehicle eventually stalled while driving. The veh…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

2 mentions · 3.6% of complaints

Median mileage: 76,500 mi (2 usable records).

ODI 10548040 · 24,000 mi

2013 MERCEDES BENZ ML350: DURING THE FIRST OCCURRENCE, UPON ACCELERATION FROM A STOP POINT, THE VEHICLE HESITATED LURCHING TO THEN GAIN SPEED AS INTENDED BY THE DRIVER. SECOND AND THIRD OCCURRENCES WERE IDENTICAL AND OCCURRED WHILE LEAVING THE HOUSE WITH NO TRAFFIC ANYWHERE ON SIGHT. VEHICLE WAS SENT FOR REPAIRS AND DEALERSHIP SAID A SOFTWARE UPDATE SHOULD HAVE FIXED THE PROBLEM. ON 10/15/13, WHILE TRYING TO REENTER AN EXPRESSWAY FROM THE EMERGENCY LANE, THE CAR HESITATED WHILE TRYING TO ACCELERATE FROM AN INCOMING VEHICLE. THE VEHICLE LURCHED …

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ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 3.6% of complaints

Median mileage: 27,000 mi (1 usable records).

ODI 11195902 · 27,000 mi

I WAS DRIVING MY MERCEDES IN ATLANTA, GEORGIA AND HAD ONLY MINUTES GOTTEN OFF OF AN EXTREMELY BUSY 400. WITHIN A FEW MINUTES OF EXITING MY POWER STEERING COMPLETELY WENT OUT. I WAS 80 MILES FROM HOME AND HAD A CAR FULL OF YOUNG WOMEN. I SHUTTER TO THINK WHAT COULD'VE HAPPENED BARELY 10 MINUTES SOONER. THE CAR WAS TOWED TO RBM OF ATLANTA WHERE I WAS GIVEN AN ALMOST $6000 ESTIMATE. THE CAR ONLY HAD 27,000 MILES ON IT. I BOUGHT IT WITH APPROXIMATELY 18,000 MILES ON IT . AS I BEGAN RESEARCHING AND PRICE SHOPPING I WAS INFORMED BY SEVERAL MECHAN…

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ODI 11580290

Power Steering Motor snapped from the casing while driving. Seems like a defective casting.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

1 mentions · 1.8% of complaints

Median mileage: 120,000 mi (1 usable records).

ODI 11152448 · 120,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE OIL COOLER FAILED. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF OIL LEAKED ONTO THE ENGINE DURING A ROUTINE OIL CHANGE. SULLIVAN-PARKHILL IMPORTS (401 WEST MARKETVIEW DRIVE, CHAMPAIGN, ILLINOIS 61822, [phone removed]) DIAGNOSED THAT THE COOLER GASKET WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE ENGINE NEEDED BE TO CLEANED DUE TO SIGNIFICANT AMOUNTS OF OIL LEAKING ONTO THE MOTOR OF THE DIESEL…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b