2009 Mercedes Benz R320: complaints, problems and recalls

ENGINE 'DIED' (VEHICLE LOST ALL POWER) WHILE TRAVELING AT HIGHWAY SPEED. I HAD TO PULL VEHICLE OVER ON SIDE OF THE ROAD WITH NO POWER ASSISTANCE STEERING OR BRAKING. BROUGH IT TO THE DEALER FOR SERVICE 8/8/12, STALLED TWO MORE TIMES WHILE ENROUTE. I WAS TOLD THAT IT IS A FAILED CAMSHAFT SENSOR. I LOOKED UP ALL SAFETY RECALLS ON VEHICLE, AND FOUND ONE FOR THE CRANKSHAFT SENSOR IN 2008. I WAS TOLD THAT MY FAILED CAMSHAFT SENSOR IS DIFFERENT AND IS NOT COVERED BY THE MANUFACTURER, EVEN THOUGH IT PRODUCES THE SAME SYMPTOM/RESULT AS A FAILED CR…

Look up ODI 10469682 at NHTSA ↗

I THANKFULLY TOOK MY CAR TO HAVE REGULAR MAINTENANCE (SERVICE B) COMPLETED AND UNFORTUNATELY DURING THAT INSPECTION, THEY FOUND THAT THE RUBBER CYLINDER ON THE HARMONIC BALANCER WAS HANGING OUT. THEY AND I LOOKED TO SEE IF THERE WAS A RECALL (SURLY, THIS WOULD WARRANT A RECALL). THE CAR IS WELL MAINTAINED AND ONLY 44,856 MILES ON IT. FAULTY PART? CAN'T FIND ANY ANSWERS... I HAD TO PAY $900 TO HAVE IT REPAIRED AS DRIVING THE VEHICLE IN THAT CONDITION WITH MY BABY INSIDE IS BEYOND IRRESPONSIBLE. HAD IT FAILED BY BLOWING APART WHILE ON THE…

Look up ODI 10714698 at NHTSA ↗

I WAS DRIVING ON THE ROAD WHEN I HIT A POTHOLE. VEHICLE THEN STARTED SHUTTING DOWN. IT EVENTUALLY STOPPED AND I COULD NOT GET THE VEHICLE STARTED AGAIN. TOWED VEHICLE TO A DEALERSHIP WHERE THEY TOOK A LOOK AT IT. THEY SAID IT LOOKED LIKE A PART OF THE CAMSHAFT BROKE OFF, GOT CAUGHT IN THE TIMING CHAIN, BROKE BOTH CHAINS, AND CAUSED COMPLETE ENGINE FAILURE WHICH WOULD REQUIRE REPLACEMENT. *TR

Look up ODI 10597528 at NHTSA ↗

ENGINE 'DIED' (VEHICLE LOST ALL POWER) WHILE TRAVELING AT HIGHWAY SPEED. I HAD TO PULL VEHICLE OVER ON SIDE OF THE ROAD WITH NO POWER ASSISTANCE STEERING OR BRAKING. BROUGH IT TO THE DEALER FOR SERVICE 8/8/12, STALLED TWO MORE TIMES WHILE ENROUTE. I WAS TOLD THAT IT IS A FAILED CAMSHAFT SENSOR. I LOOKED UP ALL SAFETY RECALLS ON VEHICLE, AND FOUND ONE FOR THE CRANKSHAFT SENSOR IN 2008. I WAS TOLD THAT MY FAILED CAMSHAFT SENSOR IS DIFFERENT AND IS NOT COVERED BY THE MANUFACTURER, EVEN THOUGH IT PRODUCES THE SAME SYMPTOM/RESULT AS A FAILED CR…

Look up ODI 10469682 at NHTSA ↗

The contact owns a 2007 Mercedes-Benz R320. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed a diagnostic test prior to the recall repair. The contact declined to pay for the diagnostic test and advised the dealer to complete the recall repair. The dealer declined to honor the recall repair. The contact later discovered that the dealer had marked the recall repair as completed even though…

Look up ODI 11700284 at NHTSA ↗

The contact owns a 2008 Mercedes-Benz R320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11490951 at NHTSA ↗

SUNROOF EXPLODED WHILE PARKED IN GARAGE.

Look up ODI 11043585 at NHTSA ↗

PREFACE: I OWN AN AUTOMOTIVE REPAIR SHOP IN CARROLLTON TEXAS. I HAVE BEEN WORKING ON CARS SINCE 1968. I AM A THREE-TIME CERTIFIED MERCEDES-BENZ MASTER TECHNICIAN. IN DECEMBER, 2012 I REPLACED THE RIGHT FRONT AIR SPRING ON A 2007 MERCEDES R-320. THE MANUFACTURER IS AREN'T INDUSTRIES. THEIR PART NUMBER IS A-2587. LESS THAN TWO MONTHS LATER, THE AIR SPRING SUFFERED A CATASTROPHIC FAILURE. THE SPRING MATERIAL, WHICH IS SIMILAR IN CONSTRUCTION TO A TIRE, RUPTURED. THE VEHICLE WAS PARKED IN THE OWNER'S GARAGE WHEN THE "BLOW-OUT" OCCURRED. T…

Look up ODI 10630863 at NHTSA ↗

TAKATA RECALL / NHTSA RECALL # 16V-081 - MERCEDES SENT A LETTER ABOUT THIS RECALL BACK IN MAY OF 2016 AND THEY STILL DO NOT HAVE A SOLUTION OR TIMEFRAME FOR WHEN THEY ARE GOING TO REPLACE OUR AIRBAG. NOW THAT TAKATA HAS FILLED FOR CHAPTER 11 BANKRUPTCY I AM CONCERNED THAT THEY EVER WILL AND GIVEN THE NATURE OF THIS RECALL ALONG WITH THE AGE OF OUR VEHICLE THIS IS VERY TROUBLING. MERCEDES NEEDS TO MAKE REPLACING THESE AIRBAGS A PRIORITY

Look up ODI 11045698 at NHTSA ↗

ESP INOPERATIVE MESSAGE APPEARS. WIPERS WENT ON (ALTHOUGH THEY WERE OFF AT THE TIME) TURN SIGNALS WERE INOPERATIVE AND INTERIOR LIGHTS NOT WORKING.. I PULLED TO THE SIDE OF THE ROAD AND WAS UNABLE TO ENGAGE PARK OR REVERSE. I SHUT THE IGNITION OFF AND NEUTRAL WAS AUTOMATICALLY ENGAGED BUT PARK STILL NOT WORKING. REMOVING THE KEY ENGAGED PARK. RESTARTING THE CAR THE ESP INOPERATIVE MESSAGE WAS STILL DISPLAYED AND DRIVE COULD NOT BE ENGAGED. AFTER LEAVING THE KEY REMOVED FOR 2-3 MINUTES ALL WAS CLEAR. NO RECURRENCE OF THE PROBLEM FOR 6 MONTHS THE…

Look up ODI 10638821 at NHTSA ↗

The contact owns a 2007 Mercedes-Benz R320. The contact stated the vehicle failed to start in very cold weather. The contact stated that after changing the battery several times, the failure continued to occur. Additionally, while operating the vehicle, the front and rear exterior lights failed to illuminate as needed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failu…

Look up ODI 11506547 at NHTSA ↗