2007 Mercedes Benz R500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
95,252 mi median reported failure mileage
Scope: 2007 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Fuel System, Gasoline is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Engine operation
1
50.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
1
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
1
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2010
1
2017
1
Complaints over time data
Category
Count
2010
1
2017
1
2010: 1; 2017: 1
Pattern summary
Fuel System, Gasoline leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DE…
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage2 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2006
2007
2008
Steering
519.2%ODI 10352882
2006 MERCEDES BENZ R500. ENTIRE STEERING COLUMN MOVES WITH ALL CONTROLS WHEN SHIFTING GEARS AND/OR USING THE TURN SIGNAL. INTERMITTENT PROBLEM. MAY BE ATTRIBUTED TO HEAT EXPOSURE (I.E CAR PARKED ON THE STREET BEING EXPOSED TO THE SUN). REPORTED TO THE DEALER NUMEROUS TIMES. *TR
COOLANT TANK AND PUMP HAD TO BE REPLACED AFTER LEARNING THAT OIL WAS LEAKING INTO THE TANK. EUROFIX IN NASHVILLE TN STATED ITS GOING TO ALWAYS HAPPEN. I WILL HAVE TO HAVE IT FLUSHED EVERY 3,000 MILES DUE TO THE LEAKAGE IS NON REPAIRABLE. STEERING PUMP HAD TO BE REPLACED JUST FOUND OUT THERE WAS A RECALL ON THE PART. AM I ABLE TO BE REIMBURSED VIA THE MERCEDES MANUFACTURER? THIS CAR SHOULD BE REPLACED WITH ALL THE ISSUES THAT I'M HAVING WITH A BETTER MODEL.
AIR MATIC SUSPENSION MALFUNCTION ERROR MESSAGE WITH NO CODES. CAR HAS BEEN IN AND OUT OF DEALERSHIP FOR PAST YEAR FOR THIS ISSUE. DURING HIGHWAY DRIVING CAR ISSUED WARNING THAT CAR HEIGHT WAS TOO LOW FOR DRIVING, MANUAL READ TO PROCEED WITH CAUTION. ONCE PARKED AND OFF, THE CAR COMPLETELY DROPPED TO THE GROUND CAUSING THE TIRES TO RUB AGAINST THE WHEEL WELL. ANOTHER OCCURRENCE, WHEN PLACING MORE WEIGHT IN ADDITION TO THE DRIVER CAUSES THE MALFUNCTION ERROR MESSAGE CAUSING A ROUGH RIDE AND THE SUSPENSION TO RAISE UNEVENLY. CAR HAS BEEN TO…
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
COOLANT TANK AND PUMP HAD TO BE REPLACED AFTER LEARNING THAT OIL WAS LEAKING INTO THE TANK. EUROFIX IN NASHVILLE TN STATED ITS GOING TO ALWAYS HAPPEN. I WILL HAVE TO HAVE IT FLUSHED EVERY 3,000 MILES DUE TO THE LEAKAGE IS NON REPAIRABLE. STEERING PUMP HAD TO BE REPLACED JUST FOUND OUT THERE WAS A RECALL ON THE PART. AM I ABLE TO BE REIMBURSED VIA THE MERCEDES MANUFACTURER? THIS CAR SHOULD BE REPLACED WITH ALL THE ISSUES THAT I'M HAVING WITH A BETTER MODEL.
AT TIMES THE SHIFT LEVER WOULD NOT WORK. I CALLED THE DEALERSHIP AND FOLLOWED THE INSTRUCTIONS IN THE MERCEDES-BENZ CAMPAIGN #2006090001 WHICH HAS A NHTSA #10021242. AFTER FOLLOWING THE INSTRUCTIONS IN THE CAMPAIGN MY VEHICLE WILL START IN PARK AND GO INTO REVERSE OR DRIVE BY ITSELF. THE INDICATER SAYS IT IS IN PARK WHEN IT STARTS BUT SHIFTS TO DRIVE OR REVERSE BY ITSELF EVEN WITHOUT MY FOOT ON THE BRAKE. IT IS VERY DANGEROUS BECAUSE THE CAR JUST TAKES OFF.
TL* THE CONTACT OWNED A 2006 MERCEDES BENZ R500. WHILE DRIVING AT 7 MPH, THE VEHICLE SLID ON THE SNOWY ROAD AND CRASHED INTO A POLE. THE FRONT AND REAR DRIVER SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LEFT FOREARM, RIGHT SHOULDER, AND RIGHT SIDE OF THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
AT COMPLETE STOP AT STOP LIGHT WITH BRAKE FULLY DEPRESSED THE TACHOMETER SHOWED SEVERAL REPEATED INCREASES IN RPM FROM 600-800 CAUSING THE CAR TO ROCK THEN THE CAR ACCELERATED TO 2200 RPM ACTIVATING THE ANTILOCK BRAKING SYSTEM. THIS HAS RECURRED ON AN INTERMITTENT BASIS FROM THE 6-1100. THIS IS IN CONJUNCTION WITH DEPRESSION OF THE ACCELERATOR AT OTHER TIMES WITH NO RESPONSE FROM THE ENGINE. MERCEDES LOOKED AT THE VEHICLE AND I ACCOMPANIED A TEST DRIVE AND ALL PROBLEMS OCCURRED FROM NO ACCELERATION SEVERAL SECONDS TO THE 6-800-RPM ACCELERATION …
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Fuel System, Gasoline
Too few reports for a range
36,979 mi
1 (sparse)
ODI 10322264 · 36,979 mi
MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DE…
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2007: 0 complaints · 2008: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2007
0
0
0
2008
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2007
2
0
0
2008
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Fuel System, Gasoline
Suspension
Vehicle Speed Control
Visibility/Wiper
Fuel System, Gasoline
—
0
0
0
Suspension
0
—
1ODI 10984228 · 153,525 mi
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Stalling or loss of power
1 mentions · 50.0% of complaints
Median mileage: 36,979 mi (1 usable records).
ODI 10322264 · 36,979 mi
MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DE…