Auto Recall Watch
U.S. public vehicle records

2015 Mercedes-Benz S550: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

41 owner complaints analyzed

5 distinct recall campaigns

22,300 mi median reported failure mileage

Scope: 2015 model year. Data updated: . 17 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 7 of 41 complaints (17.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior614.6%
Braking behavior49.8%
Electrical and battery issues24.9%
Fuel system concerns12.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
7
Seat Belts
6
Structure:Body
5
Air Bags
4
Electrical System
4
Wheels
4
Engine
3
Steering
3
Component breakdown data
CategoryCount
Unknown Or Other7
Seat Belts6
Structure:Body5
Air Bags4
Electrical System4
Wheels4
Engine3
Steering3

Unknown Or Other: 7; Seat Belts: 6; Structure:Body: 5; Air Bags: 4; Electrical System: 4; Wheels: 4; Engine: 3; Steering: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
3
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9993
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9991
150,000 and above1

Under 25,000: 11; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (11). 24 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
2
2015
2
2016
1
2017
2
2018
3
2019
2
2020
4
2021
2
2022
2
2023
7
2024
6
2025
7
2026
1
Complaints over time data
CategoryCount
20142
20152
20161
20172
20183
20192
20204
20212
20222
20237
20246
20257
20261

2014: 2; 2015: 2; 2016: 1; 2017: 2; 2018: 3; 2019: 2; 2020: 4; 2021: 2; 2022: 2; 2023: 7; 2024: 6; 2025: 7; 2026: 1

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10629363 · 2014-08-29 (August 29, 2014)

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE APPROACHING OTHER VEHICLES, THE DISTRONIC PLUS SYSTEM FAILED TO MEASURE THE CORRECT DISTANCE TO MAKE A STOP OR REDUCE SPEED. THE CONTACT INFORMED THE DEALER OF THE SAFETY CONCERN, BUT NO ACTION WAS TAKEN. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

Owner-reported narrative. Look up ODI 10629363 at NHTSA ↗

Owner report 10663238 · 2014-12-09 (December 9, 2014)

AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10663238 at NHTSA ↗

Owner report 10693683 · 2015-03-11 (March 11, 2015)

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK …

Owner-reported narrative. Look up ODI 10693683 at NHTSA ↗

Owner report 10715024 · 2015-05-06 (May 6, 2015)

DRIVING ON THE FREEWAY AND HEARD A LOUD SOUND. THE GLASS ON THE SUNROOF EXPLODED AND BROKE OFF IN CHUNKS HITTING DRIVER REPEATEDLY UNTIL APPROXIMATELY 80% OF THE GLASS COLLAPSED. GLASS SHARDS CUT DRIVER. MBWORLD SHOWS SIMILAR INCIDENTS TO OTHER MERCEDES-BENZ VEHICLES. MERCEDES-BENZ AUTOBAHN BELMONT, CA AND MERCEDES BENZ (CORPORATE NJ) WOULD NOT COVER UNDER WARRANTY OR ADMIT DEFECT. SEE SAMPLE OF POSTINGS: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W212/405329-2011-E350-EXPLODING-SUNROOF.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/544374-EXPLODIN…

Owner-reported narrative. 150 miles reported. Look up ODI 10715024 at NHTSA ↗

Owner report 10849533 · 2018-03-28 (March 28, 2018)

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

Owner-reported narrative. Look up ODI 10849533 at NHTSA ↗

Owner report 10920279 · 2016-10-31 (October 31, 2016)

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. WHILE DRIVING, THE VEHICLE BEGAN TO WOBBLE WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE OF THE FOUR RIMS COULD BE REPAIRED, BUT THE REMAINING RIM HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RIMS WERE THE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 01/05/2017*CT

Owner-reported narrative. 20,000 miles reported. Look up ODI 10920279 at NHTSA ↗

Owner report 10981187 · 2017-04-28 (April 28, 2017)

AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CRACKS ON THE INSIDE EDGE OF THE RIM, AND TWO CRACKS ON THE REAR RIM. AFTER DISCUSSING THIS ISSUE WITH MY LOCAL DEALER, HE INFORMED ME THAT MANY CUSTOMERS HAVE COMPLAINED ABOUT SOFT ALUMINUM RIMS INSTALLED ON THE MERCEDES S CLASS. APPARENTLY THESE RI…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10981187 at NHTSA ↗

Owner report 11006490 · 2017-07-20 (July 20, 2017)

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHE…

Owner-reported narrative. 4,500 miles reported. Look up ODI 11006490 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V899000 · Steering:Electric Power Assist System

Reported: 2016-12-14 (December 14, 2016)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
17V177000 · Electrical System:Software | Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2017-03-14 (March 14, 2017)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗
21V197000 · Structure:Body:Roof And Pillars

Reported: 2021-03-19 (March 19, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
23V854000 · Structure:Body:Roof And Pillars

Reported: 2023-12-15 (December 15, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

41 unique complaints in this selection. Analysis snapshot: 2026-10-01.

41.5%Usable mileage17 / 41 records
100.0%Valid incident date41 / 41 records
100.0%Valid filing date41 / 41 records
100.0%Ordered incident and filing dates41 / 41 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20102011201220132014201520162017
Unknown Or Other
16.3%
ODI 10388688 · 332 mi

WHEN STEERING WHEEL IS RELEASED EVEN FOR A FEW SECONDS, VEHICLE PULLS HARD TO THE RIGHT AND WILL PUT YOU IN THE DITCH IF YOU ARE NOT PAYING ATTENTION. THE VEHICLE SHOULD TRACK STRAIGHT WHEN THE STEERING WHEEL IS RELEASED.

Look up ODI 10388688 at NHTSA ↗

222.2%
ODI 10715467 · 10,000 mi

I HAVE 20 INCH WHEELS ON THE CAR AND IN THREE YEARS I HAVE HAD THREE WHEELS CRACK. TO DATE NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID OF A CATASTROPHIC WHEEL FAILURE AT 75 MILES PER HOUR

Look up ODI 10715467 at NHTSA ↗

00.0%

No examples available for this selection.

114.3%
ODI 11510491

A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other parts and advises removal to be done as hazardous materials etc. can upload photo of it.

Look up ODI 11510491 at NHTSA ↗

416.7%
ODI 10726601 · 8,000 mi

THIS VEHICLE WAS PURCHASED NEW IN 2014. THE VEHICLE HAS A REVERSE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTS DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE IS PLACED IN REVERSE SO THAT THE DRIVER CAN SEE ALL OBJECTS TO THE RIGHT REAR OF THE VEHICLE (IN THE VEHICLE'S BLIND SPOT). ONCE THE VEHICLE IS SHIFTED INTO DRIVE, THE RIGHT MIRROR IS SUPPOSED TO RETURN TO THE DRIVER'S (MEMORY) SETTING POSITION FOR THE MIRROR SO THAT THE DRIVER IS ABLE TO SEE OUT OF THE RIGHT MIRROR WHEN DR…

Look up ODI 10726601 at NHTSA ↗

717.1%
ODI 11140401 · 30,877 mi

THE REAR PASSENGER DOOR ON THE PASSENGER SIDE INDICATE THAT IT IS LOCKED, AND DESPITE THIS, IT CAN BE OPENED FROM THE OUTSIDE WITHOUT A KEY OR REMOTE.

Look up ODI 11140401 at NHTSA ↗

640.0%
ODI 11221366 · 43,900 mi

TAKATA RECALL. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO PHOENIX AZ TO DROP OFF MY MOM AND GRANDMA WHEN SUDDENLY THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT. THERE WASN'T ANY TYPE OF OBJECT NEAR ME TO CAUSE IT. IT WAS VERY RANDOM. THIS DISTURBED MY FAMILY MENTALLY SCARING THEM AND I SWERVED OFF THE HIGHWAY ALMOST CRASHING.

Look up ODI 11221366 at NHTSA ↗

318.8%
ODI 11297444 · 23,000 mi

IN 2018 I HAD A CRACKED WINDSHIELD, THEY TOLD ME A SMALL ROCK HIT MY WINDSHIELD, HAD IT REPAIRED AT THE M BENZ DEALERSHIP, THEN IN 2019, AUGUST I HAD THE SAME THING HAPPEN TO MY WINDSHIELD, THEY SAID THE SAME THING, HAD THEM REPAIR IT AGAIN, SEPTEMBER 2019 & OCTOBER 2019,HAD A CRACKED WINDSHIELD WITH AN EXPLOSIVE SOUND, HAD IT REPAIRED, THAT'S 3 IN A ROW AT THE SAME DEALERSHIP, THEY BRUSHED ME OFF AFTER I COMPLAINED TO THEM, SAYING IT WAS " PURE BAD LUCK" 3 IN A ROW IN AUG,SEPT, & OCT 2019.THE VEHICLE WAS IN MOTION ON SURFACE ROADS & A HIGHWAY …

Look up ODI 11297444 at NHTSA ↗

Steering
531.3%
ODI 10388688 · 332 mi

WHEN STEERING WHEEL IS RELEASED EVEN FOR A FEW SECONDS, VEHICLE PULLS HARD TO THE RIGHT AND WILL PUT YOU IN THE DITCH IF YOU ARE NOT PAYING ATTENTION. THE VEHICLE SHOULD TRACK STRAIGHT WHEN THE STEERING WHEEL IS RELEASED.

Look up ODI 10388688 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11413503 · 22,300 mi

VEHICLE CUT ON FIRE WHILE SITTING LUCKY OUTSIDE, THE CORNER OF ENGINE PASSENGER SIDE BELLOW THE HEADLIGHT STORES THE SUSPENSION AIR PUMP AND ELECTRIC HYDRAULIC STEERING PUMP.. BASE ON MY INSPECTION THE EHPS HEATED AND SET ON FIRE.SOMEONE SAW THE CAR ON FIRE AND CALLED FIRE DEPT.. CAR WAS LOCK AND STORE AFTER HOURS

Look up ODI 11413503 at NHTSA ↗

114.3%
ODI 10683618 · 15,000 mi

WHILE MAKING RIGHT-HAND TURN THE STEERING WHEEL LOCKED IN A TURNED POSITION AND WOULD NOT RETURN TO STRAIGHT - LOCKED EPISODE LASTED FOR 2-4 SECONDS. THIS HAPPENED 2X AND I HAVE LEFT THE CAR WITH A DEALER AND WILL NOT DRIVE IT AGAIN UNTIL ALL COMPONENTS IN THE STEERING ARE REPLACED. THE DEALER HAS BEEN UNABLE TO REPRODUCE THE PROBLEM AND HAS NOT MADE ALL NECESSARY REPAIRS. *TR

Look up ODI 10683618 at NHTSA ↗

312.5%
ODI 10838560

WHEN MAKING TURNS BOTH LEFT AND RIGHT, THERE IS A MOANING NOISE HEARD. CAUSE: LOWER ENGINE COMPARTMENT CENTER AND REAR, STEEERING COUPLING, RUBBER BELLOWS ON STEERING.

Look up ODI 10838560 at NHTSA ↗

37.3%
ODI 11327375 · 22,000 mi

THE STEERING COLUMN WENT BAD. IT STARTED MAKING NOISE, BUT NOT WARNING LIGHTS CAME ON. IF I HAD CONTINUED TO DRIVE IT, IT PROBABLY WOULD HAVE CRASHED. THE CAR ONLY HAD APPROXIMATELY 22,000 MILES ON IT. *TR

Look up ODI 11327375 at NHTSA ↗

16.7%
ODI 11693453 · 56,000 mi

The contact owns a 2016 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed, the power steering failure warning light illuminated. The contact stated that the steering wheel seized. The contact stated that he was lucky to have been driving the vehicle in front of the residence and not on the highway. In addition, the contact stated that it was very difficult trying to move the vehicle from one parking space to another in front of the residence. The vehicle was towed to the dealer where it was diagnosed with a faile…

Look up ODI 11693453 at NHTSA ↗

318.8%
ODI 10991841 · 1,200 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ S550. AFTER STARTING THE ENGINE, THE POWER STEERING FAILURE WARNING MESSAGE DISPLAYED AND THE POWER STEERING WAS INOPERABLE. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO LOKEY MERCEDES-BENZ IN CLEARWATER, FLORIDA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

Look up ODI 10991841 at NHTSA ↗

Fuel/Propulsion System
318.8%
ODI 11425745

UPON REFULING MY AUTOMOBILE FULL I COULD SMELL A STRONG ODOR OF GAS FUMES. EARLIER THAT DAY I HAD AN IMPACT OF MY TIRE OVER A CURB. GAS FUMES COULD BE SMELLED NOT SO MUCH ON THE OUTSIDE OF THE AUTO BUT INSIDE WITHOUT ABATEMENT. UPON INSPECTION BY MERCEDES BENZ OF STOCKTON CA IT WAS DETERMINED A FUEL LEAK WAS PRESENT WITH THE CUSHION THAT SITS ON TOP OF THE FUEL SYSTEM WAS SOILED/STURATED UNDER THE REAR PASSENGER SEAT OF THE CAR. PICTURES TAKEN SUGGEST IT HAD BEEN WAS ONGOING POSSIBLELY FOR YEARS. THEY SUGGESTED HEAT CONTRIBUTED TO THE UNIT…

Look up ODI 11425745 at NHTSA ↗

222.2%
ODI 11457260

I am filing a complaint with your agency regarding a fuel pump malfunction with my 2011 Mercedes S550 (VIN# [XXX]), because I feel that the incident below is a major safety concern and is similarly situated to the following NHTSA Campaign #12V557000. On March 15, 2022, I was pumping gas into my vehicle at Costco in Brookhaven, Georgia. The gas attendant and I were chatting about gas prices and so forth. In 10-to-15 minutes Costco's members that were getting gas, were attempting to alert us that an ocean ($88.00) of fuel was rapidly spewing …

Look up ODI 11457260 at NHTSA ↗

360.0%
ODI 11254246 · 86,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ S550. WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT, THE CONTACT SMELLED FUEL FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SEPTEMBER 5, 2019, THE CONTACT WAS ALERTED BY SOMEONE OF A FUEL LEAK UNDER THE REAR OF THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD (LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382, [phone removed]) AND NOTIFIED THEM OF…

Look up ODI 11254246 at NHTSA ↗

00.0%

No examples available for this selection.

28.3%
ODI 10653968 · 3,000 mi

AGGRAVATING NOISE ASSOCIATED WITH HIGH PRESSURE FUEL PUMPS, TICK, TICK, TICKING NOISE AT ANY SPEED. COMPLAINED TO DEALER, BUT DESPITE EXCHANGING PUMPS, NOISE PERSISTS. COMPLAINED TO MBUSA, WAS TOLD THIS WAS A 'NORMAL NOISE'. SOUNDS LIKE AN OXYMORON TO ME. VERY DISAPPOINTED WITH CAR NOISE AND RESPONSE TO MY PLEA FOR HELP. *TR

Look up ODI 10653968 at NHTSA ↗

24.9%
ODI 11492024

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH APPROX 93000 MILES. I HAD THE CAR SERVICED BY MB …

Look up ODI 11492024 at NHTSA ↗

00.0%

No examples available for this selection.

16.3%
ODI 11581358

I was sold a vehicle by a dealership with a busted gas tank. It appears to have been an attempt to repair it with patching material. I am unsure if the defect was a result of manufacturing versus acquired damage. My safety is at risk because of leaking gas that could potentially ignite and inhaling strong gas fumes that could impact my lungs and health. The fuel tank damage has been confirmed by a mechanic and documented. It has not been inspected by any other entity while in my possession other than reported inspection by the dealership. …

Look up ODI 11581358 at NHTSA ↗

Structure:Body
00.0%

No examples available for this selection.

111.1%
ODI 11360693

IABOUT 2 MONTHS AGO, I WAS UNABLE TO START MY CAR. IT HAD A WARNING MESSAGE 'SERVICES REQUIRED. DO NOT SHIFT THE GEAR'. WE TOWED OUR CAR TO THE DEALER AND LEARNED THAT THE BACKSEAT FLOOD HAD STANDING WATER! THIS CAUSED THE ELECTRONIC SHORTAGE. WE PAID OVER $2000 TO MAKE THE CAR RUNNING AGAIN. IT LOOKS THAT THE RAIN GOT IN THROUGH DRIVER SIDE BACK WINDOW BECAUSE OF THE SEALING PROBLEMS. IT RAINED LAST NIGHT. I JUST LOOKED AT MY CAR. THE BACK FLOOR LIKES RIVER AGAIN. I AM UNABLE TO START THE CAR AGAIN. NOW WE FEEL THAT THIS CAR IS VERY UNSAFE.…

Look up ODI 11360693 at NHTSA ↗

00.0%

No examples available for this selection.

114.3%
ODI 10503580 · 3,500 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ S550. THE CONTACT STATED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WAS A HALF OF A INCH HIGHER THAN THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT THE VEHICLE MEASURED UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,500. *TR

Look up ODI 10503580 at NHTSA ↗

14.2%
ODI 10575159 · 2,200 mi

I PURCHASED A NEW 2014 MERCEDES S550 AND THE DAY AFTER PURCHASE, THE AIRBAG MALFUNCTION LIGHT CAME ON. I SET UP AN APPOINTMENT TO HAVE THIS CORRECTED, AND WAS TOLD IT WAS FIXED. A COUPLE OF WEEKS LATER, I WAS TRAVELING AT APPROXIMATELY 20MPH, APPROACHING AN INTERSECTION WHERE I DID NOT HAVE A STOP SIGN. I NOTICED A LARGE SUV TRAVELING EAST BOUND AT EXCESSIVE SPEEDS (GUESSING 35-40), WHICH DID NOT APPEAR TO BE STOPPING, BUT COULD NOT STOP IN TIME TO AVOID THE COLLISION. THE SUV IMPACTED THE DRIVER'S SIDE OF MY VEHICLE AT FULL SPEED. MY VEHI…

Look up ODI 10575159 at NHTSA ↗

512.2%
ODI 11006490 · 4,500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHE…

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320.0%
ODI 11221366 · 43,900 mi

TAKATA RECALL. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO PHOENIX AZ TO DROP OFF MY MOM AND GRANDMA WHEN SUDDENLY THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT. THERE WASN'T ANY TYPE OF OBJECT NEAR ME TO CAUSE IT. IT WAS VERY RANDOM. THIS DISTURBED MY FAMILY MENTALLY SCARING THEM AND I SWERVED OFF THE HIGHWAY ALMOST CRASHING.

Look up ODI 11221366 at NHTSA ↗

16.3%
ODI 11469252

The vehicle panoramic sunroof came across a discrepancy that can damage the owner and other innocent vehicles on the road. Since it has been stuck on one side it can possibly break and fly off. The vehicle has been recalled, unfortunately my vehicles vin number was not chosen although it has the similar problems that the recall vehicles had. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.The adhesive bonding of the front panel might deteriorat…

Look up ODI 11469252 at NHTSA ↗

Seat Belts
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.3%
ODI 11551449

Rearvpassenger seat just stopped working. Won't retract.

Look up ODI 11551449 at NHTSA ↗

614.6%
ODI 11075716 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRA…

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213.3%
ODI 11604634

The car's front passenger passenger seat buckle fails to properly secure the seat belt. After inserting the seat belt it fails to latch into the buckle. The Mercedes dealer has examined the seat buckle and determined that it failed. They are recommending a replacement.

Look up ODI 11604634 at NHTSA ↗

16.3%
ODI 11480834 · 100,000 mi

The contact owns a 2017 Mercedes-Benz S550. The contact stated the vehicle's front passenger seat belt failed to lock into the seat buckle. The failure occurred intermittently. The contact had taken the vehicle to a certified mechanic who stated the entire seat belt buckle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V829000 (Seat Belts). The contact was advised to contact the NHTSA Hotline. The approxim…

Look up ODI 11480834 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

111.1%
ODI 10914797

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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120.0%
ODI 11610863

I purchased this vehicle in July 2020. I did a through check for recalls, warranty problems and could not identify any with this vehicle. From the get go the check engine light would come on. I checked the codes and they indicated an "electrical fault on bank 1, oxygen sensor 1. I replaced the wiring harness on that sensor as well as the sensor. From then until now the car would code weekly about the same issue. Eventually I started using a catalytic converter cleaner (it cleans off sulfur deposits) in an attempt to solve the issue. It would wo…

Look up ODI 11610863 at NHTSA ↗

114.3%
ODI 10965986 · 34,000 mi

PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT H…

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14.2%
ODI 10575159 · 2,200 mi

I PURCHASED A NEW 2014 MERCEDES S550 AND THE DAY AFTER PURCHASE, THE AIRBAG MALFUNCTION LIGHT CAME ON. I SET UP AN APPOINTMENT TO HAVE THIS CORRECTED, AND WAS TOLD IT WAS FIXED. A COUPLE OF WEEKS LATER, I WAS TRAVELING AT APPROXIMATELY 20MPH, APPROACHING AN INTERSECTION WHERE I DID NOT HAVE A STOP SIGN. I NOTICED A LARGE SUV TRAVELING EAST BOUND AT EXCESSIVE SPEEDS (GUESSING 35-40), WHICH DID NOT APPEAR TO BE STOPPING, BUT COULD NOT STOP IN TIME TO AVOID THE COLLISION. THE SUV IMPACTED THE DRIVER'S SIDE OF MY VEHICLE AT FULL SPEED. MY VEHI…

Look up ODI 10575159 at NHTSA ↗

49.8%
ODI 10663238 · 500 mi

AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR

Look up ODI 10663238 at NHTSA ↗

16.7%
ODI 11492781

Failure of LED instrument cluster. 2016 S550. No display. In October 2020 I had total system failure in my garage. Battery discharged down to +/- 5V. The car was still under warranty. Tech arrived and tried to recharge battery. He did not have the proper equipment, (his statement). I had to use two of my chargers in parallel plus his to get car back to life. He disconnected the battery from car to get there. Battery came back to life. Everything seemed to work. Started to drive car and experienced random IC failure. There were times when clust…

Look up ODI 11492781 at NHTSA ↗

16.3%
ODI 11075262 · 600 mi

STARTING OUT FROM AN INTERSECTION THE ENTIRE ELECTRICAL SYSTEM DIED, NO ENGINE, NO LIGHTS, NO ABILITY TO OPEN TRUNK, NOTHING. I AM REPORTING THIS BECAUSE I FEAR SUCH AN EVENT COULD BE LIFE-THREATENING, EG. IF IT HAPPENED WHILE TRAVELING AT A HIGH SPEED. I BELIEVE THE AIRBAGS MAY HAVE BEEN DISABLED ALONG WITH ALL OTHER ELECTRICAL. DEALER REPORTS THERE WAS A SIMILAR EVENT WITH ANOTHER OF THE SAME CAR ONE WEEK EARLIER, AND THAT IT IS APPARENTLY CAUSED BY A CONTACT FOR THE BATTERY GROUND "BURNING OUT." I BELIEVE THERE SHOULD BE AN URGENT RECALL…

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Engine
00.0%

No examples available for this selection.

111.1%
ODI 11121753 · 118,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WHICH STARTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE HARNESS LEADING TO THE OXYGEN SENSOR WAS THE CAUSE OF THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621, [phone removed]) FOR DIAGNOSTIC TESTING OVER A MONTH AGO WHERE IT WAS STILL AWAITING A DIA…

Look up ODI 11121753 at NHTSA ↗

360.0%
ODI 11194863 · 92,565 mi

THERE IS AN PLASTIC PLUG IN THE OIL SYSTEM THAT LEAKS OIL FROM THE ENGINE ON TO THE EXHAUST MANIFOLD. THIS WAS REPORTED BECAUSE OF INCREASED OIL CONSUMPTION, VAPOR IN THE ENGINE SPACE AND A SMELL OF BURNED OIL. THE PLASTIC PLUG IS KNOWN TO LEAK AND MERCEDES DOES NOTHING ABOUT THIS DURING WARRANTY AND INSTEAD WAITS UNTIL THE VEHICULAR IS OUT OF WARRANTY CAUSING AN INCREASED TIME FOR A FIRE POTENTIAL. THIS CAR IS DRIVEN ON CITY STREETS AND HIGHWAYS WITH THIS FIRE POTENTIAL.

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114.3%
ODI 11123895 · 63,000 mi

I JUST HAD A VERY EXPENSIVE REPAIR DONE TO MY 2013 S550; REPLACING THE ENGINE HARNESS, ON A CAR THAT WAS LOOKED AFTER LIKE MY OWN CHILD! OIL CHANGES REGULARLY, SERVICE A AND SERVICE B AS SOON AS THE LIGHT WENT ON, ABSOLUTELY NO REASON WHY THIS SORT OF DAMAGE SHOULD HAVE HAPPENED ON A PERFECTLY WELL-MAINTAINED VEHICLE. A REPAIR THAT SET ME BACK $6,800.00 THAT I DID NOT HAVE AT THE TIME. THROUGH FRIENDS AND COLLEAGUES I WAS TOLD THAT I SHOULD REACH OUT TO MB USA REGIONAL REPRESENTATIVE AND ASK FOR ASSISTANCE. I WAS TOLD THAT THIS WAS POTENTIA…

Look up ODI 11123895 at NHTSA ↗

00.0%

No examples available for this selection.

37.3%
ODI 11492024

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH APPROX 93000 MILES. I HAD THE CAR SERVICED BY MB …

Look up ODI 11492024 at NHTSA ↗

16.7%
ODI 11512500

Catalytic converters are factory defective My vehicle has less than 80K miles and used as pleasure vehicle. The problem has been inspected and confirmed by a reputable independent service provider. Warning lights came on and upon inspection it was determined that 3 catalytic converters are defective. My spouse also complains about a bad odor when vehicle is on but not running.

Look up ODI 11512500 at NHTSA ↗

16.3%
ODI 11525746

B Camshaft position timing over-advanced or system performance Bank1 A Camshaft position timing over-advanced or system performance Bank 2 and Mercedes Benz didn't want to fix this problem and just wanted to change out the engine for 50 thousand dollars. the car is a 2017 w222 Mercedes Benz s550 s Class with a m278 engine.

Look up ODI 11525746 at NHTSA ↗

Air Bags
16.3%
ODI 11094152

THE DASHBORD MESSAGE READS THAT THE FRONT SRS MALFUNCTION. THE CAR WAS STATIONARY.

Look up ODI 11094152 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.3%
ODI 10575159 · 2,200 mi

I PURCHASED A NEW 2014 MERCEDES S550 AND THE DAY AFTER PURCHASE, THE AIRBAG MALFUNCTION LIGHT CAME ON. I SET UP AN APPOINTMENT TO HAVE THIS CORRECTED, AND WAS TOLD IT WAS FIXED. A COUPLE OF WEEKS LATER, I WAS TRAVELING AT APPROXIMATELY 20MPH, APPROACHING AN INTERSECTION WHERE I DID NOT HAVE A STOP SIGN. I NOTICED A LARGE SUV TRAVELING EAST BOUND AT EXCESSIVE SPEEDS (GUESSING 35-40), WHICH DID NOT APPEAR TO BE STOPPING, BUT COULD NOT STOP IN TIME TO AVOID THE COLLISION. THE SUV IMPACTED THE DRIVER'S SIDE OF MY VEHICLE AT FULL SPEED. MY VEHI…

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49.8%
ODI 10693683

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK …

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00.0%

No examples available for this selection.

212.5%
ODI 11483911

The leather is coming out of the dashboard as a result of that the air bag on the passenger front window is coming out. you can literally see the white part of the air bag. its a matter of time before the leather comes out all the way and the air bag will pop out. the dealer refuses to fix it and the car is still under warranty.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range30,877 mi1 (sparse)
ODI 11140401 · 30,877 mi

THE REAR PASSENGER DOOR ON THE PASSENGER SIDE INDICATE THAT IT IS LOCKED, AND DESPITE THIS, IT CAN BE OPENED FROM THE OUTSIDE WITHOUT A KEY OR REMOTE.

Look up ODI 11140401 at NHTSA ↗

Seat BeltsToo few reports for a range11,000 mi1 (sparse)
ODI 11075716 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRA…

Look up ODI 11075716 at NHTSA ↗

Structure:BodyToo few reports for a range4,500 mi1 (sparse)
ODI 11006490 · 4,500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHE…

Look up ODI 11006490 at NHTSA ↗

Air BagsToo few reports for a range10,500 mi2 (sparse)
ODI 11075716 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRA…

Look up ODI 11075716 at NHTSA ↗

ODI 11665098 · 10,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message "Front Drivers Air Bag Malfunction - Service Required" displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS). The contact stated that the vehicle had experienced the…

Look up ODI 11665098 at NHTSA ↗

Electrical SystemToo few reports for a range500 mi1 (sparse)
ODI 10663238 · 500 mi

AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR

Look up ODI 10663238 at NHTSA ↗

WheelsToo few reports for a range22,300 mi3 (sparse)
ODI 10981187 · 20,000 mi

AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CRACKS ON THE INSIDE EDGE OF THE RIM, AND TWO CRACKS ON THE REAR RIM. AFTER DISCUSSING THIS ISSUE WITH MY LOCAL DEALER, HE INFORMED ME THAT MANY CUSTOMERS HAVE COMPLAINED ABOUT SOFT ALUMINUM RIMS INSTALLED ON THE MERCEDES S CLASS. APPARENTLY THESE RI…

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ODI 11180561 · 22,300 mi

ON 10,2018 I NOTICED LOSS OF AIR PRESSURE ON THE LEFT FRONT TIRE. AFTER INFLATING THE TIRE TWICE, I BROUGHT THE CAR TO AN AUTHORIZED DEALER WHO TOLD ME THAT THERE IS A CRACK ON THE RIM. AFTER 5 DAY'S THE RIM WAS REPLACED WITH A NEW ONE. THE EXPLANATION GIVEN TO ME WAS THAT I HIT A POT HOLE. THIS PAST WEEK THE SAME HAPPENED ON THE RIGHT FRONT WHEEL, GIVING ME THE SAME EXPLANATION. THIS TIME I TOOK PICTURE OF THE RIM AND NOTICED THAT THERE 3 CRACKS IN THE INNER ASPECT OF THE RIM IN A RADIAL FASHION. PERSONALLY I DON'T RECALL BITING A POTHOL…

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ODI 11220943 · 24,753 mi

THE RIMS ON THE CAR CRACKING. I REPLACED THE RIMS IN THE TWO FRONT WHEELS AND NOW THE RIGHT REAR RIM IS CRACKED, I HAVE REPORTED THIS PREVIOUSLY TO YOUR COMMISSION INCLUDING SENDING PICTURES. THE DEALER DOES NOT WANT TO ACCEPT RESPONSIBILITY. IN THE FUTURE PROBABLY THE 4TH WHEEL RIM WILL HAVE THE SAME FATE.

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SteeringToo few reports for a range22,000 mi1 (sparse)
ODI 11327375 · 22,000 mi

THE STEERING COLUMN WENT BAD. IT STARTED MAKING NOISE, BUT NOT WARNING LIGHTS CAME ON. IF I HAD CONTINUED TO DRIVE IT, IT PROBABLY WOULD HAVE CRASHED. THE CAR ONLY HAD APPROXIMATELY 22,000 MILES ON IT. *TR

Look up ODI 11327375 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11642566

Cylinder wall 2 and 3 scorn horribly. Coolant leaking into cylinder 2 & 3. Dealer recommendation of new motor due to bad block. German Auto Works and CarStoreUSA Wichita KS both recommend new motor and have advised of many of same motors being recalled by Mercedes Benz. I also spoke with Mercedes Benz North America. The heads were replaced in 2022 already and have under 10k miles on motor since repair.

Look up ODI 11642566 at NHTSA ↗

2025-032None
ODI 11646218

The rear seatbelts do not retract to restrain the passenger. They also don't retract after the passenger has exited the vehicle.

Look up ODI 11646218 at NHTSA ↗

ODI 11647210

The steering wheel became difficult to control.Also,steering wheel module waring light came on.

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2025-042None
ODI 11653399

Roof panel between windshield and panoramic sunroof has developed fine hairline fractures on the polycarbonate panel. Why wasn't my vehicle included in recall 21V-197? Thanks for your time.

Look up ODI 11653399 at NHTSA ↗

ODI 11655140

Brought my vehicle to my mechanic because of noise that recently appeared in my car. To my surprise the mechanic stated that my engine is completely failing and would require an entire new engine. I purchased this car less than two years ago with an estimated 79,000 miles. Vehicle currently has an estimated 112,000 miles. Never missed a service interval for the vehicle. Now several components of the engine are completely failing.

Look up ODI 11655140 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-061None
ODI 11665098 · 10,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message "Front Drivers Air Bag Malfunction - Service Required" displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS). The contact stated that the vehicle had experienced the…

Look up ODI 11665098 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-081None
ODI 11678585 · 152,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while driving approximately 45 MPH and approaching a stop, the vehicle experienced a loss of automotive power. Several unknown warning lights were illuminated. There was an abnormal ticking sound coming from the engine, and the brakes squeaked while turning. While refueling the vehicle, there was fuel leaking from the vehicle. The contact stated that while driving and attempting to stop, the brake pedal was depressed and felt loose, and the vehicle hesitated while coming to a s…

Look up ODI 11678585 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11714612

I loss my electric steering assist!!! Takes 2 gorillas to turn the wheel i was able to stop without crashing into anything

Look up ODI 11714612 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2016: 1 complaints · 2017: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2016001
2017356
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20161500
20171600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherSeat BeltsStructure:BodyAir BagsElectrical SystemWheelsEngineSteering
Unknown Or Other—0
1
ODI 11588378

The driver side reader door can be opened when the door is locked. The door can be inspected on request. The risk is that the door can be opened when the door is indicated as locked. There are no lights to the contrary. The car is inspected by Mercedes dealer at McFarland in Georgia. See Mercedes recall Campaign 2018010009, March 2018.

Look up ODI 11588378 at NHTSA ↗

00000
Seat Belts0—
1
ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

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2
ODI 11075716 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRA…

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ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

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0000
Structure:Body
1
ODI 11588378

The driver side reader door can be opened when the door is locked. The door can be inspected on request. The risk is that the door can be opened when the door is indicated as locked. There are no lights to the contrary. The car is inspected by Mercedes dealer at McFarland in Georgia. See Mercedes recall Campaign 2018010009, March 2018.

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1
ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

Look up ODI 11298177 at NHTSA ↗

—
1
ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

Look up ODI 11298177 at NHTSA ↗

0000
Air Bags0
2
ODI 11075716 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRA…

Look up ODI 11075716 at NHTSA ↗

ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

Look up ODI 11298177 at NHTSA ↗

1
ODI 11298177

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. …

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—
1
ODI 10693683

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK …

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000
Electrical System000
1
ODI 10693683

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK …

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—0
1
ODI 11492024

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH APPROX 93000 MILES. I HAD THE CAR SERVICED BY MB …

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0
Wheels00000—
1
ODI 11655140

Brought my vehicle to my mechanic because of noise that recently appeared in my car. To my surprise the mechanic stated that my engine is completely failing and would require an entire new engine. I purchased this car less than two years ago with an estimated 79,000 miles. Vehicle currently has an estimated 112,000 miles. Never missed a service interval for the vehicle. Now several components of the engine are completely failing.

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0
Engine0000
1
ODI 11492024

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH APPROX 93000 MILES. I HAD THE CAR SERVICED BY MB …

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1
ODI 11655140

Brought my vehicle to my mechanic because of noise that recently appeared in my car. To my surprise the mechanic stated that my engine is completely failing and would require an entire new engine. I purchased this car less than two years ago with an estimated 79,000 miles. Vehicle currently has an estimated 112,000 miles. Never missed a service interval for the vehicle. Now several components of the engine are completely failing.

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—0
Steering0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 12.2% of complaints

Median mileage: 22,000 mi (3 usable records).

ODI 11327375 · 22,000 mi

THE STEERING COLUMN WENT BAD. IT STARTED MAKING NOISE, BUT NOT WARNING LIGHTS CAME ON. IF I HAD CONTINUED TO DRIVE IT, IT PROBABLY WOULD HAVE CRASHED. THE CAR ONLY HAD APPROXIMATELY 22,000 MILES ON IT. *TR

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ODI 11492024

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH APPROX 93000 MILES. I HAD THE CAR SERVICED BY MB …

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ODI 11556933

I bought my S-class car at a Manhattan dealership with 4900 miles on it, I treated it like my baby I’m the only driver and all services and maintenance had been done at the dealership, and I started getting bad readings on the fuel, check engine is ON, fuel gauge reads Full then goes down to Empty The mechanics at the Manhattan dealership said it was short on the fuel tank and I need to have the whole new tank replaced, my understanding is this model, the S Class has been having this issue on many models and there was a soft recall on that mat…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

2 mentions · 4.9% of complaints

Median mileage: 45,000 mi (1 usable records).

ODI 11460454 · 45,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated while parking the vehicle he noticed that the "power steering malfunction" light was illuminated and the vehicle lost power steering functionality. The contact stated that he waited and then restarted the vehicle and the vehicle regained power steering functionality. The contact had the vehicle towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed however, the mechanic could not determine…

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ODI 11714612

I loss my electric steering assist!!! Takes 2 gorillas to turn the wheel i was able to stop without crashing into anything

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 2.4% of complaints

Median mileage: 152,000 mi (1 usable records).

ODI 11678585 · 152,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while driving approximately 45 MPH and approaching a stop, the vehicle experienced a loss of automotive power. Several unknown warning lights were illuminated. There was an abnormal ticking sound coming from the engine, and the brakes squeaked while turning. While refueling the vehicle, there was fuel leaking from the vehicle. The contact stated that while driving and attempting to stop, the brake pedal was depressed and felt loose, and the vehicle hesitated while coming to a s…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 2.4% of complaints

Median mileage: 152,000 mi (1 usable records).

ODI 11678585 · 152,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while driving approximately 45 MPH and approaching a stop, the vehicle experienced a loss of automotive power. Several unknown warning lights were illuminated. There was an abnormal ticking sound coming from the engine, and the brakes squeaked while turning. While refueling the vehicle, there was fuel leaking from the vehicle. The contact stated that while driving and attempting to stop, the brake pedal was depressed and felt loose, and the vehicle hesitated while coming to a s…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

1 mentions · 2.4% of complaints

Median mileage: 45,000 mi (1 usable records).

ODI 11460454 · 45,000 mi

The contact owns a 2015 Mercedes-Benz S550. The contact stated while parking the vehicle he noticed that the "power steering malfunction" light was illuminated and the vehicle lost power steering functionality. The contact stated that he waited and then restarted the vehicle and the vehicle regained power steering functionality. The contact had the vehicle towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed however, the mechanic could not determine…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b