2008 Mercedes Benz SL550: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
0 distinct recall campaigns
57,000 mi median reported failure mileage
Scope: 2008 model year. Data updated: . 3 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Engine And Engine Cooling is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
2
50.0%
Transmission and shifting
1
25.0%
Engine operation
1
25.0%
Electrical and battery issues
1
25.0%
Steering behavior
1
25.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Engine And Engine Cooling
1
Seats
1
Service Brakes
1
Service Brakes, Hydraulic
1
Steering
1
Component breakdown data
Category
Count
Engine And Engine Cooling
1
Seats
1
Service Brakes
1
Service Brakes, Hydraulic
1
Steering
1
Engine And Engine Cooling: 1; Seats: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2011
2
2014
1
2017
1
Complaints over time data
Category
Count
2011
2
2014
1
2017
1
2011: 2; 2014: 1; 2017: 1
Pattern summary
Engine And Engine Cooling leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ SL550. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. APPROXIMATELY TWO YEARS LATER, THE RECURRED WHETHER THE VEHICLE WAS IN MOTION OR STOPPED. DURING THE RECURRENCES, THE VEHICLE WOULD RESTART AFTER STALLING. THE VEHICLE WAS TOWED BACK TO THE AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVER PLACED A PURSE BEHIND THE FRONT SEAT OF THE VEHICLE. THE VEHICLE HAS POWER SEATS WHICH OPERATE ON A MOTOR. THE STRAP FROM THE PURSE APPARENTLY CAME IN CONTACT WITH THE SEAT IN MOTION CAUSING SMOLDERING AND EVENTUALLY THE SEAT MOTOR TO BURN ITSELF OUT. A FIRE WAS AVOIDED DUE TO A FUSE CAUSING THE MOTOR TO STOP HOWEVER THE MOTOR WHILE IT WAS OPERATING AND PRIOR TO THE FUSE KICKING IN NEARLY CAUSED A FIRE. THE SEAT SHOULD BE EQUIPPED WITH A CONTACT MECHANISM ( SIMILAR TO THAT IN THE WINDOW AND ELEVATOR DOORS OR GARAGE DOORS WHICH CAUSES…
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Explore the data
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
75.0%Usable mileage3 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2003
2007
2008
2009
Service Brakes
1100.0%ODI 10573543 · 24,679 mi
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES ABNORMALLY TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V133000 (SERVICE BRAKES, HYDRAULIC) BUT WAS ADVISED THAT THE RECALL REPAIR HAD BEEN PREVIOUSLY SATISFIED. THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,679.
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ SL550. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED THAT DETERMINED THAT THE BRAKING SYSTEM EXPERIENCED A TOTAL FAILURE. THE BRAKING SYSTEM WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ SL550. WHILE TRYING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED AND ALL OF THE DOORS AUTOMATICALLY LOCKED PREVENTING THE CONTACT FROM EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE COMPUTER'S THEFT SYSTEM ENGAGED ONCE THE DOOR HANDLE FRACTURED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
DEFECTIVE BRAKES AND ROTORS ON MERCEDES S550 WEAR AT UNACCEPTABLE RATE RESULTING IN THE MERCEDES BENZ OF SARASOTA SERVICE CENTER ADVISING THE S550 IS UNSAFE TO DRIVE. *TR
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ SL550. THE CONTACT STATED THAT THE BRAKES FAILED WHILE TRAVELING 35 MPH AND ATTEMPTING TO STOP. THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE HYDRAULIC BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BETWEEN 12/27/11 AND 12/28/11. THE FAILURE MILEAGE WAS 13,892 AND THE CURRENT MILEAGE IS 15,000. UPDATED 03/28/12*LJ UPDATED 04/09/12 THE CONSUMER ALSO STATED THE FRONT GRILL, BUMPER AND RETRACTABLE ROOF W…
I HAVE OWNED THIS VEHICLE SINCE MARCH 2009 AND HAVE HAD TO REPLACE 11 TIRES AND 2 WHEELS AND HAVE HAD 3 WHEELS REPAIRED. THIS IS DUE TO LOW PROFILE TIRES WHICH DEVELOP BULGES. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SL550. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED CATASTROPHIC BRAKE FAILURE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AN EMERGENCY WARNING INDICATOR FLASHED AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE POWER STEERING BECAME DISABLED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND DISABLED THE ALARM SYSTEM FROM T…
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
THIS VEHICLE CAUGHT FIRE ON ITS OWN WHILE PARKED IN A LOCKED GARAGE. THE FIRE WAS IN THE TRUNK AND INVOLVED VARIOUS ELECTRICAL AND MECHANICAL COMPONENTS AND WIRING HARNESSES. THE CAR FILLED WITH DENSE SMOKE WHICH COATED EVERYTHING WITH THICK SOOT. THE SMOKED SEEPED INTO EVERYTHING INCLUDING THE CLOSED CONSOLE COMPARTMENT AND GLOVE COMPARTMENT. I BELIEVE THE FIRE ITSELF DID NOT SPREAD BECAUSE OF A LACK OF OXYGEN AS THE CAR WAS PARKED WITH TOP FOLDING METAL TOP UP AND THE WINDOWS CLOSED. THE FIRE OCCURRED ON FEB. 16, 2018, AND WAS NOT DISCOV…
MY CAR WAS PARKED AND I ATTEMPTED TO OPEN THE DRIVER'S DOOR AS I WAS SEATED IN DRIVER'S SEAT AND I HEARD A LOUD POPPING NOISE. THE DOOR LOCK MECHANISM HAS FAILED SUCH THAT THE DRIVER'S DOOR CAN NOT BE OPENED FROM THE INTERIOR WHICH PRESENTS A SERIOUS SAFETY ISSUE. DESPITE BEING COVERED BY AN EXTENDED A MERCEDES CPO WARRANTY MERCEDES REFUSES TO COVER THE COST OF THE REPAIR. THIS IS A WELL KNOWN ISSUE ACROSS MANY MERCEDES MODELS INCLUDING THE R230 SL550. PART OF THE DOOR HANDLE ACTUATION MECHANISM IS MADE OF FRAGILE PLASTIC AND, OR NYLON THAT WEA…
TL* THE CONTACT OWNS A 2007 MERCEDES CL550. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND TRAVELED APPROXIMATELY 300 YARDS WHEN A LOUD POP WAS HEARD UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THIS HAPPENED 3 WEEKS AFTER THE DEALER SAID THAT THE ABS SUSPENSION UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT JUST AS THEY PULLED TO THE SIDE OF THE ROAD THERE WAS ANOTHER LOUD POP AND THE VEHICLE CAUGHT ON FIRE. THE FIRE STARTED AT THE SHOCK UNDER THE WHEEL BASE OF THE FRONT DRIVER SIDE WHEEL. THE POLICE AND FIRE DEPART…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Seats
Too few reports for a range
24,000 mi
1 (sparse)
ODI 10425661 · 24,000 mi
DRIVER PLACED A PURSE BEHIND THE FRONT SEAT OF THE VEHICLE. THE VEHICLE HAS POWER SEATS WHICH OPERATE ON A MOTOR. THE STRAP FROM THE PURSE APPARENTLY CAME IN CONTACT WITH THE SEAT IN MOTION CAUSING SMOLDERING AND EVENTUALLY THE SEAT MOTOR TO BURN ITSELF OUT. A FIRE WAS AVOIDED DUE TO A FUSE CAUSING THE MOTOR TO STOP HOWEVER THE MOTOR WHILE IT WAS OPERATING AND PRIOR TO THE FUSE KICKING IN NEARLY CAUSED A FIRE. THE SEAT SHOULD BE EQUIPPED WITH A CONTACT MECHANISM ( SIMILAR TO THAT IN THE WINDOW AND ELEVATOR DOORS OR GARAGE DOORS WHICH CAUSES…
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2008: 1 complaints · 2009: 6 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2008
0
1
1
2009
1
3
6
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2008
4
0
0
2009
15
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine And Engine Cooling
Seats
Service Brakes
Service Brakes, Hydraulic
Steering
Engine And Engine Cooling
—
0
0
0
0
Seats
0
—
0
0
0
Service Brakes
0
0
—
0
0
Service Brakes, Hydraulic
0
0
0
—
1ODI 10567227 · 66,550 mi
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
2 mentions · 50.0% of complaints
Median mileage: 61,775 mi (2 usable records).
ODI 10567227 · 66,550 mi
THE SUBJECT CAR, A 2008 MERCDES BENZ SL550, THAT HAS NEVER BEEN IN AN ACCIDENT AND IS STORED IN A GARAGE. THE CAR WAS STARTED AND DRIVEN OUT OF THE GARAGE ON TO THE STREET, APPROXIMATELY 50 YARDS LATER WHILE DRIVING ABOUT 20 MPH, THE BRAKES 100% FAILED AND THE POWER ASSISTED STEERING STOP WORKING. AFTER COASTING TO A STOP AND PLACING THE CAR IN PARK. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE DASH BOARD FLASHED A STOP SIGN SYMBOL AND A MESSAGE THAT INCREASE PEDAL PRESSURE WOULD BE REQUIRED. THE CAR WAS TURNED OFF AND RESTARTED. AT FIR…
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ SL550. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. APPROXIMATELY TWO YEARS LATER, THE RECURRED WHETHER THE VEHICLE WAS IN MOTION OR STOPPED. DURING THE RECURRENCES, THE VEHICLE WOULD RESTART AFTER STALLING. THE VEHICLE WAS TOWED BACK TO THE AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.