Auto Recall Watch
U.S. public vehicle records

2014 Mercedes-Benz SPRINTER 3500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

54 owner complaints analyzed

7 distinct recall campaigns

22,125 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 34 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 19 of 54 complaints (35.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1629.6%
Transmission and shifting35.6%
Engine operation11.9%
Electrical and battery issues11.9%
Steering behavior11.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
19
Service Brakes
14
Vehicle Speed Control
11
Electronic Stability Control (Esc)
10
Engine
6
Wheels
5
Electrical System
4
Unknown Or Other
3
Component breakdown data
CategoryCount
Air Bags19
Service Brakes14
Vehicle Speed Control11
Electronic Stability Control (Esc)10
Engine6
Wheels5
Electrical System4
Unknown Or Other3

Air Bags: 19; Service Brakes: 14; Vehicle Speed Control: 11; Electronic Stability Control (Esc): 10; Engine: 6; Wheels: 5; Electrical System: 4; Unknown Or Other: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
14
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,99914
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 19; 25,000 to 49,999: 14; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (19). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
5
2016
3
2017
12
2018
10
2019
2
2020
15
2021
6
2023
1
Complaints over time data
CategoryCount
20155
20163
201712
201810
20192
202015
20216
20231

2015: 5; 2016: 3; 2017: 12; 2018: 10; 2019: 2; 2020: 15; 2021: 6; 2023: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10761792 · 2015-09-05 (September 5, 2015)

WHILE TRAVELING AT LOW SPEED, THE E. V. S. LTD. MEDICAL ATTENDANT SEAT FELT LOOSE. ON MOVING IT SLIGHTLY, THE SEAT BASE SEPARATED AND THE SEAT FELL OFF WITH HALF THE BASE. UPON INSPECTION OF THE ADDITIONAL SEAT BASES, THERE WERE SEVERAL CRACKS IN THE BASE WELDS FOUND. ALL BASES HAVE HAD TO BE REPLACED. THESE SEATS ARE ADVERTISED AS MEETING FVMSS 207/210 TESTING.

Owner-reported narrative. 27,585 miles reported. Look up ODI 10761792 at NHTSA ↗

Owner report 10765196 · 2015-09-18 (September 18, 2015)

I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.

Owner-reported narrative. 3,500 miles reported. Look up ODI 10765196 at NHTSA ↗

Owner report 10778042 · 2015-09-28 (September 28, 2015)

BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML

Owner-reported narrative. 8,900 miles reported. Look up ODI 10778042 at NHTSA ↗

Owner report 10778553 · 2015-09-29 (September 29, 2015)

BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREA…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10778553 at NHTSA ↗

Owner report 10789660 · 2015-11-10 (November 10, 2015)

CALIFORNIA SMOG. 9TH EMISSION MONITOR FAILS TO CLEAR. DEALER KEEPS SENDING ME OUT TO DRIVE HUNDREDS OF MILES. DOESN'T REPAIR. UNDER WARRANTY. CAL SMOG BOARD AWARE OF THIS KNOWN DEFECT.

Owner-reported narrative. 25,000 miles reported. Look up ODI 10789660 at NHTSA ↗

Owner report 10865067 · 2016-05-16 (May 16, 2016)

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE REAR TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE DEALER PULLED THE PANELS, TRACED THE WIRES, AND TESTED THE BULBS, BUT WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE FAILURE MILEAGE…

Owner-reported narrative. Look up ODI 10865067 at NHTSA ↗

Owner report 10937321 · 2016-12-24 (December 24, 2016)

I HAVE A 2015 COACHMAN PRISM RV ON A 2014 MERCEDES SPRINTER. IT HAS DUAL WHEELS. IT IS VERY DIFFICULT TO CHECK AIR PRESSURE ON THE DUAL . I TOOK IT TOO MERCEDES DEALERSHIP AND THEY PUT ON EXTENDERS. THE ONE ON THE PASSENGER SIDE FAILED WITHIN 500 MILES. IT DUG A GROOVE IN THE ON TIRE AND THE VALVE STEM SPLIT. THE OTHER SIDE FAILED AFTER 3000 MILES. THE VALVE STEM SPLIT. I AM SURPRISED WITH THE EMPHASIS PUT ON PROPER TIRE PRESSURE THAT THIS IS A PROBLEM TODAY. I AM STILL LOOKING FOR SOLUTION. I AM LOOKING FOR HIGH QUALITY VALVE EXTENDERS AND A G…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10937321 at NHTSA ↗

Owner report 10937734 · 2016-12-27 (December 27, 2016)

TAKATA RECALL - THIS RECALL WAS IDENTIFIED IN JANUARY 2016 - ALMOST ONE YEAR AGO. HAVING SEEN THE POTENTIAL DAMAGE TO A PASSENGER, IT IS IMPERATIVE TO RESOLVE THIS QUICKLY. I DO NOT WANT TO BE FILING A COMPLAINT AFTER THE AIR BAG BLOWS UP! *TR

Owner-reported narrative. 19,000 miles reported. Look up ODI 10937734 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V706000 · Equipment Adaptive/Mobility

Reported: 2014-11-05 (November 5, 2014)

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

NHTSA campaign record ↗
14V764000 · Engine And Engine Cooling:Engine:Diesel

Reported: 2014-12-01 (December 1, 2014)

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

NHTSA campaign record ↗
16V077000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA campaign record ↗
17V093000 · Air Bags

Reported: 2017-02-10 (February 10, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA campaign record ↗
17V786000 · Equipment

Reported: 2017-12-08 (December 8, 2017)

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

NHTSA campaign record ↗
19V004000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-08 (January 8, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA campaign record ↗
21V042000 · Electronic Stability Control (Esc):Control Module

Reported: 2021-02-03 (February 3, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

54 unique complaints in this selection. Analysis snapshot: 2026-10-01.

63.0%Usable mileage34 / 54 records
100.0%Valid incident date54 / 54 records
100.0%Valid filing date54 / 54 records
100.0%Ordered incident and filing dates54 / 54 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Air Bags
125.0%
ODI 11121280

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ SPRINTER 3500 (F3CC170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V379000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO THE VEHICLE TYPE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENWORTH NORTHEAST ROCHESTER (25 AIRLINE DR, ROCHESTER, NY) WAS CONTACTED, BUT THE DEALER REFUSED TO PERFORM THE REPAIRS DUE TO COMPANY POLICY. MERCEDES-BENZ OF ROCHESTER (4296 W HENRIETTA RD, ROCHEST…

Look up ODI 11121280 at NHTSA ↗

450.0%
ODI 10918820

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V379000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01…

Look up ODI 10918820 at NHTSA ↗

419.0%
ODI 10910221

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECAL…

Look up ODI 10910221 at NHTSA ↗

1244.4%
ODI 10893606

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10893606 at NHTSA ↗

1935.2%
ODI 10937734 · 19,000 mi

TAKATA RECALL - THIS RECALL WAS IDENTIFIED IN JANUARY 2016 - ALMOST ONE YEAR AGO. HAVING SEEN THE POTENTIAL DAMAGE TO A PASSENGER, IT IS IMPERATIVE TO RESOLVE THIS QUICKLY. I DO NOT WANT TO BE FILING A COMPLAINT AFTER THE AIR BAG BLOWS UP! *TR

Look up ODI 10937734 at NHTSA ↗

14.8%
ODI 11233973

TAKATA RECALL: MERCEDES ADVISED ME THAT THE REPLACEMENT AIRBAGS FOR PASSENGER SIDE MAY NOT BE READY UNTIL 2020. THIS IS UNACCEPTABLE. THEREFORE THIS IS MY FORMAL COMPLAINT.

Look up ODI 11233973 at NHTSA ↗

1219.4%
ODI 11196660

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTHWEST ARKANSAS (2400 SE MOBERLY LN, BENTONVILLE, AR 72712, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO…

Look up ODI 11196660 at NHTSA ↗

27.1%
ODI 11191008

THE RECALL HAS BEEN EFFECT SINCE 2013. AND YOUR NOTIFING MY NOW IN 2019 !?! WHAT'S WRONG WITH YOU PEOPLE!!

Look up ODI 11191008 at NHTSA ↗

00.0%

No examples available for this selection.

311.1%
ODI 11180285 · 5,628 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PLEASANTON (LOCATED AT 5885 OWENS DR, PLEASANTON, CA 94588, [phone removed]) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED…

Look up ODI 11180285 at NHTSA ↗

215.4%
ODI 11442279 · 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that while driving at an undisclosed speed, the cruise control and Forward Collision Avoidance would not activate as needed. The dealer was made aware of the recalls but informed the contact that appointments were not available until March 2022. The vehic…

Look up ODI 11442279 at NHTSA ↗

112.5%
ODI 11724098 · 8,000 mi

The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer stated that the vehicle was operating normally. The veh…

Look up ODI 11724098 at NHTSA ↗

00.0%

No examples available for this selection.

15.9%
ODI 11733355

There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.

Look up ODI 11733355 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.8%
ODI 11760939

This vehicle was subject to NHTSA Recall Number 19V003 involving failure of rear wheel speed sensors. The recall was completed by a dealer in April 2022 at 70,466 miles. At just under 90,000 miles in August 2026 a failure was indicated for the right rear wheel speed sensor. Error code C003A indicated on OBD-II scanner. This failure triggered ABS, ASR/ABS and EPS warning lights for functions including antilock braking, traction control and stability control. This also triggered a check engine light and speed control was disabled. The owners manu…

Look up ODI 11760939 at NHTSA ↗

414.8%
ODI 10778175 · 500 mi

BRAKES ARE SOFT AND SPONGY. WHEN DEPRESSED, THE PEDAL WILL TRAVEL TO THE FLOOR MAKING IT DIFFICULT TO STOP. THE DEALER REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER IN MARCH, 2015, BUT THAT DID NOT CHANGE THE OPERATION OF THE BRAKES. MY UNDERSTANDING FROM VISITING SEVERAL FORUMS IS THAT THIS A COMMON COMPLAINT FROM OTHER SPRINTER OWNERS, YET MERCEDES BENZ SAYS THEY HAVE NO KNOWLEDGE OF BRAKE ISSUES WITH THE VEHICLES. THE BRAKES ARE DANGEROUS AS THEY CURRENTLY OPERATE.

Look up ODI 10778175 at NHTSA ↗

1425.9%
ODI 10765196 · 3,500 mi

I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.

Look up ODI 10765196 at NHTSA ↗

628.6%
ODI 10903107 · 3,500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT EXTENDED TO THE FLOORBOARD AND THE VEHICLE HESITATED TO RESPOND. AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME, IT RESET BACK TO THE PROPER POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS NOT AVAILABLE.

Look up ODI 10903107 at NHTSA ↗

1219.4%
ODI 10891844 · 500 mi

THE VEHICLE HAS EXCESSIVE BRAKE PEDAL FREE-PLAY TRAVEL BEFORE BRAKING OCCURS. ALTHOUGH THE MANUFACTURER'S OWNERS MANUAL WARNS AGAINST PUMPING THE BRAKE PEDAL TO STOP THE VEHICLE, IT IS IMPERATIVE TO DO SO ESPECIALLY IN AN EMERGENCY SITUATION. IF THE DRIVER HAS TO HESITATE TO MAKE A DECISION ON WHETHER TO BRAKE OR ACCELERATE, THE FREE-PLAY TRAVEL WILL NOT ALLOW THE DRIVER ENOUGH TIME TO BRAKE SAFELY. THE VEHICLE IS DIFFICULT TO BRING TO A SAFE STOP UNLESS THE BRAKE PEDAL IS PUMPED AT LEAST TWO PUMPS BEFORE IT FEELS LIKE AND BRAKES LIKE A NORMAL…

Look up ODI 10891844 at NHTSA ↗

517.9%
ODI 11342776 · 20,200 mi

TRAVELING ON I-95 WITH THE CRUISE CONTROL SET AT 70 MPH. SUDDENLY THE VEHICLE DECELERATED AND THREE WARNING LIGHTS (ABS, TRACTION & THE ACCELERATION SKID CONTROL / ELECTRONIC BRAKING ASSIST) CAME ON THE DASH. THE VEHICLE FELT SLUGGISH AND THE CRUISE CONTROL WOULD NO LONGER WORK. THERE ARE ONLY 21,200+ MILES ON THE VEHICLE AND THIS WAS A VERY DANGEROUS SITUATION FOR MY FAMILY AND I WHILE TRAVELING ON THE INTERSTATE.

Look up ODI 11342776 at NHTSA ↗

333.3%
ODI 11219255 · 4,366 mi

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE HARDER THAN USUAL. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD QUICKER THAN USUAL AND THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591,[phone removed]) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MECHANIC STATED THAT THE CONTACT NEEDED TO "GET USED T…

Look up ODI 11219255 at NHTSA ↗

518.5%
ODI 11342531 · 2,000 mi

TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE PARKING BRAKE INDICATOR WAS INOPERABLE. SEVERAL MECHANICS ASSISTED THE CONTACT TO GET THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL DAYS LATER ON A CAMPING TRIP, THE BRAKES OVERHEATED. THE VEHIC…

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215.4%
ODI 11472515

This vehicle suspends cruise control and breaking assist without notice. These systems become unavailable sometimes for days. While driving downhill, you suddenly lose speed control requiring excessive manual breaking. The problem is dangerous because you suddenly lose the ability to maintain cruise control. Breaking assist is lost and suddenly appearing people, bicycles or cars are at risk. A call to the manufacture, Mercedes-Benz yielded no help. They said they had never heard of this problem.

Look up ODI 11472515 at NHTSA ↗

337.5%
ODI 11501434

I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back structure. How it started to move was a complete mystery to me as it was in park and I had just started the vehicle a few seconds prior. While doing some research, I saw an article in an auto blog forum about Sprinter Van roll-aways. I then received a…

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225.0%
ODI 11628848

The emergency parking brake will not disengage. Renders vehicle immobile.

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15.9%
ODI 11611828

In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, There was no cars around me, There was no reason for the auto to stop.

Look up ODI 11611828 at NHTSA ↗

00.0%

No examples available for this selection.

Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

523.8%
ODI 11094122

DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND NOTHING. STARTED ENGINE UP AGAIN AND WAS ABLE TO DRIVE HOME, ALTHOUGH ALL THE WARNING LIGHTS REMAINED ON. MB DEALER DIAGNOSIS SHOWED A MALFUNCTIONING WHEEL SPEED SENSOR AND REPLACED IT. NOT EXACTLY A PLEASANT FEELING WHEN YOU'RE IN EXPRESSWAY TRAFF…

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518.5%
ODI 11331832 · 22,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER'S SIDE REAR WHEEL SPEED SENSOR CEASED TO OPERATE WITH THE ABS WARNING LIGHT, ELECTRONIC STABILITY PROGRAM (ESP) WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT INITIALLY TOOK THE MOTORHOME TO (MERCEDES-BENZ OF TYLER (3274 PROFESSIONAL DR, TYLER, TX 75701) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE PASSENGER'S SIDE REAR WHEEL SPEED SENSOR. THE SPEED SENSOR WAS REPLACED. THE CONTACT STATED THAT RECENT…

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1018.5%
ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

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838.1%
ODI 11194330 · 2,000 mi

ABS,ESP AND TRACTION CONTROL OUT. WHEEL SPEED SENSORS CAUSE FAULT THAT TRIGGERS ALL THREE SYSTEMS TO FAIL. I HAVE REPLACED REAR WHEEL SENSORS THREE TIMES. WHEN FAILING THE TRANSMISSION IS ERRATIC AND WANTS TO SURGE AHEAD. I MUST STAND ON THE BRAKE TO NOT HIT THE CARS IN FRONT. MY VEHICLE HAS 22,000 MILES AND ISSUE STARTED ON OUR FIRST ROAD TRIP. IT USUALLY HAPPENS WHEN GOING ABOUT 5 MPH IN TRAFFIC. OUR VEHICLE IS A WINNEBEGO NAVION WITH A MB SPRINTER BASE. THIS PROBLEM IS STRICTLY A MERCEDES PROBLEM. *DT*JB

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1117.7%
ODI 11138785 · 11,500 mi

AT 12000 MILES, BOTH REAR WHEEL SPEED SENSORS FAILED CAUSING MULTIPLE INDICATOR PANEL ALARMS, SPONGY BRAKING AND DRIVETRAIN/TRANSMISSION TO STICK IN A GEAR, IE. WOULD NOT SHIFT GEARS (STUCK IN FIRST GEAR ON INTERSTATE AT ONE POINT). *DT THE CONSUMER STATED THE TRANSMISSION SUDDENLY DOWNSHIFTED. BOTH THE REAR RPM SENSORS WERE REPLACED. *JS

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725.0%
ODI 11362276 · 21,000 mi

RMP SENSOR FAILED CAUSING VEHICLE TO LOSE ANTI LOCK BRAKES, TRACTION CONTROL AND CRUISE CONTROL. PLUS FORCED VEHICLE INTO LIMP MODE SO IT WOULD BARELY MOVE TO REST AREA TO CALL FOR ASSISTANCE. I'VE BEEN TO THREE DEALERSHIPS WITH THIS ISSUE AND THEY ARE ALL VERY AWARE THAT THESE FAULTY SENSORS EXIST. THEY HAVE BEEN AND ISSUE FOR YEARS PUTTING 100S IF NOT THOUSANDS OF SPRINTER OWNERS AT EXTREME RISK WITH LOSS OF ANTI LOCK BRAKES AND TRACTION CONTROL AT THE SAME TIME. MERCEDES BENZ NEEDS TO CORRECT THIS FAULTY PART AND RECALL ALL VEHICLES AND FIX…

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111.1%
ODI 11434749

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign Numbers: 20V663000 (Steering) and 21V042000 (Electronic Stability Control) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact contacted Mercedes-Benz of Westminster (10391 Westminster Blvd, Westminster, CO 80020) confirmed the first dealer’s information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur…

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13.7%
ODI 11353595 · 2,400 mi

THE LANE KEEPING ASSIST ON THE MERCEDES SPRINTER 3500 IS UNSAFE. THE BRAKES ARE APPLIED WHEN YOU TOUCH A LANE MARKING CAUSING THE VEHICLE TO SWERVE AND SLOW DOWN RAPIDLY.

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17.7%
ODI 11656249

See attached document for complaint.

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00.0%

No examples available for this selection.

112.5%
ODI 11597521 · 2,000 mi

The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to normal functionality, but the failure became a regular occurrence while driving through light crosswinds. The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufac…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

523.8%
ODI 11094122

DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND NOTHING. STARTED ENGINE UP AGAIN AND WAS ABLE TO DRIVE HOME, ALTHOUGH ALL THE WARNING LIGHTS REMAINED ON. MB DEALER DIAGNOSIS SHOWED A MALFUNCTIONING WHEEL SPEED SENSOR AND REPLACED IT. NOT EXACTLY A PLEASANT FEELING WHEN YOU'RE IN EXPRESSWAY TRAFF…

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414.8%
ODI 11317336 · 27,800 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LOSS MOTIVE POWER WITH SEVERAL WARNING LIGHTS ILLUMINATED INCLUDING; THE ABS, TRACTION CONTROL, AND THE CHECK ENGINE WARNING LIGHTS. THE CONTACT WAS ABLE TO DRIVE IN LIMP MODE TO MERCEDES-BENZ OF LYNNWOOD LOCATED AT (17800 HWY 99, LYNNWOOD, WA 98037) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SPEED SENSOR. THE CONTACT STATED THAT THE SPEED SENSOR WAS REPLACED ON THREE TIMES. THE CONTA…

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1120.4%
ODI 11308318 · 20,000 mi

PROBLEM WITH SPEED SENSORS . I HAVE REPLACED THE SPEED SENSOR ON MY VEHICLE ON FOUR DIFFERENT OCCASIONS. THIS SEEMS TO BE A REOCCURRING PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED. MERCEDES BENZ SEEMS TO BE DOING NOTHINGS TO RECTIFY THIS PROBLEM. PLEASE BE CONCERNED THAT THE PUBLIC NEEDS YOUR HELP WITH THIS AS SOON AS POSSIBLE.

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733.3%
ODI 11320295 · 48,271 mi

WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE DEPARTMENT IN BAKERSFIELD, CA AND WERE TOLD THAT AS LONG AS THE VAN SEEMED TO BE DRIVING , BRAKING AND HANDLING NORMALLY WE DID NOT NEED TO BRING IT IN FOR SERVICE BUT COULD CONTINUE DRIVING. THE VAN DID SEEM TO BE RUNNING NORMALLY SO WE DROVE ON WIT…

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1016.1%
ODI 11331476 · 22,700 mi

ABS/ESP/CECK ENGINE WARNING LIGHTS ALL CAME ON AT ONCE. MERCEDES DEALER DIAGNOSED PROBLEM AS LEFT REAR RPM SENSOR. MADE REPAIR. UNDERSTAND FROM OWNER FORUMS SENSOR FAILURE IS VERY COMMON ON THESE VEHICLES. ONLY HAD 22,700 MILES. MERCEDES NEEDS TO WORK ON IMPROVING THESE PARTS OR MAKE REPAIRS AT NO CHARGE. *TR

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414.3%
ODI 11362276 · 21,000 mi

RMP SENSOR FAILED CAUSING VEHICLE TO LOSE ANTI LOCK BRAKES, TRACTION CONTROL AND CRUISE CONTROL. PLUS FORCED VEHICLE INTO LIMP MODE SO IT WOULD BARELY MOVE TO REST AREA TO CALL FOR ASSISTANCE. I'VE BEEN TO THREE DEALERSHIPS WITH THIS ISSUE AND THEY ARE ALL VERY AWARE THAT THESE FAULTY SENSORS EXIST. THEY HAVE BEEN AND ISSUE FOR YEARS PUTTING 100S IF NOT THOUSANDS OF SPRINTER OWNERS AT EXTREME RISK WITH LOSS OF ANTI LOCK BRAKES AND TRACTION CONTROL AT THE SAME TIME. MERCEDES BENZ NEEDS TO CORRECT THIS FAULTY PART AND RECALL ALL VEHICLES AND FIX…

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222.2%
ODI 11390039 · 19,800 mi

WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS CONDITION.MB SHOULD RE ENGINEER THE PART AND INSTALL IN AFFECTED VEHICLES.DEALER CONTINUES TO INSTALL DEFECTIVE PARTS.

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311.1%
ODI 11180285 · 5,628 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PLEASANTON (LOCATED AT 5885 OWENS DR, PLEASANTON, CA 94588, [phone removed]) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED…

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17.7%
ODI 11581506

Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter service. These systems have not worked more than 2% of the time. MB keeps changing items with no improvement. I told them to test on I-95 or The turnpike, as that's when we use it safely. Service tech said they're not allowed to test it there; we told the…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

211.8%
ODI 11554151

Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving. In a recent 8-hour highway trip this deactivation occurred 7 times, sometimes correcting itself with no driver intervention, and other times remaining disabled for hours and hundreds of driving miles. Durning motor off and restarting occasionally reset the issue, but many times it did not. When these systems disable, the van’s speed rapidly decreases and may cause other vehicles to hit the rear of the van, or cause van dr…

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00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

112.5%
ODI 11506458 · 49,587 mi

The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated that the SRS (Supplemental Restraint System) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front driver’s side seat belt buckle were defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 49,587.

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314.3%
ODI 10628368 · 6,738 mi

VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS WAS A VERY HORRIFIC EXPERIENCE.THE VEHICLE GAVE NO WARNING LIGHTS, JUST A MILD "BEEP" TYPE SOUND AND THEN SHUT DOWN. AFTER PULLING TO SIDE OF ROAD THERE WERE NO CODES THAT CAME UP ON DASH...COULD OF CAUSED FATALITY. *TR

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13.7%
ODI 10888826 · 7,000 mi

THIS 120 VAC ELECTRICAL ISSUE (SHOCK HAZARD) IS IN REGARD TO AN RV - A WINNEBAGO VIEW PROFILE SITTING ATOP A MERCEDES BENZ SPRINTER 3500 CHASSIS. THERE ARE TWO A/C CIRCUITS FOR "OUTLETS" (120 VAC PLUGS). #2 OUTLET CIRCUIT HAS A GROUND FAULT YET THE GFCI AT THE FIRST OUTLET IN THE CIRCUIT DOES NOT TRIP NOR DOES THE CIRCUIT BREAKER. WHEN MY RV IS POWERED FROM MY GARAGE 120 VAC GFCI PLUG IT IS NOT TRIPPED EITHER. I'VE GOTTEN ELECTRICAL SHOCKS AT THE WATER/ELECTRICAL STORAGE / ACCESS AREA WHILE ATTACHED TO A 120 VAC POWER SOURCE AND UNDER THE E…

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47.4%
ODI 10865067

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE REAR TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE DEALER PULLED THE PANELS, TRACED THE WIRES, AND TESTED THE BULBS, BUT WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE FAILURE MILEAGE…

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29.5%
ODI 10884678

ON A SUNNY DAY, I CANNOT SEE MY TURN SIGNALS. THEY ARE TOO DEM. DEALER SAYS THEY ARE NORMAL. I CANNOT HEAR THEM EITHER. THIS IS A SAFTY HAZARD BECAUSE THEY COULD BE ON AND I DON'T KNOW IT OR I CAN BE PREOCUPIED TRYING TO SEE IF THEY ARE ON OR NOT.

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914.5%
ODI 11062574 · 10,000 mi

OUR VIEW WAS SUBJECT TO A RECALL (NHTSA NOTICE - 17V-262) WHICH INVOLVED THE RADIO/CELL PHONE VOLUME & FUNCTION CONTROLS MOUNTED IN THE STEERING WHEEL. WINNEBAGO'S FIX WAS JUST REMOVING THE CONTROL. WHICH WAS A SAFETY FEATURE IN THAT WE DIDN'T HAVE TO TAKE OUR EYES OFF THE ROAD TO ANSWER THE PHONE OR ADJUST THE RADIO. IT SEEMS UNACCEPTABLE THAT WINNEBAGO'S ONLY ACTION WAS TO REMOVE THE CONTROL AND NOT REPLACE IT! MINNESOTA'S AG'S OFFICE RECOMMENDED CONTACTING NHTSA AND FILE A COMPLAINT.

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310.7%
ODI 11185622 · 12,000 mi

SPRINTER COMPLETELY LOST ELECTRICAL POWER, ENGINE AND DRIVE TRAIN PROPULSION. THE TACH AND SPEEDOMETER FROZE IN PLACE AT 2500 RPM AND 15MPH. 60 SECONDS PASSED AND THE DASH LIGHTS BLINKED AND THEN ALLOWED ME TO RESTART VEHICLE. IT WAS LIKE THE SYSTEM RE-BOOTED ITSELF. LUCKILY I WAS NOT AT SPEED OR IN A DRIVING LANE WHEN THIS HAPPENED. I HAD JUST FILLED THE TANK WITH DIESEL, MY DEF WAS AT 80% FULL AND I WAS DEPARTING THE SERVICE STATION. I WAS ABLE TO START VEHICLE AND RETURN HOME, 10 MILES. WHEN I ATTEMPTED TO RESTART THE VEHICLE AT HOME THE…

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111.1%
ODI 11466047 · 7,400 mi

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contact’s eyes started burning and the contact also started having a headache. The contact inspected the vehicle and discovered that acid had leaked from the battery due to internal pressure inside the battery. The contact then called that dealer where he was instructed to take the vehicle in to be serviced under the …

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622.2%
ODI 11418351

The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

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538.5%
ODI 11407676

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRRORS WERE INSUFFICIENT IN ALLOWING THE CONSUMER TO VIEW WHAT IS BEING TOWED. THE CAMERA/RADIO WOULD NOT TURN OFF, BUT THIS WAS REPAIRED. *JS

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00.0%

No examples available for this selection.

112.5%
ODI 11567269

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

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317.6%
ODI 11607963

30 amp ZAMP solar fuse melted and almost caused a fire 🔥

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00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

314.3%
ODI 11094122

DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND NOTHING. STARTED ENGINE UP AGAIN AND WAS ABLE TO DRIVE HOME, ALTHOUGH ALL THE WARNING LIGHTS REMAINED ON. MB DEALER DIAGNOSIS SHOWED A MALFUNCTIONING WHEEL SPEED SENSOR AND REPLACED IT. NOT EXACTLY A PLEASANT FEELING WHEN YOU'RE IN EXPRESSWAY TRAFF…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

29.5%
ODI 11363787 · 47,500 mi

THIS IS A WINNEBAGO VIEW 24G ON SPRINTER 3500 CHASSIS. WHILE HIGHWAY DRIVING, SUDDEN ABS AND ESP WARNING LIGHT WITH MESSAGE TO GO TO WORKSHOP. CRUISE CONTROL STOPS WORKING. LOSS OF POWER AND SHIFTING ABILITY IS INTERMITTENT. WAS ABLE TO DRIVE (WITHOUT CRUISE CONTROL AND WITH WARNING LIGHTS ON) FOR 100+ MILES TO SHOP. WHEN LOSS OF POWER OCCURED, I WOULD PULL OFF THE ROAD AND TURN OFF ENGINE, AND THIS WOULD TYPICALLY RESOLVE THE PROBLEM FOR AWHILE SPRINTER AUTHORIZED SERVICE CENTER REPLACED BOTH REAR WHEEL RPM SENSORS 7/3/20 ($581.09). SA…

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1219.4%
ODI 11124129 · 9,000 mi

7-9-2018: PULLING OUT OF MY DRIVEWAY WITH A 2018 THOR CHATEAU 24FS (WITH A 2016 SPRINTER 3500 DIESEL CHASSIS) WITH LESS THAN 9K MILES, I HAD A "BANG" FROM THE TRANSMISSION. IN HINDSIGHT, THIS WAS JUST AFTER A RIGHT TURN. ABOUT 300 MILES LATER AFTER A STOP LIGHT AND 90 DEGREE RIGHT TURN, THE TRANSMISSION STARTED TRYING TO SHIFT BACK AND FORTH BETWEEN 2 AND AND 3 (OR MAYBE 1ST AND 2ND) IN SOMEWHAT VIOLENT RAPID ALTERNATION. I STOPPED AND RESTARTED THE RV. RAN FINE. ABOUT 75 MILES LATER AFTER A RIGHT TURN, SAME THING. STOPPED & RESTARTED. ODBI…

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13.6%
ODI 11185622 · 12,000 mi

SPRINTER COMPLETELY LOST ELECTRICAL POWER, ENGINE AND DRIVE TRAIN PROPULSION. THE TACH AND SPEEDOMETER FROZE IN PLACE AT 2500 RPM AND 15MPH. 60 SECONDS PASSED AND THE DASH LIGHTS BLINKED AND THEN ALLOWED ME TO RESTART VEHICLE. IT WAS LIKE THE SYSTEM RE-BOOTED ITSELF. LUCKILY I WAS NOT AT SPEED OR IN A DRIVING LANE WHEN THIS HAPPENED. I HAD JUST FILLED THE TANK WITH DIESEL, MY DEF WAS AT 80% FULL AND I WAS DEPARTING THE SERVICE STATION. I WAS ABLE TO START VEHICLE AND RETURN HOME, 10 MILES. WHEN I ATTEMPTED TO RESTART THE VEHICLE AT HOME THE…

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111.1%
ODI 11390039 · 19,800 mi

WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS CONDITION.MB SHOULD RE ENGINEER THE PART AND INSTALL IN AFFECTED VEHICLES.DEALER CONTINUES TO INSTALL DEFECTIVE PARTS.

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622.2%
ODI 11360500 · 14,970 mi

DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR

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17.7%
ODI 11759262

This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, "Service Required Do Not Shift Gears Visit Dealer". I contacted the local dealership and Mercedes Roadside Assistance was not able to reset the software. The driveshaft was disconnected and two tow trucks were needed to pull the vehicle out of the driveway and then tow to the dealership. The technician found "internal electrical fault in ISM causing shifter not to come out of park". The electronic shifting unit was repla…

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00.0%

No examples available for this selection.

112.5%
ODI 11546627

This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary. Incline is our driveway, connecting to a parking area for the RV off to the side. Climbing hills with transmission in "Drive" is no problem. I took the RV to Mercedes Benz of Knoxville, Tenn., and they stated that they could not duplicate the issue, that the vehicle performs "as designed". …

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211.8%
ODI 11611821

I noticed there was a reall of the front hub assemblies, however my truck must not be on the list of vins affected. I’m not sure where the problem originated, but I just passed over 20k miles and im experiencing signs and symptoms of what that recall would affect, this started a few weeks ago, not getting any better. It just stars vibrating and shaking pretty violently. like a wheels coming off. My father is also experiencing similar issues in is 2022 king ranch with 40k miles. Both trucks, very low mileage shouldn’t show these sort of symptoms…

Look up ODI 11611821 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

419.0%
ODI 11206958 · 31,000 mi

FIRE - LOOKS LIKE STARTED IN FRIDGE AREA. COULDN'T PUT OUT AND FIRE DEPARTMENT WAS ONSITE WITHIN 5-6 MINUTES BUT TOTAL LOSS BY THIS TIME. *DT*JB*DT*JB

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27.4%
ODI 11350610 · 45,000 mi

THE AWNING ATTACHED TO THE VAN AND MANUFACTURED BY FIAMMA DOES NOT EXTEND OR RETRACT CORRECTLY AND BREAKS DOWN EVERY SINGLE TIME WE HAVE HAD IT FIXED. THE MOTOR HAS TO BE REPLACED EACH TIME WHICH IS MONEY OUT OF OUR POCKET.

Look up ODI 11350610 at NHTSA ↗

35.6%
ODI 10789660 · 25,000 mi

CALIFORNIA SMOG. 9TH EMISSION MONITOR FAILS TO CLEAR. DEALER KEEPS SENDING ME OUT TO DRIVE HUNDREDS OF MILES. DOESN'T REPAIR. UNDER WARRANTY. CAL SMOG BOARD AWARE OF THIS KNOWN DEFECT.

Look up ODI 10789660 at NHTSA ↗

14.8%
ODI 11048545

CURRENT ISSUE AND PAST PROBLEMS WITH THE PROPANE SYSTEM. ON MY 2015 WINNEBAGO ERA. IT CONTINUES TO VENT ENTIRE PROPANE TANK INSPIT OF THREE PRIOR ATTEMPTS BY WINNABAGO DEALERS EFFORTS TO FIX PROBLEM. *BF AFTER I FINALLY GOT MY VEHICLE IN AUGUST 18. I USED IT ON A FOUR DAY TRIP TO SEE THE ECLIPSE. SINCE THEN I HAVE TAKEN IT FOR A RIDE TWICE A MONTH AND I RAN THE GENERATOR THREE TIMES, AS INSTRUCTIONS DICTATE. PROPANE TANK SHOWED NEARLY FULL THREE WEEKS AGO. LAST WEEK I SMELT PROPANE GAS COMING FROM UNDER THE VEHICLE IN MY DRIVE WA…

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34.8%
ODI 11378628 · 18,000 mi

I HAVE HAD TO REPLACE OUT OF POCKET ALL FOUR BRAKE SPEED SENSORS WHILE THEY SHOULD HAVE BEEN COVERED UNDER WARRANTY. MY LOCAL MERCEDES DEALER EVENTUALLY ACKNOWLEDGED THIS, BUT WILL NOT REIMBURSE SINCE THEY DID NOT REPLACE THEM. THIS ALL HAPPENED BETWEEN 17 AND 21,000 MILES AND CREATED UNSAFE DRIVING CONDITIONS.

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27.1%
ODI 11407752

SIDE ENTRY DOOR OPENED TWICE WHILE DRIVING. 1ST WE THOUGHT WE DIDN'T CLOSE IT RIGHT, BUT I CHECKED AND DOOR HAD LOCKS ENGAGED. THE 2ND TIME THAT DOOR OPENED UP, I PULLED OVER AND CHECKED AND ENGAGED ALL LOCKS ON DOOR AND THEN PUSHED IT A BIT AND TO MY SURPRISE THE DOOR OPENED UP! IT TURNS OUT THE SCREWS WERE LOSE SO THE LOCKS WERE NOT ENGAGING. SO I TIGHTENED THEM UP WITH THE DRILL AND PROBLEM SOLVED. THIS IS AN RV AND IT IS DRIVEN MANY MILES AND ON BUMPY ROADS SO THE SCREWS WILL LOOSEN UP CAUSING THE DEADBOLT LOCKS NOT TO ENGAGE PROPERLY. 2ND…

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111.1%
ODI 11508752

We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increased which can cause an accident. The cruise control is also affected and could increase speed on its own. The ESP can also be affected and can increase the risk of skidding and accidents. We have spoken to many other mot…

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414.8%
ODI 11428216

Driver reported that vehicle started rolling while the vehicle was in Park. The parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake. Vehicle sent to dealer. Dealer confirmed issue and repaired. Repair details and video of issue available. Other related issues have been identified on other vehicles.

Look up ODI 11428216 at NHTSA ↗

00.0%

No examples available for this selection.

225.0%
ODI 11625256

My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are no RPMs from the engine. Once the pedal starts to respond, the issue will resolve. The problem is you need to get to that point where the engine can make rated power. Once you put in in drive, and if you're able to idle away from the parking spot, …

Look up ODI 11625256 at NHTSA ↗

337.5%
ODI 11567269

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

Look up ODI 11567269 at NHTSA ↗

211.8%
ODI 11571733

Speed limit displayed on screen incorrectly displays 55 mph even when the speed limit is 65 or 70.

Look up ODI 11571733 at NHTSA ↗

133.3%
ODI 11666477

We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s Mercedes-Benz Van Center, 7979 Auto Drive, Riverside, Ca. 82…

Look up ODI 11666477 at NHTSA ↗

Wheels
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

29.5%
ODI 11363990 · 15,000 mi

WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE CONDITION. BESIDES THE SAFETY ASPECT, REPAIR OF THESE SENSORS ARE $500 EACH OCCURRENCE.

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13.7%
ODI 10638259 · 970 mi

THE VALVES ON THE INNER REAR DUEL WHEELS BASICALLY CAN NOT BE CHECKED THROUGH THE VERY SMALL HOLES IN THE WHEEL COVERS OR EVEN WITHOUT THE WHEEL COVERS. I HAD, UPON DELIVERY OF THE SPRINTER, THE WHEELS REMOVED TO INSTALL METAL VALVE EXTENDERS SO I COULD REGULARLY CHECK TIRE PRESSURES. THIS IS A SAFETY ISSUE AS EXTREMELY DIFFICULT TO CHECK TIRE PRESSURES LEADS TO NO CHECKING, UNDER INFLATION AND ON ROAD TIRE FAILURE. THE SPRINTER 3500 SHOULD COME WITH FACTORY INSTALLED ACCESSIBLE VALVE EXTENDERS. I HAVE MET MULTIPLE SPRINTER DRIVERS WH…

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59.3%
ODI 11005837 · 25,600 mi

SPRINTER HUBCAPS WHEEL COVERS COME OFF WHILE THE VEHICLE IS IN MOTION. THE PROBLEM HAS OCCURED 4 TIMES WITH ONE TIME ALMOST CAUSING A ACCIDENT. MOST RECENT OCCURANCE 7/16/2017. FROM WHAT I HAVE BEEN ABLE TO FIND OUT THIS IS A FAIRLY COMMON PROBLEM WITH THE MERCEDES SPRINTER.

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14.8%
ODI 11325693 · 25,450 mi

I'M EXPERIENCING WHEEL SPEED SENSOR MALFUNCTION AND FAILURE AT INTERSTATE HIGHWAY SPEED. IT'S HAPPENED APPROX 10 TIMES. ONCE WHEN ENCOUNTERING A DIP IN THE ROAD. ONCE IN HEAVY CROSS WINDS. AND LASTLY WHEN PASSING AN 18 WHEELER. UPON MALFUNCTION, MY CAMPER LOOSES POWER DUE TO CRUISE CONTROL DROPPING OUT. THIS PUT ME IN UNSAFE CONDITION PASSING 18 WHEELER. FIRST FAILURE WAS ON I-8 IN REMOTE COUNTRY. I MADE IT TO SAFE AREA BUT WAS VERY STRESSED. FAULT CLEARED AFTER RESTARTING MY ENGINE. NEXT EVENT WAS IN COLORADO IN AUGUST 2019. IN HEAVY CROSSWIND…

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711.3%
ODI 11064317 · 30,070 mi

SEPERATION OF BOTH FRONT TIRES ON MERCEDES 3500 SPRINTER. THIS TRUCK HAS HAD VERY LIGHT USE AND TRAVELS 17K PER YEAR. THE PHOTOS ARE ATTACHED.

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517.9%
ODI 11195899 · 10,582 mi

THIS IS A FOLLOW-UP TO MY COMPLAINT OF AUGUST 27 2018, NHTSA NUMBER 11122749. I PREVIOUSLY REPORTED THE DATES AND CIRCUMSTANCES OF 3 WHEEL (RIMS) FAILURES DUE TO A CRACKED WELD WHERE THE TWO PIECES OF THE RIM ARE JOINED, CAUSING AIR TO LEAK AND TIRES TO DEFLATE. ON APRIL 12, 2019, I HAD ANOTHER FLAT TIRE DUE TO THE SAME REASONS AS STATED IN MY PREVIOUS REPORT, A WELD IN THE RIM THAT FAILED TO HOLD AIR. THUS FAR, FOUR OF THE SEVEN WHEELS/RIMS ON MY VEHICLE HAVE FAILED OVER AN 8 MONTH PERIOD AND 6500 MILES. DURING MOST OF THIS PERIOD THE VEHI…

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111.1%
ODI 11440080

This vehicle was sold to us new with the manufacturer's window sticker stating it was equipped with a Tire Pressure Monitoring System (TPMS) as a Standard Accessory - Safety/Cargo Protection. The provided owner's manual describes the TPMS system and the low tire pressure warning lamp indicator on the dash. It was not until our first flat tire after 2.5 years and 24000 miles, that we learned our vehicle does NOT have TPMS OR a low tire pressure warning lamp. Another motorist flagged us down as it was the inside dually tire that deflated and dela…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11666477

We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s Mercedes-Benz Van Center, 7979 Auto Drive, Riverside, Ca. 82…

Look up ODI 11666477 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range19,000 mi3 (sparse)
ODI 10937734 · 19,000 mi

TAKATA RECALL - THIS RECALL WAS IDENTIFIED IN JANUARY 2016 - ALMOST ONE YEAR AGO. HAVING SEEN THE POTENTIAL DAMAGE TO A PASSENGER, IT IS IMPERATIVE TO RESOLVE THIS QUICKLY. I DO NOT WANT TO BE FILING A COMPLAINT AFTER THE AIR BAG BLOWS UP! *TR

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ODI 10945410 · 10,000 mi

TAKATA RECALL I WAS NOTIFIED ABOUT A YEAR AGO OF THE RECALL OF MY SPRINTER. CAMPAIGN 2016020010 . RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE WE TRAVEL ALL OVER THE COUNTRY FROM ALASKA TO FLA AND LIVE IN ARIZONA. THIS MAKES THE INFLATOR SUBJECT TO ALL THE EXTREMES OF WEATHER. WE WANT IT FIXED NOW. WE WERE TOLD NOT TO DRIVE VEHICLE, WHO IS GOING COVER THE LOSS OF VALUE AND USE.

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ODI 11184956 · 27,800 mi

TAKATA RECALL -- I CONTINUE TO GET POSTCARDS AND/OR EMAILS FROM MERCEDES BENZ REGARDING THE NHSTA RECALL #16V077. THE LATEST EMAIL CAME TODAY. BUT I HAD THE RECALL WORK DONE ON AUGUST 24, 2018. APPARENTLY MERCEDES BENZ DOES NOT KNOW THAT THE RECALL HAS BEEN PERFORMED, EVEN THOUGH THE MERCEDES BENZ DEALER WHO PERFORMED THE RECALL WORK ASSURES ME THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE.

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Service Brakes8,900–30,000 mi22,000 mi13
ODI 10765196 · 3,500 mi

I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.

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ODI 10778042 · 8,900 mi

BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML

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ODI 10778553 · 1,200 mi

BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREA…

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Vehicle Speed Control13,875–37,000 mi21,000 mi10
ODI 11308318 · 20,000 mi

PROBLEM WITH SPEED SENSORS . I HAVE REPLACED THE SPEED SENSOR ON MY VEHICLE ON FOUR DIFFERENT OCCASIONS. THIS SEEMS TO BE A REOCCURRING PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED. MERCEDES BENZ SEEMS TO BE DOING NOTHINGS TO RECTIFY THIS PROBLEM. PLEASE BE CONCERNED THAT THE PUBLIC NEEDS YOUR HELP WITH THIS AS SOON AS POSSIBLE.

Look up ODI 11308318 at NHTSA ↗

ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

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ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

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Electronic Stability Control (Esc)11,539–31,300 mi22,500 mi10
ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

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ODI 11254223 · 23,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDS-BENZ SPRINTER 3500. WHILE DRIVING VARIOUS SPEEDS, THE ABS, ESP, AND BAS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPY, SAN JOSE, CA 95148, [phone removed]) WHERE THE FRONT PASSENGER WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT FROM WHEEL SENSORS NEEDED TO BE REPLACED AT DIFFERENT TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. *TR CONSUMER STATED …

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ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

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Engine11,600–42,019 mi28,000 mi5
ODI 10950165 · 139,000 mi

TL* THE CONTACT OWNS A 2001 SATURN J-TYPE (NA). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE MISFIRED AND IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

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ODI 11352380 · 1,100 mi

TL* THE CONTACT OWNS A FOREST RIVER SOLERA RV TRAILERED TO A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN MERCEDES-BENZ DEALERS WHERE, THE KNOCK SENSOR WAS REPLACED. THE CONTACT ALSO STATED THAT WHENEVER ONE OF THE SPEED SENSORS ON THE WHEELS FAILED, THE GEAR SHIFTER FAILED TO OPERATE INTERMITTENTLY. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO T…

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ODI 11354416 · 11,600 mi

AT APPROXIMATELY 11,600 VEHICLE MILES THE DEF WARNING MESSAGE CAME ON STATING THAT THERE WERE ONLY 10 REMAINING STARTS LEFT ON THE VEHICLE. PREVIOUS MESSAGE PRIOR TO THIS WAS TO CHECK THE DEF SYSTEM LEVEL. DEF HAD BEEN ADDED FOR THE PREVIOUS 2500 MILES EVERY 500 MILES TO MAINTAIN A FULL TANK. SINCE I WAS IN WYOMING THERE WERE NO MERCEDES DEALERS AVAILABLE TO TROUBLESHOOT THE WARNING MESSAGES. AFTER THE LIMITING START MESSAGE I CONTACTED THE NEAREST MERCEDES DEALER IN FARMINGTON, UTAH FOR AN EMERGENCY APPOINTMENT THE FOLLOWING DAY. I DROVE APPRO…

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WheelsToo few reports for a range32,800 mi4 (sparse)
ODI 11005837 · 25,600 mi

SPRINTER HUBCAPS WHEEL COVERS COME OFF WHILE THE VEHICLE IS IN MOTION. THE PROBLEM HAS OCCURED 4 TIMES WITH ONE TIME ALMOST CAUSING A ACCIDENT. MOST RECENT OCCURANCE 7/16/2017. FROM WHAT I HAVE BEEN ABLE TO FIND OUT THIS IS A FAIRLY COMMON PROBLEM WITH THE MERCEDES SPRINTER.

Look up ODI 11005837 at NHTSA ↗

ODI 11375286 · 40,000 mi

WHILE DRIVING ON INTERSTATE HIGHWAY, THE FOLLOWING WARNING MESSAGES APPEARED: ABS, ESP AND ARS NOT FUNCTIONING AND TAKE TO WORKSHOP. ALSO, THE BLINDSPOT WARNING ON MIRRORS STOPPED WORKING, AS DID THE CRUISE CONTROL. DROVE SEVERAL HOURS TO NEAREST MERCEDES DEALERSHIP WITHOUT THESE SAFETY FEATURES. PROBLEM DIAGNOSED AS RPM SENSOR FAILURE. WAS ADVISED THAT ALTHOUGH ONLY ONE SENSOR FAILED, THEY RECOMMENDED REPLACING BOTH AT THE SAME TIME. AT THE TIME, THE VEHICLE ONLY HAD 40,111 MILES ON ODOMETER, BUT WAS NOT COVERED UNDER WARRANTY. SERVICE A…

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ODI 11383887 · 13,500 mi

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

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Electrical SystemToo few reports for a range92,000 mi2 (sparse)
ODI 10950165 · 139,000 mi

TL* THE CONTACT OWNS A 2001 SATURN J-TYPE (NA). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE MISFIRED AND IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Look up ODI 10950165 at NHTSA ↗

ODI 11348969 · 45,000 mi

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

Look up ODI 11348969 at NHTSA ↗

Unknown Or OtherToo few reports for a range25,000 mi3 (sparse)
ODI 10789660 · 25,000 mi

CALIFORNIA SMOG. 9TH EMISSION MONITOR FAILS TO CLEAR. DEALER KEEPS SENDING ME OUT TO DRIVE HUNDREDS OF MILES. DOESN'T REPAIR. UNDER WARRANTY. CAL SMOG BOARD AWARE OF THIS KNOWN DEFECT.

Look up ODI 10789660 at NHTSA ↗

ODI 11020912 · 17,500 mi

I LEFT MY MOTORHOME PARKED AND SECURED BY LOCKING DEADBOLT ON THE COACH DOOR. WHEN I RETURNED I COULD NOT OPEN THE DOOR. LOCKSMITH NOTED DOOR LATCH DEADBOLT IS SUSCEPTIBLE TO FAILURE WITHOUT NOTICE LEAVING OCCUPANT(S) UNABLE TO OPEN THE DOOR. THE ACTUATOR ROD FOR THE DEADBOLT QUITE EASILY SLIPS FROM THE MECHANISM BECAUSE THE BACKING PLATE LEAVES TOO MUCH ROOM FOR UNINTENDED MOVEMENT WITH THE SIMPLE ACT OF SLAMMING THE DOOR TOO HARD LIKELY TO CAUSE FAILURE. WHILE THE DRIVER/PASSENGER VEHICLE DOORS OR REAR WINDOW FIRE ESCAPE ARE ALTER…

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ODI 11378630 · 45,000 mi

IN JUNE OF 2020 THIS VEHICLE CAUGHT ON FIRE, ORIGINATING IN THE ENGINE COMPARTMENT ACCORDING TO MY DRIVER. THE VEHICLE WAS A TOTAL LOSS RESULTING IN NO BODILY HARM AND MY INSURANCE COMPANY PAID ME A SETTLEMENT AND IS STILL INVESTIGATING LAST I HEARD. I ALSO HAD TO REPLACE TWO WHEEL SPEED SENSORS OUT OF POCKET THAT MY LOCAL DEALER DIDN'T RECOGNIZE THEY SHOULD HAVE BEEN COVERED UNDER WARRANTY. MY DEALER DID EVENTUALLY ACKNOWLEDGE THEY SHOULD HAVE BEEN COVERED, BUT REFUSE TO REIMBURSE SINCE THEY DIDN'T DO THE WORK.

Look up ODI 11378630 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 213 reports

2022: 7 complaints · 2023: 13 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022047
202321113
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022800
20231403

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsService BrakesVehicle Speed ControlElectronic Stability Control (Esc)EngineWheelsElectrical SystemUnknown Or Other
Air Bags—0000000
Service Brakes0—
6
ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

ODI 11365920 · 22,000 mi

AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.

Look up ODI 11365920 at NHTSA ↗

5
ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

Look up ODI 11164250 at NHTSA ↗

ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

2
ODI 11375403 · 42,019 mi

I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNO…

Look up ODI 11375403 at NHTSA ↗

ODI 11387017 · 28,000 mi

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

Look up ODI 11387017 at NHTSA ↗

1
ODI 11383887 · 13,500 mi

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

Look up ODI 11383887 at NHTSA ↗

1
ODI 11348969 · 45,000 mi

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

Look up ODI 11348969 at NHTSA ↗

0
Vehicle Speed Control0
6
ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

ODI 11365920 · 22,000 mi

AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.

Look up ODI 11365920 at NHTSA ↗

—
4
ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

ODI 11365920 · 22,000 mi

AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.

Look up ODI 11365920 at NHTSA ↗

3
ODI 11375403 · 42,019 mi

I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNO…

Look up ODI 11375403 at NHTSA ↗

ODI 11387017 · 28,000 mi

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

Look up ODI 11387017 at NHTSA ↗

ODI 11505086

THE FOLLOWING HAS BEEN SENT TO MERCEDES CORPORATE CUSTOMER SERVICE All of the following has started happening since an exhaust recall was done by Mercedes. In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH highway traffic. This happened without warning and was an extreme safety concern. But I was lucky to be near an exit and already in the right lane. I reset these codes and finished going to Denver the next day. The two Sprinter …

Look up ODI 11505086 at NHTSA ↗

3
ODI 11375286 · 40,000 mi

WHILE DRIVING ON INTERSTATE HIGHWAY, THE FOLLOWING WARNING MESSAGES APPEARED: ABS, ESP AND ARS NOT FUNCTIONING AND TAKE TO WORKSHOP. ALSO, THE BLINDSPOT WARNING ON MIRRORS STOPPED WORKING, AS DID THE CRUISE CONTROL. DROVE SEVERAL HOURS TO NEAREST MERCEDES DEALERSHIP WITHOUT THESE SAFETY FEATURES. PROBLEM DIAGNOSED AS RPM SENSOR FAILURE. WAS ADVISED THAT ALTHOUGH ONLY ONE SENSOR FAILED, THEY RECOMMENDED REPLACING BOTH AT THE SAME TIME. AT THE TIME, THE VEHICLE ONLY HAD 40,111 MILES ON ODOMETER, BUT WAS NOT COVERED UNDER WARRANTY. SERVICE A…

Look up ODI 11375286 at NHTSA ↗

ODI 11383887 · 13,500 mi

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

Look up ODI 11383887 at NHTSA ↗

ODI 11398890 · 46,000 mi

WHEEL SPEED SENSOR ON VEHICLE HAS MALFUNCTIONED MULTIPLE TIMES. WHEN SPEED SENSOR MALFUNCTIONS THE VEHICLE SPEED SURGES AND OPERATES ERRATICALLY ON ITS OWN. CONDITION HAPPENS WHEN VEHICLE IS IN MOTION. CONDITIONS HAPPEN AT DIFFERENT SPEEDS

Look up ODI 11398890 at NHTSA ↗

00
Electronic Stability Control (Esc)0
5
ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

Look up ODI 11164250 at NHTSA ↗

ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

4
ODI 11328671 · 8,450 mi

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

Look up ODI 11328671 at NHTSA ↗

ODI 11338230 · 10,385 mi

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FAC…

Look up ODI 11338230 at NHTSA ↗

ODI 11365920 · 22,000 mi

AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.

Look up ODI 11365920 at NHTSA ↗

—00
1
ODI 11348969 · 45,000 mi

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

Look up ODI 11348969 at NHTSA ↗

0
Engine0
2
ODI 11375403 · 42,019 mi

I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNO…

Look up ODI 11375403 at NHTSA ↗

ODI 11387017 · 28,000 mi

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

Look up ODI 11387017 at NHTSA ↗

3
ODI 11375403 · 42,019 mi

I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNO…

Look up ODI 11375403 at NHTSA ↗

ODI 11387017 · 28,000 mi

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

Look up ODI 11387017 at NHTSA ↗

ODI 11505086

THE FOLLOWING HAS BEEN SENT TO MERCEDES CORPORATE CUSTOMER SERVICE All of the following has started happening since an exhaust recall was done by Mercedes. In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH highway traffic. This happened without warning and was an extreme safety concern. But I was lucky to be near an exit and already in the right lane. I reset these codes and finished going to Denver the next day. The two Sprinter …

Look up ODI 11505086 at NHTSA ↗

0—0
1
ODI 10950165 · 139,000 mi

TL* THE CONTACT OWNS A 2001 SATURN J-TYPE (NA). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE MISFIRED AND IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Look up ODI 10950165 at NHTSA ↗

0
Wheels0
1
ODI 11383887 · 13,500 mi

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

Look up ODI 11383887 at NHTSA ↗

3
ODI 11375286 · 40,000 mi

WHILE DRIVING ON INTERSTATE HIGHWAY, THE FOLLOWING WARNING MESSAGES APPEARED: ABS, ESP AND ARS NOT FUNCTIONING AND TAKE TO WORKSHOP. ALSO, THE BLINDSPOT WARNING ON MIRRORS STOPPED WORKING, AS DID THE CRUISE CONTROL. DROVE SEVERAL HOURS TO NEAREST MERCEDES DEALERSHIP WITHOUT THESE SAFETY FEATURES. PROBLEM DIAGNOSED AS RPM SENSOR FAILURE. WAS ADVISED THAT ALTHOUGH ONLY ONE SENSOR FAILED, THEY RECOMMENDED REPLACING BOTH AT THE SAME TIME. AT THE TIME, THE VEHICLE ONLY HAD 40,111 MILES ON ODOMETER, BUT WAS NOT COVERED UNDER WARRANTY. SERVICE A…

Look up ODI 11375286 at NHTSA ↗

ODI 11383887 · 13,500 mi

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

Look up ODI 11383887 at NHTSA ↗

ODI 11398890 · 46,000 mi

WHEEL SPEED SENSOR ON VEHICLE HAS MALFUNCTIONED MULTIPLE TIMES. WHEN SPEED SENSOR MALFUNCTIONS THE VEHICLE SPEED SURGES AND OPERATES ERRATICALLY ON ITS OWN. CONDITION HAPPENS WHEN VEHICLE IS IN MOTION. CONDITIONS HAPPEN AT DIFFERENT SPEEDS

Look up ODI 11398890 at NHTSA ↗

00—
1
ODI 11404661

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

Look up ODI 11404661 at NHTSA ↗

0
Electrical System0
1
ODI 11348969 · 45,000 mi

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

Look up ODI 11348969 at NHTSA ↗

0
1
ODI 11348969 · 45,000 mi

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

Look up ODI 11348969 at NHTSA ↗

1
ODI 10950165 · 139,000 mi

TL* THE CONTACT OWNS A 2001 SATURN J-TYPE (NA). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE MISFIRED AND IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Look up ODI 10950165 at NHTSA ↗

1
ODI 11404661

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

Look up ODI 11404661 at NHTSA ↗

—0
Unknown Or Other0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 11.1% of complaints

Median mileage: 29,000 mi (6 usable records).

ODI 11141273 · 30,000 mi

ABS BRAKE SAFETY ISSUE WITH 2014 MERCEDES SPRINTER 3500. JUST COMPLETED 5,000 MILE TRIP WHERE THE ABS WARNING LIGHT CAME ON LESS THAN 200 MILES AFTER STARTING THE TRIP. THE ABS WARNING CAME ON EVERY DAY OF DRIVING AFTER 5 TO 100 MILES AND WOULD RESET AFTER SHORT STOPS WITH ENGINE TURNED OFF FOR 30 MINUTES OR LESS AND THE ABS LIGHT WOULD GO OFF BUT CAME BACK ON AFTER SHORT DISTANCE. IF THE VEHICLE SAT OVER NIGHT THE ABS LIGHT WOULD STAY OFF FROM 5 TO 100 MILES THE NEXT DAY BEFORE COMING BACK ON. SEVERAL TIMES WHEN THE ABS WAS ABOUT TO FAIL…

Look up ODI 11141273 at NHTSA ↗

ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

Look up ODI 11164250 at NHTSA ↗

ODI 11331829 · 32,400 mi

AT HIGHWAY SPEED THE VEHICLE SUDDENLY SHIFTED DOWN AND I NOTICED 3 YELLOW WARNING LIGHTS: ABS, ESP, ASR/BAS. FORTUNATELY, I WAS ABLE TO PULL OVER. I PHONED A MERCEDES DEALER AND WAS TOLD IT SOUNDED LIKE A FAULTY WHEEL SPEED SENSOR AND THAT IT WAS OK TO DRIVE WITH CAUTION. A AUTHORIZED SPRINTER REPAIR CENTER DID DIAGNOSE THE REAR WHEEL SPEED SENSOR. $345.00 LATER THE PROBLEM IS FIXED. THE SERVICE MANAGER SAID THEY SEE A LOT OF THESE. HE SAID THAT THE REPLACEMENT SENSOR HAS A NEW PART NUMBER WHICH TELLS HIM THAT IT HAS PROBABLY BEEN IMPROVE…

Look up ODI 11331829 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 3.7% of complaints

Median mileage: 6,200 mi (2 usable records).

ODI 10765196 · 3,500 mi

I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.

Look up ODI 10765196 at NHTSA ↗

ODI 10778042 · 8,900 mi

BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML

Look up ODI 10778042 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 1.9% of complaints

Median mileage: 36,878 mi (1 usable records).

ODI 11164250 · 36,878 mi

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 1.9% of complaints

Median mileage: 1,100 mi (1 usable records).

ODI 11352380 · 1,100 mi

TL* THE CONTACT OWNS A FOREST RIVER SOLERA RV TRAILERED TO A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN MERCEDES-BENZ DEALERS WHERE, THE KNOCK SENSOR WAS REPLACED. THE CONTACT ALSO STATED THAT WHENEVER ONE OF THE SPEED SENSORS ON THE WHEELS FAILED, THE GEAR SHIFTER FAILED TO OPERATE INTERMITTENTLY. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO T…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 1.9% of complaints

Median mileage: 1,500 mi (1 usable records).

ODI 11360999 · 1,500 mi

POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR

Look up ODI 11360999 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b