Auto Recall Watch
U.S. public vehicle records

2007 Mercury GRAND MARQUIS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

96 owner complaints analyzed

3 distinct recall campaigns

29,430 mi median reported failure mileage

Scope: 2007 model year. Data updated: . 77 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Tires is the most frequently named component, appearing in 14 of 96 complaints (14.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1616.7%
Steering behavior77.3%
Fuel system concerns55.2%
Transmission and shifting44.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Tires
14
Structure:Body
12
Vehicle Speed Control
9
Steering
8
Structure
6
Tires:Valve
6
Air Bags
5
Engine
4
Component breakdown data
CategoryCount
Tires14
Structure:Body12
Vehicle Speed Control9
Steering8
Structure6
Tires:Valve6
Air Bags5
Engine4

Tires: 14; Structure:Body: 12; Vehicle Speed Control: 9; Steering: 8; Structure: 6; Tires:Valve: 6; Air Bags: 5; Engine: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
34
25,000 to 49,999
13
50,000 to 74,999
11
75,000 to 99,999
5
100,000 to 149,999
12
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00034
25,000 to 49,99913
50,000 to 74,99911
75,000 to 99,9995
100,000 to 149,99912
150,000 and above2

Under 25,000: 34; 25,000 to 49,999: 13; 50,000 to 74,999: 11; 75,000 to 99,999: 5; 100,000 to 149,999: 12; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (34). 19 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
8
2008
15
2009
11
2010
9
2011
8
2012
7
2013
8
2014
4
2015
4
2016
5
2017
3
2018
6
2019
2
2020
3
2022
1
2024
1
2025
1
Complaints over time data
CategoryCount
20078
200815
200911
20109
20118
20127
20138
20144
20154
20165
20173
20186
20192
20203
20221
20241
20251

2007: 8; 2008: 15; 2009: 11; 2010: 9; 2011: 8; 2012: 7; 2013: 8; 2014: 4; 2015: 4; 2016: 5; 2017: 3; 2018: 6; 2019: 2; 2020: 3; 2022: 1; 2024: 1; 2025: 1

Pattern summary

Tires leads the component reports. Braking behavior appears in 16 complaint narratives. Steering behavior appears in 7 complaint narratives. Fuel system concerns appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10178955 · 2007-01-17 (January 17, 2007)

TL* - THE CONTACT STATED THAT WHILE DRIVING HER 2007 MERCURY GRAND MARQUIS (FAILURE MILEAGE: 1200) AT 70 MPH THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY FOR APPROXIMATELY TEN (10) MINUTES. THE VEHICLE HAD VIBRATED ON ANOTHER OCCASION, BUT NOT AS VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE VIBRATION COULD NOT BE DIAGNOSED. *JB

Owner-reported narrative. 12,000 miles reported. Look up ODI 10178955 at NHTSA ↗

Owner report 10183356 · 2007-02-23 (February 23, 2007)

TL* THE CONTACT OWNS A 2007 GRAND MARQUIS. WHILE DRIVING 25 MPH THE POWER ADJUSTABLE FOOT PEDAL FAILED AND ALMOST CAUSED A COLLISION. AFTER APPLYING THE BRAKE PEDAL THE ACCELERATOR PEDAL ADJUSTED ITSELF WITHOUT WARNING TO THE SAME LEVEL WHICH CAUSED THE DRIVER TO ENGAGE THE ACCELERATOR PEDAL. THE FORD DEALER MISUNDERSTOOD WHAT THE FAILURE WAS, THEREFORE, DIAGNOSING THE VEHICLE TO BE OPERATING NORMALLY. A DIAGNOSIS WAS PERFORMED BY A SEC OND MECHANIC, AND WHILE DRIVING HE WAS ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 180, AN…

Owner-reported narrative. 180 miles reported. Look up ODI 10183356 at NHTSA ↗

Owner report 10189247 · 2007-04-30 (April 30, 2007)

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE BRAKE PEDAL WAS DEPRESSED THE ACCELERATOR PEDAL ALSO DEPRESSED. THIS FAILURE CAUSED THE VEHICLE TO BOTH BRAKE AND ACCELERATE SIMULTANEOUSLY. THE CONTACT STATED THAT THE PEDALS WERE TOO CLOSE TOGETHER. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE DUE TO LACK OF COMPLAINTS. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE CURRENT AND FAILURE MILEAGES WERE 800. *AK

Owner-reported narrative. 800 miles reported. Look up ODI 10189247 at NHTSA ↗

Owner report 10192848 · 2007-06-10 (June 10, 2007)

2007 MERCURY GRAND MARQUIS AND 2007 FORD CROWN VICTORIA OWNER MANUALS INCORRECTLY STATE THAT THE 8TH CHARACTER OF THE VIN # MUST BE A "2" FOR THE CAR TO HAVE A FLEX FUEL ENGINE CAPABLE OF USING E-85. THIS IS INCORRECT. THE 8TH CHARACTER MUST BE A "V" FOR THE CAR TO HAVE THE FLEX FUEL ENGINE. THIS WILL BE VERY MISLEADING FOR CONSUMERS. THE COVER ON THE FUEL TANK LID SAYS ETHANOL OR UNLEADED GASOLINE ONLY. MOST CONSUMERS WILL NOT KNOW THIS MEANS THEY CAN USE E-85 AS E-85 IS NOT MENTIONED ON THE GAS CAP OR COVER.

Owner-reported narrative. 1 miles reported. Look up ODI 10192848 at NHTSA ↗

Owner report 10194076 · 2007-06-24 (June 24, 2007)

BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER AT SAME HEIGHT. ON SEVERAL OCCASIONS, WHEN ATTEMPTING TO BRAKE I FOUND MYSELF ACCELERATING SINCE THE BRAKE AND ACCELERATOR WERE BOTH DEPRESSED PEDALS WERE NOT ADJUSTABLE.*AK

Owner-reported narrative. 100 miles reported. Look up ODI 10194076 at NHTSA ↗

Owner report 10202323 · 2007-09-09 (September 9, 2007)

ACCELERATOR PEDAL IS EASILY DEPRESSED WHEN BRAKING WITH RIGHT FOOT. *JB

Owner-reported narrative. 570 miles reported. Look up ODI 10202323 at NHTSA ↗

Owner report 10207220 · 2007-10-25 (October 25, 2007)

2007 MERCURY GRAND MARQUIS ACCELERATOR PROBLEMS. CONSUMER STATES THAT THE THROTTLE IS UP TO HIGH AND HE DOESN'T EVEN HAVE TO PUSH THE ACCELERATOR DOWN, IT AUTOMATICALLY MOVES WHEN IT IS PUT INTO GEAR. *KB THE CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THERE WAS NO NOTICEABLE DECELERATION. THE DEALER INFORMED THE CONSUMER THE THROTTLE CONTROL SENSOR WAS SET AT THE FACTORY AND WAS NOT ADJUSTABLE AT THE DEALER LEVEL. *JB

Owner-reported narrative. Look up ODI 10207220 at NHTSA ↗

Owner report 10210690 · 2007-12-03 (December 3, 2007)

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 68 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. SHE LATER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE PURCHASE DATE AND FUEL TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

Owner-reported narrative. 6,000 miles reported. Look up ODI 10210690 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

06V440000 · Visibility:Windshield

Reported: 2006-11-15 (November 15, 2006)

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.

Consequence: IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR. ALSO, LOSS OF WINDSHIELD RETENTION MAY REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WINDSHIELD FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 22, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
13V385000 · Steering

Reported: 2013-08-29 (August 29, 2013)

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

NHTSA campaign record ↗
14V704000 · Steering:Rack And Pinion:Pinion Shaft

Reported: 2014-11-05 (November 5, 2014)

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

96 unique complaints in this selection. Analysis snapshot: 2026-10-01.

80.2%Usable mileage77 / 96 records
100.0%Valid incident date96 / 96 records
100.0%Valid filing date96 / 96 records
100.0%Ordered incident and filing dates96 / 96 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199719981999200020012002200320042005200620072008200920102011
Exterior Lighting
00.0%

No examples available for this selection.

96.3%
ODI 10394258 · 136,000 mi

MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SA…

Look up ODI 10394258 at NHTSA ↗

127.3%
ODI 10319833 · 188,000 mi

PROBLEM: INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING AT NIGHT WITH 1999 (1998 YEAR OF MANUFACTURE) MERCURY GRAND MARQUIS. LIGHTS GO OFF FOR AS LONG AS 2-3 SECONDS AND COME BACK ON AGAIN FOR A SECOND OR TWO, THEN GO OFF AGAIN, THEN BACK ON AGAIN, ETC--AND ONLY OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN FOR 20-30 MINUTES. THIS HAPPENED ONCE BEFORE, ABOUT TWO YEARS AGO, WITH THIS VERY SAME VEHICLE AND I SOLVED THE PROBLEM BY REPLACING THE HEADLIGHT SWITCH ON THE DASH. APPARENTLY THERE IS NO HEADLIGHT-RELATED RECALL* FOR THIS PARTICULAR MER…

Look up ODI 10319833 at NHTSA ↗

148.6%
ODI 10252160 · 75,500 mi

DRIVING AT NIGHT WITH HIGH BEAMS ON. AFTER AN EXTENDED TIME ,AT LEAST AN HOUR, HEADLIGHTS WENT OFF. SWITCHED TO LO BEAMS AND THEY CAME ON, SWITCHED BACK TO HIGH BEAMS AND THEY WENT OFF AGAIN. I HAVE A 1994 GRAND MARQUIS AND IT DOES THE EXACT SAME THING. REPLACED THE HEADLIGHT BREAKER AND STILL HAVE THE PROBLEM. *TR

Look up ODI 10252160 at NHTSA ↗

85.1%
ODI 10325324 · 72,440 mi

WHILE DRIVING AT NIGHT, MY LIGHTS TURNED OFF BY THEMSELVES ON A DARK RURAL ROAD. IF I HADN'T JAMMED ON THE BRAKES, I WOULD HAVE EATEN THE RAILING OR WORSE. TURNS OUT THE (LCM) LIGHTING CONTROL MODULE, IS DEFECTIVE. WHEN I LOOKED IT UP ONLINE, IT SEEMS THAT MANY CARS ARE HAVING THIS ISSUE, EVEN MY LOCAL POLICE DEPARTMENT. THIS IS A BIG SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER WANTED TO CHARGE $578 PLUS 2 HOURS LABOR FOR A PART THAT GOES UNDER THE DASH. *TR

Look up ODI 10325324 at NHTSA ↗

33.8%
ODI 10759856 · 118,575 mi

AFTER DRIVING TO MALL MY DAUGHTER REALIZED THAT MY HEAD LIGHTS WERE NOT ON. CHECKED ALL FUSE (UNDER DASH AND UNDER HOOD). NONE WERE BLOWN. REALIZED THAT HAD NO DOME LIGHT BUT DID HAVE MAP/READING LIGHTS. NO TAIL LIGHTS OR BRAKE LIGHTS EXCEPT THIRD BRAKE LIGHTS. HAD BRIGHTS IF I HELD HIGH BEAM LEVER. HAD CAR TOWED TO SHOP. WAS TOLD THAT IT WAS THE LIGHT CONTROL MODULE (LCM). WAS TOLD THAT FORD HAD AND EXTENDED WARRANTY ON THIS PART. TOOK IT TO FORD DEALER. THEY SAID THAT IT WAS ONLY FOR THE 2003-2005 MODELS AND THAT MY CAR WAS NOT COVERED. I…

Look up ODI 10759856 at NHTSA ↗

18851.9%
ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

18553.2%
ODI 10257077 · 94,000 mi

WE HAVE 9 MERCURY GRAND MARQUIS IN OUR FLEET. WE ARE A 24 HOUR TRANSPORTATION SERVICE AND OUR CARS ARE OUT A NIGHT. THE LIGHTS JUST TURN OFF WITHOUT WARNING AND OUR DRIVERS NOW HAVE TO DRIVE IN THE DARK UNTIL THE LIGHTS COME BACK ON AFTER SHUTTING THE CAR DOWN. OR, THEY MAY NOT COME BACK ON AND HAVE TO HAVE THE CAR TOWED IN. WE HAVE PURCHASED THIS COMPANY IN MAY 2008 AND PURCHASED ALL NINE CARS AT THE SAME TIME. WE HAVE REPLACED FOUR OF THE NINE SO FAR AT THE COST OF $591. EACH, OUR COST ACCORDING TO WHITEYS' AUTOMALL MANSFIELD OHIO. IF …

Look up ODI 10257077 at NHTSA ↗

26153.5%
ODI 10252071 · 117,000 mi

TL*THE CONTACT'S COMPANY OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS DIM AND DO NOT ILLUMINATE AGAIN. A MECHANIC PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THE HEADLIGHT SWITCH WAS FAULTY. THE SWITCH HAS BEEN REPLACED NUMEROUS TIMES. THERE IS A DEFECT INVESTIGATION (NUMBER PE08066) FOR THE FAULTY HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 117,000.

Look up ODI 10252071 at NHTSA ↗

53.5%
ODI 10504842 · 160,000 mi

EXTERIOR LIGHT ON DRIVER'S SIDE STOPPED WORKING. I NOTICED WHEN I PULLED INTO MY GARAGE THAT THE LIGHT WAS NOT WORKING. THE ONLY WAY I COULD CONTINUE TO DRIVE THE CAR IS WHEN I USED THE HIGH BEAMS. NOW, AS OF LAST NIGHT (MARCH 27, 2013), THE DRIVER'S SIDE HIGH BEAM IS NOT WORKING AT ALL. I HAVE TAKEN THE CAR TO THE REPAIR SHOP AND TOLD THE LIGHTING MODULE NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $700 TO FIX. I NEED THE LIGHTS TO WORK, SO I AM HAVING IT REPAIRED. *TR

Look up ODI 10504842 at NHTSA ↗

33.1%
ODI 10545459 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY DURING THE NIGHT AND ON DURING THE DAY. THE CONTACT ALSO MENTIONED THAT WHEN THE HIGH BEAMS WERE TURNED ON, ALL OF THE LIGHTS WOULD TURN OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 52,000. ...UPDATED 11-18-13 *BF

Look up ODI 10545459 at NHTSA ↗

56.3%
ODI 10836211

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHT ELECTRONIC MODULE RECALL REPAIRS. *SMD THE CONSUMER STATED THE MODULE WAS REPLACED ON NOVEMBER 13, 2014 PRIOR TO RECEIVING NOTIFICATION. THE CONSUMER CALLED FORD TO REQUEST REIMBURSEMENT. HOWEVER, SHE WAS INFORMED THE TIME FRAME FOR REIMBURSEMENT HAD EXPIRED. *JB

Look up ODI 10836211 at NHTSA ↗

13.8%
ODI 10379674 · 17,445 mi

THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR

Look up ODI 10379674 at NHTSA ↗

28.3%
ODI 10496292 · 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIVE BY WIRE" OR, NO CABLE IS ATTACHED TO THE THROTTLE BODY FROM THE ACCELERATOR. THE DEALER REPAIRED THE FRONT END OF THE VEHICLE AND EXTENSIVELY EXAMINED THE THROTTLE SYSTEM. NO APPARENT CAUSE WAS DETERMINED AND THEY TOLD US IT MAY NEVER HAPPEN …

Look up ODI 10496292 at NHTSA ↗

00.0%

No examples available for this selection.

Vehicle Speed Control
196.0%
ODI 10171188

1997 GRAND MARQUIS CRUISE CONTROL STOP WORKING. THE BRAKE LIGHT ILLUMINATED FOLLOWED BY THE BRAKE FLUID LEAKING OUT. *TS *JB

Look up ODI 10171188 at NHTSA ↗

85.6%
ODI 10046563

LTR FM LOUIS HETTINGER(KY) OWNER OF A 1998 MERCURY GRAND MARQUIS 4-DOOR VEHICLE QUESTION IF VEHICLE SHOULD BE RECALLED BECAUSE OF FAST IDLE. *MR THE IAC VALVE WAS REPLACED ON THE VEHICLE BUT DID NOT HELP THE PROBLEM. THE SERVICE DEALER STATED THAT THERE WAS NOTHING ELSE THEY COULD DO TO RESOLVE THE ISSUE. THERE WERE OTHER CONSUMERS WHO EXPERIENCED THE SAME PROBLEM. (THERE WAS A FAST IDLE UPON START UP AND THE VEHICLE WOULD SLOW DOWN AT SHORT NOTICE. WHEN THE PROBLEM OCCURRED, THERE WAS NO WAY TO CONTROL THE VEHICLE) *SCC *JB

Look up ODI 10046563 at NHTSA ↗

84.9%
ODI 10226902 · 135,000 mi

TL*THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL LIGHT FLASHED AND THE VEHICLE LOST ACCELERATION. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE SPEED WOULD NOT INCREASE. THE DEALER CHARGED $100 FOR A DIAGNOSIS, BUT COULD NOT DUPLICATE THE FAILURE. THE CONTACT IS AFRAID THAT A CRASH COULD OCCUR. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY FELT THAT THE COMPLAINT WAS UNIMPORTANT. THE FAILURE MILEAGE WAS 135,000.

Look up ODI 10226902 at NHTSA ↗

106.2%
ODI 10109241 · 30,000 mi

WHILE DRIVING 70 MPH VEHICLE STALLED. CRUISE CONTROL WAS ENGAGED. AFTER WAITING FOR A LITTLE WHILE THE VEHICLE WAS RESTARTED. VEHICLE CONTINUED TO RUN FOR A WHILE BEFORE IT STALLED AGAIN. VEHICLE WAS TOWED TO A REPAIR SHOP, AND NOTHING COULD BE FOUND.*AK

Look up ODI 10109241 at NHTSA ↗

2314.6%
ODI 10002107 · 46,000 mi

CONSUMER STATED THE VEHICLE EXPERIENCED SUDDEN ACCELERATION ON NUMEROUS OCCASIONS. THE ACCELERATION STOPPED BY ITSELF ON ATTEMPTS TO STOP THE ACCELERATION. WHEN ON CRUISE GOING UP A HILL, THE VEHICLE WOULD ACCELERATE RAPIDLY WHEN HOLDING THE ACCELERATOR UP.*SCC *JB

Look up ODI 10002107 at NHTSA ↗

1620.5%
ODI 10008037 · 1,470 mi

SUDDEN ACCELERATION OF VEHICLE

Look up ODI 10008037 at NHTSA ↗

185.0%
ODI 10030987

AFTER STARTING AND SHIFTING INTO DRIVE THE ENGINE RACED AND THERE WAS UNEXPECTED ACCELERATION AND THE CAR WOULD NOT STOP EVEN WHILE APPLYING BRAKE. TURNED VEHICLE OFF AFTER CRASH AND THE ENGINE CONTINUED TO SOUND LIKE IT WAS RUNNING. *PH

Look up ODI 10030987 at NHTSA ↗

174.9%
ODI 10064646

CONSUMER STATED THAT WHILE DRIVING CAME TO A RED LIGHT AND VEHICLE TOOK OFF. THE MORE HE APPLIED THE BRAKES THE FASTER VEHICLE WENT. HE AND HIS WIFE NARROWLY ESCAPED A COLLISION. CONSUMER TOOK FEET OFF THE BRAKES, AND PLACED THE VEHICLE IN NEUTRAL, WHICH CAUSED IT TO SLOW DOWN. THEN, HE COASTED TO THE SIDE OF THE ROAD. CONSUMER CALLED THE DEALER, WHO TOLD HIM TO CALL A TOW TRUCK. CONSUMER HAD VEHICLE TOWED TO THE DEALER. AFTER INSPECTING THE VEHICLE DEALER TOLD CONSUMER THAT THEY NEVER HEARD OF THIS PROBLEM WITH THIS TYPE OF …

Look up ODI 10064646 at NHTSA ↗

347.0%
ODI 10126659

DT: CONSUMER STATES THAT HE RENTED A 2005 MERCURY GRAND MARQUIS WHICH HE BACKED INTO THE DRIVEWAY,AND PUT THE VEHICLE INTO DRIVE FROM REVERSE THE VEHICLE ACCELERATED ACROSS STREET, THROUGH A NEIGHBOR'S LAWN AND THROUGH A HEDGE INTO A NEIGHBOR'S CAR. THERE WAS A POLICE REPORT FILED. THE INVESTIGATING OFFICERS THOUGHT IT WAS A MECHANICAL MALFUNCTION. CONSUMER WAS NOT CITED FOR THIS INCIDENT. HERTZ RENTAL HAD VEHICLE TOWED TO THE SERVICE CENTER.*AK

Look up ODI 10126659 at NHTSA ↗

3625.2%
ODI 10156709 · 440 mi

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT LOW SPEEDS THE BRAKES FAILED, CAUSING THE VEHICLE TO ACCELERATE. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 05/30/06. *AK

Look up ODI 10156709 at NHTSA ↗

99.4%
ODI 10320912

LTR FWD EMAIL FM (NY) REPORTING INCIDENT OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2007 MERCURY GRAND MARQUIS, REPLY TO MASSAPEQUA PARK DISTRICT OFC. *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, THE VEHICLE SUDDENLY ACCELERATED AND HE COULD NOT STOP IT, UNTIL HE TURNED OFF THE ENGINE AND COASTED QUITE A DISTANCE. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP AND THE DEALER CLAIMED THERE WAS CARBON BUILDUP IN THE AIR FILTER WHICH CAUSED THE SUDDEN ACCELERATION. THE CONSUMER STATED HE EXPERIENCED THE SAME PROBLEM AGAIN. THE CONSUM…

Look up ODI 10320912 at NHTSA ↗

1316.5%
ODI 10204160 · 4 mi

WHEN STEPPING ON BRAKE, MOTOR RACED UP TO 5000 RPM. ( LIKE CRUISE CONTROL WAS ENGAGING. HAD TO GO TO NEUTRAL PUMP THE ACCELERATOR TO BRING RPM DOWN. IN A PARKING LOT WITH BOTH FEET ON THE BRAKE IT PUSHED ME 5 FEET BEFORE I COULD GET IT UNDER CONTROL. *JB

Look up ODI 10204160 at NHTSA ↗

415.4%
ODI 10290778 · 10,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE APPLIED PRESSURE TO THE BRAKE PEDAL WHEN ATTEMPTING TO PARK THE VEHICLE, BUT IT LURCHED FORWARD. THE VEHICLE CRASHED THROUGH THE GARAGE WALLS INTO THE ADJACENT ROOM. THERE WAS NO PERSONAL INJURY. THERE WERE DAMAGES TO THE WALLS AND FURNITURE WHICH OCCUPIED THE ADJACENT ROOM. THE FRONT END OF THE VEHICLE SUSTAINED MODERATE DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE TECHNICIAN WAS UNABLE TO DETERMIN…

Look up ODI 10290778 at NHTSA ↗

312.5%
ODI 10367280 · 21,680 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 20 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED IT BEGAN TO SHAKE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 21,680.

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00.0%

No examples available for this selection.

Electrical System
61.9%
ODI 10138818

VEHICLE WAS SERVICED FOR RECALL PARTS CONSUMER WAS TOLD THAT THE MASTER CYLINDER NEED TO BE REPLACED BECAUSE IT WAS LEAKING. IT TOOK THE SERVICE MANAGER DAYS BEFORE HE SERVICED VEHICLE AND NEVER RETURNED THE CONSUMER PHONE CALLS. *TS THE CONSUMER RECEIVED A CUSTOMER SATISFACTION PROGRAM IN THE MAIL REGARDING THE ELECTRONIC TRACTION CONTROL. THE CONSUMER WAS TOLD THE PARTS WERE NOT AVAILABLE AND WAS THEN TOLD THE MASTER CYLINDER WAS LEAKING. THE CONSUMER STATED THE DEALER NEVER MENTIONED IF THE ELECTRONIC TRACTION CONTROL WAS REPLACED. THE …

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42.8%
ODI 10275820 · 95,500 mi

I HAVE HAD ALL OF MY ELECTRICAL COMPONENTS FIXED, THE ALTERNATOR,THE REGULATOR,ALL THE PIG-TAILS,AND A NEW BATTERY. I AM STILL HAVING A PROBLEM WITH THE BATTERY LIGHT COMING ON. I HAVE PAID OUT ALOT OF MONEY TO FIX THE PROBLEM. I AM A TOW TRUCK DRIVER AND I TOW ALOT OF VEHICLES OF THIS MAKE AND MODEL FOR THE SAME REASON. *TR

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63.7%
ODI 10319833 · 188,000 mi

PROBLEM: INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING AT NIGHT WITH 1999 (1998 YEAR OF MANUFACTURE) MERCURY GRAND MARQUIS. LIGHTS GO OFF FOR AS LONG AS 2-3 SECONDS AND COME BACK ON AGAIN FOR A SECOND OR TWO, THEN GO OFF AGAIN, THEN BACK ON AGAIN, ETC--AND ONLY OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN FOR 20-30 MINUTES. THIS HAPPENED ONCE BEFORE, ABOUT TWO YEARS AGO, WITH THIS VERY SAME VEHICLE AND I SOLVED THE PROBLEM BY REPLACING THE HEADLIGHT SWITCH ON THE DASH. APPARENTLY THERE IS NO HEADLIGHT-RELATED RECALL* FOR THIS PARTICULAR MER…

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106.2%
ODI 10026483 · 15,311 mi

AN ELECTRICAL SYSTEM MALFUNCTIONED CAUSED THE HEADLIGHTS FLICKER WHILE DRIVING. THE AIR CONDITIONER MALFUNCTIONED. THE VEHICLE EXPERIENCED NOISE IN THE GEAR BOX. THE TECHNICIAN PACKED GREASE ON THE RIMS AND UNDER THE WHEEL COVERS. THE BATTERY FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. *AK *CB *NLM

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85.1%
ODI 10023437

TURNING SIGNAL STARTED TO FLASHING REALLY FAST, TOOK VEHICLE TO DEALER AND REPAIRED UNDER WARRANTY. NOW OUT OF WARRANTY AND HAPPENING INTERMITTENTLY AGAIN. *NLM

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810.3%
ODI 10020198 · 4,093 mi

WHEN THE CONSUMER APPLIED THE BRAKE HIS FOOT ALSO HIT THE ACCELERATOR PEDAL WHICH CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE TURN SIGNAL WERE INOPERATIVE AND THE IGNITION KEY WAS HARD TO TURN AT TIMES. *JB *CB *NLM

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4612.7%
ODI 10040021

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

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3810.9%
ODI 10263234 · 79,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE LIGHTING CONTROL MODULE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE HORN BEGAN TO SOUND, SO HE DISCONNECTED THE BATTERY. THE FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE LIGHTING CONTROL MODULE BOX WAS REPAIRED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE FAILURE. …

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7014.3%
ODI 10125949 · 1,000 mi

2005 MERCURY GRAND MARQUIS THE HORN DOES NOT WORK I TOOK IT TO ROLLING HILLS FORD IN CLERMONT FLORIA AND IT STILL DOES NOT WORK

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74.9%
ODI 10428929 · 71,000 mi

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE CIGARETTE LIGHTER FUSE WOULD BLOW WHEN USED, WHICH THE CONTACT WAS CONCERNED COULD CAUSE A FIRE. THE DEALER DIAGNOSED THAT THERE WAS A WIRING FAILURE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000. UPDATED 11/10/11 *BF THE CONSUMER STATED THE AIR BAG …

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00.0%

No examples available for this selection.

810.1%
ODI 10247069 · 6,992 mi

2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB

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415.4%
ODI 10379674 · 17,445 mi

THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR

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312.5%
ODI 10532332 · 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR CONDITIONER AND TRUNK LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 09/05/13*LJ

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333.3%
ODI 10862281 · 97,500 mi

I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLING OVER TURNED THE CAR OFF GOT OUT AND PULLED MY FIRE EXTINGUISHER OUT TRUNK WENT TO THE BACK PASSENGER SIDE DOOR IN ORDER TO PUT THE FLAMES OUT IN THE FRONT PASSENGER SIDE DOOR. TRULY UPSET AND SCARED ME. CAN'T UNDERSTAND WHY IT HAPPENED. I DID TA…

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Steering
92.8%
ODI 10870613

I HAVE TO PUT IT ON NEUTRAL MOST OF THE TIME WITH EMG BRAKE ON. BECAUSE THE GEARSHIFT IS HARD TO PUT IN PARK. MY CAR ONLY HAS 92,000 MILES.

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42.8%
ODI 10205557 · 105,000 mi

DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED. REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00 *JB

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53.0%
ODI 10786786 · 140,000 mi

WHILE DRIVING ON THE EXPRESSWAY, THE VEHICLE SUDDENLY CHANGED LANES AND THE STEERING BECAME ERRATIC. UPON EXAMINATION, THE IDLER ARM HAD SEPARATED FROM THE STEERING LINK ARM. THERE WAS NO WARNING AND THE VEHICLE HAD RECENTLY PASSED A SAFETY INSPECTION.

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95.6%
ODI 10018049 · 21,010 mi

WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN. IT WAS LATER DETERMINED THE STEERING BELT CAME OFF THE VEHICLE. *NLM PH *JB

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74.5%
ODI 10743269 · 72,000 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL INTERMITTENTLY SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) RELATED TO THE 2005-2011 MODEL YEAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/25/15*LJ THE CONSUMER FIXED THE VEHICLE A…

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911.5%
ODI 10055734 · 8,000 mi

THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END. WHILE DRIVING AT 15 MPH IN THE RAIN, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER. THIS RESULTED IN INJURIES TO THE CONSUMERS ARM. THIS FAILURE WAS DUE TO THE TENSIONER PULLEY FALLING OFF. THE PARTS WERE REPLACED. THE DRIVER SIDE SEAT BELT PLATE FAILED TO LOCK IN THE BUCKLE. THE DEALERSHIP REPLACED T…

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277.5%
ODI 10357745 · 54,000 mi

WHILE MAKING A TURN AT AN INTERSECTION IN MY 2003 MERCURY GRAND MARQUIS I FELT A POP IN MY STEERING WHEEL ,WHICH TOTALLY LEFT THE STEERING WHEEL SPINNING FREELY IN MY HANDS. WHATEVER BROKE WAS BETWEEN THE STEERING WHEEL AND THE FIREWALL,BECAUSE NOTHING MOVES UNDER THE HOOD. I WAS TRAVELING ABOUT 15 TO 20 MPH SO I WAS ABLE TO STOP BEFORE HITTING A DITCH. *TR

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6217.8%
ODI 10262458 · 19,970 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN BACKING UP AT 10 MPH, THE CONTACT NOTICED THAT THE STEERING WAS VERY STIFF AND DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS DESTINATION, BUT THE FAILURE CONTINUED. WHEN HE REACHED HIS DESTINATION, THE CONTACT NOTICED THAT THE POWER STEERING FLUID WAS LOW. HE REFILLED THE POWER STEERING FLUID AND THE FAILURE IMPROVED. ONE MONTH LATER, THE CONTACT NOTICED THAT THE STEERING BECAME STIFF AND DIFFICULT TO MANEUVER AGAIN. HE CALLED THE MANUFACTURER AND WAS INFORME…

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204.1%
ODI 10154932 · 5,250 mi

THE STEERING BOLTS CAME OUT OF MY STEERING WHEEL WHILE DRIVING MY 2005 GRAND MARQUIS. NOTHING LED UP TO THIS SITUATION - THERE WAS NO WARNING. HAD I NOT BEEN GOING ON A 25 MPH 2 LANE ROAD THIS COULD HAVE BEEN CATASTROPHIC. INSTEAD, I ENDED UP HALF WAY IN A DITCH BLOCKING THE RIGHT HAND LANE OF TRAFFIC. I WAS TOLD FROM MY DEALERSHIP, KINGSLAND FORD MERCURY LOCATED ON HIGHWAY 40, PER THE SERVICE MANAGER MONTY THAT THIS WAS A RESULT OF THE MANUFACTURER AND MY CAR CAME OFF THE LINE THAT WAY. I HAVE CONTACTED CUSTOMER SERVICE AND OF COURSE THE DEALE…

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139.1%
ODI 10548871

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 3V385000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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88.3%
ODI 10552275

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER AND THE MANUFACTURER HAD BOTH ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS ON BACK ORDER UNTIL JANUARY 2014. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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2126.6%
ODI 10478155 · 79,000 mi

THE LOWER RETAINER SLIPPED OUT (RETAINER TABS ARE CRACKED)OF THE COLUMN DISCONNECTING THE STEERING WHEEL FROM THE LOWER STEERING SHAFT. OBVIOUSLY COULD NOT CONTROL DIRECTION OF AUTOMOBILE - WAS ABLE TO STOP WITHOUT AN EVENT. THE NEW ASSEMBLY 'FORD PART NUMBER 7W1Z-3C529-A' LOOKS TO BE MADE AS THE ONE CURRENTLY IN MY AUTOMOBILE. THIS WILL ALLOW THE SAME SCENARIO TO HAPPEN AGAIN! I MIGHT NOT BE SO LUCKY THE NEXT TIME! I HOPE THE REPLACEMENT ASSEMBLY ?FORD PART NUMBER 7W1Z-3C529-B? CORRECTS THIS PROBLEM FOR OUR LAW ENFORCEMENT SAFETY. PLEASE CORRE…

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519.2%
ODI 10555948

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL DUE TO THE REQUIRED PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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520.8%
ODI 10578813 · 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARQUIS. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL CAMPAIGN NUMBER:13V385000. THE CONTACT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

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222.2%
ODI 10553195 · 30,000 mi

TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 30,000. UPDATED 12/30/13*CN

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

31.9%
ODI 10384186 · 200,000 mi

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE SITTING IN AN INTERSECTION WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND LIGHTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS THEN DEPLOYED ABNORMALLY, SEVERAL MOMENTS AFTER THE CRASH OCCURRED. THE CONTACT WAS INJURED BY THE AIR BAG AND SUSTAINED LACERATIONS TO HIS LEFT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED WITHOUT A FORCEFUL IMPACT. THE VEHICLE WAS REPAIRE…

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85.1%
ODI 10019873

THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB

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22.6%
ODI 10436844 · 130,000 mi

TL* THE CONTACT OWNED A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED HE WAS INVOLVED A ROLLOVER CRASH AND THE DRIVERS AIR BAG DID NOT DEPLOY. THE ROLLOVER WAS CAUSED BY THE VEHICLE BEING DRIVEN OFF OF THE ROADWAY. THE CONTACT DID NOT KNOW THE SPEED THAT THE VEHICLE WAS TRAVELING AT. THE VEHICLE WAS DETERMINED TO BE DESTROYED. THE POLICE AND FIRE DEPARTMENT APPEARED ON THE SCENE AND CUT THE CONTACT OUT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE WHY THE DRIVERS AIR BAG DID NOT DEPLOY EVEN THOUGH THE PASSENGER AIR BAG DEPLOYED. T…

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82.2%
ODI 10037851 · 8,115 mi

WHEN DRIVING 60 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY, CAUSING A DISTRACTION TO THE DRIVER. THE DEALER HAD BEEN NOTIFIED. *AK *SCC *JB

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51.4%
ODI 10365131 · 85,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELL ASLEEP. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED TWO BLACK EYES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNSURE IF THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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6312.9%
ODI 10227779 · 30,200 mi

CAR WAS SLOWING FOR RED LIGHT, STEPPED ON BRAKE, ENGINE OVERSPED, VEHICLE WAS UNCONTROLLABLE, COLLIDED WITH PICK UP TRUCK AHEAD, PICK UP WAS PUSHED INTO A COMPACT CAR AHEAD. AIR BAGS DID NOT DEPLOY. CLOUDS OF SMOKE BEHIND MY CAR AND TIRE MARKS ON ROADWAY CONFIRMED BRAKE PEDAL, NOT ACCELERATOR, WAS DEPRESSED. CAR EXPERIENCED A SLIGHT OVERSPEED ON A PREVIOUS OCCASION. *TR

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3725.9%
ODI 10245663 · 24,000 mi

TL*THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH. THE VEHICLE WAS COMPLETELY DESTROYED. NONE OF THE AIR BAGS DEPLOYED AND SHE SUSTAINED MODERATE INJURIES. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILURE. AS OF OCTOBER 16, 2008, THE MANUFACTURER AND DEALER HAVE NOT DIAGNOSED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.

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55.2%
ODI 10535343 · 88,718 mi

THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

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22.5%
ODI 11114762 · 230,000 mi

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT…

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13.8%
ODI 10317810 · 10,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE STATED THAT HE HIT A DEER IN DECEMBER OF 2009 AND THE AIR BAGS DID NOT DEPLOY. HE DROVE THE VEHICLE TO THE DEALER AND THE DEALER SAID THEY WOULD ORDER A NEW AIR BAG FOR HIM. THE DEALER STATED THAT THE PART IS ON BACK ORDER. THE CONTACT STATED IT HAD BEEN 5 MONTHS SINCE THE DEALER ORDERED THE PART. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 15,000.

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28.3%
ODI 10676464 · 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR FIXED OBJECT). ACCIDENT SHEARED THE DRIVER'S WHEEL AND BRAKE ASSEMBLY OFF COMPLETELY. COMPLETELY SPLITTING THE ALUMINUM WHEEL IN HALF. FRAME WAS ALSO BENT UNDER THE WHEEL-WELL HOUSING TOWARDS THE FIREWALL. I AM INQUIRING AS TO WHETHER THERE AR…

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111.1%
ODI 11024863 · 70,000 mi

THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFETY ISSUE AND APPEARS FROM THE MANY COMPLAINTS YOU'VE RECEIVED TO BE A COMMON PROBLEM WITH 2005 GRAND MARQUIS'S, I URGE DOT TO ISSUE A RECALL TO REQUIRE THE MANUFACTURER TO PAY FOR THE NECESSARY REPAIRS.

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Exterior Lighting:Headlights
72.2%
ODI 10062394 · 110,000 mi

THE ISSUE IS A DRAMATIC DECREASE IN HEADLIGHT CANDLEPOWER ON THE MERCURY GRAND MARQUIS AS THE VEHICLE AGES THAT CAN ONLY BE REPAIRED BY REPLACING INTEGRAL COMPONENTS OF THE VEHICLES BODY FOR $500 OR MORE IN COST. THIS IS NOT DUE TO AGING BULBS BUT DUE TO A DESIGN FLAW IN THE VEHICLE'S HEADLIGHT COVERS. THE PLASTIC HEADLIGHT COVER CLOUDS WITH AGE AND CANNOT BE REPLACED WITHOUT REPLACING LARGE BODY COMPONENTS OF THE VEHICLE. THIS ISSUE WILL LEAD TO TRAFFIC ACCIDENTS WITH THE MOST LIKELY TYPE BEING WITH PEDESTRIANS. THE REASON I HIGHLIGHT PE…

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64.2%
ODI 543488

THE HIGH BEAM INDICATOR LIGHT IS THE SAME COLOR AS THE REST OF THE LIGHT THUS MAKING IT HARD NOTICE WHEN HIGH BEAM ARE ON.

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74.3%
ODI 10128506 · 72,000 mi

DT: THE HEADLIGHT COVERS HAVE LOST THEIR PROTECTIVE COATING WHICH RESTRICTS OVER HALF OF THE LIGHT VISIBILITY DRIVING IN DARK CONDITIONS OR AT NIGHT. TOOK TO A DEALER AND SERVICE MANAGER SAID THIS WAS AN ISSUE WITH THESE VEHICLES FOR ABOUT 3 YEARS BEFORE THE TYPE OF PLASTIC WAS CHANGED ON THEM. CONSUMER HAS NOT HAD THIS REPLACED. *NM

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63.7%
ODI 10026501 · 15,311 mi

CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW. DEALER HAS BEEN CONTACTED.*AK *CB

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10.6%
ODI 10330093 · 41,712 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT WHICH MADE IT DIFFICULT TO SEE. THE LIGHTS WOULD ALSO REFLECT OFF OF THE PAVEMENT. WHEN APPROACHING ONCOMING TRAFFIC THE PASSING VEHICLES LIGHTS CAUSED A BLINDING EFFECT. THE DEALER STATED THAT WAS HOW THE VEHICLE WAS DESIGNED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 41,712 AND THE CURRENT MILEAGE WAS 49,505. UPDATED 07/26/10. *LJ UPDATED 08/03/10*JB

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11.3%
ODI 10703457 · 6,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Look up ODI 10703457 at NHTSA ↗

195.2%
ODI 10230417

ELECTRICAL ISSUE WITH HEADLIGHTS, INSTRUMENT LIGHTS, FLASHERS/ REPAIRED WITH GOODYEAR VENDOR/ RAN SEPARATE GROUND FOR HEADLIGHTS./HEADLIGHTS DON'T FUNCTION WITH WET WEATHER... *TR

Look up ODI 10230417 at NHTSA ↗

216.0%
ODI 10150231 · 210,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.

Look up ODI 10150231 at NHTSA ↗

398.0%
ODI 10220773 · 54,500 mi

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT HAS TO TAP THE LIGHT CONTROL MODULE TO ACTIVATE THE HEADLIGHTS. THE FAILURE MILEAGE WAS 54,500 AND CURRENT MILEAGE WAS 55,300.

Look up ODI 10220773 at NHTSA ↗

00.0%

No examples available for this selection.

22.1%
ODI 11202798 · 230,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000.

Look up ODI 11202798 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train:Automatic Transmission
72.2%
ODI 10009443

AUTOMATIC TRANSMISSION AND CATALYTIC CONVERTER FAILED. *AK *JB

Look up ODI 10009443 at NHTSA ↗

64.2%
ODI 10042082 · 49,000 mi

DEALER REPLACED AUTOMATIC TRANSMISSION AT 49000 MILES AT COST $1,800 TO THE CONSUMER. *AK

Look up ODI 10042082 at NHTSA ↗

42.4%
ODI 730749

WHILE THE CAR WAS IN PARK ON LEVEL GROUND,PARKING BRAKE NOT APPLIED, IT CAME OUT OF PARK,WENT INTO DRIVE & MOVED FOWARD. THIS HAPPENED ON TWO OCCASIONS, 6/6/99& 4/27/2000

Look up ODI 730749 at NHTSA ↗

31.9%
ODI 10017499

AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG. *JB PH

Look up ODI 10017499 at NHTSA ↗

63.8%
ODI 10066285 · 39,770 mi

TRANSMISSION FAILURE, CAUSING STALLING.*AK

Look up ODI 10066285 at NHTSA ↗

11.3%
ODI 763375

THE TRANSMISSION WAS REPLACED. THE VIRBRATION/SHUDDER CONTINUES. THE GOING INTO REVERSE PROBLEM APPEARS TO BE SOLVED.*AK

Look up ODI 763375 at NHTSA ↗

30.8%
ODI 10019974 · 2,000 mi

WHEN THE CONSUMER PUT THE GEAR INTO REVERSE ON AN INCLINE, THE VEHICLE CONTINUED TO MOVE FORWARD. *NLM PH *JB

Look up ODI 10019974 at NHTSA ↗

30.9%
ODI 10080564

THE TRANSMISSION KEEPS STALLING ON UPGRADES.. IT STALLS ON GRADES AFTER THE FIRST WEEK...THE TRANSMISSION WILL NOT HOLD UP UNDER PRESSURE....IT CONTINUES TO LOSE PRESSURE...POWER...IT MUST BE RECALLED.. THE FIRST ONE I HAD I THOUGHT SHOULD BE RECALLED BUT THE DEALERSHIP GAVE ME ANOTHER AFTER 8 MONTHS....IT IS DOING THE SAME THING PLEASE SOMEBODY HELP I WILL GO EVERYWHERE I KNOW AND MAKE THIS PUBLIC UNTIL THIS IS RESOLVED. *AK

Look up ODI 10080564 at NHTSA ↗

00.0%

No examples available for this selection.

21.4%
ODI 10187805 · 200 mi

TL* - THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN THE ENGINE WAS STARTED IT WOULD REV VERY HIGH. WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD ABRUPTLY GO INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS. THE FORD DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200 MILES, AND THE CURRENT MILEAGE WAS 11,000 MILES. *AK

Look up ODI 10187805 at NHTSA ↗

11.0%
ODI 10565133

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

Look up ODI 10565133 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
5517.4%
ODI 10009143 · 57,000 mi

THE PLASTIC INTAKE MANIFOLD CRACKED, WHICH CAUSED COOLANT TO LEAK ONTO THE ENGINE.*JB

Look up ODI 10009143 at NHTSA ↗

53.5%
ODI 10079925

PROBLEMS WITH INTAKE MANIFOLD BEING CRACKED. *MR THE CONSUMER FELT THAT THE SAME RECALLS FOR THE CROWN VICTORIA'S AND THUNDERBIRD'S SHOULD ALSO APPLY TO THE MERCURY GRAND MARQUIS BECAUSE THEY WERE MANUFACTURED BY THE SAME COMPANY. THE INTAKE MANIFOLD CRACKED AND WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT FOR REPAIR. *SC

Look up ODI 10079925 at NHTSA ↗

74.3%
ODI 10047304 · 40,000 mi

PROBLEM: THE CAR WAS DIAGNOSED WITH A LEAKING HEAD GASKET & DEFECTIVE MANIFOLD. COST TO REPAIR $2504.80 (I PAID IT) I BROUGHT THE CAR IN ON 11/17/03 AND GOT IT BACK 11/20/03. I WAS TOLD THE REPAIR WAS COMPLETE. AS I DROVE IT OFF THE LOT THE CAR SHIMMIED AND STALLED. THE CAR WAS BROUGHT RIGHT BACK AND THEY STILL ARE WORKING ON IT AS OF 11/21/03 9AM. HISTORY OF PROBLEM AT FORD: FORD HAS ISSUED THE FOLLOWING TECHNICAL SERVICE BULLETINS FOR THESE TWO PROBLEMS ( FROM WWW.ALLDATA.COM ) 03-6-2 MAR 03 ENGINE - OIL LEAK FROM R/H CYLINDER HEAD GA…

Look up ODI 10047304 at NHTSA ↗

31.9%
ODI 10115239 · 88,000 mi

THE INTAKE MANIFOLD DEVELOPED CRACKS. AS A RESULT, THE ENGINE COOLANT LEAKED ONTO THE COILS THAT CONNECT TO THE SPARK PLUGS, CAUSING THE VEHICLE TO SHAKE AND SKIP CYLINDERS. *AK

Look up ODI 10115239 at NHTSA ↗

10.6%
ODI 10112828

ENGINE HEAD GASKET LEAKS OIL/FLUID DOWN ONTO THE CATALYLIC CONVERTER, WHICH COULD LEAD TO A FIRE. THERE IS A TSB ON THIS PARTICULAR ISSUE. *AK

Look up ODI 10112828 at NHTSA ↗

11.3%
ODI 10946464

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE IN WHICH THERE WAS AN INTERNAL CRACK ON THE INTAKE MANIFOLD, WHICH CAUSED WATER INTRUSION THAT AFFECTED OTHER COMPONENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10946464 at NHTSA ↗

00.0%

No examples available for this selection.

41.1%
ODI 10102292 · 100,000 mi

CRACK INTAKE MANIFOLD BECAUSE IT'S PLASTIC. I HAD TO PAY FOR THE REPAIR AND I WAS NOT AT FAULT.*AK

Look up ODI 10102292 at NHTSA ↗

10.2%
ODI 11161193 · 115,000 mi

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE PLASTIC COVER OF THE INTAKE MANIFOLD FRACTURED AND LEAKED WATER ALL OVER THE YARD WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Look up ODI 11161193 at NHTSA ↗

10.7%
ODI 10209786

MY 2006 GRAND MARQUIS HAS A VERY ANNOYING ROARING NOISE WHEN THE TACHOMETER IS BETWEEN 1800 AND 2000 RPM. ALSO AT HIGHWAY SPEED BETWEEN 65MPH AND 70MPH WHICH IS ABOUT 1800 ON THE TACHOMETER. VERY IRRITATING. *TR

Look up ODI 10209786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Tires9,040–19,446 mi14,800 mi13
ODI 10232403 · 20,000 mi

ON MAY 28, 2007, THE PASSENGER SIDE REAR TIRE WENT FLAT ON MY 2007 MERCURY MARQUIS, THE TIRE REPAIR SHOP SAID THE VALVE STEM WAS BAD. ON JUNE 8, 2008 THE DRIVER SIDE REAR TIRE WENT FLAT AND IT WAS ALSO A BAD VALVE STEM. THE CAR WAS BOUGHT USED WITH APP. 16,000 MILES AND I AM SURE THE TIRES ARE THE ORIGINAL FROM THE FACTORY. AS A PRECAUTION I REPLACED THE TWO REMAINING VALVE STEMS. *TR

Look up ODI 10232403 at NHTSA ↗

ODI 10240701 · 9,040 mi

I HAVE A 2007 VEHICLE WHICH I PURCHASED NEW IN DECEMBER 2006. THE VEHICLE HAS BEEN DRIVEN JUST OVER 9,000 MILES AND, WITHOUT WARNING, A TIRE VALVE STEM FAILED AND THE TIRE LOST ALL AIR PRESSURE . MY MECHANIC REPLACED THE DEFECTIVE VALVE. THE DAY AFTER THE FAILURE, A FRIEND POINTED OUT A MAGAZINE ARTICLE REGARDING DEFECTIVE TIRE VALVE STEMS. *TR

Look up ODI 10240701 at NHTSA ↗

ODI 10242561 · 19,446 mi

1. DRIVING 53 MPH ON 3 LANE FREEWAY, CHANGED INTO RIGHT LANE WITH LIGHT TRAFFIC. 2. TIRE BLOW OUT - HEARD LOAD 'POP' FROM BEHIND ME, CHECKED MIRRORS FOR OBJECT IN LANE - COULD NOT IDENTIFY ISSUE. MOVED TO FAR LEFT LANE IN ANTICIPATION OF NEED FOR BREAK-DOWN LANE. TRAVELED APPROX 1/4 MILE, COULD FEEL RIGHT REAL RUB OF TIRE. PULLED OF ROAD. 3. CONTACTED AAA, VAN SENT, TIRE CHANGED TO DONUT. NO VISIBLE SHREDDING. AAA DRIVERS STATED IT APPEARED TO BE SIDE WALL FAILURE. WE REPLACED BOTH REAR TIRES AND ARE MAINTAINING THIS 'BLOWN OUT' TIRE. *TR…

Look up ODI 10242561 at NHTSA ↗

Structure:Body40,000–78,000 mi48,000 mi9
ODI 10227917 · 2,400 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING OVER 50 MPH WITH THE ALL WINDOWS DOWN, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWO TIMES DUE TO THE FAILURE; HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FIRST TIME THE VEHICLE WAS INSPECTED WAS IN NOVEMBER OF 2007. THE CONTACT INFORMED THEM THAT THE WINDOWS WERE DOWN WHEN THE FAILURE TO OCCURED, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FORD REP STATED THAT THE FAILURE WAS DUE TO WIND TURBULENCE. THE FAILURE MILEAGE WAS…

Look up ODI 10227917 at NHTSA ↗

ODI 10335311 · 146,000 mi

PAINT BLISTERING AND PEELING OFF THE TOP AND HOOD. *TR

Look up ODI 10335311 at NHTSA ↗

ODI 10382601 · 40,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PAINT ON THE VEHICLE HAS STARTED TO STRIP AND THE ROOF HAS RUSTED. THE VEHICLE WAS INSPECTED BY A DEALER AND ADVISED HIM THAT THE PAINT WAS DELAMINATING AND NEEDED TO BE REPAINTED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THEY WON'T ASSIST UNLESS THE ROOF HAS TOTALLY RUSTED THROUGH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Look up ODI 10382601 at NHTSA ↗

Vehicle Speed Control46,000–97,192 mi68,883 mi6
ODI 10442878 · 26,093 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A STOP. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE SURGED BACKWARD UNTIL CRASHING INTO A CONCRETE POST. THE VEHICLE WAS TOWED HOME. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 26,093.

Look up ODI 10442878 at NHTSA ↗

ODI 10469079 · 39,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT WAS REVERSING FROM A PARKING SPOT AND WHEN SHE SHIFTED INTO DRIVE, THE VEHICLE RAPIDLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.

Look up ODI 10469079 at NHTSA ↗

ODI 10479900 · 112,000 mi

GAS PEDAL WENT ALL THE WAY TO THE FLOOR AND WOULD NOT RELEASE. I KEPT HITTING THE PEDAL TO TRY AND RELEASE IT FOR ABOUT 2 MILES. I KEPT MY FOOT ON THE BRAKE TO TRY AND SLOW THE CAR DOWN, BUT THAT DIDN'T HELP. THE FLOOR MAT WAS NOT UNDER THE PEDAL BECAUSE IT IS TOO SHORT TO REACH IT. AFTER HITTING THE PEDAL AS HARD AS I COULD NUMEROUS TIMES IT RELEASED. *TR

Look up ODI 10479900 at NHTSA ↗

SteeringToo few reports for a range140,000 mi3 (sparse)
ODI 11096967 · 152,000 mi

ON SEPTEMBER 29, 2017 AROUND 9-10 PM , MY HUSBAND HAD JUST PICKED ME UP FROM WORK AND I WAS 6 MONTHS PREGNANT, WE WERE DRIVING DOWN THE HIGHWAY AND A CAR ON THE OPPOSITE SIDE OF THE HIGHWAY PULLED OUT FROM THE LIGHT AND HIT US ON THE DRIVER SIDE WHEEL AND FENDER AND BROKE THE STEERING KNUCKLE, THE RACK AND PINION AND BROKE THE STEERING WHEEL LOOSE, ALSO THE SUSPENSION. MY CAR WAS DISABLED FROM THE ACCIDENT. I ALSO HAD TO BE RUSHED TO THE HOSPITAL BECAUSE I WAS HAVING CONTRACTIONS SO THEY WANTED TO MAKE SURE MY BABY WAS OKAY. ALSO THE DRIVER HIT…

Look up ODI 11096967 at NHTSA ↗

ODI 11127890 · 84,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND THE STEERING WHEEL REQUIRED EXCESSIVE EFFORT TO TURN AND SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS NOT PROVIDED.

Look up ODI 11127890 at NHTSA ↗

ODI 11140427 · 140,000 mi

TL* THE CONTACT OWNS A 2007 FORD GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND SHOOK WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEACH FORD, 851 JASON BLVD, MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE SEALS AND CLIPS INSIDE THE STEERING COLUMN WERE CORRODED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILA…

Look up ODI 11140427 at NHTSA ↗

Structure24,832–56,500 mi31,500 mi6
ODI 10261353 · 24,442 mi

WHEN I GO TO APPLY THE BRAKES, IF MY FOOT IS NOT ON THE BRAKE PEDAL JUST RIGHT MY FOOT ENDS UP ON THE GAS PEDAL AND MY CAR LUNGES FORWARD. THIS HAS HAPPENED QUIT A FEW TIMES SINCE I OWNED THIS CAR. I FEEL THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. I DON'T KNOW IF THERE HAVE BEEN ANY OTHER COMPLAINTS, BUT I FEEL IT IS A REAL PROBLEM AND COULD CAUSE ME TO WRECK MY CAR. *TR

Look up ODI 10261353 at NHTSA ↗

ODI 10297606 · 26,000 mi

THE PAINT ON MY 2007 MERCURY GRAND MARQUIS STARTED PEELING OFF IN MARCH 2009, IT IS HAPPENING AROUND THE GRILL. THIS IS CLEARLY A PAINT DEFECT, AS STATED BY A LOCAL BODY SHOP. IN ORDER TO REPAIR, PAINT HAS TO BE GRINDED DOWN TO BARE METAL AS PAINT PRIMER DID NOT BOND WITH METAL PROPERLY. COST TO REPAINT CAR IS ESTIMATED AT $300. THIS SAME PROBLEM WAS SEEN IN EARLIER MODEL FORD AND MERCURY VEHICLES. IT IS CAUSE BY CONTAMINATION ON THE ALUMINUM PARTS BEFORE THEY ARE PAINTED. A TSB WAS ISSUED TO FIX THIS ON THE EARLIER VEHICLES. *TR

Look up ODI 10297606 at NHTSA ↗

ODI 10394016 · 37,000 mi

FIRST THE PAINT STARTED PEALING ON DRIVER SIDE DOOR. I THOUGHT IT WAS TAPE BECAUSE THE WINDOW WAS BROKEN, AND I HAD TO PUT PLASTIC OVER THE WINDOW UNTIL GLASS DEALER COULD GET WINDOW. NOW THE HOOD IS PEELING TOO. THE COLOR IS SILVER METALLIC IT WAS PURCHASED BRAND NEW IN MASSACHUSETTS. *TR

Look up ODI 10394016 at NHTSA ↗

Tires:Valve12,525–21,850 mi17,450 mi6
ODI 10235453 · 11,200 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A DEFECTIVE VALVE STEM ON THE FRONT PASSENGER SIDE TIRE. THE VALVE STEM CRACKED ON THE TIRE, WHICH CAUSED IT TO DEFLATE WHILE PARKED IN HIS DRIVEWAY. HE CALLED AAA AND THEY CHANGED THE TIRE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VALVE STEM WAS RUPTURED ON THE SIDE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED ALL FOUR VALVE STEMS UNDER WARRANTY. A MECHANIC STATED THAT THE CHINESE VALVE STEMS WERE AN ISSUE, WHICH WERE REPLAC…

Look up ODI 10235453 at NHTSA ↗

ODI 10239139 · 16,500 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE VEHICLE HAS TECH INTERNATIONAL, MODEL TR413 VALVE STEMS. THE CONTACT WAS INFORMED ON SEVERAL OCCASIONS THAT THE TIRES WERE FLAT ON HER VEHICLE. TWO VALVE STEMS WERE REPLACED IN THE ORIGINAL MICHELIN TIRES. THE DEALER THEN REPLACED ALL FOUR TIRES DUE TO THE FLAT TIRES. THE SERIAL NUMBER, PURCHASE DATE, PART NUMBER, AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 16,952 AND FAILURE MILEAGE WAS 16,500.

Look up ODI 10239139 at NHTSA ↗

ODI 10244697 · 5,945 mi

IN APRIL, THE LEFT FRONT TIRE ON MY MERCURY GRAND MARQUIS WENT SUDDENLY FLAT AT HIGH SPEED ON AN INTERSTATE. THE PROBLEM WAS A SEPARATION OF THE VALVE STEM. DEALER REPLACED VALVE STEM AND TIRE UNDER WARRANTY. IN OCTOBER, MY RIGHT FRONT TIME WENT SUDDENLY FLAT, AGAIN AT HIGH SPEED ON AN INTERSTATE. PROBLEM WAS AGAIN SEPARATION OF THE VALVE STEM. MY SUBSEQUENT INSPECTION DISCLOSED THAT BOTH REAR VALVE STEMS WERE CRACKED AND ABOUT TO SEPARATE AS WELL. DEALER REPLACED 3 VALVE STEMS AND TIRE UNDER WARRANTY. I BELIEVE THE FAILURES CAN BE TRACED TO TE…

Look up ODI 10244697 at NHTSA ↗

Air BagsToo few reports for a range61,000 mi3 (sparse)
ODI 10535343 · 88,718 mi

THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

Look up ODI 10535343 at NHTSA ↗

ODI 10906969 · 13,000 mi

ABOUT 3 YEARS AGO MY AIR BAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE. I TOOK MY CAR TO MY DEALERSHIP, MARSHALL BROTHERS. I TOLD THE SERVICE GUY THAT THE LIGHT STAYS ON. HE SAID THAT HE HAS BEEN SEEING THIS PROBLEM IN OTHER MERCURIES AND THAT THEY SHOULD BE ISSUING A RECALL. HE SAID THAT BOTH SEATS IN THE FRONT HAD TO BE TAKEN OUT AND THAT IT WOULD COST $1500 FOR THE REPAIR. WHILE WAITING FOR THE RECALL, MARSHALL BROTHERS WENT OUT OF BUSINESS. I AM STILL WAITING FOR THE RECALL WHILE DRIVING AROUND WITH THIS AIR BAG LIGHT ON. WHEN WILL TH…

Look up ODI 10906969 at NHTSA ↗

ODI 11001943 · 61,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE AUTOMOTIVE GROUP, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

Look up ODI 11001943 at NHTSA ↗

EngineToo few reports for a range104,000 mi4 (sparse)
ODI 10498169 · 108,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THE WHILE ATTEMPTING TO START THE VEHICLE, HE HEARD A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE HEAD. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE THERMOSTAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN ADVI…

Look up ODI 10498169 at NHTSA ↗

ODI 10995618 · 64,875 mi

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT…

Look up ODI 10995618 at NHTSA ↗

ODI 11302984 · 140,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD FRACTURED ANTI-FREEZE LEAKED INTO THE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Look up ODI 11302984 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11707228

Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research, regardless if its been performed or not, Ford is still liable to fix it again. A possible loss of steering could result in death or injury if not addressed. My contact info is [XXX] Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION…

Look up ODI 11707228 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 28 reports

2010: 8 complaints · 2011: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2010278
2011003
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20102301
2011900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentTiresStructure:BodyVehicle Speed ControlSteeringStructureTires:ValveAir BagsEngine
Tires—0000000
Structure:Body0—000000
Vehicle Speed Control00—00000
Steering000—0000
Structure0000—000
Tires:Valve00000—00
Air Bags000000—0
Engine0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

8 mentions · 8.3% of complaints

Median mileage: 26,936 mi (8 usable records).

ODI 10183356 · 180 mi

TL* THE CONTACT OWNS A 2007 GRAND MARQUIS. WHILE DRIVING 25 MPH THE POWER ADJUSTABLE FOOT PEDAL FAILED AND ALMOST CAUSED A COLLISION. AFTER APPLYING THE BRAKE PEDAL THE ACCELERATOR PEDAL ADJUSTED ITSELF WITHOUT WARNING TO THE SAME LEVEL WHICH CAUSED THE DRIVER TO ENGAGE THE ACCELERATOR PEDAL. THE FORD DEALER MISUNDERSTOOD WHAT THE FAILURE WAS, THEREFORE, DIAGNOSING THE VEHICLE TO BE OPERATING NORMALLY. A DIAGNOSIS WAS PERFORMED BY A SEC OND MECHANIC, AND WHILE DRIVING HE WAS ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 180, AN…

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ODI 10189247 · 800 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE BRAKE PEDAL WAS DEPRESSED THE ACCELERATOR PEDAL ALSO DEPRESSED. THIS FAILURE CAUSED THE VEHICLE TO BOTH BRAKE AND ACCELERATE SIMULTANEOUSLY. THE CONTACT STATED THAT THE PEDALS WERE TOO CLOSE TOGETHER. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE DUE TO LACK OF COMPLAINTS. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE CURRENT AND FAILURE MILEAGES WERE 800. *AK

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ODI 10244185 · 29,430 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH AND PROCEEDING TO A COMPLETE STOP, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DISENGAGED THE CLUTCH AND MOVED THE GEAR SHIFTER TO THE "PARK" POSITION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AUTHORIZED DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT FOR A DIAGNOSTIC TESTING. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED.…

Look up ODI 10244185 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

3 mentions · 3.1% of complaints

Median mileage: 100,000 mi (3 usable records).

ODI 10535343 · 88,718 mi

THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

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ODI 11302984 · 140,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD FRACTURED ANTI-FREEZE LEAKED INTO THE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Look up ODI 11302984 at NHTSA ↗

ODI 11458779 · 100,000 mi

The contact owns a 2007 Mercury Grand Marquis. The contact stated that while the vehicle was idling, the RPM’s revved up and the vehicle lunged forward. The contact depressed the brake pedal and the RPM’s decreased. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 1.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10404792

2007 MERCURY GRAND MARQUIS. CONSUMER STATES DEFECT WITH COMPUTER/POWER TRAIN CONTROL MODULE *TGW THE CONSUMER STATED WHEN HIS WIFE ATTEMPTED TO APPLY THE BRAKE ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO REDUCE ITS SPEED. CONSEQUENTLY, HIS WIFE WENT THROUGH THE RED LIGHT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE DEALER ASKED THE CONSUMER DID THE VEHICLE HAVE ADJUSTABLE PEDALS AND WHEN THE CONSUMER STATED IT DID, THE DEALER SUGGESTED THAT MAYBE HIS WIFE PUT HER FOOT ON BOTH PEDALS SIMULTANEOUSLY. THE CONSUMER AL…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 1.0% of complaints

Median mileage: 122,000 mi (1 usable records).

ODI 11331987 · 122,000 mi

SMELLED GAS WHEN EXITING THE VEHICLE. CONFIRMED A FUEL LEAK IN THE FUEL TANK BY OBSERVING A FUEL DRIP. CONTINUED DRIVING THE CAR FOR A FEW DAYS. ON JUNE 15, 2020, I NOTICED A STRANGE NOISE AS I DROVE, SOMETHING RUBBING OR BUMPING ON THE FRAME UNDER THE CAR. WHILE DRIVING, THE NOISE INCREASED AND INTENSIFIED. I WAS FORCED TO PULL OVER AND CHECK UNDER THE CAR. TO MY HORROR I SAW THE GAS TANK DRAGGING ON THE ROAD. A TOW TRUCK WOULD NOT TOW THE VEHICLE. MY BROTHER AND I TIED THE TANK UP UNDER THE CAR USING A NYLON STRAP TO GET THE CAR HOME. I CALLE…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

1 mentions · 1.0% of complaints

Median mileage: 6,000 mi (1 usable records).

ODI 10210690 · 6,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 68 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. SHE LATER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE PURCHASE DATE AND FUEL TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 1.0% of complaints

Median mileage: 16,819 mi (1 usable records).

ODI 10344917 · 16,819 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE POWER STEERING FAILED TO FUNCTION. THE OWNER STATED THAT HE FELT "STIFFNESS" IN THE STEERING WHEEL MAKING THE VEHICLE HARD TO STEER. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND REPLACED THE POWER STEERING PRESSURE SWITCH, AND ADDED POWER STEERING FLUID. THE REPAIRS HAVE CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 16,819. THE CURRENT MILEAGE AT THE TIME OF THE COMPLAINT WAS 17,400. UPDATED 10/13/10. *LJ UPDATED 10/19/10…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b