Auto Recall Watch
U.S. public vehicle records

2004 Mercury MONTEGO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

3 owner complaints analyzed

0 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting133.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission
1
Structure:Body:Hatchback/Liftgate
1
Vehicle Speed Control:Cruise Control
1
Wheels
1
Component breakdown data
CategoryCount
Power Train:Automatic Transmission1
Structure:Body:Hatchback/Liftgate1
Vehicle Speed Control:Cruise Control1
Wheels1

Power Train:Automatic Transmission: 1; Structure:Body:Hatchback/Liftgate: 1; Vehicle Speed Control:Cruise Control: 1; Wheels: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2005
2
2014
1
Complaints over time data
CategoryCount
20052
20141

2005: 2; 2014: 1

Pattern summary

Power Train:Automatic Transmission leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10115831 · 2005-03-25 (March 25, 2005)

WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK

Owner-reported narrative. 100 miles reported. Look up ODI 10115831 at NHTSA ↗

Owner report 10118530 · 2005-04-26 (April 26, 2005)

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Owner-reported narrative. 12,000 miles reported. Look up ODI 10118530 at NHTSA ↗

Owner report 10651883 · 2014-11-02 (November 2, 2014)

OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUS…

Owner-reported narrative. 130,000 miles reported. Look up ODI 10651883 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

3 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage3 / 3 records
100.0%Valid incident date3 / 3 records
100.0%Valid filing date3 / 3 records
100.0%Ordered incident and filing dates3 / 3 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2004200520062007
Power Train
00.0%

No examples available for this selection.

2518.5%
ODI 10369976

2005 MERCURY MONTEGO AWD REAR DIFFERENTIAL FAILURE, NEEDING REPLACEMENT. *TR

Look up ODI 10369976 at NHTSA ↗

1922.4%
ODI 10255805 · 30,000 mi

2 PROBLEMS WITH CAR 1) TRANSMISSION FAILED AT LESS THAN 20,000 MILES AND 2) CYLINDER 5 FAILED AT 30,000 MILES. *TR

Look up ODI 10255805 at NHTSA ↗

822.2%
ODI 10357770 · 40,000 mi

2007 MERCURY MONTEGO SURGES IN BOTH FORWARD AND BACKWARD MODE. IT IS EXTREMELY DANGEROUS AND DOES THIS UNEXPECTEDLY. IS THIS GOING TO BE A TOYOTA TYPE PROBLEM WHERE IT WILL TAKE A SERIOUS ACCIDENT TO GET THESE CARS RECALLED ? THIS IS AN ONGOING PROBLEM WITH THE ELECTRONIC THROTTLE BODY WHICH MANY PEOPLE HAVE REPORTED AND IT SEEMS FORD MOTOR COMPANY WISHES TO IGNORE INSTEAD OF ADDRESS. THIS IS TRULY A SHAME BECAUSE WE WERE SO PROUD OF AN AMERICAN AUTO COMPANY WHO REFUSED TO TAKE THE GOVERNMENT BAIL OUT , BUT AT THE SAME TIME, THEY NEED TO STEP…

Look up ODI 10357770 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

2417.8%
ODI 10284223 · 57,000 mi

TL*THE CONTACT OWNS A 2005 MERCURY MONTEGO. SHE STATED THAT THE THROTTLE BODY FAILED WHICH MADE THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. SHE PULLED OVER AND TURNED THE ENGINE OFF AND BACK ON THEN IT SHUT OFF ON ITS OWN. THE FOLLOWING DAY THE FAILURE RECURRED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT THE OWNERS EXPENSE WHEN THE PART WERE AVAILABLE. THEY LATER STATED THAT THE PART WAS AVAILABLE AND THAT THEY HAVE EXHAUSTED ALL OPTIONS TO REPAIR THE VEHICLE. …

Look up ODI 10284223 at NHTSA ↗

1315.3%
ODI 10259410 · 34,820 mi

I TURNED ON ROAD HEADING SOUTH AND INCREASED SPEED TO LIMIT OF 55 MPH AND SET CRUISE CONTROL. THE ROAD SLOPED SLIGHTLY DOWNWARD AND THE CAR WAS NOT REQUIRING GAS. THE SENSOR GOT CONFUSED AND THE ENGINE CUT OUT LEAVING ME SUDDENLY WITHOUT POWER. I WAS ABLE TO PULL OVER OFF THE ROAD PUT THE CAR IN PARK AND RESTART IT I DI NOT HAVE A RECURRENCE BUT AM VERY CONCERNED ABOUT SAFETY. I TOOK CAR INTO A DEALER AND THEY RESET THE SOFTWARE BUT TOLD ME IT HAPPENS TO ALL CAR MANUFACTURER ON A RARE OCCASION AND COULD NOT GUARANTEE THAT IT WOULD NOT HAPPE…

Look up ODI 10259410 at NHTSA ↗

1233.3%
ODI 10336820 · 76,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED WHILE SITTING AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY ACCELERATED. THE DEALER DISCOVERED THAT THE THROTTLE BODY ASSEMBLY SENSOR WAS INDICATING A LACK OF FUEL AND CAUSING THE VEHICLE TO ACCELERATE. THE DEALER ADVISED THE THROTTLE BODY WOULD NEED TO BE REPLACED HOWEVER THE PART WAS ON BACKORDER FOR SIX MONTHS. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF A CRASH OCCURRING BEFORE THE PART BECAME AVAILABLE. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 76,00…

Look up ODI 10336820 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

2518.5%
ODI 10272606 · 52,450 mi

SAW SMOKE COMING FROM PASSENGER'S OUTSIDE MIRROR, THE METAL WAS HOT, THEN SAW A SMALL FLAME, UNDER THE MIRROR, SO WE PULLED THE FUSE. A WEEK LATER WE PUT THE FUSE BACK IN & SMOKE STARTED COMING FROM THE MIRROR,AGAIN, SO WE PULLED THE FUSE & HAVE LEFT IT OUT. THIS FUSE ALSO CONTROLS THE POWER SEATS, ALONG WITH THE OUTSIDE MIRRORS. BOTH TIMES THE CAR WAS NOT RUNNING. *TR

Look up ODI 10272606 at NHTSA ↗

55.9%
ODI 10545477 · 109,000 mi

WHILE DRIVING AT NIGHT, SUDDENLY THE INSTRUMENT CLUSTER GAUGES STOPPED WORKING AND WHEN TO ZERO VALUE. THEY FLICKERED MOMENTARILY AND CONTINUED THIS FOR ABOUT 1 MINUTE WHILE DRIVING. THE APPEARED TO HAVE RESET THEMSELVES. HOWEVER, TWO DAYS AFTER THE INITIAL INCIDENT THE GAUGES STOPPED WORKING AGAIN, AND HAVE CONTINUED TO NOT FUNCTION PROPERLY. THE MAJOR SAFETY ISSUE (I ALMOST GOT INTO AN ACCIDENT) IS THAT WHEN THE GAUGES DON'T WORK, THE REVERSE LIGHTS COME ON. THIS MAKES OTHER DRIVERS THINK I AM REVERSING WHEN I AM NOT. I HAVE DONE ADDITIONAL O…

Look up ODI 10545477 at NHTSA ↗

616.7%
ODI 10413082 · 80,000 mi

WE HAVE HAD INTERMITTENT ELECTRICAL ISSUES FOR SEVERAL YEARS.THE CAR SUDDENLY LOOSES ALL ELECTRICAL POWER. THE BATTERY IS COMPLETELY DEPLETED. ONCE JUMP STARTED THE CAR WILL THEN OPERATE PROPERLY. I HAVE HAD THE ALTERNATOR REPLACED ONCE AND THE CAR HAS BEEN CHECKED BY MECHANICS SEVERAL TIMES, NO ONE CAN FIND THE PROBLEM. WE OFTEN TIMES SMELL A BURNT PLASTIC ODOR JUST BEFORE THE FAILURES. THIS FAILURE HAS HAPPENED DOZENS OF TIME OVER THE PAST 4 YEARS, EVEN DURING WARRANTY. FORD DID NOTHING FOR US. *TT

Look up ODI 10413082 at NHTSA ↗

Power Train:Automatic Transmission
133.3%
ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

2317.0%
ODI 10133582 · 423 mi

PURCHASED VEHICLE IN JAN.05 SEAT BELT REPLACED IN JAN TRANSMISSION REPLACED IN FEB. 05 AND A VALVE REPLACED DUE TO CHECK ENGINE WARNING FUEL PUMP REPLACED IN AUG.05, NOW HAVE TROUBLE STARTING CAR

Look up ODI 10133582 at NHTSA ↗

89.4%
ODI 10145653 · 200 mi

I PURCHASED A NEW MERCURY MONTEGO PREMIER WITH A 6 SPEED ELECTRONIC AUTOMATIC TRANSMISSION. IT IS AN EXCELLENT VEHICLE WITH THE EXCEPTION THAT WHILE TRAVELING DOWN STEEP GRADES THERE IS NO WAY TO DOWNSHIFT TO A LOWER GEAR TO SLOW THE VEHICLE DOWN. I HAVE TO RELY ON THE BRAKES ONLY AND THEY OVERHEAT ON LONG MOUNTAINOUS GRADES. SOME ARE 7% TO 9.5% GRADES IN WEATERN N.C. ,NORTHERN GA. , AND EASTERN TN. WITH NO WAY OF GOING TO A LOWER GEAR TO HELP SLOW THE VEHICLE DOWN , THE BRAKES TAKE EXTREME ABUSE AND COULD FAIL FROM OVERHEATING. I CAN ONLY IMAG…

Look up ODI 10145653 at NHTSA ↗

12.8%
ODI 10389916

NEED YOU TO LOOK AT THE TRANSMISSION OF THE 2007 MERCURY MONTEGO.... THE OVERALL PERFORMANCE OF THE VEHICLE IS GREAT.. I HAD OTHERS INQUIRE ABOUT MY TRANSMISSION... SLIPPING. *TR

Look up ODI 10389916 at NHTSA ↗

Engine
00.0%

No examples available for this selection.

107.4%
ODI 10460882 · 89,000 mi

THE INSTRUMENT GAUGE ON MY 2005 MERCURY MONTEGO JUST WENT "DEAD". NOTHING REGISTERED, SO THERE WAS NO READING ON MY SPEED, ENGINE HEAT GAUGE, FUEL LEVEL, OR TACHOMETER. THIS HAPPENED ONCE IN EARLY SPRING OF THIS YEAR (2012), BUT DID NOT REPEAT UNTIL RECENTLY. IT IS NOW JUNE AND THE SAME THING HAS RE-OCCURRED ABOUT 10 TIMES IN THE PAST TWO WEEKS. AFTER TURNING THE CAR OFF AND RESTARTING, THIS SOMETIMES (BUT NOT ALWAYS), "FIXES" THE PROBLEM. MOST RECENTLY, IF THE GAUGES DO WORK, THE "CHECK ENGINE" LIGHT TURNS ON. THE AIRBAG LIGHT STAYS ON,…

Look up ODI 10460882 at NHTSA ↗

1821.2%
ODI 10466831 · 94,500 mi

CAR WAS COMPLETLY STOPPED AT A RED LIGHT. THEN ALL OF A SUDDEN THE CAR LURCHED FORWARD 5 FEET WITH FOOT ON THE BRAKE. THIS MAKES THE 3RD OR 4TH TIME IN THE PAST YEAR IT HAS HAPPENED. LUCKY NO ONE WAS IN FRONT OF ME. *TR

Look up ODI 10466831 at NHTSA ↗

25.6%
ODI 10492363 · 70,000 mi

CAR LUNGES FORWARD AND BACKWARDS WHEN PUTTING INTO GEAR (DRIVE OR REVERSE). IT IS EXTREMELY NOTICABLE TO PASSENGERS AND OTHERS. IT IS DANGEROUS, AS YOU HAVE NO CONTROL OVER THE LUNGING MOTION THAT COULD POSSIBLY PIN SOMEONE WALKING NEARBY AS YOU ARE PARKING THE VEHICLE. IT APPEARS THIS IS A COMMON PROBLEM THAT HAS BEEN REPORTED BY MANY AND ACTION NEEDS TO BE TAKEN BY THE MAKER TO CORRECT THE PROBLEM. *TR

Look up ODI 10492363 at NHTSA ↗

Fuel/Propulsion System
00.0%

No examples available for this selection.

53.7%
ODI 10469140 · 69,000 mi

THE CAR WAS PURCHASED IN MAY OF 2011. AUGUST 2011, THE TRANSMISSION STARTED TO VIOLENTLY JERK AND ACT AS IF IT WERE IN NEUTRAL. WHEN GRADUALLY APPLYING THE BREAKS, THE CAR WOULD BEGIN TO SHUDDER. THIS WOULD HAPPEN ONLY IF THE ENGINE WAS WARM. BY MARCH 2012, THE SHUDDERING TRANSMISSION AND JERK WAS CONSTANT. I TOOK IT IN TO BE LOOKED AT IN APRIL OF 2012. THE ALTERNATOR WAS REPLACED, DUE TO WHAT WE THOUGHT WAS A BAD BATTERY. THE MECHANIC BELIEVED THIS CAUSED THE TRANSMISSION TO JERK. THE PROBLEM WAS NOT SOLVED. JUNE 2012 THE TRANSMISSION W…

Look up ODI 10469140 at NHTSA ↗

44.7%
ODI 10471589 · 60,000 mi

WHEN SHIFTING OUT OF PARK OR NEUTRAL, OR FROM DRIVE TO REVERSE (OR REVERSE TO DRIVE), THE CAR LURCHES FORWARD OR BACK WITH NO WARNING. THIS CAN BE A HAZARD, IF NEAR PEDESTRIANS OR IF PARKED IN A TIGHT SPACE. ADDITIONALLY, IF THIS OCCURS SEVERAL TIMES,(EG:PARKING) THE CAR WILL STALL & THE REPAIR "WRENCH" ON THE DASHBOARD LIGHTS UP. THE CAR MUST BE TURNED OFF FOR ABOUT 1 MINUTE & RE-STARTED TO GET BACK TO NORMAL. THIS UNFORTUNATELY IS TOO COMMON OCCURRENCE. IS FORD WAITING FOR A FATALITY BEFORE TAKING STEPS FOR CORRECTIVE ACTION. *TR

Look up ODI 10471589 at NHTSA ↗

25.6%
ODI 10492363 · 70,000 mi

CAR LUNGES FORWARD AND BACKWARDS WHEN PUTTING INTO GEAR (DRIVE OR REVERSE). IT IS EXTREMELY NOTICABLE TO PASSENGERS AND OTHERS. IT IS DANGEROUS, AS YOU HAVE NO CONTROL OVER THE LUNGING MOTION THAT COULD POSSIBLY PIN SOMEONE WALKING NEARBY AS YOU ARE PARKING THE VEHICLE. IT APPEARS THIS IS A COMMON PROBLEM THAT HAS BEEN REPORTED BY MANY AND ACTION NEEDS TO BE TAKEN BY THE MAKER TO CORRECT THE PROBLEM. *TR

Look up ODI 10492363 at NHTSA ↗

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

64.4%
ODI 10167673

REAR BRAKES ARE EXCESSIVELY WORN. THE FIRST INCIDENT OF GRINDING NOISE HAPPENED AT 100 MILES. AT 196 MILES THE DEALER REPLACED THE ROTORS AND PADS. SQUEAKING, GRINDING NOISES AND EXCESSIVE REAR BRAKE DUST CONTINUED. CURRENTLY AT 18,846 MILES THE GRINDING IS EXTREMELY LOUD. THE DEALER CLAIMS I NEED NEW BRAKE PADS AND ONE RIGHT REAR ROTOR. AFTER RESEARCHING THIS INCIDENT THERE HAVE BEEN NUMEROUS REPORTS OF THE SAME EXACT ISSUE. THIS IS ABNORMAL BRAKE WEAR AND THE OWNERS OF FORD FIVE HUNDRED AND MERCURY MONTEGO SHOULD BE AWARE OF THIS ISSUE…

Look up ODI 10167673 at NHTSA ↗

33.5%
ODI 10186491 · 17,000 mi

TL*THE CONTACT OWNS A 2006 MERCURY MONTEGO. AT 60 MPH ON A CLEAR DAY THE VEHICLE SUDDENLY CAME TO A COMPLETE STOP. THE CONTACT STATED THAT THE ENGINE'S RPMS INCREASED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER AND SHUT IT OFF WITHOUT EVER TOUCHING THE BRAKE PEDAL. THIS FAILURE OCCURRED NUMEROUS TIMES, INCLUDING ONCE WHEN THE MECHANIC WAS IN THE VEHICLE. THE DEALER WAS AWARE OF IT, BUT WAS UNABLE TO DUPLICATE THE FAILURE. WHILE DRIVING AT 70 MPH THE LEFT REAR BRAKE SEIZED, FORCING THE CONTACT'S VEHICLE INTO ANOTHER LANE. THE CONTA…

Look up ODI 10186491 at NHTSA ↗

25.6%
ODI 10203074 · 22,000 mi

BRAKES ARE FAULTY ON FORD 500 AND MERCURY MONTEGO. THEY DISINTEGRATE EARLY WITH ONLY 10,000-12,000 MILES ON THEM. THIS CAUSES MULTIPLE REPLACEMENTS, AND IS DANGEROUS WHEN THEY ARE OKAY ONE DAY, AND GONE THE NEXT AFTER FORD DEALERS CLEARED THEM AT A CHECK-UP JUST A FEW MILES EARLIER. *JB

Look up ODI 10203074 at NHTSA ↗

Engine And Engine Cooling
00.0%

No examples available for this selection.

43.0%
ODI 10310769 · 55,000 mi

CAR SHOWED "FAILSAFE ENGINE MODE" ON THE DISPLAY PANEL AND DID NOT RESPOND WHEN I HIT THE GAS ALMOST CAUSING AN ACCIDENT AS I ATTEMPTED TO CHANGE LANES. ENGINE RESPONSE WAS INTERMITTENT AFTER THIS AND THEN THE "WRENCH" SYMBOL SHOWED UP. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR TO TRY AND LOOK AT THE OWNER'S MANUAL TO SEE WHAT THIS MEANT. COULD NOT FIND DETAILS. TURNED THE CAR BACK ON AND THE "WRENCH" WAS GONE AND THE "FAILSAFE ENGINE MODE" DISPLAY WAS NO LONGER SHOWING. WORRIED THIS MAY HAPPEN AGAIN... *TR

Look up ODI 10310769 at NHTSA ↗

67.1%
ODI 10255805 · 30,000 mi

2 PROBLEMS WITH CAR 1) TRANSMISSION FAILED AT LESS THAN 20,000 MILES AND 2) CYLINDER 5 FAILED AT 30,000 MILES. *TR

Look up ODI 10255805 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train:Automatic TransmissionToo few reports for a range12,000 mi1 (sparse)
ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

Structure:Body:Hatchback/LiftgateToo few reports for a range130,000 mi1 (sparse)
ODI 10651883 · 130,000 mi

OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUS…

Look up ODI 10651883 at NHTSA ↗

Vehicle Speed Control:Cruise ControlToo few reports for a range12,000 mi1 (sparse)
ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

WheelsToo few reports for a range100 mi1 (sparse)
ODI 10115831 · 100 mi

WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK

Look up ODI 10115831 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 210 reports

2006: 10 complaints · 2007: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20063710
2007235
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20068401
20073501

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower Train:Automatic TransmissionStructure:Body:Hatchback/LiftgateVehicle Speed Control:Cruise ControlWheels
Power Train:Automatic Transmission—0
1
ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

0
Structure:Body:Hatchback/Liftgate0—00
Vehicle Speed Control:Cruise Control
1
ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

0—0
Wheels000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

1 patterns with matching reports.

Hard or delayed shifting

1 mentions · 33.3% of complaints

Median mileage: 12,000 mi (1 usable records).

ODI 10118530 · 12,000 mi

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Look up ODI 10118530 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b