Auto Recall Watch
U.S. public vehicle records

2011 Mini COOPER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

83 owner complaints analyzed

1 distinct recall campaigns

65,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 33 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 37 of 83 complaints (44.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2024.1%
Braking behavior67.2%
Transmission and shifting56.0%
Engine operation44.8%
Fuel system concerns44.8%
Steering behavior22.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
37
Air Bags
17
Engine
12
Exterior Lighting
9
Power Train
9
Unknown Or Other
6
Fuel/Propulsion System
5
Seats
4
Component breakdown data
CategoryCount
Electrical System37
Air Bags17
Engine12
Exterior Lighting9
Power Train9
Unknown Or Other6
Fuel/Propulsion System5
Seats4

Electrical System: 37; Air Bags: 17; Engine: 12; Exterior Lighting: 9; Power Train: 9; Unknown Or Other: 6; Fuel/Propulsion System: 5; Seats: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
2
50,000 to 74,999
10
75,000 to 99,999
8
100,000 to 149,999
4
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9992
50,000 to 74,99910
75,000 to 99,9998
100,000 to 149,9994
150,000 and above2

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 10; 75,000 to 99,999: 8; 100,000 to 149,999: 4; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (10). 50 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
4
2012
3
2013
2
2014
4
2016
10
2017
2
2018
3
2019
4
2020
1
2021
2
2022
4
2023
25
2024
13
2025
4
2026
2
Complaints over time data
CategoryCount
20114
20123
20132
20144
201610
20172
20183
20194
20201
20212
20224
202325
202413
20254
20262

2011: 4; 2012: 3; 2013: 2; 2014: 4; 2016: 10; 2017: 2; 2018: 3; 2019: 4; 2020: 1; 2021: 2; 2022: 4; 2023: 25; 2024: 13; 2025: 4; 2026: 2

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 20 complaint narratives. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10420348 · 2011-08-16 (August 16, 2011)

THE NEW MINI COOPER THAT I LEASED STARTED TO HAVE ACCELERATION PROBLEMS AROUND 6500 MILES. WHAT HAPPENS IS A HESITATION IN THE ACCELERATION OF THE MINI FROM A START OR AT LOW RPMS. FOR EXAMPLE WHEN YOU'RE AT A STOP AND YOU ARE TRYING TO CROSS TRAFFIC THE HESITATION OF THE ACCELERATION IS DANGEROUS IN TIMING THE VEHICLE TO CROSS TRAFFIC AND WHEN THE ACCELERATION CATCHES UP THE CAR JUMPS TO HIGH RPMS. THIS IS BEING REPORTED BECAUSE I TOOK THE COOPER INTO THE MINI OF ONTARIO SERVICE CENTER AND THEY SAID THERE IS NOTHING WRONG.

Owner-reported narrative. 6,500 miles reported. Look up ODI 10420348 at NHTSA ↗

Owner report 10423458 · 2011-08-31 (August 31, 2011)

2011 MINI COOPER. CONSUMER STATES VEHICLE BROKE DOWN WHILE TRAVELING *TGW THE CONSUMER STATED THE ENGINE FAILED WHICH CAUSED OIL TO LEAK UNDER THE HOOD. BMW REFUSED ANY ASSISTANCE ON THE GROUNDS THE VEHICLE HAD AN OVER REV-MISSED SHIFT THAT WAS AN AFTER MARKET PART THE CONSUMER HAD INSTALLED. AN INSPECTION SHOWED A BORE SCOPE WAS USED TO VERIFY THAT THERE WAS DAMAGE TO THE CROWN OF ONE PISTON INDICATING THAT DURING THE OVER REV, A VALVE HAD COME IN CONTACT WITH THE PISTON. *JB

Owner-reported narrative. Look up ODI 10423458 at NHTSA ↗

Owner report 10424148 · 2011-09-07 (September 7, 2011)

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED THE GEAR SELECTOR INTO PARK HOWEVER, THE GEAR WOULD NOT REMAIN SECURE AND THE EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. IN ADDITION, THE OIL PUMP GASKET AND MAP THERMOSTAT WERE REPLACED PRIOR TO THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE F…

Owner-reported narrative. 2,504 miles reported. Look up ODI 10424148 at NHTSA ↗

Owner report 10426560 · 2011-09-21 (September 21, 2011)

OUR COUNTRYMAN UNEXPECTEDLY RAN OUT OF GAS WHEN THE DIGITAL FUEL LEVEL DISPLAY STILL HAD TWO BARS ILLUMINATED AND THE ON BOARD COMPUTER INDICATED THERE WERE 57 MILES LEFT. WITHOUT WARNING THE ENGINE QUIT RUNNING, WHICH IS A POTENTIAL SAFETY RISK. THERE ARE MULTIPLE OCCURRENCES OF THIS ISSUE REPORTED HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK/215262-RAN-OUT-OF-GAS.HTML THE DIGITAL FUEL LEVEL GRAPH IS OFTEN REFERRED TO AS CANDY CORNS SINCE ON THIS VEHICLE EACH SEGMENT LOOKS SIMILAR TO A CANDY CORN. *TR

Owner-reported narrative. Look up ODI 10426560 at NHTSA ↗

Owner report 10444433 · 2012-01-18 (January 18, 2012)

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED LIQUID TO EASILY ENTER THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/23/12*LJ THE CO…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10444433 at NHTSA ↗

Owner report 10444480 · 2012-01-19 (January 19, 2012)

I TOOK THE CAR TO THE DEALER ON 12/15/11 BECAUSE THE PASSANGER AIRBAG OFF LIGHT TURNED ON WHEN A PASSANGER WAS SEATED. THE LIGHT TURNED ON AGAIN JAN 7, 2012. HERE ARE THE DEALER'S NOTES FROM THE 12/15/11 VISIT: SEAT MAT SENSOR OC3 RECODING CHECK FAULT MEMORY NO RELEATING FAULT STORED. COMPLETED TEST PLAN B6577 ACM4. CHECK CONNECTOR TO SENSOR OK. TEST PLAN CONCUDED TO RECODE OC3. UPDATED VEHICLE. D6577 0000 57 310. RETEST OK. AT THE SAME TIME THE CAR ALSO ALERTED TO A TIRE INFLATION ISSUE. HERE ARE THE DEALER'S NOTES REG…

Owner-reported narrative. 5,678 miles reported. Look up ODI 10444480 at NHTSA ↗

Owner report 10457204 · 2012-05-02 (May 2, 2012)

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE FROM A RESIDENTIAL GARAGE, BLACK SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO PUT THE FIRE OUT UNDER THE HOOD WITH A GARDEN HOSE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 3,000.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10457204 at NHTSA ↗

Owner report 10532865 · 2013-07-31 (July 31, 2013)

THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): "TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LIN…

Owner-reported narrative. 15,543 miles reported. Look up ODI 10532865 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V337000 · Electrical System

Reported: 2023-05-11 (May 11, 2023)

BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. The electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will inspect the sunroof drains, interior footwell area, and FRM and, depending upon the results of the inspection, certain components will be replaced. Owner notification letters were mailed May 13, 2024. Owners may contact BMW customer service at 1-866-825-1525.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

83 unique complaints in this selection. Analysis snapshot: 2026-10-01.

39.8%Usable mileage33 / 83 records
100.0%Valid incident date83 / 83 records
100.0%Valid filing date83 / 83 records
100.0%Ordered incident and filing dates83 / 83 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Steering
11.5%
ODI 10807118

WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR

Look up ODI 10807118 at NHTSA ↗

12.1%
ODI 11030300 · 37,000 mi

TL* THE CONTACT OWNS A 2013 MINI COOPER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE EPS INDICATOR ILLUMINATED. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Look up ODI 11030300 at NHTSA ↗

25.9%
ODI 10617503 · 3,000 mi

ON TWO OCCASIONS (7/19/14 AND 7/29/14), THE ENGINE CUT-OFF, PUTTING THE CAR IN "ACCESSORY MODE." ON BOTH OCCASIONS, I WAS DRIVING ON A FLAT ROAD, AT LOW SPEED. THERE WAS NO ABILITY TO DRIVE THE VEHICLE WITHOUT COMPLETELY STOPPING, PUTTING THE CAR IN PARK, AND RESTARTING THE CAR. AS A RESULT OF BEING IN ACCESSORY MODE, I HAD NO POWER STEERING AND WAS ONLY ABLE TO GLIDE OVER TO THE SIDE OF THE ROAD. A MESSAGE APPEARED ON THE CAR'S SCREEN: "TRANSMISSION NOT IN PARK, VEHICLE MAY ROLL." I PURCHASED THIS VEHICLE 3 MONTHS AGO. I AM VERY CONCERNE…

Look up ODI 10617503 at NHTSA ↗

23.6%
ODI 10852758 · 150,000 mi

IN NOV-2014 MY SON WAS DRIVING OUR '05 MINI COOPER DOWN THE INTERSTATE AT 55MPH AND ALL OF A SUDDEN THE STEERING STOPPED WORKING. HE WAS BARELY ABLE TO CONTROL THE CAR AND GET IT TO THE SIDE OF INTERSTATE. HE WAS 17 YRS OLD AND IT WAS VERY HARD FOR HIM TO STEER IT AND GET OUT OF TRAFFIC. HE WAS EXTREMELY FRIGHTENED. WE THEN GOT THE CAR TO A REPAIR SHOP (NOT THE LOCAL MINI SHOP, SINCE THEIR LABOR RATE WAS TOO HIGH), WE HAD TO PAY $1,201.75 TO REPAIR THE STEERING. AFTER RECEIVING A LETTER REGARDING THE STEERING RECALL FROM MINI CORPORATE IN EARL…

Look up ODI 10852758 at NHTSA ↗

13.6%
ODI 11430245

The harmonic balancer aka crank damper went on my 2016 4dr hardtop 1.5L Mini Cooper. Has 73,000 miles on it. It has been sitting at a garage now for almost a month waiting for bmw to have the part in stock (tentative date avail. Sept.20, making it 2months wait time) tried every possible 3rd party parts dealer & not 1 harmonic balancer is to be found. I was told this part had already needed to be upgraded & modified making it a faulty part to begin with. Was told by garage it’s a common part to go on these cars. 1st my warning light came on say…

Look up ODI 11430245 at NHTSA ↗

13.6%
ODI 11075717 · 1,700 mi

PURCHASED VEHICLE NEW 2017 MINI COOPER COUNTRYMAN S AWD FROM DEALERSHIP IN SEPTEMBER 2017, DAY AFTER PURCHASE ON THE WAY FROM TEXAS TO OKLAHOMA VEHICLE STALLED ON HIGHWAY IN A SPEED ZONE OF 75, THE VEHICLE CHECK ENGINE LIGHT CAME ON AND PERFORMANCE WAS REDUCED AND STARTED SHAKING AND VEHICLE WENT FROM 70 MPH DOWN TO 55MPH IMMEDIATELY. DRIVETRAIN MALFUNCTION LIGHT WAS LIGHT UP AS WELL AS SERVICE ENGINE LIGHT. DEALERHSIP TOWED VEHICLE AND WAS SUPPOSE TO FLASH/UPDATE SOFTWARE ALSO HAD TO REPLACE SPARK PLUGS AND COILS AFTER THAT VEHICLE WOULD DIS…

Look up ODI 11075717 at NHTSA ↗

00.0%

No examples available for this selection.

433.3%
ODI 11115073 · 5 mi

THIS IS A BRAND MODEL AND BRAND NEW CAR THAT I HAD JUST PURCHASED AND WAS DRIVING HOME FROM BUYING IT- I HAD NOT EVEN OWNED FOR A COUPLE OF HOURS. WHILE ON MY WAY HOME VEHICLE MALFUNCTIONED AND HAD NEAR FATAL COLLISION. WHILE DRIVING ON HIGHWAY - AT HIGHWAY SPEED I WAS UNABLE TO CONTROL CAR AND MAINTAIN SPEED. ENGINE SEEMINGLY LOCKED UP AND AS I WAS UNABLE TO CONTROL CAR ALMOST CAUSED A NEAR FATAL COLLISION AS CAR BEHIND ME DID NOT REALIZE I WAS LOSING SPEED. TAKEN TO DEALERSHIP AND THEY NOTED THE CRANKSHAFT SPEED PULSE GENERATOR SENSOR HAD MA…

Look up ODI 11115073 at NHTSA ↗

114.3%
ODI 11542290

When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue jo…

Look up ODI 11542290 at NHTSA ↗

114.3%
ODI 11519216

The car completely lost steering in traffic. I brought it back to the Mini dealership, they informed me this is a known issue for Mini Coopers equipped with the click-and-play system, and they needed to re-wire the click-and-play to fix it. However Mini decided this should not be a recall. I strongly disagree with Mini's assessment considering losing steering on the road could cause severe accidents.

Look up ODI 11519216 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
1116.7%
ODI 10846247 · 23,000 mi

BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.

Look up ODI 10846247 at NHTSA ↗

1123.4%
ODI 10783526 · 37,500 mi

I WAS INVOLVED IN A CAR ACCIDENT ON 10/15/2015 WHICH I REAR ENDED A PICKUP TRUCK. I WAS GOING ROUGHLY 45-50 MPH WHEN THE TRUCK IN FRONT SLAMMED THEIR BRAKES WHICH CAUSED ME TO CRASH INTO HIS REAR END OF THE TRUCK. THE FRONT OF THE CAR IS IN BAD SHAPE AND LUCKILY I WAS NOT INJURED. HOWEVER, THE AIRBAGS IN THE CAR DID NOT DEPLOY WHICH I FIND VERY DISTURBING.

Look up ODI 10783526 at NHTSA ↗

38.8%
ODI 10863472 · 12,150 mi

MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TE…

Look up ODI 10863472 at NHTSA ↗

11.8%
ODI 11114549

I GOT THE AIR BAD WARNING A FEW MONTHS AGO WHILE DRIVING THE SIGNAL WITH A LIL AIRBAG ON MY DASH BOARD. I CALLED THE DEALER TOOK IT IN AND THE DEALER SAID MY CAR WAS OUT OF WARRANTY. THEY DIDN'T CHECK TO SEE IF THIS ISSUE WAS A RECALL THEY JUST CARED ABOUT FIXING IT IF I PAID THEM. SINCE THEN I GET THE AIRBAG WARNING EVERY TIME THE CAR IS ON.

Look up ODI 11114549 at NHTSA ↗

27.1%
ODI 11315877 · 97,359 mi

WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI COOPER 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS DETERMINED A TOTAL LOSS BY INSURANCE COMPANY. I SUFFERED A CONCUSSION, FRACTURED STERNUM, TWO FRACTURED VERTEBRAE IN MY NECK - C7 AND T1.

Look up ODI 11315877 at NHTSA ↗

310.7%
ODI 11234091

TL* THE CONTACT OWNED A 2017 MINI COOPER. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AND IMPACTED THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED SHE WAS COLLIDED INTO A FIRE HYDRANT. THE AIR BAG DID NOT DEPLOY. THE CONTACT STATED THE PASSENGER FROM THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED AS OF YET. THE VEHICLE WAS DESTROYED. THE…

Look up ODI 11234091 at NHTSA ↗

225.0%
ODI 11078335 · 3,000 mi

I WAS AT A STOP BECAUSE TRAFFIC WAS BACKED UP IN TOWN NEAR THE HIGHWAY ENTRANCE AND A CAR REAR ENDED ME, PUSHING ME INTO THE CAR AHEAD. THE REAR CAR WAS MOVING AT AT LEAST 20 MPH. WITH A REAR END AND HEAD ON COLLISION AT THAT SPEED, MY AIRBAGS SHOULD HAVE DEPLOYED BUT DID NOT.

Look up ODI 11078335 at NHTSA ↗

00.0%

No examples available for this selection.

342.9%
ODI 11461923

I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Co…

Look up ODI 11461923 at NHTSA ↗

114.3%
ODI 11493154

On October 4, 2022, the Mini Cooper hardtop 4 door was hit in a head-on collision by a driver who was going at least 40 MPH, possibly more. The car that hit the Cooper was a Toyota Prius. All the Prious' airbags deployed. No airbags deployed on the Mini Cooper hardtop 4 door. None. The Mini Cooper, after assessment, was considered to be a total loss.

Look up ODI 11493154 at NHTSA ↗

116.7%
ODI 11423204

On Saturday, June 26, 2021, I was driving from a Highway # 30 from Caguas to Humacao Puerto Rico and when a try to take the exit for my House the car swept away and crashed. The airbags do not open and the Seat belt does not protect my self. I suffer many injuries in my head and body.

Look up ODI 11423204 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
2842.4%
ODI 10551014 · 9,030 mi

PURCHASED A CERTIFIED PRE-OWNED MINI NEXT 2012 CLUBMAN 6-SPEED WITH 6,498 MILES ON IT 08/2013. * 10/14/2013 AROUND 9K MILES LOST POWER ON THE HIGHWAY AND WENT INTO LIMP MODE, MANEUVERED TO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE. TOWED CAR IN TO DEALER WHO REPLACED 4 SPARK PLUGS SAID ALL WAS OK. * 10/17/2013 I PICK THE CAR UP, GET 3 MILES FROM DEALER ON INTERSTATE AND THE CAR DOES IT AGAIN SO I MANEUVERED OFF THE CLOSEST EXIT AND CALLED ROADSIDE ASSISTANCE. TOWED BACK INTO DEALER AND THEY KEPT CAR UNTIL 26TH. THEY SAID THE DME WAS BAD…

Look up ODI 10551014 at NHTSA ↗

1838.3%
ODI 10533811 · 3,400 mi

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING. IT IS AN AUTOMATIC WINDOW WITH A ONE-TOUCH FEATURE. AT FIRST, THE ONE-TOUCH FEATURE STOPPED WORKING. THEN NOTHING WORKED TO GET THE WINDOW TO GO UP OR DOWN. UPON PRESSING THE BUTTON THAT CONTROLS THIS WINDOW, THE WINDOW DID NOTHING AND A FAINT CLICKING SOUND COULD BE HEARD COMING FROM THE DRIVER'S DOOR/FOOTWELL AREA. I TOOK THIS CAR TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 3 BUSINESS DAYS. THE WINDOW WORKED WHEN I PICKED UP THE CAR AND CONTINUED TO WORK FOR ABOUT A WEEK AND A …

Look up ODI 10533811 at NHTSA ↗

823.5%
ODI 10605086 · 1,500 mi

ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR

Look up ODI 10605086 at NHTSA ↗

916.1%
ODI 10807750 · 800 mi

MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FA…

Look up ODI 10807750 at NHTSA ↗

828.6%
ODI 11361203

REAR LIGHT CONNECTOR OVER HEATING, MELTING AND SHORTING.

Look up ODI 11361203 at NHTSA ↗

517.9%
ODI 10874574 · 22 mi

I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED INTO A PARKING SPACE. UPON FURTHER EXAMINATION I REALIZED THE LARGE LIGHTS ON THE REAR DOORS ACTUALLY DO NOT LIGHT UP WHEN BRAKING. INSTEAD THERE ARE…

Look up ODI 10874574 at NHTSA ↗

225.0%
ODI 11496400

Driving at low speed piercing loud noises came from speakers, buzzing and whining. Noise stayed on with ignition on or off and radio on or off. This occurred two more times on way home. Am waiting for dealer appointment. Have not driven vehicle since.

Look up ODI 11496400 at NHTSA ↗

216.7%
ODI 11452147

Entire Driver Side Tail Lamp assembly stopped working (includes running light, brake light, reverse light, and blinker). Dash board did display warning (while driving) of lights malfunction, but nevertheless stopped working while driving. Upon further Inspection, found a “short” / melted pig tail (electrical connector) connecting to the rear of the lamp assembly. (Both the connector and pig tail showed signs of melted plastic/fire hazard). After further investigation, I realized this is not an isolated incident as I found multiple threads/posts…

Look up ODI 11452147 at NHTSA ↗

228.6%
ODI 11542290

When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue jo…

Look up ODI 11542290 at NHTSA ↗

342.9%
ODI 11438250

The night of October 24th, while I was driving my CID back screen went to black and there were messages displayed in white color. Bootloader 11.035.000/ FFW 1.8.3 Dec 5 2017 Next line is displayed HWEL:42E5 2.1.5 Followed by a large white bar This display stays on even after lock the car. The morning of October 25th, There are warnings came on “ Battery discharged start engine” and “Increased Battery drain while stopped” After a while, I’ve noticed the instrument panel light were off. I had a day time running lights on, but lights weren’…

Look up ODI 11438250 at NHTSA ↗

00.0%

No examples available for this selection.

114.3%
ODI 11552288

The vehicle was on a repair rack at P & W BMW Dealer for an issue with the battery on the electric vehicle and the battery went into thermal runaway causing the vehicle to be consumed in the fire and causing significant damage to the other vehicles and to the structure. I, Det Michael Burns with the Pittsburgh Police Fire Investigation Unit investigated the fire and can be contacted at [phone removed].

Look up ODI 11552288 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

2100.0%
ODI 11717287

Either closing the moonroof or the wipers activating caused the screen to flicker off and back on. Sustained usage or frequent usage caused the screen to completely deactivate for 10+ minutes and the Driver's HUD to deactivate and retract. During this time, the car was operating on the highway in rain conditions with zero driver's instrumentation, including speed, navigation, fuel, battery, safety warnings, blinkers, or other indicators. It was unclear if blind spot indicators or driving assistance features were impacted, or if vehicle lights w…

Look up ODI 11717287 at NHTSA ↗

Engine
1725.8%
ODI 10551014 · 9,030 mi

PURCHASED A CERTIFIED PRE-OWNED MINI NEXT 2012 CLUBMAN 6-SPEED WITH 6,498 MILES ON IT 08/2013. * 10/14/2013 AROUND 9K MILES LOST POWER ON THE HIGHWAY AND WENT INTO LIMP MODE, MANEUVERED TO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE. TOWED CAR IN TO DEALER WHO REPLACED 4 SPARK PLUGS SAID ALL WAS OK. * 10/17/2013 I PICK THE CAR UP, GET 3 MILES FROM DEALER ON INTERSTATE AND THE CAR DOES IT AGAIN SO I MANEUVERED OFF THE CLOSEST EXIT AND CALLED ROADSIDE ASSISTANCE. TOWED BACK INTO DEALER AND THEY KEPT CAR UNTIL 26TH. THEY SAID THE DME WAS BAD…

Look up ODI 10551014 at NHTSA ↗

48.5%
ODI 11120568 · 41,000 mi

I BOUGHT MY MINI BRAND NEW IN 2013. I TOOK IT TO BE SERVICED REGULARLY AT CREVIER MINI AND I TOOK IT EVERY TIME I HAD A SERVICE LIGHT COME ON, WHICH WAS MULTIPLE TIMES IN THE FIRST COUPLE YEARS. THE WARRANTY LASTED UNTIL JUNE 2017. IN NOVEMBER 2017, I NOTICED A MUSTY SMELL COMING FROM THE AIR VENTS, AND NOTICED LIQUID WAS LEAKING FROM MY CAR. I TOWED MY CAR TO THE DEALERSHIP, AND MINI TECHS FOUND THAT MY THERMOSTAT HOUSING FAILED AND LEAKED, AND THE HEAD GASKET WAS NOT PROPERLY SEALED WHICH CAUSED MY CAR TO LEAK COOLANT. MINI USA HELPED WITH T…

Look up ODI 11120568 at NHTSA ↗

823.5%
ODI 10617503 · 3,000 mi

ON TWO OCCASIONS (7/19/14 AND 7/29/14), THE ENGINE CUT-OFF, PUTTING THE CAR IN "ACCESSORY MODE." ON BOTH OCCASIONS, I WAS DRIVING ON A FLAT ROAD, AT LOW SPEED. THERE WAS NO ABILITY TO DRIVE THE VEHICLE WITHOUT COMPLETELY STOPPING, PUTTING THE CAR IN PARK, AND RESTARTING THE CAR. AS A RESULT OF BEING IN ACCESSORY MODE, I HAD NO POWER STEERING AND WAS ONLY ABLE TO GLIDE OVER TO THE SIDE OF THE ROAD. A MESSAGE APPEARED ON THE CAR'S SCREEN: "TRANSMISSION NOT IN PARK, VEHICLE MAY ROLL." I PURCHASED THIS VEHICLE 3 MONTHS AGO. I AM VERY CONCERNE…

Look up ODI 10617503 at NHTSA ↗

1425.0%
ODI 10807750 · 800 mi

MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FA…

Look up ODI 10807750 at NHTSA ↗

1035.7%
ODI 11418894

Check engine light comes on. The vehicle is giving code 1b8302. This code is for environmental air sensor BUS communication error. There is an extended warranty issued by Mini for other models for the exact same issue. Dealership/Mini will not cover the cost to repair my vehicle as it has been excluded from the extended warranty. I would like to highlight again that the warranty was issued for the same issue I am experiencing. I have the same engine and the vehicle was manufactured during the same years the warranty was issued for. My vehicle h…

Look up ODI 11418894 at NHTSA ↗

621.4%
ODI 10969982 · 190 mi

WHILE MY WIFE WAS DRIVING THE 8-DAY-OLD COUNTRYMAN S ON A PARKWAY AT HIGHWAY SPEED, A PEBBLE WAS APPARENTLY KICKED BACK FROM A VEHICLE AHEAD, CAUSING A PIERCING OF THE RADIATOR AND A VIRTUAL IMMEDIATE INABILITY TO DRIVE. THIS CREATED A SIGNIFICANT SAFETY HAZARD. THE ISSUE IS NOT THE PEBBLE ITSELF, BUT RATHER THE FACT THAT, AS WE LEARNED FROM THE MECHANIC, THERE IS NO PROTECTIVE COVER OR SCREEN OVER THE FRONT OF THE RADIATOR TO PREVENT SUCH AN EVENT FROM CAUSING SEVERE DAMAGE TO THE RADIATOR. THIS IS A BRAND NEW MODEL OF COUNTRYMAN, AND IT AP…

Look up ODI 10969982 at NHTSA ↗

112.5%
ODI 11440369

Took car into mini dealer for clunking noise problem. Dealer indicated motor mounts were cracked and needed to be replaced. Another customer at dealer was also having motor mounts replaced. His car was also 4 yrs old with 32K miles on it. Mount replacement was not covered under warranty as the car was 4 yrs and 3 months since warranty was activated and coverage ended at 4 yrs.

Look up ODI 11440369 at NHTSA ↗

18.3%
ODI 11583487

my vehicle only has 23000 how is it that vehicle with low miles and 5 yrs old and there telling me that engine mounts are cracked what mini cooper said was that the reason why is because there made out of plastic . how can this be legal what holds the engine in place made from plastic ? i think this need to be investigated and looked into is not safe and is not fair to the consumer to have to pay for this bad choice in design .

Look up ODI 11583487 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11503777

2023 MINI COOPER. CONSUMER WRITES IN REGARD TO COMPLETE MALFUNCTION OF VEHICLE. THE CONSUMER STATED AFTER RECEIVING INSTRUCTIONAL TRAINING AND TEST DRIVING THE VEHICLE AND EXPERIENCING A COMPLETE MULTIFUNCTION RESULTING IN A CRASH.

Look up ODI 11503777 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11659864

I had to take my car in to get serviced. The engine was rumbling loud and shaking. When they inspected the car, they found that one of the lower motor mounts was loose. BMW/Mini Service center of Dallas informed me that the bolt mounting the mount was “not tightened to factory specifications.”

Look up ODI 11659864 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
34.5%
ODI 10556456 · 16,000 mi

ELECTRONIC FUEL PUMP FAILED TWICE WITHIN A YEAR. MANUAL TRANSMISSION - CLUTCH DOES NOT ENGAGE GEARS PROPERLY. FRICTION POINT IS VAGUE AND UNENGAGING. GEAR SLIPS. REQUIRES EXCEEDINGLY HIGH REV. COUNTS/GAS TO ENGAGE IN GEAR PROPERLY. CAR STALLS MORE THAN NORMAL/OFTEN. OVERALL FUEL INJECTION/ECU MAPPING/CLUTCH ISSUES ARE EVIDENTLY AND REPEATS TO BE PROBLEM AREAS DESPITE PARTS REPLACEMENT AND ADJUSTMENT (ECU RE-MAP). FROM THE OWNER'S EXPERIENCE, THE CAR STOPPED ACCELERATING ON THE FREEWAY DUE TO FUEL PUMP FAILURES (TWICE) THUS CREATING ROAD HAZARD…

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36.4%
ODI 10545544 · 34,000 mi

I JUST BOUGHT A BRAND NEW 2013 MINI COOPER LAST YEAR ON NOVEMBER 2012. SOMETIME DURING LAST WEEK SEPTEMBER 18, 2013, I DROVE HOME FROM WORK TURN OFF MY CAR BUT THE KEY WOULDN'T RELEASE. I HAVE TO PRESS MANY TIMES FOR IT TO RELEASE. THE NEXT DAY HEADING OUT TO WORK, START THE CAR BUT THE GEAR SHIFT GOT STUCK. IT WOULDN'T SHIFT TO REVERSE. I CALL THE DEALER TO MAKE AN APPOINTMENT TO SEE WHAT'S WRONG WITH THE CAR. THE MINI DEALER CALLED TO NOTIFY THAT THEY WILL NEED TO STAY OVERNIGHT AS IF THEY SAID THEY ARE WAITING FOR ONE PART TO COME IN. THE N…

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823.5%
ODI 10598798 · 2,466 mi

GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/06/2014-MINI-COOPER-S-SHIFTER-COMES-OFF-WHILE-DRIVING/INDEX.HTM. *TR

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1017.9%
ODI 10807019

CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB

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621.4%
ODI 11430245

The harmonic balancer aka crank damper went on my 2016 4dr hardtop 1.5L Mini Cooper. Has 73,000 miles on it. It has been sitting at a garage now for almost a month waiting for bmw to have the part in stock (tentative date avail. Sept.20, making it 2months wait time) tried every possible 3rd party parts dealer & not 1 harmonic balancer is to be found. I was told this part had already needed to be upgraded & modified making it a faulty part to begin with. Was told by garage it’s a common part to go on these cars. 1st my warning light came on say…

Look up ODI 11430245 at NHTSA ↗

621.4%
ODI 11075717 · 1,700 mi

PURCHASED VEHICLE NEW 2017 MINI COOPER COUNTRYMAN S AWD FROM DEALERSHIP IN SEPTEMBER 2017, DAY AFTER PURCHASE ON THE WAY FROM TEXAS TO OKLAHOMA VEHICLE STALLED ON HIGHWAY IN A SPEED ZONE OF 75, THE VEHICLE CHECK ENGINE LIGHT CAME ON AND PERFORMANCE WAS REDUCED AND STARTED SHAKING AND VEHICLE WENT FROM 70 MPH DOWN TO 55MPH IMMEDIATELY. DRIVETRAIN MALFUNCTION LIGHT WAS LIGHT UP AS WELL AS SERVICE ENGINE LIGHT. DEALERHSIP TOWED VEHICLE AND WAS SUPPOSE TO FLASH/UPDATE SOFTWARE ALSO HAD TO REPLACE SPARK PLUGS AND COILS AFTER THAT VEHICLE WOULD DIS…

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00.0%

No examples available for this selection.

216.7%
ODI 11115073 · 5 mi

THIS IS A BRAND MODEL AND BRAND NEW CAR THAT I HAD JUST PURCHASED AND WAS DRIVING HOME FROM BUYING IT- I HAD NOT EVEN OWNED FOR A COUPLE OF HOURS. WHILE ON MY WAY HOME VEHICLE MALFUNCTIONED AND HAD NEAR FATAL COLLISION. WHILE DRIVING ON HIGHWAY - AT HIGHWAY SPEED I WAS UNABLE TO CONTROL CAR AND MAINTAIN SPEED. ENGINE SEEMINGLY LOCKED UP AND AS I WAS UNABLE TO CONTROL CAR ALMOST CAUSED A NEAR FATAL COLLISION AS CAR BEHIND ME DID NOT REALIZE I WAS LOSING SPEED. TAKEN TO DEALERSHIP AND THEY NOTED THE CRANKSHAFT SPEED PULSE GENERATOR SENSOR HAD MA…

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114.3%
ODI 11622035

Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out…

Look up ODI 11622035 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 11506521

While driving, the car shifted into park on its own coming to a sudden stop from about 30mph. The car reported “drivetrain error”. After turning off then back on, the error code disappeared and the car drove normally.

Look up ODI 11506521 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train:Automatic Transmission
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
812.1%
ODI 10846247 · 23,000 mi

BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.

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510.6%
ODI 10949926 · 19,000 mi

THE METAL CLADDING ON THE PASSENGER DOOR HANDLE DETACHED AND WHEN I GRABBED THE HANDLE TO GET INTO THE CAR THE METAL CUT INTO MY INDEX FINGER, REQUIRING 5 STITCHES TO CLOSE THE WOUND. THE CAR WAS STATIONARY AND PARKED IN MY SPACE ON PRIVATE PROPERTY.

Look up ODI 10949926 at NHTSA ↗

25.9%
ODI 10821813 · 7,000 mi

TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.

Look up ODI 10821813 at NHTSA ↗

47.1%
ODI 10743255

CPSC:

Look up ODI 10743255 at NHTSA ↗

13.6%
ODI 11678331

The rear brake lights and rear signal indicator lights keep going in and out arbitrarily. It's dangerous because it will work fine and then just randomly stop working and then work again. People can't tell if I'm stopping or turning when this randomly occurs. This is currently not a recall on my Mini, however, I saw that it is a recall on other Minis and it seems mine is having the same issue so it's possible they all have similar or the same faulty wiring/electrical for the brake lights and signal indicator lights.

Look up ODI 11678331 at NHTSA ↗

13.6%
ODI 11647364

there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.

Look up ODI 11647364 at NHTSA ↗

225.0%
ODI 11195306 · 9,500 mi

FEBRUARY 21, 2019 I WAS PULLING INTO A PARKING SPACE AND THE BRAKES TEMPORARILY FAILED. WHEN I PUMPED THEM A SECOND TIME THEY CAME TO A STOP, HOWEVER BY THEN THE CAR AND I HAD GONE OVER A HEDGE AND SIDE SWIPED A TREE. BMW NORTH AMERICA COULD NOT FIND ANY WARNING ON MARCH 11, 2019 WHEN THEY REVIEWED THE SYSTEMS, NO WARNINGS AT ALL, NO AIR BAGS DEPLOYED. I WAS TURNING IN TO A FAMILIAR PARKING LOT AT A SLOW SPEED.

Look up ODI 11195306 at NHTSA ↗

433.3%
ODI 11349959 · 18,200 mi

WHILE DRIVING ON ROAD DRIVER'S SIDE ROLL OVER BAR JUST POPPED UP. I'M CONCERNED THAT IF CAR WOULD HAVE ROLLED OVER PASSENGER WOULD HAVE BEEN CRASHED. ALREADY NOTIFIED MIN ICOOPER WAITING FOR A RESPONSE. CAR WILL BE SERVICE THIS WEEK.

Look up ODI 11349959 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

233.3%
ODI 11432677

The car easily shifts to neutral while driving. It is an automatic car. If the shifter is bumped every so slightly it shifts into neutral. It happens while traveling slowly or very fast. It has happened to me on a highway as well as when traveling very slowly. It is dangerous and certainly a safety. issue, especially if traveling on a highway. I will include one date on this form, but it has happened many times.

Look up ODI 11432677 at NHTSA ↗

228.6%
ODI 11526299

I am writing about the air recirculation system in the Mini Cooper SE (and possibly other Minis). From Mini (by email) they state that "To prevent window condensation, recirculated-air mode for your MINI switches off automatically after a certain amount of time, depending on the outside temperature. There is no setting to keep recirculated-air mode on indefinitely." I found this to be a mild inconvenience when bad smells occur (following a garbage truck) or when the pollen count was high. However, given the recent instance of the Wild Fires in…

Look up ODI 11526299 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Seats
46.1%
ODI 10902056 · 54,000 mi

PASSENGER SEATBELT ELEMENT SENSOR MALFUNCTIONED. WE HAD TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION WITH NEW SENSOR FOR A COST OF $1843.00. A 2012 VEHICLE SHOULD NOR REQUIRE A NEW SEAT THROUGH ORDINARY USE. NOTE:MINI SEATBELT SENSOR IS MOLDED INTO THE CUSHION REQUIRING A NEW CUSHION AND NOT JUST REPLACING THE SENSOR RESULTING IN THE HIGH COST TO THE CONSUMER.

Look up ODI 10902056 at NHTSA ↗

24.3%
ODI 11617003

As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 M…

Look up ODI 11617003 at NHTSA ↗

25.9%
ODI 10632960 · 10,000 mi

THERE WAS NO ONE SITTING IN THE FRONT PASSENGER SEAT, BUT MY IPOD WAS ON THE SEAT. A "FASTEN SEAT BELT" WARNING WENT OFF WHILE I WAS DRIVING AT HIGHWAY SPEEDS. I HAD BEEN DRIVING FOR OVER 30 MINUTES WHEN THIS HAPPENED. WHILE DRIVING, I REMOVED THE IPOD FROM THE SEAT, BUT THE WARNING DID NOT STOP. BECAUSE IT WAS NOT IMMEDIATELY POSSIBLE TO PULL OVER, I HAD TO IGNORE SAFETY LIGHTS AND CHIMES UNTIL I COULD PULL OVER. ALTHOUGH THIS FALSE WARNING HAS HAPPENED SEVERAL TIMES WITH LIGHT OBJECTS IN THE PASSENGER SEAT, IT DOES NOT HAPPEN CONSISTENTL…

Look up ODI 10632960 at NHTSA ↗

00.0%

No examples available for this selection.

13.6%
ODI 11470154

SEAT BACK MECHANISM FAILED. COULD NOT LATCH IN PLACE. FAILED WITH NO WARNING WHILE DRIVING. MOTOR MOUNT BROKEN WITH MILAGE ONLY AT 56,000 MILES.

Look up ODI 11470154 at NHTSA ↗

27.1%
ODI 10994488

WHAT IS THE PREFERRED MANDATORY PLACEMENT OF A SEAT BELT HOLDER/ADJUSTOR FOR THE VEHICLE THAT IS WITHIN THE REGULATORY SAFETY STANDARDS? THIS VEHICLE DOES NOT HAVE A HOLDER AND CURRENTLY THE BELT LAYS ACROSS THE CONSUMERS NECK, WHICH IS NOT SAFE.

Look up ODI 10994488 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System69,500–122,500 mi90,000 mi12
ODI 10532865 · 15,543 mi

THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): "TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LIN…

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ODI 10598849 · 74,000 mi

MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR

Look up ODI 10598849 at NHTSA ↗

ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

Air BagsToo few reports for a range64,000 mi4 (sparse)
ODI 10444480 · 5,678 mi

I TOOK THE CAR TO THE DEALER ON 12/15/11 BECAUSE THE PASSANGER AIRBAG OFF LIGHT TURNED ON WHEN A PASSANGER WAS SEATED. THE LIGHT TURNED ON AGAIN JAN 7, 2012. HERE ARE THE DEALER'S NOTES FROM THE 12/15/11 VISIT: SEAT MAT SENSOR OC3 RECODING CHECK FAULT MEMORY NO RELEATING FAULT STORED. COMPLETED TEST PLAN B6577 ACM4. CHECK CONNECTOR TO SENSOR OK. TEST PLAN CONCUDED TO RECODE OC3. UPDATED VEHICLE. D6577 0000 57 310. RETEST OK. AT THE SAME TIME THE CAR ALSO ALERTED TO A TIRE INFLATION ISSUE. HERE ARE THE DEALER'S NOTES REG…

Look up ODI 10444480 at NHTSA ↗

ODI 10862893 · 77,000 mi

I AM THE OWNER OF THIS CAR. I HAVE RESEARCHED ON LINE THE AIR BAG LIGHT ON THE PASSENGERS SIDE OF THIS CAR. MANY MANY COMPLAINTS ARE LISTED AND YOU ARE WELL AWARE OF THE PROBLEM. I SUPPOSEDLY NEED TO REPLACE SOME PARTS AND LABOR TO THE TUNE OF $1904!!! I AM ON A FIXED INCOME AND I DO NOT HAVE THIS MONEY. SINCE YOU HAVE ISSUED A RECALL FOR CONVERTIBLES IN THE MINI AND RECALLED CARS IN THE BMW LINE FOR THIS, WHY ISN'T THIS A COVERED EXPENSE? IT SEEMS LIKE THE CAR IS SET UP TO HAVE THIS PROBLEM AND THE CUSTOMERS ARE LEFT TO WORRY ABOUT FIXING IT. …

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ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

Engine60,000–79,000 mi65,000 mi7
ODI 10598849 · 74,000 mi

MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR

Look up ODI 10598849 at NHTSA ↗

ODI 10855015 · 65,000 mi

THERE IS A LOUD CLANGING COMING FROM THE MOTOR, THE ENGINE LOST OIL, IT IS BEING TOWED TO A MECHANIC - THE DIAGNOSIS IS A BAD TIMING CHAIN TENSIONER, THE CAR HAS ABOUT 65,000 MILES, THERE WAS A RECALL FOR 2008 - 2010 MINIS FOR THIS PROBLEM

Look up ODI 10855015 at NHTSA ↗

ODI 10986139 · 60,000 mi

HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.

Look up ODI 10986139 at NHTSA ↗

Exterior LightingToo few reports for a range74,000 mi3 (sparse)
ODI 10898572 · 130,000 mi

CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.

Look up ODI 10898572 at NHTSA ↗

ODI 11196984 · 74,000 mi

MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.

Look up ODI 11196984 at NHTSA ↗

ODI 11560094 · 56,000 mi

The contact owns a 2011 Mini Cooper. The contact stated that the turn signal, interior lights, hazard lights, fog lights, brake lights, windows, and exterior lights were inoperable. The Service Now warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa…

Look up ODI 11560094 at NHTSA ↗

Power Train5,375–48,886 mi11,022 mi6
ODI 10420348 · 6,500 mi

THE NEW MINI COOPER THAT I LEASED STARTED TO HAVE ACCELERATION PROBLEMS AROUND 6500 MILES. WHAT HAPPENS IS A HESITATION IN THE ACCELERATION OF THE MINI FROM A START OR AT LOW RPMS. FOR EXAMPLE WHEN YOU'RE AT A STOP AND YOU ARE TRYING TO CROSS TRAFFIC THE HESITATION OF THE ACCELERATION IS DANGEROUS IN TIMING THE VEHICLE TO CROSS TRAFFIC AND WHEN THE ACCELERATION CATCHES UP THE CAR JUMPS TO HIGH RPMS. THIS IS BEING REPORTED BECAUSE I TOOK THE COOPER INTO THE MINI OF ONTARIO SERVICE CENTER AND THEY SAID THERE IS NOTHING WRONG.

Look up ODI 10420348 at NHTSA ↗

ODI 10424148 · 2,504 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED THE GEAR SELECTOR INTO PARK HOWEVER, THE GEAR WOULD NOT REMAIN SECURE AND THE EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. IN ADDITION, THE OIL PUMP GASKET AND MAP THERMOSTAT WERE REPLACED PRIOR TO THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE F…

Look up ODI 10424148 at NHTSA ↗

ODI 10444433 · 5,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED LIQUID TO EASILY ENTER THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/23/12*LJ THE CO…

Look up ODI 10444433 at NHTSA ↗

Unknown Or OtherToo few reports for a range78,000 mi1 (sparse)
ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range65,000 mi3 (sparse)
ODI 10629498 · 65,000 mi

MY VEHICLE HAS A P0087 CODE WHICH MEANS LOW FUEL RAIL PRESSURE. I SPOKE TO MINI REP AND HE TOLD ME THAT IT WAS THE FUEL PUMP. MY RESEARCHING HAS SHOWN ME THAT THIS HAS BEEN A PROBLEM IN THE PAST AND THEY WERE REPLACING THESE PUMPS UNTIL 2009 MINI AND BMW. WHY DID THEY STOP AT 2009 WHEN THERE HASN'T BEEN NO CHANGE TO THIS PUMP. BUT YET THEY KEEP FAILING AT DIFFERENT MILEAGE INTERVALS. 30,000 , MINE AT 65,000 REALLY I'VE OWN DOZENS OF CAR AND NEVER HAD TO REPLACE A FUEL PUMP. THERES DEFINITELY A PROBLEM HERE AND RIGHT NOW MINE IS INTERMITTENTLY, …

Look up ODI 10629498 at NHTSA ↗

ODI 10822111 · 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Look up ODI 10822111 at NHTSA ↗

ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

SeatsToo few reports for a range64,500 mi2 (sparse)
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11637404

See attached document for complaint.

Look up ODI 11637404 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-031None
ODI 11651122

The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11651122 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11666386

After receiving your notice regarding my MiniCooper (VIN [XXX] ), I contacted my local dealer, Motor City Mini (where I purchased the vehicle) to schedule the inspection, and repairs if necessary. I was informed that the earliest inspection would be in September and they would need to keep the vehicle for several weeks to do the inspection. If repairs are required, they would need to keep 'the vehicle 'for additional weeks or months to complete the work. Loaner vehicles would not be available. In your letter, you state, "If your MINI dealer is…

Look up ODI 11666386 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11692411

My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-…

Look up ODI 11692411 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11742747 · 198,000 mi

The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated that the vehicle had been garage-kept. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System). The vehicle was towed …

Look up ODI 11742747 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-081None
ODI 11755957

I am filing this complaint against Keeler MINI in Latham, NY, and MINI USA regarding their refusal to provide a working recall remedy or alternative transportation under federal NHTSA Safety Recall 23V-337 (Footwell Control Module Moisture Intrusion). My 2011 MINI Cooper suffered an active, total failure of the Footwell Control Module, the precise component identified in Recall 23V-337. The module short-circuited, creating a constant parasitic power drain that disables the battery and renders the vehicle completely un-drivable. I have been wit…

Look up ODI 11755957 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2022: 3 complaints · 2023: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022023
2023466
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022402
2023601

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemAir BagsEngineExterior LightingPower TrainUnknown Or OtherFuel/Propulsion SystemSeats
Electrical System—
3
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

ODI 11544198

trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger

Look up ODI 11544198 at NHTSA ↗

ODI 11555327

What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component b…

Look up ODI 11555327 at NHTSA ↗

4
ODI 10598849 · 74,000 mi

MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR

Look up ODI 10598849 at NHTSA ↗

ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

8
ODI 10898572 · 130,000 mi

CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.

Look up ODI 10898572 at NHTSA ↗

ODI 11196984 · 74,000 mi

MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.

Look up ODI 11196984 at NHTSA ↗

ODI 11429910

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. My turn signals, hazard lights, dash lights, courtesy lights, tail lights, windows, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. My car is a 2011 but I bought it new in 2012. They refuse to fix it and the repair cost is around $2000. I have had so many other problems with my car that have cost me sever…

Look up ODI 11429910 at NHTSA ↗

3
ODI 10532865 · 15,543 mi

THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): "TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LIN…

Look up ODI 10532865 at NHTSA ↗

ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

ODI 11692411

My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-…

Look up ODI 11692411 at NHTSA ↗

1
ODI 11440159

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. Mini goes by Manufacturing date of the car. My but It was not sold …

Look up ODI 11440159 at NHTSA ↗

2
ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

ODI 11543324

Changed out the battery and now my windows and lights and locks are not working

Look up ODI 11543324 at NHTSA ↗

2
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

ODI 11544198

trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger

Look up ODI 11544198 at NHTSA ↗

Air Bags
3
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

ODI 11544198

trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger

Look up ODI 11544198 at NHTSA ↗

ODI 11555327

What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component b…

Look up ODI 11555327 at NHTSA ↗

—000
1
ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

0
4
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10865070 at NHTSA ↗

ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

ODI 11516087

There is a known issue with the passenger seat occupancy sensor that trips the airbag/seatblet lights and, I assume, doesn't turn off the airbag in the applicable situations.

Look up ODI 11516087 at NHTSA ↗

Engine
4
ODI 10598849 · 74,000 mi

MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR

Look up ODI 10598849 at NHTSA ↗

ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

0—0
2
ODI 10986139 · 60,000 mi

HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.

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ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

0
3
ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

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ODI 11543324

Changed out the battery and now my windows and lights and locks are not working

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ODI 11564897

There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to anothe…

Look up ODI 11564897 at NHTSA ↗

0
Exterior Lighting
8
ODI 10898572 · 130,000 mi

CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.

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ODI 11196984 · 74,000 mi

MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.

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ODI 11429910

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. My turn signals, hazard lights, dash lights, courtesy lights, tail lights, windows, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. My car is a 2011 but I bought it new in 2012. They refuse to fix it and the repair cost is around $2000. I have had so many other problems with my car that have cost me sever…

Look up ODI 11429910 at NHTSA ↗

00—
1
ODI 11692411

My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-…

Look up ODI 11692411 at NHTSA ↗

2
ODI 11440159

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. Mini goes by Manufacturing date of the car. My but It was not sold …

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ODI 11526341

Can't use turn signals and can't lower windows to use hand signals, almost got rear ended.

Look up ODI 11526341 at NHTSA ↗

00
Power Train
3
ODI 10532865 · 15,543 mi

THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): "TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LIN…

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ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

ODI 11692411

My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-…

Look up ODI 11692411 at NHTSA ↗

0
2
ODI 10986139 · 60,000 mi

HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.

Look up ODI 10986139 at NHTSA ↗

ODI 11485070

I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covere…

Look up ODI 11485070 at NHTSA ↗

1
ODI 11692411

My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-…

Look up ODI 11692411 at NHTSA ↗

—000
Unknown Or Other
1
ODI 11440159

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. Mini goes by Manufacturing date of the car. My but It was not sold …

Look up ODI 11440159 at NHTSA ↗

1
ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

0
2
ODI 11440159

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. Mini goes by Manufacturing date of the car. My but It was not sold …

Look up ODI 11440159 at NHTSA ↗

ODI 11526341

Can't use turn signals and can't lower windows to use hand signals, almost got rear ended.

Look up ODI 11526341 at NHTSA ↗

0—0
1
ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

Fuel/Propulsion System
2
ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

ODI 11543324

Changed out the battery and now my windows and lights and locks are not working

Look up ODI 11543324 at NHTSA ↗

0
3
ODI 11151193 · 85,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR TH…

Look up ODI 11151193 at NHTSA ↗

ODI 11543324

Changed out the battery and now my windows and lights and locks are not working

Look up ODI 11543324 at NHTSA ↗

ODI 11564897

There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to anothe…

Look up ODI 11564897 at NHTSA ↗

000—0
Seats
2
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

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ODI 11544198

trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger

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4
ODI 10865070 · 51,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

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ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

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ODI 11516087

There is a known issue with the passenger seat occupancy sensor that trips the airbag/seatblet lights and, I assume, doesn't turn off the airbag in the applicable situations.

Look up ODI 11516087 at NHTSA ↗

000
1
ODI 10892852 · 78,000 mi

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM T…

Look up ODI 10892852 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

12 mentions · 14.5% of complaints

Median mileage: 85,000 mi (9 usable records).

ODI 10556980 · 2,907 mi

I HAVE BEEN HAVING PROBLEMS WITH MY 2011 MINI COUNTRYMAN S ALL4 IN REGARDS TO CHECK ENGINE INDICATOR. I HAVE TAKEN MY CAR FOR SERVICE OF THE CHECK ENGINE INDICATOR 4 TIMES NOW. EACH TIME IT HAS BEEN CAUSED BY FUEL IN THE CHARCOAL FILTER SYSTEM. EACH TIME I HAVE BEEN TOLD IT IS FROM OVERFILLING THE FUEL TANK, WHICH I DO NOT DO. I AM CAREFUL TO STOP FUELING THE FIRST TIME THE PUMP KICKS OFF, ESPECIALLY AFTER THE FIRST TIME THIS HAPPENED. THE FIRST 2 TIMES THE DEALER CHANGED THE CHARCOAL FILTER AT NO COST. THE 3RD TIME THEY CHANGED THE FUEL TANK …

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ODI 10822111 · 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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ODI 10903257

TAKATA RECALL...AIR BAG PASSENGER SIDE WARNING LIGHT IS ON. LOCAL DEALER WANTS $140 TO "LOOK" TO SEE WHAT THE PROBLEM IS AND $800. TO FIX IT. CAN'T AFFORD THIS. WHY CAN'T WE GET HELP FROM DEALER/MGR?.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

4 mentions · 4.8% of complaints

Median mileage: 43,000 mi (2 usable records).

ODI 10822111 · 30,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Look up ODI 10822111 at NHTSA ↗

ODI 11083492 · 56,000 mi

TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.

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ODI 11519932

Dear NHTSA, I am writing to express my concerns about the safety of the 2011 Mini Cooper, specifically regarding the Car Access System (CAS) module. There is a widespread issue with the CAS module failing, which can result in the vehicle not starting or even stalling while driving. This poses a serious safety risk to drivers and passengers, as a sudden stall or loss of power can lead to accidents, injuries, or death. Furthermore, there is currently a backorder of the part, and it is not clear if there are any parts available which do not have…

Look up ODI 11519932 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

1 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11539052

the car just started to smoke it looked like it was going to catch fire now the car won't start and I can't use it

Look up ODI 11539052 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.2% of complaints

Median mileage: 35,500 mi (1 usable records).

ODI 10610155 · 35,500 mi

DSC AND BRAKE LIGHT TURNED APPEARED ON TACHOMETER DISPLAY IN YELLOW AND DOES NOT GO OUT. DSC BUTTON IF PRESSED MAKES NO CHANGES TO DCS/ABS LIGHTS ON DISPLAYS. IMMEDIATELY THE FOLLOWING SYMPTOMS/ISSUES APPEARED: STEERING STARTED TO FAULT LIKE UNALIGNED, BRAKE PEDAL SLIGHTLY ERRATIC, BLINKER TURN SIGNAL DOES NOW NOT TURN OFF AFTER ACTIVATING AND MAKING A TURN. VEHICLE HAS JCW SPORT BRAKE KIT, INSTALLED AT 30,000 MILES, 3 MONTHS AGO. VEHICLE WAS RECENTLY ALIGNED ABOUT 2 MONTHS AGO. VEHICLE WAS SCANNED WITH TO DIAGNOSE FAULT AND FAULT CODE…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

1 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11538286

Headlights, blinker, windows, power steering,not working!!!

Look up ODI 11538286 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b