2015 Mobility Ventures MV-1: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
424 mi median reported failure mileage
Scope: 2015 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 2 |
| Electrical System | 1 |
Exterior Lighting: 2; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
2017: 1; 2018: 2
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11024595 · 2017-09-20 (September 20, 2017)
NO BRAKE LIGHTS, WAS TOLD BY DEALER THIS IS A KNOWN PROBLEM WITH THE 2016 MODEL. NEEDS TO BE A NATIONAL RECALL FOR SAFETY. THIS IS A 2016 VEHICLE SYSTEM DID NOT RECOGNIZE SO I USED 2015.
Owner-reported narrative. 348 miles reported. Look up ODI 11024595 at NHTSA ↗
Owner report 11162234 · 2018-12-18 (December 18, 2018)
I HAVE REPLACED THE PASSENGER SIDE HEAD LIGHT TWICE, AND NOW IT WON' COME ON.I HAVE REPLACED THE LIGHT AGAIN, BUT STILL WON'T TURN ON.
Owner-reported narrative. 500 miles reported. Look up ODI 11162234 at NHTSA ↗
Owner report 11162245 · 2018-12-18 (December 18, 2018)
THERE IS A RECALL ON THE BACK TAIL LIGHT PASSENGER SIDE. I GOT THE RECALL LETTER FROM MV-1 STATING THAT THEY WOULD SEND US ANOTHER LETTER ON THE MATTER, BUT I HAVE NOT RECEIVED IT. IT WAS SUPPOSED TO BE SENT OUT EARLY ON OCT 2018
Owner-reported narrative. Look up ODI 11162245 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V836000 · Seats
Reported: 2017-12-20 (December 20, 2017)
Mobility Ventures LLC (Mobility Ventures) is recalling certain 2011-2016 MV-1 vehicles. During a hard rear impact, the driver's seat-height adjustment assembly may disengage from the seat track and the fore/aft seat adjuster may be released, potentially causing the seat to disengage from the seat track.
Consequence: If the driver's seat partially of fully disengages from the seat track in a rear-end crash, they have an increased risk of injury.
Remedy: Mobility Ventures will notify owners, and dealers will install a seat track reinforcement kit, free of charge. The recall began on February 14, 2018. Owners may contact Mobility Ventures customer service at 1-877-681-3678. Mobility Ventures number for this recall is R1801.
NHTSA campaign record ↗18V382000 · Exterior Lighting:Turn Signal
Reported: 2018-06-07 (June 7, 2018)
Mobility Ventures LLC (Mobility Ventures) is recalling certain 2015-2016 Mobility Ventures MV-1 vehicles. If a rear turn signal stops working properly, the vehicle will not adjust the turn signal flash rate frequency to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the driver is unaware that his turn signals are not working properly, the driver may continue to use the vehicle with turn signals that may not communicate the driver's intentions, increasing the risk of a crash.
Remedy: Mobility Ventures will notify owners and dealers will upload revised software into the vehicle's body control module, free of charge. Mobility Ventures issued owners an interim notification on July 30, 2018. The recall began May 6, 2019. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
NHTSA campaign record ↗23V461000 · Electronic Stability Control (Esc)
Reported: 2023-06-30 (June 30, 2023)
Mobility Ventures, LLC (Mobility Ventures) is recalling certain 2015-2016 MV1 vehicles. The ESC malfunction indicator warning light may not illuminate to indicate an issue with the Electronic Stability Control System. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control event can increase the risk of a crash.
Remedy: Dealers will update the electronic brake control module (EBCM) software, free of charge. Owner notification letters are expected to be mailed August 28, 2023. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|---|---|
| Exterior Lighting | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 266.7%ODI 11162234 · 500 miI HAVE REPLACED THE PASSENGER SIDE HEAD LIGHT TWICE, AND NOW IT WON' COME ON.I HAVE REPLACED THE LIGHT AGAIN, BUT STILL WON'T TURN ON. | 00.0%No examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11024595 · 348 miNO BRAKE LIGHTS, WAS TOLD BY DEALER THIS IS A KNOWN PROBLEM WITH THE 2016 MODEL. NEEDS TO BE A NATIONAL RECALL FOR SAFETY. THIS IS A 2016 VEHICLE SYSTEM DID NOT RECOGNIZE SO I USED 2015. | 00.0%No examples available for this selection. |
| Electronic Stability Control (Esc) | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11703328 · 190,000 miThe contact owns a 2016 Mobility Ventures MV-1 Minivan. The contact was made aware of NHTSA Campaign Number: 23V461000 (Electronic Stability Control (ESC). The contact made several attempts to call the Customer Service Department to locate an authorized dealer; however, the phone number on the recall notification rang to another business. The contact stated that about 3 months ago, the ESC warning illuminated, and there was no authorized dealer nearby to service the vehicle. The contact stated that the manufacturer made it difficult to contact … |
| Power Train | 1100.0%ODI 11062208 · 51,000 miTHE SPEED SUDDENLY DECREASES TO ABOUT 20MPH EVEN WITH THE ACCELERATOR TO THE FLOOR. IT SEEMS TO HAPPEN IN THE SAME GENERAL AREA WHICH ARE ROADS WITHOUT ANY INCLINE, THE CAR IS GOING STRAIGHT AND HAS HAPPENED ON LOCAL STREETS AND HIGHWAYS, | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Exterior Lighting | Too few reports for a range | 500 mi | 1 (sparse) | ODI 11162234 · 500 miI HAVE REPLACED THE PASSENGER SIDE HEAD LIGHT TWICE, AND NOW IT WON' COME ON.I HAVE REPLACED THE LIGHT AGAIN, BUT STILL WON'T TURN ON. |
| Electrical System | Too few reports for a range | 348 mi | 1 (sparse) | ODI 11024595 · 348 miNO BRAKE LIGHTS, WAS TOLD BY DEALER THIS IS A KNOWN PROBLEM WITH THE 2016 MODEL. NEEDS TO BE A NATIONAL RECALL FOR SAFETY. THIS IS A 2016 VEHICLE SYSTEM DID NOT RECOGNIZE SO I USED 2015. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2015: 2 complaints · 2016: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2015 | 0 | 0 | 2 |
| 2016 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2015 | 3 | 0 | 0 |
| 2016 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Exterior Lighting | Electrical System |
|---|---|---|
| Exterior Lighting | — | 0 |
| Electrical System | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.