2014 Mobility Works FORD E-350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
41,223 mi median reported failure mileage
Scope: 2014 model year. Data updated: . 3 complaints include usable failure mileage. View data status.
Most common problems
Steering is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 2 |
| Seat Belts | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Steering: 2; Seat Belts: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 1 |
2016: 2; 2017: 1; 2018: 1
Pattern summary
Steering leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10893894 · 2016-08-08 (August 8, 2016)
VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL HORIZONTAL PLAY WITH NORMAL WEAR AS SEEN IN HIGHER MILEAGE VEHICLES.
Owner-reported narrative. 41,223 miles reported. Look up ODI 10893894 at NHTSA ↗
Owner report 10893895 · 2016-08-08 (August 8, 2016)
VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL WITH HORIZONTAL PLAY NORMALLY FOUND IN HIGHER MILEAGE VEHICLES
Owner-reported narrative. 42,931 miles reported. Look up ODI 10893895 at NHTSA ↗
Owner report 10969981 · 2017-04-02 (April 2, 2017)
WIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED
Owner-reported narrative. 25,000 miles reported. Look up ODI 10969981 at NHTSA ↗
Owner report 11074792 · 2018-02-22 (February 22, 2018)
CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS
Owner-reported narrative. Look up ODI 11074792 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V641000 · Equipment Adaptive/Mobility
Reported: 2014-10-10 (October 10, 2014)
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
NHTSA campaign record ↗16V317000 · Equipment Adaptive/Mobility
Reported: 2016-05-18 (May 18, 2016)
Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy: Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2014 | 2015 |
|---|---|---|
| Power Train | 00.0%No examples available for this selection. | 3100.0%ODI 10892029 · 4,900 miDRIVING AT 70 MILES PER HOUR ON 1NTERSTATE 4 IN THE CENTER OF 3 LANES THE CAR LOST POWER AND AFTER TRYING TO ACCELERATE,IT COMPLETELY SHUT DOWN. WE WERE FORTUNATE TO BE ABLE TO CROSS OVER TO THE RIGHT LANE AND EVENTUALLY FIND A PLACE ON THE SHOULDER OF THE ROAD. THIS CAR HAS THE PUSH BUTTON START AND CANNOT BE STARTED WITHOUT DEPRESSING THE BRAKE.IN THIS SITUATION IT WOULD PROBABLY CAUSED A CHAIN REACTION ACCIDENT.AFTER READING SOME OTHER COMPLAINTS ON THIS HAPPENING THERE HAS TO BE SOME WAY THIS CAN BE PREVENTED.THE ANALYSIS OF THIS PROBLEM BY… |
| Steering | 250.0%ODI 10893894 · 41,223 miVEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL HORIZONTAL PLAY WITH NORMAL WEAR AS SEEN IN HIGHER MILEAGE VEHICLES. | 00.0%No examples available for this selection. |
| Seat Belts | 125.0%ODI 11074792CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS | 00.0%No examples available for this selection. |
| Tires | 125.0%ODI 10969981 · 25,000 miWIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED | 00.0%No examples available for this selection. |
| Unknown Or Other | 125.0%ODI 11074792CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Steering | Too few reports for a range | 42,077 mi | 2 (sparse) | ODI 10893894 · 41,223 miVEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL HORIZONTAL PLAY WITH NORMAL WEAR AS SEEN IN HIGHER MILEAGE VEHICLES. ODI 10893895 · 42,931 miVEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL WITH HORIZONTAL PLAY NORMALLY FOUND IN HIGHER MILEAGE VEHICLES |
| Tires | Too few reports for a range | 25,000 mi | 1 (sparse) | ODI 10969981 · 25,000 miWIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 2 complaints · 2015: 3 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2014 | 0 | 0 | 2 |
| 2015 | 0 | 1 | 3 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2014 | 4 | 0 | 0 |
| 2015 | 3 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Steering | Seat Belts | Tires | Unknown Or Other |
|---|---|---|---|---|
| Steering | — | 0 | 0 | 0 |
| Seat Belts | 0 | — | 0 | 1ODI 11074792CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS |
| Tires | 0 | 0 | — | 0 |
| Unknown Or Other | 0 | 1ODI 11074792CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.